ARRANGING THE TOUR
YOURSELF
The categories
Identify yourself
• A good starting point is to ask
for the supplier’s sales
representative or the sales
office.
Be prepared
• Have your own travel agencies
address and phone number
handy.
Repeat back everything
• Always confirm and
reconfirm what was said.
Know who you are talking to
• Always get the first name of
the person you are dealing
with and a locator for any
booking you make.
Confirm:
• Remember to confirm both the
amount and method of
payment.
Write everything down
• Start a separate file for
everyone you book.
Do not miss deadlines
• Never misses any deadlines!
In worst scenario, you could
be forced to cancel the entire
trip.