Item 3.C-December 2, 2011 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. Incumbent(s) Name (if applicable): Position #(s): 10737 Current Title: Senior Unix Administrator Current Range: 3 Department: Information Technology College/Division: Information Technology / Office of Provost Account #(s): 1101-109-0902 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) (X ) Line of Progression (show titles below) Administrator, Assistant Unix (3J; CM5518;CC110;E-new #) Administrator, Unix (3J;CM5518;CC110;E-new #) Administrator, Senior Unix (3J;CM5518;CC110;E-10737) Range: 1 2 3 JCC (Current or new HR assigned): 67154 76538 77596 I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ __________________ Immediate Supervisor’s Signature Tom Leathley, Manager of Critical Systems Date ____________________________________________________________ Director/Chair/Dean Bird Vilseck, Director of Information Technology __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Heather Hardy Date Executive Vice President and Provost Action Approved by the President (Completed by Faculty HR): Position #: Various EEO Code: 3J CUPA Code: Job Class Code: Exempt: Yes or No Census Code: Range: Effective Date: Approved Title: ____________________________________________________________ __________________ Employee Signature Date (Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval) Rev: 12/1/2008 Position Description – UNIX Line of Progression Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) Unix Server Administrators in the Critical Systems group of Information Technology (IT) are responsible for the planning, purchase, deployment, and operation of the university’s computer server systems that use Unix based server operating systems. These systems provide a variety of services to the institution and are of particular importance to academic computing. Unix Server Administrators report to the Manager of Critical Systems. Range 1 – Assistant Unix Server Administrator The Assistant Unix Server Administrator is an entry level non-exempt position for individuals with experience in an Enterprise or University computing environment but have not had significant experience managing Unix server systems independently or have gained their Unix experience via student employment. An Assistant Unix Server Administrator works under the guidance of a Unix Server Administrator or the Critical Systems Manager with the goal of becoming experienced with Unix server management best practices. Range 2 – Unix Server Administrator The Unix Server Administrator is responsible for configuring, ordering, deploying, and maintaining Unix server systems residing in Information Technology server rooms. The Unix Server Administrator works with customers and vendors to determine the requirements for a given application to be hosted on a server; works with an approved vendor to develop an appropriate configuration for the server system; works with purchasing to order the equipment; and deploys the system in an Information Technology server room and maintains the system hardware and operating system over the life of the system. The Unix Server Administrator may also direct the technical activities of Assistant Unix Server Administrators. Range 3 – Senior Unix Server Administrator The Senior Unix Server Administrator has all the technical responsibilities of a Unix Server Administrator but possesses a greater personal knowledgebase of server systems and their underlying technologies. The Senior Unix Server Administrator acts as a technical resource for R1 and R2 Unix Server Administrators. The incumbent also researches and deploys new and emerging technologies and trains R1 and R2 server administrators in the use of these new systems. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). Range 1 – Assistant Unix Server Administrator 80% Technical Support Provide routine technical administrative support for Unix server systems under the direction of a Unix Server Administrator or the Critical Systems Manager: o install software, updates and security patches o provide backup administration and support to application support specialists o monitor systems and log files to ensure appropriate server resource availability o document problems, conduct research, and consult with senior staff to develop solutions and/or refer issues to others when appropriate Through close interaction with and direction from senior staff, acquire knowledge and skill in functional server operations Position Description – UNIX Line of Progression Page 3 20% - Best Practices and Quality Assurance Research Unix server management best practices and ensure that all server support performed encompasses these best practices wherever possible Range 2 – Unix Server Administrator 60% - Technical Support Provide routine technical administrative support for Unix server systems: o install software, updates and security patches o provide backup administration and support to application support specialists o monitor systems and log files to ensure appropriate server resource availability 10% - Best Practices and Quality Assurance Stay current with Unix documentation and best practices 10% - Leadership Provide leadership, direction and serve as resource to Assistant Unix Server Administrators 10% - Customer Service Work with customers to ensure that appropriate systems are available to host required services and applications 10% - Vendor Relationships Work with approved vendors to procure appropriate systems and be aware of future offerings from approved vendors that may be appropriate for future deployment Range 3 – Senior Unix Server Administrator (in addition to R2 duties) 50% - Technical Support and Leadership Provide advanced technical administrative support for Unix server systems Act as a technical resource for R1 and R2 Unix server administrators and assist these individuals with problem identification and resolution consistent with Unix best practices 25% - Research and Planning Research new and emerging technologies that may provide benefits consistent with current and future university computing plans 25% - Documentation Document and maintain server room configurations and infrastructures 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: Range 1 – Assistant Unix Server Administrator The incumbent receives direct technical supervision. Judgment is used in problem solving within established procedures and guidelines. Range 2 – Unix Server Administrator The incumbent must work independently under limited technical supervision. Independent judgment is used in problem solving but departures from established procedures and guidelines are brought to the attention of the supervisor. Position Description – UNIX Line of Progression Page 4 Range 3 – Senior Unix Server Administrator The incumbent must work independently under minimal technical supervision. Independent judgment is used regularly in problem solving, developing recommendations and ensuring continuous system operations. Ongoing problems or system performance issues are brought to the attention of the supervisor. Impact: Unix server administrators provide essential computing services to the entire university community. These services include, but are not limited to, third party applications, database systems, online learning collaboration, and high performance research computing. An outage of any of these services is at once both immediately noticed and immediately impacts the university’s ability to conduct business and educate students. Thus, all Unix server administrators must be prepared to take whatever initiative is appropriate to ensure high availability of all services Critical Systems provides to the campus. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Range 1 – Assistant Unix Server Administrator Knowledge of: Unix desktop and server operating systems Basic TCP/IP network theory Enterprise or university computing environments Skills: Problem solving Interpersonal and human relations Written and oral communication Organization and time management Ability to: Take direction Identify problems Productively interact with faculty and staff Independently increase personal knowledgebase Range 2 – Unix Server Administrator (in addition to R1 above) Knowledge of: Unix server administration best practices Skills: Unix server administration Ability to: Provide technical direction to less experienced Unix server administrators Range 3 – Senior Unix Server Administrator (in addition to R1 and R2 above) Knowledge of: New and emerging server technologies appropriate for a university IT environment Skills: Provide technical problem solving resources to less experienced Unix server administrators Position Description – UNIX Line of Progression Page 5 Ability to: Assess university computing infrastructure to identify areas needing improvement and develop plans to improve these areas 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal R1-R3: IT staff University faculty and staff Reason for Contact External R1-R3: Vendors Reason for Contact To resolve system issues affecting other IT departments. To resolve system issues affecting end users. To quote new equipment and deal with service contract/warranty repair issues on existing equipment 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Ranges 1 thru 3 Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Range 1 – Assistant Unix Server Administrator Bachelor’s Degree and one year of IT experience in an enterprise or university environment. Experience gained as a student administering systems for Information Technology or other academic units may count towards this experience. Range 2 – Unix Server Administrator Bachelor’s Degree and two years of IT experience in an enterprise or university environment. Range 3 – Senior Unix Server Administrator Bachelor’s Degree and four years of IT experience in an enterprise or university environment. Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None