Project Director, Volunteer Programs

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ADMINISTRATIVE FACULTY JOB DESCRIPTION
APPROVED POSITION INFORMATION
(to be completed by HR)
Effective: 2/1/2015
Title
Project Director, Volunteer Programs (SCA)
Essential Function: Sedentary Work
Range
3
JCC
86894
PCN
16126
Description: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force
frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary
work involves sitting most of the time, but may involve walking or standing for brief periods of time.
1. Summary Statement: State the major function(s) of the position, the role in the university,
and the supervisor’s title.* (This section is used for advertisement of the position.
The Project Director, Volunteer Programs, reports to the Associate Director of Community and
Social Services of the Sanford Center for Aging (SCA) at the University of Nevada, Reno (UNR).
Volunteer programs include various SCA programs including the Retired Senior Volunteer Program
(RSVP) which is a community outreach project funded by grants from the National Corporation for
Community Service, the Nevada Division for Aging Services, and other organizations. The Project
Director develops and implements services as described in the grant objectives which are to
provide community members an opportunity to support various community agencies and affords an
applied setting for demonstration projects related to volunteerism and healthy aging.
The Project Director develops innovative programs that build on civic engagement; administers
programmatic aspects; ensures completion of all grant-related objectives; develops and monitors
budgets and works closely with the SCA staff and the RSVP Advisory Council to direct and oversee
yearly fund development activities; and works closely with SCA faculty and staff to develop
innovative demonstration projects and provide students with field experiences.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information). If line of progression, define for each
range as above.
55% - Community Outreach
 Cultivate current and develop new relationships with community agency directors, service
providers, volunteers, and potential funders
 Develop relationships with diverse, underrepresented groups within the community to
expand volunteer opportunities to these populations
 Develop volunteer opportunities in community service organizations
 Organize and lead RSVP Advisory Council meetings, and use them as a sounding board
for new concepts, continuous program improvement, and feedback on performance
 Develop additional resources for program expansion, including but not limited to volunteer
stations, volunteers, partners and funders
15% - Project Administration
 Oversee RSVP and other volunteer program functions including account review, human
resources, program development, grantee relations, project development and
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implementation, and compliance with all applicable reporting requirements of the funding
agencies and disseminate the results to appropriate office
Ensure compliance with grant objectives and timelines, including timely submission of
required reports, documentation, and electronic entry of volunteer services and/or client
services
Develop, monitor and manage the program’s annual budget, ensuring all targets are
met/exceeded
Ensure that volunteers are appropriately matched to their assignments, trained, and
prepared and then placed in community service positions
Ensure that volunteers are appropriately recognized
Oversee preparation and distribution of project related marketing material, program
announcements, community events, and dissemination of results
10% - Sanford Center for Aging Projects/Activities
 Participate in SCA activities including, but not limited to, regular faculty/staff meetings,
standing meetings with the SCA Director, and contribute to ongoing marketing efforts by
providing reports on volunteer activities
 Collaborate with university personnel, students, and faculty in the promotion of the SCA
volunteer programs and demonstration projects
 Participate in strategic planning, proposal writing, and fund raising activities in support of
SCA programming
10 % - Proposal and Demonstration Project Development
 Develop annual federal, state, or foundation grant proposals and demonstration projects that
contribute to the SCA and RSVP mission
10% - Human Resources Supervision/Management
 Supervise RSVP support staff to include: recruiting, interviewing, hiring, establishing work
performance standards, managing, training, and evaluating
 Supervise project and office classified staff and volunteers
 Initiate and handle recruitment for vacant classified staff positions and assists with training
for new employees
3. Describe the types of decisions the position(s) make independently as part of the core
responsibilities. If a line of progression, describe the decisions made at the highest level.
The Project Director is given authority to make independent decisions and judgments in completing
the daily job responsibilities of the position, i.e., training and scheduling volunteers in their outreach
and interaction with elders, communicating with and coordinating activities with community
agencies, health care professionals, SCA, elders, and their families, and increasing outreach and
communicating program awareness to the community. The Project Director is responsible for
developing and writing requests for proposals to continue the successful funding of the program.
