Bi0dor,LLC GrandRapids,MI Bi0dor Business Plan 2015 TABLE OF CONTENTS Contents I. Executive Summary ________________________________________________________________________________ 1 II. Vision and Mission Statement _____________________________________________________________________ 3 III. Industry Profile and Overview ____________________________________________________________________ 4 IV. Business Strategy___________________________________________________________________________________ 8 V. Company Products and Service __________________________________________________________________ 12 VI. Marketing Strategy ________________________________________________________________________________ 13 VII. Competitive Analysis ______________________________________________________________________________ 18 VIII. Management Team ________________________________________________________________________________ 20 IX. Operations _________________________________________________________________________________________ 23 X. Financial Forecast _________________________________________________________________________________ 25 XI. Loan Proposal _____________________________________________________________________________________ 26 EXECUTIVE SUMMARY I. Executive Summary A. COMPANY NAME Our company name is Bi0dor, LLC, the name representing the services we provide. Our systems utilize naturally occurring biological metabolism to reduce and remove odorous chemical compounds from contaminated waste air. B. BUSINESS PLAN OVERVIEW Bi0dor is a privately owned service provider that designs biofilters for odor reduction in industrial use. Biofiltration is a process by which naturally occurring biological metabolism is used to reduce odorous chemical compounds in waste air before it is released into the atmosphere. The most common contaminant is hydrogen sulfide, a malodorous compound that is a product of the decomposition of organic material and waste. This is a constant and growing need in the wastewater treatment industry in particular, which is the primary market Bi0dor will be servicing. The most common odor-reducing technologies are wet chemical scrubbers and carbon adsorbers. These technologies are expensive, inefficient, difficult to maintain, and often produce hazardous byproducts. We intend to supply our clients with a low maintenance, low cost, and low energy-use alternative. Additionally, we intend to customize each biofilter to the specific needs of the facility, optimizing efficiency and ensuring sustainability of the design. Our staff of four engineers provide the system designs for the product. As part of the design process, we have the capabilities to construct a complete analysis of each site we service and we provide construction administrative services. C. MARKET OVERVIEW Our initial business strategy focuses on the wastewater treatment industry over the first few years of startup. The Wyoming Clean Water Plant, the wastewater treatment facility for the City of Wyoming and the surrounding area, is our first client and will serve as our “test market”. This initial project will serve to establish operational details such as cost estimates, project timelines, and supplier relationships. Our business strategy will be adapted to include other odor-producing industries after we have established our practice and our name in the market. Secondary markets include the pulp and paper industry, composting facilities, paint industry, and livestock processing and production. D. BUSINESS STRATEGY OVERVIEW The business plan incorporates market research and projected trends. Based on this information, our company has developed specific strategies to make our company a success in our target market. Our Page 1 EXECUTIVE SUMMARY company values environmental and economic sustainability, considering the efficiency of the processes we design and the carbon footprint of the manufacturers we recommend. We wish to serve our client by providing a superior product in respect to project lifetime and overall cost. We plan to promote ourselves as designers of the most efficient and sustainable biofiltration systems, which will differentiate our product in the market. To do this, we will market to wastewater treatment facilities in particular by submitting advertisements in relevant magazines and distributing informational brochures. As a startup business, a challenge we must overcome as a company is establishing our name in the market of wastewater treatment. However, our greatest strength is our confidence that through customer relations and sustainable biofilter design, we will provide a higher quality, longer lasting, and more cost efficient product than our competitors. Understanding our strengths and weaknesses will help us maximize opportunities and avoid threats in the existing market. E. MANAGERIAL STAFF OVERVIEW Our staff includes four design engineers, each with an impressive resume in chemical or environmental engineering. These individuals are responsible for the founding of this company and will be making executive decisions during startup. Their primary role is to serve as the designers of our product and they will interact with clients on a regular basis ensuring we meet their needs. In addition, business personal will facilitate operations. We plan to staff a CFO, a business executive, and a marketing executive to handle business operations. F. FINANCIAL OVERVIEW To ensure the success of our company, we will need additional funds to jumpstart a sustainable operation. Based on financial analysis, we are requesting the bank finance a loan valued at $311,000. The purpose of this loan will be to provide salaries for our seven employees during the first year of operation. The four co-founders of this company are confident in the success of this firm, and as confirmation they are willing to receive an annual salary of $30,000 for year one of operation. After one year, we are confident our company will have a substantial net income at which point salaries will be raised. With an average revenue on each project we complete of $250,000, we expect to repay this loan in full after 2 years of operation. Page 2 VISION AND MISSION STATEMENT II. Vision and Mission Statement A. ENTREPRENEUR’S VISION The vision of Bi0dor is to design a biofiltration system that is personalized to the specific needs of each facility. Our service performs a thorough investigation of air quality for each biofilter design. Our engineers will optimize each system with respect to sustainability, long-term use, cost, and operation and maintenance. B. COMPANY VALUES Bi0dor operates under three primary principles: caring, transparency, and stewardship. These principles establish the basis upon which our company makes decision and steers the direction we wish to move within the market. Transparency Thebasisofthedesignnorm“transparency”comesdowntocommunication.Wearecommittedto beingtransparentwithourclientsthroughoutthedesignandinstallationprocess,meaningwewill always be ready to answer questions or explain concerns in a clear and effective manner. Furthermore, our staff will be transparent with each other, recognizing that each individual contributesuniqueinsighttothediverserangeofexpertiseofourcompany. Stewardship