PROGRAMME HANDBOOK International Year One in Engineering leading to the Award of Certificate in Higher Education SEPTEMBER 2015 Disclaimer This handbook is intended to be an outline guide to the course and the content may change after printing. Students should refer to Programme Specifications, Module Descriptors and the University TQA Manual for full, up-to-date details. CONTENTS WELCOME TO INTO UNIVERSITY OF EXETER ......................................................................................... 2 YEAR PROGRAMME................................................................................................................................ 3 PROGRAMME STAFF .............................................................................................................................. 4 STUDENT / STAFF EXPECTATIONS .......................................................................................................... 5 ATTENDANCE AND PUNCTUALITY ......................................................................................................... 6 INTERNATIONAL DIPLOMA IN ENGINEERING – PROGRAMME STRUCTURE ......................................... 8 ASSESSMENT .......................................................................................................................................... 9 SUBMISSION OF COURSEWORK AND MARKING PROCEDURES .......................................................... 11 PLAGIARISM AND COLLUSION ............................................................................................................. 13 MITIGATION ......................................................................................................................................... 13 FAILURE OF A MODULE ........................................................................................................................ 15 REPEATING THE COURSE ..................................................................................................................... 15 EXTERNAL EXAMINERS......................................................................................................................... 15 STUDENT ACADEMIC APPEALS ............................................................................................................ 16 SUPPORT FOR STUDENTS AND STUDENTS’ LEARNING........................................................................ 17 PROGRAMME EVALUATION AND REVIEW........................................................................................... 20 PROGRESSION ...................................................................................................................................... 20 ASSESSMENT CRITERIA ........................................................................................................................ 20 APPENDIX 1 – GENERIC UNIVERSITY ASSESSMENT CRITERIA AT NQF LEVEL 4 ................................... 21 1 WELCOME TO INTO UNIVERSITY OF EXETER Dear Student We would like to welcome you to the city of Exeter, the University and INTO University of Exeter. We hope very much that you will find your stay with us enjoyable and useful. Our International Year One in Engineering course has been designed with great care and is identical to the first year of the degree course run at the College of Engineering, Mathematics and Physical Sciences at the University of Exeter. It is aimed at preparing you for further studies, and in the workplace. We are familiar with many of the differing needs of students who come to us for tuition, but at the same time we value your comments and suggestions so it is important that you keep us informed of your own particular needs. You will find that INTO University of Exeter is a busy place. The University has a growing number of international students, and as well as our own full-time students, students come to us for English tuition and support from other departments and Colleges in the University. Of course, there are several thousand British students on the campus too. So you will meet people from many cultures and contexts and we hope that you will benefit from the opportunity to practise your English in many different situations and with many different sorts of English speakers. Devon is a very pleasant part of Britain in which to study. INTO University of Exeter organises a number of trips to interesting places during the year. In addition, the International Society on campus also arranges many events and trips for international students and you are strongly recommended to take advantage of these. The university has a large number of clubs and societies which cover a huge range of activities – I am sure you will be able to pursue any interests you might have. We understand that at first you may find life difficult, since living in a new country can be both exciting and strange. You will have to get used to the food, the people and, of course, the weather. But you will learn best if you are happy and comfortable. So do not stay silent if you are worried about something or if you have a problem. In this handbook you will find that there are many people who can help you. I and all the staff here at INTO are always available to answer any questions you might have. We wish you a very happy stay in Exeter and look forward to working with you to help you achieve your ambitions. Andy Robertson Programme Manager International Year One in Engineering (Certificate in Higher Education) and Foundation in Engineering, Mathematics, Computer Science and Physical Science 2 YEAR PROGRAMME International Year One in Engineering – September 2015 2015/16 Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 w/c 14-Sep 21-Sep 28-Sep 05-Oct 12-Oct 19-Oct 26-Oct 02-Nov 09-Nov 16-Nov 23-Nov 30-Nov 07-Dec 14-Dec 21-Dec 28-Dec 04-Jan 11-Jan 18-Jan 25-Jan 01-Feb 08-Feb 15-Feb 22-Feb 29-Feb 07-Mar 14-Mar 21-Mar 28-Mar 04-Apr 11-Apr 18-Apr 25-Apr 02-May 09-May 16-May 23-May 30-May 06-Jun IYOE September Welcome Week Uni. Terms UT - Welcome Wk UT1 - 1 UT1 - 2 UT1 - 3 UT1 - 4 UT1 - 5 UT1 - 6 UT1 - 7 UT1 - 8 UT1 - 9 UT1 - 10 UT1 - 11 UT1 - 12 Notes Welcome Week Assessment UT2 - 1 UT2 - 2 UT2 - 3 UT2 - 4 UT2 - 5 UT2 - 6 UT2 - 7 UT2 - 8 UT2 - 9 UT2 - 10 UT2 - 11 UT2 - 12 Assessment Uni Ass. Starts Revision Employability Resit Employability Employability Exam Board Results Week - Term Ends 3 UT3 - 1 Uni Ass. Starts UT3 - 3 UT3 - 4 UT3 - 5 UT3 - 6 UT3 - 7 Break Break Break Good Friday Break Break PROGRAMME STAFF Name Andy ROBERTSON RECEPTION Dawn BIRD James MERRETT Role Programme Manager Engineering Pathways (IYOE and FEMCSPS) Chloe SHARPE Amy HENRY-MORGAN Magdalena KATOMREI Laura CIVILL Isaure TRIBY Joaquin NAVARRO Lecturer (Materials) Robyn LEVINE Marion FULCHER Sarah SHIRLEY Lecturer (Physics & Mechanics) Academic Support Manager Academic Director Andy HOLBROOK Programme Manager (Resources & Pre-sessional) and IYOP Michael TWITCHEN Alex BLACKMAN a.m.robertson@exeter.ac.uk INTO@exeter.ac.uk Programme Manager UG Maths Programme Manager UG English English & Study Skills Coordinator International Liaison Officers (Progression) Welfare Officer INTO Reception Programme Administrator (IYOE) Pippa WHITTON Email Accommodation Officer Student Services Coordinator (Visa/Activities) D.E.Bird@exeter.ac.uk j.m.merrett@exeter.ac.uk exeterilo@exeter.ac.uk m.katomeri@exeter.ac.uk INTO@exeter.ac.uk I.triby@exeter.ac.uk j.navarettenavarro@exeter.ac.uk r.levine@exeter.ac.uk m.e.fulcher@exeter.ac.uk s.shirley@exeter.ac.uk a.holbrook@ex.ac.uk m.twitchen@exeret.ac.uk a.blackman3@exeter.ac.uk Anna DAVIES Programme Administrator (FEMCSPS) a.k.m.davies@exeter.ac.uk Eleanor WHEATON Lucie BURNETT Marketing Coordinators e.c.wheaton@exeter.ac.uk l.burnett@exeter.ac.uk Zara SALMAN Student Placements Officer z.salman@exeter.ac.uk Jill BARTHOLOMEW Head of Student Services j.bartholomew@exeter.ac.uk Michael TWITCHEN Accommodation Officer m.twitchen@exeter.ac.uk 4 STUDENT / STAFF EXPECTATIONS As a student at INTO University of Exeter you are expected to: 1. Attend punctually all the classes on your course. 