62006_JonesRama_CH02.qxd 5/22/2002 9:47 AM Page 33 Business Processes and AIS Data Chapter 2 33 shipping, making purchase orders, and receiving cash are examples of events. Only some of the events are recorded in journals and posted to the general ledger. Organizing data by using source documents, journals, and the general ledger. In a traditional manual AIS, information about business events was first captured in source documents. Sales orders, packing slips and invoices are examples of source documents. As seen from the sample invoice shown in Figure 2.1, a source document provides a detailed description of one event. Figure 2.1 Invoice for ELERBE, Inc. INVOICE Invoice No. Invoice Date Customer ID Customer Name 9302 5/21/03 3451 Educate, Inc. Customer Address Contact Person Phone Subtotal ISBN Title Author 0-256-12596-7 0-146-18976-4 Intro. to Business Princ. of Accounting Barnes Johnson Unit Price $78.35 $70.00 Fairhaven, MA Costa (508) 888-4531 $26,170.00 Quantity Extended Price 200 150 $15,670.00 $10,500.00 Although source documents have detailed information about each event, data must be organized and stored in other ways in order to provide useful information. For example, the dollar amounts of the company’s sales and accounts receivable are needed for preparing financial statements and interim financial reports. You are probably familiar with the process for recording some types of events from your financial accounting course. Data about events with accounting significance are aggregated and recorded in journals. The journal entries are posted to the general ledger, and the balance in the general ledger accounts at any point in time can be calculated by starting with the beginning balance and then adding and subtracting the debit and credit amounts posted from the journal. Thus, journal entries and postings to the general ledger are one way to organize data about events of accounting significance. Complete the requirements in boxes 2.d and 2.e to review general ledger accounting and consider its limitations before moving on. Focus on Problem Solving 2.d Recording Accounting Data ELERBE, Inc. Review the narrative in Exhibit 2.6. Consider the following events that occurred in 2003: (continued) 62006_JonesRama_CH02.qxd 5/22/2002 9:47 AM Page 35 Business Processes and AIS Data Chapter 2 35 2. The management of ELERBE, Inc., would like to know the quantity of specific products in stock. Can this question be answered based on the manual system? Suggest any modifications to this system that will help in addressing this information need. The solution to this Focus on Problem Solving box appears on page 51. Check your answer and make sure you understand the solution before reading further. In order to obtain a customer’s balance, as requested in box 2.e, you would have to locate the relevant source documents that describe sales and payments for a particular customer. If you had a large number of source documents and these documents were arranged chronologically (by date), it would be quite difficult to obtain customer or inventory balances. Manual systems addressed this problem by using subsidiary ledgers to organize information by various entities (e.g., customers, suppliers, or products). In a manual system subsidiary ledgers are often used for accounts receivable, accounts payable, inventory, payroll, and fixed assets. We briefly explain one of these subsidiary ledgers as an example. The accounts receivable ledger is organized by customer. All sales and cash collections for a particular customer were posted to a page maintained for that customer in order to track balances due. Of course, amounts were also posted to the general ledger. Figure 2.2 illustrates how information was organized in a subsidiary ledger. The figure shows the subsidiary ledger page for one customer. The beginning balance appears at the top of the page. Debits and credits are recorded as credit sales and cash collections occur. The posting reference column shows the page in which the transaction was recorded in the journal and provides an audit trail. Figure 2.2 Accounts Receivable Subsidiary Ledger— Manual Accounting System Educate Inc. Fairhaven, MA Date Description Post. Ref. Debit Credit Beginning balance Balance 0 May 21 Sale GJ21 June 20 Cash collection GJ22 26,170 26,170 26,170 0 Files in a Computerized AIS The previous section emphasized the manual recording of events. The basic flow of information described earlier can also be seen in a computerized AIS. However, the way in which data are stored and organized in a computerized system is different from a manual AIS. This section demonstrates how data are organized in a computerized AIS. Exhibit 2.7 briefly introduces important file concepts that you will need to learn in order to understand how data are organized in a computerized system. Carefully read the definitions in the exhibit. Additional discussion of these concepts and terms can be found later in this chapter. 