Educational Master Plan 2010-2015 7000 Dandini Blvd Reno, NV 89512 775-673-7000 1 T ABL E O F CO NT ENT S President’s Message .......................................................................................................................... 3 Chapter One: Developing The Educational Master Plan ..................................................................... 6 Introduction ..................................................................................................................................... 6 Brief History of Truckee Meadows Community College ........................................................................... 7 College Vision, Mission, Core Values and Strategic Initiatives ................................................................. 7 Purpose of the EMP ........................................................................................................................... 9 The EMP Task Force-Role and Meeting Schedule ................................................................................... 9 EMP and Accreditation Standards ........................................................................................................ 9 Planning Processes and Related Documents ....................................................................................... 10 Chapter Two: Data Scans ................................................................................................................ 13 External Environmental Scan............................................................................................................ 13 Community Leaders and TMCC Student Forums .................................................................................. 24 Internal Environmental Scan ............................................................................................................ 26 Chapter Three: Program Profiles .................................................................................................... 45 Academic Affairs ............................................................................................................................. 46 School of Liberal Arts.................................................................................................................... 47 School of Liberal Arts Summary ..................................................................................................... 64 School of Sciences ....................................................................................................................... 66 School of Sciences Summary ......................................................................................................... 97 School of Business and Entrepreneurship ........................................................................................ 98 School of Business and Entrepreneurship Summary........................................................................ 102 Workforce Development and Continuing Education ......................................................................... 103 WDCE Summary ........................................................................................................................ 114 Student Services .......................................................................................................................... 115 Student Services Division Summary ............................................................................................. 140 Instructional Support .................................................................................................................... 147 Academic Support Summary ....................................................................................................... 150 Library Summary ....................................................................................................................... 153 Testing Center Summary ............................................................................................................ 157 Tutoring and Learning Center Summary ........................................................................................ 161 WebCollege Summary ................................................................................................................ 164 Chapter Four: Key Findings, Strategic Areas of Focus and Recommended Strategies ................... 165 Findings Based Upon the Internal Scan Data and Information............................................................. 167 Conclusions Based Upon Division Reports ........................................................................................ 168 College Master Plan: Strategic Initiatives and Goals ......................................................................... 171 Program/Unit Review Progress Reports FY 2010-2011 .................................................................... 175 Chapter Five: Implementing and Updating The Educational Master Plan ...................................... 213 Appendix A: Glossary of Terms ....................................................................................................... 214 Appendix B: Community, Advisory and Student Forum Questions Presented to Participants .................... 216 2 President’s Message A relevant and well-organized Educational Master Plan (EMP) is the foundation from which to chart the course of the institution so that it can effectively meet its mission and serve the community. The previous Strategic Master Plan at Truckee Meadows Community College (TMCC) was last updated in 2006. The Facilities Master Plan was developed in 2004. The Academic Master Plan was published in 2007. As incoming Presidents usually require, updates and revisions were in order. Benchmarks to measure progress in many areas, most importantly in Student Services, were established. The goals and objectives embodied in the EMP provide a pathway during good times and require updating especially in an economic downturn. Developing an Educational Master Plan is a daunting task. Analysis of the College's changing internal and external environment, assessment of the community and student needs, and measurement of effectiveness in meeting those needs form the basis for institutional planning. Put simply, the College asks itself where it is now and where it wants to be. Based on the answers to those questions, it sets a course of action and identifies the means to measure when the destination is reached. I especially wish to acknowledge Dr. Jesus Carreon, Interim Vice President of Academic Affairs and Student Services for providing the leadership to develop the Educational Master Plan with support from the EMP Task Force (see page 4). In addition, Anthony Williams, Associate Dean of Student Support Services and Nadine Winslow, Executive Assistant to the Vice President provided tireless effort and energy by helping to manage the details and the process of developing the EMP document. Faculty, staff, and students directly contributed to this planning initiative and are also to be commended, as are the division deans, academic department chairs, and directors who provided leadership support to their faculty and staff. In addition, Elena Bubnova, Director of Institutional Research, and her staff are also owed special thanks for their exceptional assistance in helping to complete the internal environmental scan. The College owes a debt of gratitude to all of these individuals for the dedication and excellent work they put into forming such a viable plan. The real value of this plan lies in the fact that lead faculty from each department developed their own datadriven program profile and projection of needs. In essence, this baseline effort has resulted in a master plan that addresses the genuine needs of the institution and the students that we serve. This valuable input will serve as a critical resource in helping to guide the College as it progresses over the next five years. I am delighted that the plan is now complete and, once again, thank you to everyone who was involved in the project for providing the leadership in developing the plan. This Educational Master Plan is a major milestone for TMCC and will now become a central part of the Strategic Master Plan connected to all other college planning processes. It will be used as a key element in decision-making processes related to resource allocations. Moreover, it will drive the development of future strategic plans. Dr. Maria C. Sheehan TMCC President 3 Educational Master Plan (EMP) Membership and others who contributed to this project The EMP Task Force Membership and other college personnel who contributed to this project are listed below. EM P T ASK F O RCE Paul Aberasturi, Chair Dr. William Mehm, Chair Visual and Performing Arts Department Biology Department Dr. David Boden, Chair Dr. Marie Murgolo-Poore, Associate Dean Physical Sciences Department School of Business and Entrepreneurship Elena Bubnova, Director Jim New, Associate Dean Institutional Research Applied Industrial Technologies Department Dr. Jamie Campbell, Professor Biology Department Co-Chair, EMP Task Force Ted Plaggemeyer, Dean School of Sciences Dr. Jesus Carreon, Vice President Academic Affairs Michael Rainey, Dean Co-Chair, EMP Task Force Workforce Development and Continuing Education Division Fred Crooks, Chair Dr. John Reid, Chair Computer Technologies Department History, Political Science and Law Department Dr. Nancy Faires, Chair Dave Roberts, Director Humanities Department Facilities Dr. Armida Fruzzetti, Acting Dean Delores Sanford, Vice President School of Liberal Arts Finance and Administrative Services Dr. Julia Hammet, Professor James Stokley, Student Anthropology Truckee Meadows Community College Kathy Hutchinson, President Sue Turbow, Chair Classified Council Social Sciences Department Estala Levario-Gutierrez, Director Anthony Williams, Associate Dean Counseling/Support Services Academic Affairs and Student Services Robert Lively, Chair Nadine Winslow, Executive Assistant English Department Academic Affairs and Student Services Fred Lokken, Associate Dean Jim Winston, Chair WebCollege Mathematics Department 4 C OL L EG E ST AF F PAR T IC IP AN T S Mona Concha-Buckheart, Director Marcia Hoch, Transition Specialist Mandatory Services Re-Entry Center Kristen DeMay, Counselor Jay Jorgenson, Advisor Counseling/Support Services Disability Resource Center Anne Flesher, Coordinator Ty Moore, Director/Registrar Tutoring and Learning Center Admissions and Records John Gottardy, Director Michelle Noel, Director Financial Aid Library Robert Hernandez, Director Anastasia Sefchick, Manager Veterans Upward Bound Outreach and Recruitment C O M M U N I T Y A N D A D V I S O R Y B O A R D M E M B E R S – FO R U M R E P R E S E N T A T I V E S John Ainsworth, Apprenticeship Coordinator Southwest Carpenters Miguel Mena, General Manager Training Fund (Northern Nevada) Kathleen Carrico, Director Nevada Small Business Development Center University of Nevada Exitos 1550 Radio Greg Smith, Apprenticeship Administrator Northern Nevada Joint Apprenticeship Committee Barry Duplantis, Logistics Director Len Stevens, Executive Director International Game Technology (IGT) Sparks Chamber of Commerce Larry Macias, AIA Edward Vento, Executive Director Larry J. Macias AIA, Ltd. Nevada Hispanic Services Joe Mayer, Airport Authority Liaison Mayer & Associates Real Estate T R U C K E E M E A D O WS C OM M U N I T Y COL L E G E ST U D E N T A M B A S S A D O R S Brandon Galaz Perfecto Manuta Miguel Martinez Theresa Mroczkowski Farah Rashdan Christin Smith Jean-Paul Torres Meleseini Tuihalangingie 5 Chapter One: De veloping The Educational Master Plan I n t r o d u c t i on Truckee Meadows Community College (TMCC) is a comprehensive community college where students can learn at any point in their lives while taking advantage of low tuition, convenient campus locations, open admissions, and comprehensive course offerings. TMCC has long granted associate degrees that typically take about two years of full-time study to complete (longer if a student is going part-time) which prepare students to transfer and complete a bachelor’s degree at a four year college/university. In addition, TMCC also offers vocationally oriented and technical programs that can lead to associate degrees as well as certificates which prepare students for careers. This type of career training previously was offered mainly by proprietary schools and vocational institutions, but community colleges now have similar programs to better serve the needs of local businesses and communities. More to the point of this document, planning at TMCC is an ongoing and major component of how the college functions on a daily and annual basis. Specifically, the Educational Master Plan (EMP) at TMCC will be utilized to coordinate and integrate the formal planning initiatives related to Academic Affairs and Student Services into the overall college planning processes. The EMP serves to illustrate the integration of practice and operations. At the operational level, the College utilizes goals and objectives to support the greater mission of the institution. In effect, all operations at the department and unit level should be linked to the mission statement and strategic initiatives of the College. The EMP serves as a point of reference for all related planning documents. A comprehensive and forward thinking EMP requires a synthesis of the institution’s vision and mission with sound information about the student population(s) being served, enrollment trends, economic trends, and the new and emerging demands of the labor market. This EMP is organized into Chapters. Chapter 1 includes: a) an overview of the history; b) vision, mission, core values, and strategic initiatives; and c) the timeline and process used to develop the EMP. Chapter 2 includes a presentation and analysis of the external and internal environmental data used to help guide and reaffirm the planning priorities embraced by this College, including enrollment trends, staffing patterns and relevant labor market information. Chapter 3 includes program profiles for all academic and student services departments/units of the College. Chapter 4 includes key findings, implications, and strategic focus. The last section, Chapter 5, delineates the implementation of the EMP and suggests ways to refine/revise the Plan. TMCC takes its role seriously in responding to the needs of its service area, which primarily includes the communities within Washoe County and northern Nevada. Future academic and Student Services programs cannot be based merely on past successes. Rather, areas of focus and strategies should be developed to meet present and future student and community needs and demands. TMCC maintains Program and Discipline Review, Student Learning Outcome Assessment, and Administrative Unit Review processes that integrate program review and unitplanning. College programs are reviewed on a five-year cycle with abbreviated annual reviews during the intervening years (as needed). The goal is to complete the EMP which will support the updating of the Enrollment Management Plan, Facilities Master Plan, and Technology Plan as support documents for the Strategic Master Plan. Ultimately, these documents support planning, budget development and resource allocation. TMCC is a part of the Nevada System of Higher Education (NSHE) and functions along with six other colleges and universities. While the College exists in an ever-changing environment that must be accommodated in any planning process, the reality of today and well into the future, is that the budget and economic situation 6 in the State of Nevada will have a direct impact on the funding of higher education. With every funding cycle and legislative session, state and federal priorities can change. Thus, an underlying assumption is that the planning process will be modified and adjusted to reflect the changing needs and demands of the local and regional economic and workforce environment as well as the ability to fund and ultimately support programs and services effectively and efficiently. B r i e f H i s t o r y o f T r u c k e e Me a d o ws C o m mu n i t y C o l l e g e In 1969, the community college system was established by the Nevada State Legislature. In 1971, Governor Mike O’Callaghan dedicated Western Nevada Community College as one of three community colleges in the Community College Division of the University of Nevada System. In its infancy, TMCC operated under the name of Western Nevada Community College. The parent campus was located in Carson City. Stead Air Base housed a secondary campus serving predominantly the greater Reno-Sparks area. Each campus had its own student organization, faculty senate, and administrative organization. In addition to Stead Air Base, space for registration and classrooms was provided by the Washoe County Schools. The first of the multi-phases of construction for a campus on Dandini Boulevard in Reno was completed in 1976. The Dandini Campus became the central hub for the staff, programs and students. In 1979, the Board of Regents split Western Nevada Community College and established Truckee Meadows Community College. TMCC became the fourth community college within the University of Nevada System. In 1991, the University of Nevada System changed its name to University and Community College System of Nevada (UCCSN). The student demand for courses and programs created a need for more facilities. In addition to expanding the Dandini Campus, the College established the IGT Applied Technology Center (March 1999), Meadowood Center (February 2003), the Nell J. Redfield Foundation Performing Arts Center (September 2003), and the TMCC High Tech Center at Redfield (September 2005). In 2005, UCCSN changed its name to the Nevada System of Higher Education (NSHE). Today, TMCC is the fastest growing community college in northern Nevada offering a variety of academic and university transfer courses and programs, occupational training, career enhancement and classes for personal enrichment. Currently TMCC serves more than 13,000 students with programs leading to associate degrees and certificates in more than 40 academic and occupational areas. C o l l e g e V i s i o n , M i s s i o n, Co r e V a l u e s a n d S t r a t e g i c I n i t i a t i ve s The TMCC vision, mission, core values and strategic initiatives anchor the Strategic Master Plan and provide the overall framework used to focus the preparation of the EMP, related planning processes and documents. Vision Truckee Meadows Community College creates the future by changing lives. Mission TMCC promotes student success, academic excellence and access to lifelong learning by delivering high quality education and services to our diverse communities. 7 Core Values The values upon which TMCC bases its mission and vision statements are the principles, standards and qualities the College considers worthwhile and desirable. TMCC is committed to: • Student access and success; • Excellence in teaching and learning; • Evidence of student progress through assessment of student outcomes; • Nurturing a climate of innovative and creative thought; • Collaborative decision making; • Community development through partnerships and services; • Ethical practices and integrity; • Respect, compassion, and equality for all persons; • Responsible and sustainable use of resources; and • Fostering attitudes that exemplify responsible participation in a democratic society. Strategic Initiatives and Goals 1. Achieve student success by fostering a culture that ensures access to programs and services essential to student academic and personal achievement and demands and which supports excellence in teaching and learning. Goal #1: Enhance access, retention and success of students Goal #2: Maintain and regularly evaluate student progress and achievement 2. Enhance and ensure a welcoming and diverse environment that is mutually respectful, socially supportive, accessible, safe, physically pleasing, provides opportunities for personal growth and meets the needs and demands of changing communities. Goal #1: Maintain a student, employee and community-friendly environment Goal #2: Strengthen and nurture an understanding of, and relationships with, the communities we serve 3. Maintain stewardship of college resources through responsible and accountable human, fiscal and facility management. Goal #1: Recruit, hire, and retain quality employees that reflect the diversity of students and communities we serve Goal #2: Maintain the public’s trust by being fiscally responsible and accountable 4. Maintain partnerships and service to build communities by strengthening and expanding connections with civic, community, educational and business/industry organizations. Goal #1: Maintain and expand community partnerships and promote services from TMCC to the community 8 P u r p o s e o f t h e E MP The EMP provides a framework to successfully support the implementation of the college vision, mission and strategic initiatives by effectively allocating resources to meet the educational needs of all students. Overall, the EMP will support institutional effectiveness by responding to the Academic and Student Services needs of the communities served by TMCC. In addition, the EMP provides critical information, data and support to develop/refine other key college documents, i.e. Facilities Master Plan, Technology Plan, Staffing Plan, etc. T h e E M P T a s k F o r c e - Ro l e a n d Me e t i n g S c h e d u l e The role of the EMP Task Force was to guide the college community through the process of developing the EMP. More specifically, the Task Force: • Provided oversight for the Educational Master Plan (EMP) development process; • Reviewed data and information and provided feedback (internal and external environmental scan data and information as well as reports submitted by Academic and Student Services departments); • Reviewed and provided feedback related to the first draft of the EMP; • Reviewed and provided feedback related to the final draft of the EMP prior to finalization; and • Communicated to the college community the importance of the EMP as it relates to college planning and institutional effectiveness. Meetings of the EMP Committee began on October 9, 2009, with additional meetings on January 15, 2010 and April 2, 2010. Beginning with discussion on the scope of work, guidelines, and timelines, the committee took responsibility to support the preparation and review of key data and information related to the department reports (listed later in this document) in the areas of Academic Affairs and Student Services, Workforce Development and Continuing Education, and Instructional Support. The Office of the Vice President of Academic Affairs and Student Services provided the support to gather the internal and external environmental scan data and information. The committee discussed the importance of using the College’s Strategic Master Plan (vision, mission, goals and initiatives) to guide the development of the EMP. The task force reviewed internal and external data, including general population and student demographics, indicators of student progress and achievement provided by the TMCC Institutional Research Department. Regional economic data/information and workforce as developed by several local, state and federal agencies was gathered and reviewed. In addition, forums were held to gather direct input from community and business leaders as well as TMCC students. By January 15, 2010, the task force had reviewed and discussed the initial draft of the EMP. Once that occurred, the Planning and Budget Council, President’s Advisory Council and college community were given the opportunity to review and provide their input related to the draft EMP document. The Task Force meetings demonstrated a coordinated and collaborative process for developing an Educational Master Plan. The result was the establishment of a framework for current and future organized planning designed to develop, refine and deliver academic and student service programs and services that, ultimately helps to guide the allocation and use of college resources more efficiently and effectively. E MP a n d A c c r e d i t a t i o n S t a n d a r d s TMCC is accredited by the Northwest Commission on Colleges and Universities (NWCCU), an institutional accrediting body recognized by the Commission on Recognition of Postsecondary Accreditation and the U.S. Department of Education. 9 The specific accreditation requirements that focus on college planning and related operational functions are defined in the NWCCU’s Standards Three (Planning and Implementation), Four (Effectiveness and Improvement) and Five (Mission Fulfillment, Adaptation and Sustainability). While the Strategic Master Plan provides the overall framework for planning at TMCC, the EMP and the other key college documents focus on specific areas of the college operations. Overall, college planning documents should be designed to address the key elements of each accreditation standard. P l a n n i n g P r o c e s s e s a n d Re l a t e d D o c u me n t s TMCC is committed to integrated planning as illustrated in the flow chart which includes nine boxes (page 13). Planning at TMCC is a comprehensive process which is focused on linking planning and assessment to resource allocation and institutional effectiveness. The long-range EMP will serve as a foundational document to inform and shape other campus plans, such as the Strategic Master Plan, Technology Plan, Facilities Plan, and Staffing Plan. Please note, upon completion of the EMP the Technology Plan, Facilities Plan, Enrollment Management Action Plan and Staffing Plan will be updated accordingly. The five-year EMP will be updated on an annual basis as new areas of focus are identified through the ongoing assessment of institutional effectiveness, curriculum and instructional programs, student services, and campus support services. Priorities for annual planning and budgeting will be informed by measures of broad institutional effectiveness and department or program goals will be established through cyclical quality review processes. The following flow chart was designed to illustrate the flow of input from all stakeholders, dialog, the decision making process and the linkage between planning and resource allocation. Level One: Assessment Student Learning Outcome Assessment (Planning Process Flow Chart – Box 1) The Student Learning Outcomes and Assessment (SLOA) Committee was formed to finalize the work initiated by the Institutional Assessment Committee (1999-2004). It originally had twenty- three members representing all the instructional divisions and departments at TMCC. Following consultation with the administration and Faculty Senate, in 2004, SLOA and the General Education Subcommittee merged to make the evaluation and review of General Education acomprehensive and coherent process; the committee began the work of constructing learning abilities and designing an assessment process. At the April 2006 SLOA meeting, a decision was made to split the committee in two. As the original SLOA committee had completed the difficult work of constructing learning abilities, an assessment reporting structure, and assessment report guidelines, committee members felt that the large version of SLOA had accomplished its primary goals and that a smaller body could oversee implementation of assessment procedures. The SLOA committee continues to serve as the representative institution-wide body for course, discipline, and program level student learning outcomes and assessment issues. In this capacity, the committee provides policy guidance on course, discipline, and program level student learning outcomes and assessment issues, working closely with faculty, administrators, and the Faculty Senate. Program and Discipline Review (Planning Process Flow Chart – Box 1), and Administrative Unit Review (Planning Process Flow Chart – Box 2) Currently, the College has a well-organized Program and Discipline Review (PDR) process in place. However, the Administrative Unit Review (AUR) process has been dormant for the past two years. The purpose of review processes is to set goals and objectives to better meet the college mission and to improve the development and delivery of academic, student services, institutional support and administrative programs and services. 10 PDR and AUR are key to informed and data driven college planning processes. Moreover, PDR and AUR documents are critical elements in the budget planning and allocation processes. Level 2: Planning TMCC Educational Master Plan (Planning Process Flow Chart – Box 3) The Educational Master Plan (EMP) at TMCC is utilized to coordinate and integrate the formal planning initiatives related to Academic Affairs and Student Services into the overall college planning processes. Staffing Plan (Planning Process Flow Chart – Box 4) The TMCC Staffing Plan is an integral part of TMCC’s overall planning effort that supports the Strategic Master Plan and integrates the employment of a workforce that meets the accreditation, compliance, liability, and safety needs of the College. Elements of the Staffing Plan are, in time, tied tightly to key college planning documents like the Educational Master Plan and a revised Enrollment Management Action Plan. In addition, a strong relationship must exist with the Facilities Master Plan, Technology Plan, Enrollment Management Action Plan, and the Institutional Advancement Plan. Facilities Master Plan (Planning Process Flow Chart – Box 5) The TMCC Facilities Master Plan is an integral part of TMCC’s overall planning effort that supports the Strategic Master Plan and integrates college academic, student services, operational areas and physical space requirements. Facilities master planning represents a “blueprint” for the continued development of TMCC. The plan establishes a framework for development that will accommodate student enrollment growthwhile maintaining a sense of community that captures the openness and beauty of the site and builds upon the unique landscape of all campuses. Information Technology Plan (draft) (Planning Process Flow Chart – Box 6) The Information Technology Plan represents a major component of the College’s strategic planning activities and elaborates on how technology will be used to implement major functions and initiatives found in the TMCC Strategic Master Plan. Enrollment Management Action Plan (draft) (Planning Process Flow Chart – Box 7) In 2007, an Educational Management Action Plan (EMAP) was developed but has not been implemented to date. With the advent of administrative changes in the senior Academic Affairs and Student Services areas, the enrollment management process has been revised on a temporary basis by using newly developed enrollment trend reports as well as a revised room allocation process to enhance the scheduling of classes. The process is now more data and information driven in order to more effectively meet the changing needs of the students and the community, as well as local and regional workforce needs and demands. TMCC Strategic Master Plan (Planning Process Flow Chart – Box 8) The TMCC Strategic Master Plan was revised in 2008 with the Strategic Initiatives finalized in spring of 2009. The Strategic Master Plan sets the basic direction for the entire college community. The Planning and Budget Council is responsible for updating the plan as needed and recently has created an Implementation Plan 11 for the strategic initiatives. Once the Implementation Plan is activated, the College will detail the college’s specific outcomes which will be reviewed, assessed, and reported on an annual basis to ensure that progress is being made in key areas within each strategic initiative. Level 3: Implementation Budget Development, Allocation of Resources, and Implementation of Plans (Planning Process Flow Chart – Box 9) The budget development and allocation of resources for TMCC is determined in large part from the data, findings, and recommendations set forth by the Strategic Master Plan. As resources are allocated, the planning process is implemented and assessed. 