Matakuliah
Tahun
: A0784 - Strategi Investasi IT
: 2009
Needs Analysis & Alternative IT investment strategies
Pertemuan 3-4
Introduction
•Greater detail the tactical planning steps and how
to begin the implementation
•Offer logical tasks or steps that will generally
performed to accomplish IT projects of any shape
Bina Nusantara University
3
Tactical planning steps
1. Perform a ‘needs analysis’ to determine IT resources
needed for new system
2. Determine processing volumes to meet new system
requirements
3. Develop IT specifications to achieve new processing
volumes
4. Develop set of IT project alternatives to meet new
processing volumes
5. Analyze and evaluate project alternatives using IT
investment methodology
Bina Nusantara University
4
Need analysis
• Determining what technology, software, human
resources or MIS are necessary to achieve company’s
goals and objectives
• Current status called a needs report, seeks to document
present MIS system or IT capacities
• Obtain detail listing of future needs requires information
collection efforts
• IT Project team responsible of establishing potential
scope and size of proposed project
Bina Nusantara University
5
Cost consideration
• Purchasing, renting, leasing
• Software
• Personnel
• Hardware maintenance
• Warranty
• Communication
Use documentation called a RFP (Request For Proposal)
Bina Nusantara University
6
Business Process Reengineering (BPR)
• Activities in managing restructuring process to improve
efficiency
• Process of drastically changing people and process
through the use of technologies
• Suggest alternative to update IT where possible, remove
complexity in process flow and non value added
activities, maximize output and communication.
 See figure 3
Bina Nusantara University
7
Alternative IT investment strategies
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•
•
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Continue using system without change
Reorganize system
Upgrade existing system
Replace system
Bina Nusantara University
8
IT outsourcing alternative strategies
Process of contracting out the MIS tasks.
• Subcontracting, limited work assignments
• Subcontracting, project assignments
• Total outsource assignment
 See table 3
Bina Nusantara University
9
Outsourcing benefits
•
•
•
•
•
•
•
•
Technology improvements
Financial gains
Reduce budgets
Productivity improvements
Tax benefits
Enhance core business activities
Facilities management
Management planning
Bina Nusantara University
10
Outsourcing problems
• Failure to achieve client needs
• Poor service quality
• Failure to meet timely objectives
Bina Nusantara University
11
Outsourcing barriers
•
•
•
•
Questionable past and observed performance
Lack of experience with outsourcing
Organizational resistance to change
Inadequate preparation and planning
Bina Nusantara University
12
Outsourcing strategy
• Develop specific and complete service agreements and
measure to monitor the compliance
• Include cash penalties for non-compliance
• Establish trial period to evaluate outsourcer
• Measure IT activities during trial period
• Permit the firm to alter business operations if needed
• Manage the inevitable cost escalation
• Measure and manage service quality
• Avoid becoming too dependent on the outsourcer
Bina Nusantara University
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