ADMINISTRATIVE FACULTY JOB DESCRIPTION APPROVED POSITION INFORMATION (to be completed by HR) Effective: August 1, 2015 Title Range JCC 3 67714 Manager, Organizational Resilience Essential Function: Light Work Description: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Light work requires walking or standing to a significant degree and pushing and/or pulling. 1. Summary Statement: State the major function(s) of the position, the role in the university, and the supervisor’s title.* (This section is used for advertisement of the position.) The Manager, Organizational Resilience is responsible for developing, implementing, training, and annual revision of the University of Nevada, Reno’s statewide comprehensive emergency management and organizational resilience plan including main campus, farms, medical facilities, leased facilities, and satellite locations. The position manages and assists departments in building individual plans; builds collaborative partnerships with campus departments and community partners to ensure adequate resources; using best practices, provides appropriate and/or mandatory training, education, exercise facilitation, and community outreach as stipulated by the Department of Education, Homeland Security, Department of Justice, Federal Emergency Management Agency (FEMA), the University, and University Police Services using response protocols that demonstrate and ensure that UNR maintains core academic and business operations within applicable policy, regulations and laws. The position chairs the steering committee to assist in coordinating the plan and developing priorities. This position serves on the Crisis Action Team. The position serves a critical role in preparing the University to serve its academic and research mission when services are jeopardized * Attach an organizational chart with positions, ranges, and names for the division. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). If line of progression, define for each range as above. 75% Emergency Preparedness, Prevention, Mitigation, Recovery and Business Continuity Planning Conduct regular business impact analyses and evaluate campus preparedness; develop risk mitigation strategies Develop and implement a comprehensive university-wide emergency response and recovery plan; ensuring that all emergency programs are in compliance and consistent with emergency management best practices and protocols and with federal, state, university, and other laws, regulations, and guidelines as applicable to emergency plan management using an all-hazards approach 1 Manager, Organizational Resilience Assist individual departments in developing emergency and resiliency plans for critical systems and coordinate plans for specific hazards such as weather emergencies, student demonstrations, or acts of violence Monitor and ensure compliance in planning efforts Propose policy and guidelines to administration Research, analyze, develop and implement resiliency preparedness procedures for campus Create and publicize procedures and develop and distribute training materials related to the University’s disaster preparedness education materials to include brochures, articles, public service announcements, school programs, business and industry programs, outreach community programs, etc., Develop, supervise, and coordinate emergency management exercises for University staff and students; serve as the lead facilitator throughout the training and exercises; conduct assessment or after-action reports on activities Train faculty, staff, students and affiliates using response and recovery exercises; simulate emergency response exercises Develop and participate in emergency management exercises Evaluate efficiency and effectiveness of exercises; track and implement corrective actions Ongoing and post-event review of mission continuity plans 15% Campus Liaison Collaborate with campus departments (Police Services, Academic Offices, Research Offices, Student Services, General Counsel, Information Technology, Human Resources, Facilities Services, Environmental Health and Safety, School of Medicine etc.) Collaborate with campus-safety committees and subject-matter experts (e.g., Seismology Laboratory) in developing plans Collaborate with local community organizations to build relationships and identify resources to assist in providing services Organize and manage meetings and committees to facilitate multi-department response, recovery plans and mission continuity efforts 10% Response Actively respond as part of the Crisis Action Team and assist the resiliency/continuity efforts in response to an emergency Guide response according to protocol; ensure compliance Collaborate with executive management to identify critical resources for prioritization of restoration Evaluate the need for and outreach to external resources for support, if needed Provide post-event reports regarding resiliency effectiveness and propose response changes 2 Manager, Organizational Resilience 3. Describe the types of decisions the position(s) makes independently as part of the core responsibilities. Provide examples. If a line of progression, describe the decisions made at the highest level. The position is given latitude in the performance of the required duties in order to meet work objectives. The position prepares, communicates, and distributes emergency plan and resiliency/continuity materials to