2. Inform the Centre of reasons for any absence from classes. 3. Take an active part in classes. 4. Complete and submit homework assignments at the time they are required by your teachers. 5. Think about your own language learning needs and keep your teachers informed about them. 6. Be aware and considerate of the language learning needs of other students in your classes. 7 Be sensitive to cultures other than your own. 8. Organise your time outside the classroom effectively and use opportunities to practise your spoken and written English. 9. Discuss any problems connected with your classes directly with your teachers and/or course coordinators and / or Programme Manager. 10. Complete and submit evaluation questionnaires when asked to do so by your teachers. 11. Abide by University regulations when using IT facilities, both in the Learning Resource Centre and elsewhere. And you can expect staff at INTO to provide you with: 1. Information on the aims of the course. 2. Information on the content of your course. 3. Information on the aims of each lesson you attend. 4. Information on how your performance on your course will be assessed and reported. 5. Help with becoming used to the University and its facilities. 6. Advice on how to use the University’s student support services. 7. Advice and encouragement on how to study your subjects and practise your English outside class. 8. Comment and feedback on your progress throughout your course. 9. Help with your future study plans including applications for other courses. 10. Opportunities to discuss study and other problems in tutorials and at other times. 5 ATTENDANCE AND PUNCTUALITY We take your studies very seriously and we expect you to attend 100% of your classes. Experience shows that good attendance is associated with success in study. During your time at INTO University of Exeter we are required to record your attendance for every class in your timetable. We check your attendance level every week. LATENESS You are expected to attend all classes on time. Please note that if you arrive late for a class, this will be recorded. Frequent lateness will result in Stage 1 of the Attendance Management procedure (see below). SICKNESS If you are unable to attend class because you are ill, as early on the day as possible you need to inform INTO University of Exeter Reception, who will inform your Programme Manager. You can contact Reception by email or phone: E-mail: into@ex.ac.uk Tel: 01392 724282 When you return to class, you must complete a SICKNESS FORM for our records. This form is available at Reception or can be found on the IYOE Programme Information page on ELE: http://vle.exeter.ac.uk/mod/folder/view.php?id=277719 If you are ill for longer than 5 teaching days, you will also be expected to supply a Doctor’s Note (available from the University Health Centre) as well as your Sickness Form. Sickness Forms and Doctor’s Notes must be given to Reception immediately you return. It is important to note that frequent sickness absence will have a detrimental impact on your ability to progress academically and will result in the Fitness to Study Procedure being implemented. For the University’s Fitness to Study policy, see http://www.exeter.ac.uk/students/administration/complaintsandappeals/fitnesstostudyexeter/ AUTHORISED ABSENCE If you know in advance that you have to be absent for a planned period of time, you must complete a REQUEST FOR ABSENCE FORM to be authorized by your Programme Manager. This form can be found on the Programme Information page on ELE: http://vle.exeter.ac.uk/mod/folder/view.php?id=277719 Accepted reasons for absence requests and evidence which you must provide are: Reason Visa/Police appointments Embassy visits Interview with host/prospective University Religious Observance Compassionate Leave Evidence required Copy of appointment letter Copy of appointment letter Copy of all correspondence between the centre, yourself and the university This is only for specific cases as agreed by sponsors and Regional Managers This will be assessed on a case by case basis by the welfare team and your programme manager 6 ATTENDANCE AND EXAMS It is a University requirement for all programmes that you attend examinations, so make sure you know when, and where, your examinations are to be held. If you are ill or absent during the exam period, you must submit a MITIGATION FORM together with medical or other evidence to the Programme Office. Your case will then be considered at a Mitigation Committee, which will decide whether you should be allowed a further opportunity to take the exam. If you do not give a good reason for absence from an exam, a zero will be recorded as your result. In addition, it may be considered that you have withdrawn from INTO University of Exeter. ATTENDANCE MANAGEMENT PROCEDURE It is important to note that we will look at your total attendance record from the start of your course. Accordingly, at certain points in the course, we will examine your total attendance so far and make a decision on whether we need to place you on the Attendance Management Procedure. However, at any point, if your attendance drops suddenly and seriously during a week, we may contact you and ask you to come in to discuss your absence. The Attendance Management Procedure consists of the following stages. At each stage of the procedure you will meet with an appropriate member of academic staff to discuss why you have not been attending. Initial email: The first time that your attendance falls to 89% or less over one week, you will receive a letter asking why you have missed classes and if you are experiencing any difficulty. Stage 1: If your attendance does not improve you will be invited to meet your Programme Manager and the Welfare Officer to explain why you have not been attending. A plan for your return to 100% attendance will be discussed with you. If your absence is associated with sickness, it is possible that the University’s Health, Wellbeing and Fitness to Study procedure may need to be put in place. (See http://www.exeter.ac.uk/staff/policies/calendar/part1/otherregs/health/) If your absence is not