CALIFORNIA STATE UNIVERSITY, NORTHRIDGE THE UTILITY OF HUMAN \\ RESOURCE ACCOUNTING TO CREDITORS A thesis submitted in partial satisfaction of the requirements for the degree of' }laster of Science in Business Administration by Shirley L. Radant June, 1979 The Thesis of Shirley L. Radant is approved: Dhia fi. fiHashilli, Ph.D. DOnald L. Anderson, Ph.D. California State University, Northridge ii CONTENTS Page ABSTRACT • • • • • • • • • • • • • • • • • • • • • • • • • • • • • T CHAPTER. I. INTRODUCTION • • • • • • • • • • • •• • • • • • n. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 14 Definition of Human Resources a3 Assets • • • • • • • • .1.4 BASIC ISSUES • Behavioral Effects on Workers Measurement- of " . . . .. . . . • • ••• • 17 Resources • • • • • • • • • • • • • • 21 Human Non-Monetary Measurement • • • • • • f' • • • • • • • • • 22 • • • • • • • • • • • • • • 25 Monetary Measurement: Cost Monetary Measurement: Value • • • • • • •• • • • • • • 29 Monetary Measurement: Expected Realizable Value " •• .. 33 A Stochastic Valuation Model • • • • • • • • • • • • • 8'*~ III. 1 •••••••••••••••••••••••• • 37 • 51 • • • • .. 53 UTILITY OF HUMAN RESOURCE ACCOUNTING ., • • • • Prerequisites for Implementing Human Reaource Accounting • 53 Benefits of Human Limitations of Resource Accounting Human • • • • • Resource Accounting • • • • • 0 • • • 55 • • • <e • 60 • • • • • • • • •• 63 • • • • • • • • • • • • • • • • • • • • • 64 • • • • • • • • • • • • • • • • • • • .. 64 • • • • • • • • • • • • • • • IV. iMPIRICAL RESEARCH Introduction • • Methodology . • • • • • • • • • • • • • • • • • • • • • • • 66 Results of the Survey • • • • • • • • • • • • • • • • iii •• 69 CHAPTER Page An~.lysis Statistical . . . . . . . . . . . . . . . . . . . . . . . . . 73 ~~ V• • • • • • • • • • • • • • • • • CONCLUSIONS APPENDIX ~ • BIBLIOGRAPHY • • • • • • • • • • • • • • • • • • • 71 . . . . .. . • • 15 • • • • • • • • • • • • • • • • • • • • • • 79 • • • • • • • • • • • • • • • • • • ••• • • • • • • 90 0 • • • • iv .ABSTRACT THE UTILITY OF HUMAN RESOURCE ACCOUNTDIG TO CREDITORS by Shirley L. Radant Master of Science in Business Administration Human resource accounting is the process of identifying and measuring data about human resources and communicating this information to interested parties--internal users (managers) of financial state- - ments and external users (investors and creditors). A number of controversial issues are inherent to the concept of measuring the value of workers and communicating these measurements on financial statements. Basic problems focus on the definition of human resources as assets, the effect of measurement ori workers, and the implementation cf a measurement system. The stochastic valuation model suggested in this thesis offers an economic valuation which could be utilized to evaluate the development and conservation of human resources. T The major benefits to be gained from human resource accounting center on more accurate decision making by all users of the financial statements. Although at this time the cost/benefit ratio may reflect a negative balance, this empirical study reveals that the inclusion of hmnan resource measurements on the financial statements can affect the decision making process of creditors. If all other factors are equal, favorable human resource data may result in a decision for the firm with increasing investments in its people. vi CHAPTER I INTRODUCTION The theory of human resource accounting was first developed in 1964 by Roger H. Hermanson, but it has not been accepted as a standard element of published financial statements. It suggests that workers are as much a resource to an entity as are physical and financial assets. Although a number of firms have adopted a measurement basis and have included valuations for the human element as an integral part of their statements, or have expressed human resource valuations in separate statements, the practice is by no means commonplace nor spread. The reasons are varied but perhaps th~ w~de most important springs from conceptual problems related to measurement valuation and verifiability. Furthermore some finns do not have a strong appreciation for the utility, or relevance, of the data. If both internal and external users of financial statements were convinced of the need for, and the practical benefits from, human resource accounting, it would not be long before standard measurement procedures would be promulgated by governing bodies. At the present time, the cost involved and the primitive state of the art in conceptualizing the utility from human resource data have combined to create a vacuum in the implementation et human resource accounting systems. Before examining some empirical research directed to measure utility to creditors, a review of the definition and objectives of accounting and an attempt to evaluate the problems inherent to the 1 inclusion of human resource valuations on the financial statements will be helpful. Accounting was defined in 1953 by the American Ins·tiitute of Certified Public Accountants in Accounting Terminology Bulletin No. 1 (page 9) as "the art of recording, classifying, and summarizing in a significant manner, and in terms of money, transactions and events which are, in part at least, of a financial character, and interpreting the results thereof.n 1 In 1964, Richard Mattessich defined accounting as •a discipline concerned with the quantitative description and projection of the income circulation and of wealth aggregates b,y means of a method based on the following set of assumptions: • • • monetary val.uation; time; structure (accounting as a closed system); duality (double-entry); aggregation (algebraic operations); economic objects (scarce resources); inequity of monetary claims (stability of the measuring unit); economic agents (human actors); entities (social institutions); economic transactions (movements of values); valuation (operational rules for measuring movements of values); realization (opera-tional rules for measuring income); classification (operational rules for analyzing movements of values); data input (operating rules tor bookkeeping); duration (operating rules for relati-~ entities to / time); extension (operating rules for 1 consolidatL~g entity accounts); Maurice Moonitz, The Basic Postulates of Accounting, Accounting Research study, No. l (New York: American Institute of Certified Public Accountants, 1961), P• 23. 3 materiality (operating rules for identifYing data); and allocation (operating rules for imputing values to parts of entities).n 2 The Accounting Principles Board issued Statement No. 1970, October, activity. in which paragraph 4 in 40 defines accounting as a service "Its fUnction is to provide quantitative information, primarily financial in nature, about economic entities that is in- tended to be useful in making economic decisions-in making reasoned choices among alternative courses of action. Accounting includes several branches 1 for example, financial accounting, managerial accounting, and governmental accounting. n3 Most simply states that "accounting is the solution of problems using accounts; the definition directs us to the types of . . problem amenable to this form of solution and to the methodology used by accountants."4 Sterling adopts an economic approach suggesting economic concepts of asset valuation and income measurement be available • .5 In addition to these definitions, various approaches have been advanced for developing accounting theory. 2 Kermeth s. The deductive method · Most, Accounting Theo:rz (Columbus: Grid, Inc., 1977), PP• 52-53. . )Financial Accounting Standards Board, Financial Account~ Standards (Stamford: Financial Accounting Standards Board, 1975~ P• 447. ~ost, Accounting 5Ibid., P• 53. Theory, p. 2. h begins with objectives and postulates from which logical principles which provide the bases for practical applications are d.erived. The inductive approach draws generalized conclusions from observations and measurements. An emphasis on the concepts of justice, impartiality, truth, and fairness is the foundation of the ethical approach. The communication theory approach views accounting as an integrated system of the caromunication process involving a determination of what ~ formation should be gathered, how it should be interpreted, and the best method of communication. How accounting information is used for decision making by firms, individuals, and governments and how these people react to the data depicts the behavioral approach. The sociological avenue is broader than the behavioral approach, reporting the effects of business operations on all related groups in society whether or not they are direct users of the information. economic approach is broader still~ The macro- It is directed toward the imple- mentation of specific national economic policies, such as national economic objectives which may require accounting reports that will permit and/or encourage higher dividends and larger capital expenditures during slack economic periods and discourage inves-tments during inflationary periods. The pragmatic approach involves the selection of accounting concepts and techniques based on their utility: Do they accomplish the objectives of management or help ot,her users to meet specific objectives? All of these approaches are pervasive in the definition of accounting; they are not independent of each other. 6EJ.don s. Hendriksen, Accounting Theory (Homewood: Irwin, Inc., 1970), PP• 3-16. : 6 Richard D. Human resource accounting could be important to these approaches. But the traditional accountant asks: •Are transactions and events involving human resources of a financial character?• Should they be included in an interpretation of the results thereof? The increasing role human capital make exer~s on ~e gross national product these relevant questions. In 1960, compensation of ~ployees, including private and government wages and salaries and supplements to wages and sS.:aries equaled 58% of the gross national product. In 1977, it was 61%.7 Compensation of employees accounted for more than 76% of total 8 national income in 1977. Investment in human resources rather than in physical means of production, generates a distinct form of capital. Investments in people are becoming of central importance to the econo~ and to society in general. Much of the increase in United States productivity is the direct result of formal education and on-the-job training which pro- . duces an improved Labor is expected to become a main source of future productivity gains in the u. s. economy. 9 Consetechnology~ quently the business community is making increasing investments in people, with the economic worth of h'wnan beings to the production of 7The World Almanac and Book of Facts 1979 (New York: Newspaper Enterprise Association, Inc., 1978,, P• 97. 8Ibid. 9Edward H. Caplan and Stephen Landekich, Human Resource Accounting: Past, Present, and Future (New York: National lssociation of Accountants, l97h), P• 11. 6 10 goods and services constituting a significant value to most mltities. However, productivity is inextricably related to all factors of production~ Human assets represent an extension of traditional accounting measurements, and this relationship between productivity and changes in the value of a firm 1 s human resources points to the utility of these additional data. The inclusion of human capital in calculations of economic growth will show that the stock of human capital has been rising proportiol'l..ately faster than the stock of pr~ducer goods. 11 A prime objective of financial accounting is the presentation of t:imely data which enable users of financial statements to make their o-wn predictions rega.rdiDg the continuity and profitability of a firm. Completeness of information which is relevant, understandable, verifiable, timely, and comparable over time is important. Conservatism is a powerfUl constraint on the dissemination of accounting infonnation, frequently inhibiting the presentation of reliable and relevant data. It is one method of treating uncertainty in valuations and income tending to control rm.y overstatement of profit and offset any over-optimism of owners and managers. However, the objective of financial information should be to provide enough data £or users to make their o'Wll valid decisions in terms o£ the risks involved. 10R. Lee Brummet, "Accounting £or Human Resources," ~ Journal of Accountancz, Vol. 130 (December 1970), p. 62. 11caplan and Landekich, Human Resource Accounting, P• 15. 7 The Accounting Principles Board Statement No. 4 ranked relevance as the primary qualitative objective of financial accounting inasmuch as information not related to decision making is useless. 12 Yet standard accounting practice today does not include the very relevant human resources, even though they represent a materially significan,t segment, especially in people-intensive industries. A partial explanation for this deficiency lies in the lack of understandability on the part of users • Human resources have been de£ined as "the energies, skills, talent and knowledge of people which are, or lllhich potentially can, or should be, applied to the production of goods or the rendering of useful servicesn.1 3 Human resource accounting is defined by the American Accounting Association Committee on Human Resources as "the process of identifying and measuring data about huw~ resources and communicating this information to interested parties.nlh Heman resource accounting, when correlated wi4h the definition and objectives of financial accounting, will facilitate understanding of the :importance of the worker in the minds of the users. The American Accounting Association in A Statement of Basic !ccounting Theo!l enumerated four accounting objectives: 15 l2wa1ter Be Meigs, et al., Intermediate Accounting~ 3d edo, McGraw-Hill Book Company, 1974), Po 10. (New York: l3Caplan and Landekich, Human Resource Accormting~ p. 18. ~id~, p. 2. l5American Accounting Association, A Statement of Basic Accounting TheoiX {Sarasota: American Accounting Association, 1966), P• 4. a 1. !Qe first use for accounting information is to make decisions concerning the use of limited resources, including the identification of crucial decision areas and determination of objectives and goals. Human resources play a part in many crucial decision areas because they represent a significant component of the entity. In- elusion of a measurement of their worth on the financial statements vill provide increased comparability over time and completeness of data for the decision~aking process. Ratio analysis {rate of return on investment, etc.) will be more accurate and distortions on the .financial statements due to mismatching hnman asset expenditures with human asset generated revenues will be elimj nated. The inclusion of hwnan resources should enable creditors to more accurately determine future financial position and debt paying capability. Less than optimal decision making may oeeur when human resources are not considered, because the long ter.m effects of decisions involving workers are inadequately regarded. For example, some managerial decisions may cause changes in attitudes and loyalty; they may cause inadequate and inaccurate dissemination of information; and they may cause job dissatisfaction.16 The result is a liquidation of human assets, a limited resource, of which management may be totally unaware. 16Eric Flamholtz, "A Model for Human Resource Valuation: Stochastic Process with Service Rewards, 11 The Accounting Review, Vol. 46 (April, 1971), P• 254. A 9 2. A second objective of accounting data is to effectively direct and control an organization's human and material resources. Increased awareness by managerial personnel due to a measurement for human resources should produce a substantial improvement in direction and control. In fact, Likert reasoned that changes in be- havioral variables would only come to management's attention if they were presented in the monetary quantification terms with which managers were accusto.med.17 Therefore, the quantification of data as a means of directing and controlling an organization's human resources was suggested to maximize managerial effectiveness • .3. A third goal of financial accounting is to maintain and report on the custodianship of resources. Some businessmen have assumed that people are an important resource of any organization and that without them an accounting entity would be non-existent as would be the need for financial statements. 