Decisions as to which agencies should be asked for funding for the program as well as developing
the budgets for each proposal submitted and managing budgets for grants received, fall on this
position. Because of the position’s extensive interaction with volunteers, elders, agency personnel,
and funders, decisions, both good and bad, are immediately visible to the community and felt by its
clients in the care received. Poor judgment in carrying out these activities negatively impacts the
reputation of SCA and the University and could jeopardize future program funding and program
success.
4. Describe the types of problems, issues, action, communications this position typically
takes to the supervisor for resolution and/or consultation. If a line of progression, describe
the supervisory consultation at the highest level.
More complex issues or problems that arise with clients’ care and which affect the outcomes or
success of the program’s mission are discussed with the Director of SCA before taking action. If
there are changes needed to the overall program implementation, these actions would also be
discussed with the Director. A final review of all funding requests will be done and approved by the
Director before submittal.
5. Select the applicable competencies required to successfully perform the job duties as
outlined in the NSHE Code and relevant UNR and Unit Bylaws. The selected competencies
will be evaluated within the Administrative Faculty evaluation.
Competency
Required
Adaptability
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Analytical Thinking
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Communication
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Diversity and Inclusion
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Financial Responsibilities
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Human Resource Responsibilities
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Leadership
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Program/Project/Functional Knowledge
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Resource Responsibilities
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Serving Constituents
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Teamwork
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Other (specify)
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6. Minimum requirements of the position. Example provided.
If Line of Progression, minimum requirements must be defined for each range.
Education
Experience
Bachelor’s Degree
Four years of professional experience
Master’s Degree
Two years of professional experience
Relevant Experience: in a volunteer services management and/or community
program development/delivery setting or business/social service or education
management
Certification and Licensure: None
Schedule or Travel Requirements:
 A valid Nevada Driver’s License or ability to obtain one within four weeks of
appointment
Optional Addendum: If the job description is generic for use across multiple departments,
the department is free to add an addendum for departmental specific duties which may be
performed.
N/A
Optional Addendum: Describe the knowledge, skills, and abilities essential to successful
performance of this job (in bullet format).
Knowledge of:
 Community resources, organizations and decision-makers in the non-profit, elder care, state
and local government arenas
 Community building and advocacy activities on behalf of elders and elder care issues
 Volunteer recruitment and retention
 Accounting and/or budgeting and fiscal management to include accounting and/or finance
practices and procedures
 Professional, competitive proposal writing and development to procure grants and contracts
for funding programs and projects from funding agencies, volunteer and community groups,
and foundations
 Program development, evaluation, and reporting to university, State, and/or Federal
agencies
 Higher education policies and procedures governing fiscal and human resources
management
Skills:
 Effective leadership and team building
 Human resources management and supervisory skills, including an ability to teach and
mentor technical staff and to achieve both timely completion of goals and client satisfaction
 Organization management
 Time and task management skills
 Effective verbal and written communication
 Proficiency in use of a personal computer and current software applications including but not
limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email) to include
electronic submission of grants and calendaring
 Analytical, decision-making, and problem-solving skills
 Interpersonal and human relations
 Administrative responsibility for specific activities within a department/program and
coordination of activities between function or program areas
Ability to:
 Understand and interpret scope of work and formalized policies, guidelines, rules, and
regulations
 Work with elders and students in a volunteer setting
 Facilitate groups and utilize external advisory board
 Help organize group events including special events, volunteer recognition, training, and
outreach
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Research issues/situations, develop and provide solutions, make appropriate decisions, and
implement solutions; bring concerns to management
Research and compile data for reports
Maintain professional business and work ethics and standards
Manage, prioritize, and complete multiple projects/tasks in an efficient and timely manner
while maintaining focus on organizational goals
Recruit, hire, supervise, manage, train, and evaluate staff
Manage and develop staff so that employees maintain required knowledge level to perform
Acknowledge the value of diversity in the workplace and accept differences in opinions,
thoughts, cultures, and lifestyles
Manage resources effectively and efficiently
Manage difficult situations including conflict resolution
Travel including some overnight to attend meetings
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