Item 3.P-January 13, 2012
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions.
Incumbent(s) Name (if applicable): Vacant
Position #(s): New
Current Title: Coordinator, Veterans Services and Admissions
Current Range:
(JCC:77443;3A;CM7602;CC200;E)
Department: Admissions and Records
College/Division: Enrollment Services/
Vice President Student Services
Account #(s): 1101-105-0401
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
(X) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
Range:
JCC (Current
or new HR
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature
__________________
Date
____________________________________________________________
Director/Chair/Dean
Melisa Choroszy
Assoc VP, Enrollment Services
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
Pres / Vice Pres / Vice Prov Signature Shannon Ellis
Vice President, Student Services
__________________
Date
Action Approved by the President (Completed by Faculty HR):
Position #:
EEO Code:
3A
CUPA Code: CM7602
Exempt: Yes or No Census Code: 200
Job Class Code: 77443
Range: 2
Effective Date: 1/1/2012
Approved Title:
COORDINATOR, VETERANS SERVICES
____________________________________________________________
__________________
Employee Signature
Date
(Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval)
Rev: 12/1/2008
Position Description – Coordinator, Veterans Services
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Coordinator, Veterans Services, provides direct service to students receiving education benefits
under the G.I. Bill to ensure compliance with all G.I. Bill rules and regulations including the certification
of student progress toward degree attainment. The incumbent is responsible for the accuracy and
effectiveness of all front line communications to Veterans and serves as the direct liaison to the
university Cashier’s office with regard to Veteran’s Administration (VA) payment processing. The
position reports to the Director, Veterans Services.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
80% - Veterans Administration (VA) Education Benefit Program Assistance
 Prepares enrollment and compliance reports under the direction of Veterans Services
Director for the Department of Veterans Affairs regarding veteran student enrollment status
and education benefit eligibility
 Certifies class enrollments and maintains database of GI Bill, VA and university class
enrollment records
 Serves as a university liaison to the Department of Veterans Affairs in student certification
process
 Assists in design and implementation of programming intended to educate and raise
awareness of veteran-related matters on campus
 Coordinates student referral to campus or community support services
 Monitors progress of individual students toward degree attainment
 Assists with communication to campus and community veteran-related offices to enhance
programs for students
20% - Supervision
 Assists Director in the day-to-day management of VA Student Worker productivity and
compliance
 Supervises temporary employees and student workers
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The Coordinator makes decisions regarding properly certifying student course schedules for the
receipt of Veterans education benefits. The Coordinator certifies progress toward degree. More
complex issues are discussed with the supervisor for resolution.
Impact:
Improper certification results in the loss of the Veterans benefits program to the institution. As these
benefits are a form of federal financial aid, inaccuracies in certification and eligibility could result in the
loss of all federal funds to the institution. Inaccuracies in the interpretation of Degree Audit Reports
and satisfactory academic progress may result in increased time to degree for students.
Position Description – Coordinator, Veterans Services
Page 3
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Veterans Affairs Rules and Regulations for benefit eligibility; university admission
requirements
 Transfer credit evaluation process
 Regulations regarding satisfactory degree within the university and Veterans Affairs benefits
schema
 State and Federal laws and regulations concerning Federal Educational Rights and Privacy
Act (FERPA) and Health Insurance Portability and Accountability Act (HIPAA)
Skills:







Excellent problem solving skills
Strong verbal and written communication
Excellent organizational skills
Proficiency in use of a personal computer and current software applications including but not
limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email)
Problem solving for students’ issues and concerns
Interpersonal and human relations skills
Supervisory skills, including an ability to teach and mentor staff and students
Ability to:
 Work with diverse student populations and be sensitive to disabilities and cultural and ethnic
diversity issues
 Organize programs in support of specialized student populations
 Perform detailed functions in a highly regulatory environment
 Implement complex record keeping and reporting as required by the VA
 Maintain confidentiality of sensitive information
 Understand and interpret formalized policies, guidelines, rules, and regulations
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Students
Student Services programs
External
Veterans Affairs officials
Reason for Contact
To advise and counsel regarding veterans’ educational benefits
and progress toward degree attainment
To coordinate successful recruitment and retention of student
veterans
Reason for Contact
To gain interpretation of rules and maintain audit compliance
Position Description – Coordinator, Veterans Services
Page 4
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and two years or Master’s Degree and one year of experience in
higher education or government programs
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None