1'hough your balance sheet 1 s a model of what balance sheets should be, T,yped and ruled with great precision in a type that all can see; Though the grouping of the assets is commendable and clear, And the details which are given more than usually appear; '!'hough investments have been valued at the sale price of the day, And the auditor's certificate shows everything O.K., l7Jerry Dermer and Jacob P. Siegel, "The Role of Behavioral Measures in Accormting for Human Resources, n The Accormting Review, Vol. 49 (January, 1974), P• 90. 1e One asset is omitted-a.nd its worth I want to lmow, The asset is the value of the men who run the show • 18 Sir Matthew Webster Jenkinson It is difficult to maintain and report on the custodianship of the human assets. Yet, to hide one's face in the sand because of dif:ficulty lacks creativity and responsibility. How can human resource maintenance be evaluated, apart from some method of reporting"l primary objective of human resource accounting is A to develop the capability for measurement and reporting which reflects organizational performance over time, and to develop the means for utilizing these data to improve over-all corporate effectiveness. 19 4. Lastly, accounting information should facilitate social functions and controls. foday's equaJ.-opportunity directives by the federal government in the form of affirmative action programs combined with the social responsibility of the business community to develop the fthard-core unemployed" as well as females and other underdeveloped human resources provide incentives to develop human resource accounting as a means of facilitating social functionso Addition~ the Internal Revenue Service has introduced tax incentives designed to encourage corporations in the area of increasing the value of the under employed such 18Eric Flamholtz, ~ Resource Accounting (Belmont: Dickenson Publishing Company, Inc., 1974), P• 17 • l9Dermer and Siegel, "The Role of Behavioral Measures in Accounting .for Human Resources, 11 P• 89 • ll as New Jobs Credit, \fiN Credit, and Ta.rgetsd Jobs Tax Credit. A concern with the quaJ.i ty of .life permeat.es much of society today and human resource accounting could be an important element in the area of employee development and satisfaction. Patterns of organization and managerial leadership styles represent attitudes toward people, their motivations, and behavior. Some sociBJ. scientists believe that increased long range productivity results when organizational goals and employee goals complement each other. Thus managers should be aware that one of their prime tasks is the development of people. Human resource accounting provides verifiability to all users of the financial statements of the extent to which this goal is being accomplished. However, i f management does not accept the responsibility to cultivate and ·maximize human ·potential human resource accounting may be irrelevant for its users. 20 In 1972 Marrow observed that "what most execntives seem to miss is that business can best begin discharging its social responsibility by humanizing its management practices.n 21 This can be accomplished when human resource accounting focuses management's attention on the significance of their employees and provides data useful for measuring, evaluating, and improving the human condition of the organization• .Apart from the lack of understandability, several basic issues emerge when an attempt is made to include human resources on financial 20 Caplan and Landekich, Human Resource Accon-~tin~, PP• 21 lb"d ~ ., P• 19 • 34-35. 12 statements. An immediate problem appears from the definition of an asset as promulgated by Sprouse and Moonitz in Accounti.Ag Research Study No. l= fiAssets represent expected future economic benefits, rights to which have been acquired by the enterprise as a result o:f some current or past transaction.n 22 Do hwnan resources represent expected future economic benefits in an accounting sense? Does a business entity acquire 0 rightstr to employee services? Ylliat is the rationale for capitalizing costs associated with the human organization? Another problem arises :from the behavioral effects on workers as a result of being measured or "valuetr quantified. The possibility · exists that the very collection and publication of such information produces behavioral changes in attitude, motivation, production levels, etc. The most imposing problem, however, deals with the theory of measurement and the actual quantification of human resources. Are nonmonetar,y rankings adequate? If not, should some :form of cost be reported or should an economic concept of value, as suggested by the definition of an asset, be calculated? How should human resources be amortized? The benefits of including a measurement for people on the .financial statements is discussed, as well as the l:ilni tations o:f so 22Robert R. Sprouse and Maurice Moonitz, A Tentative Set of Broad Accounting Principles for Business Enterprises; Accounting. Research Study, No. 3 (New York: American Institute of Certified PUblic Accountants, 1962), p. 20. 13 doing. The hypothesis promulgated is that the inclusion of a valuation for human resources does aftect the decisions of creditors, and an empirical study of this issue is made. ]'inaJ Jy1 conclusions are drawn .trom the study regarding the utility of human resource accounting. CHAPTER ll BASIC ISSUES Definition Qf Human Resources as Assets If human resources are to be included on the financial state- ments, they will be valued 'Wi. th the assets, as an asset. Therefore the question immediately arises, are people assets in the traditional accounting sense? One of the first definitions of an asset was set forth by Canning in 1929 in his book, The Economics of Accountancy. "An asset is ro:ry future service in money or any .future service con- vertible into money (except those services arising from contracts ·the two sides of which are proportionately unperformed) the beneficial interest in which is legally or equitably secured to some person or set of persons. Such a service is an asset of persons to wham it runs • a ~ to that person or set 1 The Committee on Terminology of the America.."l. Institute of Accountants defined an asset in 1953 in Accounting Terminolo~ Bulletin No. 1 as "Something represented by a debit balance that is or would be properly carried forward upon a closing of books of account according to the rules or principles of accounting (provided such debit balance is not in effect a negative balance applicable to a liability), on the basis that it represents either a property right or value acquired, or an expenditure made which has created a property ~endriksen, Accounting Theo:ry~ p. 252. right or is properly applicable to the future. Thus, plant, accounts receivable, inventory, and a deferred charge are all assets in balance sheet classification.u 2 In 1957 the Committee on Concepts and Standards of the American Accounting Association stated that "assets are economic resources devoted to business purposes within a specific accounting entity; they are aggregates of service potentials available for or beneficial to, expected operations.a3 •Assets represent expected future economic benefits, rights to which have been acquired by the enterprise as a result of some current or past transactiontt, according to Sprouse and Moonitz. 4 Four basic characteristics of assets evolve from these definitions. The first is that assets entail specific rights to :tuture economic benefits. Second, these rights belong exclusively to a specific firm or individual. Third, according to the early definition, these rights must be legally enforceable. Fourth, assets mnst possess a basis for valuation; that is, they must be measurable. Do human resources meet these criteria for assets? Employees do represent future positive economic benefits to their employersc Haman resources benefit a business entity in much the same ma.rmer as do financial and physical resources~ 'When a finn purchases a conven- tional asset, it anticipates that the asset will generate value of 2 Ibid. 3Ibid., p. 253. 4Sprouse and Moonitz, A Tentative Set of Broad Accounting p. 20. Principles~ I 16 econondc benefit in excess of its cost. The same is true of a human resource; it contr:tbutes to the future productivity of the enterprise. Do these rights belong exclusively to a specific finn. or individual? In an operational. sense, the services generated by people d~~ the hours of their employment do belong exclusively to their employer. Hendricksen and others, however, also believe that there must be a legally enforceable claim to these rights or services. In i'act Hendricksen states that "services that can be wi thdra'Wll at will by some other firm or individual or by the government without compensation, should not be included as assetsn.S Patton and Chambers agree in believing that people are not assets. However, not everyone agrees with this concept of a legally enforceable claim to the rights or services of assets. Same interpret 0 the right to receive benefits 0 as an operational right, or a right to control, such as long ter.m leases 'Ullder sale and lease back agreements. •sUbstance" over 0 for.m 0 • The question hinges on With the exception of specific educational or athletic contracts, employers do not have a legal right to receive economic benefits from employees over a specific time period. are not owned property as they were in the days of slavery. People However, the ttsubsta.nce" of a satisfactory employer-employee relationship wouJ.d dictate a continuing process in which the employee increases his economic worth at the same time the employer increases his economic benefit from the human resource. >Hendriksen, Accounting Theory~ P• 253. 17 Conventioruil accounting recognizes a similar situation when ~he legal title of a property subject to a chattel mortgage is held by the mortgagor although the economic benefits are flowing to the mortgagee. The economic reality of the situation prevails, for the property is recorded as an asset on the books of the mortgagee without benefit of legal mmership. legal, concept of 0 righta 6 Thus 1 i f an operational, rather than a is employed, human resources meet this criteria. A fourth eharacteristic is that assets are measurable. The valuation of assets introduces some complex problems, not only for human· resources, but for all assets. be discussed later. The problem of measurement will However, suffice it herewith to say that re- searchers have designed various systems to measure the costs and benefits of human resources, both as individuals and as groups • To date no standardizations have been adopted, but the problem of measurement of human resources could be resolved, at least as well as it has been for other assets, if the utility of the information was imperative to userso Behavioral Effects on Workers The expectancy theory of motivation may well become operative when employees are aware of a valuation basis for their serviceso Patterns of behavior are determined by the needs a person brings into a job situation (internal to the personality) as well as by the 6caplan and Landekich, Human Resource Accounting, P• 4. 18 characteristics of the external environment, including opportunities to satisfy his needs. Ex:pectancy theory states that at the same tlln.e, people are both emotional, seeking satisfaction of their needs, and reasonable, determining what alternative actions will satisfY those needs. 7 We try to predict results of our alternative actions. "If I do this, it rdll lead to that result." According to this theory, we are motivated by the expectations of the results of our actio~~. It can be a powerful way of understanding and controlling individual behavior. This theory may come into play when hmnan resource accounting is operational. Either positive or negative results may be produced i f an individual fu.lfills his needs by responding to inaccurate expectations of himself or another. Thus, a person may either over- achieve or underachieve because he has been so labeled by a manager and now "expects" that result from his actions. To counteract negative effects from individual valuation procedures, group valuation measurements may be used. These are preferable to individual secret measurements which foster a lack of openness and trust within the organization. Valuations of individuals may have a negative effect on organizational climate and individual attitudes i f they are used to exercise autocratic control and to manipulate employee behavior. 7David R~ Hampton, Charles E. Summer, and Ross A. Webber, Or anizational Behavior and the Practice of Man ement (Palo Alto: Scott, Fbres.man and Company, 197 , PP• 22-2 • To 19 avoid resentment, an individual's salary and his resource value will need to artioul,ate and his valuation will be related to that of other members of his organization. However, care must be taken to avoid a circular process which could continue inequities between value and salary stemming from the relationship between salary and hllli18Jl resource _,, .8 Vet.J.Ue• Other negative effects on workers may result from measurement procedures when an employee realizes his worth to the firm is below that of his co-workers. If his productivity contribution is below par, he 'Will be forced to face the reality of his tenuous position. This will encourage him to either bring his level of protluction up to normal standards or seek emplo]Illent elsewhere. If there is no action on the part of the worker, his supervisor will.be made aware of a situation detrimental to the firm and can initiate remedial action. The behavioral effects on people being measured by human resource accounting systems have led to conflicting views~ For example, Likert states "All employees fear measurement devices used for policying purposes. to favor themselves. Therefore they are motivated to distort data Widespread distortion for protection at every hierarchical level has been demonstrated in many studies (Argyris, 1953; Argyris, 1959; Roethlisberger and Dickson, 1939; 1955.)" 9 w. F. Whyte, 8Caplan and Landekich, Human Resource Accounting, P• 124. 9Rensis Likert, New Patterns of Management (New York: Hill Book Company, 1961), P• 208. McGraw- l' 20 However, when the purpose of human resource accounting becomes self-guidance rather than policying, the motivation to distort is removed. arn this situation, people recognize that they need accurate information. protect them. Any distortion now is likely to hurt them rather than Under these conditions, the motivation is to strive for accurate measurements. Moreover new kinds of measurements and better methods of obtaining them are .much more likely to be suggested, wel10 comed, and used, rather than feared and resisted.n "As the members of an organization acquire experience in the use of this new kind of measurement and learn how to interpret and apply it, we find that they want to get it regularly and they want to have more variables measured. Their experience in using the new measurements gives them insights into what can be measured and how this new information can help them to do their jobs more effectively.n 11 Marvin Weiss supports this same Tiew when he suggests that a human resource accounting system would probably be accompanied by improvements in internal reporting and leadership methods that would improve, rather than dampen, morale. 12 These findings emphasize the fact that great care must be exercised in gathering and measuring human resource data. purpose needs to be emphasized. A positive Studies have shown that people respond in a more confident manner when measured against standards than when compared with one another. Human resource accounting can set standards 10 Ibid., P• 209. 