12 Chapter Tw o: Data Scans E xt e r n a l E n vi r o n me n t a l S c a n This chapter includes a presentation and overview of the external and internal environmental data used to help guide and reaffirm the planning priorities embraced by TMCC, including enrollment trends, staffing patterns, and relevant labor market information. Key findings, implications and recommendations based on the data may be found in Chapter 4. Demographics of the College Service Area TMCC is located in Reno, Nevada which is in Washoe County. This area of northern Nevada is close to northern California and is situated in a valley surrounded by the Sierra Nevada Mountains. Washoe County is the second largest county in Nevada with an overall population in 2009 of approximately 435,535. The two largest cities in the county are Reno and Sparks. The following tables provide demographic trends by city for the county of Washoe and the general service area of TMCC. T ABL E 1: 2009 PO PUL AT IO N BY CIT Y/COUNT Y F OR G ENERAL SERVICE ARE AS 20 05- County/City Washoe County Reno MSA Sparks MSA 2005 396,844 206,735 85,618 2006 409,085 214,317 87,846 2007 418,061 220,613 89,449 2008 425,555 223,012 91,684 2009 435,535 220,613* 89,449** Sources: State of Nevada Demographer; * http//reno.travelnevada.com; ** http//sparks.travelnevada.com T AB L E 2: W ASH O E C OU NT Y PO PU L AT IO N EST IM AT ES VS. TM CC G END ER DISTRIBUTION 2009 Washoe County Population* % Distribution Enrolled at TMCC** % Distribution Female 214,654 Male 220,881 Unreported -- Total 435,535 49.3% 7,094 50.7% 5,867 -1 100% 12,962 55% 45% 0% 100% Sources: *Nevada State Demographer’s Office ASHRO Estimates/Projections (Oct 2008); **Spring 2009 semester/state supported enrollment (TMCC 2009 Factbook) T ABL E 3: W ASHO E COUNT Y PO PUL AT IO N EST IM AT ES VS. TM CC ET HNIC DISTRIBUTION 2009 Washoe County Population ** % Distribution Enrolled at TMCC*** % Distribution African American 9,556 Asian/Pac Islander 27,404 Hispanic 100,197 Native American 8,396 2.2% 353 6.2% 877 23% 1,728 2.7% 6.8% 13.3% White 289,982 Other/ International* -- Grand Total 435,535 2% 252 66.6% 8,794 -958**** 100% 12,962 1.9% 67.8% 7.5% 100% Sources: *The Nevada State Demographer’s Office does not include a category for Other/International; **Nevada State Demographer’s Office ASHRO Estimates/Projections (Oct 2008); ***Spring 2009 semester/state supported enrollment (TMCC Student Profile Fact Sheet) **** 2009 is the last year for combining and reporting Other/International students at TMCC. SEE: Table 21, Student Profile Fall 2009 which sorts ethnicity into two additional categories: Hawaiian/Native Islanders and More than two races. 13 T A B L E 4 : W A S H O E C O U N T Y P O P U L A T I O N H I G H ES T E D U C A T I O N A L A T T A I N M E N T ( PO PUL AT IO N 25 YE AR S AND O LDER) Year Population 9th Grade 2007 2006 2005 2004 2003 269,765 262,272 251,662 248,294 240,937 5.8% 4.6% 6.2% 5.7% 4.7% 9th-12th Grade No Diploma 8.6% 9.9% 8% 10.1% 9% High School Diploma 26% 26.5% 27.7% 26.2% 27.1% Year Population Associate Degree Bachelor’s Degree 2007 2006 2005 2004 2003 269,765 262,272 251,662 248,294 240,937 7.2% 6.6% 7.3% 7.6% 5.1% 17.7% 16.7% 18.1% 17.5% 17.6% Some College No Diploma 25.5% 25.8% 23.7% 23.5% 28.2% Graduate/Professional Degree 9.6% 9.9% 9% 9.5% 8.3% Source: U.S. Census Bureau, American Community Survey The Labor Market Overview The purpose of this component of the EMP is to: a) examine the performance and productivity of Career and Technical Education (CTE) programs at TMCC; b) identify the fastest growing occupations within the College’s service area; c) identify the demand occupation status of TMCC’s instructional CTE and general education programs at the state and national level; d) examine new and emerging occupations in the future labor market environment; and e) provide an interpretation of the data in the form of implications and areas of needed focus. The labor force has grown over the last five years in Washoe County in actual numbers by 16,321 (7.2% increase). Unfortunately, in 2009 the unemployment rate increased to 13.1%, which is nearly double that of 2008. T AB L E 5: W ASH O E COUNT Y L ABO R EM PL OYM ENT Year Labor Force Employed Unemployed September 2009 2008 2007 2006 2005 226,155 231,840 226,326 216,078 209,834 196,596 216,069 215,892 207,510 201,670 29,559 15,771 10,434 8,568 8,164 Unemployment Rate (Local) 13.1% 6.8% 4.6% 4.0% 3.9% Source: Nevada Department of Employment, Training and Rehabilitation (DETR) 14 T ABL E 6: T OT AL EM PL OYM ENT BY INDUST RY (T HO USAN DS) 2008 Industry Natural Resources and Mining Construction Manufacturing Trade, Transportation & Utilities Wholesale Retail Information Industry Financial Activities Professional and Business Services Education and Health Services Leisure and Hospitality Casino Hotels and Gaming Food Services and Drinking Places Other Services Government Total All Industry Reno MSA Number Percent 0.4 0.2% 16.2 7.5% 14.1 6.6% 47.9 22.3% 10.6 4.9% 23.9 11.1% 2.8 1.3% Number 12.3 117.3 48.3 232.0 39.0 138.7 15.0 Nevada Reno MSA Number Percent 9.7 4.5% 27.2 12.7% 21.0 9.8% 38.1 17.8% 18.0 8.4% 13.2 6.2% 7.2 3.4% 29.9 13.9% 24.6 100.0% Number 61.5 152.6 95.4 333.3 203.5 98.1 37.0 161.6 1,266.4 Percent 1.0% 9.3% 3.8% 18.3% 3.1% 11.0% 1.2% Nevada Percent 4.9% 12.0% 7.5% 26.3% 16.1% 7.7% 2.9% 12.8% 100.0% Source: Nevada Department of Employment, Training and Rehabilitation (DETR); TMCC FactBook, page EE-6 15 Overview of TMCC Career and Technical Programs The following table represents the 62 CTE instructional programs by Full-Time Equivalent Students at TMCC for 2008-2009. T ABL E 7: CT E PROG R AM S ( PREF IXES/CO URSES) FT E CTE Program Prefixes FTE Architecture Architectural Design (AAD) Architectural Design Technology (ADT) 53 21 Air Conditioning (AC) 11 Building Inspection (BI) 11 Construction Mgt (CONS) 22 Solar Energy (SOL) 5 Construction Technologies Surveying (SUR) 5 Welding (WELD) 50 Computer Aided Drafting (CADD) 19 Drafting (DFT) 14 Electrical Technology (ELM) 3 Electronics (ET) 1 Manufacturing & Production (MPT) 4 Mechanical Technology (MT) 12 Machine Tool Technology (MTT) 9 Automotive (AUTO) 76 Diesel Technologies (DT) 22 Carpentry (CPT) 32 Electrical (ELEC) 32 Manufacturing Technologies Transportation Technologies Apprenticeship Floor Coverers (FLCV) 3 Ironworkers (IW) 48 Operating Engineers (OE) 7 Painters (PTD) 7 Plumbers & Pipefitters (PPF) 22 Refrigeration (RS) 4 Sheet Metal (SMTL) 15 Accounting (ACC) 83 Business (BUS) 114 Business Entrepreneurship (ENT) 3 Logistics Management (LGM) 6 Management (MGT) 51 16 CTE Program Prefixes FTE Marketing (MKT) 41 Real Estate (RE) 19 Computer Information Tech. (CIT) 141 Computer Technologies Computer Science (CS) 5 Cisco (CSCO) 32 Culinary Arts (CUL) 51 Criminal Justice (CRJ) 204 Dental Assisting (DA) 24 Dental Hygiene (DH) 29 Early Childhood Education (ECE) 38 Education Teachers Prep (EDU) 106 Emergency Medical Services/Paramedic (EMS) 91 Engineering (ENGR) 14 Fire Science (FS) 64 Graphic Communications (GRC) 86 Mental Health (MHDD) 10 Social Work (SW) 8 Nursing (NURS) 175 Culinary Arts Criminal Justice Dental Assisting Dental Hygiene Early Childhood Education Education Emergency Medical Services/ Paramedic Engineering Fire Science Technology Graphic Communications Mental Health Services Nursing 97 Dietetic Technician/Nutrition (NUTR) Paralegal Paralegal (LAW) 9 Radiologic Technology (RAD) 20 Lab Technician (LTE) 23 Veterinary Technician (VETT) 21 Applied Industrial Technologies (AIT) 11 Aviation (AV) 6 Radiology Veterinary Technician Individual Courses/Prefixes 17 CTE Program Prefixes FTE Computer and Office Technology (COT) 27 Cooperative Education (CE) 18 Health (HLTH) 6 Human Dev. & Family Studies (HDFS) 33 Total 2174 Source: TMCC Institutional Research and Academic Departments 18 Demand Occupation Forecast-Local, State and National The data in the following table represents a forecast of demand by occupational titles according to TMCC Institutional Research and the Nevada Workforce Informer database for the local area as well as the State of Nevada. The demand noted in Table 8 is ranked by projected numerical growth. T ABL E 8: SPARKS T O P 2 5 D E M A N D O C C U P A T I O N S P RO J E C T E D B Y N U M B E R S F O R R E N O - Occupations Carpenters Truck Drivers, Heavy and TractorTrailer Team Assemblers Customer Service Representatives Truck Drivers, Light or Delivery Services Painters, Construction and Maintenance Number Employed 2008 2016 (projected) 5,581 7,214 Projected Growth Rate 2006-2016 1,633 Degree Requirement On-the-job or postsecondary training On-the-job 4,189 5,383 1,194 2,869 2,690 1,730 3,767 3,489 2,202 898 799 472 On-the-job On-the-job On-the-job 1,416 1,822 406 Automotive Service Technicians and Mechanics 1,147 1,449 302 Construction Managers Cement Masons and Concrete Finishers 1,144 1,094 1,443 1,391 299 297 Tile and Marble Setter 602 834 262 Sales Reps, Wholesale & Mfg, Technical & Scientific Prods Computer Software Engineers, Systems Software Network Systems and Data Communications Analysts Heating, Air Conditioning & Refrigeration Mechanics and Installers Sheet Metal Workers 818 1034 216 On-the-job or postsecondary training On-the-job or postsecondary training Bachelor’s On-the-job or postsecondary training On-the-job or postsecondary training On-the-job 541 741 200 Bachelor’s 471 662 191 Bachelor’s 537 696 159 393 524 131 Welders, Cutters, Solderers, and Brazers 393 517 124 Cost Estimators Social and Human Service Assistants 432 384 560 508 120 115 Computer Software Engineers, Applications Pharmacists 286 400 114 On-the-job or postsecondary training On-the-job or postsecondary training On-the-job or postsecondary training Bachelor’s On-the-job or postsecondary training Bachelor’s 356 463 107 Professional degree 19 Occupations Computer and Information systems Managers Mechanical Engineers Transportation, Storage and Distribution Managers Food Batchmakers Vocational Education Teachers, Postsecondary Number Employed 2008 2016 (projected) 387 489 Projected Growth Rate 2006-2016 102 307 239 390 309 83 70 192 94 244 123 52 29 Degree Requirement Bachelor’s or higher + work experience Bachelor’s On-the job On-the-job On-the-job or postsecondary training Provided by: TMCC Institutional Research. Source: Nevada Workforce Informer, June 2009 20 T ABL E 9: T O P 25 DEM AND O CCUP AT IONS PROJ ECT ED F OR NEV AD A Occupations Network Systems and Data Communications Analysts Computer Software Engineers, Applications Computer Software Engineers, Systems Network and Computer Systems Flight Attendants Physician Assistants Tile and Marble Setters Number Employed 2008 2016 (projected) 1,418 2,129 Projected Growth Rate 2006-2016 50.2% Degree Requirement Bachelor’s 1,261 1,289 1,376 507 643 3,779 1,835 1,874 1,950 709 899 5,281 45.5% 45.4% 41.8% 40.0% 39.8% 39.8% Community and Social Service Specialists Earth Drillers, Except Oil and Gas Pharmacists 430 462 2,455 598 640 3,401 39.1% 38.6% 38.6% Medical Assistants 3,757 5,183 38.0% Roofers 3,374 4,631 37.2% Railroad conductors and Yardmasters Fire Fighters Mine Cutting and Channeling Machine Carpenters 336 1,944 901 29,798 460 2,663 1,234 40,788 37.2% 37.0% 36.9% 36.9% Cost Estimators Dental Hygienists Construction Managers Sales Reps, Wholesale & Mfg, Tech & Scientific Industrial Engineers Extraction Workers, All Others First-Line Supervisors/Mgrs of Fire Fighting and Prevention Workers 2,632 1,515 7,123 2,700 3,591 2,067 9,700 3,676 36.4% 36.4% 36.2% 36.1% 314 367 595 428 499 809 36.1% 36.0% 35.9% Bachelor’s On-the-job Associate +work experience 853 1,159 35.8% Bachelor’s +work experience 9,088 12,325 35.6% On-the-job Training and Development Specialists Food Preparation Workers Bachelor’s Bachelor’s Bachelor’s On-the-job Master’s On-the-job or postsecondary training Bachelor’s On-the-job Professional Degree On-the-job or postsecondary training On-the-job or postsecondary training On-the-job Associate On-the-job On-the-job or postsecondary training Bachelor’s Associate Bachelor’s On-the-job Provided by: TMCC Institutional Research. Source: Nevada Workforce Informer, June 2009 Note: No occupation projects for Washoe County were available from the Nevada Workforce Informer. 21 T ABL E 10: T O P 2 5 D EM A N D O C C UP A T I O N S P R O J E C T E D N A T I O N A L L Y Occupations Network Systems and Data Communications Analysts Home Health Aides Number Employed (in the thousands) 2008 2018 (projected) 292.0 447.8 Projected Growth Rate 2008-2018 (Percentage) Degree Requirement 53.36% Bachelor’s Short-term on-thejob training Short-term on-thejob training Bachelor’s 921.7 1382.6 50.01% Personal and Home Care Aides 817.2 1193.0 45.99% Computer Software Engineers, Applications Medical Assistants 514.8 689.9 34.01% 483.6 647.5 33.90% Management Analysts 746.9 925.2 23.87% Registered Nurses Accountants and Auditors Licensed Practical and Licensed Vocational Nurses Construction Laborers 2618.7 1290.6 753.6 3200.2 1570.0 909.2 22.20% 21.65% 20.65% 1248.7 1504.6 20.49% Nursing Aides, Orderlies, and Attendants Landscaping and Groundskeeping Workers Customer Service Representatives 1469.8 1745.8 18.78% 1205.8 1422.9 18.00% 2252.4 2651.9 17.74% Elementary School Teachers, Except Special Education Receptionists and Information Clerks 1549.5 1793.7 15.76% 1139.2 1312.1 15.18% Postsecondary Teachers Combined Food Preparation and Serving Workers, Including Fast Food Security Guards 1699.2 2701.7 1956.1 3096.0 15.12% 14.59% 1076.6 1229.1 14.16% Truck Drivers, Heavy and TractorTrailer Carpenters 1798.4 2031.3 12.95% 1284.9 1450.3 12.87% Executive Secretaries and Administrative Assistants Office Clerks, General 1594.4 1798.8 12.82% 3024.4 3383.1 11.86% First-Line Supervisors/Managers of Office and Administrative Support Workers Bookkeeping, Accounting, and Auditing Clerks Retail Salespersons 1457.2 1617.5 11.00% 2063.8 2276.2 10.29% 4489.2 4863.9 8.35% Moderate-term onthe-job training Bachelor’s or higher degree, plus work experience Associate/Bachelor’s Bachelor’s Associate or Postsecondary vocational Moderate-term onthe-job training Post-secondary vocational Short-term on-thejob training Moderate-term onthe-job training Bachelor’s Short-term on-thejob training Doctoral Short-term on-thejob training Short-term on-thejob training Short-term on-thejob training Long-term on-thejob training Work experience in a related occupation Short-term on-thejob training Work experience in a related occupation Moderate-term onthe-job training Short-term on-thejob training Source: U.S. Department of Labor, Bureau of Labor Statistics, November 2009 Monthly Labor Review 22 Projected Growth Trends Listed in Table 12 are the High Growth Industries as of 2010 according to the Department of Labor/Employment and Training Administration (DOL/ETA). T ABL E 11: H I G H G R O WT H I N D U S T R I E S – N A T I O N A L L Y Advanced Manufacturing Automotive Biotechnology Construction Geospatial Technology DOL/ETA High Growth Industries Health Care Hospitality Information Technology Retail Source: February 2010, http://www.doleta.gov/business/industries/ Green Jobs The current energy situation in the US requires the development of alternative renewable energy sources. According to the American Solar Energy Society, as many as 37 million jobs could be developed in the renewable energy and energy efficiency industries by 2030. Nevada is fortunate to have an abundance of solar, geothermal and wind resources which can be developed and is strongly positioned to become a national leader in the creation of green jobs. The following table provides a listing of industry areas commonly affiliated with alternative green energy. T ABL E 12: GREEN JOBS Areas of Industry Affiliated with Alternative and Green Energy Wind Energy Green Buildings Micro Renewables Climate Change Solar Energy Energy Finance Marine Energy Carbon Management Wave Energy Green Policy Tidal Energy Hydrogen Hydro Energy Sustainable Transport Bioenergy Environmental Impact Biofuels Waste Management Water Source: http://www.greenenergyjobs.com/career-guide For additional information regarding new and emerging green economy occupations see: Greening of the World of Work: Implications for O*NET-SOC and New and Emerging Occupations (onetcenter.org/dl_files/Green.pdf) 23 C o m mu n i t y L e a d e r s a n d TM C C S t u d e n t F o r u ms This feedback section provides observations, comments, and suggestions from TMCC Program Advisory Committee members, community leaders and students. The purpose of the forums was to gather input and feedback from external and internal constituents and their points of view and observations to be included as a part of the findings and implications of this document. The actual questions are included in Appendix B. Listed below is a summary of the feedback/comments by each group categorized by “themes” that surfaced as a result of these sessions. Comments related to external issues The comments from the advisory committee members, community leaders and students were relatively similar. A. TMCC’s brand/image in the community In general, TMCC is perceived as positive, having a good reputation, and changing with the economy and the workforce. Some of the forum issues/suggestions include: 1. There seems no clear definition of TMCC’s image and marketing; 2. TMCC needs to improve its brand and marketing efforts to the community in general and especially to the business community; 3. The community is not aware of what TMCC does and what the possibilities are at TMCC; 4. Marketing of student services hours of operations needs to be improved; 5. TMCC should instill some type of all-encompassing theme because the current brand is not attractive and feels too professional which may possibly distance itself from the community; and 6. TMCC needs to market student services better, i.e. online, signage, FAQs, flyers from departments. B. TMCC’s relations with the community, business and industry In general, comments focused on how TMCC needs to be more responsive to community, business and industry needs. Some of the forum suggestions are as follows: 1. TMCC needs to figure out ways to better educate the general community as well as business/industry as to what TMCC does and has to offer; 2. TMCC needs to be more responsive to community needs and improve meeting the needs of special populations, especially the Hispanic population; 3. Regularly update the external environmental scans to understand the economic and workforce needs of the community; 4. TMCC should have more representation and visibility in all high schools (meeting with students); 5. TMCC should create a business team to actively recruit within the business community and assist businesses with providing courses for workforce needs; 6. TMCC should conduct annual community forums to gather additional information beyond just hard data to assess needs of the community and the workforce; and 7. TMCC should become part of a regional economic planning process. 24 Comments related to internal issues Comments from the advisory committee members, community leaders and students were relatively similar. A. TMCC’s overall environment In general, comments were positive about treatment of students, that the environment is welcoming, and that there are open arms to incoming students with a wide range of services. Some of the suggestions that were identified as a result of the forums are as follows: 1. TMCC needs to reach out to students more to meet their needs; 2. TMCC needs to be a reinforcing spirit of community so students who attend TMCC don’t only come here for classes, but also to build relationships with other students; 3. Services need to be presented to everyone who knocks on our door; 4. TMCC needs to improve advertisement of campus resources that are available for students; 5. Would like to see a more organized Student Services one-stop shop; and 6. TMCC should demonstrate a commitment to its future students by providing an annual survey asking high school students what professions or programs are of interest and have those departments accompany the surveyors to the high school. B. TMCC’s services In general college services are seen as appreciated as delivered, although there are some areas which were noted that needed improvement. Some of the forum issues and suggestions include: 1. There seems to be a lack of organization in applying for Financial Aid and Required Enrollment Steps; 2. TMCC should provide better job placement services; 3. More advertising of existing programs, i.e. renewable energy courses and degrees; 4. Improve student services with trades/apprenticeship programs; and 5. Offer core courses at EDSN campus. 25 I n t e r n a l E n vi r o n m e n t a l S c a n Student Profile: 2006-2009 The internal environmental scan data was provided by the TMCC Institutional Research Office. The purpose of this component of the EMP is to detail the characteristics of students who have attended TMCC over the last four years. Please note that for more detail related to this section of the EMP please refer to the TMCC Factbook 2009 which is available at www.tmcc.edu/ir. T ABL E 13: E N R O L L M E N T B Y C A M P U S/ E D U C A T I O N A L S I T E S Duplicated Headcount1 Dandini Edison Meadowood Performing Arts Redfield Spring 06 7700 454 1159 326 335 Fall 06 8050 553 1277 251 455 Spring 07 7652 526 1054 243 318 Fall 07 8320 663 1391 182 577 Spring 08 8055 644 1229 154 439 Fall 08 8429 647 1419 169 676 Spring 09 8275 727 1348 160 748 Percent of FTE2 Dandini Edison Meadowood Performing Arts Redfield Spring 06 58% 3% 5% 1% 2% Fall 06 58% 3% 5% 1% 2% Spring 07 55% 3% 4% 1% 2% Fall 07 57% 4% 5% 1% 2% Spring 08 56% 3% 5% <1% 2% Fall 08 55% 3% 5% 1% 3% Spring 09 55% 4% 5% 1% 3% 1 Headcount in this table is duplicated because a student is counted once for every campus where they attended class, i.e. a student could count anywhere from 1 to 5 times within a given term. 26 ST UDENT ENRO LLMENT BY AG E: T ABL E 14: Spr 06 N % Fall 06 N % Spr 07 N % Fall 07 N % Spr 08 N % Fall 08 N % Spr 09 N % Average % SPRING 2006 – SPRING 2009 ENROL LM ENT BY AG E -- END OF T ERM HE ADCO UNT Under 18 yrs 189 2% 287 2% 225 2% 354 3% 252 2% 342 3% 248 2% 2% 18-24 yrs 6,291 54% 6,837 56% 6,624 55% 7,145 56% 6,999 55% 7,383 56% 7,106 55% 55% 25-34 yrs 2,594 22% 2,619 21% 2,770 23% 2,827 22% 3,003 24% 2,980 23% 3,108 24% 23% 35-49 yrs 1,734 15% 1,591 13% 1,657 14% 1,671 13% 1,698 13% 1,606 12% 1,693 13% 13% 50+ yrs 878 8% 859 7% 800 7% 777 6% 812 6% 826 6% 807 6% 7% Total 11,686 100% 12,193 100% 12,076 100% 12,774 100% 12,764 100% 13,137 100% 12,962 100% 100% Source: TMCC 2009 FactBook, page SP-2 NOTE: In 1993, the age group 18-24 yrs was only 38.4% of the end of term headcount. 27 T ABL E 15: ST UDENT PRO FIL E BY C AM PUS – F AL L 2006 Gender Female Male Dandini Edison Meadowood (n=8050) (n=553) (n=1277) 4617 3433 57% 43% 109 444 20% 80% International 117 1% 3 Native American 158 2% 5 Asian 608 8% African American 219 1069 Performing Arts Center Redfield (n=455) (n=251) 780 497 61% 39% 132 119 53% 47% 324 131 71% 29% 1% 7 1% 4 2% 3 1% 1% 31 2% 5 2% 9 2% 26 5% 76 6% 12 5% 20 4% 3% 15 3% 31 2% 10 4% 4 1% 13% 90 16% 161 13% 17 7% 51 11% Ethnicity Hispanic Unreported White 446 6% 29 5% 99 8% 19 8% 31 7% 5433 67% 385 70% 872 68% 184 73% 337 74% 265 7325 460 0 3% 91% 6% 0% 29 498 26 0 5% 90% 5% 0% 31 1212 32 2 2% 95% 3% 0.2% 7 234 10 0 3% 93% 4% 0% 12 428 15 0 3% 94% 3% 0% 1271 1416 1967 3396 16% 18% 24% 42% 96 69 125 263 17% 12% 23% 48% 173 201 294 609 14% 16% 23% 48% 47 36 52 116 19% 14% 21% 46% 68 118 99 170 15% 26% 22% 37% Residency Good Neighbor Nevada Out of State Unknown Credit Load 12+ 9-11.9 6-8.9 <6 Status Continuing Transfers New 5736 772 1542 71% 10% 19% 330 66 157 60% 12% 28% 865 147 265 68% 12% 21% 180 23 48 72% 9% 19% 326 34 95 72% 7% 21% 219 5106 1518 822 385 3% 63% 19% 10% 5% 20 282 119 85 47 4% 51% 22% 15% 8% 13 682 211 122 249 1% 53% 17% 10% 19% 11 170 12 23 35 4% 68% 5% 9% 14% 8 269 102 60 16 2% 59% 22% 13% 4% 6226 304 121 773 165 461 77% 4% 2% 10% 2% 6% 344 61 36 62 11 39 62% 11% 7% 11% 2% 7% 844 52 27 244 34 76 66% 4% 2% 19% 3% 6% 180 7 1 41 5 17 72% 3% 0% 16% 2% 7% 376 12 4 32 5 26 83% 3% 1% 7% 1% 6% 3804 2092 2125 29 47% 26% 26% 0% 171 210 155 17 31% 38% 28% 3% 560 351 361 5 44% 27% 28% 0% 64 52 135 0 25% 21% 54% 0% 266 61 123 5 58% 13% 27% 1% 6865 1185 85% 15% 364 189 66% 34% 558 719 44% 56% 81 170 32% 68% 196 259 43% 57% Age 0-17 18-24 25-34 35-49 50+ Educational Goal Earn a Degree Earn a Certificate Improve Job Skills Personal Enrichment Transfer Undecided Course Times Day only Night only Day and night N/A (non-main only) Course Locations One campus only 2 or more campuses 28 T ABL E 16: Gender Female Male Unknown ST UDENT PRO FIL E BY C AM PUS – F AL L 2007 Dandini Edison Meadowood (n=8320) (n=663) (n=1391) Performing Arts Center (n=182) Redfield (n=577) 4821 3455 44 58% 42% 1% 115 541 7 17% 82% 1% 823 560 8 59% 40% 1% 109 71 2 60% 39% 1% 377 198 2 65% 34% 0.3% 129 159 638 225 1135 488 5546 2% 2% 8% 3% 14% 6% 67% 2 17 35 9 98 34 468 0% 3% 5% 1% 15% 5% 71% 10 20 85 31 212 87 946 1% 1% 6% 2% 15% 6% 68% 1 3 7 6 10 17 138 1% 2% 4% 3% 5% 9% 76% 2 13 41 6 53 39 423 0% 2% 7% 1% 9% 7% 73% 248 7572 500 0 3% 91% 6% 0% 24 616 23 0 4% 93% 3% 0% 35 1305 50 1 3% 94% 4% 0.1% 1 173 8 0 1% 95% 4% 0% 25 525 27 0 4% 91% 5% 0% 1495 1529 2107 3189 18% 18% 25% 38% 117 90 145 311 18% 14% 22% 47% 217 245 348 581 16% 18% 25% 42% 50 28 38 66 27% 15% 21% 36% 76 128 165 208 13% 22% 29% 36% 5972 758 1590 72% 9% 19% 397 58 208 60% 9% 31% 984 137 270 71% 10% 19% 128 13 41 70% 7% 23% 427 54 96 74% 9% 17% 238 5367 1554 806 355 3% 65% 19% 10% 4% 63 316 134 109 41 10% 48% 20% 16% 6% 23 744 261 163 200 2% 53% 19% 12% 14% 2 123 20 10 27 1% 68% 11% 5% 15% 9 326 143 81 18 2% 56% 25% 14% 3% 6416 324 99 909 256 316 77% 4% 1% 11% 3% 4% 369 79 33 149 13 20 56% 12% 5% 22% 2% 3% 1001 56 11 223 40 60 72% 4% 1% 16% 3% 4% 136 5 0 27 5 9 75% 3% 0% 15% 3% 5% 477 19 7 49 7 18 83% 3% 1% 8% 1% 3% 4006 2053 2214 47 48% 25% 27% 1% 219 227 181 36 33% 34% 27% 5% 540 406 437 8 39% 29% 31% 1% 54 26 102 0 30% 14% 56% 0% 263 141 166 7 46% 24% 29% 1% 7021 1299 84% 16% 416 247 63% 37% 614 777 44% 56% 43 139 24% 76% 228 349 40% 60% Ethnicity International Native American Asian African American Hispanic Unreported White Residency Good Neighbor Nevada Out of State Unknown Credit Load 12+ 9-11.9 6-8.9 <6 Status Continuing Transfers New Age 0-17 18-24 25-34 35-49 50+ Educational Goal Earn a Degree Earn a Certificate Improve Job Skills Personal Enrichment Transfer Undecided Course Times Day only Night only Day and night N/A (non-main only) Course Locations One campus only 2 or more campuses 29 T ABL E 17: ST UDENT PRO FIL E BY C AM PUS – F AL L 2008 Gender Female Male Unknown Dandini Edison Meadowood (n=8429) (n=647) (n=1419) 4956 3473 0 59% 41% 0% 127 520 0 20% 80% 0% 828 591 0 58% 42% 0% Performing Arts Center (n=169) 102 60% 67 40% 0 0% Redfield (n=676) 421 255 0 62% 38% 0% Ethnicity International Native American Asian African American Hispanic Unreported White 123 158 664 246 1240 500 5498 1% 2% 8% 3% 15% 6% 65% 4 19 30 17 113 43 421 1% 3% 5% 3% 17% 7% 65% 4 29 81 37 187 98 983 0% 2% 6% 3% 13% 7% 69% 4 5 7 3 11 12 127 2% 3% 4% 2% 7% 7% 75% 0 10 41 9 73 42 501 0% 1% 6% 1% 11% 6% 74% 235 7749 445 0 3% 92% 5% 0% 22 590 35 0 3% 91% 5% 0% 42 1324 52 1 3% 93% 4% 0.1% 1 162 6 0 1% 96% 4% 0% 27 618 31 0 4% 91% 5% 0% 2015 1593 2171 2650 24% 19% 26% 31% 119 97 142 289 18% 15% 22% 45% 321 323 514 261 23% 23% 36% 18% 48 27 66 28 28% 16% 39% 17% 176 162 212 126 26% 24% 31% 19% 6123 672 1634 73% 8% 19% 435 46 166 67% 7% 26% 948 152 319 67% 11% 22% 120 8 41 71% 5% 24% 469 63 144 69% 9% 21% 248 5364 1659 815 343 3% 64% 20% 10% 4% 48 347 114 98 40 7% 54% 18% 15% 6% 14 771 232 141 261 1% 54% 16% 10% 18% 9 94 24 10 32 5% 56% 14% 6% 16% 16 405 164 67 24 2% 60% 24% 10% 4% 6622 290 74 992 193 258 79% 3% 1% 12% 2% 3% 383 61 48 122 5 28 59% 9% 7% 19% 1% 4% 1010 51 28 256 27 47 71% 4% 2% 18% 2% 3% 115 2 1 38 6 7 68% 1% 1% 22% 4% 4% 652 14 2 84 11 24 80% 2% 0% 12% 2% 4% 4064 1982 2313 48% 24% 27% 188 245 184 29% 38% 28% 632 345 436 45% 24% 31% 51 34 84 30% 20% 50% 287 162 227 42% 24% 34% 7072 1357 84% 16% 412 235 64% 36% 580 839 41% 59% 61 108 36% 64% 266 410 39% 61% Residency Good Neighbor Nevada Out of State Unknown Credit Load 12+ 9-11.9 6-8.9 <6 Status Continuing Transfers New Age 0-17 18-24 25-34 35-49 50+ Educational Goal Earn a Degree Earn a Certificate Improve Job Skills Personal Enrichment Transfer Undecided Course Times Day only Night only Day and night Course Locations One campus only 2 or more campuses 30 T ABL E 18: ST UDENT PRO FIL E BY C AM PUS – F AL L 2009 Gender Female Male Unknown Dandini Edison Meadowood (n=9234) (n=749) (n=1527) 5284 3937 13 57% 43% 0% 145 601 3 19% 80% 0% 839 686 2 55% 45% 0% Performing Arts Center (n=190) 107 56% 82 43% 1 1% Redfield (n=904) 580 321 3 64% 36% 0.3% Ethnicity International Native American Asian African American Hispanic 121 154 500 264 1700 154 232 79 6030 1% 2% 5% 3% 18% 2% 3% 1% 65% 3 27 20 16 124 10 25 10 514 0% 4% 3% 2% 17% 1% 3% 1% 69% 9 24 61 63 239 17 23 12 1079 1% 2% 4% 4% 16% 1% 2% 1% 71% 2 6 6 13 22 5 2 1 133 1% 3% 3% 7% 12% 3% 1% 1% 70% 2 14 33 16 142 4 11 9 673 0% 2% 4% 2% 16% 0% 1% 1% 74% 213 8642 379 0 2% 94% 4% 0% 24 707 18 0 3% 94% 2% 0% 27 1450 49 1 2% 95% 3% 0.1% 1 183 6 0 1% 96% 3% 0% 46 838 20 0 5% 93% 2% 0% 2493 1817 2256 2668 27% 20% 24% 29% 209 133 147 260 28% 18% 20% 35% 443 305 322 457 29% 20% 21% 30% 55 42 31 62 29% 22% 16% 33% 278 182 227 217 31% 20% 25% 24% 6585 789 1860 71% 9% 20% 482 59 208 64% 8% 28% 1048 161 318 69% 11% 21% 150 10 30 79% 5% 16% 623 89 192 69% 10% 21% 253 5747 1964 928 342 3% 62% 21% 10% 4% 49 362 180 113 45 7% 48% 24% 15% 6% 13 803 300 178 233 1% 53% 20% 12% 15% 7 119 21 11 32 4% 63% 11% 6% 17% 15 515 214 123 37 2% 57% 24% 14% 4% Earn a Degree 7430 80% 508 68% 1165 76% 138 73% 737 82% Earn a Certificate Improve Job Skills Personal Enrichment Transfer Undecided 322 57 1014 180 231 3% 1% 11% 2% 3% 59 23 129 7 23 8% 3% 17% 1% 3% 57 25 207 26 47 4% 2% 14% 2% 3% 8 1 35 2 6 4% 1% 18% 1% 3% 28 8 102 9 20 3% 1% 11% 1% 2% 4436 1854 2851 48% 20% 31% 199 199 311 27% 27% 42% 623 329 550 41% 22% 36% 51 33 106 27% 17% 56% 402 171 309 44% 19% 34% 7490 1744 81% 19% 377 372 50% 50% 536 991 35% 65% 54 136 28% 72% 375 529 41% 59% Hawaiian/Pacific Islander Two or more races Unreported White Residency Good Neighbor Nevada Out of State Unknown Credit Load 12+ 9-11.9 6-8.9 <6 Status Continuing Transfers New Age 0-17 18-24 25-34 35-49 50+ Educational Goal Course Times Day only Night only Day and night Course Locations One campus only 2 or more campuses 31 P AR T IC IP AT IO N R AT ES BY HIG H SCHOO L: T ABL E 19: 2006 – 2009 C APT UR E R AT E O F WC SD G R AD U AT ES Washoe County High Schools 2008-09 High School Grads Acad. Arts, Careers, Tech* Fall 2009 1st-time College Students # Attending TMCC(1) TMCC Capture Rate 2007-08 High School Grads Fall 2008 1st-time College Students # Attending TMCC(1) TMCC Capture Rate 2006-07 High School Grads Fall 2007 1st-time College Students # Attending