Item 9.D-June 14, 2013
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Vacant
Position #(s): 10823
Current Title: Manager, Benefits
Current Range: 4
(JCC:76666;E)
Department:
College/Division: AVP, HR / Vice President,
Business Center North – Human Resources
Administration and Finance
Account #(s): 1101-104-0401; 1200-104-0602; 11901-104-0609
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
(X) Revised PDQ only (no change in range or title)
JCC (Current
( ) Line of Progression (show titles below)
or new HR
Range:
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature Tim McFarling, AVP, HR
__________________
Date
____________________________________________________________
__________________
Director/Chair/Dean Ron Zurek, Vice President, Administration and Finance
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Ron Zurek
Date
Vice President, Administration and Finance
Action Approved by the Provost/President (Completed by Faculty HR):
76666 Range:
4
Pos #(s): 10823
JCC:
EEO: 3D
Eff: 6/1/2013
Approved Title: Manager, Benefits
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description – Manager, Benefits
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Manager, Benefits, is directly responsible for coordinating the Business Center North (BCN)
Benefits and Leave Program functions. These services currently include, but are not limited to, the
Section 125 program, faculty retirement (RPA) program, Public Employees’ Retirement System
(PERS) program, tax-sheltered annuity program, deferred compensation program, retiree medical
insurance, Employee Assistance Program (EAP), Public Employees’ Benefits Program (PEBP) and
supplemental insurance programs. The position provides retirement counseling for University of
Nevada, Reno (UNR) and BCN employees. The individual oversees Family and Medical Leave Act
(FMLA), sick and annual leave programs for faculty and classified staff as well as classified staff
catastrophic leave and leave audits. The benefits and retirement services span six northern
campuses under the Nevada System of Higher Education (NSHE) and many policy updates and
interpretations have system-wide impacts and ramifications. The position is responsible for staff
supervision and reports to the Assistant Vice President, Human Resources.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
40% - Administrative Processes Oversight
 Coordinate and oversee administrative processes connected with the benefits functions for the
six northern NSHE campuses
 Oversee the processing of billings and reconciliations, signing retirement withdrawal
paperwork and general administrative functions
 As plan administrator, process all BCN retirement paperwork
 Has signature authority for retirement withdrawal paperwork (appointed by the Chancellor)
 Survey employees to determine the effectiveness of programs and presentations and to
determine the overall quality service of the benefits program
 Initiate new Requests for Proposal and bid process for various benefit products
 Review policies and enacts changes to maintain compliance with current state and federal
laws and regulations governing benefits programs
 Investigate enhancements to the benefits program
 Ensure the accuracy of information on the BCN and UNR Benefits Websites
 Serve as the liaison between benefits vendors and BCN campuses
 Oversee campus educational programs and presentations, relaying vendor changes and
updates to BCN HR offices and employees, and serve as the plan administrator for the BCN
which includes notifying the vendors of changes and working with the vendors to implement
changes to plan design, etc.
 Organize educational and informational seminars and fairs for each of the BCN campuses
 Provide specific educational seminars to employees to meet the primary needs of each
individual campus and improve the quality service of the programs
 Provide counseling to both faculty and staff at the six northern campuses on a variety of
benefits programs as described above and act as liaison between employee and State agency
and/or program vendor where deemed necessary; consultations may be in a one-on-one
setting or in the form of group presentations
Position Description – Manager, Benefits
Page 3
25% - Classified and Faculty Leave Administration
 Oversee FMLA for the classified staff for the BCN campuses and UNR faculty
 Oversee the classified catastrophic leave program at UNR which includes rule interpretation,
training and development, working with the Department of State Personnel, approval and
signature authority for UNR Catastrophic Leave, and attending hearings on behalf of UNR
regarding Catastrophic Leave appeals
 Participate in resolving complex leave situations by working with Employee Relations, leave
keepers, and other departmental and BCN campus HR offices
20% - Primary Contact for BCN Human Resources Benefits Offices
 Provide training, counseling, and service directly to six northern campuses which includes the
preparation of notifications and policy changes to the Human Resource offices regarding
benefit programs and changes to those programs
 Serve as the primary contact to disseminate new information, policies, and update to
administration, departments, BCN institutions and employees
 Provide assistance to the BCN campuses for retirement counseling; e.g., administrative
signature authority on distribution/rollover paperwork for each vendor, institutional liaison to
faculty retirement vendors, and other related functions as assigned
15% - Supervision
 Supervise Benefits staff, who provide support for UNR and BCN benefits functions including
the processing of all new hire paperwork, orientations, and vendor billings
 Provide general supervision of duties such as performance standards and evaluations, etc.
 Develop and submits reports of UNR benefits quantitative data and assume an active role in
assisting the UNR staff in gathering and analyzing this data for opportunities to improve and
enhance processes and procedures
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
Decisions and judgments made are in the nature of unusual circumstances, and involve reconciling
incomplete or conflicting data utilizing interpretive skills and analysis. The incumbent independently
resolves complex issues by interpreting policy, regulations and statutes. Policy exception
recommendations are presented to senior management for final approval. The incumbent consults
with the AVP, HR on long-term strategic planning for benefits functions.
Impact:
The benefit programs are governed by employer policy and by state and federal law, thus the
decisions and judgments of the incumbent are of significant consequence to the employer and to the
employee. The decisions and judgments rendered by the Benefits Manager impact large numbers of
employees on a long-term and/or continuing basis. The benefit programs that the Manager
administers are essential to the recruitment and retention of faculty and staff. Failure to perform
could result in employee dissatisfaction, violation of state and federal law and civil litigation.
Position Description – Manager, Benefits
Page 4
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Current principles and practices of benefits administration, with particular reference to
insurance and retirement practices, programs and procedures, FMLA and leave administration
 Benefit plan design and administration
 Federal law as related to position, i.e., Family Educational Rights and Privacy Act (FERPA)
and Health Insurance Portability and Accountability Act (HIPAA)
Skills:





Superior communication skills, both oral and written, including group presentation skills
Supervision
Decision-making and problem-solving skills
Customer service skills
Conflict resolution
Ability to:
 Administer unit goals and objectives, and ensure that resources are available to fulfill
assignments
 Interpret policy, following established guidelines, university policy, NSHE directives, and
applicable state and federal law
 Approach job task accomplishment that values teamwork and the principles of continuous
quality improvement
 Maintain confidentiality of sensitive information
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Administrators
Faculty and staff
NSHE system office and other
institutions
External
Public Employee Retirement
System and Public Employee
Benefit Program
Vendors
Reason for Contact
To apprise of changes and enhancements to benefits programs
and to resolve specific employee issues related to benefit issues
To communicate benefits information and to advise on the
applicability of benefit programs to the employee’s specific
situation
To coordinate and evaluate potential and current programs. To
resolve common issues with vendors
Reason for Contact
To resolve and clarify benefit issues
To seek out new programs, enhancements and resolve issues
with administration of products
Position Description – Manager, Benefits
Page 5
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and five years, or a Master’s Degree and three years, of
professional experience in employee benefits, payroll administration, or as a human
resources generalist
Preferred Licenses or Certifications:
Senior Professional in Human Resources (SPHR)
Professional in Human Resources (PHR)
Certified Benefits Professional (CBP)
c.
Indicate any license or certificate required for this position.
None