11 Ibid., p. 221. 12Marvin Weiss, "Human Resource Accounting--A Neglected Area,• The CPA Journal, Vol. 42.(September, 1972), P• 739. 21 against which workers can measure themselves and thereby receive their own feedback on performance. Improved understandability of human resource accounting and its purpose is necessary if it is to become a usei"ul tool. Measurement of Human Resources The purpose of measurement is to make data more informative by comparison and precision. Measurement detects differences, and units of measurement allow a general comparison of objectso The use of numbers permits a higher degree of precision than verbal classifications. Since measurements take place under different conditions, it is important to describe the general conditions surrourAting measurement. Lord Kelvin, a celebrated physicist, once said, "When you can measure what you are speaking about and express it in numbers, you know something about it, but when you cannot measure it, your knowledge is of a meager and unsatisfactory kind.n1 3 The way i terns are measured connotes value to them. The word "valuen comes from the French work "valoirn meaning "to be wortha. Thus, the term "value" involves respect and esteem and an appreciation of intrinsic merit or worth. In accounting, 0 value" is the represen- tation of anything of worth in terms of a quantity represented by a symbol or a figure. Monetary valuation attaches a dollar symbol or figure whereas non-monetary valuation involves a ranking or a comparison to represent the worth of an item in relationship to other items.14 11Most, Accounting Theo£L, P• 151. ~id., P• 142. 22 Valuation symbols arise when one is forced to sacrifice one good in order to obtain or maintain another good. tinuous activity with a forward looking attribute. Thus it is a conAll valuations contain a subjec,ive element based on present choice and measured by comparison with the next best alternative. Thus value judgments frequently change over time and with diffe~g circumstances.15 Because of this a creditor needs to determine how the passage of time will affect asset valuation and measurement of income. He also needs to lalow the value, or worth, of the hmnan resources, in relation to other resources, of a potential borrower, and if the investment in htnnan resources is increasing or decreasing over time. pen-Monetary Measurement Non-monetary measurement uses ratings and rankings, appraisals by management, psychometric tests, capability inventories, and attitude questionnaires and surveys to deter.mine the usefulness or utility of human resources. Same have suggested that workers should be measured only in terms of non-monetary symbols. Variables which determine a person's worth to the organization must be identified and interrelated through rankings and comparisons • Although non-monetary techniques are highly subjective and do not provide precision, they are the starting place for developing a human resource accounting system and they are useful for predictive purposes and as a surrogate 23 for monetary measures. rsnldngs 16 ) or paired Thus, ratings (simple or alternative co~parisons (eaeh person is compared with every other person) can be employed for capability inventories, performance evaluations, assessments of potential, and attitude · measurements •1 7 Non-monetary systems can measure management functions and the effectiveness of each management position and f'wlction, as well as trends in managerial strengths and weaknesses. 18 Among the non-monetary measurement systems which have been developed, perhaps the most complete is that proposed by Rensis Likert and Bowers, in which they postulated measurements of performance for indiYiduaJ.s and groups based on causal, intervening, and end-result variables. 19 Causal variables include managerial behavior, styles of leadership, and organizational structure. Managerial behavior was described in tenns of support (behavior that enhances someone else's feelings of personal worth and importance), team building (behavior that encourages members of the group to develop JIIUtually satisfying relationships), goal emphasis (behavior that stimulates enthusiasm for meeting group goals or achieving excellent performance) and work facilitation (behavior that helps achieve goal attainment by such 16 Alternative rankings list the person with highest value, then the one with lowest value; then second highest value, second lowest value, and so on. l7Flamholtz, Human Resource Accountin~, P• 152. 18 H. c. Eggers, nThe E"laluation of Human Assets," Management Accounting, Vol. 53 (November, 1971), p. 29. l9Brummet, UAccounting for Human Resources,n P• 65. 24 activities as scheduling, co-ordinating, planning, and by providing 20 resources such as tools, materials, and teChnical knowledge). Organizational structure refers to the relationships between levels of leadership and the amount of control exerted by management. An organization may be formally, or highly structured, with a great deal of control exercised; or loosely, or informally structured, with minimum control. Non~netary measurements have also been developed for the intervening variables which include work group process (planning, group cohesiveness, co-ordinating, decision-making techniques, problem solving, and information sharing); peer leadership behav~or (by sub- ordinates toward subordinates); organizational climate (the social and psychological climate which people perceive about an organization); motivation as it relates to satisfactions (salary, advancement opportunities, supervisor, peer group, company); and the relationships between these variables~ 21 Causal and intervening variables combine to produce end-result variables, or the total productive efficiency of the entity which includes earnings, market share, return on investment, etc. Non~onetary measurements, analysis of the data obtained therefrom, and the interpretation of that data are complex procedures and should be undertaken only with the help of professional social scientists with much experience and training in this area. 20 F.lamholtz, Human Resource Accounting, P• 129. 2 lrbid., P• 130. Not infrequentl.Y companies draw incorrect conclusions and concentrate on variables which may have little importance or meaning. Sometimes efforts to improve a situation may actually affect motivation adversely as a result of error in measurement analysis. 22 An enterprise's success is influenced by technological, economic, and human factors. Likert believed that satisfaction determined performance, but Siegel and Bowen held the reverse, that perfo:rmance determined satisfaction. 23 . Contradictory results have been produced by social scientists .as to what extP..nt behavioral conditions determine profitability. If it were known that hmnan resources were of primary importance at all times, and under every condition, human resource accounting would be Monet::;g Measurement: a~ accomnli. Cost The exchange value, or purchasing power, of resources can be measured by means of cost. 11 Cost is an exchange price, a forgoing, a 2 sacrifice to secure benefiton 4 A past exchange price (historical or acquisition cost) is the measurement used to record most assets on the financial statements (land, buildings, equipment, etc.). However, current exchange price may also be used on financial statements. Investments in marketable securities 'Which will be converted into cash by resale rather than by redemption at maturity 22 Likert, New Patterns of l-1an~ement, P• 196. 2 3nermer and Siegel, "The Role of Behavioral Measures in Accounting for Human Resources, 11 p. 91. 2 4sprouse and Moonitz, A Tentative Set of Broad Accounting Principles, P• 25. 26 may be vaJ.ued on the statements at a current exchange price. 25 Current value may be employed for recording inventories at lower of eost or market. If one resource is exchanged for another resource (not money), the recorded valuation of the new resource is the fair market value of the resource given up, a current exchange price. A future exchange price (anticipated selling price) may be applied to inventories when net realizable value (selling price less cost to complete and sell) is lower than cost, frequently employed for damaged or obsolete goods. Although most users of the financial state- ments think of asset valuation in terms of historical cost, these other methods of measurement are acceptable under certain conditions. Furthermore, a potential liability, of uncerttin amount, is recognized at the highest estimate in a range of possible values, under the influence of the doctrine of conservatism. Depreciation expense and bad debt expense are subjective appraisals, not historic costs. Then too some costs are expensed rather than capitalized even though they benefit future periods. Examples are expenditures for advertising to create goodwill, research and development costs, and the expenditures for acquiring and developing human resources. Economic value is the present or discounted value of future economic benefits. Creditors are specifically interested in the future of a firm and in its ability to repay the loan. Thus they 27 would be more interested in an economic valuation system than in an accounting cost measurement. However, historical cost for h'Ol!lan resoul'ces is easier to develop and it is consistent with conventional accounting practice. It includes the costs of recruiting, t~ring, training, sub-standard performance during training, and concomitant opportunity costs of trainers. Historical cost includes health services provided by the employer as well as for.mal educational expenditures and other employee benefits with future advantage to the enterprise. A method for amortization of this investment would be developed, based on expected\ length of employment and useful life of the skills provided by the employer. Write-offs for abrupt skill obsolescence, unexpected termination, and health deterioration would need to be available. 26 Historical cost is readily understood by users of financial statements and the accumulation of cost data is less threatening psychologically to an employee than is an economic valuation measurement. But past costs are not necessarily relevant to decisions about the present and future. Also, a distinction needs to be made between which costs are to be capitalized and which are to be expensed. An awareness of the fact that the unamortized balance in an employee • s account is not a valid measure of his future potential to the firm would need to be established. Although historical cost measurements would be easiest to generate, and would be objective and verifiable, conceptually, other 26Brummet, "Accounting for Human Resources," p. 64. ' 28 cost measurements would be preferable because tb.ey better reflect economic value. Chambers has stated that current cost is the market's estimate 2 of economic value. 7 Therefore, some believe that replacement cost is a surrogate of economic value. Replacement cost, or current cost, depicts the cost that would have to be incurred in order to replace an individual with someone else possessing the sr;;:ue capabilities and level of technical proficiency and familiarity 7:rith the firm and its operations. Replacement cost reflects changed p~ice levels, changed market conditions, and changed investment requir ',::'l.ents for past training and experience. 28 It is relevant to th~ creditor and presumably standards of objectivity and verifiability could be developed, but replacement cost is difficult to rietermine and, standards would be liable to subjectivity. An ind.ividual t s loyalties and over-all expertise may not be accurately assessed. A group measurement may be more valid than individual val:t:tations. Managers have estimated total replacement cost of human resources to be three to five times the annual payroll of the firm, or anywhere from fifteen to thirty times annual earnings. 29 A future-oriented measurement technique, value, has been developed by Eric Flamholtz)0 2 realizable l'li could best be 7FJ.muholtz, Human Resource Accounting, :p,. 173. 28 2 ~~ected Brummet, "Accounting for Human Resources," P• 9caplan and Landekich, 65. ~Resource Acco~ting, p. 74. 30Flamholtz, Human Resource Accounting, PP• 114-127. 29 adapted where expected future services of an individual could be directly related to his contribution to firm income, such as in an accounting concern or other people-intensive organization where hourly charge rates have been established. Monetary Measurement: IIfisher Value has defined value as present value; that is, the sum of a series of expected cash flow discounted by the time value of money• u31 This definition requires lmowledge of total future net cash receipts, the periods of time with which they are associated, and a discount or interest rate~ A normative economic valuation model for human resources would include a monetary representation o! expected future services (the amount of cash receipts expected to be generated by the individual or group); the expected service life or valuation period {dependent on life expectancy, physical and emotional health, organizational retirement policies, and interorganizational mobility); and the discount or interest factor applicable to the time frame. 32 Economic value, or present worth of future benefits, is the best measurement, theoretically, of human resources and the one which creditors would prefer since it evaluates potential cash flow generated by hmnan resources. However, this valuation is difficult to verifY because it involves a projection of the value of future services, an estimate of the amount of future services, and the ·application of a subjective discount or lllterest rate. 31.lost, Accounting Theory, p. 32 144. Flamholtz, "A Model for Human Resource Valuation," P• 259. 30 Nevertheless, several models of human resource measurement using economic valuation have been developed. Human resource valuation may be either individual or organiza.tional~ It is hypothesized that individual values can be aggregated to determine group valuation. However that process does not allow for synergism (co-operative action such that the total effect is greater than the sum of individual effects assessed independe..'ltly) or the dynamic aspects of organizational phenomena. An individual 1 s worth is his perceived ahili ty to render future economic utility, benefits, or services.33 The individual, the group, and the organization, each, has a value • .34 .Although theoretically individual values can be summed to obtain group worth, which in turn can be aggregated to determine orga~zational value, the organizational value of human resources can also be determined using other methods. Modes of valuation for profit center groups include the economic value approach and the unpurchased goodwill method. economic value approach forecasts and discounts expected organizational earningso The fu~are An allocation of this discounted future income is then made between human resources and other resources. 33Eric Flamh.oltz, 11 Towa.rd a Theory of Human Resource Value in Formal Organizations," The Accounting Review, Vol. 47 (October, 1972) P• 667. . . 3hv.J.amholtz, Human Resource Accountin~, p. 114. Human asset value can then be allocated between groups and also between individuals if desired. J5 Unpurchased goodwill may be utilized to determine the value of human assets. The ratio of net income to total assets for &~ entity is compared with the same ratio .for the industry, and the difference is applied to the total assets o.f the entity• This excess (or detriment) is then capitalized at the industry ratio of income to assets to determine unpurchased goodwill which amount some believe represents the efficiency of the organization~ hUDUL~ asset component o.f the This measurement, however, is an understatement of the total valuation o.f human resources since it only measures differences between an individual firm and industry averages • However 1 it is objective and compatible with current accounting practice.36 Purchased goodwill may not be utilized in the same manner. If it were, there would be a duplication o.f charges: (1) the write- off of various costs incurred to build and maintain current goodwill, and (2) the periodic amortization of purchased goodwill. Expense-center groups can be valued through capitalization of compensation, replacement cost valuation, or group historical cost valuation. The adjusted present value technique utilizes a forecast of annual salary payments for five years into the future. The present value of these estimated salary payments is discounted applying a normal rate of return. 