associated with sickness or other personal difficulty, you will receive a Stage 1 written warning, a copy of which may be forwarded to your parents/agent/sponsor. In addition, you may be placed on report. A written warning at this stage will constitute the initial warning detailed in the University’s Code of Good Practice on Unsatisfactory Progress (See: http://admin.exeter.ac.uk/academic/tls/tqa/Part%208/8Dacadprog.pdf) Stage 2: If your attendance still does not improve, you will be required to meet with the Head of Student Services. At this meeting, if it turns out that your absence is associated with sickness or other personal difficulty, the University’s Health, Wellbeing and Fitness to Study procedure will be put in place. (See http://www.exeter.ac.uk/staff/policies/calendar/part1/otherregs/health/) If your absence is not associated with sickness or other personal difficulty, you will be issued with a final warning (as given in the University’s Code of Good Practice on Unsatisfactory Progress). A copy of this warning letter will be forwarded to your parents/agent/sponsor. 7 Substantial improvements must be made from now on to avoid your exclusion from INTO University of Exeter. If you are excluded from INTO University of Exeter, you will receive no refund. Stage 3: Any further unauthorised absences will result in you being required to attend a meeting with the Academic Director. At this meeting, a recommendation will be made that you withdraw from INTO University of Exeter. INTERNATIONAL YEAR ONE IN ENGINEERING – PROGRAMME STRUCTURE This programme consists of 120 credits at NQF Level 4, and will be taken over one academic year. All studies will be carried out at the Streatham Campus of the University of Exeter. The programme is divided into modules, and is divided between the subject-specific studies (5 modules worth 90 credits) and study of English Language Study Skills for Engineering (30 credits). ALL modules are compulsory. The examinations for the academic modules will take place at the end of the course apart from Engineering Mathematics where there is an examination at the end of semesters 1 and 2. English Language Study Skills for Engineering is taken over a period of 27 weeks with formative and summative assessment throughout the course. Modules (NQF Level 4) Module Number INT1101 INT1102 INT1103 INT1104 INT1105 INT1106 INT1107 Title English Language and Study Skills for Engineering Core Engineering (Project) Core Engineering (Mechanics, Materials and Electronics Materials and Manufacturing Engineering Mechanics Engineering Mathematics Electronic Engineering Credits 30 15 15 15 15 30 15 Academic modules are defined as INT1102, INT1103, INT1104, INT1105, INT1106 and INT1107. Students wishing to study for an Electronics degree will have to choose this option at the end of semester 1 and, in semester 2, they will study INT1107 and either INT1104 or INT1105. Students not electing to study an Electronics degree will study INT1104 and INT1105 in semester 2. The award of Certificate of Higher Education requires that the student achieves at least 90 credits with marks of at least 40% in all modules. A mark of 70% or more in the academic modules, together with at least 70% in INT1101 (English Language and Study Skills for Engineering) will result in the award of Distinction. The College of Engineering, Mathematics and Physical Sciences (CEMPS) at the University of Exeter has set a level of academic achievement that all students are required to reach for guaranteed progression to the second year of undergraduate study here at the University of Exeter (see table below). Alternatively, it is possible to progress to undergraduate study at another University, dependent on the entry requirements of that institution. 8 The programme broadly conforms to the QAA benchmark statements for Engineering which can be found here: http://www.qaa.ac.uk/Publications/InformationAndGuidance/Pages/Subject-benchmark-statementEngineering-.aspx Entry to CEMPS, University of Exeter, second-year engineering degree programme All eligible degree courses 50% overall average (academic modules) and 65% in INT1101 (English Language and Study Skills for Engineering) Module descriptions The Programme Specification and Module Descriptions can be viewed at: http://vle.exeter.ac.uk/mod/folder/view.php?id=199654 Teaching Learning and Assessment Methods The programme will be delivered using a range of learning opportunities and activities, including: Lectures Tutorials Seminars and seminar discussions 'Drop-in' sessions Regular formative class work activities with feedback Individual and group presentations Online (e.g. ELE activities) Library based resources for individual research Directed private study ASSESSMENT Each module will be assessed by a combination of examination, coursework and course assessment tests (CA Test) with each grade being awarded as a percentage. You will be given information at the start of the module about these tasks and tests, which are also listed in the module descriptors. All examinations and course assessment tests will be closed book. All work will be considered passed if a mark of 40% is achieved. To pass a module it is necessary to obtain an overall mark of 40%, not 40% in every element. Semester 1 Exams: Week commencing 14 December 2015 Semester 2 Exams: Week commencing 18 April 2016 Examinations for English Language Skills for Engineering will take place during the week commencing 14 December 2015, the week commencing 18 April 2015 and the weeks commencing 9 May 2016 and 16 May 2016. You are advised to refer to the module teachers and module descriptions for further information. Assessment is summative or formative. Summative assessment marks count towards your final mark in the module. Formative assessment does not count towards your final mark but is important as it gives an indication of your progress and provides an opportunity for lecturers to give you feedback and advice on how to improve your work. 9 Module Assessment – summative Module INT1101 30 credits English Language and Study Skills for Engineering Coursework 30% of module mark Written assignment INT1102 15 credits Core Engineering (Project) INT1103 15 credits Core Engineering (Mechanics, Electronics and Materials INT1104 15 credits Materials and Manufacturing 100% of module mark Assignments of various types INT1105 15 credits Engineering Mechanics INT1106 30 credits Engineering Mathematics INT1107 15 credits Electronic Engineering 40% of module mark Tutor-marked assessments (40%) 30% of module mark 2 Tutor-marked assessments (7.5% each) Lab reports (2) (15%) 30% of module mark 3 Tutor-marked assessments (7.5% each) Lab report (7.5%) 20% of final mark 2 tutor-marked assessments (10%) 10 computer-marked assessments (10%) 40% of final mark Practical assessment (30%) 1 tutor-marked assessment (10%) Exam 60% of module mark Presentation (practical) Seminar (practical) Reading and Writing (2 exams, 5% and 15% weighting) Listening and Note-taking (practical) (better of two exams) 60% of module mark Three exams (one each Mechanics, Materials and