the campus and the community when necessary. The position leads the development of the plan including, but not limited to department plans and guides the collaboration between areas. The position develops and implements training for faculty, staff and students. The position identifies community resources and potential partnerships for the University. The position identifies University resources that may be available for community use. 4. Describe the types of problems, issues, action, communications this position typically takes to the supervisor for resolution and/or consultation. Provide examples. If a line of progression, describe the supervisory consultation at the highest level. The position serves as an advisor to university administration regarding deployment of resources to respond and maintain academic and business operations. The incumbent will be expected to consult with senior administration regarding priorities for response, planning and preparedness and obtain approval for the final emergency plan. The incumbent will offer recommendations following a critical event regarding which strategies and resources should be utilized (i.e., temporarily shutting down systems for security purposes); University administration maintains final authority in deciding if/when a plan will be executed. 5. Select the applicable competencies required to successfully perform the job. The selected competencies will be evaluated within the Administrative Faculty evaluation as Competencies for Success. Competency Required Adaptability ☒ Analytical Thinking ☒ Communication ☒ Diversity and Inclusion ☒ Financial Responsibilities ☐ Human Resource Responsibilities ☐ Leadership ☒ Program/Project/Functional Knowledge ☒ Resource Responsibilities ☒ Serving Constituents ☒ 3 Manager, Organizational Resilience Teamwork ☒ Other (specify) ☐ 6. Minimum requirements of the position. Minimum requirements should be consistent with the Job Evaluation Model. If Line of Progression, minimum requirements must be defined for each range. Education Experience Bachelor’s Degree Four years of related work experience Master’s Degree Two years of related work experience Relevant Experience: emergency management, response, recovery and business-continuity planning and response within a large or geographically dispersed organization with significant critical incident/crisis management situations. Certification and Licensure: Successfully pass a comprehensive background check including fingerprint clearance and criminal history Nevada Driver’s license or ability to obtain one within 30 days of appointment in order to drive state vehicles as well as acceptable driving record Certified Emergency Manager (CEM) by International Association of Emergency Managers Current professional certification in emergency management and/or business continuity (i.e., AEM, CEM, ABCP, or MBCP) Schedule or Travel Requirements: May require weekend and evening work Must report any time in response to an emergency 4 Manager, Organizational Resilience Describe the knowledge, skills, and abilities required to successful performance of this job (in bullet format). Knowledge of: Principles of public administration, business continuity, contingency planning, and emergency planning and policy formulation Regulations governing compliant business emergency and continuity response Business continuity plans Disaster recovery, training and education Emergency preparedness management program and industry best practices, protocols, trends, and legislation Hazardous mitigation measures, preparedness, and assessment methodology; participation in damage assessments and resource recovery University, state and federal rules, regulations, directives, statutes, and executive orders governing disaster/emergency preparedness, i.e., National Fire Protection Association Standards, Incident command System (ICS) under the National Incident Management System (NIMS), and their interpretation and communication Human and capital resource management; adult education and training methodology; facilities and equipment utilization and inspection; National Fire Protection Association (NFPA) 1600: Standard on Disaster/Emergency Management and Business Continuity Programs National Incident Management System (NIMS): Resource Management Skills: Proficiency in use of MS Office programs including Word, Excel, and PowerPoint, i.e., computer systems, databases, spreadsheets, and web-based systems Critical thinking, problem analysis and resolution, and conflict resolution often in highpressure emergency situations Interpersonal skills including tact, diplomacy, and flexibility to interact and maintain working relationships Effective communication of regulations and instructions to faculty, staff, students, and the public; conduct training with varied audiences Excellent writing skills Excellent public speaking and training skills Ability to: Assess and evaluate emergency response and business continuity plans Write and implement emergency response and business continuity plans Respond in the event of an emergency Facilitate resources to maintain services Work collaboratively with University and local community emergency response organizations Extract data, organize, and manipulate data, using appropriate analytical and statistical methods to identify problems and trends, recommend action to be taken, and implement necessary solutions 5