The mostmarketableaspects of the biofilteris that it is a low-maintenance, low-cost, and energy efficientalternativeforodorreduction.Ourcompanyvaluesstewardshipbyaimingtoaccomplish odor reduction through sustainable means. Bi0dor has the means and resources to introduce an effectiveandsustainabletechnologyintothemarket,andwefeelthatitisourresponsibilitytodoso. Our product isa natural,simple, andinexpensivealternative toconventional odor treatment. The superiorqualityofourproductbenefitsourcustomersandtheenvironment. Caring Ourcompanyoperateswithacaringmentality,aprinciplethatappliesnotonlytoourclientbutto thesurroundingcommunityaswell.Odorreductionisdesiredbyourclientlargelyduetoconcern forthepublic.Wearemotivatedtoofferourservicesinordertofacilitateodorreductionthuscreating abetterenvironmentforourclientandforthepublic. Page 3 INDUSTRY PROFILE AND OVERVIEW III. IndustryProfileandOverview A. INDUSTRY BACKGROUND Biofiltrationtechnologyhasbeenaroundfornearly50years,butitspopularityintheUnitedStates lagsthatinEurope.Biologically-basedodorcontrolsystemshaveanestablishedhistoryinEurope andcurrently80%ofwastewatertreatmentfacilitiesusingbiofiltrationforodorcontrol.Thereare currently7,500biologicalcontrolsystemsinstalledinEurope,halfofwhichareinstalledatsewage treatmentplantsandpumpingstations[1].IntheUnitedStates,however,popularityforbiofiltration isrelativelyrecentandcompetingodor-controltechnology,primarilywetchemicalscrubbersand carbonadsorbers,arestillmuchmoredominantinthemarket.Thismaybeattributedtoalackof regulatory standards and government-funded research and development, which has begun to increaseonlywithinthelastdecade[1].ThemarketforbiofiltrationisgrowingintheUnitedStates anditwasestimatedthatthisisan$800millionmarketfortheyear2015[2]. Biofilterscanbeconfiguredinavarietyofwaystoaccomplishcontaminantremovaldependingon thecompositionoftheodorousair.Themostimportantcomponentofabiofilteristhemediaused forcontaminantremoval.Themediacanconsistofnaturalorsyntheticmaterialandisoptimizedto haveahighsurfacearea,appropriatestructuretoresistcompactionsturdy,andhighporosityinorder to adsorb large quantities of contaminants andextend time tosaturation.Naturalmedia includes woodchips,peat,orlavarockandisgenerallyinexpensive.Syntheticmediaisengineeredtofunction optimallyandthereforelastlonger,butisoftenfarmoreexpensive.Biofiltermediaisinoculatedwith specificbacteriausedtometabolizethetargetedcontaminant. Biofiltrationisacosteffective,sustainable,andlow-maintenancealternativetoconventionalodor control technologies. Media replacements requirements is lower for biofilters than it is for other technologyallowingforareductionintheoverallcostofthesystem.Theprocessrequiresnochemical additions,makingitanattractivealternativefromanenvironmentalandsafetyviewpoint.Themedia inthebiofiltermustbemonitoredfortemperature,pH,andmoistureduetobacteriasensitivity.The design is developed around these parameters in order to produce an effective system that is essentiallyself-sustaining. B. CUSTOMER GROUPS Our primary customer group is wastewater treatment plants in the United States. According to BiotechnologyforOdorandAirPollutionControl,“Residentialdevelopmentwillcomeevercloserto plants,increasingthelikelihoodofodorcomplaints”[3],thereforeodorcontrolisagrowingneed. Wastewater treatment plants produce the gaseous compound hydrogen sulfide, a malodorous chemical, that biofiltration has proven to efficiently remove. Operators of wastewater treatment facilitiesarefamiliarwithbiologicalprocessesbecauseotherbiological-basedtreatmentisusedfor Page4 INDUSTRY PROFILE AND OVERVIEW various components of the overall treatment process. Subsequently, operators are accepting of biofiltrationbecausetheyhaveexperiencewithoperationsinvolvingintricatemetabolicprocesses. Secondarymarketstoconsiderinthefuturearepulpandpaperfactories,compostingfacilities,the paintindustry,andlivestockprocessing.Theseplantsproducewastegasinlargequantitiesthataffect factoryworkersaswellasthoseworkingandlivinginthesurroundingcommunity.Ourgoalisto enterthismarketbyfirstestablishingagoodcompanynameinthewastewatertreatmentindustry. Afterouroperationiswellunderwayandwehavebuiltasuccessfulresumeofprojects,wehopeto extendourservicestotheseindustries. C. REGULATORY RESTRICTIONS Onthefederallevel,theUniteStates’governmenthasdirectedtheEnvironmentalProtectionAgency (EPA)tocompletestudiesinvolvingcompostingbiosolidwastefromagriculture,septicsolids,and sewagesludge,howevertheenforcementofnuisanceodorcontrolislefttotheState,localcourts,and theirexecutiveagencies[3].Regulationofodorprovestobechallengingduetothesubjectivityofits measurements. No systematic “odor scale” exists due to the variability of the compound and individualreactions[3].Odorisnotregulatedaccordingtosetquantitativestandardsforwastewater facilities[4].However,theproductionofhydrogensulfideatthesefacilitiestypicallyrequiresaction betakenforodorpreventionduetonuisanceodors. A permit to install will typically need to be acquired by the facility prior to construction of the biofiltrationsystem.Specificregulationsinthisregarddependonstateandlocallaws.Weintendto applyforandobtainanyregulatorypermitsnecessaryforinstallingodorcontroltechnology. D. SIGNIFICANT TRENDS Biofiltration is gaining popularity in the market due to its advantages in terms of cost, effective removal rate, and sustainability options. Familiarity with the process is growing and biofiltration technology is becoming more readily accepted and implemented by the wastewaterindustry. The needforodorcontroltechnologyisalsoincreasingbecauseofadditionalresidentialandcommercial developmentslocatedclosertotheplants.InamarketresearchreportfromBCCResearch,“theglobal marketforsludgetreatmentandodorcontrolequipmentwasvaluedatnearly$5.3billionin2011 andwasexpectedtoreach$5.5billionin2012.By2017,themarketshouldtotalnearly$7billion, whichisacompoundannualgrowthrateof4.7%from2012to2017”[5]. LookingtoEuropeantrends,biofiltrationwillsoonbecomethemostpopularandwidespreadform ofodorcontrol.Inaddition,withinthenextfewdecadesitisestimatedthat$298billionwillbespent onwastewaterandstormwatersystemupgradesorreplacementsduetoaginginfrastructureacross theUnitedStates[6].Thisprovidesanopportunityforourcompanytomoreeasilyenterthemarket because of the increasing demand. Advanced odor control will likely be incorporated into facility upgrades.Plantscurrentlylackingodorcontrolorthoseoperatingwithunsatisfactorysystemswill Page5 INDUSTRY PROFILE AND OVERVIEW bemoreinclinedtoexpandtheiroperationtoincludebiofiltrationasaresultofadditionalfederal funding. E. GROWTH RATE AccordingtoareportbyBCCResearchpublishedinJune2014,thecompoundannualgrowthratefor sludgeandodortreatmentisestimatedtobe5.9%duringthetimeperiodrangingfrom2014to2019 [7].Thisisanincreaseof1.2%fromaprevious2012studyandresultsinanexpected$9.2billion industry by 2019. This shows significant promise for the future of odor treatment at wastewater treatmentplants. F. BARRIERS TO ENTRY AND EXIT Ourcompanywillfinditchallengingtoenterthemarketbecauseexistingcompaniesaretrustedand haveprovidedproventechnologyinthepast.Companiessimilartooursthatdesignalternativeodor controltechnologiesalreadyhaveclientsandreceivereferrals.Wewillneedtopromoteourproduct based on