Electronics) end of semester 1 70% of module mark Exam end of semester 2 70% of module mark Exam end of semester 2 80% of final mark Exam end of semester 1 (30%) Exam end of semester 2 (50%) 60% of final mark Exam end of semester 2 (60%) Study skills module submission and marking criteria: The Study Skills (INT1101) module will assess your writing, listening, speaking and study skills. The breakdown of how these will be assessed is shown in the table below: Skills Assessment Semester Weighting Presentation Skills Seminar Discussion Skills Notetaking Skills Assignment Writing Reading and Writing Group Presentation (5 minutes per student) Group Seminar based on assigned readings 2 15% 20% Two 70 minute Listening/Notetaking tests Written assignment 1250 words Two Exams (2 hours each) 1&2 2 1&2 10 2 15% 30% 20% The criteria for assessing each task will differ depending on the skill that is being assessed. As such, for each piece of assessed work, the marking criteria will be explained when the task is set. Use of Calculators Calculators can be used in exams. All calculators must be approved before you will be allowed to use them in your exams; you will be informed about the approval process. Absence from Examinations a) If you are absent from examination(s) with properly documented medical, or other extreme personal circumstances known to the Programme Manager, the examination(s) will normally be deferred on application for Mitigation (See page 13). These deferred examination result(s) will not be capped. b) If you provide a reasonable explanation of your absence but you were not affected by medical, or other extreme personal circumstances, the examination may be deferred at the discretion of the Mitigation Committee. The deferred examination result(s) will be capped at 40%. c) If you fail to provide reasonable explanation for absence, the result for that examination will be 0%. You may also be considered as having voluntarily withdrawn from the course. Scaling of marks INTO University of Exeter reserves the right to scale marks in any subject. Scaling is the adjustment of a set of marks for an assessment, on a consistent basis and for a whole cohort, in order to ensure that they properly reflect the achievement of the candidates as defined by the assessment criteria. Scaling will usually be applied only to the marks for a particular component of the assessment when the marks of a group are affected in an unplanned way. Some examples of situations which may indicate the need to apply scaling mechanisms are: • • external forces unrelated to student performance have adversely affected a whole cohort; a single assessment task or examination question proves to be unreliable. It may be appropriate to scale marks either up or down. SUBMISSION OF COURSEWORK AND MARKING PROCEDURES Work that is to be submitted for formative assessment should be submitted under your name and group number. This work will not count towards the final mark of your module. It will be used to test your understanding of the content of the course and provide you with feedback in respect to your answers to the set questions. The feedback will be provided in the form of written or spoken comments regarding the structure, content or technical use of language. If queries still exist with respect to these comments they can be discussed with Programme Managers. Work that is submitted for summative assessment will count towards your final module mark. Where a single piece of work individually counts more than 5% of your module mark, it must be submitted under your student number for anonymous marking. Any other work can be submitted under your name. Submitted 11 work will be divided into either work with an objective or subjective mark scheme. All work that has an objective mark scheme will have the breakdown of marks for each section shown on the assignment sheet. Work that is to be marked subjectively will be marked according to a set of marking criteria that will be available on ELE or that your teacher will provide when the assessment is initially set. Where work within a subject-specific module is marked by more than one member of the teaching staff, all work will be assessed against the same standard set of criteria (which can be found at the end of this handbook). You are expected to submit all coursework by the set deadline. All deadlines will be published at the start of the module and also on the respective assignment briefs/cover sheets. Work submitted by the deadline will be marked and returned, with appropriate feedback, within three University weeks of the submission date. Work submitted after the deadline and up to two weeks late will be marked to a maximum of 40%. Submission of work after the two week period will result in a zero mark being awarded. No coursework will be marked if received after marked coursework has been returned to the other students. Unless you are told otherwise, work should be submitted to the Programme Office (I/2.05). Make sure you obtain a receipt for your work to prove you handed it in and that your submission is recorded by the Programme Office. This will be kept as an official record of submission and will be checked against the submitted work immediately following the submission deadline. Non-submission of coursework will be investigated and dealt with according to University procedures. Non-submission of any part of a module's coursework has the consequence that you will be ineligible to sit a referred examination in that module, if it were necessary. By submitting coursework you declare that you understand and consent to the University policies regarding plagiarism and mitigation (these can be seen online www.exeter.ac.uk/plagiarism and www.exeter.ac.uk/mitigation respectively), and that you have read INTO's rules for submission of written coursework. Absence from practical activities (laboratory sessions, practical examinations etc.) a) If you are absent from a practical activity with properly documented medical, or other extreme personal circumstances known to the Programme Manager, a mark will be awarded at Mitigation (See page 13). These marks will not be capped. b) If you provide a reasonable explanation of your absence but you were not affected by medical, or other extreme personal circumstances, the mark awarded will be at the discretion of the Mitigation Committee. Any mark awarded will be capped at 40%. c) If you fail to provide reasonable explanation for absence, the result for that practical activity will be 0%. You may also be considered as having voluntarily withdrawn from the course. Use of English For assessment purposes, in subject-specific modules, answers will not be penalised for misuse of English language, except in cases where the misuse of language results in a poor or unclear argument or changes the content of the answer through an error in the use of technical language. 