35Ibid., An "average efficiency ratio" is determined P• 179. 36·Caplan and Landekich, Human Resource Accounting, P• 79. 32 by dividing actual earnings of the firm for each of the past five years by normal industry earnings; then averaging these resuJ.ts. This aaverage efficiency ratio" is applied to the present value of future salary forecasts to obtain the present value of human resources. This amount is recorded as a debit to "Investment in Human Resources" and a credit is made to "Future Wages Payable" in the amount of the present value of forecasted salary payments, and to "Owner's Equity" for ·~e excess worth created by human ~esources.37 A criticism of using any compensation measure to determine value is that it may not bear significant relationships to the present worth of expected future services. When value and compensation become interrelated, the resuJ.t may become distorted due to the circuJ.arity of the procedure and their mutual dependence. A price-earnings multiplier method of determining human resource value was developed by Giles and Robinson in 1972~ 38 "Based on a sample of companies with similar characteristics 1 an average price-earnings multiplier is computed and then adjusted to arrive at the multiple applicable to the firm by providing for (deducting from the average multiple) the factors that assets. are~ related to human The multiple is further adjusted as needed for application to different job categories. The gross remuneration of employees and all additional expenditures related to investments in human resources 3?Ibid. 1 P• 80. 38 The price/earnings ratio is the current price of a stock divided by its earnings per share during the last year. 33 are capitalized by using the appropriate mnltipliers.u39 Monetarr Measurement: Expected Realizable Value Eric Flamholtz developed the concept of expected realizable value which is applicable to either individual or group measurement although he employed it primarily for individuals. He hypothesized that a worker's conditional value to an organization was dependent on his personal attributes and attitudes, the nature of the role he occupied in the organization, and the characteristics of the organization itself.40 He calculates an individual's conditional value to the organization by measuring technical, administrative, and interpersonal skills and activation level (the extent of the release of stored energy through metabolic activity)o The employees• cognitive . . abilities and personality traits are also factors of conditional value as is the relationship between the individual's role in the organization and his rewards from membership. Worker satisfaction is dependent on the congruence of organizational structure and management style with individual need satisfactiono The worker's role may depend not only upon his own attitudes and abilities, but also on those of his peers, or the lack of these attributes among his fellow workers. If there is congruence between individual and organizational goals {need satisfaction), productivity (performance in his present position), promotability (expected productivity in higher job 39Caplan and Landekich, Human Resource Accounti!¥}, P• 81. 40 Thid., P• 83. 34 classifications), and transferability (expected productivity elsewhere) result, thus determining the conditional value of the individual to the entity. hl Conditional ~alue is defined as the employee's present worth of potential service if he remains with the firm. Some organi- zations (such as accounting firms) are able to apply a "charge" rate to individual or group services and thus generate a fairly reliable monetary conditional value. Billing rate t:ilnes chargeable hours equals the gross contribution of the employee to the fir.m's profit. The net contribution is calculated by deducting employee salary and indirect employee costs from his gross contribution.42 Expected service life in each service state (a position in which an individual is expected to render a specified quantity of service during a specific time period) can be measured and aggregated over time to de·termine total conditional value. Conditional value must be adjusted by the probability of the individual's remaining with the organization (the complement of the turnover rate). This rate is frequently directly proportional to the degree of satisfaction experienced by the individual with regard to his role in the firm and the satisfaction of his needso According to Maslow's hierarchy of needs, man has five levels of satisfaction: physiological, safety, love, esteem, and self-actualization.43 The hl.namholtz, Human h2' . Resource Accounting, PP• 115-117. Ibid., P• 172. 43Hampton, Summer, and Webber, Organizational Behavior, P• 6o greater the congruence between individual satisfaction and organizational needs, the greater t~e Dfit" between worker and entity, result- ing in a greater monetary representation of expected future services, or amount of cash receipts expected to be generated by the individual; and an increased expected service life. Although the Flamholtz model is designed primarily for individual valuations, it can be used for group valuation with the limitations mentioned earlier. Criticism of Flamholtz' s model centers around the reliability of the data required to construct it, since probabilities must be assigned arbitrarily for each individual. Furthermore, its con- struction is costly for the benefits derived and it is subject to the criticimn of all economic valuations; namely, there is too much subjectivity involved in predicting future economic benefit and in assigning a discount factor. The Flamholtz model is a refinement and continuation of an earlier model developed by Lev and Schwartz which did not take into account the loss of organizational membership for causes other than death and retirement, nor did it include the important variables of career movements within the firm.44 As a result, that model overstates human resource value.45 4~ikki Jaggi and Hon-Shiang tau, "Toward a Model for Human Resource Valuation," The Accounting Review, Vol. 49 (April, 1974) P• 322. h5Eric G. Flamholtz, "On the Use of the Economic Concept of Human Capital in Financial Statements: A Comment, 11 The Accormting Review, Vol. 47 (January, 1972) P• 149. A model using a homogeneous group of employees within a finn as a basis for valuation and the Markovian chain technique to determine expected quantity of services was developed by Bikki Jaggi and Hon-Shian Lau. 46 Matrix operations were employed to dete~e expected economic value for groups of employees based on output goals (profits, revenues, share of market, etc.) over time. The model is rigorous and thorough, but its practicality depends upon the availability of the input data. A group valuation concept allows a more accurate prediction of the career movements of employees within a firm and their chances of leaving at any time.47 Standards useful in evaluating economic measurement models include the extent to which important and pertinent variables relating to the problem are included; its operational capabilities; and its utility to users, including its reliability. The stochastic human valuation mode148 proposed by Bikki Jaggi and Hon-Shiang Lau appear to meet all three standards. By employing group valuation techniques rather than individual valuations, smaller variw1ces should be obtained, thus increasing the usef·u.lness of the datao 46 "The Markovian assumption is that the probability of occupying a specified state is a function of the state currently occupied and is not dependent upon the states previously occupied." (Flamholtz, Human Resource Accounting, P• 156.) 47Jaggi and Lau, "Toward a Model for Human Resource Valuation," PP• 323-329. 4B"A stochastic process is a process of movement or transition of people among organizational roles. An individual generates value for an organization as he moves among organizational roles and renders services." (Flamholtz, Human Resource Accounting, P• 168.) 37 A Stochastic Human Valuation Model Having discussed a variety of possible measurement techniques which have been developed since the inception of human resource accounting, we shall now consider which valuation model would be most applicable tc the needs of creditors. Although non-monetary systems express relative measurements among human resources within a fir.m, a non-monetary system cannot adequately compare human resources with physical and/or financial assets. Therefore, although one must begin by gathering data which could be used for non-monetary purposes, any enterprise seriously interested in accounting for human factors would need to develop a monetary system of measurement. The creditor would not be interested in a non-monetary system because he would be unable to determine the present value of future benefits from human resources t.o the firm. He would be unable to compare a non-monetary measurement with valuations for other resources within the organization; and he would be unable to compare that measurement with human resource valuations of other firms. A creditor would be interested in a measurement which represents the present worth of future economic benefits to be received from the human resources. He is concerned primarily with the enterprise's continuity, which directly affects its ability to repay the loan. The creditor would especially be interested in a measurement of human assets if the borrower were a large, peopleintensive firm, since its future would depend to a large extent on the quality of its workers. The creditor would be very interested in knowing if the firm were liquidating its human resources to show profitability in order to obtain the loan, or if the finn were investing in its human assets to insure long-term productivity and profitability. The creditor would not be interested in a measurement system based upon historical cost because past costs are not necessarily relevant to decisions about the present and future. does not provide for price-level adjustments. Historical cost Furthermore, it is highly unlikely that an individual 1 s unamortized "value", as determined on the historical cost basis, would reflect a valid measure of his potential contribution to the firm, which is what the creditor wants to know. The lender would not be interested in an opportunity cost measurement (the value of an asset in an alternative use) in which a firm would carry on an internal bargaining process to determine a · monetary value for each employee. This system relates value only to that firm, not to the general market, and it does not disclose future benefit. The creditor would not be interested in a measurement system based on salary, or compensation measures, such as efficiency ratio systems or adjusted present value systems discussed earlier. These measurements do not relate present worth of expected future services adequately inasmuch as they tend to confuse value and salary, making each dependent upon the other and terminating in circularity. The creditor would not be interested in a measurement system based upon earnings--such as the unpurchased goodwill method; the 39 income method or economic value approach; or a price-earnings mliltiplier--all of which utilize earnings in the valuation process. Current price of stock, its earnings per share, and company earnings may be a reflection of market fluctuations, inflationary trends, technological advances, or other factors unrelated to the value of its human resources as they affect the success or failure of the enterprise. The creditor would no~ be interested in current cost or replacement cost of human resources, although these do reflect current market value of human assets and might be used as a surrogate for economic value inasmuch as they do reflect the market's estimate of worth at one point in time. However, replacement cost does not depict the total knowledge, expertise, or potential of individuals, nor does it reveal employee loyalties. How then should human resources be measured in the eyes of. a creditor? A loan agent would be interested in a measurement system which represents the present or discounted worth of future economic benefit to be received from the human resources of the firm as a whole. He is interested in knowing the value or worth of the human assets as they relate to the other assets within the firm and as they relate to measurements of human assets for other firms of similar size within the same industry. He is interested in knowing if the valuation is increasing, or being depleted, and to what degree human resources affect productivity and earnings and the continuity of the firm. 40 Thus only an economic valuation measurement, a determination of the present or discounted value of future benefits, would fulfill the needs of a creditor. Some economic models utilize an employee's discomi"t.ed .future expected earnings to represent the value of his services. Others do not include career movements within the firm or the possibility of exit before retirement or death. A somewhat sophisticated model has been developed by Jaggi and Lau which I believe meets the needs of creditors. I am indebted to them for the concepts and examples which follow.49 The model proposed is a group valuation rather than one based on individual measurements. Creditors are not particularly interested in the individuals 'Within an organization, at least not in the same manner which internal users of financial statements would be. Creditors are primarily concerned about a valuation for the human resources as a whole. Thus a model employing group valuation rather than individual measurement fulfills their requirements. ftQroupn in this instance refers to a homogeneous group of workers, not a division or a department. More meaningful data can be produced utilizing group measurements since they produce smaller statistical variances than individual valuations. Group calculations have been successfully employed by actuaries in the insurance industry for a long time. The reliability of predictions concerning rate of occurrences of accidents or deaths for a homogeneous group of policy 49Jaggi and Lau, "Toward a Model for Human Resource Valuation,~ PP• 32l-329o ----- "' -~-- hl holders has been well established. This same concept can be carried over to determine valuation of human resources. It can be applied to the promotability, productivity, and transferability of a homogeneous group of ~ployees. Probability of maintaining membership in the organization can also be accurately predicted. Thus this model can reliably predict career movements and turnover for the enterprise as a whole unless extraordin~~ circum- stances intervene. .And if a known set of unusual occurrences is anticipated, the model can be adjusted accordingly. The following illustrates the reliability of a homogeneous group valuation as opposed to an individual valuation. Let "x" represent the expected worth of an individual employee to a fir.m in dollars per year, and "T" his actual length of stay. Assume the probabilities of 0 T0 are: P(T ~ 1) = 0.8 P{T~ 2) = o.6 P(T~3) = 0.4 P(T!:.4) = 0.3 If the valuation period being measured is four years (and values after the fourth year are ignored) the expected value of the individual employee to the finn, undiscounted, will be E(V) = o.8x + o.6x + o.4x + o.3x = 2.1x But the actual value of that employee could vary from 0 to 4x. And the probability of realizing each of the actual values, assuming that •Tn can assume only integer values, will be P('l'=l) = P(T ~ 1) P(T=2) = P(T~ 2) P(T=3) = P(T ~ 3) P('l'=4} = P(T~ 4) - P(TZ 2) - P(T~ 3) - P(T ~ 4) - P(T~ 5) = 0.8 = 0.6 = = 0.4 0.3 - 0.6 = 0.2 0.4 = 0.2 0.3 = 0.1 o.o = 0.3 .' The standard deviation between actual value and expected value is thus: (0.2 X 2 1 ) + (0.2 X 2 . 