Matakuliah : L0074/Psikologi Industri dan Organisasi 2 Tahun : 2008 Performance Intervention 2 Pertemuan 13 PERFORMANCE External to Performer Enviromental (Intangibles) Organization al system •Clear goal •Job design •Clear policies •Authority •Appropriate workload •Access to right people Internal to Performer Resources (Tangibles) Incentives Cognitive Support Tools / Machine •Compensation •Feedback •Positive reinforcement •Interesting meaningful work •Job aids •Documentations •Computers •Software •VCRs •Calculators •Automobiles Physical Environment •Noise •Light •Temperature •Physical Layout Wile’s Synthesized HPT Model Sumber : www.ispi.org – September 2002 Skills / Knowledge •Training •On-the-job training •Self-study Inherent / Ability •Intelligence •Emotional ability •Physical attributes •Education •Artistic gifts •Internal motivation 2 GROUP INTERVENTION • Skills and Knowledge : - Group training - e-Learning - Group discussion - Sharing Knowledge • Interpersonal conflict in group Find mediation Group Counseling GROUP INTERVENTION • Interdepartmental Conflict Find mediation Get Negotiation • Procedural / System problems Change or develop the system. ORGANIZATIONAL INTERVENTION • Rethinking the strategy Change Management ETHICS CODE IN HPT BINA NUSANTARA 6 GENERAL PRINCIPLES BASED ON ARHD Standards on Ethics & Integrity • • • • • • Competence Integrity Professional Responsibility Respect for people’s Rights and dignity Concern for others welfare Social Responsibility ISPI OBJECTIVES OF HPT PROFESIONALS 1. 2. 3. 4. Provide Organizations, individuals, or both with the skills, knowledge, abilities, and attitudes necessary to create opportunities for achieving desired or required individual, organizational, and societal results. Assist in the generation of new and valid knowledge that will lead to the attainment of results meeting the performance criteria demanded by individuals, organizations, and society. Acquire the knowledge through systematic research methods without jeopardizing the success of my client, my client’s client, or society. Produce the results required by the client. FOUNDING PRINCIPLES FOR ISPI CODE OF ETHICS 1. 2. 3. 4. 5. 6. Add value principle Validated practice principle. Collaboration principle Continuous improvement principle Integrity principle Uphold confidentiality principle THE END BINA NUSANTARA 10