12 Double Marking Double marking will be carried out on at least 25% of all examination scripts and coursework tasks. In addition, all failures will be double marked. PLAGIARISM AND COLLUSION During your time with INTO University of Exeter and when you progress into the academic Colleges, you will be submitting a good deal of written work, much of which will contribute to your final results. Plagiarism is defined as representing as your own the words or ideas of other people, whether published or not. In the university context it may take the form of, for example, copying parts of a textbook, web page or lecture handout into an essay without acknowledging the source, or copying another student’s work and passing it off as your own. Always acknowledge direct quotes or the ideas of other writers by naming the source. Do not permit your work to be copied by others. Internet plagiarism is dealt with in the same way as plagiarism from printed sources and search engines make it fairly easy to detect. The use of essay bank material for assessment purposes is not permitted under any circumstances. Any case of cheating and/or plagiarism will be dealt with according to University procedures. See http://www.ex.ac.uk/admin/academic/tls/tqa/plag1.htm. Collusion is the representation of another’s work or ideas as one’s own without appropriate acknowledgement or referencing, where the owner of the work knows of the situation and both work towards the deceit of a third party (while in plagiarism the owner of the work does not knowingly allow the use of his or her work). Collusion is also dealt with under the University procedures. The Academic Misconduct Officer for INTO University of Exeter is the Academic Director. MITIGATION For mitigation for exams or completed assignments You should complete an Application for Mitigation form (available from the Programme Office or Reception) no later than one day after your examination or assignment submission deadline. Give the form to the Programme Office, together with written supporting evidence, such as a doctor’s letter or appointment card. The evidence you supply must be verifiable. A Mitigation Committee will consider your application as soon as possible. The Committee will decide, first, whether you have grounds for mitigation and, second, and decide what the necessary course of action should be. You will be notified of the decision as soon as possible. For an extension for an assignment Hand in the mitigation application to the programme office no later than one day BEFORE your assignment submission deadline together with your supporting evidence, such as a doctor’s letter. Your Programme Manager will consider your application and you will be notified of the decision as soon as possible. 13 The duly signed mitigation form will then be returned to you. This form must then be stapled to the front of your work as proof of the extension. If an application for extension is made after the deadline, extensions will only be granted if the nature of the problem prevented earlier application (e.g. transport problems) The Mitigation Committee is notified of all Extensions granted. For absence from practical activities (laboratory sessions etc.) Hand in the mitigation application to the programme office no later than one day AFTER your missed practical session together with your supporting evidence, such as a doctor’s letter. It is important to note the following: The mitigation process cannot take place after you have received your assessment results. If you have to apply for mitigation later than one day after your assessment takes place you must supply written evidence in support of your late application. Your application will not be considered without this evidence. Mitigation cannot be considered where there has been academic misconduct. You should note that handing in work after the deadline without permission will result in substantial marks being deducted from your work. You can appeal against the decision of the Mitigation Committee on certain grounds only (see STUDENT ACADEMIC APPEALS below). Mitigation will be granted on the following basis: Illness: Self-certificated illness within 7 days of the deadline will receive an extension of up to 4 days. A medical certificated illness of one week or more within 3 weeks of the deadline will have an extension granted as appropriate to the problem. If you are regularly having health problems around deadlines you will be referred to the medical centre. Absence from University: Unplanned absence within 4 days of the deadline for emergency purposes (e.g. to support a sick relative) will have an extension as appropriate, normally up to 4 days. Planned absence for social events such as weddings, sports events etc. will have no extension granted. Transport Problems: Breakdown/Failure of public transport will have an extension of one day granted, provided that reasonable steps were taken to arrive at the school on time. Other: Other circumstances that may arise will be considered on an individual basis by the committee. Mitigation will not be granted for: Computer and Printing Problems: Good IT practice means that back-ups should be kept as both electronic and hard copies. There are also computers available across the campus available 24 hours a day, 7 days a week. No extension will be granted. 14 The Mitigation Committee will consist of the Academic Director and Programme Managers. A Programme Administrator will take minutes. In exceptional circumstances, you may appeal in writing against a penalty imposed for late submission of work. In such cases the appeal must be lodged with the Academic Director within 10 working days of the original submission date. In making an appeal the notes and exclusions above should be noted. The appeal will not be accepted if you had an adequate opportunity beforehand to submit an application for an extension. http://www.exeter.ac.uk/staff/policies/calendar/part1/otherregs/appeals/ Please see your Programme Manager for more information. FAILURE OF A MODULE Should you fail any modules there are two possible outcomes – Condonement or Referral. Condonement This is the process that allows the Certificate in Higher Education to be awarded despite the failure to achieve 120 credits, provided that the overall mark of 40% has been achieved over the 120 credits of assessment including the marks for the failed and condoned modules. A maximum of 30 credits can be condoned. Where more than one condonable module is failed, the module with the highest mark will be condoned. You will not have the opportunity of reassessment in the condoned module. Failure in INT1101 English for Academic Study and INT1106 Engineering Mathematics will not be condoned. These modules will only be subject to referral. See http://www.admin.ex.ac.uk/academic/tls/tqa/ugexams2.htm for more information. If you have any condoned modules however, you will not be able to progress to a degree at Exeter Referral This is the process whereby a further attempt at an individual examination, following an initial module failure, is permitted without the requirement to repeat any attendance. Referral in any module will constitute a second formal examination – coursework may or may not be included in the re-assessment. See module descriptors for further detail: http://vle.exeter.ac.uk/mod/folder/view.php?id=199654 You must complete all summative coursework before you are entitled to referral. The grade for the referred exam, and therefore the module grade, will be capped at 40%. Referred exams will normally be taken in the next examination period (for semester 1 examinations) or in the resit period which takes place some 4 weeks after the semester 2 exams REPEATING THE COURSE This is not normally permitted. You may be allowed to repeat the course in very exceptional circumstances if you have not completed your programme for health reasons or other personal circumstances. Repeating the course is at the discretion of the Academic Director on payment of full fees. 15 EXTERNAL EXAMINERS In the UK Higher Education system, each course is required to appoint one or more external examiners. These individuals are usually academics from another university. These external examiners read and approve assessment materials, and also ensure that the academic quality of marking and feedback is maintained. Full details of the external examiners can be found at http://www.exeter.ac.uk/staff/policies/calendar/part2/examiners/ 'The contacting of external examiners by students regarding any aspect of their programmes of study is prohibited and will be treated as an offence under the University's Disciplinary Procedures. Externals are requested to inform the University's Examinations Office should such an occurrence take place.' STUDENT ACADEMIC APPEALS INTO University of Exeter follows the rules on academic appeals set out in the Teaching Quality Assurance Manual of the University. The rules can be found here: http://www.exeter.ac.uk/students/administration/complaintsandappeals/academicappeals/ You can appeal against your formal assessment results on certain grounds, as follows: There were important circumstances affecting your performance of which a Board of Examiners had not been aware before reaching its decision, but only if you can present reasonable grounds why such circumstances had not been presented to a Mitigation Committee or the Examination Board in advance of its meeting; and/or There were procedural irregularities in the formal conduct of an assessment or in reaching another academic decision; and/or There is evidence of prejudice or of bias on the part of one or more examiners and/or markers. Please note: you cannot appeal against a decision of an Examination Board or the academic judgement of an internal or external assessor unless you believe that this judgment was not made fairly or according to the correct University process. You cannot appeal because you are not happy with the academic judgment of the internal and/or external examiners. All marking and testing procedures follow certain guidelines. For example, a proportion of all work is second marked. This is usually enough to ensure that marking is fair. Please see your Programme Manager if you would like more information on marking procedures. If you wish to appeal against your assessment results, you must do so within 10 working days of being notified of an academic decision. Appeals lodged outside this period will not normally be considered unless there are fully justifiable reasons. You should use an Academic Appeals Form for your appeal, and this should be sent to the INTO University of Exeter Academic Director. The Academic Director will carry out investigations to determine whether there are grounds for appeal. The findings of these investigations will be considered in an Appeals Panel, where a recommendation will be made. You will be notified of the decision once the Appeals Panel has taken place. 16 Finally students should be aware that anyone making unwarranted and unsubstantiated allegations concerning the reputation or conduct of members of staff may be subject to disciplinary proceedings. SUPPORT FOR STUDENTS AND STUDENTS’ LEARNING Library, IT Services and Printing At Exeter, the University Library maintains its principal collections in the main library buildings on the Streatham and St Luke’s campuses, together with a number of specialist collections in certain Colleges. The total Library collection comprises over a million volumes and 3000 current periodical subscriptions. Information Technology (IT) Services provide a wide range of services throughout the Exeter campuses including open access computer rooms, some of which are available 24 hours, 7 days a week (including printing). Additionally, INTO has its own dedicated facilities in the Learning Resource Centre (Level 0). Helpdesks are maintained on the Streatham and St Luke’s campuses, while study bedrooms in INTO and University accommodation are linked to the University’s campus network. Printing can be carried out in the INTO Learning Resource Centre. Photocopying, booklet binding, etc. is available in the Print Shop located on the first floor of the Forum (up the stairs by the Helpdesk). Independent Learning The Learning Resource Centre (LRC) provides facilities for INTO students and teachers to work independently on their learning. It is open Monday to Friday from 8.30am to 6.00pm. Your programme will have a Guided Independent Learning programme for you to follow. The intention is to help you to find resources related to the class work you are doing and to deal with individual issues you may have that are not being taught in the main curriculum. For example, you may have particular pronunciation or grammar issues and one of your English teachers might ask you to come to the LRC for help. It may be that you need some help understanding the new vocabulary in one of your subject modules. Help and support is available from a teacher in the LRC. He/she can help with any learning challenge you may have and suggest a course of action to help you with it. The teacher on duty can also help you with any issues with regard to ELE (see below). The Lending section has books you can borrow for pleasure and to improve your reading speed. There are also some books about Business, Economics, Finance, Law and Engineering. The Reference Section has reference books, text books and work cards for: most subject areas grammar vocabulary reading comprehension writing study skills examination practice 17 The Computers Some of the Computers in the LRC can be used to develop your grammar, reading and other language skills. There is also special software for preparing for the IELTS exam. There is an Internet bar which you can use to access your email and do other things on the Internet. There are also dictionaries and encyclopaedias on the Computers and in book form. . Exeter Learning Environment (ELE) The University and the INTO Centre use an online learning platform called ELE (vle.exeter.ac.uk) to support subject and language learning. You will be shown how to use it and you will be expected to use it as part of your course. The site is available throughout the University and can be accessed from your accommodation. There are separate areas for each of the programmes and modules. You will need your University login and password to enter the sites. Resources