2 2 ) + (0.1 X 3 ) + (0e3 X 42 ) - 2el2 -J6.7 - 4.41 - 1.51 Although the expected value of the employee was 2.1x, his actual realized value could va:ry from 0 to 4x. For the range of .! 50% of the expected value of 2.1x (the range from lx to Jx}, the confide~·ee of the actual value falling within this range is only 50%. level That means that using an expected valuation of 2.1x, one can only be 50% sure that the individual's actual worth realized lies between lx and 3x. But, if there are one hundred employees in the same homogeneous group, the expected value of the group will be 210x (100 employees times 2.lx} and the standard deviation of the total realized value will be: J1oo x 1.51x = 15.lx This standard deviation is only 7.2% of the expected value of 210x. · Since the actual realized human resource values for the group will be normally distributed, at a confidence level of 95% the actual human resource value for the group will not vary more than 14.1% (1.96 times 7 .2%) from the expected value of 210x. Thus it is evident that expected values for a homogeneous group are infinitely more accurate and reliable than are expected values for individuals. Using the group basis, we now develop a model using the stochastic process, which takes into consid~ration the promotability h3 and transferability of employees as well as their duration of employment and productivity. We are assuming that the probability of an individual's occupying a specific state is a function of the state currently occupied, and is not dependent upon the states previously occupied, a Markovian assumption. We first construct a "Rank Transition Matrix" which is built . . on the assumption that all employees have equal chances to move upwards into all job levels. We carmo~ know which individual will be promoted or transferred, or when; nor do we know how long each individual will remain with the firm. However, we can estimate the career movements of the homogeneous group by assigning probabilities based on actuarial estimates. MATRIX T Probabilities of Career Movements of a Homogeneous Group End of Period Lowest Middle .Rank Rank {1) Highest Rank {2) {3) Exit Firm {4) Beginnin~ of Period Rank {1) ~ {0.4) ~2 (0.4) - (2) 0 a22 (0.5) (3) 0 0 (4) 0 0 ~3 (0.1) ~4 (0.1) a23 (0.4) .. a (0.8) 33 0 ~4 (0.1) a34 (0.2) a44 (1.0) The probability of a worker's occupying rank "i" at the beginning of the time period and attaining rank "j u by the end of the period is represented by na. ·"• ~J Thus the probability of an individual in the lowest rank at the beginning of the time period remaining at that lowest rank until the end of the period is 0.4. The probability of an individual's being promoted to the middle rank during the time period is 0.4. The probability of an individual 1 s being promoted to the highest rank is 0.1 and the probability of the employee lear.....ng the firm is 0.1. equals one. The sum of the probabilities for each time period always Assuming there are no demotions, we can conclude that in a homogeneous group of one hundred employees in the lowest rank at the beginning of Year 1, forty will remain in the lowest rank at the end of the time period, forty will be promoted to the middle level, ten will be promoted to the highest rank, and ten w"ill exit from the firmo A further assumption is that the economic value of the employees to the enterprise is dependent upon the rank occupied at the end of the time periode If promotions occur more or less frequently than once a year, the time period can be adjusted up or do'Wil, to whatever is app~icable to the firm. It can be three months, six months, or two years or more. If the economic value of an employee of the lowest rank is denoted by Vl' and the economic value of the middle rank by v2 , and _the economic value of the highest rank by v3, the expected value of one hundred employees occupying the lowest rank at the beginning of the period for one period can be expressed as: Since the economic value of rank 4 (exit the firm) will always be zero, the last value can be ignored. However, the total expected economic value of these employees depends on future career movements. Thus the model should predict career probabilities of these employees for 0 n° periods. Since Matrix T represented the transitional probabilities for one period of time, the Matrix ~ will represent transitional probabilities after •nn time periods. The values of the elements in this matrix can be determined by matrix multiplication. The expected economic value of these one hundred employees for the nth period will then be: lOO{a-~ (n)v + a- (n)v + a- (n)v ) ~ 1 ~2 . 2 ~3 3 The total expected economic value for all future periods becomes: oP 100 ~ (~ (n)vl + ~2 (n)v2 + ~3 (n)VJ) m'"l This expression takes into consideration all promotion and exit possibilities of the one hundred employees occupying rank 1 at time zero. To determine the expected present value of the total services of these one hundred individuals. for all future periods, the discount rate "r" can be applied, and the expression becomes: c:;tO 100 < rn(a-~~ {n)v1 (._ + a- (n)v + a., (n)v } .!.2 2 ..t.3 3 '1'\=1 The Stmmlation here is carried to n= <P • However, i f a .. represents ~J the probability of a worker occupying rank "i" at the beginning of the time period and attaining rank "j" by the end of the period, the -·- -- -- -- - - -"' -- - - - - - - -- - 46 values of a .. (n) decrease with rtn11 and it is unlikely that the ~J g~e~ter probability of a .. (n) will be ~J than zero when n=40. In addition, the decrease of period economic value with "n" is speeded up by the factor "rn.,, with the possibility of making . the summation series even shorter. If N equals the number of employees in rank "in the total 1 expected economic value at time zero of N. employees in rank "i" ~ equals: QI:J TVi where [ SiJ = NiL 2_ a1.. (n)rnv. ~~~ JES· '" J J is the set of all ranks that employees in rank "in can attain sometime in the future. If there are °K 11 different ranks in the firm, the total economic values of each rank of employees by the UK" element vector can be denoted by: [TV] can thus be evaluated: ?=' (TV] = [N] • ~ [T}n[v] 1>\" I Where (N] is the vector [ N1 N2 • • • • employees in rank Ilia at time 11 t 0 ° 1\.1, "Ni n being the number of and a ve~to~ [A] • be: Discounting .future values to ttr%11 per period, we have: o/0 [TV] = (N] •2_ I"\"'- I rn [T]n[v] [B]is taken to 47 Thus to determine the value of total human resources within an enterprise, the values of each rank of employees (represented by K-element vector (Tv] ) are aggregated. A numerical example of this measurement valuation model will prove helpful. Assume a hypothetical firm with one hundred employees N1 = 100, N2 = 100, N = 100. Expected value 3 to the fir.m for the lowest rank, vl, = $1,000; for the middle rank, in each of three ranks: v2, = $2,000; = o. for the highest rank, v3, = $3,000; and for exit, v4, What is the total expected economic value of the human resources at time zero? MATRIX T Probabilities of Career Movements of a Homogeneous Group End of Period Lowest Rank v1 (1) Middle Rank (2) v 2 ... $2,ooo (3) v3 = $3,ooo (4) v4 = $0oo o.4 o.o o.o o.o o.4 o.5 o.o o.o o.1 o.4 o.a o.o o.l ... $l,ooo Highest Rank Ex:it Firm Be~innin~ of Period Rank (1) (2) (3) (4) o.1 o.2 1.0 48 The expected value of the original one hundred employees at rank 1 in the first period equals: 100 ((0.4){$11 000) + (0.4)($2 1 000) . . + = $150 1 000 (0.1)($3 1 000)) . . Using matrix operations, the expected values of each of the ranks for the first period is: 100 o.h 0~4 o.1 o.1 $1,000 100 o.o o.5 o.1 $2,000 o.o o.o o.o o.h o.e o.o o.2 $3,000 1.0 000 100 X 0 o.o = ~~o,ooo] $220,000 $240,000 . 000 A discount factor would be applied to each rank. For the second year, probabilities would be: [T)2 2 o.h o.h o.1 o.1 0 o.5 o.1 0 0 Ooh o.e 0 0 0 1.0 0.16 0.28 0.2 0 o.52 0.23 0.2 0 0 o.64 o.36 0 0 0 1.0 ~ . 49 The expected economic valuation for the original rank 1 employees for the second period is: 100 ((0.16)($1,000) + (0.36)($2,000) + (0.28)($3,000)) . - ~ .· .. = $172,000 . . Using matrix operations, the expected values of each of the ranks for the second period equals: 100 0.16 o.36 0.26 0.2 $1,000 0 0.25 o.52 0.23 $2,000 100 0 0 .0.64 0.36 $3,000 0 0 0 1.0 $ 000 100 X ... 0 r2,000 J $206,000 $192,000 000 A discount factor would be applied to each rank. Thus, the total value 'Without the discount factor for the first two periods for each rank is: $150,000 $220,000 $240,000 $172,000 + $206,000 $192,000 $322,000 = $426,000 $432,000 If this procedure is repeated for forty periods, the expected total economic valuation without the discount factor for each rank for the next .forty periods is: $1,383,000 $1,400,000 $1,200,000 $3,983,000 50 Thus, the total expected value without the discount factor of all employees based on a forty period horizon is $3,983,000. This computation can be executed on a computer in less than one second. Flamholtz has postulated that elements of conditional value include promotability, productivity, and transferability as well as the employee's satisfaction with the organization. The model just described is a function of the value of the employee within a specific rank and takes into consideration the elements of promotability, transferability, and exit probability. However, the matri."'t could be expanded to include additional gradations of rank to include productivity with accompanying gradations in expected value to the firm. For example, each rank could include three performance levels: poor (Pl), average (Al), and excellent (El) with concomitant expected values. Retaining "E" for exit, we now have a 10 x 10 matrix rather than a 4 x 4 matrix. Thus this model provides adequate flexi.bili ty to meet user needs. Input data dealing with employee rank and mobility should be readily obtainable from personnel records. The determination of expected value for each rank and gradation of rank could be made by estimating the employee's contribution to the firm's profits, revenues, or other output measurements. A weighted sum of various output goals such as share of the market, after-tax profit, total be ·calculated, depending upon the industry. s~es, etc. could Regression analysis might be used to determine the relationship between employee contributions at a particular rank, and output goals. 51 A major disadvantage of this model is the subjectivity connected "With all economic valuations. The probabilities of career movement within the firm and exiting before death or retirement can be estimated from historical data. Earlier we discussed the improved reliability of these probabilities when related to homogeneous groups rather than to individuals. Another subjective decision is the imposition of a discount factor to determine present or expected values. wo~th of these expected future benefits, Because the economy is experiencing a high rate o! inflation, the discount factor would need to be adjusted at least annually when using this model. But if this were an accepted method of valuation, perhaps an official body would issue a standard discount rate to be applied on an annual basis to human resource valuations. A third problem area is the subjective assignment of value to each rank or service state. Perhaps a determination of which factors to include when estimating expected value for each rank could be standardized by industry • No model will be without some disadvantages. But if this Rank Transitional Matrix model as devised by Jaggi and Lau were put into operation, refinements would surely be forthcoming and creditors and other users of financial statements would benefit from the information. Summary Three basic problem areas surround huma.""l. resource accounting. The first is, do human resources meet the criteria of assets as defined by the accounting profession? A second concern involves the effects of measurement on the behavior of workers. issue is the development of a measurement model. The third basic Measurement concepts considered were non-monetary systems and monetary systems using cost concepts, value concepts, and expected realizable value. A stochastic valuation model was suggested as being most useful to creditors. CHAPTER TII UTILITY OF HUM!N RESOURCE ACCOUNTING Prerequisites for Implementing Human Resource Accounti~ ·Bot every enterprise will discover utility from human resource accounting. However, if a fir.m is investing significant expenditures to acquire and develop its human resources, and if most of the benefits from those costs are expected to occur in subsequent years, then capitalization of human resource investment will yield materially different information on the financial statements, and human resource accounting would provide a more accurate portrayal of the condition of the enterprise. I f the expected useful life of a firm 1 s investment in human resources is greater than one year, and if the entity is reasonably certain that technological obsolescence will not occur before that time, then human resource accounting may be a valuable tool. Studies have shown a sizeable lead time between incurrence of human resource expenditures and their benefits to organizational performance. In some instances, end results of managerial development programs did not begin to occur until one year after training was given. 1 The degree of employee mobility within the firm (a benefit) and outside the firm. (a negative impact on the investor) also affects the utility of human resource accounting. l . Caplan and Landekich, Human Resource Accounting, PP• 62-65. S3 54 The larger the organization over five hundred employees, the greater is the degree of decentralization, and the greater is the need for human resource accounting. 2 However, the fir.m must have the capability for generating reliable data, such as describing chargeable time (hours billed to clients as a direct contribution to profit), investment time {hours devoted to building human resources), and maintenance time (time used for current operations with no future service potential). 3 Well developed personnel policies and procedures regarding performance evaluation and compensation are a prerequisite to implementation of a human resource accounting system. People-intensive organizations with a substantial investment in high salaried employees will obtain the most benefit from human resource accounting. Such fir.ms are to be found in aerospace, air travel, accounting, athletics, research, consulting, management, advertising, entertainment, education, electronics, banking, insurance, and retailing. A human resource accounting system is most feasible in a dynamic, loosely structured organization with a participative management stylee Such fir.ms typically employ many self-actualized people who would not be intimidated by human resource accounting, but who would welcome its use to benefit the enterpr-lse. Top management must have a strong commitment to modern organizational philosophy and 2Flamholtz, Human Resource Accounting, p. 276. 