Sumber : http://www.usq.edu.au/library/help/postgrad/resmeth.htm http://www.tardis.ed.ac.uk/~kate/qmcweb/q2.htm Hypothetical questions A hypothetical question is one in which you are asking respondents to indicate what they think they would do under particular imaginary circumstances. These can't always be avoided in some attitudinal research, but they are difficult to administer and often give rise to unreliable answers Presuming / leading questions These are often included in poor questionnaires because the researcher feels strongly about a topic and assumes that everyone will be of the same opinion. Questions which rely on memory Problems which tax the respondent's memory too much are likely to lead to non-response or inaccurate replies. For example "What did you have for lunch each day last week?" Questions requiring prior knowledge For example, "What is your National Insurance number?" Sensitive questions Personal details / health / age Income If you have to ask sensitive questions, the problem can be alleviated somewhat by the use of SHOW CARDS. Put all of the possible responses on a card, preferably mixed up, and ask the respondent to indicate which number relates to their own circumstances. For example, Can you tell me the number on this card which corresponds to you income group? SHOW CARD WITH…… 1. £7,000 - 12,000 2. 3. 4. 5. 6. 7. Over £60,000 £18,000 - £30,000 Under £7,000 £40,000 - £60,000 £12,000 - £18,000 £30,000 - £40,000 Mutually exclusive responses In the show card above, you will note that somebody earning exactly £30,000 would perhaps wonder whether to give answer 3 or answer 7 on the show card. In practice, people are usually able to give their income as an approximation. You should, however, always watch out for questions where the multiple choice answers are not mutually exclusive and where a respondent will be uncertain about which category he/she falls under. It seems to be a particular problem with age brackets, and you can often see examples of mistakes here in even professionally produced surveys. Long questions If your questions are too long and detailed, the respondent may get lost and the responses will relate only to the beginning or the end of the question. Where definitions and qualifications are necessary, use show cards.