Presentation slides - Tim Wilkinson

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Marketing a national landscape: perception of Exmoor National Park and impact on the local tourism economy

Tim Wilkinson

Research Showcase, 23 rd April 2012

Presentation structure

• National Parks introduction

• Historical perspective

• Exmoor tourism question

• Previous research

• Work to date

• First research phase

• Forthcoming research phases

• Outcomes

National Parks

• Protected areas of:

• Natural beauty

• Countryside and wildlife

• Cultural heritage

• Provide opportunities for recreation

• £4.8 billion* visitor spend per year

• Approx. 166 million* ‘visitor days’ per year

• National Park Authorities funded c.£73 million* per year

* In 2009, http://www.nationalparks.gov.uk

Historical perspective on National Parks

• First designation 1951 after National Parks and Access to the

Countryside Act 1949

• Resulting from National Parks Movement, Romantic Movement and

Industrialisation

• Statutory purposes of National Park Authorities:

— Conserve and enhance natural beauty, wildlife, cultural heritage

— Promote opportunities for understanding and enjoyment

• Environment Act 1995 gives National Park Authorities the duty to seek to foster the economic and social well-being of local communities when carrying out statutory purposes

Exmoor tourism question

Survey results: awareness of National Parks

Relatively high awareness of

Exmoor

N = 1000 (National Opinion Poll, 2007)

© ENPA

© ENPA

Survey results: National Parks visited/

‘visitor levels’

Relatively low visitor levels to

Exmoor

N = 1000 (National Opinion Poll, 2007)

Issue for Exmoor: awareness vs. ‘visitor levels’

National

Park

Exmoor

New

Forest

North York

Moors

13

13

6

Awareness

(%)

Awareness ranking

‘Visitor levels’ (%)

5

5 th th

43

55

‘Visitor level’ ranking

7 th

2 nd

9 th 43 7 th

• 30% of local residents on Exmoor rely on tourism as their primary source of income (ENPA 2010)

Perceptions of Exmoor National Park: current knowledge

Top ten reasons/attractors for visiting

Exmoor (ENPA 2010)

• What sorts of perceptions of

Exmoor are there?

• How do perceptions of Exmoor circulate?

Sources of information obtained by first time visitors (ENPA 2010)

N = 320

Connections between...

• Perceptions

• Textual representations (e.g. promotional material, mass media, film, television, social media)

• Modes of engagement with Exmoor

Academic literature suggests textual representations shape tourist perception, practice and expectations

(Alneng 2002; Davis 2005; Jenkins 2003; McGregor 2000)

The project so far...

• Literature review:

– National Parks Movement and countryside history

– History of Exmoor

– Approaches to tourism in Human Geography

• Analysed representations of Exmoor and draw out dominant narratives

– Online promotional materials

– Brochures and magazines

– Mass media: news, radio, television

• Linked dominant narratives to broader narratives of nature and countryside

– e.g. ‘unspoilt Exmoor’ – anti-Industrial narrative of countryside

– e.g. ‘hidden Exmoor’ – romantic narrative of nature

Analysis of representations

drawing out dominant narratives of Exmoor

• ... a hidden place

• ... unspoilt

• ... wilderness

• ... timeless

• ... relaxing ‘breathing space’

• ...escape

• ...explore

• ...exhilarating

Discover/ explore

Wilderness

Contemplation

- escape

Timeless villages

Exhilarating

Relaxing

Forthcoming phases

• Exploring how different activity groups perceive and experience the National Park

– conservation

– arts and crafts

– outdoor activities

– heritage

– underrepresented groups

• Using discussion groups and participant observation

Methodology

• Discussion groups (4-8 participants with moderator):

– drawing out group’s narratives of engagement with Exmoor

– how do group narratives and perceptions of Exmoor intersect with narratives in promotional materials and mass media?

– use of images as stimulus for discussion about Exmoor, countryside and landscape

• Participant observation (researcher participation and observation in tourist activities):

– to access groups that only exist during an activity e.g. walkers at a walking festival

– how do tourist narratives shape engagement with the National Park?

Outcomes

• A better understanding of how visitors and potential visitors perceive and narrate Exmoor National Park

• Produce guidance for Exmoor tourism industry about using images and narratives in marketing to broaden visitor audience

• Qualitative understanding of visitor experience will inform Exmoor

National Park Authority's marketing strategy and packaging of Exmoor

© Adam Burton © ETP 2011

Thank you – any questions?

• Research presented here was conducted during an ESRC Studentship under its Capacity Building Clusters Award (RES-187-24-0002) in partnership with Exmoor National Park Authority.

• For more information about this project and the work of the Centre for

Sport, Leisure and Tourism research, see www.ex.ac.uk/slt .

• Tim Wilkinson, tjw208@exeter.ac.uk.

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