differentiation, but to do so we must first publicize successful projects and our team’s qualificationsbynetworkinginthemarket.Thiswillbeparticularlychallengingbecausethesuccess ofourservicespeakstoourabilitytogaincontractswithwastewatertreatmentplants.Inorderto gain these contracts, we have to first prove ourselves as competent engineers with an innovative solutiontotheproblems.Givenourengineersexperienceinthewastewaterindustry,weexpectthat theirconnectionswillprovideabasisforthestartup.Thisbarriercanbeovercomewiththeaidand referrals of our first client, the Wyoming Clean Water Plant, for whom we are optimizing and retrofittinganexistingodorcontrolsystem. Wemakeacommitmenttoourclientsthatourdesignsarelonglasting,andwehavewarrantieson ourproductstoensurethispromise.However,thispresentsabarrierforexitingthemarketbecause wewillhaveanobligationtocontinueprovidingourserviceforthelifeofthewarranty. G. KEY INDUSTRY FACTORS FOR SUCCESS Tobesuccessfulinthisindustry,itwillalsobeimportanttounderstandvariousmediatypesandtheir usesoastoproducethemostefficientdesignforeachparticularfacility.Thewastewatertreatment industry favors sustainability and long-term cost effectiveness over quick-fixes and low quality products,evenifthismeanscompromisingcost.Weintendtoprofitfromthisnotionbyguaranteeing along-lastingdesignwhichwillhaveahighappealthanlowcosts. Furthermore, for the success of our company we must gain an understanding of governmental regulationscurrentlyinplace.Thiswillhelpustoaccuratelyinformourclientsofdetailsconcerning implementationofthesystem. Page6 INDUSTRY PROFILE AND OVERVIEW H. OUTLOOK FOR FUTURE Odorcontrolisapersistentproblem.Althoughthenatureofthisproductservesone-timecustomers, the number of industries is constantly growing. Odor control machinery is projected to reach $3 billionworldwideby2017,indicatingthisisagoodtimetoenterthemarket[8].Itisexpectedthat biofiltrationwillbecomethedominantformofodorcontrolduetoitseconomicandenvironmental superiority. Page7 BUSINESS STRATEGY IV. BusinessStrategy A. DESIRED IMAGE IN MARKET Ourcompanyimagewillbecustomer-focused,personable,reliable,andefficient.Weaimtoestablish ourselves as innovative with respect to sustainability and attention to detail with our designs by investigatingtheuniquecharacteristicsofeachproject.Withthisapproach,wewillbeabletodesign andoptimizeeachsystemsothatitoperatesefficientlywithaguaranteeoflong-lastingoperation. Ourbiofiltrationsystemswilloperatesustainablyintermsoftheirfunctionallongevityaswellas reduced environmental impact. We are dedicated to environmental sustainability by designing to reduce energy consumption of the system as well as incorporating recycled or natural media materialsintothedesignwheneverpossible. B. COMPANY GOALS 1. Operaonal Tooptimizeasolutionbasedonneedsspecifictoeachclient,wewillperformafullcharacterization ofthecontaminatedairstream.Thisensuresbyproductsarenotformedasaresultofunforeseen biochemicalreactionsduringthetreatmentprocess.Inaddition,thedesignwillaccommodatethe plant’s geographical location. For example, in West Michigan, annual temperature changes and seasonalchanges will bea moresignificant design criteriacompared to anoperationlocatedin a regionwithamoretemperateclimate. 2. Financial Withinthefirstthreeyearsofstartup,ourcompanywillreachalevelofprofitabilitythatwillallow ustorepayourstartuploan.Threeyearsintoourcompanyhistory,weexpecttoachieveacashflow thatsignificantlyreducesliabilityrisksforthemembersofourcompany’ssharedownership.With thesuccessofouradvertisingandpromotionalplan,thegoalofourorganizationistooperateasa milliondollarcompanybythistime. C. SWOT ANALYSIS 1. Internal Strengths Wehaveaskilledsetofemployeesforourstartupcompanythatallowsustoenterthecompetitive market successfully. Our employees have an extensive background in chemical, civil, and environmentalengineeringandareknowledgeableinthemostrecentleadingtechnologyinthisfield aswellasthetrendsofthemarket.Furthermore,wehavetakenonskilledexecutiveleadershipinour business,accounting,andmarketingdepartmentswhowillgreatlycontributetothesuccessofour company. Page8 BUSINESS STRATEGY Incomparisontootherodorcontroltechnologies,ourfirm’sadvantageisthefactthatourtechnology results in less maintenance. We can use this to advertise that our biofilters will result in far less operationandmaintenancecoststhantheiroutdatedandineffectivetechnology. Our particular biofiltration design plan is advantageous over our competitors because it is customizedtothespecificneedsofeachclient.Eachfacilityhastheirownuniquesetoffactorsthat will be taken into consideration in order to design an optimized and highly sustainable system. Optimization includes energy use, utility of space, and cost effectivness while retaining product quality.Whenatallpossible,wearededicatedtousingrecycledornaturalconstructionandmedia materials,aswellaslookingatthepossibilityofretrofittinganyexistinginfrastructure. 2. Internal Weaknesses Our company is at a disadvantage in a market consisting of well-established and experienced companies.Additionally,ourstaffisyoungandlimitedintheirresumeofpublicationsandpatents, whichmaydecreaseourcredibility. Thedesignofoursystemsisnotyetproven,butbasedonpreviousexperienceofourengineerswe expectourdesignstobesuccessful.Ourfirstfewprojectswillservetostabilizethefoundationofour companyandsolidifyourcapabilitytoproduceaqualityproduce. Wecurrentlyhavenoresearchteamorfacilitiesforexperimentaltesting.Ourdesigncapabilitieswill belimitedinthisregarduntilwereachalevelofprofitabilitywherewecanstaffaresearchlaband development team, which is a priority as we expand our company. We are also not staffed in mechanicalorelectricalengineers,whichmaybebeneficialfordesigningcertaincomponentsofthe system. Incomparisontoalternativeodor-reducingtechnologies,biofiltrationsystemhaveagreaterweight, requirealargeareaforsetup,andinvolveacertainleveloffragilityduetothesensitivityofbiological activity.Incomparisontootherbiofiltrationdesigners,ourcompanymandatesaslightlyhighlabor cost for design due to the extensive investigationwe perform in order to optimize a system fora specific plant. The capital cost of our system may turn potential clients away. However, we are confidentourdesignisfarmoresustainableandthereforelessexpensiveinthelong-term. 3. External Opportunies The trend of the market for odor control technology provides an external opportunity for our company.Biofiltrationtechnologyhasbecomemoretechnicallypreciseandwidelyused.Additionally, based on European trends biofiltration can be applied to a variety of industries including food processing, chemical processing, and livestock. Our long-term goal is to expand our business to includethesevariousindustriesinadditiontowastewatertreatmentplants.Thisprovidesuswithan externalopportunitytosignificantlygrowourclientbaseinfutureyears. Page9 BUSINESS STRATEGY In comparison to alternative odor reducing technologies, biofiltration has many advantageous qualities that are attractive to our market. The cost of maintaining a biofiltration system is substantially lower than chemical scrubbing; biofitlration costs approximately 1.2% of chemical operating costs [9]. Whereas other technology requires constant input of chemicals or frequent maintenance,biofiltrationisessentiallyself-sustaining. Our