CAREER: Intelligent Generation of Text and Information Graphics* • Motivation: • vital technical information involving scientific or medical arguments may be difficult for lay person to grasp • Proposal: • use AI to help technical experts produce “user-friendly” arguments in text and/or graphics • use HCI methods to ensure effectiveness • build demonstration system (GenIE) for genetic counselors *This material is based upon work supported by the National Science Foundation under Grant No. 0132821. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author and do not necessarily reflect the views of the National Science Foundation. The Genetic Counselor • Meets with clients – Informational/educational role • Explanation of diagnosis of genetic condition • Explanation of inheritance risks • General explanation of background on genetics – Counseling role • Writes summary letter (1-2 pages) for client Client Issues • Complex Subject – – – – – probability and statistics hypothetical outcomes causality scientific and medical terminology diagrams may help • Emotional Distress • Reader’s ability to comprehend (innumeracy) • Rapidly changing information GenIE: Genetics Intelligent Editor Goals: • NOT to replace human counselor • Reduce counselor’s effort – artificial intelligence creates 1st draft of letter – human counselor may revise or reject GenIE’s draft • Design online presentation; client benefits: – supplementary graphics and animation – links to other resources – automatic updates Multiple Research Methods Goal: Evaluate presentation techniques under controlled conditions in lab HCI Experiments Computational Model Building Corpus Analysis Goal: develop widely applicable computational (AI) techniques for generating arguments Goal: study corpus to understand how human authors communicate technical arguments GenIE Goal: concrete implementation of ideas for demonstration and evaluation Research Methods: HCI Experiments • Before: Formally evaluate effectiveness of communication techniques before computational models created, e.g.: – How does layout of document affect comprehension of arguments? – What types of information to present in text, in graphics, or both? – Graphical depiction of argument structure • After: Evaluate communicative effectiveness of presentations created by GenIE – ablation experiments to identify which factors contribute or detract from communicative effectiveness Research Methods: Corpus Analysis • Corpus Acquisition (text and graphics) – genetic counseling summary letters, client education documents (print and web) • Qualitative Analysis – types of information & graphic techniques – analysis of argumentation (ex. predictive, diagnostic, value-based, Toulmin-style, dialectical) • Computational Linguistics Analysis – develop coding scheme with intercoder reliability – manually encode corpus – manual and automated discovery of communication techniques “evolved” by human authors Research Methods: Computational Models Develop AI methods to – represent the underlying scientific arguments and reasoning of the experts – predict the audience’s potential problems in understanding, e.g., • complexity of causal explanation • emotionally disturbing information – reason about content (both text & graphics), organization, and layout to avoid predicted problems – generate text and graphics based on above Analysis of Argumentation in Corpus • Argumentation: discourse that weighs evidence and presents multiple points of view • An important dimension of argumentation in letters in corpus: diagnostic and predictive reasoning – hearing loss was caused by mutation in gene (GJB2) – if HD, then chance that others in family are affected • Those parts of letter can be represented by Bayesian (belief) network Bayesian Network History/proband Age: child History/mother family history of deafness: no Genotype/mother one abnormal copy of gene GJB2 Genotype/father 2 abnormal copies of gene GJB2 Node Key: Observable predispositional Non-Observable 50% Genotype/proband 2 abnormal copies of gene GJB2 50% Observable evidential Genotype/sibling 2 abnormal copies of gene GJB2 Links: May increase risk Biochemistry/proband Connexin 26: abnormal Causal Test/proband Physiology/proband normal chemical equilibrium:no Result/proband GJB2 test positive Symptom/proband deafness Finding/proband facial defects: no Symptom/sibling deafness Symptom/father deafness GenIE Project Summary • Building demonstration system (GenIE) to help genetic counselors write letters • Using HCI to ensure effectiveness of general argument presentation techniques • Using AI to to model expert’s reasoning and argumentation strategies •Techniques will be applicable in many domains to problem of computer-assisted or automatic multimedia generation of effective technical arguments for lay audience