Contra Costa College
Course Outline
Department & Number
Course Title
Number of Weeks per term
Lecture Hours per term
Challenge Policy
*HBA per term
Activity Hours per term
Units
Medic 225
Medical Practice Management and EHRs
Prerequisite None
Co-requisite BOT 200
Prerequisite or concurrently None
Advisory
Verification of enrollment in an equivalent
course
18
54
Lab Hours per term 54
4
None
*HOURS BY ARRANGEMENT: NA Hours per term.
ACTIVITIES: (Please provide a list of the activities students will perform in order to satisfy the HBA requirement):
COURSE DESCRIPTION
This course provides instruction for the student to develop the knowledge and skills necessary for
carrying out administrative tasks as a medical assistant. Topics include, but are not limited to: office
work, telephone techniques, and the use of a computerized medical practice management and
electronic health record (EHR) system for scheduling appointments, applying patient check-in
procedures, managing health/follow-up data, and managing payment procedures.
COURSE OBJECTIVES
At the completion of the course the student will be able to:
1. Demonstrate the knowledge and skills required for maintaining office equipment, managing correspondence/
office supplies, and employing effective telephone techniques in a medical practice.
2. Demonstrate the knowledge and skills required for effective management of the revenue cycle in a medical
practice using computerized software.
3. Demonstrate the knowledge and skills required for effective management and documentation of patient
encounters from scheduling appointments to reports and follow-up in a medical practice using computerized
software.
COURSE CONTENT: (In detail; attach additional information as needed and include percentage breakdown)
Maintaining office equipment and managing correspondence, mail, and office supplies
Patient telephone techniques, reception and education
Introduction to software for medical practice management and electronic health records
Managing the revenue cycle
Documenting patient encounters
Patient checkout/, claims, and billing management
Patient follow-up and producing financial and clinical reports
METHODS OF INSTRUCTION
1. Lectures
2. Handouts
3. A/V (power point, DVDs, videotapes, etc.)
4. Class and small group discussions
5. Demonstrations- simulated procedure and techniques; online software usage
INSTRUCTIONAL MATERIALS
Textbook Title:
Author:
Publisher:
Edition/Date:
Textbook Title:
Author:
Publisher:
Edition/Date:
Textbook Title:
Author:
Publisher:
Edition/Date:
Medical Assisting: Administrative and Clinical Procedures Anatomy and Physiology
Booth, K., Whicker, L., Wyman, T., Wright, S.
McGraw Hill
4e / 2011
Workbook to accompany Medical Assisting: Administrative and Clinical Procedures
with Anatomy and Physiology
Booth, K., Whicker, L., Wyman, T., Wright, S.
McGraw Hill
4e / 2011
Practice Management and EHR
Sanderson
McGraw Hill
2012
NOTE: To be UC transferable, the text must be dated within the last 5 years OR a statement of justification for a text beyond the last 5
years must be included.
COURSE EXPECTATIONS (Use applicable expectations)
Outside of Class Weekly Assignments
Weekly Reading Assignments
Weekly Writing Assignments
Weekly Math Problems
Lab or Software Application Assignments
Other Performance Assignments
Hours per week
2
2
2
STUDENT EVALUATION: (Show percentage breakdown for evaluation instruments)
10
35
55
%
%
%
Home assignments / Participation
Quizzes/Skill Demonstration
Final Exam/Skill Demonstration
GRADING POLICY (Choose LG, CR/NC, or SC)
x
Letter Grade
Pass / No Pass
Student Choice
90% - 100% = A
80% - 89% = B
70% - 79% = C
60% - 69% = D
Below 60% = F
70% and above = Pass
Below 70% = No Pass
90% - 100% = A
80% - 89% = B
70% - 79% = C
60% - 69% = D
Below 60% = F
Or 70% and above = Pass
Below 70% = No Pass
Prepared by:
Julie Shieh-Cook
Date:
S14
Form Revised 10/09