product puts us at an advantage in the market because weare dedicated to designing a high quality, sustainable, and environmentally-efficient system. This approach will allow for the opportunity of promoting ourselves based on environmental conscientiousness, an image that is greatly valued by most of the industrial professionals we will be interacting with. Although this approachmaycauseourupfrontcoststobehigher,wewillactaccordingtothesestandardsbasedon thevaluesofourcompany. Although we are marketing to wastewater treatment facilities, our product has the support of surroundingcommunitieswhowouldgreatlybenefitfromreducednuisanceodors.Citiescontinue toexpandasurbanareasexperiencepopulationgrowth,whichpushcommunitiescloserandcloser towastetreatmentfacilities.Manyofthefacilitieswewillbeprovidingservicestoarepublicentities, therefore they have the best interest of the public in mind and will spend funds to meet the community’sneeds.Thisprovidesanexternalopportunityforourcompany. Inaddition,wastewaterfacilitiesintheUnitedStatesarecurrentlyratedverypoorlyandmanyarein desperateneedofupgrades.Weexpectthiswillincludethelatestandmostefficientodorcontrol technology,whichourcompanycanprovide. 4. External Threats Ourlargestinitialexternalthreatisdevelopingaclientbaseandgainingrecognitionwithintheodorcontrol market. Our primary competitors produce alternative odor-control technologies, such as chemical scrubbers and carbon adsorbers. These companies are well-established in the market becausethesetechnologieshavealongerhistory,butinmanycasesthesetechnologieshaveproven to fail. Until recently, there was little government supported research and development for biofiltrationwhichdelayeditspopularityintheUnitedStates.Unfamiliaritywithbiofiltrationitself mayturnsomeclientsawayfromthestartanditmaybeachallengetopersuadetheirdecision. Additionally,clientswhoarefamiliarwithbiofiltrationwillnotbefamiliarwithourcompanyname, puttingusatadisadvantage.Wewillneedtorelyonthingsotherthanaresumeofsuccessfulcase studiesortestimonialstoproveourselvestoourclients.Wehopetoremedythisbycompetingon productdifferentiation.Engineerswhohaveworkedwithaparticularfacilityinthepastcommonly recommendothercompanieswhenanicheengineeringspecialtyisneeded.Asastartupcompany, wewillneedtorelyonpersonalreferencesofindividualsinourcompany. Page10 BUSINESS STRATEGY D. COMPETITIVE STRATEGY: DIFFERETIATION Weaimtocompeteinthemarketprimarilythroughproductdifferentiationbyestablishingourselves as a unique service. Our competitors typically design a “one-size-fits-all” biofilter, meaning each system is over-designed to accomplish odor-reduction for a variety of circumstances. A biofilter designedinthismannerisnotspecifictotheneedsofeachgivenfacilityandincludesunnecessary system components. These additional components inevitably increase the complexity, but not the effectiveness, of the system. This design approach may be operational, but it lacks the efficiency, sustainability,quality,andeconomicviabilitythatourservicesprovide. Page11 COMPANY PRODUCTS AND SERVICE V. CompanyProductsandService A. SERVICE FEATURES Theserviceweprovideisthedesigndrawings,specifications,andconstructionadministrationfor on-site biofilters used to treat nuisance odors at wastewater treatment facilities. To deliver a satisfactoryproducttoeachofourclients,weplantoperformthefollowingservices. • • • • • • • • • • • • Investigateonsiteodorsourcesandevaluatepotentialinstallationareas Characterizeodor-producingcompoundsinwastegasstreams Understand priorities for each client (i.e. low energy system, low cost system, all natural material,etc) Seekqualitysuppliersofconstructionmaterialsandmedia Optimizetheuseofnaturalorrecycledmaterialinourdesign DesignincompliancewithregulatoryEPArequirements Applyforandobtainpermits Providedesigndrawingsandspecifications Performcostestimationsforconstruction Identifypotentialconstructioncontractorsandrequestbids Provideconstructionplanstocontractor Provideconstructioninspectionoversightduringinstallation B. WARRANTY POLICY We guarantee our design will be sustainable in operation. We ensure a warranty of the selected packing media of 15 years. In addition, we will guarantee a warranty of the operational system (exteriorandinteriorstructure,fans,ductilework,electroniccomponents,etc.)of30yearscovering anynecessaryrepairsandreplacements. C. FUTURE SERVICES Weexpecttoexpandourcompanyinthefuturetoprovideadditionalservicestoalargermarket. First,ourbiofiltrationdesigncanbeappliedtoindustriesotherthanwastewatertreatment.After sevenyearsofoperation,weexpecttohavetheexpertiseneededtoexpandourclientbasetoinclude other industries (i.e. food and beverage processing, composting facilities, fermentation plants, livestockindustry,etc.).Weintendtoofferthesamepersonalizedservicetoourfuturecustomerbase, whichwillrequireustobecomefamiliarwiththeseindustries. Weintendtoexpandourcompanytoincludeaskilledresearchanddevelopmentteam,providingus withaleadingedgeonbiofiltrationtechnology.Thisisarelativelyrecentbutgrowingfieldofresearch whichweexpecttocontributetoonceourresourcesallowforustodoso. Page12 MARKETING STRATEGY VI. MarketingStrategy A. TARGET MARKET TheWyomingCleanWaterPlant,thewastewatertreatmentfacilityfortheCityofWyomingandthe surroundingarea,hasshowninterestintheservicesweintendtoprovideandwillserveasourinitial client.Itisanticipatedthatduringtheinitialstart-upyearsofouroperationourserviceswillattract municipal wastewater treatment facilities, therefore this client base will serve as our short-term targetmarket.Currently,thereareapproximately16,255wastewaterfacilitiesintheU.S[10]. However, biofiltrationcan be applied to a wide range of industries,many of which emit thesame problematicodor-producingcompoundsasdoeswastewaterfacilities,thereforeourskillrangewill be versatile giving us the opportunity to expand our target market. Our long-term target market consistsofprocessesthatemitodorousgasinlargequantitiesandatnuisancelevels.Dataconcerning theprojectedtrendsintheU.S.arebasedonhistoricaltrendsinEurope.Biofiltrationhasbeenapplied tothefollowingindustriesandwillbeincludedinourtargetmarketasalong-termgoal. • • • • • • • • • wastewatertreatmentplants sulfidechemicalplants foodandbeverageprocessing flavormanufacturing compostingfacilities paintindustry biogasfermentationplants wastehandlingplants livestockindustry 1. Benefit Offered PublicConcern Theprimaryodor-producingcompoundatwastewatertreatmentfacilitiesishydrogensulfide(H2S), which the Michigan Department of Environmental Control (DEQ) describes as a colorless, transparent gas with a characteristic of a “rotten-egg” odor [4]. While rarely released in such quantities,H2Shasthepotentialtobedetrimentaltoone’shealth.Ourgoalasacompanyistoreduce H2S odor emissions by installing biofiltration systems. Our product is desirable by governmentoperated facilities looking to satisfy public concern. Addressing odorous emissions improves the livingconditionsintheareaandcouldincreasethesurroundingrealestateandtaxincomeofthe municipalities. Page13 MARKETING STRATEGY AdvantagesofBiofiltration Alternative odor reducing technologies include wet chemical scrubbers and carbon adsorbers, however,thesetechnologiesrequireexpensiveandfrequentmaintenance.Someplantshavereported