TMCC(1) TMCC Capture Rate 50 14 28% 33 8 24% 33 18 55% Damonte Ranch 190 48 25% 213 58 27% 149 32 21% Galena 299 64 21% 288 59 20% 310 62 20% Gerlach 5 0 N/A 6 0 N/A 0 0 N/A 139 45 32% 168 44 26% 136 34 25% 75 17 23% 75 10 13% 103 9 9% Hug Incline McQueen 379 99 26% 367 89 24% 358 82 23% North Valleys 300 92 31% 287 82 29% 286 87 30% Reed 383 120 31% 462 102 22% 443 101 23% Reno 341 58 17% 364 70 19% 402 58 14% Spanish Springs 355 81 23% 367 81 22% 346 93 27% Sparks 140 63 45% 154 25 16% 137 60 44% TMHS 91 40 44% 84 51 61% 81 38 47% Washoe 75 42 56% 92 40 43% 80 38 48% Wooster 186 47 25% 176 49 28% 174 33 19% TOTAL(2)(3) 3008 830 27.6% 3136 768 24.5% 3038 745 24.5% (1) Students enrolled in state-supported classes (census headcount), also includes students who enrolled in Summer as 1st-time college students. (2) Charter schools & Washoe Adult High School were excluded from the total (3) Total WCSD = standard + adjusted diplomas *Formerly Regional Technical Institute T M C C S T U D E N T E N R O L L M E N T , A C H I E V E M E N T ( D E G R E E O R C E RT I F I C A T E ) A ND FT E T ABL E 20: DEG REES BY T Y PE ( 2006 – 2009) Academic Year 2006-07 2007-08 2008-09 Average N % N % N % % Associate of Arts Associate of General Studies Associate of Applied Science Associate of Science Certificate of Achievement Total 320 63 210 48 43 684 47% 9% 31% 7% 6% 100% 317 86 213 54 49 719 44% 12% 30% 8% 7% 100% 459 82 189 74 57 861 53% 10% 22% 9% 7% 100% 10% 27% 8% 7% 100% 48% Source: TMCC 2009 FactBook, page SP-13 32 Table 21: Degrees Conferred by Emphasis PROGRAM AREA ACADEMIC YEAR 2007-08 2008-09 2006-07 Totals Allied Health 117 100 97 314 Applied Industrial Technologies 22 19 18 59 Architecture 6 13 12 31 Business 45 48 61 154 Computer Technology 26 7 13 46 Criminal Justice 16 24 22 62 Culinary Arts 12 8 13 33 Education 10 14 17 41 Fire Science 18 27 24 69 General Studies & Other 67 110 99 276 Graphic Comm. & Drafting 15 30 25 70 Paralegal 9 13 9 31 Transfer (AA, AS) 321 306 447 1,074 Grand Total 684 719 857 2,260 Source: TMCC 2009 FactBook, page SP-14 Table 22: Subsequent Enrollment of Degree Seeking Students Cohort Term TMCC DegreeSeeking Students Spr 06 Fall 06 Spr 07 Fall 07 Spr 08 8,843 9,434 9,444 9,845 9,670 Graduated Cohort Term Returned Next Term (Persistence Rate) Did Not Return Next Term or Graduate (Attrition Rate) # 276 94 308 96 301 # 4,956 6,275 5,393 6,580 5,650 # 3,611 3,065 3,743 3,169 3,719 % 3% 1% 3% 1% 3% % 56% 67% 57% 67% 58% % 41% 32% 40% 32% 38% Of Students Who Did Not Return Next Term or Graduate, Number Enrolled at Another Institution UNR Other Out of Total NV State # % 576 113 139 828 23% 460 87 71 618 20% 713 123 184 1,020 27% 442 92 95 629 20% 694 124 192 1,010 27% Source: TMCC FactBook, page OM-21 33 Student Success, Persistence and Retention Table 23: Performance Benchmarks Enrollment Trends Ethnic Minorities (Unreported & International excluded) Capture Rate of WCSD Graduates Student Headcount Student FTE 2006 24% 25% 12,193 6,210 Current 2007 25% 25% 12,774 6,545 2008 26% 24% 13,137 6,840 Goal 2012 30% 35% 14,360 7,121 Student Achievement Fall 06 Cohort 65% Fall 07 Cohort 67% Fall 08 Cohort 70% Goal Fall 12 Cohort 70% 51% 51% 55% 65% 69% 56% 39% 20% 58% 70% 60% 41% 20% 65% 71% 66% 43% 23% n/a** 78% 70% 70% 27% 68% 59% 60% n/a** 69% Fall 04 Cohort* 9% 12% Fall 05 Cohort* 11% 16% Fall 06 Cohort* 13% n/a** Goal Fall 08 Cohort* 15% 20% Persistence – Fall to Spring (new, degree-seeking students) Persistence – Fall to Fall (new, degree-seeking students) Retention (course completion rate) College wide Developmental English Developmental Math Transfer – Subsequent enrollment at another institute Successful Transition – Developmental to Collegiate Math Successful Transition – Developmental to Collegiate English Degree Attainment/Graduation Rate New FT freshmen 3-year grad rate New FT freshmen 4-year grad rate Source: Institutional Research, http://www.tmcc.edu/ir/downloads/documents/performance/INSTTMCCBenchmarks.pdf *Different baseline and current years are used for this section due to specifics of cohort type analysis **Figure will be updated in Fall 10 Alternative Measures of Achievement** (Students who didn’t graduate or transfer) Continued enrollment (still enrolled after 3 years) Successful transition to higher education (not enrolled but earned 30+ credits in 3 years) Fall 04 Cohort* 23% 14% Fall 05 Cohort* 25% 10% Fall 06 Cohort* 24% 11% Goal Fall 08 Cohort* 30% 25% *Different baseline and current years are used for this section due specifics of cohort type analysis ** Full-time, degree seeking cohort Source: TMCC Institutional Research 34 Table 24: Average Annual FTE by Discipline Area -- 2008-09 T ABL E 25: AAF T E BY DISCIPLINE ARE A O FF ICI AL ST AT E SUPPO RT ED ENRO LLM ENT ( END O F T ERM ) Discipline Area Developmental Transfer General Education Vocational/Technical Non-Transfer General Education Vocational/Technical Total Discipline Area Developmental Transfer General Education Vocational/Technical Non-Transfer General Education Vocational/Technical Total Summer 2008 10 13 23 Summer 2007 12 45 56 Fall 2008 Spring 2009 AAFTE 2008-09 Percent Distribution 708 650 679 10% 3,817 1,210 3,869 1,215 3,848 1,213 57% 18% 89 1,015 6,840 672 66 928 6,730 Spring 2008 580 78 978 6,796 AAFTE 2007-08 626 1% 14% 100% Percent Distribution 10% 3,258 1,525 3,285 1,506 3,277 1,516 51% 23% 69 1,020 6,545 68 917 6,356 69 991 6,479 1% 15% 100% Fall 2007 Developmental = English 083, 091, 097, 098; Math 091, 093, 095, 096; and Reading 093 Source: Student Information System and TMCC Institutional Research Office 35 T ABL E 26: RETENTION BY TERM (TOTAL ENROLLMENTS) Term Total Enrollments Number Retained Retention Rate Spr 06 28,980 20,359 70% Fall 06 30,952 21,257 69% Spr 07 30,098 21,026 70% Fall 07 32,444 22,720 70% Spr 08 31,562 22,423 71% Fall 08 34,009 24,203 71% Spr 09 33,403 24,509 73% Average 31,635 22,357 70.7% Source: TMCC 2009 FactBook, page OM-2 Note: Total enrollments are duplicated as students are counted for each course they enroll in. T ABL E 27: PERSIST ENCE R AT ES 1st-time College Student After ONE Semester After TWO Semesters Cohorts All Students # Entering Fall 2006 1,761 Fall 2007 1,911 Fall 2008 1,860 Fall 2009 2,101 Average Full-time Students1 # Entering Fall 2006 320 Fall 2007 333 Fall 2008 519 Fall 2009 678 Returning Percent 47% 48% 49% - Percent 61% 63% 65% 68% Number 831 916 919 - 1229 64% 889 Percent 65% 67% 70% 71% 68% Number 637 707 768 704 Number 295 294 431 573 Percent 92% 88% 83% 85% Returning Number Percent 232 73% 238 71% 349 67% - 398 87% 1,908 Degree Seeking Students # Entering Fall 2006 1,246 Fall 2007 1,395 Fall 2008 1,406 Fall 2009 1,710 Average 1,439 Average Returning Number 1,083 1,198 1,204 1,429 Returning Number 811 929 985 1,220 986 Returning 463 48% Returning Percent 51% 51% 55% 52% 273 70% Source: TMCC 2009 FactBook, page OM-14 F U L L - T I M E EQ U I V A L E N T S T U D E N T ( F T E S ) T A B L E 2 8 : FT E/HE ADCO UNT Year Headcount AAFTE 2006-07 2007-08 2008-09 12,188 12,831 13,080 6,160 6,479 6,796 A N N U A L IZE D Percent Change (AAFTE) 2% 5% 5% Source: TMCC 2009 FactBook, page ET-2 36 T ABL E 29: TERM FTE Academic Years Fall FTE % Change Spring FTE % Change 2006-07 2007-08 2008-09 6,210 6,545 6,840 0% 5% 5% 6,061 6,356 6,730 5% 5% 6% % Change (Fall FTE) (Spring FTE) Source: TMCC 2009 FactBook, page ET-3 T ABL E 30: T E R M H E A DC O U N T Academic Years Fall Headcount (Fall Headcount) Spring Headcount (Spring Headcount) 2006-07 2007-08 2008-09 12,193 12,774 13,137 1% 5% 3% 12,076 12,764 12,962 3% 6% 2% % Change Source: TMCC 2009 FactBook, page ET-4 DIST ANCE EDUCAT IO N: T ABL E 31: SP R I N G 2 0 0 6 – S P R I N G 2 0 0 9 D I S T A N C E E D U C A T I ON H E A D C O U N T A N D F T E R A T E S Semesters Spring 2006 Fall 2006 Spring 2007 Fall 2007 Spring 2008 Fall 2008 Spring 2009 Headcount 3,736 3,842 4,205 4,293 4,773 5,182 5,117 FTE 1,194 1,226 1,349 1,354 1,534 1,683 1,670 Source: TMCC 2009 FactBook, page ET-8 T ABL E 32: DIST AN CE EDUC AT ION RET ENT ION R AT ES Semester Spring 2006 Fall 2006 Spring 2007 Fall 2007 Spring 2008 Fall 2008 Spring 2009 Retention Rate 59% 57% 58% 58% 60% 62% 65% Source: TMCC Institutional Research 37 ST UDENT T O F ACU LT Y R AT IO S BY SCHOO L AND PRO GR AM : F AL L 2009 T ABL E 33: S P R I NG 2 0 0 6 – ST U DENT T O F AC U LT Y R AT IO S SCHOOL SOBE - School of Business & Entrepreneurship Accounting Business Economics Entrepreneurship Logistics Management Management Marketing Real Estate SOBE Total SOLA - School of Liberal Arts American Sign Language Anthropology Art Core Humanities Counseling & Personal Development Dance Early Childhood Education Education Education Teacher Preparation Educational Leadership & Psychology English English - Developmental English As A Second Language French German Graphic Communications Hebrew History Human Development & Family Studies Humanities Italian Japanese Journalism Legal Assistant Mental Health Music Philosophy Political Science Psychology Reading Russian Social Work Sociology Spanish Speech Communication Study Skills Theater Women’s Studies Spr 06 Fall 06 Spr 07 Fall 07 Spr 08 Fall 08 Spr 09 Fall 09 Average SFR 25 24 26 25 26 29 24 24 29 23 25 29 27 26 31 26 24 31 22 28 27 25 24 26 16 25 24 29 19 25 26 27 15 25 22 28 19 26 29 28 34 23 5 31 35 27 30 26 22 34 5 10 32 29 24 26 25 25 31 10 9 26 29 20 26 22 21 16 32 12 11 21 23 8 21 23 17 27 19 9 24 20 21 24 17 27 15 10 20 19 6 14 25 17 30 22 10 22 19 21 24 18 29 14 15 21 19 8 21 26 18 33 14 12 25 27 23 26 18 33 18 11 28 26 24 16 15 12 12 13 11 27 26 18 19 15 16 12 11 17 26 32 27 11 19 19 21 17 22 15 12 31 24 19 17 19 20 16 14 30 30 20 23 25 12 14 15 18 28 34 30 20 11 22 24 17 24 24 13 30 24 17 15 11 24 20 20 17 21 14 8 31 32 22 22 24 9 12 13 20 28 33 33 23 13 30 24 17 25 23 13 28 25 20 17 13 20 14 7 29 29 19 10 23 11 11 9 18 30 34 32 20 13 29 23 15 25 18 9 31 23 26 21 19 16 13 14 21 27 16 32 14 14 20 24 3 23 25 20 17 15 7 15 32 32 22 23 23 16 17 8 25 33 37 33 24 15 20 27 17 27 23 13 32 28 29 19 8 10 13 15 13 22 33 34 33 21 14 31 25 15 24 22 14 28 32 33 23 22 20 25 17 30 17 12 22 22 6 25 25 19 17 16 17 15 11 29 30 20 17 19 12 14 12 20 29 33 31 20 13 27 24 17 25 21 12 29 13 13 28 29 20 13 22 10 12 13 18 24 31 28 13 9 29 22 16 25 18 10 26 10 29 28 23 27 27 26 20 20 23 24 18 13 19 15 27 32 32 33 22 16 39 27 19 27 23 14 29 38 Spr 06 Fall 06 Spr 07 Fall 07 Spr 08 Fall 08 Spr 09 Fall 09 Average SFR SOLA Total SOSC - School of Sciences 21 22 20 22 22 24 23 25 22 Aeronautical Technology Architectural Design Technology Architecture Astronomy Atmospheric Science Automotive Automotive Technician Education Aviation Biology 16 15 16 20 13 18 24 12 15 24 21 16 24 19 21 27 11 18 27 11 19 21 10 12 7 23 15 8 16 22 14 8 8 21 11 17 15 5 13 12 14 13 15 15 23 12 22 13 25 24 16 26 35 18 16 15 29 19 12 15 12 21 27 12 20 11 12 12 9 29 27 15 24 10 6 9 38 22 17 14 25 10 12 25 13 21 11 11 14 22 31 23 16 16 19 17 26 20 17 9 11 12 13 10 32 22 16 16 17 16 21 20 20 20 9 12 13 26 31 25 18 18 21 24 24 23 17 9 11 13 14 23 34 25 17 18 22 20 30 25 15 21 9 12 13 7 28 24 25 18 18 26 28 30 32 17 9 10 15 14 7 8 6 19 10 6 18 4 6 14 12 5 14 9 7 14 3 13 9 13 22 11 20 22 24 SCHOOL Building Inspection Carpentry Apprentice Chemistry Cisco Computer Information Technology Computer Science Construction Cooperative Education Interns Criminal Justice Culinary Dental Assisting Dental Hygiene Diesel Technician Education Cooperative Drafting Electrical Tech Electricians Apprentice Electronics Technology Emergency Medical Services Emergency Medical Technician Engineering Environmental Control Technology Environmental Studies Fire Science Geographic Information Systems Geography Geology Health Occupations Heating, Ventilation, Air Cond/Refrigeration Heavy Equipment Mechanics Industrial Maintenance Technology Industrial Management Information Systems Lab Technology Manufacturing & Production Technology Manufacturing Technology Math - Developmental Mathematics Mechanical Technology Medical Records Technology Military Occupations Natural Resources & Env Science 6 19 23 6 26 16 8 21 20 24 7 23 15 25 16 26 14 23 17 24 13 24 18 23 18 20 21 12 6 9 9 12 24 20 24 19 21 6 25 22 29 9 6 29 22 29 6 8 15 25 20 26 25 25 9 8 9 18 27 22 31 25 23 8 26 23 24 24 16 6 6 7 8 23 21 7 16 24 3 17 26 7 15 24 6 17 26 6 18 23 21 28 22 12 7 19 27 12 29 27 22 30 7 18 26 17 24 28 21 7 5 18 27 16 12 2 17 16 2 17 9 1 23 3 13 4 31 2 27 3 24 5 19 14 16 13 17 23 5 13 10 13 23 23 32 22 16 16 20 14 24 24 16 13 10 12 13 7 8 5 15 23 21 7 24 16 8 25 22 21 7 7 9 18 26 21 13 6 17 25 15 12 3 20 39 Spr 06 Fall 06 Spr 07 Fall 07 Spr 08 Fall 08 Spr 09 Fall 09 Average SFR Nursing 15 Nutrition 21 Physics 20 Pipe Trades Apprentice Radiological Technology 11 Solar Energy Technology Surveying Veterinary Technician 7 Welding 17 SOSC Total WDCE - Workforce Development & Continuing Education Bricklayers Apprentice 2 Carpentry Apprentice Computer & Office Technology 20 Construction Cosmetology 5 Court Reporting 4 Electricians Apprentice 21 Flooring Apprentice 7 Industrial Apprentice 9 Iron Work Apprentice 23 Operations Engineering Apprentice 10 Painting/Decorating Apprentice 4 Pipe Trades Apprentice 15 Recreation Physical Education 22 Refrigeration Service Apprentice 3 Sheet Metal Apprentice 10 Silver College Computer Training 18 Tile Setter Apprentice 3 Truck Driving Woodworking 8 13 WDCE Total COLLEGE-WIDE SFR 18.5 Source: TMCC 2009 Factbook, pages ET-14-16 32 19 19 6 16 11 31 20 21 10 16 15 20 19 12 14 25 25 28 9 12 20 23 24 24 26 25 28 16 30 10 9 18 18 29 21 22 3 16 17 12 11 10 18 10 11 18 12 12 20 9 12 19 14 23 20 12 12 20 23 22 23 8 14 20 16 10 11 19 1 7 15 4 6 1 10 18 4 4 2 12 18 6 5 2 9 16 8 3 2 1 3 21 6 5 24 5 2 23 5 23 3 4 13 9 6 22 19 4 12 16 6 24 3 5 20 9 8 21 20 4 12 14 5 1 29 3 28 3 28 3 27 3 24 3 24 8 10 22 20 5 18 13 2 2 20 6 7 23 21 5 16 15 5 19 5 8 20 21 4 14 16 3 17 4 6 19 22 4 13 14 11 4 5 22 21 4 11 14 11 19.0 11 18.5 12 19.4 14 19.4 13 21.5 13 20.6 12 21.9 SCHOOL 2 8 19 6 5 4 26 3 5 18 7 7 20 21 4 13 15 3 2 8 11 19.9 40 Faculty and Staff Profile (2006 - 2009) The internal environmental scan data was provided by the TMCC Institutional Research Office. The purpose of this component of the EMP is to detail the characteristics of TMCC faculty and administrative staff over the last four years. For more detail related to this section of the EMP please refer to the TMCC Factbook 2009 which is available at tmcc.edu/ir. T ABL E 34: AG E BY EM PLO YM ENT T Y PE – F AL L 2006 18-24 Executive, Administrative, & Managerial Full-time Faculty* Part-time Faculty Other Professional (Support/Service) Technical & Paraprofessional Clerical and Secretarial 25-34 35-49 50+ Unknown Total N 0 0 10 33 0 43 % 0% 0% 23% 77% 0% 100% N 0 6 52 126 0 184 % 0% 3% 28% 68% 0% 100% N 0 67 130 263 21 481 % 0% 14% 27% 55% 4% 100% N 0 16 47 47 1 111 % 0% 14% 42% 42% 1% 100% N 0 5 8 10 0 23 % 0% 22% 35% 43% 0% 100% N 1 13 26 55 0 95 % 1% 14% 27% 58% 0% 100% N 0 2 21 33 0 56 % 0% 4% 38% 59% 0% 100% N 1 109 294 567 22 993 % 0% 11% 30% 57% 2% 100% Service/Maintenance Total Faculty & Staff *Includes counselors and librarians. Source: TMCC Institutional Research 41 T ABL E 35: AG E BY EM PLO YM ENT T Y PE – F AL L 2007 18-24 Executive, Administrative, & Managerial Full-time Faculty* Part-time Faculty Other Professional (Support/Service) Technical & Paraprofessional Clerical and Secretarial Service/Maintenance Total Faculty & Staff 25-34 35-49 50+ Unknown Total N 0 0 13 30 0 43 % 0% 0% 30% 70% 0% 100% N 0 9 55 118 1 183 % 0% 5% 30% 64% 1% 100% N 0 79 156 246 13 494 % 0% 16% 32% 50% 3% 100% N 0 18 49 45 1 113 % 0% 16% 43% 40% 1% 100% N 0 4 7 11 0 22 % 0% 18% 32% 50% 0% 100% N 2 20 24 47 0 93 % 2% 22% 26% 51% 0% 100% N 0 4 21 33 0 58 % 0% 7% 36% 57% 0% 100% N 2 134 325 530 15 1006 % 0% 13% 32% 53% 1% 100% *Includes counselors and librarians. Source: TMCC Institutional Research T ABL E 36: A G E B Y E M P L O Y M E N T TY P E – F A L L 2 0 0 8 18-24 Executive, Administrative, & Managerial Full-time Faculty* Part-time Faculty 25-34 35-49 50+ Unknown Total N 0 0 14 20 0 34 % 0% 0% 41% 59% 0% 100% N 0 11 53 116 1 181 % 0% 6% 29% 64% 1% 100% N 3 56 95 173 9 336 % 1% 17% 28% 51% 3% 100% Other Professional (Support/Service) N 1 17 44 41 0 103 % 1% 17% 43% 40% 0% 100% Technical & Paraprofessional N 0 3 7 9 0 19 % 0% 16% 37% 47% 0% 100% N 11 26 35 52 4 128 % 9% 20% 27% 41% 3% 100% N 0 3 19 25 0 47 % 0% 6% 40% 53% 0% 100% N 15 116 267 436 14 848 % 2% 14% 31% 51% 2% 100% Clerical and Secretarial Service/Maintenance Total Faculty & Staff *Includes counselors and librarians. Source: TMCC Institutional Research 42 T ABL E 37: 08) EM PLOYM ENT T YPE BY G ENDER F OR F UL L-T IM E ST AF F (F AL L 2006- Term Male Fall 2006 Fall 2007 Fall 2008 3 Year Avg N % N % N % N % 118 39% 113 36% 101 38% 111 38% Full-time Faculty* & Staff Female Unreported 188 61% 198 64% 164 62% 183 62% Total 0 0% 0 0% 0 0% 0 0% 300 100% 311 265 100% 294 100% Sources: IPEDS Fall Staff Survey; TMCC Institutional Research *Includes counselors and librarians T ABL E 38: 2006-08) E M P L O Y M E N T T Y P E B Y G E N DE R F O R F U L L - T I M E FA C U L T Y ( F A L L Term Male Fall 2006 Fall 2007 Fall 2008 3 Year Avg 98 53% 96 52% 96 53% 97 53% N % N % N % N % Full-time Faculty* Female Unreported 86 0 47% 0% 87 0 48% 0% 85 0 47% 0% 86 0 47% <1% Total 184 100% 183 100% 181 100% 183 100% Sources: IPEDS Fall Staff Survey; TMCC 2009 FactBook, page CR-8 *Includes counselors and librarians T ABL E 39: 2006-08) E M P L O Y M E N T T Y P E B Y G E N DE R F O R P A R T - T I M E FA C U L T Y ( F A L L Term Male Fall 2006 Fall 2007 Fall 2008 3 Year Avg N % N % N % N % 221 49% 216 44% 158 47% 198 45% Part-time Faculty Female Unreported 260 54% 278 56% 178 53% 239 55% Total 0 0% 0 0% 0 0% 0 0% 481 103% 494 100% 336 100% 437 100% Sources: IPEDS Fall Staff Survey; TMCC 2009 FactBook, page CR-9 43 T ABL E 40: ET HNICIT Y -- F UL L-T IM E ST AF F * (F AL L 2006- 08) Term Fall 2006 N % Fall 2007 N % Fall 2008 N % 3 Year Avg N % African American 6 2% 9 3% 9 3% 8 3% Asian Hispanic 12 4% 12 4% 8 3% 11 4% 39 13% 40 13% 34 13% 38 13% Native American 5 2% 6 2% 6 2% 6 2% White 240 78% 239 77% 204 77% 228 77% Unreported 4 1% 5 2% 4 2% 2 1% Total 306 100% 311 100% 265 100% 294 100% Sources: IPEDS Fall Staff Survey; TMCC Institutional Research *Includes counselors and librarians T ABL E 41: E T H N I C I T Y - - F UL L - T I M E F A C U L T Y ( F A L L 2 0 0 6 - 0 8 ) Term Fall 2006 N % Fall 2007 N % Fall 2008 N % 3 Year Avg N % African American 1 1% 1 1% 1 1% 1 1% Asian Hispanic 5 3% 7 4% 8 4% 7 4% 8 4% 8 4% 8 4% 8 4% Native American 3 2% 3 2% 2 1% 3 2% White 162 88% 158 86% 155 86% 158 86% Unreported 5 3% 6 3% 7 4% 6 3% Total 184 100% 183 100% 181 100% 183 100% Sources: IPEDS Fall Staff Survey; TMCC 2009 FactBook, page CR-4 *Includes counselors and librarians T ABL E 42: E T H N I C I T Y - - P AR T - T I M E F A C U L T Y ( F A L L 2 0 0 6 - 0 8 ) Term Fall 2006 N % Fall 2007 N % Fall 2008 N % 3 Year Avg N % African American 10 2% 11 2% 6 2% 17 4% Asian Hispanic 18 4% 23 5% 12 4% 18 4% 24 5% 26 5% 20 6% 23 5% Native American 3 1% 2 0% 3 <1% 3 <1% White 413 86% 418 85% 281 84% 371 83% Unreported 13 3% 14 3% 14 4% 14 3% Total 481 100% 494 100% 336 99% 446 99% Sources: IPEDS Staff Survey; TMCC 2009 FactBook, page CR5 44 Chapter Three: Program Profiles This section is dedicated to the program profiles for School of Liberal Arts, School of Sciences, School of Business and Entrepreneurship, Workforce Development and Continuing Education, Student Services division, and Instructional Support areas that serve this College. The College utilizes a division model that includes an area dean, department chairs, classified support staff and respective faculty. Profiles are not in alphabetical order. 45 A c a d e mi c A f f a i r s SCHOOL OF LIBERAL ARTS SCHOOL OF SCIENCES SCHOO L OF BUSINESS AND ENT REPRENEURSHIP WO RKF ORCE DEVEL O PM ENT AND CO NT INUING EDUC AT ION 46 School of Liberal Arts E N G L IS H D E P A R T M E N T HIST O RY , POL IT ICAL SCIENCE AND L AW DEPART M ENT H U M A N I T IE S D E P A R TM E N T SO CIAL SCIENCES DEP ART M ENT V I S U A L A N D P E R F O RM I N G A R TS D E P A R TM E N T 47 ENGLISH Mission Statement The overall mission of the TMCC English Department is to promote literacy--specifically the ability to read, write, and think critically. This mission includes the fostering of such technological literacy as information retrieval, research, and communication. Literate individuals can gather, analyze, and communicate information effectively as well as think creatively and draw independent conclusions -- skills that are the cornerstone of a healthy democracy and key to the future of the community in an increasingly informationbased economy. This purpose is accomplished through academic classes and programs in which the learners are encouraged to express themselves effectively verbally and in writing, and to grow intellectually into humane, responsible, and productive members of the community. The Department fosters these goals through scholarship and instruction in the areas of literature, creative writing, journalism, reading, and English as a Second Language (ESL). These goals thread through the Department's wide range of programs and interests: from its contributions to general education, where students are introduced to the skills of critical thinking, reading, and writing; to the Associate of Arts (AA) degree programs where faculty are training the next generation of writers, teachers and scholars. Enrollment Patterns Program Data English Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate English (Developmental) Journalism Reading Study Skills Spring 2004 Fall 2004 81 410 70 56 219 66 6 19 70 3 12 77 5 15 62 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 95 443 67 62 234 60 7 17 70 5 11 65 5 18 65 Fall 2006 102 460 66 73 265 57 7 16 63 3 10 84 4 19 61 Spring 2007 Fall 2007 104 489 68 68 268 61 9 16 74 4 19 78 4 19 72 Fall 2008 104 521 69 67 266 68 8 25 67 3 16 77 4 18 74 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 19 14 19 18 22 20 22 16 23 43 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. 48 Factors Expected to Affect the Future of the Department Over the past five years, the English Department has experienced overall steady growth in enrollments. The Department expects the growth to remain steady for the next few years as people return to college for retraining. The English Department also expects the growth in FTE to expand as its fledgling AA degree in English grows. Projections and Plans for the Future The English Department projects an increase in enrollment in all areas. The English Department will continue to monitor the demands in all areas of instruction for changes in enrollment trends. The Department is currently developing a Journalism AA, an AA in Creative Writing, as well as exploring certificate programs in Technical Writing and ESL Academic English. Faculty/Staff Needs The English Department has a varied faculty with specialties in English (Composition, Literature, and Creative Writing), ESL, Journalism and Reading. Due to budget cuts, the office staff has been reduced to only one full-time employee. The English Department is one of the largest departments and having only one office staff hinders student assistance. More administrative help will be crucial to the functioning of the Department as its FTE is already hovering near the 900 mark. The main areas the Department will need to hire in the next few years are: 1) Reading Specialist; 2) English Generalist; 3) ESL Specialist; and 4) Journalism. The other area in which the English Department needs assistance is re-instituting the Developmental Coordinator. The Department’s developmental courses need a dedicated coordinator to assist in research, retention, and mentoring issues that invariably arise in the demographics of the program. Facilities Currently, there are not enough classrooms at peak hours when statistics show students want to take classes, especially in late morning and early afternoon. More classrooms are needed, but with the current budget situation, this may be years away from solving. The English Department has begun offering hybrid courses to try and alleviate the classroom pressures during peak hours. The English Department also offers a wide assortment of courses online to help with classroom issues. Moreover, the Department has a strong presence of courses at both the Meadowood and Redfield sites. Technology The English programs require full technological access in all of its classrooms. The Department has integrated curriculum and web–assist courses that require extensive use of technology. Curriculum The English Department prides itself in keeping current in its curriculum. The Department constantly monitors textbooks and course syllabi to help keep its materials timely. The full-time faculty mentors their part-time instructors to help them develop as better teachers. The faculty also attends workshops and conferences to stay abreast of current trends in the field. The Department has worked closely with the English departments at the state universities to make sure its curriculum is in sync with their courses. Finally, the Department has begun to provide a rotation of courses to help students meet the General Education and Associate degree requirements. 49 Student Learning Outcomes (SLOs) The English Department has worked with the Student Learning Outcomes and Assessment Coordinator to develop SLOs for its courses. This is an ongoing process as the Departmentrevisits its outcomes for its courses. Currently, the English Department has 15 courses that have been written and submitted to the Curriculum Committee as of April 2010. Methods of Instruction The English Department offers a variety of media for instruction. The English Department offers traditional day and night time classes in a diverse selection of courses, English, Creative Writing, ESL, and Journalism. The Department also offers a selection of hybrids and online courses. The Department will continue to offer a mix of traditional and online course sections, so the Department may offer its students greater access to English education at TMCC. 50 HIST O RY , POL IT IC AL SCIENCE AND L AW Mission Statement The mission of the TMCC History, Political Science and Law (HPL) Department is To provide students with the knowledge and understanding of society produced through social • scientific research; • To build analytical thinking skills and written communication skills; and • To provide intellectual and cultural enrichment to our community. More specifically, the HPL Department serves the college and community by: • Providing instruction in national and state constitutions to every TMCC student; • Providing intellectually challenging general education and diversity courses to transfer students; • Training future K-12 social studies teachers; • Training and certifying paralegal professionals; and • Training future attorneys through pre-law instruction. In all of these endeavors, the HPL Department aligns with TMCC’s mission and values by making teaching excellence and student success our first priority and enduring commitment. Enrollment Patterns Program Data History Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Paralegal/Law Political Science Women’s Studies Spring 2004 Fall 2004 38 255 72 16 43 79 22 139 71 - Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 34 203 69 15 40 80 21 142 73 1 5 64 Fall 2006 36 214 66 13 36 82 18 123 71 1 6 50 Fall 2007 37 232 71 13 32 76 21 140 74 1 6 71 Fall 2008 24 151 82 8 28 77 28 206 69 1 6 66 Headcount Spring 2008 Spring 2007 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time - - 8 7 9 7 8 7 9 26 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department • Courses in History (HIST), Political Science (PSC), and Women’s Studies (WMST) serve as general education credits for most students and, as such, tend to fluctuate with overall college enrollment. With college enrollment expected to rise over the next several years, the HPL Department expects increased demand for these general education courses. Preliminary enrollment confirms this with 14.3% and 14.4% increases in HIST and PSC FTE in F09 (in comparison to F08). 51 • Enrollment in the paralegal program tends to increase during difficult economic times as more people seek retraining. Preliminary enrollment data for F09 confirms this trend with a 54.2% increase in FTE in comparison with F08. Projections and Plans for the Future The HPL Department anticipates an increase in enrollment at all levels over the next five years, with percentage increases commensurate with overall college enrollment increases. Providing qualified instructors will become a challenge in PSC, as that discipline is already overwhelmed and the part-time pool is desperately thin. In addition, the HPL Department anticipates difficulty finding classrooms in prime time slots (9:30, 11:00, and 12:30) as enrollment increases. Other plans for the future include: • Creation of an Associate of Arts emphasis in Pre-law. This emphasis would center on instruction in Law courses. The current pre-law degree is based in criminal justice, and this is not the best pre-law training; • Creation of a political science emphasis; and • Creation of a women’s studies emphasis. Faculty/Staff Needs In order to maintain its current delivery of instruction, the HPL Department will need at least two full-time, tenure-track faculty members in political science. Currently, that discipline is serving a student FTE of 206 with two full-time faculty members (one of whom is unable to teach more than two traditional courses per semester due to a medical issue). In addition, the HPL Department anticipates several retirements in the next few years as follows: • HIST: 40% are over the age of 60, and 80% are over the age of 50 • PSC: 50% are over the age of 60 College planning should consider these anticipated retirements when planning for new full-time faculty hiring. Facilities Currently the facilities are adequate for instructors for the HPL Department, although the Department anticipates a strain on classrooms during high-demand times in the near future. Technology The HPL Department has become dependent on smart classroom technology–all of the instructors complement instruction with visual resources. At present, the faculty needs are met. The HPL Department requests that all future HPL classrooms be equipped with smart technology. 52 Curriculum The curriculum is current and stable at this time. Through common course numbering, the Department is made aware of any new offerings across the system. All of the disciplines have met with NSHE counterparts over the last year to discuss and streamline course offerings. Student Learning Outcomes (SLOs) Faculty and staff from these programs are continually working with and revising assessment procedures, with the exception of WMST (because only 1-2 sections are offered each semester, and the college employs no fulltime faculty in this discipline). Considerable refinement of the student learning outcome process is needed in HIST, PSC, and Law, and the full-time faculty in these disciplines are actively engaged in this process. All HPL courses’ SLOs have been approved, with the exception of eight which are in process (submitted to the Curriculum Committee in March 2010). Methods of Instruction Instructors in this Department utilize a number of instructional strategies in keeping with up-to- date research in the cognitive sciences. Although lecturing remains the predominant teaching technique, almost all of the faculty have supplemented lecture with large and small group discussions, group projects, and other active learning strategies. In addition, each discipline within the Department offers distance-learning courses. 