Module 19 Marketing plan Planning should be designed to ensure that the organisation’s goals are matched to its marketing opportunities Any tourism marketing plan must be flexible enough to permit rapid adjustment in the light of changing circumstances Marketing planning means knowing: • Where the organisation is • Where it wants to be • What are its goals • Who are its customers, and • How it can reach them PRICING What is Price? • Price: the amount of money charged for a product or service, or the sum of values that consumers exchange for the benefits of having or using the product or service Why Is Price Important? – It produces revenue – It influences demand Evolution of Pricing • Most early pricing was through negotiation, also known as “haggling” between buyer and seller • Fixed pricing became the standard practice for self-serve retailing, charging one price for all buyers • Dynamic pricing: the practice of charging different prices depending on individual customers and situations Common Pricing Mistakes 1. Pricing is too cost-oriented. 2. Prices are not revised often enough to reflect market changes. 3. Prices do not take into account the other elements of the marketing mix. 4. Prices are not varied for different products, market segments, and purchase occasions. 3 Approaches to Pricing • Cost-Based • Value-Based • Competition-Based Cost-Based Pricing Approaches Break-even Chart for Target Price Sell 30,000 to Breakeven 1400000 1200000 Sell 15,000 to cover overhead Cost in dollars 1000000 Target profit ($200,000) 800000 Total revenue Fixed cost 600000 Total cost 400000 200000 0 0 10000 20000 30000 40000 50000 60000 70000 Sales volume (Units) Figure 10-4 Value-Based Pricing Approaches Value-based pricing – price based on buyers’ perceptions of value rather than on the seller’s cost • Everyday low pricing (EDLP) – pricing consistently low, relatively few discounts or temporary price promotions • High-Low pricing – higher prices are charged on a daily basis, but frequent promotions General Pricing Approaches Product Cost Price Value Customers Cost Product Cost-based Pricing Customers Value Price Value-based Pricing Figure 10-5 Competition-Based Pricing Competition-based pricing – – Setting price based on the prices that competitors charge for similar products May be a market leader who sets prices and the other companies follow suit – Going-rate pricing sets prices at the level of competition within the industry – reflects collective wisdom of the industry? – Sealed-bid pricing is used for selling to business and government, where bidding is used Pricing Strategy Summary 5 Key Considerations • Customers • Competition • Channels • Cost • Company Considerations