thesesystemsperformfarlesssatisfactorythanwhatthemanufacturerexpected. Operational advantages of biofiltration in comparison to alternative technologies include the following: • • • • • • • • Thedesignisdiversewithrespecttothetypesofcontaminantsitcantreat The system functions optimally for high volumes of contaminated air with nuisance contaminantlevels,whichischaracteristicofodorsproducedatwastewaterfacilities Theprocessisnaturalandtypicallydoesnotinvolvechemicaladditions Thereisnosecondarywastestreamsinthedesign The packing material is often inexpensive (i.e. wood chips, peat, perlite, etc) and in some cases,themediamaybefoundon-sitefornocost Media replacements are infrequent or are not required at all (depending on the selected mediatype) Thesystemcanbedesignedtobestackable,helpingtoconservespaceandfootprint The system provides a contaminant removal efficiency equal to or greater than that of competingtechnologies Biofiltrationprovidesincredibleeconomicadvantages.Thedesignofthesystemrequiresminimal materialsandlessfrequentmediareplacements,whichgreatlycontributestoalowoverallprojectlifecost.Table1showsacostcomparisonofvariousodor-reducingtechnologies. Table 1. Cost Comparison of VOC Control Technologies [9] ODOR CONTROL TECHNOLOGY Chlorine-basedChemicalScrubber ActivatedCarbonAdsorption Biofiltration Chlorine-basedChemicalScrubber TOTAL COST U. S. $ ቆ ଷ ቇ 10 FT AIR 130 20 8 130 2. Demographic Profile Thedemographicprofileofourclientbaseareindustryprofessionals,specificallyengineers,plant owners,andplantoperatorsofindustrialodor-producingfacilitieslocatedacrosstheUnitedStates. In the context of municipal wastewater treatment facilities, our business will involve interactions withgovernmentpersonnel,requiringfamiliaritywithregulatorystandards. Page14 MARKETING STRATEGY Inmanycases,ourclientwillhavepreviousexperiencewithcompetingtechnologies.Dependingon theeffectivenessoftheirexistingodor-controlsystem,thismayimpacttheirinclinationtochangeto biofiltration.Forthisreason,ourcompanymustbewell-versedinthetrendsofthemarketandhave adetailedunderstandingofthecompetingalternatives. B. CUSTOMER MOTIVATION TO BUY Ourtargetmarketismotivatedtoinstallodor-reducingsystemsforthebenefitofthesurrounding community.Thisisparticularlytrueforurbanareaswherethepublicisincloseproximitytotheodor source.Cityboundariesarebeingpushedcloserandclosertowastewaterplants,increasingtheneed forgovernmentstoencourageodor-controloutofconcernforthepublic. C. MARKET TRENDS 1. Size OurcurrentmarketcanbeestimatedbythenumberofexistingwastetreatmentplantsintheU.S. About 75% of the U.S. population is served by publicly owned treatment plants. There are approximately 16,255 wastewater facilities in the U.S, which has grown by approximately 200 facilities since 1998 [10]. At each of these facilities, there are multiple locations where odors are emitted,providingourcompanywithalargepotentialforbiofiltrationinstallments. 2. Dynamic Trend Markettrendsindicateariseindemandforodor-control,provingthisisagoodtimetoenterthe market.BiofiltrationhasanestablishedhistoryinEuropewhereithasbeenfoundtobeeconomically advantageous for large volumes of low pollutant off-gas streams [11]. As of 1991 in the U.S and Canada,however,itwasestimatedthatlessthan50odor-controlbiofiltrationunitswereinstalled [11]. Intoday’smarket,timehasbeenallowedforadequateR&Donbiofiltration.Ourpotentialclientsare alreadyinformedofthetechnologyandareawareofthebenefits.Furthermore,theAmericanSociety ofCivilEngineers(ASCE)reportedthatwithinthenexttwodecades,anestimated$298billionwill be spent on wastewater and stormwater system upgrades or replacements [6]. ASCE reported wastewater facilities in the U.S. were graded a D+ in 2013 due to aging infrastructure across the country, meaning wastewater treatment plants across the U.S. will be expanding and replacing existingplantfacilitiesinthecomingyears. D. ADVERTISING AND PROMOTION 1. Message Wewillpromoteourservicebasedonitssuperiorityperformanceandlowcostincomparisonto alternative odor reducing technologies. Differentiation of our design includes the decrease in Page15 MARKETING STRATEGY environmental, operation, and economic impact. Furthermore, we will promote our dedication to deliveringasustainablebiofiltrationsystembasedonspecialtyneedsofeachclient. 2. Media We intend to advertise our services by promoting our name through magazines and literature directed at the wastewater industry. We will advertise in publications issued by national organizationssuchastheAmericanSocietyofCivilEngineers(ASCE),theAmericanWaterWorks Association(AWWA),andtheNationalAssociationofCleanWaterAgencies(NACWA).Asourclient base grows, industry recommendations will contribute substantially to broadcasting our image. Using existing civil industrial connections, we plan to connect with engineering firms who work closelywithmunicipalities.Feedbackfromtheseengineerswillbevaluable. 3. Budget Asastartupcompany,ourbudgetforadvertisingislimited.Inordertoestablishasuccessfulcompany, we must allocate a significant amount of funds towards promoting our services in order to gain clients.Weintendtospend$11,000inadvertisinginthefirstfewyearsofstartup.Theamountspent insubsequentyearswillbeadjustedaccordingtoourinitialprofitability. 4. Publicity Our strategies to promote our services include publishing magazine advertisements, distributing informationalbrochures,andbuildingtrustingrelationshipswithourclientsandsupplierssuchthat ourcompanynamebecomeswell-knownandreputable. E. PRICING 1. Desired image Withrespecttopricing,weaimtobecomparablewithourcompetitorsinthemarket.Duetothe natureofthisindustry,asastart-upcompanywerecognizethatourpriceswillnotfeasiblyundercut that of our highly established competitors. We aim to work closely with each client to provide a system that remains within their budget and our designs will be differentiated based on sustainability.Ourcustomerswillreceiveasuperiorbiofiltrationsystemwhichmaximizesremoval efficiencyandminimizesoverallprojectlifecosts. 2. Competors’ Prices Weintendtoworkcloselywitheachclientensuringtheyreceivethemostefficientsystemcustomized totheirspecificoperation.Thetimewewillneedtospendoneachspecializeddesignwilllikelybe longerthanthatofourcompetitors,whosedesignbasisforbiofiltrationisageneralone-size-fits-all approach,thereforeourcostforlabormaybeslightlyhigheraswell.Ourproductdifferentiationwill balancethisdisadvantage. Page16 MARKETING STRATEGY 3. Budget Management Asourcompanygainsprojectexperience,weaimtoensurethesatisfactionofourclientsbyproviding aqualityproductthatisreliableandsustainable.Asaresult,mostofourclientswillbesingle-item buyers.Wearecommittedtoworkingcloselywitheachclienttoensuretheyreceiveasystemthat willprovidelong-termsatisfactionandthatiswithintheirbudget. Insomespecialtysituations,ourclientsmaydesiremultiplebiofiltrationsystemsthroughouttheir facility.Ifweforeseeanopportunitytoinstallmultiplesystemsatonefacilitywithinseparatetime frames,wewillconsiderthepossibilityoflimitingthecostfortheinitialinstallmentandperforma multiple-phasedesignprocess.Afterourdesignhasprovenitselftobereliable,thecustomerwill likelyemployourservicesforfutureneeds.Wewillcontinuetoworkwithintheirbudget. 