Matakuliah : L0074/Psikologi Industri dan Organisasi 2
Tahun
: 2008
Performance Intervention 2
Pertemuan 13
PERFORMANCE
External to
Performer
Enviromental
(Intangibles)
Organization
al system
•Clear goal
•Job design
•Clear
policies
•Authority
•Appropriate
workload
•Access to
right people
Internal to
Performer
Resources
(Tangibles)
Incentives
Cognitive
Support
Tools /
Machine
•Compensation
•Feedback
•Positive
reinforcement
•Interesting
meaningful
work
•Job aids
•Documentations
•Computers
•Software
•VCRs
•Calculators
•Automobiles
Physical
Environment
•Noise
•Light
•Temperature
•Physical
Layout
Wile’s Synthesized HPT Model
Sumber : www.ispi.org – September 2002
Skills /
Knowledge
•Training
•On-the-job
training
•Self-study
Inherent /
Ability
•Intelligence
•Emotional
ability
•Physical
attributes
•Education
•Artistic gifts
•Internal
motivation
2
GROUP INTERVENTION
•
Skills and Knowledge :
- Group training
- e-Learning
- Group discussion
- Sharing Knowledge
•
Interpersonal conflict in group  Find mediation  Group
Counseling
GROUP INTERVENTION
• Interdepartmental Conflict  Find mediation  Get Negotiation
• Procedural / System problems  Change or develop the system.
ORGANIZATIONAL INTERVENTION
• Rethinking the strategy  Change Management
ETHICS CODE IN HPT
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GENERAL PRINCIPLES BASED ON ARHD Standards on
Ethics & Integrity
•
•
•
•
•
•
Competence
Integrity
Professional Responsibility
Respect for people’s Rights and dignity
Concern for others welfare
Social Responsibility
ISPI OBJECTIVES OF HPT PROFESIONALS
1.
2.
3.
4.
Provide Organizations, individuals, or both with the skills, knowledge, abilities,
and attitudes necessary to create opportunities for achieving desired or
required individual, organizational, and societal results.
Assist in the generation of new and valid knowledge that will lead to the
attainment of results meeting the performance criteria demanded by individuals,
organizations, and society.
Acquire the knowledge through systematic research methods without
jeopardizing the success of my client, my client’s client, or society.
Produce the results required by the client.
FOUNDING PRINCIPLES FOR ISPI CODE OF ETHICS
1.
2.
3.
4.
5.
6.
Add value principle
Validated practice principle.
Collaboration principle
Continuous improvement principle
Integrity principle
Uphold confidentiality principle
THE END
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10