53 HUM ANIT IES Mission Statement The mission of the TMCC Humanities Department is to bring the world to the community. The Humanities Department provides a wide variety of courses in foreign languages, core humanities, philosophy, humanities, speech and communication. A degree program is offered in philosophy. The Humanities Department includes the study of languages and culture, film and philosophy, ethics and morality. The high quality of teaching and learning offered by the Humanities Department helps in our search for answers to life's fundamental questions, including everything human. Enrollment Patterns Program American Sign Language Core Humanities Communication French German Hebrew Humanities Italian Japanese Philosophy Russian Spanish Data Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Fall 2004 6 24 84 37 218 75 11 43 73 4 20 57 1 6 79 2 4 59 16 81 70 4 19 66 1 5 68 11 63 69 28 139 68 Fall 2005 4 21 93 39 225 74 12 45 79 4 20 57 1 5 50 2 3 83 21 81 68 4 18 53 1 5 88 16 80 68 30 141 69 Fall 2006 4 21 89 40 213 76 7 34 73 5 22 65 1 5 55 2 7 77 16 65 63 3 17 55 1 5 76 14 79 70 2 4 73 33 138 69 Fall 2007 6 21 89 39 232 77 9 44 70 4 16 72 1 6 38 2 4 81 16 70 63 3 16 65 1 5 83 15 85 74 2 5 73 37 150 65 Fall 2008 5 26 88 39 256 80 10 55 68 5 20 80 1 3 77 13 53 64 3 17 74 1 5 65 16 104 71 1 4 60 38 155 67 54 Faculty and Staff FTE Spring 2004 Spring 2005 Headcount Spring 2006 Spring 2007 Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 21 23 11 18 12 19 13 19 12 55 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department Student enrollment numbers and demand are up. In fall 2009, there were 1,672 unduplicated attempts to enroll in Core Humanities courses alone. This represents students who attempted to take these courses at TMCC, but were unable to do so, and represents a number closely approximating the number of students the Department is currently able to serve. In other words, the Humanities Department is able to meet approximately 50% of the community demand for these courses. Employment data show that while student demand for courses has increased, the full-time to part-time ratio has widened with the full-time numbers shrinking and the part-time growing. The full-time to part-time ratio is even wider between faculty members who teach foreign languages. The forecast is this trend will continue especially in light of the inability to offer part-time faculty a part-time contract with benefits. The necessity of hiring such a high number of part- time instructors to meet demand for these courses raises issues of instructional quality and professionalism. Projections and Plans for the Future In this economic downturn, everyone has had to shoulder the burden. The faculty of the Humanities Department continues to provide excellence in teaching, service, and professional development. The faculty continues to complete projects pertaining to curricular development, maintenance, and improvement; text selection; part-time faculty mentoring; classroom observations; learning outcomes; assessment; program review and self study; etc. The Humanities Department plans to expand the emphases offered to include an Associate of Arts in Spanish. Faculty/Staff Needs Clearly there is a need for a much larger faculty base to meet the demands for the offerings in the Humanities Department at TMCC. The Humanities Department needs at least two tenure-track instructors immediately to replace the five and one-half lost over the past 18 months, and at least three more in the next three years to minimally meet already existing demand. There is also a need to replace a lost administrative assistant position so that the Department is staffed with two full-time administrative assistants. The need for the opportunity for professional development remains. Facilities There are not enough classrooms or parking to accommodate the large numbers of TMCC students and coenrolled University of Nevada, Reno (UNR) students who travel to TMCC to take classes offered by the Humanities Department. One way the Humanities Department isaddressing this problem is by shifting more course offerings into afternoon and evening sections, online sections, and sections at the Meadowood or Redfield campuses. The Foreign Languages would benefit from a designated language lab, possibly in conjunction with the English Department’s English as a Second Language (ESL) Program. The disciplines that involve the study of a second language could utilize a shared lab. 55 Additional office space for the Humanities Department will be needed when new tenure-track instructors are hired. Technology The General Access Computer Labs (GACLs) have become a necessity to educate students in this day and age. Expansion, maintenance, and updating of the technology provided by the GACLs are necessary. The smart classrooms are effective tools to promote excellence in teaching and learning in the Humanities Department’s class offerings; however, the projectors and speakers in many of the classrooms are of poor quality. The smart classrooms need to be maintained and updated as required. The current cycle of renewing computers for faculty should be maintained. Technology would be required in the designated lab for foreign languages. Curriculum Curriculum maintenance and development is an ongoing process that the faculty of the Humanities Department takes seriously and shares the responsibility for the upkeep. Full-time faculty members are currently reviewing the entire Core Humanities curriculum including syllabi, course content, and books to provide an affordable, accessible, and effective book list to be implemented in fall 2010. Recently, a consultant was hired to improve pedagogical understanding and implementation of sciences in Core Humanities, in line with the national guidelines of Association of Core Texts and Courses. Full-time faculty are currently reviewing the entire Spanish online program and working to improve the curriculum in those class offerings. Student Learning Outcomes (SLOs) Student Learning Outcomes (SLOs) have been written for all courses except for 14. SLO for those 14 courses have been written and submitted to the Curriculum Committee as of April 2010. The courses offered by the Humanities Department have gone through assessment at least once or are scheduled to be before 2012. Reports for these assessments have been submitted and some are posted on the TMCC website. Methods of Instruction Instructors use a variety of methodological and pedagogical approaches as well as delivery methods including face-to-face, hybrid, and online classes. The Department’s most significant value is to foster the examination of basic questions about the meaning of existence and freedom, truth and beauty, diversity and communication. To deal with these questions, students must explore the languages, the philosophies, the cultural expressions of the people of the world, both past and present, to stay in step with our future. 56 SO CIAL SCIENCES Mission Statement The mission of the TMCC Social Sciences Department is to provide students with a sense of the importance of cultural influences, a sense of scope of changing cultural themes, and a sense of their own worth as human beings. These understandings are refined through a sound curriculum in the behavioral sciences, which explains variations in human behavior based on theoretical models, instruction in research methods used by contemporary social scientists, and a special focus on interdisciplinary connections among topical social issues. The Department is committed to the excellence in the classroom delivered by instructors with deep and up-todate knowledge of their subject and an understanding of the science of pedagogy. Enrollment Patterns Program Data Anthropology Counseling and Personal Development/ Education Leadership and Psychology Early Childhood Education/Human Development and Family Studies Education Mental Health Psychology Social Work Sociology Spring 2004 Fall 2004 17 76 67 27 82 82 22 103 70 20 70 75 8 9 84 33 214 84 1 8 63 18 98 63 Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 16 84 63 23 74 81 25 111 71 17 66 78 6 8 83 39 237 83 1 6 63 21 108 62 Fall 2006 16 74 65 23 78 82 27 125 64 19 73 70 8 14 79 38 227 79 1 4 86 22 107 64 Spring 2007 Fall 2007 18 92 70 19 75 84 28 137 66 17 62 72 9 13 82 36 235 82 1 6 47 22 105 61 Fall 2008 21 109 64 3 7 83 23 104 63 16 84 74 7 6 75 40 267 75 1 4 60 23 126 65 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 18 20 12 17 12 16 13 17 11 50 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. 57 Factors Expected to Affect the Future of the Department In the Social Sciences Department there are only two programs that have a terminal degree. These are Early Childhood Education (ECE) and Mental Health and Developmental Disabilities (MHDD). In the ECE program 85% of the students (ECE Program Review) are already working in a child care center while taking courses. This is similar in the MHDD program. Because of this, ECE majors are almost all employed upon graduation. In MHDD students are also typically employed while taking classes so employment is guaranteed. Education (EDU) and Anthropology (ANTH), along with ECE have good articulation agreements with UNR for seamless transferability into University of Nevada, Reno’s (UNR) programs. Psychology (PSY) and Sociology (SOC) courses are almost all university parallel with transferability to UNR for various programs and electives. The demand for classes in the Social Sciences Department remains high. Projections and Plans for the Future Within the Department, there are several areas as a whole that it wants to work on in the future. Not all programs/disciplines need work in all of these areas, however, after reviewing the Social Sciences Academic Master Plan (2006-2013) the following need to be developed: • Review current Master Course Outlines to improve course objectives, develop student learning outcomes and measures (EDU, Social Work (SW), MHDD, SOC); • Begin the process of assessment (EDU, SW, MHDD, SOC); • Continue to develop deeper partnerships with the community including UNR (ANTH, EDU, MHDD, SW); • Develop advisory boards for EDU, MHDD, SW; • Increase full-time faculty in the following programs/disciplines: EDU, PSY, ECE, SOC (as supported by Program and Discipline Review (PDR)), and hire a part-time coordinator/faculty member for MHDD; and • Develop an AA or AS degree in Peace Studies, as supported by the PDR. Faculty/Staff Needs In order to maintain its current delivery of instruction the Social Sciences Department needs to have additional full-time professors in specific areas. Currently there are 12 full-time professors, one of whom is on a one-year lecturer position. There are approximately 50 part-time instructors within the Social Sciences Department. The two main disciplines which need full-time tenure track positions are Psychology and Sociology. More parttime instructors (22) are used in these two areas than in the other programs/disciplines. Full-time tenure track faculty would bring more consistency to the disciplines. Currently, one full-time faculty member is serving as acting Dean for the School of Liberal Arts and one fulltime faculty member is serving as Department Chair. With these two positions not teaching full-time, the Psychology discipline and Early Childhood Education program do not have the consistency needed to maintain the discipline and program. Faculty would like to see more funding for professional development so they can attend conferences in their related fields to keep up with new trends and other issues. 58 Finally, the hiring of a student worker for 20 hours a week would help faculty in the Department with special projects. Facilities Currently the Social Sciences full-time faculty believes that facilities are adequate for their teaching use. The Anthropology and Early Childhood Education programs (along with EDU) have laboratories for their use. Other disciplines would also like to see dedicated classrooms but they do not require specific lab space, as do the two programs. The E.L. Cord Child Care Center, which is accredited by the National Association of Education of Young Children (NAEYC), serves as not only a child care center, but also as an on-site teaching/laboratory facility for the ECE program. While this has been an ongoing relationship since its inception, it now has a more significant role given that the Center is now part of the School of Liberal Arts. Plans call for the hiring of master teachers to play a significant part in the supervision of ECE students in the Center. Technology As the Social Sciences programs/disciplines grow, technology must grow with them. faculty feels that TMCC’s Smart Classrooms are adequate. At this point in time Also, there are excellent resources provided by WebCollege for faculty who teach online. Additional funds for various software needs are greatly needed in the Department. Curriculum Classes in the Social Sciences Department are composed of survey courses (Introduction to Psychology or Introduction to Sociology for example) or specialized courses (i.e. Introduction to Statistical Methods or Introduction to Research Methods) in a discipline or program. Curriculum is kept up to date with current issues and trends. This is done in a number of ways. Coordinators and faculty generally do textbook reviews especially if there are numerous sections of the same course. Faculty want the same textbook used for all sections of each course. Syllabi are consistently revised with each new textbook chosen. This is also taken into consideration when new trends or issues come up in each discipline/program. Coordinators work with part-time faculty to ensure they too are up to date on current issues and trends. Faculty feels that consistency within a discipline/program is essential for student learning outcomes and for transferability to other NSHE institutions. Because of this, coordinators work with part-time faculty to be sure they are aware of student learning outcomes and provide assessment to the discipline/program. Student Learning Outcomes (SLOs) Programs/disciplines within the Social Sciences area are at varying levels in regards to working on SLOs. Faculty believe in supporting ongoing assessment as a way to self-reflect so students are better served with the education they want and expect from TMCC. Anthropology, Early Childhood Education, and Psychology are currently doing on-going assessment in their programs/disciplines. The other four areas (Education Teacher Prep, Sociology, Social Work and Mental Health and Developmental Disabilities) need to review course objectives and develop student learning outcomes with assessment measures. Currently, 30 courses have been updated with student learning outcomes, 27 courses are under review for updates and ten courses have not been reviewed; however, these ten courses will be reviewed by the end of spring semester 2010. 59 Methods of Instruction Professors/instructors in the Social Sciences Department teach using one of three basic methods. These are traditional, face-to-face teaching, online and hybrid classes. In many traditional classes there are hands-on laboratory activities, multi-media lecture presentations, student research projects, critical thinking assignments, library research, large group discussions, small group discussions, small group hands-on activities, videos, PowerPoint presentations and library research. In online classes there are lectures, pod casts, online simulations, web-interaction, exams, quizzes, videos, student research projects, discussions, critical thinking assignments, library research, etc. 60 VISU AL AN D PER F ORM ING AR T S Mission Statement The TMCC Visual and Performing Arts Department’s mission is to provide students with an insightful, cultural appreciation, and applicable knowledge of the many visual and performing arts genres. Each student is directed to realize the importance of the arts as being a mirror of and a leader to the global society. In addition to this acquired knowledge, the Department’s mission extends to place direct emphasis on developing the students’ leadership, creative problem solving, and communication skills which are vital for success in the modern workforce. Enrollment Patterns Program Data Art Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Dance Graphic Communication Music MUSA (Music Appreciation) MUSE (Music Ensembles) Theater Spring 2004 Fall 2004 45 127 75 9 5 55 26 77 78 22 69 72 16 44 79 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 50 162 71 13 10 61 27 71 73 21 81 70 11 2 73 6 9 86 16 44 77 Fall 2006 56 187 70 11 7 71 25 79 71 28 100 66 11 2 87 5 8 80 19 53 80 Spring 2007 Fall 2007 58 197 70 14 13 73 27 74 74 29 103 75 8 1 85 4 7 86 22 49 83 Fall 2008 53 189 75 10 10 72 28 73 78 27 124 77 5 1 88 4 6 90 23 50 84 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time - - 13 11 13 12 13 14 13 35 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department Both the visual and performing arts areas of the Department will be affected by plans to develop and implement a Radio, Television, and Film Broadcasting degree which will further increase enrollment in many of the department courses. This degree could also bring more public awareness to the Department and the College. There are plans to create a Bachelor’s degree in Graphic Communications (in association with the University of Nevada, Reno) which would increase enrollment and notoriety to the Graphic Communications program. The continued rise in public awareness and respect for the Theater program is drawing more students to seek degrees from the program which is creating a need to find ways to accommodate the demand. 61 Projections and Plans for the Future With the eventual implementation of the Radio, Television, and Film Broadcasting degree (which incorporates all of the performing arts areas and the graphic communications, animation, and fine arts), the Department is projected to grow in student enrollment and product output via student broadcast projects, internships with area media industry, and community interest. The 2+2+2 program in Graphic Communications (a partnership with Washoe County School District, TMCC, and UNR) is projected to catapult the program to a level where it becomes a major employment source for businesses in the community and surrounding areas. The Theater program, already an area leader in the performing arts, is expected to grow to a point where it exceeds the capacity of its current location housed in the TMCC Nell J. Redfield Performing Arts Center and will precipitate the need for either construction or renovation of a larger space. Faculty/Staff Needs The Department currently includes four full-time Art faculty, three full-time Graphic Communications faculty, two full-time Theater faculty, and one and one-half full-time Music faculty. In addition to the full-time faculty, there are fourteen part-time Art Faculty, four part- time Graphic Communications faculty, three part-time faculty who teach both Art and Graphic Communications, four part-time Dance faculty, two part-time Theater faculty, and ten part-time Music faculty who teach in the Department. With the growth in all the areas in the Department, the following positions are needed to be filled: a second full-time Music faculty replacement position; a full-time Dance faculty position (as there is currently no full-time Dance faculty to lead the Associate of Fine Arts: Dance Emphasis program); a full-time Art faculty; and a full- time Radio, TV, and Film Broadcasting faculty to lead the new program. Within the next few years the Department will also need to hire two replacement positions in Art when two existing full-time faculty retire. Facilities The Visual Arts does not have enough classrooms or enough space to accommodate the equipment and needs of each course. Currently several expensive sets of video and animation equipment are stored on a shelf in a storeroom and pulled out for each class causing excessive wear and tear. The art classes are below the requested school size norms due to constraints of space and the quantity of equipment available for student use. For example, there are only 12 enlargers in the dark room, 15 computer stations for digital photography, ten pottery wheels in the ceramics studio, one press in printmaking lab, and only two screen printing presses for Screen Printing courses. An air washing system for the studio arts should be purchased to remove silica dust and other pollutants. The Performing Arts is currently in need of a quality on-campus music room to house the Concert Choir and Concert Band. An additional dance studio space is also necessary to meet scheduling demands. There is a need in the near future to either secure (purchase or a long-term lease renewal) the existing Nell J. Redfield Performing Arts Center or build/purchase a new and larger performing arts facility. 62 Technology The Department needs continual updating of software and equipment to meet industry standards associated to digital photography (Adobe Lightroom and Photoshop), graphic communications (all the programs of Adobe Creative Master Suite, Lightwave, Toast, etc.) darkroom equipment (enlargers, developers, and exposure units) computer assisted sound and lighting compatible with the changing needs of the industry. Curriculum The curriculum in all the Visual and Performing Arts is continually analyzed, modified and adapted in order to remain current and relevant to all the evolving art forms. All of the Department courses align with all NSHE institutions teaching the same courses. Student Learning Outcomes (SLOs) The Department has developed student learning outcomes for all the courses. The Department instructors periodically re-examine and revise the SLOs as needed. Ninety-one Visual and Performing Arts courses have updated student learning outcomes. Methods of Instruction Many of the courses in the Department are offered in the traditional face-to-face format, due to the intensive interaction between faculty and students with many hands-on assignments, student performance projects and product creation. Students receive a well-rounded array of instruction methods including lecture, lab, writing, history and analysis. Unique to the Department’s courses, additional instruction includes public displays (art galleries, performances and purchase of student artwork) opportunities to motivate students to strive for a higher level of achievement in the class projects knowing their work will be adjudicated by not only the instructor but the general public. In addition, the Department offers many courses in an online format meeting the needs of busy students and those not living in the area. 63 School of Liberal Arts Summary This summary addresses the faculty/staff needs, facility needs, and technology needs in the School of Liberal Arts. The data to support these needs is contained in each of the departmental summaries. Faculty/Staff Needs The departments in SOLA are primarily comprised of areas that fulfill General Education requirements and so are some of the areas of the college that, despite the hiring of many part- time instructors, cannot meet the student demand for these courses. Specifically the following full-time tenure-track faculty are needed: • Dance: One • Early Childhood Education: One • Education: One • English Generalist: One • ESL Specialist: One • Humanities: Two (replacements) Journalism: One • Music: One (replacement) Political Science: Two Psychology: One • Radio/TV/Film Broadcasting (if new program is to be put in place): One • Reading: Two • Sociology: One In the near future, due to anticipated retirements the following will be needed: • Replacements in History • Replacements in Political Science • Replacements in Art Facilities Given the high demand for courses offered in the SOLA there is a strain on classrooms during high-demand times. To manage this issue the SOLA departments have many online offerings and have implemented hybrid sections. SOLA has a strong presence of course offerings at the Meadowood and Redfield sites. The Foreign Languages would benefit from a designated language lab, possibly in conjunction with the English Department’s English as a Second Language (ESL) Program. In order for students to become adept at languages, intensive, supervised practice is needed and such a lab could offer such a benefit that would allow for greater student success. The Visual Arts area is in need of space to accommodate the equipment and needs of each course. Currently several expensive sets of video and animation equipment are stored on a shelf in a storeroom and pulled out for each class causing excessive wear and tear. In addition, given equipment and room needs many of the art classes are in smaller classrooms and so must be limited in size. These courses are high demand, and could accommodate more students if they were relocated to larger classrooms. An air washing system for the studio arts should be purchased to remove silica dust and other pollutants. 64 The Performing Arts could benefit from a quality on-campus music room to house the Concert Choir and Concert Band. An additional dance studio space is also necessary to meet scheduling demands. There is a need in the near future to either secure (purchase or a long-term lease renewal) the existing Nell J. Redfield Performing Arts Center, or build/purchase a new and larger performing arts facility. Technology The SOLA departments have become dependent on smart classroom technology–all of the instructors complement instruction with visual resources. At present, the faculty needs are met. The SOLA requests that all future tier II and tier III classrooms be equipped with smart technology. If the concept of a dedicated foreign language/ESL lab is adopted computer technology would be required. Ensuring that secure funding is available to provide the continual updating of software and equipment to meet industry standards associated to digital photography, graphic communications, darkroom equipment, and computer assisted sound and lighting is needed. 65 School of Sciences AL L IED HE AL T H PRO GR AM S AP PL IED INDUST RIAL T ECHNOLO GIES DEP ART M ENT BIOLO GY DEP ART MENT COM PUT ER T ECHNO LOG IES DEPART MENT M AT HEM AT ICS DEPART M ENT NURSING PROGRAM PH Y SIC AL SC IEN C ES D EP AR T M ENT PUBL IC S AF ET Y PRO GR AM S 66 AL L IED HE AL T H PRO GR AM S Mission Statement The mission of the TMCC Allied Health Programs is to provide high-quality instruction based on contemporary curricula that will meet the needs of students and the food service, dental, radiology, nutrition, and veterinary technology industries of northern Nevada. The programs, along with its faculty and staff, are committed to providing competent, certification-ready and employable health care professionals. Enrollment Patterns Program Data Culinary Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Dental Assisting Dental Hygiene Nutrition Radiologic Technology Veterinary Technology Spring 2004 Fall 2004 16 29 89 7 23 93 12 26 99 14 62 81 12 20 95 8 19 91 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 16 35 85 7 25 90 12 25 87 16 61 77 13 20 92 9 13 100 Fall 2006 18 48 89 7 25 98 13 22 96 18 64 71 11 20 91 9 16 95 Fall 2007 18 55 85 16 25 86 13 24 100 17 67 77 11 19 93 9 17 95 Fall 2008 16 48 79 16 27 96 14 25 99 22 107 72 14 21 90 10 21 94 Headcount Spring 2008 Spring 2007 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 13 27 13 31 14 27 14 35 14 28 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department The State of Nevada Occupations and Employment Projection Report states the projected growth rate for health science technologists to be approximately 33% for 2006-2016 with an annual growth rate of 3.3%. These projections may be off target due to the recent economic downturn. The downturn has had the effect of delaying entry into the job market for many students. Additionally, a number of recent graduates have reported that their hours have been reduced by their employers. As the economy improves, expectations are that the predicted upward trend will return. 67 Additional external factors are: • A new Culinary Arts school is considering opening a site here in Reno. This is a private culinary school that offers an associate degree. • Past employment data demonstrates Dental Assisting completers were hired within weeks of program completion and despite the economic downturn, students from the recent graduating Dental Assisting class (June 2009) had jobs within two months of program completion with several students employed prior to the end of the program. The program has a small group of students each year, between 12%, who does not seek employment immediately upon program completion. • According to the Nevada Career Information System, the outlook for the radiologic technology profession in the Reno/Sparks area is listed as moderate with 14 annual openings. It is predicted that the majority of the employment opportunities will be in out- patient imaging centers rather than in hospitals. Positions will be more available as the “baby boomers” continue to retire. Typically the TMCC Radiologic Technology (RT) program graduates have been on a two-year interview and were able to secure employment prior to program completion. However, the 2009 graduates found that securing a position was more difficult. • Trends in Nevada in dietetics focus primarily on the growth and aging of the population and the corresponding need for qualified healthcare professionals, including Dietetic Technicians, Registered (DTR). TMCC has the only Dietetic Technician program in Nevada despite the state’s growth rate trends. The program now has a Track 3 providing an opportunity for students with four-year degrees in clinical dietetics to take the internship portion of the DT program for dietetic technician exam eligibility. In 2009, the American Dietetic Association (the program’s accrediting agency) began allowing students with four-year degrees in clinical dietetics to sit for the two-year exam. In 2007 a new degree in the nutrition discipline, an Associate of Science (AS) transfer degree – Dietetics emphasis was implemented. In the first year alone, the transfer degree had 39 declared majors. Trends in nutrition course enrollments continue to indicate a positive, and large, increase in enrollments and it is anticipated that the enrollment trends will continue. • Dental Hygiene graduates are unable to find full-time employment for approximately one year, and part-time employment of one to two days will take an average of six months. • • Dental Hygiene positions are now saturated and little fluctuation in changing positions occurs. The expansion of the pre-veterinary program at Washoe County School District’s vocational high school, The Academy for Arts, Careers, and Technology, provides an excellent opportunity for developing a feeder program to the TMCC veterinary technology program. Projections and Plans for the Future The Culinary Arts program has been in a consistent growth phase, offering more classes and sessions than ever before and 75% of the classes are at full capacity. With a complete reworking of scheduled classes more options could be offered. In order to expand, a third full-time position will be necessary. The program would like to be more involved in regional and national competitions, and planning European student tours. To take this program up another level, the program coordinator needs more help from staff that is available on a fulltime basis. Dental Assisting program expectations for future employment opportunities remain strong. Regular review and evaluation of local/regional dental trends will help the program to remain current and provide program students and working dental assistants the education necessary to meet the current and changing needs of the dental community as well as to fulfill employer or state mandates. 