4. Gross Profit Margin Basedonourfinancialforecastcalculations,weanticipateagrossprojectmarginof74%,69%,and 72%foryears1,2,and3respectively.Thesenumbersarerelativelyhighbecausethevariablecosts forourservicecompanyarerelativelylow. F. DISTRIBUTION STRATEGY Formostsituations,ourbiofiltrationsystemswillbeconstructedonsite.Distributionofourproduct isultimatelycoordinatedthroughthecontractorsandmanufacturersofthematerials.Ourcompany provides services drafting contract documents with specifications proper for the operation and equipment for each design. After creating a bid sheet with estimated unit prices we will request quotesfrommultipleconstructioncompaniesandevaluatetheadvantagesanddisadvantagesofeach offer.Ourclientmakestheultimatechoiceforcontracting,butweprovideourbestrecommendation. Theclientchargestheconstructioncompanydirectlyformaterialandinstallationcosts.Becausethe engineers are most familiar with the design, we will oversee construction to inspect for proper installationofthebiofilter. G. TEST MARKET OurfirstspecializedbiofilterisbeingdesignedfortheWyomingCleanWaterPlant.Thisfacilityhas employedourservicestoprovideafeasibilitystudyanddesignplansforabiofiltrationsystem.Our clientwillfunctionasatestmarketforsimilarprojectsinthefuture.Fromthisstudy,wewillacquire knowledge of the necessary management, budget, and timeline requirements for our company to providebiofilterdesignservices.Costsassociatedwiththedesignwillbedeterminedandwillprovide amoreaccuratebasisforprovidingaquotetofutureclients. Page17 COMPETITIVE ANALYSIS VII. CompetitiveAnalysis A. EXISTING COMPETITORS Existingcompetitorsofourcompanyaredesignersandmanufacturersofbiofiltrationsystemaswell asalternativeodorcontroltechnologiesandwastewatertreatmentplantaccessories.Thefollowing isalistofexistingcompaniesthatwewillbecompetingwithinthemarket. • BioRem • BohnBiofilte • L.S.Enterprises • DanielCompany • PPCAirPollutionControlSystems • Vapex 1. Strengths Thefollowingdescribethemainstrengthsofourcompetitors. Experience:Thecompaniesidentifiedasourcompetitorsarestrongintermsofexperience,someof thembeinginbusinessformorethan25years.Thismeanstheyhaveawell-establishednameinthe marketandareknownfortheircapabilitiesandproductquality.Additionally,theirexperiencehas likelyledtotrustedrelationshipswiththeirclientsandmaterialsuppliers,placinganobstacleforus asweenterintothemarket. QuickResponse:Theexperiencethesecompanieshelpsthemdesignasystemmorequickly.Theyhave developedrelationshipswiththeirsupplierswhichallowsthemtoknowpricesandquantitiesmore efficiently.Experiencealsoimpliestheyhaveabetterunderstandingofwhatworksandwhatdoesn’t, whichhelpsshortenthedesignprocessandcompletetheprojectquicker. LessRestrictedBudget:Ourcompetitorshavebuiltuptheirprofitabilityanditwillbedifficulttomatch theirpricesuponentryintothemarket.Thismakesitvirtuallyimpossibleforourcompanytotryto undercutprices. 2. Weaknesses Thefollowingdescribetheassumedweaknessesofourcompetitors. One-TimeCustomers:Thenatureofthisbusinessusuallyimpliesclientsareone-timebuyers.Forthis reason,acustomerofthesecompaniesmaylikelynotbeareturningcustomeroncetheirneedshave been met. In this sense, they are essentially only marketing to new clients, which brings the competitiontothesamelevelasourcompany. Page18 COMPETITIVE ANALYSIS NonExclusive:Noneofouridentifiedcompetitorsspecializeinbiofiltrationspecifically,butrather offeranarrayofwaterorair-relatedtechnologies.Inthisregard,ourcompanyhasanadvantagein themarketbecausewecanspendmoretimeandenergyoptimizingeachbiofiltertofittheneedsof each client. We can adjust our budget to support researching and optimizing the best possible biofiltrationsystem. Regional:Manyofourcompetitorsoperatewithinaspecificregion,thereforelimitingtheirpotential customer base. We intend to operate nationally and will therefore be knowledgeable about regulationsspecifictocertainstatesaswellastheeffectsaspecificclimatemayhaveonourdesign. B. POTENTIAL COMPETITORS Asbiofiltrationtechnologybecomesmoreandmorepopular,additionalcompetingcompaniessimilar to ours may arise. Additionally, companies currently designing conventional odor-control technologiesmayexpandtheirservicestoincludebiofiltration. Ifthesecompetitorsweretoenterthemarket,theymaynothavetheabilitytoundercutourcostsor offerasystemthatissignificantlymoreeffective,buttheirpresencewilldirectbusinessawayfrom us.Becausethecustomerbaseforthisproductislimited,anyadditionalbiofilterproviderswillaffect ourpotentialmarket.Atthistime,however,ourcompanyisoneofasmallfewthatoffersspecialty biofiltration design. No additional future competitors have been identified. We intend to place a strongemphasisonpromotionaladvertisingsothatourcompanydevelopsatrustedclientbase. Page19 MANAGEMENT TEAM VIII. ManagementTeam A. KEY EMPLOYEES 1. Co-Managers The following individuals have invested in the founding of this company and will serve as comanagersduringstartup.Allfoundingmembershavebackgroundinengineeringandaretoperform alldesignworkforthestartupofthiscompany.Thesefourindividualswillalsoactasco-leadersfor allexecutivedecisionsforthecompany. JonathanGingrich:ChemicalEngineerP.E.Specialty:BiochemicalEngineering JonathanGingrichisalicensedP.E.inbiochemicalengineering.HegraduatedCalvinCollegewitha doublemajorinChemicalEngineeringandBiochemistryandhecontinuedontograduateschoolat theUniversityofMinnesotainbiochemistry,withaspecialtyinbiologicalremediation.Hehasworked forthepast7yearsatacompanyspecializinginindustrialbioremediationofwasteforlarge-scale contaminatedwastesites.Asaresultofhiseducationandexperience,heisanexpertintheareaof biochemicalreactionsandmetabolism,thebasisforbiofiltrationdesign.Jonathan’sexperiencebrings anessentialtechnicalcomponenttoourcompanyandallowsforagreaterlevelofsophisticationwith our designs. Optimization of biofiltration ultimately depends on the success of the biochemical processesinvolved,whichisanentireareaofstudy.Inthisregard,Jonathanbringsanunmatched technicalexpertisetoourcompany. LaurenGrimley:CivilandEnvironmentalEngineerP.E.Specialty:WastewaterTreatmentEngineering LaurenGrimleyisalicensedpracticingcivil/environmentalengineerwhospecializesinwastewater treatmentprocesses.Shehasworkedintheindustryofwastewaterengineeringforthepast9years andhasahistoryofhighlysuccessfulandinnovativeprojectsinthisfield.Herresumeofpastprojects shows a particular emphasis on energy use optimization of conventional wastewater treatment processes.EnergyconservationisanareaLaurenispassionateabout,whichhelpstoprovideabasis fordifferentiationofourcompanyinthemarket.Weaimtodesignsystemswithoptimalefficiency withrespecttoenergyuseandprojectlife,andLauren’sinputishighlybeneficialinthisregard.She hasestablishedanameforherselfinthewastewatertreatmentindustryduetothesuccessofher low-energy designs and her good name and clientele connections will greatly contribute to the successofourstartupcompany. CassandraMiceli:ChemicalEngineerP.E.Specialty:ChemicalDesignProcessEngineering CassandraMiceligraduatedwithaChemicalEngineeringandBiochemistrydoublemajorfromCalvin College.SheworksasaP.E.asachemicalengineer.Herareaofspecialtyisinchemicalprocessesand shehasworkedforthepast8yearsatOdnoTech,acompanyspecializinginvariousformsofodor control technology. She an extensive background designing chemical scrubbers, one of our main Page20 MANAGEMENT TEAM