3Ibid., p. 78. .55 practice, and it must be willing to devote considerable time and effort toward the development and implementation of a human resource accountL~g system.4 Benefits of Human Resource Acco\U~ting . Creditors are interested in a firm t s ability to repa.y the loan. How does a measurement for human resources improve the evaluation of an enterprise's position? Human resource accounting enables a creditor to better assess managerial effectiveness potential continuity of the firm. ~ the It facilitates better matching of expense and revenue and produces economic and social benefits. People are a vital element in achieving organizational objectives, but their value is rarely considered in the decision making process. The core of any business is the capability and efficiency of its management and human resource accounting enables creditors to evaluate these attributes. A manager is a linking pin, according to Likert, a connector between subordinates and superiors.5 His influence is exerted vertically as well as horizontally. Managerial leadership frequently determines organizational climate, which has an affect on peer leadership and group process (how a group works together). Human resource accounting generates data useful not only to management, but also to external users of the financial statements who evaluate managerial expertise. 4caplan and Landekich, Human Resource Accounting, p. 131. ,Ibid., p. 30. 56 Creditors are interested in long ter.m profitability and therefore are concerned with how well personnel costs are measured and controlled. Have standard costs been developed for recruiting, hiring, training, developing? Standard costs for personnel procedures provide a basis for control and a normalized measure for decision making. Is it more efficient to recruit from the outside of a firm or to develop skilled personnel internally? Are manpower requirements forecasted accurately? Are available human resources allocated to obtain the most efficient and profitable utilization of existing skills? 'fne best development of potential capabilities? The increasing satisfaction of worker needs? Human resource accounting assists management in all of these areas and offers creditors the opport1tnity to evaluate management's utilization of the data generated. Turnover costs are extremely high, especially in organizations employing skilled technical workers. A human resource accounting system measures and controls these costs and forecasts expected turnover. Relocation of a firm could have a significant effect upon turnover. A valuation for the liquidation of human assets due to relocation could be an important factor in assessing all the costa of moving when applied to the decision making process. Human resource accounting can develop criteria for determining the optimum magnitude and mix of human capital expenditures. "If we can measure and assess the changing condition of skills, attitudes, and working relationships among people, we can predict the nature 57 of their performance and take action to prevent substandard 6 productivity." Human resource accounting uncovers weaknesses in basic organizational structure as well as highlighting strengths and weaknesses of individual executives in management functionso A meaningful measure of growth of individuals and of management is inherent to the system. It determines training needs in a scientific manner and in the proper order of priority, thus conserving human resources and avoiding liquidation through obsolescenceo Creditors should know whether a firm is appreciating, maintaining, or depleting the value of its employees. Human resource accounting is a tool for projected improvements, and is useful in promotion plans and salary reviews. 7 It promotes an awareness of leadership styles and an awareness Bmong managers of the importance of the human resource and his development to the long range productivity of the business. Creditors are interested in the continuity of a firm and its continuing profitability. Human resource accounting enables the creditor to evaluate whether an organization is manipulating its earnings by depleting its human assets to achieve short term profitability, or whether it is investing in them to preserve long term productivity o Past trends of the entity regarding investment in employees need to be assessed as a prediction of future earning 6Brummet, "Accounting for Human Resources," P• 64. 7"Eggers, "The Evaluation of Human Assets, 11 P• 28. 58 potential. This regenerative capacity of the organization contributes to its continuity. Present accounting methods motivate management to disregard long term results and emphasize short term productivity, 8 thus encouraging the postponement of human resource investment. The National Association of Accountants Committee on Management .Accounting Practices (1972) stated: 11 The accrual basis of accounting requires that expenditures be identified with specific periods of time--the present or the fUture. Identification of the appropriate period in lihich to charge the cost to expense is then the determinant of whether the cost is capitalized (identified with future periods) or charged off to expense (identified with the current period). Identification of such appropriate period is generally determined by whether an expenditure is intended to benefit the current period or future periods.a 9 Thus, accounting income is determined on the basis of matching expenses with revenues in the same time period. Yet large outl~s for human resources expected to benefit many future periods are currently expensed and charged against current income. This results in distorted financial state- ments since the balance sheet does not include the capitalization of human asset expenditures. Income statements are understated during a period of heavy investment in human resources and future income is overstated" 8F.lamholtz, Human Resource Accounting, pp. 17-18. 9caplan and Landekich, Human Resource Accounting, p. 59. These distorted financial statements lead to distorted ratio analysis. Rate of return on investment, a crucial variable to creditors, does not take into account expenditures for acquiring and developing human assets. 10 Statements without human resource valuations lack the completeness and comparability between firms and over time which creditors need to enable them to make accurate decisions about present and future profitability. The amortization of goodwill is not a deductible expense for tax purposes. Many believe that unpurchased goodwill (profits in excess of industry average) represents the result of greater efficiency and productivity of workers. If unpurchased goodwill were capitalized and amortized over the useful life of the employees as are other assets, and this depreciation allowed as a business expense, there would be a tax saving. Human resource accounting is a vehicle to communicate a firm's belief that people are valuable resources. It is an attention- directing function. 11 It encourages management to be aware of the basic leadership styles described by Likert as authoritarian-exploitive; authoritarian--benevolent; consultive; and participative!2 Human resource accounting would reward management for using the most effective and efficient leadership style. The congruence between 10 Fl.amholtz, Human Resource Accountinfi, P• 291. ll Ibid., P• 250. 12" Caplan and Landekich, Human Resource Accounting, P• 49. 60 worker satisfaction and organizational goals could be evaluated and adjusted for increased productivity.1 3 Economic benefits of human resource accounting include increased productivity and efficiency resulting from improved managerial effectiveness and personnel planning. budgeting decisions would occur. Improved capital "A quantitative valuation of human resouxces allows explicit planning of investments in people and per.wits meaningful choices between human investments and investments in other assets", according to James Hekimian and Curtis Jones in their article "Put People on Your Balance Sheet". (Harvard Business Rev:i.ew, January-February, 1967, p. 106.)14 Human resource accounting provides benefits to society in general, in that it is a vehicle for upgrading underdeveloped workers. It can help discover the most effective means of helping disadvantaged people. It can provide data regarding costs and benefits of implementation of equal opportunity and affirmative action programs. 15 However, human resource accounting also has limitations. Limitations of Human Resource Accounting The basic issues or problems involved wi. th implementing a human resource accounting system were discussed earlier. The question of whether or not human resources are assets in the accounting sense 1 ~ampton, Summer, and Webber, Organizational Behavior, p. 313. ~oltz, A Model for Human Resource Valuation," P• 254. 11 l5Caplan and Landekich, Human Resource Accounting, P• 121. 61 was exmnined. Although people are not legally owned, they are operationally controlled during working hours by the entities which employ them and therefore I believe they can be described as assets. They provide .future economic benefits. A second issue dealt with the impact of human resource accounting on employees. Conflicting views have been expressed. Cultural constraints and taboos most certainly do exist with regard to labeling a human being with a monetary valuation. However, I believe this limitation can be overcome by following the prerequisites mentioned earlier. Also as users develop greater understandability of human resource accounting and learn to appreciate the benefits provided therefrom, workers will overcome prejudices and morale will be improved. Measurement valuations and their reliability may be the greatest limitation to human resource accounting systems. processes and models were described in detail earlier. Various However, if a standard measurement system were adopted, even if that model were based on historical cost (not the most effective for the long term creditor but objective and verifiable), the data generated would be more useful to all users than no information at all. The ~~~~"_()f implementing a human resource accounting system is also a monumental limitation and may explain why at the present time {1979) no such systems are in use. A poor cost/benefit relation- ship reflects the magnitude of detail involved in opposition to 62 unproven economic benefits derived. 16 No standardized procedures exist as to which costs are to be expensed, which are to be capitalized, what amortization plan is to be used, and when human assets are to be "written off" •1 7 Manipulation of earnings due to uncertainty of future benefits is another possible limitation.18 Research and development costs were used in this manner at one time, which resulted in their being totally expensed in the year in which the cost was incurred. However, the possibility of manipulation of earnings exists, as mentioned earlier, under the present situation of no human resource accounting, wherein human asseta are liquidated to obtain high short term profitability. The transitory nature of people is a 1imitation inasmuch as it - ·..-;...;;;,;;;;..-.... ~~"-"""'"H' < -•- contributes to uncertainty with regard to the return on investment in human resources. 19 A visibility bias against human investment occurs. If a machine or piece of equipment is acquired or repaired, employees are aware of the cost; but when an executive takes a management class, few workers are aware of the investment being made in himo 20 16Eggers, liThe Evaluation of Human Assets," P• 28. 17 . - Flamholtz, Human Resource Accounting, p. 298. 18 Ibid., P• 291. 19'Caplan and Landekich, Human Resource Accounting, P• 61. 20 Brummet, "Accounting for Homan Resources," P• 63. 6J FinaJ.ly1 there is no dependable, quantifiable, evidence as to the relationship between behavior variables and profitability and 21 productivity. However, there is no question that better cost accumulations and more efficient allocations of human resources influence both internal and external users of the data generated. Although a human resource system may warrant careful scrutiny due to its limitations, the concept should not be eliminated, but rather considered a challenge to accountants and social scientists to make it beneficially operational. Human resource accounting systems will benefit large, peopleintensive firms which invest significant amounts to acquire and develop human assets beneficial to the corporation for more than one year. Evaluation of the capability and efficiency of management in determining long term profitability is an important benefit of human resource accounting. Another benefit is the development of criteria for the optimum mix between financial and human capital expenditures. Human resource accounting also provides a vehicle for upgrading underdeveloped workers. Limitations of human resource accounting center on an adequate measurement model and on the cost/benefit relationship of implementing a human resource accounting system. 21nermer and Siegel, "The Role of Behavioral Measures in Accounting for Human Resources," PP• 96-97. CHAPTER IV EMPIRICAL RESEARCH Introduction The definition and objectives of financial accounting as well as those of human resource accounting have been discussed and related. The basic issues surrounding the implementation of ·human resource accounting ha-ve been examined, as bas the utility of the information. In recent years, the concept of valuing people as scarce resources (especially highly trained, technologically-oriented people) has been advanced by those advocating human resource accounting. The process of identifYing a fir.m 1 s most valuable employees, measuring their worth, and communicating such information to permit informed judgments and decisions by both internal and external users of accounting information might enhance decision making at all levelsQ However, human resource accounting is a relatively new concept and has not been adopted by the profession. If human resource valuations are included as an integral part of financial statements 1 ho-vr much influence 1dll they exert on users of the information? Perhaps users will eliminate these valuations and recalculate the statements to include only objective, verifiable statistics. The question of utility to investors was explored by Nabil Elias and described in his article 0 The Effects of Human Asset Statements on the Investment Decision: 64 An Experiment", published originally in Empirical Research in Accounting: Selected Studies, ~ {a supplement to the Journal of Accounting Research).1 He researched the question: "W~ll the reporting of human assets in the £inancial statements on the historical cost basis cause investment decisions to be different?" The question of utility to creditors has not been researched. Although creditors and investors have much in common, an important consideration for the lender is the fixed nature of his rewardso He is limited contractually to a fixed rate of interest i f the firm prospers, but if the entity experiences adversity, the creditor's principal as well as interest may be in jeopardy. This uneven nature of the creditor 1 s risk-reward ratio causes him to analyze every borrower with scrutiny. 2 The lender is concertJed with the specific security provisions of his loan, with projections of future cash flow, and with the reliability and stability of such cash flows. Thus, creditors are generally more conservative than investors and rely more heavily on financial statement analysis which reassures them of the borrower's ability to repay the loan. return on investment is noted. Ratio analysis is applied and The profitability of the entity is of primary importance as is the capital structure of the enterprise. The relationship of equity capital to debt is an indicator of the adequacy of equity capital. Asset values are evaluated in the context of a 1 FJ..amholtz, Human Resource Accounting, P• 340. 