include: Timetables Course programmes / schedules Programme handbook Coursework tasks, schedules and marking criteria Past exam papers Supporting academic resources to assist your studies Links to useful web sites Language practice Access to useful forms Overview of Regulations for using Computing Facilities This is just a simplified summary and you should also read the full regulations available at: http://www.exeter.ac.uk/calendar/its/. To use systems managed by IT Services, you will need to register. You will receive instructions for how to do this when you receive your University ID card. Any user identification or password you are given is for you alone: don't tell anyone your password and don't try to use anyone else's. Computing facilities can only be used for authorised purposes and special permission is needed to use computers for personal, commercial or outside work. You must make sure you know how to use the equipment. You need permission to move anything, to borrow anything or to connect any new hardware. Follow instructions for starting and finishing time on the computers. While you are using University computers, use only authorised software. You must not damage, interfere with, or modify any hardware or software; if you do you may be charged for having it put right. You must not load any new software onto INTO or University computers. If you break these rules you may be breaking the criminal or civil law and will certainly be liable to disciplinary action. 18 Tutoring It is University policy that all Colleges should have in place a system of academic and personal tutors for their students. A University-wide statement on such provision is included in the University’s TQA Manual. http://admin.exeter.ac.uk/academic/tls/tqa/Part%206/6B(2010)Personal%20Tutor%20System%20CoP%20FI NAL.pdf Student Support Services Additionally, the following units at Exeter between them provide a wide range of support services to all students: University Wellbeing Service - available free of charge, to provide confidential help and support. Student Health Centre Study Skills Service - can provide one-to-one guidance and information on all aspects of academic study and skills. Family Centre provides high quality care and education for early-years children of students and staff. Student Advice Centre (the Forum) is your first port of call for free, impartial and confidential advice on a range of issues: housing, finance, and academic matters. Students' Guild is the students' union of the University of Exeter. Student complaints procedure. Chaplaincy supports and encourages students all students. The International Student Support Office supports non UK students across all University of Exeter campuses. AccessAbility aims to provide advice, guidance, signposting to other services and, in some cases, face-to-face assistance for those in need. The University is committed to supporting disabled students, staff and visitors on all its campuses. My Career Zone You have full access to My Career Zone. Staff Student Liaison Committees All Colleges are required to operate Student Staff Liaison Committees (SSLC), which allow students to contribute directly to the enhancement of educational and other provision at discipline level. At INTO we offer a Student Staff Liaison Committee for each programme with a student representative from each subject pathway, and a Subject Chair chosen from the representatives. This ensures that a very broad crosssection of the student body is represented. Students are also represented through the Subject Chairs on the INTO Education Committee, INTO Boards of Studies and INTO Programme Meetings where their input into the development of current and new programmes is valued. Welfare and Academic Support INTO offers enhanced welfare and academic support. Student attendance is tracked very carefully and on a weekly basis so that if a student does not attend class, follow up is done in a timely fashion through resident tutors in INTO accommodation or by our student welfare support team. A buddy scheme is underway to support students before and when they arrive at Exeter. Students have access to their Programme Managers on a regular basis for academic matters and have tutorials with their personal tutors each semester to review progress. The tutor responsible for Independent Learning in the Centre is available for consultation with students and there is a dedicated PC cluster with 19 language / skills development software and a more traditional study centre with book-based resources, video and taped materials. One-to-one tutorial support for writing is a feature of all our English Language modules where tutors give feedback on specific assignments at draft stage. There is also a dedicated social programme for INTO students which include visits to places of interest in the region but also events where students can develop their English. PROGRAMME EVALUATION AND REVIEW The University and INTO draw on a range of data to review the quality of educational provision. The College documents the performance in each of its taught programmes, against a range of criteria on an annual basis through the Annual Programme Monitoring cycle: • • Admissions, progression and completion data In Year Analysis data Previous monitoring report Monitoring of modules External examiner’s reports and University and College responses (reported to SSLC) Any Professional, Statutory and Regulatory Body/accrediting body or other external reports Consultation with employers and former students Staff evaluation Student evaluation Programme aims Subject areas are reviewed every five years through a periodic subject review scheme that includes external contributions. PROGRESSION Throughout your programme you will be supported by the International Liaison Officers, Chloe Sharpe and Amy Henry-Morgan, together with Zara Salman (Placements Officer) who will help you through your UCAS application, and give advice and guidance to help ensure that you can continue your studies next year. They can be contacted on a 'drop-in' basis between 0900 and 1200 in Room 2.32 or via e-mail: exeterilo@exeter.ac.uk You should check your university email every day, as this is the main communication method used by Chloe and Amy. Watch for an invitation to your Progression Welcome meeting, where the application process will be explained to you. There will be a Welcome Meeting in October to introduce you to the UCAS system. ASSESSMENT CRITERIA All submitted work will be assessed using the University of Exeter Generic Assessment criteria modified as required to reflect the nature of the assignment. The Generic NQF Level 4 Assessment Criteria are detailed on the next page. 20 APPENDIX 1 – GENERIC UNIVERSITY ASSESSMENT CRITERIA AT NQF LEVEL 4 Marks Assessment categories Knowledge & Understanding of Subject Cognitive/ Intellectual Skills (e.g. analysis and synthesis; logic and argument; analytical reflection; organisation and communication of ideas and evidence) Use of Research-informed Literature (including referencing, appropriate academic conventions and academic honesty) 