What I Did on my Summer Vacation: Online Kidsteam Greg Walsh (@gxwalsh) HCIL Symposium May 22nd, 2012 @gxwalsh Children • Important Demographic • Interesting Demographic @gxwalsh Children • Important Demographic – “Children are the world’s most valuable resource and its best hope for the future” (Kennedy, 1963) – Children are often overlooked in design (Druin, 2002) – Children (<12) see the world differently (Nardini et al, 2010) – Academic interest (IDC, SIGCHI) @gxwalsh Children • Interesting Demographic – Developmentally • 7-11 Think logically but very concrete • Visual vs verbal – Financially • Children (4-12) spent $2B in 1960 • Children (4-12) spent (est) $40B+ in 2005 • In 2005, children under 14 influenced 47% of household spending = $700B (Taylor 1999, Economist 2006) @gxwalsh Fun! @gxwalsh Participatory Design Research @gxwalsh Participatory Design Co-Design Cooperative Inquiry (Druin, 1997) @gxwalsh Kidsteam @gxwalsh Kidsteam @gxwalsh @gxwalsh @gxwalsh @gxwalsh (Guha, 2004) @gxwalsh @gxwalsh Distributed Design @gxwalsh @gxwalsh (Walsh, Brown, Druin, 2011) @gxwalsh ICDL Limitations of Current Methods Asynchronous Limitations (Druin, et al., 2009) Travel expenses Time delays between iterations Limited co-design techniques Existing On-line Systems (Walsh, 2010) Synchronous only (Whiteboards) Adult-focused (Google Docs) Management of iterations (e-mail) @gxwalsh Online Kidsteam @gxwalsh Research Goals [Q1] How can co-located cooperative design with children be translated to an online distributed environment? [Q2] What are the experiences of children who participate in Online Kidsteam? [Q3] What are the tools and technologies necessary to successfully support distributed co-design with children? @gxwalsh Research Approach Descriptive study to understand the phenomenon and identify a process. Research by Design Mixed Methods @gxwalsh Research by Design Researchers design and build prototypes as a contribution (Zimmerman, et al, 2007) Create the right thing. Include children as partners in the design @gxwalsh Participants • 12 Children • 7-11 Years Old • All members of Kidsteam or siblings of members • Geographically distributed (residence or vacation) • 8 Adults • All members of Kidsteam • Geographically distributed (work or vacation) @gxwalsh Environment • Online Kidsteam • Mimics In-person Kidsteam • • • • Snack Time Circle Time Design Time Big Ideas • Drupal-based tool • Authentication • Communication • Existing tools modified to work within Drupal • Iteratively developed throughout @gxwalsh @gxwalsh @gxwalsh @gxwalsh @gxwalsh Iterative Development • Avatars throughout environment • Audio Recording • Flash -> HTML 5 • Co-located multiuser logon • iOS browser based @gxwalsh @gxwalsh @gxwalsh Co-Located vs Online Kidsteam Segment Co-located Online Snack Time Snacks at a table Persistent asynchronous chat Circle Time On floor, in circle Message Board w/avatars Design Time Bags of Stuff, Layered Elab, etc DisCo Big Ideas White Board Web page @gxwalsh Success @gxwalsh @gxwalsh @gxwalsh @gxwalsh @gxwalsh High-level Results • [Q1] Segments of Cooperative Inquiry sessions focus the design parameters • [Q1] Similarly, online tools need to focus but not in the same structured way • [Q2] The child participants didn’t feel like they were part of a team • [Q2] Ad hoc intergenerational design teams – Distributed co-design environments need to support the addition of family members @gxwalsh High-level Results • [Q2] Children had higher expectations of their own ability to draw with a computer than w/ paper • [Q3] Direct communication with designers • [Q3] Distributed co-design requires an ecology – Mobile devices for media gathering – Desktop computers for typing – Blend of synchronous and asynchronous @gxwalsh Take Aways • Plan design activities in a way that earlier tasks build to later tasks. • When designing for children at home, plan to incorporate parents/siblings/caregivers in the process. • Create multiple entry points into your activities to include the most participation as possible. @gxwalsh Thank You! Questions? @gxwalsh gwalsh@umd.edu @gxwalsh @gxwalsh Why UB? @gxwalsh “Information Arts and Technologies” @gxwalsh Faculty mix @gxwalsh Departmental Interest in increasing research @gxwalsh Admiration of graduates @gxwalsh Coursework @gxwalsh University’s Strategic Plan @gxwalsh Summary @gxwalsh References Bodker, S., Ehn, P., Sjögren, D., & Sundblad, Y. (2000). Co-operative Design—perspectives on 20 years with `the Scandinavian IT Design Model’. Proceedings of NordiCHI (Vol. 2000, p. 22–24). Druin, A., Stewart, J., Proft, D., Bederson, B. B., & Hollan, J. (1997). KidPad: a design collaboration between children, technologists, and educators. Proceedings of the SIGCHI conference on Human factors in computing systems, CHI ’97 (p. 463–470). New York, NY, USA: ACM. Doi:10.1145/258549.258866 Druin, A., Bederson, B. B., Rose, A., & Weeks, A. (2009). From New Zealand to Mongolia: Co-Designing and Deploying a Digital Library for the World’s Children*. Children, Youth and Environments, 19, 1. Guha, M. L., Druin, A., Chipman, G., Fails, J. A., Simms, S., & Farber, A. (2004). Mixing ideas: a new technique for working with young children as design partners. Proceedings of the 2004 conference on Interaction design and children: building a community (p. 35–42). Kensing, F., & Blomberg, J. (1998). Participatory design: Issues and concerns. Computer Supported Cooperative Work (CSCW), 7(3), 167–185. Walsh, G., Druin, A., Guha, M. L., Foss, E., Golub, E., Hatley, L., Bonsignore, E., et al. (2010). Layered elaboration: a new technique for co-design with children. Proceedings of the 28th international conference on Human factors in computing systems, CHI ’10 (p. 1237–1240). New York, NY, USA: ACM. doi:10.1145/1753326.1753512 Walsh, G. (2010). Developing DisCo: A distributed co-design, on-line tool (Technical Report No. HCIL-2010-18). Human-Computer Interaction Lab: University of Maryland. Walsh, G., Brown, Q., Druin, A. (2011). Social Networking as a Vehicle to Foster Cross-Culture Awareness. In press. @gxwalsh @gxwalsh Research by Design Add’l Notes • Process • Novelty • Relevance • Generality @gxwalsh Frequency of results for “Participatory Design” or “Cooperative Design” 1990-2010 @gxwalsh Academic contributions [C1] The first version of a geographically distributed, asynchronous, intergenerational design guidelines will be available for future design research projects. [C2] The experiences of an online, intergenerational design team will be identified. [C3] New co-located co-design techniques will be possible. [C4] Support for high-tech prototyping in the traditional low-tech prototype realm of participatory design. [C5] New techniques for working and designing with children will be identified. Global contributions [C5] Underserved and hard-to-serve populations will be able to participate in the codesign process giving a voice to those who, frequently, cannot participate in co-design sessions. [C6] True international co-design projects will be possible. @gxwalsh Agenda • Background • Participatory Design Research • Design of Energy House • Development of DisCo • Future Work & UB @gxwalsh Background @gxwalsh