2 Leopold A. Bernstein, Financial Statement Anal~sis: Richard A~lication, and Interyretation\Homewood: l 8), P• 42. n.rwrn, Theory;, LJ.c., 66 going concern. Liquidation values may be desirable, but only in an extreme situatio~ would these be applied.3 This chapter will explore the effects of the inclusion of human resource valuations on the decision making process of creditors. Specifically, the chapter is concerned with the following question: Will the reporting of human assets on the financial statements on the historical cost basis, cause creditor decisions to be different? Methodology One hundred forty-four questionnaires were mailed to loan officers of banks, savings and loans, and investment organizations asking them to make a decision as to their willingness to grant a loan by ranking two firms, the DBG Corporation and the RGS Corporation (see Figure 1). Conventional financial statements indicated the firms were similar, but when human resource valuations were incorporated into the statements, significant disparities were revealed. Three different sets of data were mailed, forty-eight questionnaires in each set. Sample No. 1 contained conventional financial statements with comparative balance sheets for 1975, 1976 and 1977, and comparative income statements for the years ended December 31, 1976, and December 31, 1977 (see Figure 2). valuations. These statements ignored human asset They were conventional financial statements. A second set of forty-eight questionnaires, Sample No. 2, incorporated human resources within the statements. Historical cost 67 valuations for human resources were used. Any other measurement system might have caused confusion since users of financial statements are accustomed to the presentation of asset valuations in this form. In Sample No. 2 (see Figure 3) assets included "Net Inves~nents in Human Resources", and owner's equity included an "Appropriation for Human Resources" within the retained earnings section of stockholder's equity. "Adjusted Income before Taxes" on the income statement . . . included a net increase (decrease) attributable to human resource investment. The user of these statements would be required to consider human assets in the decision making process or else consciously eliminate those valuations. The net investment in human resources was intentionally structltred as a material component of total assets, and its movement over time (that is, the increase or decrease in the investment) was also of a material amount in relation to total assets. Both DBG and RGS had the same human resource investment in 1975 (the first year), but by 1977 the investment at DBG Corporation had declined from $100 1 000 to $65,000 whereas the investment at RGS Corporation had increased to $140,000, a significant range with a major impact on adjusted net income. The human asset valuations in Elias• study, referred to earlier, did not appear to be significant enough to seriously affect the investment decision. Furthermore, the increase in human asset investment in Elias• XYZ Company was more sizeable than the decrease in his ABC Company. In the comparative financial statements used in this thesis experiment, all factors, other than human resources, 68 remained the same so that the effect of the human resource investment could be isolated and the re~ults of the survey attributable to that one factor. A third set of forty-eight questionnaires (Sample No. 3) included both sets of financial statements: without, human asset valuations (see Figure those with, and those 4). To those receiving this third set, it was very clear exactly what effect human asset valuations could have on the financial statements. In each ease the respondent was asked to rank the two corporations according to his priority for granting a loan. The DBG Corporation recorded total assets of $200,000 in 1975, $240,000 in 1976, and $280,000 in 1977 on conventional balance sheets (Figure 2-A). Income before taxes was $25,000 in 1976 and $28~000 in 1977. The RGS Corporation showed assets of $200,000 in 1975, $230,000 in 1976, and $260,000 in 1977 with income at $22,000 in 1976 and $25,000 in 1977 on the conventional statements (Figure 2-B). The two companies were intentionally structured to be similar before the inclusion of the human resource factor. Although RGS Corporation had a lower return on investment and dollar values slightly below DBG Corporation, the percentage increase in net income before taxes was 13.6% for RGS and only 12% for DBG. It was assumed that both companies would qualify equally for a loan. Those lenders receiving conventional financial data only (Sample No. 1) provided a benchmark for measuring the responses from Samples 2 and 3. 69 Results of the Survey 0£ the one hundred forty-four questionnaires mailed, fortyeight were returned with six o£ the forty-eight stating the firm did not make commercial loans and therefore they could not complete the £orm. Eight additional respondents disqualified themselves as being unable to complete the form. It was impossible to determine from which sample four other replies belonged, since the reply was not returned on the form sent (see Figure 5). Of the sixteen respondents who received Sample No. 2 (human resource valuations integrated with financial statements), two stated they did not make commercial loans and therefore refused to rank. Eight of the remaining fourteen, or first. 57.1% ranked RGS Corporation RGS had an increasing investment in human resources. Although RGS and DBG appeared as equal risks on financial statements in Sample No. 1, a large disparity in net income between the two firms (as a result of human asset inclusion) was shown on the financial statements included with Sample No. 2. This difference was shown in an attempt to determine the extent that creditors would rely on the human asset data (see Figures 3-A and 3-B). Of those who received Sample No. 2, two lenders ranked both companies equally and one lender refused to rank. One of the lenders who ranked both equally eliminated the human asset valuations, marking them "intangible" and not utilizing them; and on the basis of the remaining financial data, ranked the two firms equally. company stated that it needed additional dat.a. Another Thus, there was an '[0 unwillingness on the part of these three firms to make any decisions based on the data provided. 0! the three creditors ranking the DBG Corporation first, one included the following note: "Good oonservative banking practice removes intangibles from the net worth; therefore these statements would need re-evaluation to make a loan decision. Your approach is interesting--for lending purposes you are ahead of your time.r. Thus it would appear that six of the fourteen firms, or 42.9% were unwilling to include human resource accounting in their decision making process. The remaining 57.1% of the respondents did consider human assets a viable factor. The third set of financial statements, mailed to forty-eight firms, included both conventional financial statements without human resource valuations and statements which included measurements for human assets (see Figures 4-A, 4-B, 4-C, and 4-D). responded. One firm stated: Only eight fir.ms "The information • • • is not complete enough to make a loan decision." Of the seven remaining firms, four gave the RGS Corporation first priority and none gave the DBG Corporation first priority. One firm refused to rank and two firms ranked both companies equally. It is significant, however, that four out of seven, or 57.1% gave priority to RGS Corporation--the same percentage of respondents as gave RGS Corporation priority in Sample No. 2. The consistency of results is interesting. Six lenders replied in a separate letter without indicating ·- which set of data they had received. Two of the six disqualified 71 themselves. Of the remaining four, one stated: "I do not consider human resource assets in analysis of the capitalization of companies that request financing assistance from our bank. I would rank DBG Corporation slightly ahead of RGS Corporation only because it is slightly more profitable.n Another lender stated: "I would be unable to use statements submitted which capitalize the human assets of the corporation. Your effort to quantify this intangible is creditable, but unfortunately, unacceptable. My confidence in the company's management and staff is, however, a subjective decision Wld as SUCh cannot be expressed in terms of capitalization of a human asset." The other two firms declined to rank on the basis of the information supplied. Statistical Analvsis To determine statistically the value creditors placed on the inclusion of human resource data, replies to Questionnaire No. 1 (Sample No. 1) were tested against replies to Questionnaire No. 2 (Sample No. 2) and also against replies to Questionnaire No. 3 (Sample No. 3). If creditors placed no value on the additional infonuation supplied by human resource accounting, it is assumed that they would rank the DBG Corporation and the RGS Corporation equally, or refuse to rank at all. If lenders utilized human resource accounting, they would rank RGS Corporation first. This assumption is analyzed statistically by a test of proportions between the two populations. 72 The null hypothesis statement is that the proportion of companies ranking RGS (increasing investment in human resources) first, should be the same for both samples. If replies are essenticl.ly the same in both samples, it can be interpreted that creditors did not utilize the human resource accounting datao The a.lternative hypothesis is that there will be a difference in the response pattern, indicating that lenders did utilize the additional information. The null hypothesis will be rejected "'.f the results of Sample No. 2 are not the same as the results from Sample No. 1 regarding the priority of lending to the RGS Corporation. Sample No. 1, the control questionnaire, had nine respondents, and one ranked RGS first. priority to RGS is .111. The proportion of lenders giving first In Sample No. 2 with fourteen respondents, {questionnaire containing human resource data) the proportion ranking RGS first is .571. The validity of the null hypothesis was tested in terms of the results of the two samples and was statistically rejected with a 97% confidence level. This means that there was only a 3% probability that the differences between the samples was due to chance, assuming the samples thffinselves possess statistical validity (see Figure 6)o Sample No. 3 which contained both conventional financial statements and human resource valuations, was also statistically analyzed against control Questionnaire No. 1. The proportion of creditors ranking RGS (increasing investment in human assets) is .571 with a sample size of seven. The validity of the null hypothesis 73 (that there vas no difference between the proportions of the two samples) was tested and rejected with a was only a 95% confidence level. There 5% probability that the difference between these two sample proportions was due to chance. The assumption that creditors did utilize human resource accounting in making a choice of borrower between RGS Corporation and DBG Corporation is borne cut statistically. A third analysis was performed by combining Sample No. 2 with Sample No. 3 and comparing it with Sample No. 1. null hypothesis was rejected with a In this case the 98% confidence level. A Chi Square analysis was also performed using all three samples. Results showed that the differences were not significant enough to reject the null hypothesis. In other words, the three samples together do not show significant differences. This was to be expected since Samples No. 2 and No. 3 are so strongly correlated ~th one another. The samples were much smaller than anticipated. Although one hundred forty-four questionnaires were mailed, the response rate was only 19% for Sample No. 1, 29% for Sample No. 2, and 15% for Sample No. 3. The response rate was highest to Sample No. 2 in which human resource data were included without comparable conventional statements. Su:mmarz The usable responses to the questionnaire revealed a bias toward human resource accounting information. However, in view of the small response rate, it is difficult to reliably assess the impact of 74 human resource accounting from the questionnaire procedure used as part of this thesis study. As in the case of the Elias study involving investors, 4 there is an indication that the inclusion of human resource valuations on the financial statements can affect the decision making process of creditors, and if all other factors are equal, favorable human resource data may result in a decision for the firm with increasing investments in its people. 4Flmnholtz, Human Resource Accounting, PP• 344-345. CHAPTER V CONCLUSIONS The theory of human resource accounting was first advanced in 1964 but little attention was given to it until 1969. During the following five years it received considerable attention. But in 1974 the Committee on Accounting for Human Resources announced that few companies were ready to establish a system because no financial benefits had been demonstrated. and measurement. 1 Problems centered on allocation R. G. Barry, who had initiated a human resource accounting system in 1966 and had reported on its results in proforma statements from 1969 through 1973, discontinued the system in 1974 because "the fir.m did not possess the resources necessary to accomplish the continued development required for human resource accounting to become an effective management tool at the operating 2 level." The Treasurer of R. G. Barry, Mr. Richard Burrell, believes the concept is valid, but the basic theory must be more clearly stated, the measurement problem must be resolved, and the information generated must be proven to be more reliable. 3 1 Jacob B. Paperman, "Financial Statements: The Current Status of Human Resource Accounting," The Woman CPA, Vol. 39 (January, 1977) ·p. 21. 2 Ibid., P• 22. 3ibid. 75 76 The accounting profession has not Jruruie a concerted effort to resolve the problems of human resource accounting. American Institute of Certified Public Account~.nts Neither the nor the Canadian Institute of Certified Accountants has studied its possible applications in publish~ financial statements. Dr. Jacob B. Pape:rman, in his article in The Woman CPA, cites measurement as the primary obstacle to an effective application of human resource accounting. He believes that none of the cost models available are in conformity with economic valuation concepts, and none of the economic models are acceptable under generally accepted accounting principles. Furthermore, the reliability and usefulness of all the models need further testing.4 The measurement problem could be resolved, at least as adequately as the measurement problems surrounding other assets have been solved. A more difficult area is the cost/benefit ratio. Admittedly the costs of generating objective, verifiable, useful measurements are high, even with the employment of computers; and unless the economic benefits received exceed the cost, human resource accounting has no .future. The only national CPA firm to establish a policy on human resources is Arthur Andersen and Company, and they recommend the exclusion of human resources as assets due to their lack of exchangeability.' Individuals from other CPA firms have found human 77 resource accounting unacceptable under APB Opinion No. 17, "Intangible Assets". Their rejection stems from paragraph 24 which states: "Costs of developing, maintaining, or restoring inta.llgible assets which are not specifically identifiable, have indeterminate lives, or are inherent to a continuing business and related to an enterprise as a whole-such as goodwill-should be deducted from income when incurred• .,6 However, APB Opinion's can and have been, revised a..