ADMINISTRATIVE FACULTY JOB DESCRIPTION APPROVED POSITION INFORMATION (to be completed by HR) Effective: Title Range JCC 2 67349 Administrator, Learning Management System (LMS) Essential Function: Sedentary Work Description: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. 1. Summary Statement: State the major function(s) of the position, the role in the university, and the supervisor’s title.* (This section is used for advertisement of the position.) The Administrator, Learning Management System (LMS) serves as the liaison between Information Technology (IT) and the Instructional Design group. The position is responsible for the LMS application administration, working closely with the server administrator and PeopleSoft/iNtegrate team. The position is responsible for course creation and day-to-day administration of the system, as well as for planning for upgrades and exploring possibilities for future automation and integration of the LMS with PeopleSoft. The position reports to the Director of Teaching and Learning Technologies (TLT). * Attach an organizational chart with positions, ranges, and names for the division. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). If line of progression, define for each range as above. 60% - Administration of the LMS Serve as primary point of contact for IT and PeopleSoft group with Instructional Design (ID) Support existing building blocks Explore and install new building blocks Work with server administrators and the TLT Director to plan for downtime and system upgrades Resolve software issues that may arise in collaboration with server administrator Elevate problems that cannot be resolved to vendor support Run reports requested by faculty and/or administration 25% - Course Building/Enrollments Run scripts that create courses, users and enrollments multiple times per day Create feeder files to accommodate special courses/circumstances Address errors or special cases of course/user creation and/or enrollments 1 Administrator, Learning Management System (LMS) 15% - Integration/Automation Work closely with IT server administrators, the PeopleSoft group and vendors to identify ways to automate enrollment, user creation and course creation processes Explore ways to further integrate the LMS with other campus tools 3. Describe the types of decisions the position(s) makes independently as part of the core responsibilities. Provide examples. If a line of progression, describe the decisions made at the highest level. The Administrator provides primary support and coordination for the technical administration of the LMS. The position manages daily communication with server administrators, PeopleSoft team, and University faculty to ensure that the system is maintained, problems are resolved, and course and enrollment information is created in a timely way. 4. Describe the types of problems, issues, action, communications this position typically takes to the supervisor for resolution and/or consultation. Provide examples. If a line of progression, describe the supervisory consultation at the highest level. Larger problems, downtime, system upgrades, etc., are managed in collaboration with the Director, TLT. The Administrator consults with the Director, ID team members, and library management about the problems, goals and plans for system administration, and then works independently to achieve goals and develop new projects. 5. Select the applicable competencies required to successfully perform the job. The selected competencies will be evaluated within the Administrative Faculty evaluation as Competencies for Success. Competency Required Adaptability ☒ Analytical Thinking ☒ Communication ☒ Diversity and Inclusion ☐ Financial Responsibilities ☐ Human Resource Responsibilities ☐ Leadership ☐ Program/Project/Functional Knowledge ☒ Resource Responsibilities ☐ Serving Constituents ☒ Teamwork ☒ Other (specify) ☐ 2 Administrator, Learning Management System (LMS) 6. Minimum requirements of the position. Minimum requirements should be consistent with the Job Evaluation Model. If Line of Progression, minimum requirements must be defined for each range. Education Experience Bachelor’s Degree Two years of relevant work experience Master’s Degree One year of relevant work experience Relevant Experience: providing computing support in a networked environment, including some experience with a course management system Certification and Licensure: None Schedule or Travel Requirements: None Optional Addendum: Describe the knowledge, skills, and abilities required to successful performance of this job (in bullet format). Knowledge of: Technical administration of a web-based course management system Various operating systems, file structures, file formats, and protocols Server-based applications (Java, SQL) Skills: Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email) plus computer skills relating to server applications (SQL, databases) Effective verbal and written communication Strong interpersonal skills Ability to: Retrieve, enter and manipulate data with attention to detail Communicate support needs with colleagues and vendors with clarity and detail Plan upgrades with necessary parties both in IT and the Instructional Design group 3