sourcesofcompetitioninthemarket,andunderstandstheadvantagesofbiofiltrationovercompeting technology. She is well-versed in the market of odor control and has many connections with wastewater facilities. Her contribution to the company in this respect is incredibly valuable and providescredibilitytoourcompany.Herexperienceequipsourcompanywithabasisforcontacting potentialclientsandherpositiveconnectionswithindividualsinthemarketgreatlyenhancesour image. KeralaSmith:CivilandEnvironmentalEngineer:Specialty:AirQualityControl Kerala Smith graduated Calvin College with a Civil/Environmental Engineering degree. After graduating,shespenttwoyearsatacivilengineeringfirmintheirwaterresourcesdepartment,and forthepast6yearsshehasworkedattheMichiganDepartmentofEnvironmentalQuality(MDEQ) specializinginairquality.Thiscombinationofexperiencehasprovidedherwithanunderstandingof aircontaminantsandtheirsourcesinmunicipalityfacilities.Sheisexperiencedwiththe“how-to”for airqualitytesting.HerexperienceattheMDEQprovidesourcompanywithaninsideknowledgeof regulationsandpermittinginvolvedwithodor-control.Thisprocesshasthepotentialtobeconfusing andslow,butwithKerala’sexperiencewecanapproachthissituationwithconfidence,puttingusat anadvantageovercompetitors. B. EMPLOYEES TO BRING TO THE TEAM Thefollowingemployeepositionsaretobeaddedtoourteamtoensureasuccessfulcompanystartup. Theywillassistwithbusinessoperationsofthecompanybecauseoftheirexperienceandexpertise. CFO:WeplantobringonanexperiencedCFOtomanagethefinancesofourcompany.Thiswillbe essentialasnoneoftheco-managersaretrainedinfinancesandourlargecashflowmustbewellmanaged for the success of our company. Our potential hire will be someone with experience in financialmanagementforwastewater,municipality,orgeneralengineeringwithatleast8-10years ofexperience. BusinessExecutive:Wewillbeaddinganexperiencedbusinessexecutivetoourteamtohandlethe organization of our company. This individual will be in charge of executing marketing strategies duringthegrowthofourcompany.Thispositionwillensurethatourcompanymaintainsitsvision and acts according to our mission statement. They will oversee operations and ensure all departments act uniformly. The ideal candidate is one who has at least 5-7 years of business managementexperience,preferablywithsomehistoryinthefieldofengineering. Marketing Executive: A marketing executive will serve as the go-between for our engineers and potentialcustomers.Thisindividualwillattendmarketingevents,createanddistributepromotional informationtoourtargetmarket,andmanageadvertisements.Inaddition,wewilldelegatewebpage managementtothisthisindividualandexpectthemtobeexperiencedinthisarea.Ourpotentialhire willbesomeonewithatleast5yearsmarketingexperience. Page21 MANAGEMENT TEAM C. FUTURE EMPLOYEE POSITIONS Ourcurrentstaffhasthecapabilitiestofullymanageallaspectsofourbusiness.However,wedonot havespecialtytraininginspecificaspectsofbusinessandoperation.Duringtheinitialstartupofour company,wewillberequiredtospendtimeandenergyinareasoutsideofourexpertise,thereforeas ourcompanygrowswewillacquireadditionalstaffforproperemployeeutilization.Descriptionsof futureadditionstoourcompanyareasfollows. ResearchandDevelopmentDepartment:Bi0dorplanstoexpandourresourcestoincludeadiverse researchanddevelopmentdepartment.Thishighlyskilledteamwilladvanceourcompanyinthefield ofbiotechnologybydevelopinginnovativemeanstoaccomplishodor-control. ElectricalandMechanicalEngineers:Certainaspectsofthebiofiltrationdesigninvolveelectronic andmechanicalcomponents.Furthermore,manycomponentsofoursystemcouldbedesignedtobe automated. As research and development continues, it would be beneficial to bring on a team of electricalandmechanicalengineerstoprovideourcompanywithamorediversesetofskills. MarketingDepartment:Ourmarketingdepartmentwillaidinpublicrelationsandpromotionofour companyname.ThisdepartmentwillreporttotheMarketingExecutive.Theywillbeemployedto manageadvertisements,companyevents,andclientinteractions. FinancialManagement:ExpansionofourcompanywillnecessitateadditionalstafftoaidourCFO. Asweexpandourcompanyandgrowinthemarket,weintendtoemployawell-trainedbusiness managementstaff.Theinitialexpansionwillincludeachiefaccountantandasalesteam. HumanResources:Asourcompanygrowsandweseetheneedtoexpandourstaff,wewillgreatly benefitfromadepartmenttrainedinfindingtalentedindividualsforeachofourdepartments. Page22 OPERATIONS IX. Operations A. LEGAL FORM OF OWNERSHIP Thelegalformofourcompanywillbealimitedliability.Alimitedliabilitycompany(LLC)isoneof the most common type of private companies because it lowers the liabilities associated with ownership.Thisformofownershipisadvantageousforastartupcompanybecauseitallowscapital toberaisedmorequickly.ALLCprovidesfinancialriskprotectionfortheownerandhasadvantages associatedwithtaxrequirements.BecauseaLLCisrecognizedonalegallevel,itequipsthecompany with credibility in the eyes of clients and suppliers. At startup, our company will have a shared ownershipbetweenemployees,soestablishingourcompanyasanLLCwillallowforeachmember tohaveliabilityprotectionandwillensuredistributionofprofit.Ourcompanywillnothaveaboard ofdirectorsatstartup. B. COMPANY STRUCTURE ThemanagerialflowchartofourcompanyisshowninFigure1.Thisisadiagramofthecompany supervisorypositionsandtheirdesignateddepartmentsincludingourplanforfutureadditionsto theteam. Figure 1. Long-Term Managerial Flowchart C. DECISION MAKING AUTHORITY Thefourco-managerswillhaveexecutiveauthority.Afteroneyearofoperation,weplantopromote oneofthefourfoundingmanagerstoCEOofthecompany.Thisselectionwillbebasedonsupportof theremainingemployeesanddesireforthispositionbytheindividual.TheroleofCEOistoprocess allexecutivedecisions. Thedirectorofeachdepartmentwillhaveauthorityoverdecisionsmadeamongtheirdesignated staffmembers.Departmentswillbeinclosecommunicationwithoneanothertoensureaseamless operationamongthecompany. Page23 OPERATIONS D. COMPENSATION AND BENEFIT PACKAGES Ourfirmwillhavelimitedfundsintheinitialyearsofstart-up.Becauseweareconfidentinthesuccess of our company, the founding co-managers (our four design engineers) are willing to receive a significantsalarycutduringthefirstyearofstartup.Thefoundingmemberswillbereceivingasalary of$30,000forthefirstyearofoperation.Afterthistime,theseindividualswillbecompensatedwith anannualsalaryof$70,000.Theemployeepositionsweintendtobringtoourteamwillreceivefull salariesatstartup.Wehavebudgetedforasalaryof$67,000forourCFOand$62,000forourbusiness andmarketingexecutives.Additionally,wewillensureemployeesareequippedwitha401Kplanand healthcareinsurance. E. CAPACITY CONSTRAINTS Thecapacityofourcompany’sservicesisrestrictedbythenumberofemployeesandtheirtalents andworkload.Theexpectnumberofprojectsourcompanycanfeasiblytakeonisapproximately8 odor-controldesignsinthefirstyearofoperation,9inthefollowingyear,and10inyearthree.Aswe growandexpandouremployeenumbers,wewilladjustouroperatingcapacityaccordingly. Page24 FINANCIAL FORECAST X. FinancialForecast A. KEY ASSUMPTIONS Forecasting our company’s finances required several key assumptions to be made concerning expectationsforouroperation. GrowthRateofStartup Theprimaryassumptionisthatourcompanywillexperienceaconstantandupwardgrowth.Startup companies are designed to grow quickly and we intend to monitor our growth rate frequently to