68 Radiologic Technology proposes that new associate degree or certificate programs for the advance certification areas such as mammography, nuclear medicine, or diagnostic medical sonography program will be desirable in the near future. The Dietetic Technician program is analyzing the feasibility of an online degree. The primary reason for considering this is to expand student enrollment to southern and rural Nevada, as well as other states (DTRs are registered nationally and do not need to have individual state licensing). The impact of adding an online option to the program would be expanding the program’s service area and offering more flexibility to students. The program is also considering an online Certified Dietary Manager (CDM) certificate. The Dental Hygiene program predicts that graduates will have difficulty securing employment in the northern Nevada region and may require relocation. Dental Hygiene faculty will need to address the employment situation with the advisory committee on a continual basis. Veterinary Technician openings will be primarily due to growth in the field. The growth rate is predicted to be approximately 4 % annually with approximately 30 openings statewide each year. Faculty/Staff Needs The Culinary Arts program faculty has two full-time faculty members, one of whom is the Program Coordinator. It is also necessary to have four part-time instructors and four part-time instructional assistants to cover all the different classes taught each semester. The Culinary Arts would like to explore the potential for a third full-time faculty, cutting down the use of part-time faculty, and add more options and sessions of classes. Staffing a full-time instructional assistant in place of part-time would also give support to the Program Coordinator and expansion within the program. In order to maintain the Dental Assisting program’s current delivery of instruction, and to meet the instructor/faculty ratios required by external accreditation, the program employs three full- time and two (fall semester only) part-time instructors. Three credits of release time a semester (fall and spring, there is no release for summer) does not allow enough time for the Program Coordinator to work on program development, expand program offerings or on legislative issues facing Dental Assisting nationally and within the state. In order to maintain its current delivery of instruction, the Radiologic Technology program must maintain its current faculty base as a minimum. The Dietetic Technician program faculty includes two faculty members, one of whom is the Program Coordinator. The full-time/part-time faculty ratio for nutrition has ranged from 71% to 91% of classes being taught by full-time faculty for the past five years. For program internships, the preceptors are employees of the facilities which serve as internship sites. Preceptors are notcompensated for training program students, which is consistent with other dietetics programs throughout the country. In order to maintain its current delivery of instruction the Dental Hygiene ratio of full-time/part- time faculty works best with fewer part-time instructors due to the instructional format for clinical courses. It remains difficult to locate the required supervising dentist as well, due to the limits on the part-time hours for the supervising dentist. The Veterinary Technology program has undergone a recent change in faculty and coordinators. Of particular concern is the loss of a full-time veterinarian. In order to maintain program accreditation and to expand offerings, stability in faculty numbers must be achieved. The program will always need to recruit 69 expertise in specific content areas to enhance the program. This need will mandate that the adjunct pool of instructors grows. Facilities TMCC has state-of-the-art facilities for the Culinary Arts program: smart classroom, a kitchen/laboratory, a bakeshop, a line kitchen for the dining room, a 70+ seat dining room, a walk-in refrigerator, a walk-in freezer, a receiving area, and modern sanitation facilities. The program is looking to purchase additional equipment, such as a point of sale register system, which has been already wired and electrical put in place to accommodate a system. Future plans include adding an overhead camera to view and/or film instructor demonstrations. Dental facilities are shared by the Dental Hygiene and Dental Assisting programs. Currently the lab/clinic facilities meet the basic needs of the programs but inhibit the programs’ ability to admit more program students, to offer expanded courses or sections to meet the needs of a variety of student demographics and thus limit the opportunities for student development and remediation. Additionally, there has been no plan or funding for the repair or replacement of costly equipment required for clinical courses (compressors/evac systems). Neither program has the funds for replacement, which could bring downtime to curriculum delivery in any given semester. The Radiologic Technology program has a dedicated classroom and laboratory area due to the permanently fixed radiographic equipment. Clinically, the program utilizes three local imaging centers and the six hospitals in the Reno/Sparks/Carson City area. Program faculty is always interested in cultivating other imaging centers for student placement to provide greater student rotation flexibility. The Dietetic Technician program faculty, administrators and support staff, and classes are housed at the Dandini campus. Internship facilities include most of the hospitals in the area, Carson-Tahoe Regional Center, St. Mary’s Hospital, the Veterans Affairs (VA) Medical Center, and multiple sites of the Renown Medical Center. Community nutrition internship sites include the co-operative extension and research grants through University of Nevada, Reno (UNR), the Washoe County School District (WCSD), Renown Medical Center’s outpatient center, and multiple health fairs and educational events held in the area throughout the year. The Veterinary Technology program is housed at the Redfield campus. The program has access to a dedicated science lab and a single classroom. Much of the clinical work is accomplished at sites off-campus requiring difficulties in scheduling convenient times and placing an added burden for travel on students. On-campus facilities need to be expanded in order to provide better options for classroom and clinical instruction. Technology As the Allied Health programs grow they must remain technologically current within the respective fields by monitoring the trends on both a national and local level. It is possible to take those trends and adapt them to the curriculum in a broad application. Most often the technology necessary to implement are specific application programs such as in front office management programs or clinic-based applications. Cost is prohibitive as are technology updates in these areas and the curriculum, though rich in didactic knowledge, is lacking in some of the technology application areas. The x-ray machine in the radiology program’s energized laboratory is considered state-of-the-art, but the laboratory image method (radiographic film) is not as technologically advanced as those used in the clinical education sites. Most radiography departments are now using computed radiography (CR) or direct radiography (DR) to produce radiographic images and are not using radiographic film. All of the program clinical education sites have either CR or DR or both. Therefore, the students do gain substantial experience 70 with the technology in the clinical setting. However, the students’ understanding of the technology would be quicker and more thorough if the program had similar technology. The cost of CR (roughly $50,000.00) has made this program need cost prohibitive. The program is currently researching grants designed to upgrade allied health program equipment as potential external funding to permit the equipment purchase. Curriculum Accreditation requirements and changes in the application of skills in the allied health fields necessitate that curriculum be constantly updated. The objectives have been developed and implemented to provide students and employers in the community with the best possible program within the typical constraints of facilities, budget and staffing. The program coordinators, advisory committees, administration, faculty, and students are actively involved in curriculum decisions. Standardized curriculum is most often dictated by external accreditation agencies. The standardized curriculum identifies the minimum content and allows programs to expand on the content as they see fit. The curriculum must be competency based and supportive of the program’s mission and goals. Student Learning Outcomes (SLOs) Program faculty has developed student learning outcomes for each of the allied health programs as well as for individual courses. Additionally, national or regional accrediting bodies require specific outcomes for the programs. Examples include: 1. Student pass rates on national certifications; 2. Competency check lists; and 3. Identification of benchmarks for student progress. For example, the Dietetic Technician program does on-going assessment of Student Learning Statements and Outcome Measures for Didactic and Practice Educational Components. Students have had a high level of achievement, 83%-100%, on outcomes measures over the past five years. The students’ achievement reflects a program curriculum that meets the students’ educational goals and helps to prepare them for their careers in dietetics or for advanced education in dietetics. The results of the student learning outcomes assessment process are used for program planning and evaluation and ensuring that the student learning outcomes are accurate, current and appropriate to the program goals, outcomes and measures, the broad student learning statements and the student learner outcomes and measures. In addition, the program’s accrediting agency requires an 80% first-time pass rate on the national exam; the program’s pass rate is currently at 86%. Two programs, Dental Hygiene and Veterinary Technology, have consistently achieved a 100% pass rate on national examinations. Fifty-five (55) Allied Health courses have been updated with student learning outcomes. The number of Allied Health courses still under review for updating student learning outcomes is 11. Finally, the number of Allied Health courses which have not been reviewed or updated for student learning outcomes is 40 (Vet Tech, and Culinary). Methods of Instruction Many courses utilize a variety of instruction methods including lecture, discussion, peer teaching, active learning exercises, student presentations and critical thinking exercises. The allied health programs are 71 training students to be professionals within their chosen field. During classes students are treated as professionals subject to the stress and rigors they may encounter working in the industry. Several of the programs are offering hybrid courses which split content between online and in class instruction. This delivery model allows instructors more actual class time because significant content and/or testing can be done online. This often times results in more time for discussion, practice, and student advising. Clinical instruction is also pivotal to student success. Time in the clinic provides the opportunity to synthesize and apply theory as well as to allow the development of skills required of a technologist. Clinical instruction also provides the opportunity for one-on-one review of examinations performed by students to determine student competency. 72 APPLIED INDUSTRIAL T ECHNOLOGIES Mission Statement The mission of the TMCC Applied Industrial Technologies (AIT) Department is to provide technical and academic training for entry-level employment and career advancement in fields related to the architecture, construction, manufacturing and transportation industries. Enrollment Patterns Overall, the AIT Department offers essentially the same number of sections in 2008 (117) as it did in 2004 (119). Student FTE, however, has risen dramatically during this time from 233 FTE in 2004 to 351 in 2008. Program Data Architecture Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Construction Manufacturing Technologies Transportation Spring 2004 Fall 2004 27 70 79 48 40 82 23 44 72 21 79 81 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 24 70 76 37 89 81 19 43 72 28 77 85 Fall 2006 19 66 78 51 87 81 42 57 78 23 79 80 Spring 2007 Fall 2007 22 71 83 37 77 65 47 87 77 30 109 85 Fall 2008 18 77 75 33 88 92 36 78 79 31 112 82 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 14 6 18 12 16 8 16 8 15 6 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department The AIT Department programs are closely tied to the regional economy, but frequently the relationship is counter-cyclical. For example, construction-related programs that struggled for enrollment during the building boom experienced dramatic increases as the construction industry fell into recession and workers sought education as a competitive employment edge. Nonetheless, the Department anticipates that the recovery will be slow and employers will place a premium on workers with post-secondary training for the foreseeable future. The programs are also affected by developing technologies as they are adopted by local industries. Nearly all programs will be affected by the emergence of green technologies. Transportation technologies must expand training in alternative fuels and manufacturing technologies must incorporate smart-grid and renewable energy production into its curriculum. Architecture emphasizes sustainable design and will develop new energy efficient training while the construction programs will train students in the proper application of these new technologies. Additional investments may be required to help the programs keep pace with the emergence of the green economy. Demand for this expertise is expected to be strong and continue to grow in all sectors of industry taught in the AIT Department. The Nevada Workforce Informer (nevadaworkforce.com) projects the following average annual growth rates through 2016: 73 Industrial Sector Architecture Technologies Construction Technologies Manufacturing Technologies Transportation Technologies Annual Growth Rate 2.6% 3.2% 2.9% 2.9% 2006-16 % Change 28.8% 37.7% 33.2% 32.6% Projections and Plans for the Future The AIT Department will modify curricula and develop new programs as dictated by the local economy, particularly in response to adoption of green technologies. The following initiatives will be pursued over the course of the next three to five years: • Architecture will expand articulation agreements throughout the region for its transfer degrees. It will also seek resources to incorporate modern 3-D computer systems such as BIM (Building Information Modeling); • Automotive will incorporate alternative fuels (electric, hybrid, and biofuels) into the curriculum as technologies develop. Emissions and performance training will also be enhanced; • Construction Management will coordinate its curriculum with Bachelor of Technology (BT) and Bachelor of Applied Science (BAS) programs offered in the region; • Diesel will expand with clean diesel and small engines technologies; • HVAC/R program will adapt its focus to energy efficiency and energy auditing; • Manufacturing will seek funding for professional development and purchase equipment to diversify its training into the production of smart-grid products; • Renewable Energy will continue curriculum development to allow students to “specialize” in either solar, wind, or geothermal technologies; • Welding will seek funding to acquire “clean” welding stations which emit fewer pollutants into the atmosphere, and • Expanded curriculum in renewable energy will include the installation of a fully functional wind turbine on the Dandini campus. It will be used to provide students with real-time experience in this technology. Faculty/Staff Needs Despite growing student FTE more than 50% since 2004, no new faculty positions have been added to the AIT Department in over six years. The Department has responded to emerging trends by reassigning positions created through attrition. It is no longer possible, however, to rely on this method as nearly all existing AIT programs enjoy strong enrollment without excess faculty. Besides the need to create new faculty positions in emerging subjects such as green technologies, the Department has now hit the practical staffing limits in programs such as automotive, welding, and construction. Furthermore, the highly specialized skills required in these areas preclude it from significantly increased reliance on part-time faculty. 74 The Department anticipates the need for additional faculty positions in the following areas: • Automotive • Construction • Green Technologies • Welding Enrollment growth has also created demand for support positions. It will be necessary to upgrade a part-time lab attendant position in automotive to a full-time position to oversee the tool room for auto and diesel. A similar position is also needed to oversee the welding shop which is operating near capacity and can no longer be supervised by the solitary instructor. Over the next ten years, more than 75% of AIT’s faculty members will reach retirement age. Unfortunately, a shortage of younger people who are pursuing these careers will make it difficult to recruit replacements. It will be necessary for the Department to “cultivate” qualified instructors through innovative programs that encourage our own students to consider teaching careers. Facilities Nearly all programs housed in the Applied Technologies Center have reached their physical capacities. Safety becomes a critical concern when lab space is at its maximum occupancy. It will be difficult to expand existing programs or add new ones without funding to renovate space in the building. Short-term priorities include expansion of the welding shop to accommodate multiple simultaneous classes, added traditional classrooms, and construction of space to accommodate the growing renewable energy and energy efficiency programs. In the next ten years, the Department recommends completion of the Phase 3 plans for the building, as well as construction of a large storage building along the western perimeter of the compound. Technology All programs in the AIT Department are technology-intensive. With the ongoing advancement in manufacturing and transportation green technologies the Department must continue to upgrade its course curriculum, equipment, and facilities to maintain the high level of instruction and training needed to meet industry standards. Program budgets should reflect the need to update programs and provide for increased enrollment. Instructional staff must be allowed the time and resources to continue to address the new emerging technologies in all areas. Input from advisory committees will guide programs toward the latest technology and the depth of training needed. Curriculum Student success relies on curriculum that is regularly updated to reflect the needs of regional employers, or university entrance requirements in the case of the Architecture and Landscape Architecture transfer degrees. Through Department meetings, input from advisory committees, and program reviews, it evaluates course and program content to ensure the training is relevant to the workplace and students’ goals. Regular review of articulation agreements will also assist in seamless transfer for students pursuing baccalaureate degrees. 75 Student Learning Outcomes (SLOs) The AIT Department has developed learning outcomes for all of its courses and is currently creating a comprehensive database to aid in measuring outcomes. All faculty members perform at least one course level assessment as well as one program outcome per year. Coordinators are also assisting part-time instructors with planning and implementing course level assessment. AIT currently has 104 courses that have been updated with student learning outcomes. Thirty- five AIT courses are currently under review and will be submitted in April 2010, and three AIT courses have not been reviewed or updated for student learning outcomes. Methods of Instruction Faculty within the AIT Department continually prioritizes development and implementation of diverse instruction methods that emphasize critical thinking and problem solving skills. The Department emphasizes hands-on shop/lab activities, online support materials, multi-media presentations, and the introduction of new technology in the classroom by qualified instructors. 76 BIOLOGY Mission Statement The mission of the TMCC Biology Department is to provide students the basic principles and concepts of modern biology in order to establish a foundation for those pursuing careers in the natural sciences as well as allied health professions. As such, the Biology Department offers college transfer courses for biology majors, provides prerequisite classes for the allied health programs including veterinary technology, and supports college general education requirements. ENROL LM ENT P AT T ERNS Program Data Biology Fall 2004 39 242 73 Sections Student FTE Retention Rate Spring 2004 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 53 231 72 Fall 2006 57 248 70 Spring 2007 Fall 2007 54 244 75 Fall 2008 54 264 79 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 9 7 12 6 15 7 15 3 12 11 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department Employment data show an increased demand for scientific and medical professionals due to: 1) retirement of people in these positions from the baby boomer generation; 2) subsequent increased demand on medical services due to an aging population; and 3) retraining demand from displaced workers from other employment due to the economic recession. As such, exceptional growth is expected within the biotechnology, allied health and environmental fields. The 50% increase in biology course enrollment observed over the past years reflects this growing need for trained professionals. Additionally, growth may be enhanced due to the Department’s outreach efforts to the community, local scientific industries and the K-12 schools through inhouse programs and the federally sponsored Biomedical Pipeline Program. As a result, Biology is one of the largest departments of full-time faculty in the School of Sciences. Projections and Plans for the Future The Department must continue to serve the community and its increasing student population with the highest quality instruction despite the potential for reduced state funding. Maintenance of instructional aides, replacement of worn materials, and purchase of new technologies and biological specimens are vital to the Department’s currency. The Department currently uses its own staff and instructional assistants (IAs) to repair models and dissect human cadavers and animal specimens. Additionally, successful applications to the TMCC Foundation will play a more significant role in introducing new educational materials. Increasing student enrollment and limited classroom space may require increasing our hybrid and on-line courses, summer school and night classes, and expanding course offerings at the High Tech Center at Redfield 77 Faculty/Staff Needs In order to maintain its current delivery of instruction, it is imperative that current Department staffing of academic faculty be maintained. Qualified part-time instructors will continue to be recruited and trained within the Department to complement the full-time faculty in meeting student needs and class coverage. The Department must also retain its administrative assistant, laboratory support personnel, laboratory coordinator position and IAs to fulfill our educational mission. Redistribution of these human resources throughout the various campuses may be required as enrollments increase. Funding to support continuation of this area. Facilities Currently the availability of smart technology classrooms at the Dandini campus is at maximum to support the classes that are offered, especially at peak instructional hours. In addition, the Department requires classrooms that will accommodate the same number of students as do our laboratories, not less. At the Dandini campus, Biology has three dedicated laboratories, one for Anatomy and Physiology, Microbiology, and Cell and Molecular Biology. These facilities and our preparation lab are minimally adequate and in need of modification. The Department also uses a shared lab at Redfield. All but one faculty member are housed at the Dandini campus in offices lacking adequate space. The single office for one faculty at Redfield is satisfactory. Technology Advances in molecular biology will necessitate the acquisition of new instrumentation and supporting software. Microbiology will continue to require new microscopes and the installation of an autoclave at Redfield to expand class offerings at that center. Anatomy will require replacement of its computers and software to support simulated animal experiments. Curriculum Curriculum is continually moving toward a molecular understanding of life’s processes. This trend will be reflected at all levels of biology and require continued modifications in course content and laboratory experiences. Consequently, laboratory curriculum changes are being made in Cell and Molecular Biology and Microbiology to incorporate state-of-the-art equipment. To ensure student success, the Department developed Biol 188 to prepare students for the rigors of Cell and Molecular Biology, and provides IAs for the tutoring center in our open laboratories. Also, our faculty is exploring options to introduce inquiry-based curricula into our laboratories. To expedite student completion of allied health prerequisites, the Department is considering a Biol 190/251 Fast Track program. When combined with the existing Biol 223/224 Fast Track, students will be able to complete all biology prerequisites in one year. To broaden our biology course offerings, we added Biol 113, Life in the Ocean, and plan to reintroduce Biol 202, General Botany, to the curriculum. Additional course offerings are being tested in Biol 299. Student Learning Outcomes (SLOs) Faculty and staff from this Department completed SLOs for all biology courses in 2005 and continue an aggressive assessment program. The SLOs are reviewed and updated as required. Data collected is analyzed by lead instructors and focus groups to implement modifications. The number of Biology courses that have been updated with student learning outcomes is seven. Currently, there are no Biology courses under review for updating and there is only one Biology course which has not been reviewed or updated for student learning outcomes. 78 Methods of Instruction Department lead instructors and course instructors establish course objectives, curriculum and select textbooks. Faculty is given flexibility to teach courses and evaluate student learning in their own way. Academic freedom is maximized. Instruction is accomplished by lecture supported by media presentations, innovative active learning methods with student discussion groups and presentations, written assignments, critical thinking exercises and research projects. Hands-on laboratory activities are developed to ensure active learning and maximum student interaction. Laboratory activities include experiments, demonstrations, original research, clinical laboratory methods, dissection, computer simulations, statistical methods, data analysis, preparation of laboratory reports and scientific posters. Each semester a poster contest is conducted in Microbiology to prepare students for the rigors of academic competition. 79 COMPUTER TECHNOLOGIES Mission Statement The mission of the TMCC Computer Technologies (CT) Department is to provide a comprehensive program of computer technology courses which meets the needs of three distinct audiences: emerging employees, transitional employees and incumbent professionals. This is accomplished by continually evaluating regional market conditions, identifying emergent trends, and adapting the curriculum to meet the changes inherent in this dynamic field. The goal of the Department is to provide occupational degrees and certificate programs that are responsive to the latest trends in computer technologies and in demand by students and regional employers. To meet this goal, the Department offers many courses in four key areas; Cisco Networking, Computer Information Technology, Computer Science, and Information Systems. Most of these courses are used by students either to gain additional technical expertise or to fulfill the discipline specific degree requirements for the AS Computer Science, AAS Computer Programming, AAS Networking and Server Technologies, AAS Web Development degrees or the CA Computer Technologies certificate. The AAS degrees, while not formally articulated, are fully accepted into the BAS Digital Information Technology degree offered by Great Basin College. Most of the AS Computer Science degree is transferable into the University of Nevada, Reno (UNR) Computer Science bachelor degree program. Department faculty is working with UNR faculty to develop an articulation agreement for the AS Computer Science degree. In contrast to these courses, the Information Systems (IS) courses are used by students to fulfill a university requirement and are transferable. These courses attract students from a wide range of disciplines not just CT students. Enrollment Patterns Program Data Computer Information Technologies Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Computer Science Cisco Information Systems Spring 2004 Fall 2004 60 143 70 9 39 58 16 75 68 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 52 144 70 9 40 55 17 79 72 Fall 2006 39 116 70 10 41 69 18 83 67 Spring 2007 Fall 2007 30 103 71 2 8 53 8 42 58 23 115 70 Fall 2008 33 108 69 2 8 73 7 37 54 26 143 63 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 9 10 9 9 10 10 11 8 10 20 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. 