Phone: 713-718-8490
Fax: 713-718-8196
Financial Aid Office
2015-2016 – Work-Study Job Request Form
Houston Community College Supervisors or Department Managers
Supervisor Contact Information- Please complete all fields
Supervisor Name
Building/Department
Phone Number
BackUp Supervisor
BackUp Phone Number
John E. Smith, Jr.
Coleman/Enrollment Services
713-718-5083
Shawana Harris
713-718-7371
Choose One:
Supervisor Title
Room#/Floor
Email Address
BackUp Title
BackUp Email
On-Campus
Enrollment Services Associate
Suite 100 / First Floor
john.smith2@hccs.edu
Enrollment Services Assistant
shawana.harris@hccs.edu
Days/Hours of Operation – Please enter the hours your department is open on the specified days
Example
OPEN: 8:00am CLOSE: 5:00pm Thursday
OPEN: 8:00am
CLOSE: 6:30pm
Monday
OPEN: 8:00am
CLOSE: 6:30pm
Friday
OPEN: 8:00am
CLOSE: 6:00pm
8:00am
6:30pm
CLOSED
Tuesday
OPEN:
CLOSE:
Saturday
OPEN:
CLOSE: CLOSED
Wednesday
OPEN: 8:00am
CLOSE: 6:30pm
Sunday
OPEN: CLOSED
CLOSE: CLOSED
Job Information – Attach additional documents, if needed.
Registration Assistant
Job Title
Work Location The Welcome Center
No. of Positions 4
Currently Enrolled As HCC Student; No Specific Major Is Required; HCC - Coleman Student Preferred
Major
Job Description
(See HCC Website for thorough job description.)
Employee will be responsible for answering phones and addressing student questions and inquiries over-the-phone
and in person. Must be knowledgeable of various Coleman program requirements. Employee will assist in filing and
documenting transcripts and assisting Enrollment Services Associate and Assistant with other duties as assigned.
Must be prompt, professional and exhibit excellent customer service skills at all times. Must respect confidentiality.
Dress Code
Business Casual Attire Required.
Objective (What [skills or experience] will the student develop in this position?)
Student(s) will develop and improve customer services skills, phone etiquette, time management, teamwork and handling complex
situations. In addition, the student will learn more in depth about the admissions and registration processes, working behind the
scenes to ensure student enrollment is consistent with the policies and procedures as they relate to HCC. Student will have an
opportunity to interact with customers and be able to translate the knowledge accumulated to improve student success. Student will
gain experience working in a diverse environment, participating in dialogue that will be influential in decision-making and be able to
share the experiences of their classmates to help improve student success. Student will develop strong communication skills, public
speaking skills and also skills that can be used in the future as they grow and matriculate professionally.
Any changes to your job description will require a new Work-Study Job Request Form. This position will remain open until
notified by the supervisor.
Date Posted Online:
Updated 6/03/2014
Work Study Office Only
Date Received:
Page 1 of 1