ensureourcompanyisontrack. Demand Theinitialmarkethasbeendefinedas16,255wastewatertreatmentfacilities[10].Althoughsome facilitieswillinstallmorethanonesystem,somewillnotinstallany,thereforewewillassumethis number to be the startup demand. This figure excludes other odor-producing facilities, which we intendtoexpandourtargetmarkettoincludeinyearsfollowingthefirstfewyearsofstartup. ProductionCosts Productioncostsarehighlyvariablefromcasetocasebecauseeachsystemisauniqueandspecialized design.Theinitialinvestmentcostofoursystemscanrangeanywherefrom$400,000to$800,000, dependingonthecomplexityofthedesignandlaborrequired[3].Asadesignfirm,ourengineersare producingasetofplansanddocumentsnecessaryfortheinstallationofabiofiltrationsystem.Our client pays for the engineering services we provide, which includes design plans and contract assembly. B. BASIS OF COST ANALYSIS Theexpectedlaborcostchargedtoourclientassociatedwiththedesignofeachbiofilteraveragesto $100,000. Additionally, we charge 25% of the total project costs for construction administration services.Ourconstructionadministrationcostscovertheserviceofidentifyingandrequestingbids fromconstructioncompanies,recommendingabiddertoourclientbasedonthecapabilitiesofthe constructioncompanyandourexperiencewiththem,andobtaininginstallationpermits.Theclient hastheultimatesayinwhichconstructioncompanytoemploy,howeverwehavetheexpertiseof knowingwhichbidoffersthemostfeasibleprojectcostbasedonourownestimatedunitprices(refer totheAppendixforalistofunitprices).Anaveragefortheinitialinvestmentcostofabiofiltration systemis$600,000totheclient,thusatypicalprojectrevenueforourservices(withoutconstruction costs)$275,000.RefertotheAppendixforallfinancialforecastingcalculations. Page25 LOAN PROPOSAL XI. LoanProposal A. AMOUNT REQUESTED Asastartupcompany,wearerequestingaloanof$311,000fromthebanktojump-startoperation. Theloanwillhaveanannualinterestrateof17%,whichisrelativelyhighduetotheriskassociated withinvestinginanewcompany[12]. B. PURPOSES OF FUNDS Thepurposeofthisloanwillbetofinanceoneyearofsalariesforallsevenofourstartupemployees. Toshowourconfidenceinthesuccessofourcompany,thisloanimpliesthefoundingco-managers arewillingtoreceiveacutinsalaryduringthefirstyearofoperation. C. REPAYMENT SCHEDULE (EXIT STRATEGY) Weintendtorepayinatimelymanner,andbasedonourfinancialforecastwebelievethiswilleasily beaccomplished.Weintendtopayoffhalfoftheloaneachyearsothatitwillbepaidinfullafter2 years of operation. If it were that our company financial forecast is inaccurate and we do not accomplishthisgoal,ourassets(includingcurrentcashvalueofwarranties,technicalequipment,and accountsreceivable)canserveasadequatecollateralfortherequestedloan. D. TIMETABLE FOR LAUNCHING BUSINESS Giventheexperienceofourstaff,wehaveconnectionsintheindustryandexpecttolaunchourfirst project immediately after startup. We are in contact with interested parties providing us with confidencethatstartupwillbesmoothandfullyfunctioning.Startupofourcompanycanbeginifand whentherequestedloanisgranted. Page26 APPENDIX Appendix BREAKDOWN OF OPERATING COSTS Operating Components Components Testing Equipment of Fixed Costs Office accessories Salaries (Fixed Costs) *Assets *Liabilities Variable Costs Internet/Phone Letterhead/Printing Rent Marketing Software License Employee Insurance Liability Insurance Business Executive Marketing Executive CFO Co-Manager (4) Office accessories Accounts Receivable Testing Equipment Warranty Coverage Needed for Salaries Paid per Year Accounts Payable Notes Payable Other Current Liabilities Year 1 Year 2 Year 3 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 10,000 10,000 3,600 2,000 25,000 11,000 15,000 35,000 15,000 62,000 62,000 67,000 120,000 10,000 70,000 10,000 250,000 311,000 7,000 6,000 10,000 10,000 5,000 3,600 2,000 25,000 11,000 10,000 35,000 15,000 62,000 62,000 67,000 280,000 10,000 70,000 10,000 250,000 311,000 155,500 7,000 6,000 10,000 10,000 5,000 3,600 2,000 25,000 11,000 10,000 35,000 15,000 62,000 62,000 67,000 280,000 10,000 70,000 10,000 250,000 155,500 155,500 7,000 6,000 10,000 20% of Annual Fixed Costs *Note: Assets and Liabilities listed here are one-time payments and the values shown do not accumulateoverthethree-yearspan Page27 APPENDIX UNIT PRICES (ESTIMATION OF CONSTRUCTION COSTS) The following unit price estimates will be used during the bidding process for construction to determineareasonablebidapproximation. Estimated Unit Prices Steel structural elements Fiber glass ductile work Fan Electronics Geotextile Insulation Sprinkler system Pressure sensors Media (average) Concrete base $ $ $ $ $ $ $ $ $ $ 9.00 9.00 80.00 150.00 0.30 0.35 50.00 20.00 46.00 4.00 per sq. ft. per ft. each each per sq. ft. per sq. ft. each each per cubic ft. per sq. ft. Bi0dor Statement of Income Page28 Year 1 Year 2 Year 3 Sales revenue 2,000,000 2,250,000 2,500,000 Depreciation 3,573 6,123 4,373 Gross Margin 1,996,428 2,243,878 2,495,628 Variable Operating Costs 87,520 117,520 117,520 Fixed Operating Costs 437,600 587,600 587,600 Operating Income 1,471,308 1,538,758 1,790,508 Interest Expense 26,435 39,653 13,218 Income Before Tax 1,444,873 1,499,105 1,777,290 Income tax (40%) 577,949 599,642 710,916 Net Income After Tax 866,924 899,463 1,066,374 APPENDIX Bi0dor Statement of Cash Flows Year 1 Page29 Year 2 Year 3 Beginning Cash Balance - 1,162,496 1,918,582 Net Income After Tax 866,924 899,463 1,066,374 Depreciation expense 3,573 6,123 4,373 Invested Capital (Equity) 6,000 6,000 29,000 Increase (decrease) in borrowed funds 311,000 (155,500) (155,500) Equipment Purchases (25,000) - - Ending Cash Balance 1,162,496 1,918,582 2,862,828 APPENDIX Bi0dor Break - Even Analysis Year 1 Year 2 2,000,000 Sales revenue Year 3 2,250,000 2,500,000 Less: Variable Costs: Variable Cost of Goods Sold - - - Variable Operating Costs 87,520 117,520 117,520 Total Variable Costs Contribution Margin 87,520 117,520 117,520 1,912,480 2,132,480 2,382,480 Less: Fixed Costs Fixed Cost of Goods Sold - - - Fixed Operating Costs 437,600 587,600 587,600 Depreciation 3,573 6,123 4,373 Interest Expense 26,435 39,653 13,218 Total Fixed Costs Income Before Tax 467,608 633,375 605,190 1,444,873 1,499,105 1,777,290 Year 1 Page 30 Year 2 Total Fixed Costs Contribution Margin % 467,608 96% 633,375 Break Even Sales Volume 489,006 668,280 Year 3 605,190 95% 95% 635,042 APPENDIX Equipment Purchases Equipment Purchases Year 1 25,000 MACRS Rates (7-year recovery period) Year 1 Year 3 3,573 6,123 4,373 3,573 6,123 4,373 0.1429 0.2449 0.1749 Interest Expense Annual interest rate on debt 17% Year 1 Year 2 Year 3 Average debt balance 155,500 233,250 77,750 Interest expense 26,435 39,653 13,218 Gross Margin of Revenue Profit Margin Net Asset Turnover Debt to Equity Ratio Page 31 Depreciation Year 2 Year 1 0.74 0.43 6.31 51.83 Bi0dor Ratio Analysis Year 2 0.69 0.40 7.10 25.92 Year 3 0.72 0.43 7.35 0.00 REFERENCES References [1] E. 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Winer, "Biofiltration: an innovative air pollution control technology for VOC emissions," Journal of the Air & Waste Management Association, vol. 41, no. 8, pp. 1045-1054, 1991. [12] "Fundera," [Online]. Available: https://www.fundera.com/business-loans/small-business-startup-loans. [Accessed 2015]. Page 32