80 Factors Expected to Affect the Future of the Department Employment data nationally and for the state predict there will be strong demand (44% projected increase) for Computer Specialists (labor code 151000) through 2016. These specialists include computer programmers, software engineers, computer support specialists, network administrators, and others. The CT Department teaches courses leading to degrees in all of these areas. Unfortunately, with the exception of computer support specialists and a handful of miscellaneous entry level positions within the sector, all require a Bachelor’s degree. The development of the Bachelor of Applied Science (BAS) degree options within the state to provide TMCC students pursuing one of three AAS degrees with many choices for earning a Bachelor’s degree, however, this has not occurred for several reasons. Specifically, TMCC students can pursue the BAS in Digital Information Technology offered through Great Basin College or the BAS in Management from Nevada State College. Projections and Plans for the Future The employment data creates a compelling case that the AAS degree without a baccalaureate companion will not meet the needs of the students nor the state’s employers. While the BAS degree option through Great Basin College could meet this need, its location tends to be of concern among TMCC students. The Department must examine additional degree options such as creating a transfer emphasis that is fully articulated with UNR. One possibility could be an Information Systems emphasis. Faculty/Staff Needs In 2009, the Department had eight full-time faculty. In order to maintain its current and future delivery of instruction it will be critical to: • Have an aggressive professional development program to keep full-time faculty at par with its labor market sector; and • Replace the vacant faculty position. Facilities Due to the nature of the course content CT teaches, the Department has been granted access to five Tier 1 computer classrooms. Tier 1 classrooms are those in which a department has nearly exclusive control in terms of scheduling classes. In addition to the Tier 1 classrooms, the Department has access to three other computer classrooms. Two of these classrooms are located on the Dandini campus with one located in the Sierra building and the other one located in the Red Mountain building. Another classroom is located at the Meadowood campus. The Department has no classrooms at either the Edison or Redfield sites. Technology One of the unique characteristics of Computer Technologies degree programs is that 100% of TMCC’s courses require the use of computer hardware and software. The dynamic nature of this technology ensures that most of the content that is taught is expected to be obsolete or nearly so within four to five years. This dynamic aspect of the content area pushes not only curricular content changes but also creates technological needs that are most often in excess of traditional academic computing. Currently the College has a “one-size-fits-all” approach to academic computing. CT is finding that not being at the table when academic computing needs are planned is limiting its ability to adapt its programs to meet future curriculum needs. Lastly, the content taught in curriculum overlaps much of what TMCC’s Information Technology Operations (ITO) Department provides in terms of services and resources to the College as a whole. Fortunately, excellent relationships exist between the Department faculty and the ITO staff. 81 Curriculum Unlike most other academic areas of the College, the dynamic nature of the computer and information technologies places a greater burden on the faculty to maintain a curriculum that is up-to-date and relevant to industry trends and needs. The curriculum taught in the Department is constantly being evaluated for its relevance. Department is part of the Technology Education and Business Alliance of Nevada. In essence, this is a statewide advisory board for all NSHE information technology college programs. This organization and its meetings serve as an external evaluation mechanism for the Department to use in planning and developing curriculum changes. Student Learning Outcomes (SLOs) Faculty and staff from this program have readily embraced the College’s efforts to strengthen assessment of student learning outcomes. The CT program is now in its fourth year of collecting and using assessment data. The Department assesses student learning outcomes at both course and program level. While the College requires the Department to assess one outcome per year, it chooses to assess all of them in order to gain more insight into the effectiveness of both courses and programs. Additionally, it allows the Department to gauge the effectiveness and/or appropriateness of the measures themselves. All CT courses have SLOs. The number of CT courses that have been updated with student learning outcomes is 45. Currently, there are no CT courses under review for updating and the number of CT courses which have not been reviewed or updated for student learning outcomes is two. Methods of Instruction Instructors in this program teach courses in a variety of modalities including traditional in- person, hybrid, web-assisted, and e-learning. As is demonstrated in the enrollment data above, the CT Department has seen exceptional success in more effective course scheduling. In 2004 the Department had 60 sections of CIT courses to generate 143 FTE. By 2008 the Department had reduced the number of CIT sections by nearly half (33) while still growing FTE levels for the Department as a whole. Retention levels are, with the exception of the Cisco courses, consistent with college-wide levels. The Cisco courses, as noted previously, have unacceptably lower retention levels. The factor most likely contributing to this low retention level is the use of the Internetworking Fundamentals class within the core of the AAS degrees. The faculty teaching this course has observed many non-networking students struggling with many course concepts. To address the issue of retention in these core courses, the Department has added minimum ACCUPLACER score recommendations. The Department will be monitoring student adherence to these recommendations as well as their performance in order to evaluate the effectiveness of these recommended scores. The Department is also exploring developing a beginning networking course to take the place of the Cisco course. Lastly, there are several faculty within the Department who are actively engaged in exploring different methods of instruction. One of the most promising methods is the use of scenario-based learning in some key courses. This faculty has participated in several workshops and is in the initial implementation stages of incorporating scenario-based learning into their courses. 82 M AT H EM AT IC S Mission Statement The mission of the TMCC Mathematics Department is to provide students with the mathematical skills and conceptual understanding needed for success in college level courses, to help students succeed in their chosen fields of study, to give students life-long problem-solving and analytical thinking skills, and to increase the overall math literacy of the student population. Enrollment Patterns Program Data Mathematics Sections Student FTE Retention Rate Sections Student FTE Retention Rate Mathematics (Developmental) Spring 2004 Fall 2004 46 247 55 99 361 51 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 50 273 46 110 377 50 Fall 2006 53 289 52 119 396 39 Spring 2007 Fall 2007 61 328 58 121 416 41 Fall 2008 66 369 58 119 454 43 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 14 11 16 11 18 15 19 13 18 39 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department National and state trends show an increasing number of students in need of developmental math classes. National trends also show a high workforce demand for MSET (Math, Science, Engineering, and Technology) graduates. These two factors will keep enrollment in math classes strong. The rising popularity of online instruction will demand careful attention to the modalities of offering such classes, especially in the developmental math program. Projections and Plans for the Future The Department will continue its efforts to strengthen the integrity of the math program through common testing, standardization of the curriculum, placement test cut score adjustments, etc. The Department will continue to focus on increasing retention in its developmental program through better placement of students, study skills classes, and coordination with early intervention programs. In keeping with the present institutional organizational plan, the Department will continue to make its work in coordination with Student Services a priority. Faculty/Staff Needs Student demand currently far exceeds the ability of the Department to offer classes, in particular in the developmental program. The Department needs additional full-time positions to meet this demand. Faculty teaching online classes would benefit from a testing center where tests for online students could be proctored. 83 Facilities Pressure for available classroom space continues to grow on the Dandini campus, and is beginning to increase in the satellite campuses. This pressure may be relieved by the offering of more hybrid and more online classes. Technology Math faculty makes extensive use of technology in their classes (graphing calculators, online learning systems, etc.). The Department is adequately supported by the IT Department in its instructional technology needs. Curriculum In developmental math classes, the curriculum is focused primarily on helping students acquire the necessary algebra skills and problem-solving skills to succeed in higher-level math classes. In university transfer courses, the focus is split between offering students general math skills of use in the information age, and skills and understandings dictated by the demands of MSET degrees and programs. Student Learning Outcomes (SLOs) Student learning outcomes are listed in the master course syllabi and in individual faculty syllabi. Six developmental math courses have been updated with student learning outcomes. Currently, there are no developmental math courses under review and there are six developmental math courses which have not been reviewed or updated for student learning outcomes. Methods of Instruction The Department offers classes in a variety of formats to accommodate varying student needs and preferences. Lecture format: traditional and/or non-traditional learning/instruction methods may be used (lecture, group work, discovery modules, in-class exercises, question-and-answer sessions, etc.). Computer-based format: students work with interactive software, completing homework and assessments on the computer. Faculty instruct on an individual and/or small group basis. Individualized computer-based format: based upon an initial assessment, students work on any one of four developmental math classes. Students work with interactive software, completing homework and assessments on a computer. This format allows students to complete more than one class in one semester. Online format: instruction is delivered online. Hybrid format: online class meeting on campus one day per week for discussion. Mini-session format: mini- session classes cover a semester's worth of material in seven weeks by meeting four (4) times per week for one hour and thirty minutes. Self-paced lab format: class meets twice a week for one hour and fifteen minutes in a math lab. Students work individually and at their own pace. Students take exams after studying the appropriate sections of the textbook. The instructor helps students on an individual and/or small group basis. 84 NURSING Mission Statement The mission of the TMCC Nursing Program is congruent with the College’s mission, providing high quality associate degree nursing education in order to positively influence the health and well-being of the community and the clients our students serve. Valuing social and cultural differences, the faculty believes that students are active learners and use current nursing educational theory and practice to prepare students to be critical thinkers and competent professionals. Student success is encouraged by providing a thorough welcome and orientation to the nursing program and access to essential services, college resources and community mentors for the duration that the student is enrolled in the TMCC nursing program. The importance of lifelong learning for the graduate is emphasized. Enrollment Patterns Program Data Health (HLTH110) Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Lab Technician (LTE 110) Medical Records Technology Nursing Spring 2004 Fall 2004 2 12 78 4 22 90 1 4 100 37 141 90 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 2 7 76 4 23 94 1 5 83 58 136 89 Fall 2006 2 6 75 3 17 87 1 3 88 24 133 92 Spring 2007 Fall 2007 1 4 67 4 21 90 25 133 84 Fall 2008 1 5 39 4 23 95 33 172 91 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 16 18 14 24 18 22 17 22 15 23 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department The need for registered nurses is well documented. On January 10, 2006, the Nevada Nursing Association presented testimony to the Nevada Legislature on the state of nursing in Nevada stating that the “nursing shortage has reached a critical level in Nevada…” Citing 2004 data from the quadrennial National Sample Survey of the Population of Registered Nurses from the U.S. Department of Health and Human Services, Nevada is “second to last” in the nation in relation to the number of nurses available with 604 employed nurses per 100,000 Nevada residents. The Nevada Department of Employment, Training, and Rehabilitation predicts that by 2012, approximately 1,303 registered nurse positions in the Reno/Sparks metropolitan statistical area will remain unfilled. With approximately 282,000 residents in Reno/Sparks, a shortage of 1,303 nurses would be catastrophic. In addition, program graduation surveys document that the employment rate is 100% for students graduating from TMCC’s nursing program. 85 Projections and Plans for the Future There is increased demand for graduates who are prepared to critically think as novice nurses. There will be an increased demand for numbers of graduates. There is an increased demand for standardization of admission processes, curriculum, and program outcomes across NSHE programs. Specifically, to support this effort please note the following: • Additional classroom space for large numbers of students is needed; • Additional skills lab space is needed to provide flexible experiences for students who need remediation; • A capital equipment budget is needed as well as an increase in lab fees to support modern simulation technology; • Adding simulation equipment to the campus will help alleviate the shortage of clinical practice sites; • Recruitment of Hispanic students is one of the targets of the Department of Labor • Retention grant; • A new faculty orientation program is needed; and • Program support for student tracking and data management is needed. Faculty/Staff Needs In order to maintain its current delivery of instruction faculty need support for development of simulation technology to assist with clinical instruction. Faculty is also developing a Lead Faculty and Clinical Coordinator position to assist with duties outside of teaching within the program. Facilities Currently a lack of classroom flexibility limits the programs’ ability to accommodate student needs for a mix of clinical and lecture sites. Not all students are in classrooms each week, and the College’s classroom scheduling system is not flexible enough to meet the need on an ongoing basis. Skills labs are used extensively by the Nursing program. The Certified Nursing Assistant and Lab Tech programs also compete for space. One Lab Coordinator over two campuses funded by Perkins is not adequate to the task of organizing and maintaining equipment and supplies. Technology As the Nursing programs continue to compete for clinical practice site, more technology is needed that duplicates real-patient care so that students are prepared for effective delivery of care when they are at clinical sites. A student data management system is needed to track student data that is required for clinical facilities as well as program data. Curriculum Curriculum has been revised and implemented and is being evaluated and adapted on an ongoing basis by faculty. The National League for Nursing Accrediting Commission has standards for the evaluation of curriculum that have been incorporated into the nursing programs’ Systematic Program Evaluation process. The evaluation of the curriculum is an ongoing process against these standards. 86 Student Learning Outcomes (SLOs) Faculty and staff measure both program and individual course Student Learning Outcomes through the programs’ Systematic Program Evaluation process and Assessment plan. Nine nursing courses have been updated with student learning outcomes and three nursing courses are under review for updating student learning outcomes. Methods of Instruction Instructors in these programs incorporate a variety of instructional modalities. Most courses are webenhanced, with one nursing course being web-based. There is a current proposal for an on- line web-based Certified Nursing Assistant program with NevadaWorks that has not yet been funded. 87 PHY SIC AL SCIENCES Mission Statement The mission of the TMCC Physical Sciences Department is to provide students with cutting-edge instruction in the physical sciences and engineering for those pursuing careers upon graduation, in such areas as renewable energy or geoscience technicians, or earning transfer degrees towards a professional degree in one of the physical science disciplines (programs). In this regard, the Department provides college transfer courses for all of its programs, prerequisite classes for the allied health and other programs, and promotes TMCC’s general education requirements in science. Enrollment Patterns Program in Department Data Astronomy Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Chemistry Engineering Environmental Science and Natural Resources Geography Geology Physics Spring 2004 Fall 2004 2 9 74 18 90 67 8 38 72 8 38 71 4 26 73 7 29 58 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 2 11 60 19 93 67 9 41 65 7 38 75 4 25 73 6 27 59 Fall 2006 2 9 68 21 102 64 10 44 65 7 39 71 5 32 74 7 26 50 Spring 2007 Fall 2007 3 9 70 27 107 64 2 9 72 12 57 71 8 45 64 6 29 79 8 35 67 Fall 2008 3 16 68 27 124 70 2 8 78 9 43 71 7 55 73 4 27 69 8 46 55 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 6 4.1 5.5 7.6 6.5 6.7 7.5 6.2 9 16 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department Employment data show an increasing demand for people trained in the physical sciences and engineering as a result of: • Increasing numbers of retirement of people in these positions from the baby boom generation; • Increasing demand for people trained in natural resource development and management, especially in emerging fields of renewable energy (solar, geothermal, and wind); and • Retraining of the workforce displaced from the ongoing economic recession. For example, employment in the geosciences (which embraces elements of the environmental science, geography, 88 geology programs) will grow faster than the average of all occupations, having an anticipated growth rate of 18%, and civil engineering job growth is expected to expand by 24% over the next decade (much faster than the average of all occupations)1 The Department has also received federal grants (NASA, DOE, and NSF) to develop programs in physics, renewable energy, and a new civil engineering practitioner’s program that will continue to provide new opportunities for TMCC students and continued growth of the Department. This growth is reflected in the above data in which student FTE enrollment in the Department has increased by 55% (230 to 357) from spring 2004 to fall 2009. A good example of this increase is the recent development of the renewable energy emphasis (jointly partnered with AIT) which has seen an increase from four declared majors when inaugurated in fall 2008 to 39 in fall 2009. Projections and Plans for the Future Looking to the future, the Department will experience continued growth with the emerging civil engineering practitioner’s program which will be inaugurated in fall 2010. Student FTE enrollment in this program is expected to start at 20 and grow to 35 in four years. As noted above, with the continued emphasis of developing alternative energy resources, the Department sees continued expansion in enrollments in the geoscience (geography and geology programs), environmental science, and pre-engineering programs. As these programs grow so will the chemistry and physics programs as they offer required support classes. Moreover, the chemistry program provides key support classes (general and organic chemistry courses) for the Biology Department and for the burgeoning allied health programs. All of this growth mandates growth in facilities to deliver the programs. These facilities would include instructional aides, procurement of new technologies, replacement of worn supplies, and new space to deliver program offerings to students. Some of these costs will be borne by existing federal grants and planned additional grants (e.g. TMCC Foundation) to defray costs associated with current status of reduced state funding. The Department envisions bringing on more hybrid courses, night classes, and expanded course offerings at the High Tech Center at Redfield to meet anticipated increased student enrollment. Faculty/Staff Needs In order to maintain its current delivery of instruction several points are paramount. Current Department staffing, in particular faculty, needs to be not just maintained but also increased. The number of part-time instructors swelled to 22 in spring 2009, and continued to grow to 28 in fall 2009. In terms of sections taught, part-time instructors now (as of fall 2009) teach about twice as many sections as full-time faculty. The Department must retain its administrative assistant, physical sciences prep lab manager, and instructional aides to execute its educational mission. With the growth in student enrollment, it is becoming increasingly difficult for the prep lab manager to fulfill the duties with a half-time appointment. 1 Bureau of Labor Statistics, US Department of Labor, Occupational Outlook Handbook, 2010-2011 Edition, Geoscientists and hydrologists and engineers, on the Internet at bls.gov/OCO. 89 Facilities Currently the availability of smart technology classrooms at the Dandini campus to accommodate the Department’s courses is at a maximum during peak instructional hours. The Department requires classrooms that accommodate the same number of students as the labs, which are typically capped at 28 or 32 for equipment or safety reasons. At the Dandini campus, the Department has two dedicated labs for general and organic chemistry for allied health care disciplines (CHEM 220), a physics lab shared with other departments, and a geology/geography lab/classroom also shared with other departments. In order for the main organic chemistry course sequence (CHEM 241, 242) which supports majors in biology, environmental science, and nutrition) to support a lab component, an approximately $0.5 million upgrade to one of the existing chemistry labs would be required. Thus the Department is already outgrowing its facilities including its preparation lab which is shared with the Biology Department. All faculty members are housed at the Dandini campus in small offices. Technology As the Physical Sciences programs expand and reflect advances in understanding so will the equipment needed for students to explore the enhanced understanding. For example, in a new course on climate change (GEOG 121), approximately $2000 was needed to obtain a site license for newly developed climate modeling software and was awarded from a NASA grant. A planned new course sequence in the geology program will require acquisition of mineralogical models and associated computer simulations costing about $5000 to effectively deliver the curriculum. Funds for this will likely be sought from the TMCC Foundation. Curriculum Curriculum is varied according to the many programs housed in the Department and is directed to achieving improved student learning and success. For example, newly instituted CHEM 103 is designed to help students who have had little exposure to the fundamentals or tools necessary to succeed when they take general chemistry (CHEM 121, 122). Also some courses in the geology program make use of an electronic response system which electronically keeps track of student responses to questions posed during lecture and provides instant feedback to both the instructor and student on how well concepts are being learned on a session-bysession basis, not just at the time of quizzes or midterms. Curriculum continues to expand in most areas with new course offerings in chemistry, engineering, environmental science, geography, geology, and physics. In the last two years, chemistry has brought forth four new courses (CHEM 103, 120, 241, 242), engineering has produced four new courses (ENGR 100, 110, 115, and ME 241), environmental science has engendered a new course on biodiversity (NRES 211), geography has developed two new courses (GEOG 121, 200), geology has produced three new courses (GEOL 105, 206, 260), and physics one new course (PHYS 117), for a total of 15 new courses. Additional course offerings are planned especially in the renewable energy emphasis and the emerging civil engineering practitioner’s program (with the latter scheduled to launch in fall 2010). Student Learning Outcomes (SLOs) Faculty and staff from these programs in the Department write annual assessments of learning outcomes for courses taught in each of its disciplines. These assessments and learning outcomes are reviewed and updated annually for the School of Sciences. Lead faculty for each of the disciplines review the collected data and make modifications to seek continued improvement in curriculum objectives and student learning. 90 The number of physical sciences courses that have been updated with student learning outcomes is 21. Currently, there are no physical sciences courses under review and there are 11 physical sciences courses which have not been reviewed or updated for student learning outcomes (mostly special topics). Methods of Instruction Instructors in these programs in association with the lead faculty develop course objectives, student learning outcomes, standardize curriculum and select textbooks and laboratory materials to cover the course content. Instructors are given the flexibility to deliver the material and evaluate student learning in a way that reflects their own teaching/assessment style. In this way, academic freedom is promoted but at the same time to make sure key concepts are being learned across all sections, common final exams have been instituted in some of the disciplines, namely chemistry and select courses in environmental sciences. Pre- and post-tests are given in many of the Department’s course offering to measure quantitatively student gains in understanding of course content. Directed teaching is supplemented by multimedia presentations, hands-on laboratory experiences, field studies, and student research projects. Small-group collaborative problem solving is encouraged during class and lab time, where the instructor acts as facilitator and student participation during class is optimized. 91 PUBL IC S AF ET Y PRO GR AM S Mission Statement The mission of the TMCC Public Safety Programs is to improve the quality of health and safety in our community by professionally preparing students for entry-level employment and career advancement in the emergency medical, fire technology, law enforcement, and criminal justice fields. Enrollment Patterns Program Data Criminal Justice Emergency Medical Services EMPT (Emergency Medical Paramedic, merged into EMS, 2006) Fire Science Tech Fire Technology Military Occupations Spring 2004 Fall 2004 39 161 81 14 51 86 8 41 96 34 121 86 Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Fall 2005 59 266 81 14 52 80 8 39 100 10 24 93 30 111 83 2 1 50 4 1 63 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2006 44 230 77 27 85 87 3 4 74 21 108 76 3 1 43 Spring 2007 Fall 2007 59 230 69 32 88 91 2 1 83 18 90 87 3 1 80 Fall 2008 57 249 81 28 93 87 3 4 100 16 59 76 2 1 75 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 9 74 8 77 9 74 10 99 8 93 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department For the State of Nevada, employment projections indicate a growth rate of approximately 35% from 20062016 in the protective services community. This represents approximately 200 openings annually. Specifically, growth in firefighter positions is forecasted slightly higher at 48%, or 4% annually. Criminal Justice related placements are projected to be 34% representing 453 openings annually. Emergency medical personnel are forecasted to grow at a 36% rate over the same period resulting in an estimated 56 openings annually. The State of Nevada is also implementing a policy requiring approved paramedic programs to earn accreditation, similar to requirements for nursing programs. The Nevada Office of Emergency Medical Systems has communicated that it will be necessary for TMCC to become accredited through the Commission on Accreditation of Allied Health Education Programs (CAAHEP) by 2012-13. Without accreditation, students from the TMCC program would not be eligible for certification to work in Nevada. 