62006_JonesRama_CH02.qxd 5/22/2002 42 9:47 AM Part I Page 42 Accounting Information Systems: Concepts and Tools We will discuss transaction files in more depth in Chapters 9 and 10, concerning the acquisitions cycle, and Chapter 11, concerning the revenue cycle. Relationships between Transaction and Master Files Figure 2.3 shows the relationship between the files used to record Order# 0100011. The records related to the other orders are not shown to simplify the presentation. Figure 2.3 Relationship between Files Used in ELERBE’s Revenue Cycle (Only records related to Order# 0100011 in Table 2.6 are shown.) Customer File (master file) Customer# Name Address Contact Person Phone 3451 Educate, Inc. Fairhaven, MA Costa 508-888-4531 Order File (transaction file) Order# Order Date Customer# 0100011 05/11/2003 3451 Order_Detail File (transaction file) Order# ISBN Quantity 0100011 0-256-12596-7 300 0100011 0-146-18976-4 260 Inventory File ISBN (master file) Author 0-256-12596-7 Barnes Title Quantity Quantity Price On Hand Allocated Introduction to Business $78.35 4,000 300 0-146-18976-4 Johnson Principles of Accounting $70.00 8,000 260 As Figure 2.3 demonstrates, the four files used by ELERBE are related. The diagram is arranged with an emphasis on the Order and Order_Detail files. The four files work together to record information about an order as follows: 1. The Order File gives the date that Order# 0100011 was accepted by ELERBE. It also indicates the Customer# (3451). 2. To learn about the customer making the order, the system “refers” to the reference data in the record for Customer# 3451 in the Customer File. 3. To learn what items were ordered, the system checks the Order_Detail File for records involving Order# 0100011. As can be seen, 200 copies of one book were ordered, and 150 copies of another were ordered. 4. To obtain the author, title, and price of the books ordered, the system refers to the reference data in the Inventory File for the books with the same ISBNs. 62006_JonesRama_CH02.qxd 5/22/2002 9:47 AM Page 45 Business Processes and AIS Data Chapter 2 45 Figure 2.4 Summary Fields for an Inventory Item on source documents. In a current AIS, data may be directly entered into one or more transaction files in a system, and the computer may then print a source document that is used later in the process (e.g., picking ticket printed during order entry). We consider the preparation of all source documents to be part of the record activity. Update The term update refers to the act of changing the summary data in a master file to reflect the effect of events. As an example, after the sale of inventory, the Quantity_ On_Hand field is updated by reducing the balance. When inventory is ordered, it is also necessary to update the total amount of an inventory item that is reserved for future exchanges. Figure 2.4 provides an example of summary fields (circled) for inventory items. Box 2.i requires you to interpret the data for the inventory items. Focus on Problem Solving 2.i Understanding Updates of Summary Fields (U4) As you can see in Figure 2.4, the particular inventory item has (a) a quantity on hand of 15, (b) a quantity allocated of 13, (c) a quantity available of 2, and (d) a quantity sold of 7 (shipped). The quantity allocated refers to the quantity of inventory that is committed for future deliveries under existing customer orders. (continued) 62006_JonesRama_CH02.qxd 5/22/2002 46 Part I 9:47 AM Page 46 Accounting Information Systems: Concepts and Tools (concluded) Required: 1. Suppose that 8 of the 13 units that had already been ordered were shipped and that the inventory record for the product was updated. How would this affect the amounts in (a) through (d)? 2. Suppose that in addition to the above event, a new order for one more unit was accepted, and the inventory record was updated. How would this affect the amounts in (a) through (d)? The solution to this Focus on Problem Solving box appears on page 52. Check your answer and make sure you understand the solution before reading further. File Maintenance File maintenance activities capture and organize reference data about master files. They include adding master records, changing reference data in master records, and deleting master records. In many cases, master records for entities must be created before transactions can be processed. Once new products or services, customers, and suppliers are approved, master records are added to the master files. The system is then permitted to record transactions involving these entities. Only reference data are created or changed in maintenance activities. Summary fields are not affected. Figure 2.5 shows a sample screen for file maintenance concerning an inventory item. Figure 2.5 File Maintenance for an Inventory Item Note that there are two summary fields, quantity on hand and quantity available, at the bottom of the screen. Those fields are not displayed in white, indicating that they cannot be changed during file maintenance.