Charting Collections of Connections in Social Media: Creating Visualizations with NodeXL Cody Dunne cdunne@cs.umd.edu 13th Annual International Conference on Digital Government Research (dg.o 2012). June 4-7, 2012, College Park, MD. My Background NodeXL (Bonsignore et al, 2009; Smith et al, 2009) GraphTrail (Dunne et al, 2012) STICK (Shneiderman et al, 2011; Gove et al, 2011) Action Science Explorer (Dunne et al, 2012; Gove et al, 2011) NetGrok (Blue et al, 2008) Social Media Research Foundation http://smrfoundation.org What we have done: Open Tools • NodeXL • Data providers (“spigots”) What we have done: Open Data NodeXLGraphGallery.org What we have done: Open Scholarship What we have done: Open Scholarship http://nodexl.codeplex.com Forthcoming, Sept 2010 What is Social Media? Social Media is all about connections from people to people. Patterns are left behind There are many kinds of ties…. Like, Link, Reply, Rate, Review, Favorite, Friend, Follow, Forward, Edit, Tag, Comment, Check-in… http://www.flickr.com/photos/stevendepolo/3254238329 “Think Link” Nodes & Edges Is related to A B Strong ties Weak ties Robert Scoble’s Social Media “Star Fish” http://www.flickr.com/photos/dbarefoot/1814873464/sizes/o/ Social Networks • History: from the dawn of time! • Jacob L. Moreno (1934) Why do can we find in Social Media? Hubs Bridges http://www.flickr.com/photos/library_of_congress/3295494976/sizes/o/in/photostream/ http://www.flickr.com/photos/amycgx/3119640267/ Why are these features important? Understanding information flow Organizations Data sources • Email • Message Boards • Blogs • Wikis • Document sharing • Activity streams Goals • Marketing • Support • Identify experts • Identify key employees Communities Welser, Howard T., Eric Gleave, Danyel Fisher, and Marc Smith. 2007. Visualizing the Signatures of Social Roles in Online Discussion Groups. The Journal of Social Structure. 8(2). Experts and “Answer People” Discussion people, Topic setters Discussion starters, Topic setters Networks Edge List Adjacency Matrix Vertex1 Vertex2 Alice Bob Alice Cathy Alice Bob Cathy Alice 0 1 1 Cathy Bob 0 0 0 Alice Cathy 1 0 0 Network Analysis Applications Sociology (Newman & Girvan, 2004) Scientometrics (Henry et al, 2007) Biology (Kelley et al, 2003) Politics (Adamic & Glance, 2005) Archaeology (Tom Brughmans) Urban Planning (Scott Dempwolf) WWW (Cheswick et al 2000) Like MSPaint™ for graphs. — the Community Introduction to NodeXL