92 Although many students complete their core technical training and immediately seek employment, many local firefighting agencies have implemented policies that provide pay increases for employees who complete an AAS degree. The program offers three different AAS degrees and two certificates, but it has been understaffed and unable to offer a regular sequence of the required courses to accommodate those individuals seeking their degrees. A thorough curriculum review is required to discontinue unnecessary degree tracks, strengthen those that remain, and streamline course sequences to eliminate redundancy. The vast majority of TMCC’s Criminal Justice program students who choose to complete a bachelor degree do so at UNR. There is currently a trend for about 7% of criminal justice students to be co-enrolled at UNR and TMCC. The assumption is that 7% of TMCC’s criminal justice enrollments are UNR students who take criminal justice classes at TMCC for ease of access, reduced cost, and quality of instruction, but without the intention of obtaining their associate degree. One of the strong marketing points of the program is the potential rewards to graduates working in the criminal justice field. Reno Police Department will award a 5% pay raise for earning an associate degree and Sparks Police Department (and soon Washoe County Sheriff’s Office) requires college credits in criminal justice to apply or be promoted. Projections and Plans for the Future Currently, the Emergency Medical Services (EMS) program offers a Paramedic Certificate of Achievement, but does not offer an associate degree. The academic credential is not required in most states for students to obtain employment once they complete the technical training and pass the National Registry exams. Nonetheless, it is becoming evident that student interest in a two- year degree is increasing and employers will favor AAS graduates with additional compensation. Students who complete their technical training have traveled out of state to earn an AAS degree because of its value to employers. Nationally, several colleges offer AAS degrees for EMS/Paramedics. Specialization in other areas, such as EMS Management or disaster training is limited and offered primarily in the eastern United States. Opportunities exist to develop these programs responsive to public need in the western U.S. TMCC’s Fire Science Program is at a crossroads not unlike the Fire Service industry as a whole. Over the last three years the College has made significant improvement in the quality of instruction and students produced within the program and working along in partnership with the EMS program. Current Fire Science curriculum will need to be revised and realigned to incorporate national standards promulgated by IFSAC, NFPA, NWCG, and State of Nevada. The program lists a substantial number of courses in the catalog that do not fulfill any requirements within the published degrees or certificates. The analysis shows that most of these have not been offered within the past five years. Many have been retained in the catalog in anticipation of requests for upgrade training from local professionals. Nonetheless, maintaining a large selection of inactive classes result in unnecessary complexity for students reviewing the catalog and additional work, such as developing learning outcomes, for faculty. It would be more effective to formally discontinue these courses and respond to industry needs for specialized and upgrade training by utilizing Special Topics courses, FT 198 and FS 285. Firefighting professionals continue to identify the need for Wildland Urban Interface training as a top priority. Fire Science must evaluate its current offerings to determine the best and most effective mix of courses while developing an efficient plan to incorporate this additional training. Contracts with field training providers are the responsibility of the College and must be established in advance of each course. Having contracts in place prior to starting a course of instruction will shorten the time to certification and decrease failure rates for certification. The Criminal Justice program meets the twin goals of providing stand-alone Law Enforcement Associate of Applied Science degree for practitioners and a Criminal Justice Associate of Arts degree for bachelor degree 93 transfer students. The AA degree needs to be continually revised so that it is completely articulated to UNR’s criminal justice program. The Criminal Justice program also has a loose affiliation with the Police Academy offered in conjunction with the local law enforcement agencies. Graduates of the police academy can receive 30 credits toward their associate degree in law enforcement. Changes in the academy curriculum can affect the integrity of the articulation and thus need to be monitored continually. There exists the potential for a separate police academy track in the Law Enforcement AAS. Currently, most of the academy slots are filled by full-time employees of the local law enforcement agencies thus reducing access by those who are seeking a career and are not currently employed. Efforts will continue to provide more non-affiliated slots in the academy. Faculty/Staff Needs All three areas in the public safety programs are drastically understaffed. The Criminal Justice program has two full-time faculty members with a 20% full-time to 80% part-time instructional ratio. The EMS program has relied on one full-time employee to serve as coordinator and instructor. For six years prior to this, the EMS program endured the turnover of multiple full-time employees, including five coordinators. The Fire Science program has also endured significant staff turnover in recent years which has contributed to a reputation of instability among the primary firefighting agencies in the community. Inadequate staffing and chronic turnover have disrupted the Fire Science program's ability to maintain consistency, implement curriculum updates, or expand enrollment. The staffing shortage has also hindered the program's ability to effectively communicate with client fire agencies in the community. The long-term viability of the program depends on the College addressing these staffing issues, including decreasing the number of part-time instructors to a smaller, higher qualified group who can better provide for delivery of course content and better student performance. This is particularly important with core curricula. Facilities Operating at the Regional Public Safety Training Center, the EMS, Police, and Fire programs function within an interagency environment. Working with regional public safety agencies, the program coordinates its training by sharing facilities, rooms, equipment and personnel. Like other public safety and allied health programs, students must complete field training such as hospital rotations and fire, police, and EMS ride-alongs. By its nature, Fire Science is equipment-intensive. The program must maintain in good working order functional fire engines, protective clothing (turnouts), tools, and equipment. Unlike other programs, defective or inadequate equipment doesn't just deny the student an effective experience; it could result in lifethreatening accidents. Unfortunately, the reassignment of the wildlands fire workshops to Workforce Development and Continuing Education (WDCE) has diverted a crucial source of income that was previously used to help keep equipment up-to-date. Since then, Fire Science has relied on grants and donations to replenish equipment and supplies, but those resources are inconsistent. It is essential to develop reliable sources of funding to ensure equipment is not only current, but safe for the students and cadets. Technology The Regional Public Safety Training Center has maintained state of the art technology relative to computer equipment and smart classrooms. The Center has also recently implemented a learning management system which helps support classroom training. As technology changes affect the public safety programs, efforts are undertaken to maintain state-of-the-art equipment. Lab fees and operating budget are the primary source of funds and allow only enough support to produce a slow increase in equipment and technology that aids instruction. The Criminal Justice program has been slowly expanding its technical education, notably in the 94 area of forensics and investigative photography. The program has added an advanced investigative photography class and expanded sections of crime scene investigation. Curriculum The current curriculum used for the Northern Nevada Fire and Rescue Academy (NNFRA) is Essentials of Fire Fighting, 5th edition, published by the International Fire Service Training Association (IFSTA). This is in line with the suggested course of study to obtain certification of Firefighter 1, Firefighter 2, and Hazardous Materials requirements by the Nevada State Fire Marshal. All curriculum in the Fire Science programs are guided and adhere to the International Association of Fire Chiefs (IAFC), National Fire Protection Association (NFPA), National Wildfire Coordinating Group(NWCG), Nevada State Fire Marshall, DOT, OSHA, NIOSH, and local fire service policy and procedures. Since inception, the EMS curricula have been designed and developed by the U.S. Department of Transportation, National Highway Traffic Safety Administration (NHTSA) in cooperation with the U.S. Department of Health and Human Services, Public Health Service as well as other entities. The curricula were developed to ensure that all EMS training programs were taught from a national standard. Through their respective departments, states are charged with the regulation and quality management of EMS programs conducted within their jurisdictions. For Nevada, the State Health Division, Office of Emergency Medical and Trauma Services provide certification, licensure and quality oversight of such programs. The TMCC EMS training programs adhere to the standards of the National Registry of Emergency Medical Technicians (NREMT’s), the governing body that conducts competency testing for EMS personnel nationally. Obtaining National Registry certification is essential in nearly all states including Nevada. The NREMT’s is also actively participating in activities intended to develop a national scope of practice which defines necessary job knowledge, skills and actions which will help generate national standards of training for EMS education. The TMCC program must adapt as these standards evolve. Student Learning Outcomes (SLOs) The fire science program monitors student performance on state exams as well as post- completion employment. As a program based on state of Nevada standards, the most important measure of success is student pass rates on state exams. The program annually compiles pass rates of its students and compares them to the national averages Because the EMS program is based on national standards, the most important measure of success is student pass rates on national exams. The program annually compiles pass rates of its students and compares them to the national averages. The data are gathered for the EMT Basic, EMT Intermediate, and Paramedic exams. The Criminal Justice program uses a pre-test/post-test method of Outcome Assessment where major competencies are tested in CRJ 289 (Law and Justice) which serves as a capstone course. The number of public safety courses that have been updated for student learning outcomes is 21. Currently, there are only two public safety courses which are still under review for updating and there are 66 public safety courses which have not been reviewed or updated for student learning outcomes (CRJ and Fire). 95 Methods of Instruction Fire Science and Emergency Medical programs require field training sites that have opportunities for relevant experience, a mix of patient types and medical problems. This includes the pre- hospital phase of care, medical transportation and transfer of the patient to a healthcare facility. TMCC seeks to find adequate field training and preceptor sites with providers of pre-hospital care and transportation. It is simply not acceptable for students not to experience the complete process of scene management, transport and delivery of the patient to a healthcare facility. The Fire Academy is now offering a hybrid class, a combination of online classroom and hands on skills learning. This program makes use of the WebCollege and weekend classes, increasing flexibility of potential students. Most under-Paramedic classes are offered at night in a traditional college format. Paramedic courses, however, are offered in a concentrated format where students take one class at a time before progressing to the next course in the sequence. Under this format, a student completes the program in two semesters. This sequence begins in the fall semester and ends in spring semester, adhering to the start and end dates of each semester. The Criminal Justice program uses multiple delivery methods including traditional classroom, evening, weekends, web-based, and summer school. The Criminal Justice program has been a leader at TMCC in offering online and distance education classes and offers the Criminal Justice Associate of Arts degree completely online. 96 School of Sciences Summary Future projections for curriculum development and revisions within the School of Sciences are primarily dictated by the needs of industry, growth and diversity of the local economy, as well as transfer opportunities to four-year institutions in the region, specifically the University of Nevada, Reno. Growth trends in industry must be carefully monitored because of their affects on the applied industrial technology, public safety, nursing, allied health, and computer technology programs. Many of these programs also must respond to external accreditation and/or requirements on students to obtain industry certifications in order to be employable. More and more students are also looking at additional education opportunities beyond the two-year degree. New transfer options to Bachelor of Applied Science Degrees at Nevada State College and Great Basin College are an excellent four-year match to our career programs. The need to maintain and further develop fully articulated transfer programs and linkages to additional fouryear programs will increase transfer opportunities and improve graduation rates. Almost all of the science programs now offer an emphasis designed for transfer. In 2009, the number of AS degrees awarded at TMCC almost doubled indicating a rejuvenation of students interested in science careers. The renewed national emphasis on STEM (Science, Technology, Engineering, and Mathematics) programs offers an excellent opportunity for expansion of offerings and increased focus on the recruitment of STEM students. Future Faculty/Staff Needs No tenure-track faculty has been hired to replace departing or retiring faculty since 2006 except in Nursing. The School of Sciences now has 15 faculty members serving on annual contracts, approximately 16% of the total number of faculty in the School of Sciences. The highly specialized skills required for many of the programs as well as the restriction to hire only to annual contracts will continue to place an even larger reliance on adjunct faculty pools as a way of accommodating continued student growth. Enrollment growth while maintaining or reducing staff has also created additional stress on support positions. The school will continue to seek outside grant opportunities to fund staffing for any new program initiatives. Future Technology Needs All programs in the School of Sciences are technology-intensive and a simple software site license upgrade can wipe out the projected operating budget of a department. Program budgets should reflect the need to update programs and provide for increased enrollment. Instructional staff must be allowed the time and resources to continue to address the new emerging technologies in all areas. Future Facilities Needs Science programs are very dependent on specialized skills labs. It is essential to develop reliable sources of funding to ensure equipment is not only current, but also safe. Aggressive pursuit of outside funding opportunities such as the Perkins grant, the TMCC Foundation, federal grants, and private donations may provide possible solutions to funding shortfalls. Nearly all programs housed in the Applied Technologies Center and at the Dandini campus have reached their physical capacities. Currently a lack of classroom flexibility limits the programs’ ability to accommodate student needs for a mix of clinical and lecture sites. Pressure for available classroom space continues to grow on the Dandini campus, and is beginning to increase in the satellite campuses. This pressure may be relieved by the offering of more hybrid and more online classes. 97 School of Business and Entrepreneurship ACCOUNTING BUSINESS ECONOMICS ENTREPRENEURSHIP LOGISTICS M AN AG EM ENT M ARKET ING R E AL EST AT E 98 BUSINESS AND ENT REPR ENEURSHIP Mission Statement The mission of the TMCC School of Business and Entrepreneurship (SOBE) is to inspire student success in business studies through motivation, encouragement and student centered learning within a supportive environment. Enrollment Patterns Program Data Accounting Fall 2004 23 96 59 17 85 66 16 89 56 9 45 81 6 31 74 10 47 63 Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Business Economics Entrepreneurship Logistics Management Marketing Real Estate Faculty and Staff FTE Spring 2005 Spring 2006 Spring 2004 Fall 2005 21 100 72 17 88 64 19 107 64 10 43 76 7 32 61 10 60 69 Fall 2006 20 97 71 20 105 61 19 112 63 9 44 77 6 31 65 11 34 49 Spring 2007 Fall 2007 18 83 73 21 103 55 19 110 70 8 41 73 6 33 63 8 24 45 Fall 2008 16 94 69 17 96 51 19 131 70 1 5 83 2 2 70 7 43 72 5 35 64 3 21 38 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 11 4 11 5 11 4 12 5 11 11 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department Employment data show that Nevada’s unemployment figures are going up. The number of full- time teaching faculty has decreased and there have been no new hires with the exception of one instructor initially brought on with soft money specifically for the who was new entrepreneurship, logistics management and international business programs. In addition, considering the age of the current faculty, SOBE will have to deal with further retirements and must undertake succession planning. Washoe County demographics have changed as well with the largest growth in the 55-64 age bracket. Reno will be redefining its workforce and the SOBE can play a part in reshaping this workforce. 99 Projections and Plans for the Future Looking to the future based on research and the available data in 2007/8, SOBE developed new degrees in Logistics Management and Entrepreneurship and planned the development of an International Business degree. The current data will be reviewed in light of the current economic situation to determine if the planned introduction of new courses in Logistics Management and Entrepreneurship as well as the addition of an International Business program are desirable. Faculty/Staff Needs As mentioned above, in light of the School’s need for succession planning, the need to continue to develop a strong part-time pool is evident. There has been a trend of adjunct faculty with strong credentials and this trend of hiring newly graduated and Ph.D. candidates have had positive results. In addition to well-qualified adjunct faculty, students have benefitted from the internationalism represented (including China, Greece, Zimbabwe, Brazil, and Germany). In addition, to maintain excellence in the classroom, professional development workshops should be offered in Angel Gradebook and hybrid, Smart Classroom technology and Excel/Word correct/use Markup feature. Facilities Currently, there is a great need for dedicated classrooms for Accounting, Management and Economics courses. Technology As the School of Business and Entrepreneurship grows, it needs to stay current with the increasing use of technology in all aspects of business and obtain necessary training in all aspects of classroom delivery, study aids, online course materials, etc. Curriculum Curriculum is the map for teaching. Curriculum content needs to reflect the changes or new direction in the market place, the so-called tools of the trade – equipment, ideology, interpersonal dynamics, etc. and should offer practical lessons to enhance/retain what is learned. The School’s ongoing course review process helps SOBE to ensure that its courses are in line with quality institutions across the USA. Student Learning Outcomes (SLOs) Faculty and staff need to be cognizant of the diversity of the student culture. The learning outcomes should reflect a global culture, not simply a Nevada or U.S. mindset. Student abilities are the barometer for student success. An increasing number of students require remedial courses and in line with this, the BUS 098 course was developed. SOBE must ensure that assessment is a part of every course and embedded in every class. Annual reports must be completed every year to assess the effectiveness of all courses and overall programs. SOBE has currently updated 53 courses with SLOs, 14 courses are under review for SLOs, and 14 courses have yet to be reviewed or updated for SLOs. 100 Methods of Instruction Instructors who choose to teach courses online need to stay ahead of their technology-savvy students. This mode of delivery has challenges and it should be taken into consideration when scheduling classes online. The hybrid method helps bridge the differences between online and face-to-face teaching and maximizes the use of classrooms. SOBE is moving toward offering more hybrid classes to bridge the gap between classroom and online environments. 101 School of Business and Entrepreneurship Summary Since UNR is planning to phase out their Supply Chain Management program, the demand for TMCC Logistics Management courses should increase. Future Staffing Needs Depending on retirement of full-time faculty in the SOBE, the need may be greater for replacements of fulltime teaching faculty. In addition, targeting and identifying part-time faculty with appropriate qualifications to increase our part-time pool and/or replace full-time faculty is an on-going concern. Future Technology and Facilities Needs Recent work done on the tiered classrooms has met SOBE’s current need for classrooms and/or labs. SOBE technology needs are maintained through the renewal of software licensing as appropriate. If additional instructional faculty are hired to meet the growing demand in class offerings or as replacements for full-time faculty who have retired or are planning on retiring are hired, there will be a need for additional office space, computer stations, printers, and phone numbers. Offering cablecast classes has been hampered by the lack of technical support for the sections offered at the remote locations. Additional resources in this area would facilitate the delivery of these classes (ex: BUS 101). 102 W orkforce Development and Continuing Education AP PR EN T ICESHIP PROG R AM S ADM INIST R AT IVE PROF ESSION AL NO N- PROG R AM B ASED COURSES NO N- CREDIT PROGR AM S AND COURSES 103 AP PR EN T ICESHIP PROG R AM Mission Statement The mission of the TMCC Apprenticeship program is to provide quality instruction to those apprentices at the TMCC affiliated building trades joint apprentice training centers which will allow the apprentices to earn their journey card and credits toward a certificate and/or an Associate of Applied Science (AAS) degree. Program Description This is a three to five year program, depending on the program, which leads to an Associate of Applied Science in Apprenticeship. The student who completes this field of study will have the skills, knowledge and abilities to work in one of the building trades and will be provided with basic technical-trade knowledge and manual skills required in the field. Courses include trade/industry law and principles, job safety, job skill practices, tool and equipment operation and applied math applications along with 21 credits of general education requirements. Enrollment Patterns Program Brick Layers Cement Masons Carpenters Electricians Floor Coverers Industrial Maintenance Ironworkers Operating Engineers Plasterers Plumbers and Pipefitters Painters Data Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Fall 2004 2 1 67 5 47 100 10 59 93 3 6 100 1 2 60 3 19 70 4 20 84 10 41 92 3 4 100 Fall 2005 1 11 100 6 68 100 5 35 92 3 7 100 1 3 100 2 14 93 4 25 89 6 32 100 4 11 100 Fall 2006 1 0 100 3 5 86 6 57 100 5 38 96 3 3 100 3 4 75 3 13 84 4 20 100 2 1 100 5 36 88 4 8 100 Fall 2007 3 7 57 6 62 98 6 59 90 3 3 100 4 31 66 4 16 100 4 8 96 6 44 95 4 13 100 Fall 2008 1 1 100 3 6 71 5 52 100 5 47 97 3 3 100 4 25 80 4 11 100 4 13 68 5 33 95 4 10 100 104 Program Data Refrigeration Servicing Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sheet Metal Workers Tile Setters Spring 2004 Fall 2004 4 4 92 4 16 88 2 2 67 Faculty and Staff FTE Spring 2005 Spring 2006 Fall 2005 4 5 100 4 16 81 2 2 100 Fall 2006 4 5 93 4 15 98 1 2 100 Spring 2007 Fall 2007 4 7 90 4 24 94 2 1 100 Fall 2008 4 5 86 4 18 93 2 2 100 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time - 12 - 12 - 14 - 12 - 12 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department Employment data show that there has been a tremendous drop in construction employment in the last 12 months because of the economy. Economists are predicting that in Nevada, construction will be stagnant at best for the next 2-3 years, so the demand for qualified apprentices will be at its lowest in 20 years. The local unions will continue to enroll apprentices to keep the pipeline open; however, the program can anticipate enrollments of 50-60% of the peak years, 2006, 2007 and 2008. Projections and Plans for the Future Looking to the future, the number of apprentices will be considerably less, but there is an opportunity to expand the program to include journeypersons who attend apprenticeship courses and/or give credit for the journey upgrade courses conducted at the Joint Apprenticeship Training Centers (JATCs). Faculty/Staff Needs The level of part-time instructional funds is adequate to maintain the current delivery of instruction. Facilities Since 95% of the training of the apprentices is conducted on site at each of the JATCs, the facilities requirements are currently adequate for the number of apprentices to be trained. Technology The technology for this program is provided by each JATC and appears adequate. Curriculum The curriculum for all the JATCs is based on national skills standards and is updated periodically by each JATC. Student Learning Outcomes (SLOs) In 2009-10, all apprenticeships curricula will be updated to include objectives and outcomes. All 44 active apprenticeship courses have up-to-date course objectives and outcomes. 105 Methods of Instruction Instructors in the program use lecture and hands-on demonstration projects. 106 ADM INIST R AT IVE PROF ESSION AL Mission Statement The mission of the TMCC Administrative Professional program is to provide both a certificate of achievement and AAS degree in the occupation of office and clerical administration. Program Description: This degree was transferred to WDCE in 2008 from the Computer Technologies Department and was reevaluated as to relevance of the course content versus the needs of the community. This has led to the addition and elimination of courses as suggested by the advisory board. The new course sequence was introduced in fall 2009. This program is designed to be completed in two years; the Administrative Professional Associate of Applied Science degree gives a well-rounded background in business, computer applications and management. The one-year Administrative Professional Certificate of Achievement focuses on the specific skills that are a necessity to advance in this profession. The student will learn office procedures, computer applications, communications, customer service, accounting, and supervision. Factors Expected to Affect the Future of the Department With the input from the advisory board which led to creation and elimination of courses, it is anticipated that enrollments and graduation rates will increase. The promotion effort will target individuals who already hold administrative jobs rather than those with little or no experience. Projections and Plans for the Future The plan is to have all the COT courses required for graduation online and in the five-week University of Phoenix model. This model is particularly popular with working professionals/adults which is the target market. Nationally, the number of administrative professionals employed is expected to rise 9%, according to the Bureau of Labor Statistics. The Nevada Workforce Informer projects that the number of similar positions will climb 28.8% by 2016. Faculty/Staff Needs Currently, we have one full-time faculty and several part-time instructors. Future needs will be finding faculty that can teach effectively in the five-week online format. Facilities No needs at this time since this program works through the WebCollege. 107 Technology Live courses utilize smart classrooms and the online courses use the features available through WebCollege. Curriculum Plans are to continue to convert remaining live curricula into online and ultimately, five-week delivery. Student Learning Outcomes (SLOs) All five active COT courses have up-to-date course objectives and outcomes. Methods of Instruction Mostly online with some courses live. 108 NO N- PROG R AM CREDIT COURSES Mission Statement To fulfill the community need for credit courses to prepare students for occupational licensure and provide courses in fitness and recreation which do not lead to a certificate of achievement and/or degree. Enrollment Patterns Program Courses Data COS-Cosmetology (Eliminated in 2009) CSVS-Computer Classes for Seniors (Became SENR due to common course numbering in 2009) CTRP-Court Reporting (Switched to self-supporting in 2006) and eliminated in 2008) DRV-Truck Driving (Eliminated in 2008) PEX-Physical Education PT-Personal Trainer (Switch to self-supporting in 2006) RPED-Recreation and Physical Education (Became PEX due to common course numbering in 2006) SENR-Courses for Senior Citizens (Mostly computer training) WOOD-Woodworking (Switch to self-supporting in 2006) Spring 2004 Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Sections Student FTE Retention Rate Fall 2004 37 63 87 18 39 86 6 7 93 26 58 75 Fall 2005 30 53 90 15 37 88 5 6 91 2 2 90 29 69 77 Fall 2006 23 51 98 19 41 80 29 38 72 - Fall 2007 27 54 97 18 31 89 15 5 83 29 43 66 - Fall 2008 16 11 100 10 19 94 32 49 72 - Sections Student FTE Retention Rate Sections Student FTE Retention Rate 4 9 70 3 5 96 - - 13 28 89 - Faculty and Staff FTE Spring 2005 Spring 2006 Spring 2007 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 0 10 0 10 0 12 0 12 0 12 Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department For the fitness and recreation areas, enrollments have been fairly constant and follow the general college enrollment increases. The $10 enrollment fee for senior citizens affects the demand for these courses as they are exempt from paying the regular fees per NSHE Code. Courses offered in this area are usually out of the mainstream academic offerings, but respond to the interests of certain market niches. Until the recent buyouts, this area was managed by the division’s assistant dean. With the reduction of staff, this program area is a low priority in the division. Projections and Plans for the Future 109 There are no plans for expansion in this area. If the student interest remains, the current courses will be offered. Faculty/Staff Needs None at this time. Facilities The senior citizen computer classes are being adequately provided by one computer lab at the Meadowood site. The PEX classes use specially equipped classrooms at Dandini or at other off- site locations and are adequate for the current demand. Technology Updated Microsoft suite software is needed for the senior citizen computer classes. Curriculum The Courses for Senior Citizens (SENR) curriculum has been updated. Student Learning Outcomes (SLOs) SENR courses have objectives and outcomes. Newer Physical Education (PEX) courses have objectives and outcomes; older courses will be reviewed and by summer 2010 course objectives and outcomes will be updated. All 24 active courses have up-to-date course objectives and outcomes. Methods of Instruction Classroom instruction and practicum. 