~d/or amended. From the present state of the art, it appears that the value of human resource accounting is not essential to the business community. The focus of much of the literature rotates around the basic problems covered in Chapter II. Questions surrounding the definition of human resources as assets relate. to right of control and meas1xre~ent. Various valuation models have been suggested with theoretical measurement concepts and cost of implementation the chief drawbacks. However, the stochastic valuation model presented in this thesis offers an economic valuation which could be put on a computer and utilized to evaluate the long range efficiency of management in developing and conserving human resources as elements of continuity and profitability. As discussed in Chapter III, because management determines present return on investment and influences predictions of future earnings and cash flow; and because management determines the amount 6FinanciaJ.. Accounting Standards Board, Financial Accounting Standards, P• 270. of protection given to capital equity, some prediction of management's long term effectiveness would enable lenders to more accurately evaluate the status of the finu's future. Human resource accounting provides additional information, not presently available to external users of the financial statements, to measure managerial efficiency and effectiveness and to improve the accuracy of ratio analysis. The utility of human resource accounting was demonstrated in the empirical study described in Chapter IV in which it was shovm that the inclusion of human resource v3luations on the financial can affect the decision making process of creditors. stat~~ents There was some indication that favorable human resource data may result in a decision favorable to a firm with increasing investments in human resources. Therefore human resource accounting could well be utilized to produce greater accuracy in the evaluation of credit risks by lenders. However, additional research involving cost/benefit analysis is extremely important for the implementation of a specific decision model. 79 Figurel Questionnaire Attention: 3633 Green Vista Drive Encino, California 91436 ~ovember_28, 1978 Loan Officer Dear Sir: .A3 a graduate student at California State University, Northridge, I am investigating the importance to creditors of human resource accounting on financial statements. HUman resource accounting has been defined as the process of identifying and measuring data about people within an organization and communicating this information to interested parties. Historical cost, used for measuring financial and physical resources, has been employed as a surrogate valuation for human resources on some of the attached fina.."'lcial statements. Human asset valuation on the balance sheet represents the unexpired portion of the historical costs of recruitment, selection, hiring, placement, orientation, and on-the-job training of personnel. Simplified statements for two companies in the same industry are attached. Both stocks currently sell at the same price. The number of shares issued and outstanding is the same for bpth comp~tes. The basis of accounting for both firms is the same. Please ignore SEC requirements of disclosure in evaluating these two hypothetical corporations. Although you may feel that you need more information to make a loan decision, further information has been withheld to isolate the impact of human resource accounting on decisions of creditors. Please assume that each firm requests a $100,000 loan to purchase new equipment. You have exactly that amount. available to loan. On the basis of the attached financial statements, please rank the two corporations: (1) First priority. You will grant the loan. · (2) Second priority. You may or may not grant the loan in the future. THE DBG CORPORATION THE RGS CORPORATION - - - If it is not in your business practice to make loans of this nature or size, further assume for purposes of this research, that you are able to make this type of loan in the amount requested. · Please indicate your ranking above and return this letter to me as soon as possible in the enclosed, stamped, self-addressed envelope. Thank you very much for your help. Sincerely, s. G. Radant 80 Flgure 2-A Sample No. 1: Financial Statements Only THE DBG CORPORATION COMPARATivE BALANCE. SHEETS DECEMBER 31 Assets 1976 1975 Total Current Assets Net Property, Plant, and Equipment Total Assets !J11. $ 5o,ooo $ 80,000 $100,000 .150 2 000 .160 2000 180.z000 $200,000 $240,22Q. $280,000 Liabilities and Stockholders' Equity Total Current Liabilities Long Term Debt Total Liabilities $ 20,000 $ 35,000 $ 47,000 30.z000 ~0 1 000 30.z000 $ 50,000 ~ 65,000 $ 77,000 Stockholders' Equity: Capital Stock R,etained Earnings Total Stockholders• Equity $llo,ooo $110,000 $110,000 65 2000 4Q.aOOO 93 2000 $150,000 $175,000 $203,000 Total Liabilities and Stockholders' $200,000 $240,000 $28o,ooo Equity THE DBG CORPORATION COMPARATIVE TI~COHE STATEHENTS :fQR .THE YEAR. ENDED DECEMBER 31 - - 23.z000 32.z000 1976 1977 Net Sales Cost of Sales Gross Profit $100,000 $122,000 . ~o,ooo . 60.z000 $ o,ooo $ 62,000 Selling, General, and Administrative Expenses Operating Income $ 27,000 $ 30,000 Interest Expense Income before Taxes 2000 2 000 $ 2s:ooo } 28!ooo 81 Sample No. 1: Figure 2-B Financial Statements Only THE RGS CORPORATION COMPARATIVE BALANCE SHEETS ... DECElmER 31 ,, Assets ... -... - 1976 1977 $ 70,000 $ 90,000 1975 Total Current Assets Net Property, Plant, and Equipment Total Assets $ 50,000 .150 202£ .160 2000 ~2oo 2 ooq, $230 2 ooo 170 200£ ~0 2 000 Liabilities and Stockholders• E!Juitz Total Liabilities $ 20,000 $ 28,000 $ 33,000 30 2000 30 2000 30zO.Q.Q. $ 50,000 $ 58,000 $ 63,~000 stockholders' Equity: Capital Stock Retained .. Earnings Total Stockholders' Equity $110,000 $110,000 $110,000 4o,~ooo . 62,~000 87zOOO ~150,~000 ~172 2 000 $1972000 Total Liabilities and Stockholders• Equity $200,000 Total Current Liabilities Long Term Debt $230,00_£ $260,000 THE RGS CORPORATION COMPARATIVE TI~CO}lli STATN1ENTS FOR... 'PIE. YEAR. ENDED DECE:1BER 31 - 1976 - 1977 Net Sales Cost of Sales Gross Profit $100,000 $120,000 6o 2ooo . 52 1000 $ 4B,ooo ~ 60,000 Selling, General, and Administrative Expenses Operating Income 24 2000 33 2 000 $ 24,ooo $ 27,000 Interest Expense Income before Taxes $ 2 000 22 000 22!ooo $ is,ooo 82 Sample No. 2: Figure 3-A Financial and Human Resources Statements THE DBG CORPORATION COMPARATIVE B.A.LA.NCE SHEETS ___ . . .DEC»>DER 31 Assets Total Current Assets Net Property, Plant, and Equipmen~ Net Investments in Human Resources Total Assets Liabilities ar1d Stockholders' Eauitz Total Current Liabilities Long Tenn Debt Total Liabilities stoCkholders' Equity: Capital Stock Retained Earnings: F.inancial Appropriation for Homan Resources Total Stocldlolders' Equity Total Liabilities and Stockholders' . Equity - - - 1976 1975 1977 $ 50,000 $ 80,000 $100,000 '150,000 . 160,000 . 180,000 100 2000 85 2ooo 65 2000 !2_oo 2ooo. $325 2000 $345 2000 $ 20,000 $ 35,000 $ 1·7 ,ooo 30,~000 ! 30~000 20 2000 ~ 65~000 30~0C2Q ~ Z7 1 000 $llO,OOO $llO,OOO $llO,OOO 40,000 65,000 93,000 lOO.zOOO g5o 2000 85 2000 65 2000 $268 2000 $260,~000 !300 2000 $325 2000 $345 2000 THE DBG CORPORATION COMPARATIVE INCONE STATU1ENTS FOR THE.!EAR ENDED DECEMBER. 31 1976 1977 $100,000 $122,000 Net Sales Cost of" Sales 6o 2ooo . 50z000 Gross Profit $ 5o,oo5 $ 62,000 Selling, General, and Administrative Expenses 23 2000 32 2000 Operating Income $ 27,000 $ 30,000 Interest Expense · 2,~000 2,000 Income before Taxes $ 25,000 $ 28,000 Net Decrease in Human Resource Investment · 15 000 20,000 _ Adjusted Income before Taxes $ io!oo5 $ 82560 1 .Buman resources on the balance· sheet are defined as the unexpired portion of the original costs of recruitment, selection, hiring, placement, orientation, and on-the-job training of personnel. Two sources of change affect human resources, (1) amortization based on expected service life of personnel, and (2) additional investments in human resources. 83 Sample No. 2: Figure 3-B Financial and Human Resources Statements THE RGS CORPORATION COMPARATIVE BALANCE SHEETS DECEMBER 31 Assets 1976 1975 m1 Total Current Assets $ 50,000 $ 70,000 $ 90,000 Net Property, Plant, and Equipment .150,000 . 160,000 170,000 Net Investments in Human Resources 1 100,:000 115 2 000 140.zOOQ_ Total Assets ~300.z000 $345,:000 $400 2000 Liabilities and Stockholders' F£1uitz Total Current Liabilities Long Term Debt Total Liabilities Stockholders 1 Equity: Capital Stock ~etained Earnings: Financial Appropriation for Human Resources Total Stockholders' Equity Total Liabilities and Stockholders' &}uity $ 20,000 $ 28,000 $ 33,000 30,000 30,:000 30zOOO ~ 50,:<222, $ 58:000 ~ 63.z000 $110,000 $110,000 $110,000 40,000 62,000 87,000 100.z000 115,zOOO 140,:000 !250.z000 $287 2000 $337.z000 $300,000 $345,000 ~400,000 THE RGS CORPORATION COMPARATIVE INCOME STATEMENTS FQR THE. YEAR. ENDED DECEMBER 31 1976 1977 $100,000 $120,000 Net Sales Cost of Sales . 52,z000 602000 Gross Profit $ 48,ooo $ 6o,ooo . 24,zOOO Selling, General, and Administrative Expenses 33.z000 Operating Income $ 24,ooo $ 27,000 Interest Expense 21 000 2,000 Income before Taxes $ 22,ooo $ 25,ooo Net Increase in Human Resource Investment · 15 000 · 25,000 . Adjusted Income before Taxes $ 37!ooo ~ 5o,ooo 1 Human resources on the balance sheet are defined as the unexpired portion of the original costs of recruitment, selection, hiring, placement, orientation, and on-the-job training of personnel. Two sources of change affect human resources, (1) amortization based on expected service life of personnel, and (2) additional investments in human resources. ~ . 84 Sample No. 3: Figure 4-A Financial and Human Resources Statements THE DBG CORPORATION COMPARATIVE B.A.IJU'ICE SHEETS DECl!l1BER 31 Assets 1976 1977 1975 Total Current Assets $ 50,000 $ so,ooo $100,000 Net Property, Plant, and Equipment1 .150,000 . 160,000 180,000 Net Investments in Human Resources 100 2 000 85 2 000 65.zOOO Total Assets ~300 2 ooo $325zOOO $3h5 2 000 - Liabilities and Stockholders' Equit;};: Total Current Liabilities Long Tenn Debt_ Total Liabilities Stockholders t Equity: Capital Stock Retained Earnings: Financial Appropriation for Haman Resources Total Stockholders' Equity Total Liabilities and Stockholders' ' Equity - - $ 20,000 $ 35,000 $ 47,000 30 2 000 30 2 000 30,a000 $ 50zooo $ 65,000 $ 7?,000 $110,000 $110,000 $110,000 40,000 65,000 93,000 85 2000 _65zOOO lOO,aOOO $250zOOO ~260 2 000 $300 2000 $325,000 $345,000 ~268 2 000 THE DBG CORPORATION COMPARATIVE D~COHE STATEHENTS FOR THE. YEAR ENDED DECEMBER 31 1976 1977 $100,000 $122,000 Net Sales 6o 2ooo Cost of Sales . 50..l000 Gross Profit $ $ 62,000 Selling, General, and Administrative Expenses 23 2000 32 2 ooo Operating Income $ 27,000 $ 30,000 Interest Expense · 2,000 2,000 Income before Taxes $ 2$,000 $ 2"8"; 000 Net Decrease in Human Resource Investment · 15 000 · 20,000 Adjusted Income before Taxes $ 1o!ooo $ ~,ooo 1 Human resources on the balance sheet are defined as the uneXpired portion of the original costs of recruitment, selection, hiring, placement, orientation, and on-the-job training of personnel. Two sources of change affect human resources~ (1) amortization based on expected service life of personnel, and ~2) additional investments in human resources. :so;ooo 65 Sample No. 3: Figure 4-B Financial and Human Resources Statements THE RGS CORPORATION COMPARATIVE BALANCE SHEETS DECEMBER 31 Assets 1976 1975 1211. Total Current Assets $ 50,000 $ 70,000 $ 90,000 Net Property, Plant, and Equipment .150,000 . 160,000 . 170,000 Net Investments in Human Resources1 100,~000 115 2000 ~4o 2 ooo Total Assets !300,~000 $345 2000 $400,z000 Liabilities and Stockholders' E!luitz Total Current Liabilities Long Term Debt . Total Liabilities Stockholders' Equity: Capital Stock Retained Earnings: Financial Appropriation for Human Resources Total Stockholders' Equity ·····-TotaL LiabiMties -and--Stockholders'Equity $ 20,000 $ 28,000 $ 33,000 30,~000 30.z000 30.z000 i 50.z000 $ 58zOOO $ 63.z000 $110,000 $110,000 $110,000 40,000 62,000 87,000 1oo 2ooo 115 2000 140.z000 !250.z000 ~287.z000 ~337.z000 ---- $300,000 - - - - - -.'. ---- $345,000 $400,000 THE RGS CORPORATION COMPARATIVE INCOHE STATEt1ENTS FOR THE. YEAR ENDED DEC:El-lBER 31 - - 1976 1977 $100,000 $120,000 Net Sales Cost of Sales 6o 2ooo 52,~000 Gross Profit $ 48,ooo $ 6o,ooo Selling, General, and Administrative Expenses 24,~000 33.z000 Operating Income $ 24,ooo $ 21,ooo Interest Expense 2 2000 2,000 Income before Taxes $ 22,000 $ 25,ooo Net Increase in Human Resource Investment 15,000 · 25 000 . Adjusted Income before Taxes $ 37 2000 $ 5o:ooo 1 Human resources on the balance sheet are defined as the w1expired portion of the original costs of recruitment, selection, hir:i.ng, placement, orientation, and on-the-job training of personnel. Two sources of change affect human resources, (1) amortization based on expected service life of personnel, and (2) additional investments in human resources. --------------- 86 Sample No. 3: Figure 4-c Financial Statements Only THE DBG CORPORATION BALANCE. SHEETS COMPARATIVE ._DECEMBER 31 Assets - $ 1976 1975 Total Current Assets )let Pr<?perty1 Plant, and Equipment Total Assets - - 1977 50,000 $ 80,000 $100,000 . 150.z000 . 160.z000 - 180~000 $200,000 $240,000 $280,000 Liabilities and Stockholders• Equity ·- Total Current Liabilities Long Term Debt_ Total Liabilities . $ 20,000 $ 35,000 $ 47,000 30.z000 $ 50.z000 30 2000 30,z000 $ 65 2000 $ 77 ,OO.Q .. StocYJlolders 1 Equity: Capital Stock Retained Earnings Total Stockholders' Equity $110,000 $110,000 $110,000 93 2000 . 40.z000 - 65:000 $150,000 $175,000 $203,000 Total Liabilities and Stockholders• - Equity $200 2000 ,!P240,000 $280,000 THE DBG CORPORATION COMPARATIVE ll~COME STAT:El1ENTS FOR .THE. YEA.R ENDED DEC:ElvffiER 31 1976 1977 $100,000 $122,000 Net Sales Cost of Sales Gross Profit $ SeJljng, General, and Administrative Expenses Operating Income $ 27,000 $ 30,000 Interest Expense Income before Taxes . 50.z000 $ . 60.2000 so,ooo $ 62,000 . 23 2000 32.z000 2 000 . 22000 $ 28,ooo 2s!ooo 87 Figure Sample No. 3: 4-D financial .Statements Only THE RGS CORPORATION COMPARATIVE BALANCE SHEETS DECEMBER 31 Assets Total Current Assets Net Property, Plant, and Equipnent Total Assets - 1976 1975 1977 $ 50,000 $ 70,000 $ 90,000 .150 2000 . 160.z000 170.z000 12oo1 ooo $230.2-ooq, $260.z000 Liabilities and Stockholders 1 F.oui ty Total Current Liabilities Debt . Total Liabilities Long Tf;)nn . $ 20,000 $ 28,000 $ 33,000 302000 $ 5o 2ooo 30.z000 30.z000 $ 58,000 $ 63,000 .. stockholders' Equity: Capital Stock Retained_Earnings Total Stockholders' Equity $110,000 $110,000 $110,000 . 40 2000 62 2 000 87.z000 ~150,000 $172.z000 :£197,000 Total Liabilities and Stockholders' . Equity $200,000 $230,000 $260.z000 THE RGS CORPORATION COMPARATIVE INCOHE STATEHENTS ~:R.. ':rilE. YEAR. ENDED DECEHBER. 31 - 1976 "d:211. Net Sales Cost of Sales Gross Profit $100,000 $120,000 . 52,~000 60.z000 $ 48,ooo $ 6o,ooo Selling, General, and Administrative Expenses Operating Income f'"'24; 000 $ 27,000 2 000 22!ooo 2 000 2s!ooQ Interest Expense Income before Taxes 24 2 000 $ $ 33,~000 88 Figure 5 Responses to Questionnaire Sampli No• 1 Sampl~ No. 2 Samp}b No. 3 **** Unknmm Respondent Ranked Both Companies Equally, or Refused to Ra...llk 6 3 3 3 Respondent Ranked DBG Corporation First Priority (Decreasing Investment in Human Resources) 2 3 0 1 Respondent Ranked RGS Corporation First Prior-1 ty (Increasing Investment in Human Resources) 1 6 4 0 Respondent Disqualified Self {Incapable of Responding) 3 2 1 2 9 14 7 4 19% 29% 15% Total Useable Responses Response Rate for Useable Responses *Conventional statements only attached to questionnaire. **Financial statements which included human resources attached to .. questionnaire. iHHt-Two sets of financial statements attached to questionnaire: conventional statements only and statements which included human resources. ~~Unknown which attachments were received. 89 Figure 6 Calculations 1. Test No. 1 between Sample No. 1 and Sample No. 2: n:t = 9 n2 ... 14 pl = 1/9 a .lll p2 .. 8/14 = .571 ~· ... ll:J.Pl + ~ + n2p2 = (9)(.lll~ : ft4)(.571) n2 &:. A sd = JZ.<rr(l- '1'1" ... .lll - .571 d PJ_-P2 z= d - 0 p ;d. J(.39)(.61)(1/9 = )(1/~ + 1/~) = •39 .208 = .460 6 = ~ = 2.. 21 .20o (.9728) = .027 (97% confidence level) 2. Test No. 2 between Sample No. 1 and Sample No. 3: ~ =9 n =7 p1 = 1/9 = .lll p = 4/7 3 3 p (9)(.1ll) + (7)(.571) 9 + 7 sd d + l/14) = =J ~ (1 -~ )(1/~ pl-p3 l/n3 ) = J (.31)(.69)(1/9 • 312 + 1/7) = .233 .111 - .571 .. .460 .. d z = ;e ~ + = = .571 0 460 = ~ .233 = 1.97 (.9512) = .0488 (95% confidence level) 3• Test No. 3 between Sample No. l and Combined Samples No. 2 and No. 3: p4 = 12/21 .. .571 p ~ = ~P1 + n4p4 ~+~ = (9)(.111) + (21)(.571) .. :d =J*-<1-*-Hl/~ d pl-P4 9+n • 433 l/n4 ) =)(.433)(.567)(1/9 + 1/21) = .197 = .lll - .571 = .460 dp - 0 z .. 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