TK 24_ASSGNMENT_business_english Leaflet 1. Complete the following sentences with appropriate words from the box. The text attached (Alford )will help you. 1. 2. 3. 4. Frank Sharp is head of _______ at Ilford. The Impact program is an attempt to change the company’s __________ The new system of pay was only agreed after a long ___________ involving. After identifying a number of ________ a within the company, Ilford was able to work out a fairer system of pay. 5. Under the new pay system, some workers had lower salaries. Naturally, this lead to ________ at first. 6. Employees who are also union officials are knows as _________ they are used to negotiating with management. 7. Before management can decide what a job is worth, they must have some system of __________. 8. In the past _________ in Britain have been characterized by bitter fights between unions and management. 9. The unions which represent the interests of office workers are known as _______ unions. What are the unions representing factory workers called? 10. Workers generally become unhappy if they know they’re being paid below the _______ for the job. 11. The _______ at Ilford is based to a large extent, on how well the employee performs the jobs. Personal development discussions are a key element of the system. 12. The company’s new grade structure allows for annual __________ for every employee. 2. Phrasal vebs: Take Match the verbs (1-8) with their correct definition. 1. to take aback a. to make a written note of something. 2. to take down b. to start doing something which someone else began 3. to take in c. to shock/surprise 4. to take (time) off d. to hire/employ 5. to take on e. to behave badly toward someone even though it is not that persons fault that you are upset. 6. to take up f. to stay away from work for a short period. 7. to take over g. to deceive 8. to take out on h. to pursue. 3. Draft the leaflet. You work for Foley Press, Forest Road, Wolverhampton WO72 4XU publishers of school and college textbooks. Your office is Mrs Mary McMachon. You are given the following fax from her.