26-39 (Fail) 40-49 (3rd) 50-59 (2.2) 60-69 (2.1) 70-85 (1st) 86-100 (1st) Major gaps in knowledge and understanding. Significant inaccuracies. Gaps in knowledge and superficial understanding. Some inaccuracies. Threshold level. Broadly accurate knowledge and understanding of the material. Some elements missing and flaws evident. Good, consistent knowledge and understanding of the material, main concepts and key theories at this level. Detailed knowledge and understanding of the main concepts/ theories at this level. Beginning to show awareness of the limitations of the knowledge base. Highly detailed knowledge and understanding of material, concepts and theories at this level. Awareness of the ambiguities and limitations of knowledge. Brief and irrelevant. Descriptive. Only personal views offered. Unsubstantiated generalisations. Little or no attempt to draw conclusions. For the most part descriptive. Views/ findings sometimes illogical or contradictory. Generalisations/ statements made with scant evidence. Conclusions lack relevance and/or validity. Threshold level. Some awareness of issues. Sense of argument emerging though not completely coherent. Some evidence to support views, but not always consistent. Some relevant conclusions Sound, routine knowledge and understanding of the material, main concepts and key theories. Some flaws may be evident. Issues identified within given areas. An emerging awareness of different stances and ability to use evidence to support a coherent argument. Broadly valid conclusions. Good analytical ability. Acknowledgement of views of others. Arguments generally logical, coherently expressed, well organised and supported. Sound conclusions. Very good analysis throughout. Perceptive and persuasive points made within given area. Explicit acknowledgement of other stances. Arguments wellarticulated, and logically developed with a range of evidence. Strong conclusions. Logical, articulate analysis a consistent feature. Persuasive points made throughout the work within a highly articulate, balanced argument. Judiciously selected evidence, drawn from relevant research. Convincing conclusions. No evidence of reading. Views are unsupported and non- authoritative. Academic conventions largely ignored. Evidence of little reading appropriate for the level of study, and/or indiscriminate use of sources. Academic conventions used weakly. Threshold level. Some evidence of reading, with superficial linking to given text(s). Some academic conventions evident and largely consistent, but with some weaknesses. Knowledge of literature beyond core text(s). Literature used accurately but descriptively. Academic skills generally sound. Knowledge of the field of literature appropriately used to support views. Research-informed literature integrated into the work. Good use of academic conventions. Critical engagement with appropriate reading. Knowledge of research-informed literature embedded in the work. Consistently accurate use of academic conventions. Exceptionally wide range of relevant literature used critically to inform argument, balance discussion and/or inform problem-solving. Consistently accurate and assured use of academic conventions. 0-25 (Fail) LEVEL 4 cont… Graduate Skills Little or no evidence of the required skills in any of the skills areas. for Life and Employment (e.g. researchrelated skills; written, graphical and oral communication skills; group working; problem-solving; practical and professional skills) Marks for Level 4 0-25 (Fail) Limited evidence of skills in the range identified for the assessment at this level. Significant weaknesses evident, which suggest that the candidate is not on course to gain skills necessary for graduate-level employment. 26-39 (Fail) Research skills: Some evidence of ability to collect appropriate data/ information and undertake straightforward research tasks with external guidance. Can communicate in a range of formats, including orally, appropriate to the discipline(s), but with evident weaknesses. Can work effectively with others as a member of a group, and meet most obligations to others (e.g. tutors and peers). Some evidence of ability to apply methods appropriately to address a welldefined problem. Able to recognise own strengths and weaknesses in relation to professional and practical skills identified by others, but lacking insight in some areas. . 40-49 (3rd) Research skills: Can collect and interpret appropriate data/ information and undertake straightforward research tasks with external guidance. Can communicate effectively in a range of formats, including orally, appropriate to the discipline(s). Can work effectively with others as a member of a group, and meet obligations to others (e.g. tutors and peers). Can apply methods accurately to address a well-defined problem, and begin to appreciate the complexity of the issues in the discipline. Able to evaluate own strengths and weaknesses in relation to professional and practical skills identified by others. Research skills: Can collect and interpret appropriate data/ information and successfully undertake straightforward research tasks with limited external guidance. Can communicate well and consistently in a range of formats, including orally, appropriate to the discipline(s). Can work very effectively with others as a member of a group, and meet all obligations to others (e.g. tutors and peers). Can apply methods accurately to address a well-defined problem, appreciating the complexity of the issues in the discipline. Able to take initiative in evaluating own strengths and weaknesses in relation to professional and practical skills identified by others. Research skills: Can collect and interpret appropriate data and successfully undertake research tasks with a degree of autonomy. Can communicate very effectively in a range of formats, including orally, appropriate to the discipline(s). Can work very effectively with others as a member of a group, showing leadership skills where appropriate, and meet all obligations to others (e.g. tutors and peers). Can apply methods accurately and very effectively to address a well-defined problem, appreciating the complexity of the issues in the discipline. Able to show insight and autonomy in evaluating own strengths and weaknesses in relation to professional and practical skills. Research skills: Can collect and interpret appropriate data/ information and undertake research tasks with autonomy and exceptional success. Can communicate highly effectively in a range of formats, including orally, appropriate to the discipline(s). Can work exceptionally well with others as a key member of a group, showing leadership skills where appropriate, negotiating and meeting all obligations to others (e.g. tutors and peers). Can apply methods accurately and highly effectively to address a well-defined problem, appreciating the complexity of a range of issues in the discipline. Able to show insight and autonomy in evaluating own strengths and weaknesses in relation to professional and practical skills. 50-59 (2.2) 60-69 (2.1) 70-85 (1st) 86-100 (1st) 22