Redefining travel commerce Travelport empowers developers with unified infrastructure as a service “We can now give our developers a self-service option that delivers servers at cloud speed and agility.” - Charles Shiflett, VP of Infrastructure Management, Travelport For e-commerce companies, time to market for new features and versions is critical. To move faster, many are breaking down the walls between development and operations. Challenges • Deliver development and testing environments quickly with infrastructure as a service (IaaS) • Automate existing processes • Make better use of engineering staff time Focused on providing distribution, technology, payment, mobile and other solutions for the global travel and tourism industry, Travelport’s Travel Commerce Platform facilitates travel commerce by connecting the world’s leading travel providers with online and offline buyers through a proprietary business-tobusiness (B2B) marketplace. Travelport has a leadership position in airline merchandising, hotel content and rate distribution, mobile travel commerce and a pioneering B2B payment solution that addresses the needs of travel intermediaries to efficiently and securely settle travel transactions. The company also delivers critical technology services to its airline customers that enable them to focus on core business competencies and reduce costs. Travelport is constantly developing software solutions that deliver innovation and value across a wide array of business partners. Often, this requires agile software development and DevOps methodologies processes that until recently could be hindered by manual, multi-step deployments of development infrastructure. “We are faced with multiple challenges led by the growing demand for dev-test servers, and the deployment process was taking too long,” says Chris Frawley, manager, infrastructure orchestration group, Travelport. Case Study | Travelport Size: 3,700 Employees Location: Langley, U.K. © 2016 Cisco and/or its affiliates. All rights reserved. Industry: Travel Commerce 1 The company also wanted to free its engineers from provisioning tasks so they can invest more time in providing IT services of higher value, specifically, performance, capacity, and availability management. “Development teams understand the value of IT services and the speed that are being delivered by public cloud providers. We recognized that same value and wanted to provide cloud services for them at a more effective cost.” says Frawley. Unify infrastructure management with Cisco technology and services from OneCloud Consulting. • Use Cisco UCS® servers and Cisco Nexus® switches for production and dev-test Solutions • Enable developer self-service IaaS portal with Cisco UCS Director Automated Infrastructure as a Service Using Cisco UCS Director to automate provisioning, Travelport is providing developer teams with self-service IaaS that delivers virtual environments in less than an hour. “OneCloud Consulting worked very closely with us on the deployment and helped us customize UCS Director to our needs,” says Frawley. “We leveraged Cisco’s out-of-the-box task library to help us move quickly.” Faster time-to-market Because developers now have infrastructure on demand, they no longer need to plan new projects weeks ahead of time. They can start immediately and improve time to market. “We’ve accelerated service delivery to development and QA teams, enabling them to do their jobs better,” says Frawley. <1 HOUR TO PROVIDE DEV/TEST ENVIRONMENTS Improved operational efficiency FASTER TIME TO MARKET With Cisco UCS Director, bare metal servers are provisioned in hours instead of days. Servers and virtual machines are automatically configured for network, domain, and administrative rights. “We’re saving a lot of time and freeing up our engineers to concentrate on performance tuning and other strategic tasks,” says Frawley. Integrating diverse technologies Travelport is using Cisco UCS Director with VMware vSphere to image virtual machines and plans to use Cisco APIs to integrate a wide range of third-party © 2016 Cisco and/or its affiliates. All rights reserved. 2 technologies in its data center, reducing operational expenses with accelerated service delivery. “Cisco UCS Director has a great interface that simplifies interactions with other solutions,” says Mahmoud Abdirahman, senior systems engineer at Travelport. • Provides development and testing environments in less than an hour • Speeds time to market for software development with self-service and automation Results • Reclaims IT staff time for more strategic uses, saving up to 2 hours per task with automated workflows Keeping up with a business on the move Travelport plans to begin using Cisco UCS Director in its production environment and automate storage and network-oriented tasks. “We’re always being asked to do more without adding resources, and Cisco UCS Director will help us meet that challenge with unified management,” says Frawley. Products & Services Unified Computing • Cisco UCS servers • Cisco UCS Manager • Cisco UCS Director Routing and Switching • Cisco Nexus 7000 Series Switches Americas Headquarters Cisco Systems, Inc. San Jose, CA Virtualization • VMware Storage • IBM SAN Volume Controller Services • OneCloud Consulting Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) © 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 03/16