vii TABLE OF CONTENT CHAPTER 1 TITLE PAGE DECLARATION ii DEDICATION iii ACKNOWLEDGEMENT iv ABSTRACT v ABSTRAK vi TABLE OF CONTENT vii LIST OF FIGURES xi LIST OF TABLES xii LIST OF ABBREVIATION xiii INTRODUCTION 1 1.1 Introduction of Study 2 1.2 Background of Thesis 3–4 1.3 Statement of Issues 4–7 1.4 Objective of Thesis 8 1.5 Scope of Thesis 8 1.6 Significant of Thesis 8 1.7 Research Methodology 9 – 10 viii 2 CERTIFICATE OF FITNESS FOR 11 OCCUPATION (CFO) & CERTIFICATE OF COMPLETION AND COMPLIANCE (CCC) 2.0 Introduction 2.1 Certificate of Fitness for Occupation 12 13 – 15 (CFO) 2.2 Certificate of Completion and Compliance 15 – 17 (CCC) 2.3 2.4 Significant of Final Certificate 17 - 18 2.3.1 Issuing of Vacant Possession 18 -19 2.3.2 Control of Building Safety 19 – 20 Person Who Involved in Issuing CFO and 20 CCC 2.5 2.6 3 21 – 24 2.4.1 Professionals / PSP 2.4.2 Local Authority 25 Technical Departments 26 2.5.1 Internal Technical Departments 26 – 28 2.5.2 External Technical Departments 28 – 33 Conclusion PROCEDURES & LIABILITIES 3.0 Introduction 3.1 Procedure of CFO & CCC 3.1.1 Qualified Person to Issued CFO & 33 34 35 - 36 37 37 – 38 CCC 3.1.2 Documents Needed along the 38 Procedure of CFO & CCC 3.2 Procedure of CFO 38 – 41 3.2.1 Qualified Person to Issue CFO 42 – 44 3.2.2 Time Entailment to Issue CFO 44 – 45 3.2.3 Requirement to be Fulfilled When Issuing CFO 46 ix 3.2.4 3.3 Documents of CFO Pprocedure 46 - 47 Procedure of CCC 48 – 51 3.3.1 Qualified Person to Issue CCC 52 – 53 3.3.2 Time Entailment to Issue CCC 54 – 55 3.3.3 Requirement to be Fulfilled When 55 – 56 Issuing CCC 3.3.4 3.4 Documents of CCC procedure Conclusion of Procedure of CFO and 56 – 57 58 CCC 3.5 Roles and Liabilities of Person In-charged 59 under CFO and CCC 3.5.1 Roles and Liabilities of Local Authority 59 – 61 and Professional under CFO System 3.5.2 Roles and Liabilities of Local Authority 61 – 63 and Professional under CCC System 3.5.3 Negligent under CFO and CCC 63 – 65 3.5.4 Duty of Care under CFO and CCC system 65 – 66 3.5.5 Conflict of Interest under CFO and CCC 67 – 68 System 3.5.6 Civil Action under CFO and CCC system 68 3.5.7 Delay under CFO and CCC system 69 3.5.8 Death of PSP under CFO and CCC system 69 – 70 3.5.9 Conclusion of Liabilities for CFO and 70 – 71 CCC system 4 ANALYSIS AND FINDINGS 4.1 Introduction 4.2 Analysis of Questionnaire 4.2.1 Respondent’s Background and 72 73 – 74 74 74 – 77 References Project 4.2.2 Analysis of Comparison Study Between CFO and CCC Procedure 77 – 70 x 4.2.3 Analysis of Comparison on 80 – 82 Duration of Time for CFO and CCC 4.2.4 Analysis of Comparison Study on 83 – 84 Liabilities Between CFO and CCC 4.2.5 Conflict of Interest Between Parties 84 – 85 Involved under CFO and CCC 4.2.6 Duty of Care under CFO and CCC 4.2.7 Worst Case Scenario under CFO 86 87 – 88 and CCC 4.2.8 Delay of Final Certificate Issuance 88 – 91 under CFO and CCC 4.2.9 Analysis of Transformation from 91 – 93 CFO to CCC Improve the Delivering System 4.2.10 Analysis of Biasness Issue and 93 – 94 How to Handle Biasness 4.2.11 Most Preferable Delivering System 4.3 5 Conclusion of Comparison Analysis 94 - 95 96 CONCLUSION & RECOMMENDATION 97 5.0 Introduction 98 5.2 Research Finding 99 5.3 Study Constraint 99 5.4 Suggestion for Future Study 100 5.5 Conclusion 101 REFERENCES APPENDIX 102 xi LIST OF FIGURES FIGURE TITLE PAGE 1.1 Methodology of Thesis 10 3.1 Process of CFO Delivering System 41 3.2 Timeline for CFO Delivering System 44 3.3 Process of CCC Delivering System 51 3.4 Timeline for CCC Delivering System 54 4.1 Liabilities of Professionalism under CFO and CCC 83 System 4.2 Percentage of Conflict Happened Between Parties under 84 CFO and CCC 4.3 Common Causes of Delay under CFO System 88 4.4 Common Causes of Delay under CCC System 90 4.5 Respondent’s Opinion on Transformation of Delivering 91 System Improve the System 4.6 Most Preferable Delivering System 94 xii LIST OF TABLES TABLE 3.1 TITLE Forms That Has Been Used Under CFO Delivering PAGE 39-40 System 3.2 Qualified Person under CFO Delivering System 42 3.3 Documents to Be Submitted under CFO System 47 3.4 Forms That Has Been Used Under CCC Delivering 49 – 50 System 3.5 Qualified Person under CCC Delivering System 52 3.6 Documents to Be Submitted under CCC System 57 3.7 Summary of Comparison in term of Procedure between 58 CFO and CCC 3.8 Summary of Comparison in term of Liabilities between 70 – 71 CFO and CCC 4.1 Background of the Respondents 75 4.2 References Project by Respondents 76 – 77 4.3 Comparison Findings between CFO and CCC in 78 – 80 Procedure Aspect 4.4 Duration of time for CFO Project Case Study 81 4.5 Duration of time for CCC Project Case Study 81 4.6 Parties Involved in Conflict under CFO System 85 4.7 Parties Involved in Conflict under CCC System 85 4.8 Duty of Care for Parties Involved in CFO and CCC 86 4.9 Action to be Taken in Worst Case Scenario 87 xiii LIST OF ABBREVIATION MEANING BP Building Plan CCC Certificate of Completion and Compliance CFO Certificate of Fitness for Occupation CIDB Construction Industrial Development Board IEM Institution of Engineer Malaysia IWK Indah Water Konsortium JBPM Jabatan Bomba dan Penyelamat Malaysia JPS Jabatan Pengairan dan Saliran LA Local Authority LAM Lembaga Arkitek Malaysia OSC One Stop Centre PSP Principal Submitting Person SP Submitting Person TCF Temporary Certificate of Fitness for Occupation TNB Tenaga Nasional Berhad UBBL Uniform Building by Law VP Vacant Possession