Timothy Technical
4 Privet Drive
Lynchburg, VA 24502
(434) 100-1234
programbytimothy@yahoo.com
PROFESSIONAL SKILLS PROFILE
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Programming
Teamwork
Website Design
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Group Presentations
Social Media
Application Development
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Flexible & Adaptable
Troubleshooting
System Diagnostics
TECHNICAL SKILLS
Software: Microsoft Office Suite 2010, Adobe Photoshop, Macromedia Dreamweaver
Operating Systems: Microsoft Windows 95/98/00/03/XP, MS-DOS, Linux, Mac OS X
Programming: C/C++/C#, Visual Basic, HTML, JavaScript
Networking: Cisco Works
EDUCATION
Bachelor of Science, Business Management Information Systems
Liberty University, Lynchburg, Virginia
Specialization: Application Development
Minor: Business
Honors: Dean’s List, Tau Sigma Honor Society
Anticipated May 2015
Relevant Coursework In: Application Programming, Web Architecture/Development, IS Hardware and
Software, Database Management Systems, Business Data Communication Systems, System Analysis
and Design, C# Programming, Object-Oriented Programming, Advanced Object-Oriented
Programming, Web Enterprise Technologies, Principles of Management, Business Marketing,
Probability and Statistics, Finite Mathematics
CERTIFICATIONS
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Comp TIA A+ Certification, 2014
Cisco Certified Network Associate Wireless (CCNAW), 2013
Microsoft Office Excel 2010 Expert, 2013
Microsoft Office Word 2010, 2012
PROFESSIONAL EXPERIENCE
Help Desk Walk-in Support
Liberty University ResNet, Lynchburg, Virginia
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Service University employees/student laptops and desktop computers for issues/updates
Address a wide variety of software and driver- related issues
Provide troubleshooting for a range of technical problems
Perform full OS installs of Windows XP/Vista and Linux on various systems
Communicate one-on-one to understand customers’ concerns and explain solutions
IT Support, IT Intern
Governor Mifflin School District, Shillington, Pennsylvania
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May 2013-August 2013
Worked with High School IT administration implementing desktop computer upgrades
Resolved help tickets from teachers/staff dealing with software, hardware, and network issues
Used Norton Ghost to roll out images for laptop and desktop units
Sales Associate/Warehouse
Circuit City, Shillington, Pennsylvania
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August 2013 - Present
June 2010-August 2013
Sold TV’s, DVD players and other high tech devices to customers, staying up to date with
current trends to keep the store competitive in a fast paced industry
Trained three new employees promoting teamwork and cooperation among staff
COMMUNITY SERVICE -Accumulated over 120 hours of community service
Dorm Leadership
Liberty University, Lynchburg Virginia
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Provided mentoring, encouragement, and weekly meetings for 8 students
Assisted resident assistant in planning monthly teambuilding activities
Taught 35+ students from the dorm social media etiquette in once per semester training
Website Design & Social Media Volunteer
Shillington Evangelical Free Church- Shillington, PA
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August 2011- Present
May 2012 – August 2012
Designed new church website from the ground up
Updated staff profiles, church calendar, and event descriptions
Identified and fixed broken links; added links to send direct emails to the pastor and staff
Established Facebook and Twitter Accounts for the church
Trained 4 members of church leadership to use social media applications