Manager, Organizational Resilience

advertisement
ADMINISTRATIVE FACULTY JOB DESCRIPTION
APPROVED POSITION INFORMATION
(to be completed by HR)
Effective: August 1, 2015
Title
Range
JCC
3
67714
Manager, Organizational Resilience
Essential Function: Light Work
Description: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently,
and/or a negligible amount of force constantly to move objects. Light work requires walking or standing
to a significant degree and pushing and/or pulling.
1. Summary Statement: State the major function(s) of the position, the role in the
university, and the supervisor’s title.* (This section is used for advertisement of the
position.)
The Manager, Organizational Resilience is responsible for developing, implementing, training,
and annual revision of the University of Nevada, Reno’s statewide comprehensive emergency
management and organizational resilience plan including main campus, farms, medical
facilities, leased facilities, and satellite locations. The position manages and assists departments
in building individual plans; builds collaborative partnerships with campus departments and
community partners to ensure adequate resources; using best practices, provides appropriate
and/or mandatory training, education, exercise facilitation, and community outreach as
stipulated by the Department of Education, Homeland Security, Department of Justice, Federal
Emergency Management Agency (FEMA), the University, and University Police Services using
response protocols that demonstrate and ensure that UNR maintains core academic and
business operations within applicable policy, regulations and laws. The position chairs the
steering committee to assist in coordinating the plan and developing priorities. This position
serves on the Crisis Action Team. The position serves a critical role in preparing the University
to serve its academic and research mission when services are jeopardized
* Attach an organizational chart with positions, ranges, and names for the division.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job
(percentage first with heading and then bulleted information). If line of progression,
define for each range as above.
75% Emergency Preparedness, Prevention, Mitigation, Recovery and Business
Continuity Planning
 Conduct regular business impact analyses and evaluate campus preparedness; develop
risk mitigation strategies
 Develop and implement a comprehensive university-wide emergency response and
recovery plan; ensuring that all emergency programs are in compliance and consistent
with emergency management best practices and protocols and with federal, state,
university, and other laws, regulations, and guidelines as applicable to emergency plan
management using an all-hazards approach
1
Manager, Organizational Resilience










Assist individual departments in developing emergency and resiliency plans for critical
systems and coordinate plans for specific hazards such as weather emergencies,
student demonstrations, or acts of violence
Monitor and ensure compliance in planning efforts
Propose policy and guidelines to administration
Research, analyze, develop and implement resiliency preparedness procedures for
campus
Create and publicize procedures and develop and distribute training materials related to
the University’s disaster preparedness education materials to include brochures, articles,
public service announcements, school programs, business and industry programs,
outreach community programs, etc.,
Develop, supervise, and coordinate emergency management exercises for University
staff and students; serve as the lead facilitator throughout the training and exercises;
conduct assessment or after-action reports on activities
Train faculty, staff, students and affiliates using response and recovery exercises;
simulate emergency response exercises
Develop and participate in emergency management exercises
Evaluate efficiency and effectiveness of exercises; track and implement corrective
actions
Ongoing and post-event review of mission continuity plans
15% Campus Liaison
 Collaborate with campus departments (Police Services, Academic Offices, Research
Offices, Student Services, General Counsel, Information Technology, Human
Resources, Facilities Services, Environmental Health and Safety, School of Medicine
etc.)
 Collaborate with campus-safety committees and subject-matter experts (e.g.,
Seismology Laboratory) in developing plans
 Collaborate with local community organizations to build relationships and identify
resources to assist in providing services
 Organize and manage meetings and committees to facilitate multi-department response,
recovery plans and mission continuity efforts
10% Response
 Actively respond as part of the Crisis Action Team and assist the resiliency/continuity
efforts in response to an emergency
 Guide response according to protocol; ensure compliance
 Collaborate with executive management to identify critical resources for prioritization of
restoration
 Evaluate the need for and outreach to external resources for support, if needed
 Provide post-event reports regarding resiliency effectiveness and propose response
changes
2
Manager, Organizational Resilience
3. Describe the types of decisions the position(s) makes independently as part of the core
responsibilities. Provide examples. If a line of progression, describe the decisions made
at the highest level.
The position is given latitude in the performance of the required duties in order to meet work
objectives. The position prepares, communicates, and distributes emergency plan and
resiliency/continuity materials to the campus and the community when necessary. The position
leads the development of the plan including, but not limited to department plans and guides the
collaboration between areas. The position develops and implements training for faculty, staff
and students. The position identifies community resources and potential partnerships for the
University. The position identifies University resources that may be available for community use.
4. Describe the types of problems, issues, action, communications this position typically
takes to the supervisor for resolution and/or consultation. Provide examples. If a line of
progression, describe the supervisory consultation at the highest level.
The position serves as an advisor to university administration regarding deployment of
resources to respond and maintain academic and business operations. The incumbent will be
expected to consult with senior administration regarding priorities for response, planning and
preparedness and obtain approval for the final emergency plan. The incumbent will offer
recommendations following a critical event regarding which strategies and resources should be
utilized (i.e., temporarily shutting down systems for security purposes); University administration
maintains final authority in deciding if/when a plan will be executed.
5. Select the applicable competencies required to successfully perform the job. The
selected competencies will be evaluated within the Administrative Faculty evaluation as
Competencies for Success.
Competency
Required
Adaptability
☒
Analytical Thinking
☒
Communication
☒
Diversity and Inclusion
☒
Financial Responsibilities
☐
Human Resource Responsibilities
☐
Leadership
☒
Program/Project/Functional Knowledge
☒
Resource Responsibilities
☒
Serving Constituents
☒
3
Manager, Organizational Resilience
Teamwork
☒
Other (specify)
☐
6. Minimum requirements of the position. Minimum requirements should be consistent
with the Job Evaluation Model. If Line of Progression, minimum requirements must be
defined for each range.
Education
Experience
Bachelor’s Degree
Four years of related work experience
Master’s Degree
Two years of related work experience
Relevant Experience: emergency management, response, recovery and
business-continuity planning and response within a large or geographically
dispersed organization with significant critical incident/crisis management
situations.
Certification and Licensure:
 Successfully pass a comprehensive background check including fingerprint
clearance and criminal history
 Nevada Driver’s license or ability to obtain one within 30 days of appointment in
order to drive state vehicles as well as acceptable driving record
 Certified Emergency Manager (CEM) by International Association of Emergency
Managers
 Current professional certification in emergency management and/or business
continuity (i.e., AEM, CEM, ABCP, or MBCP)
Schedule or Travel Requirements:
 May require weekend and evening work
 Must report any time in response to an emergency
4
Manager, Organizational Resilience
Describe the knowledge, skills, and abilities required to successful performance of this
job (in bullet format).
Knowledge of:
 Principles of public administration, business continuity, contingency planning, and
emergency planning and policy formulation
 Regulations governing compliant business emergency and continuity response
 Business continuity plans
 Disaster recovery, training and education
 Emergency preparedness management program and industry best practices, protocols,
trends, and legislation
 Hazardous mitigation measures, preparedness, and assessment methodology;
participation in damage assessments and resource recovery
 University, state and federal rules, regulations, directives, statutes, and executive orders
governing disaster/emergency preparedness, i.e., National Fire Protection Association
Standards, Incident command System (ICS) under the National Incident Management
System (NIMS), and their interpretation and communication
 Human and capital resource management; adult education and training methodology;
facilities and equipment utilization and inspection;
 National Fire Protection Association (NFPA) 1600: Standard on Disaster/Emergency
Management and Business Continuity Programs
 National Incident Management System (NIMS): Resource Management
Skills:
 Proficiency in use of MS Office programs including Word, Excel, and PowerPoint, i.e.,
computer systems, databases, spreadsheets, and web-based systems
 Critical thinking, problem analysis and resolution, and conflict resolution often in highpressure emergency situations
 Interpersonal skills including tact, diplomacy, and flexibility to interact and maintain
working relationships
 Effective communication of regulations and instructions to faculty, staff, students, and
the public; conduct training with varied audiences
 Excellent writing skills
 Excellent public speaking and training skills
Ability to:
 Assess and evaluate emergency response and business continuity plans
 Write and implement emergency response and business continuity plans
 Respond in the event of an emergency
 Facilitate resources to maintain services
 Work collaboratively with University and local community emergency response
organizations
 Extract data, organize, and manipulate data, using appropriate analytical and statistical
methods to identify problems and trends, recommend action to be taken, and implement
necessary solutions
5
Download