110 NO N- CREDIT PROGR AM S AND COURSES Mission Statement The Workforce Development and Continuing Education Division (WDCE), the entrepreneurial academic unit of TMCC, is committed to economic success and quality of life for the community by providing customized training, educational services, and personal enrichment programs to businesses, organizations, and the general public. Vision Statement WDCE will be the preferred educational option for companies that require customized training services and for individuals seeking a lifetime of educational experiences and personal enrichment opportunities. Values Statement We think “YES” first. We work to best meet the needs of our growing community. We respect and value our customers. We are flexible, responsive, relevant, and innovative. We are entrepreneurial and collaborative in our endeavors. We are honest and fair in our dealings. We are committed to quality and continuous improvement. We believe in cost effective and efficient program management. Enrollment Patterns Program Custom Training Wildland Fire Industrial Safety Conferences and Events Online Courses Certificate Testing Professional Skills Massage and Personal Trainer Personal Enrichment Adult Basic Education/ESL Computer Training Motorcycle Safety Dance Fitness/Sports Total Data Participants Participants Participants Participants Participants Participants Participants Participants Participants Participants Participants Participants Participants Participants Participants 2005 857 424 419 167 270 2006 2,096 430 438 857 249 409 346 2,098 2,200 315 343 785 661 9,294 560 367 3,194 2,340 495 230 929 552 12,737 2007 1,520 368 360 802 307 269 542 298 3,294 2,375 470 239 755 730 12,329 2008 1,776 350 290 900 313 197 487 369 3,511 2,446 671 279 654 837 13,080 2009 1,997 287 237 910 239 241 452 314 3,168 2,312 408 365 680 602 12,212 111 Spring 2004 Faculty and Staff FTE Spring 2005 Spring 2006 Spring 2007 Headcount Spring 2008 Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time 19 250+ 19 250+ 22 250+ 22 250+ 22 250+ Note: The source for faculty and staff data is annual department chair release calculations. In spring 08, the methodology was changed from using FTE to using headcount per updated NFA contract. Factors Expected to Affect the Future of the Department In recessionary times, the credit programming at colleges and universities is acyclical to the business cycle. Student enrollments usually increase dramatically as students decide to retrain for careers that are high growth demand and/or want to pursue a lifelong career desire. For non- credit programming it lock steps with the business cycle as students or companies who have spent their discretionary income on courses and training for their employees now retrench and keep the money in their pockets. Competition in continuing education and workforce development in the Reno-Sparks service area is incredibly fierce. UNR, Morrison University, University of Phoenix, Nevada Association of Employers, MAP (a sister NSHE program), Career College of Nevada, New Horizons, ABA Training Center, WCSD, City of Reno and the City of Sparks along with a gaggle of independent trainers struggle to capture at least 20-35% of the total market. In the area of personal interest programming, WDCE is the leader with over 60% market share. It offers wide range of courses and the revenues derived supports the fixed expenses of the entire division. WCSD’s Community Education and the cities of Reno and Sparks each have smaller programs and fewer offerings than WDCE and grade school youth and recreation programs are their target markets. Projections and Plans for the Future The short-term strategy we are employing is to continue to reduce expenses except for marketing and promotion. With retirements, deaths, and transfers, we have reduced our professional and classified headcount substantially (we have lost eight positions) over the past two years. With the major change in the economy, the employment needs have shifted from employer to worker. In the past, jobs were abundant and the unemployment rate in northern Nevada was low. Employers lamented that there was shortage of skilled labor. Now, there is a shortage of jobs. Training budgets have been all but eliminated. However, the federal government is pumping millions of dollars into Nevada via the Workforce Investment Act. WDCE is collaborating with Nevada Works and JOIN to provide work skills training and assessments to the unemployed. In the College’s efforts to realign its mission, WDCE has volunteered to take the lead in re- kindling the efforts started last year to respond to the students who seek a college degree but fail to attain appropriate ACCUPLACER scores at such a level where they cannot pass the “ability to benefit” barrier. Over the summer, WDCE participated in a “task force” which included Academic Affairs and Student Services staff and has made recommendations to the Interim Vice president of Academic Affairs and student services in order to strengthen our college preparation to improve our retention and completion rates. We will continue to deploy a marketing and promotion mix to stay “in front” of the customer to salvage whatever enrollments we can in the near term and hopefully, when the economy rebounds, we will have outlasted the competition and our past customers will quickly return. 112 Faculty/Staff Needs Due to recent retirements, buyouts, and layoffs over the past two years, the headcount for WDCE has been reduced by eight professional and classified staff positions. We have determined that the current, full-time headcount of professional and classified staff is the bare minimum (five professional and four classified staff) to conduct effective and efficient operations and competent customer service. Any future hires to the division will be funded with self-supporting funds. The Adult Basic Education (ABE) program is grant funded and employs five full-time professionals and one classified staff with a half dozen part-time office staff. Its staffing requirements are based on the annual grant allocation provided by the State Department of Education. Facilities WDCE (including the ABE/ESL program) primarily uses classrooms at Meadowood and dozens of other sites in the community. Securing an adequate number of classrooms for our use is always a challenge since we can only schedule college classrooms after all the credit classes have been scheduled. The popular times for noncredit classes are the same for credit classes: evenings and mornings. Technology WDCE instructors utilize smart-classrooms whenever available. WDCE offers hundreds of online courses offered by six third party vendors. Computer training is conducted in labs where each student has access to a computer and the software is continually updated. Curriculum All WDCE curricula are either created by the instructor, or purchased from third party vendors. In the case of customized training for businesses, the employer is actively involved with the instructor in the course development. In the ABE/ESL program, the curriculum is based on the CASAS model. All WDCE curricula are approved by the program manager or program director. Methods of Instruction WDCE offers an instructional delivery mix that includes open enrollment courses which are delivered live, customized training, conferences, events, seminars, certification courses, certification testing and assessments, and online courses from six different vendors. 113 W DCE Summary Apprenticeship • Future Staffing Needs: Part-time instructors to teach general education and core requirements at the apprenticeship training centers. • Future Technology Needs: None. • Future Facilities Needs: None; all courses are offered off-site. Administrative Professional • Future Staffing Needs: As the program grows, need part-time faculty to deliver online courses in a five-week format. • Future Technology Needs: None. • Future Facilities Needs: None; almost all the courses are taught online. Non-Program Based Courses • Future Staffing Needs: None. • Future Technology Needs: Update computer labs as needed. • Future Facilities Needs: PEX classes use specially equipped classrooms at Dandini. Non-Credit Programs and Courses • Future Staffing Needs: As economy improves, more instructors will be added • Future Technology Needs: Update computer labs as needed. • Future Facilities Needs: As economy improves, more classes will be added. 114 S t u d e n t S e r vi c e s ADM ISSIO NS AND RECO RDS F INANCI AL AID AC ADEM IC ADVISE M ENT C AREER PL AC EM ENT SER VICES COUNSELING DIS ABIL IT Y RESO URCE CENT ER M AND AT O RY SERVICES RE-ENTRY CENTER ST UDENT O UT RE ACH AND RECRUITM ENT VET ER ANS UPW AR D BO UND ST UDENT GO VERNM ENT ASSO CI AT ION 115 ADM ISSIO NS AND RECO RDS Mission Statement The mission of the TMCC Admissions and Records Department is dedicated to providing quality services, with student success in mind, and in compliance with State and Federal rules and regulations. As “custodian of records” the office further affords secure guardianship of records and strict control over the release of such records according to the requirements of the Family Education Rights and Privacy Act (FERPA). Program/Service Description The Admissions and Records (A&R) Department advances the mission of the College by promoting Strategic Initiative 1, student success, via access, support, and graduation services throughout the career of the students. A&R further supports Initiative 2 not only through student access, but also by creating a welcoming and diverse environment as one of the primary access points to the College and through its ability to offer services in Spanish and Tagalog. By providing an open service area in a centralized location, and through participation in extended hours, A&R is readily accessible to students. A&R: • Is primary records storage area; • Serves special student populations; and • Is the hub of FERPA and provides training to all staff on the requirements of FERPA as well as the guidelines and scenarios associated with the release of student information. In addition to standard student admission, A&R also facilitates admission for international students. Currently host to approximately 70 students from around the world, TMCC continues to monitor the international student population, from admission into the college to work experience and training throughout the academic careers of all F1 students at the college. In this way the college is further supported in its initiatives #2 (Welcoming and Diverse Environment) and #4 (Partnerships and Service), particularly with respect to diversity in its student population and through community partnerships with other academic and cultural agencies throughout the city of Reno. The additional requirement that international students be full-time, degree-seeking assures a positive impact to graduation rates at the college. Finally, international students at TMCC contribute approximately $8,000 in tuition and fees, and $21,000 in the community, annually while enrolled at TMCC. Factors Expected to Affect the Future of the Department Technology: TMCC is entering a new era of technology with the implementation of a new Oracle system. The current effort has created an ongoing strain on the staff, especially as staffing levels and other resources have dwindled. With the completion of the iNtegrate project, staff will be able to return to a normalized workload and use of a substantially more useful student data system. The new system will additionally empower students to manage more of their career online, allowing staff to better serve the unique needs of the students and to process more quickly those things which students do not have access to themselves. Staff and Student Interaction: One area that cannot be overlooked, however, is the need for centralized and efficient service in terms of walk-in and telephone/electronic service. The data over the last six months clearly shows the impact of, and accompanying student need for, interaction with staff. With a base of 12 staff, five of which are full-time on the system project, plus the absence of the director for a variety of meetings both within and outside of the project, six remaining staff members and a number of student workers served in the following capacity: 116 • On average, 4,233 students visited the Starting Point each month; • A&R received an average of 3,202 telephone calls per month; • A&R handled over 200 chat sessions per month; • A&R also answered over 400 emails per month; and • Records processed an average of 1,525 transcripts per month. Projections and Plans for the Future A few major changes are on the horizon for not only A&R but also Student Services overall: namely, PeopleSoft. With the approach of PeopleSoft there is a natural level of cross-training already occurring. Technology will continue to influence and should improve operations, allowing for improved records keeping and access, and providing student self-service options unlike anything previously available at TMCC. This latter factor becomes very important as the College continues to grow in student population. Staffing Needs Staffing levels at TMCC are manageable, and will improve once PeopleSoft is fully implemented due to the sheer reduction in workload. The most important area of A&R in terms of long-term staffing at the moment is at the Starting Point where two full-time staff members are over- supported by student workers. If the unit were to lose even one more staff member, now or in the future, an immediate replacement would need to be found. Administrative operations would value greatly from an assistant registrar. Current staffing consists of: Director/Registrar, admissions supervisor, 2 A&R specialists (Starting Point), international specialist, records supervisor, 3 DARS specialists, graduation specialist, technical support supervisor and technical support specialist. Facilities The physical separation of Admissions from Records continues to prove challenging as the Department strives to work together as one unit separated by two floors. Students often must wait for service as staff travel between floors to meet with them, or they are sent to find one office or the other in search of the answers to their needs. A solution which unifies services, or which clearly separates student service from operations, will solve the facility challenges which we currently face. Starting Point is particularly ill suited from a facilities perspective for the services it is expected to provide. Technology Technology continues to develop as a fundamental resource of A&R. From document imaging and automated degree audit programs, to the new student data system, technology and student self-service, the opportunity is being created for A&R to offer more efficient service to students whose needs go beyond electronic services. 117 F INANCI AL AID Mission Statement The mission of the TMCC Financial Aid Department is to assist students in securing the necessary financial resources to make college affordable. As stewards of federal, state and institutional funding, it is our goal to administer all funds within the appropriate guidelines while supporting overall student success. Program/Service Description The Financial Aid Department is responsible for administering all federal, state and institutional aid programs. In addition to the numerous grants, loans, scholarships and work programs, the office also certifies all Veteran students for their educational benefits. Recent Trends and Current Status The following is a five-year comparison of awarded funds to students: GRANTS Students Served Amount Awarded GRANTS-IN-AID Students Served Amount Awarded LOANS Students Served Amount Awarded SCHOLARSHIPS Students Served Amount Awarded EMPLOYMENT Students Served Amount Awarded FY2004 FY2005 FY2006 FY2007 FY2008 3,189 $ 4,011,325 3,523 $ 4,252,570 2,863 $ 3,640,309 3,000 $ 3,591,887 3,550 $ 4,630,005 361 $ 162,503 517 $ 168,769 171 $ 61,906 476 $ 303,811 418 $ 178,093 1,731 $ 4,074,933 1,717 $ 4,403,030 1,381 $ 4,206,809 1,443 $ 4,266,158 1,992 $ 5,757,069 2,737 $ 1,391,954 3,218 $ 1,699,019 3,277 $ 1,643,258 2,802 $ 1,525,654 2,976 $ 1,618,015 467 $ 1,406,629 385 $ 1,259,066 324 $ 929,234 385 $ 1,020,435 374 $ 1,069,666 Historically, approximately 25% of TMCC’s student population received some type of financial assistance. This figure is relatively low compared to the average percentage of students funded nationally at two-year public institutions, which is 50%. Given the median income of residents in Washoe County, the Department is committed to increasing the percentage of financial aid recipients to a minimum of 50% over the next five years. Annual goals have been set to increase the recipients by 5% each year. Staffing Needs Over the past two years, the Department has experienced a number of vacancies which remain unfilled due to budgetary constraints. In order to bridge staffing gaps, the Department has evaluated and redesigned its organizational structure. Since staffing is an important component of federal regulations pertaining to administrative capability, the Department will continuously evaluate staffing levels to ensure compliance. 118 Facilities Currently, space and facilities are adequate for the existing needs of the office. Technology The Financial Aid Department is currently involved in NSHE’s iNtegrate Project and will be implementing the PeopleSoft Student Information System for the 2010-2011 academic year. During the implementation, the Department has evaluated current business practices and has streamlined operational processes to enhance existing services to students. 119 AC ADEM IC ADVISE M ENT Mission Statement The mission of the TMCC Academic Advisement Department is to provide a quality advising program which provides students with information and support while assisting them in the development of educational and career plans that are consistent with their needs, interests and abilities, in the most efficient, effective and productive manner possible. Program/Services Description Academic advising services are an essential element of the TMCC student support system and a required enrollment step for new students. Academic advisors are available throughout the year to provide students with information regarding: • Educational programs and degrees offered; • Selecting a major; • Transfer procedures to and from other institutions; • Class selection and course pre-requisites; • Degree progress and graduation preparation; • International student advisement and support services; and • Career exploration. Factors Expected to Affect the Future of the Department With the increase in student enrollment and the commitment to student success via the establishment of required enrollment procedures, the Advising Center has been faced with multiple challenges. In the past five years the data indicates a significant increase in student visits to the Advising Center. Despite the increase in numbers, of upmost importance is the ability to provide all students with accurate information as they move through the educational process at TMCC, from matriculation to graduation. New initiatives have been developed to provide all new students to TMCC with a consistent process by which to explore degree options and enroll in the appropriate classes as well as providing an efficient and effective process to serve all students. Although the data indicated large number of student visits to the Advising Center, it became clear that many of those visits were duplicative in nature, resulting in inefficient use of time on the part of the professional advising staff and frustration to students. The table below indicates advisor/student contact for years 2005–2009 respectively. FY 2005 FY 2006 FY 2007 FY 2008 4,051 7,627 15,382 27,223 FY 2009 (July 1 through Oct 1) 12,430 Projections and Plans for the Future A more efficient process has been initiated and will begin November 2009. All new students will attend a New Student Advising Workshop, which is designed to educate students on all aspects of the initial college experience, from program or degree selection to class selection and registration. In addition, “Drop-In Advisement” has been replaced with a more strategic approach to the “quick advisement” question via the Advising CAFÉ, where a student can receive immediate answers to questions without the lengthy wait to 120 see an advisor. Both the Advising CAFÉ and timely appointment scheduling with advisors will alleviate the long wait time for students and the drain on human resources. As the economic climate in Nevada continues to push more individuals into unemployment and/or the need to re-tool and re-train, TMCC will continue to experience enrollment increases. In addition, new, first-generation students will be attending college and, more than ever, will be dependent on quality academic advising services. Staffing Needs Results from the ACT 2004, Sixth National Survey indicate that the mean national average for advisor/student ratio is 371/1 in two-year public colleges. The mean number of student contacts per full-time advisors during an academic term (not to be confused with an academic year) is 2.5.2 The National Academic Advising Association’s (NACADA) recommendations from their 2006 ACT National Survey suggest that advisors have 2.5 contacts per year with an advisor/student ratio of 375:1. With a head count of 12,000 students, eight professional advisors and three “peer advisors,” each staff member could potentially see approximately 1,090 students at least once a year. Obviously, not all students seek advisement, but those students who are now required to complete the required enrollment steps average approximately 900 students per semester which approximates 163 new students, per advisor @ two visits a year = a 327:1 advisor/student ratio. If TMCC continues to expand its outreach to special populations, particularly first-generation students, quality academic advising must be a priority. Options to supplement the current academic advising process need to be explored. The addition of a faculty advising component, especially for those students who have a declared major and have completed all developmental course work is an important area to be addressed. Facilities Office space is at a premium throughout the campus, but with the addition of the Re-Entry Center staff, the Advising Center has limited available office space. Peer advisors and visiting staff from other institutions need to “share” offices. Should the Job Placement Specialist position be filled, office space will become more critical. Of more significance is the availability of “smart rooms” in which to hold “New Student Workshops” (see above). At present, the use of large lecture rooms only while school is not in session limits the ability to serve a larger portion of students for workshop sessions. Vying for space is difficult, as each entity believes their programs, courses and/or events are important. Technology Computer access is necessary for the New Student Workshops, as is the ability to print TMCC’s program descriptions and class schedules. Computer access is available only if the room itself is available. Please see above discussion. 2 Habley, W.R. (2004), NACADA Clearinghouse of academic advising Resource Web site: nacada.ksu.edu/clearinghouse/Advisingissues/advisorlad.htm 121 C AREER PL AC EM ENT SERVICES Mission Statement The mission of Career Placement Services at TMCC is to provide a collaborative and comprehensive program that provides self-assessment, career exploration, planning, skills training and internship opportunities which empowers students to make effective career decisions and accomplish career goals. The program emphasis is for students to assess, explore, focus and implement individual career and educational plans and master techniques and strategies in preparation for entry into the workforce. Program/Service Description Career Services, located in the Advising and Career Center, uses a combination of in-person and online resources to provide students with career exploration, job search strategies, résumé preparation and access to current job listings. “Choices” is an online version which allows students to identify interest areas and links those interest areas to the Holland Code Career Model for further career exploration. The Nevada Career Information System (NCIS) is another online tool which allows students to do individualized career exploration, as well as interest inventories and skills assessments. At present, only one advising staff member is certified to do more in-depth career assessments, such as the Myers Briggs Type Indicator or the Strong Interest Inventory; therefore, those students seeking a more comprehensive approach to their career search must either wait for this advisor’s availability or make an appointment with a Counselor in the Counseling Center. An Employment Specialist, assigned to the Re-Entry Center, now located in the Advising and Career Center, is available to help students with job search strategies, résumé writing and interview techniques. It should be noted, however, that the specialist’s availability is limited due to other assignments. In addition, an online Career Center website is functional, but questions frequently sent to this site have more to do with academic advising than career exploration. Factors Expected to Affect the Future of the Department The data below indicates a significant number of students visited the Advising and Career Center for the selfidentified purpose of career exploration. One reason students go to college is to obtain employment. Choosing a career has been identified as one of the most important decisions that educators help students reach (CAS; Frameworks for Assessing Learning and Development Outcomes, 2006). Currently, however, TMCC’s ability to provide comprehensive career services (as stated in the mission statement) is limited by staff and budgetary constraints. FY 2005 FY 2006 FY 2007 FY 2008 8,130 5,545 5,449 8,137 FY 2009 (From July 1 to Oct 1) 720 As indicated by the numbers in the table above, there has been a significant decrease in the number of students served by the Career Center in 2009. A direct correlation can be made between numbers served and staffing practices. The primary contact point for the Career Center is no longer a functioning position, thereby eliminating many services to both students and to TMCC’s many community partners who utilized the Center. The Job Board still is functional, as are many “self-service” options, but ultimately all services provided by the Career Center, at this point in time, are marginal. 122 Projections and Plans for the Future With an estimated increase in enrollment and a regional and national job market crisis, the need to address all aspects of career counseling becomes imperative. Career exploration and job search skills will be a critical component to any educational plan. The process of career development varies within each sub group of college students: first-generation students, with limited exposure to career opportunities; returning women, who need to balance career and family; and older students facing midlife career changes or job loss. TMCC needs to be poised to meet the career development needs of all students. Staffing Needs A full-time career specialist trained in all aspects of career counseling should be hired to assume the daunting task of re-configuring Career Services. Internship opportunities are languishing, due to a lack of staffing, as are the popular job fairs that bring employers from the community to recruit from TMCC’s student population. No amount of cross-training can accomplish the functions necessary to provide quality career counseling and placement services. Until a full- time career specialist or career counselor is hired, the limitations currently in place will persist. Facilities Office space would need to be allocated for a Career Specialist. Adequate space is available for online access to career assessment and exploration tools via computer labs and student computing stations. Technology Online access is currently available for most career exploration databases. No immediate need exists for additional technology. 123 COUNSELING Mission Statement The mission of the TMCC Counseling Department is to help students define and achieve success through counseling, programs, services and partnerships. Program/Service Description Counselors assist students in decision making about school, careers, relationships and other personal issues which can interfere with normal day-to-day life. Counselors assist students in promoting individual well-being through balance in the following areas: social, emotional, spiritual, intellectual, life planning, cultural, and physical. Students may learn to make better decisions, change unwanted behaviors, improve personal skills and relationships, develop increased confidence, and set future goals. The Department offers free counseling services to current and prospective TMCC students including: personal and crisis counseling; career exploration and counseling; educational planning; college success programs including educational, career and personal development classes; Academic Success Kit (ASK); community resources and referrals; and diversity. Factors Expected to Affect the Future of the Department Data shows the total number of students enrolled in EPY 101 (Education Leadership Psychology, formerly CPD 122) increased from 264 to 329 with a corresponding increase in number of sections offered from ten to fifteen (fall 2002 – fall 2006). Currently, in fall 2009, 837 students are enrolled in EPY 101 and 23 sections are offered. EPY 101 has a very high student to faculty ratio, about 30 to 1. This is much higher than the college average of 19 to 1. Due to the weekly journal writing assignments in EPY 101 a lower student to teacher ratio would be beneficial. Counselors are serving more students through EPY classes which will affect the need to retain and hire fulltime counseling faculty. Evidence from the program review shows student retention in EPY (formerly CPD 122, 2002 through 2006) increased from 75% to 82%. TMCC’s Office of Institutional Research reported that first-time/full-time degree-seeking students who participated in the QUEST program (took 12 credits to include math, English, EPY 101 – formerly CPD 122 and an elective) were: 1) more academically successful during first and second semesters at TMCC (% of classes completed with ‘C’ or better); 2) had a 20-30% higher persistence rate; and 3) their overall success (graduated, transferred, still enrolled, earned 30+ credits in good standing) was 10-15% higher than the comparison group. The College has seen an increase in first-time/full-time students, first-generation students and an increase in returning students seeking career changes. Counselors can affect these populations in EPY 101 classes and through personal and career counseling. The development of a late start, two-credit class on career development would be another way to reach this population. 124 Projections and Plans for the Future Looking to the future, an increase in students attending college, needing educational, career and personal development skills is anticipated. The Department has seen an increase in first- time/full-time students, first-generation students, returning students seeking career changes andcrisis counseling. Currently, the Department is assessing its future needs. A counselor’s expertise is applied in counseling, teaching and special projects. Based on an initial assessment to these student increases, it is imperative additional full-time counseling faculty be hired and a chair position is secured. Additionally, the hiring of certified career counselors as well as support staff is necessary. Staffing Needs In order to maintain its current delivery of services, the Department needs to retain the current seven counselors. The Department has one tenured academic faculty member who teaches part- time. Should TMCC’s enrollment continue to increase and counselors continue to teach two class sections each semester of EPY 101, additional counselors will need to be hired. Because counselors are academic faculty it would be appropriate for the Department to have a chair. The College currently has unsatisfactory career counseling assessment services due to the use of invalid assessments. The hiring of full-time career counselors would assure that students are receiving statistically valid and reliable career assessment and counseling once again. It would also be necessary to hire additional support staff. Facilities The current facilities are adequate for staff. However, with the increased workload on the lead administrative assistant (AA), it would be beneficial if the AA had an office. Additionally, there are three student computer work stations; however, with the increase of teaching Heartmath in EPY 101 and the requirement to take online assessments (MBTI) in some EPY 101 sections the Department would greatly benefit from an additional three computer workstations. Technology As the Department has progressed, unfortunately the technology has not. The Department would like to purchase Titanium, a software program which enables counselors to input confidential and secure notes. This program would provide counselors with a central recordkeeping system whereby students who are at-risk for suicide or violence are stored. Currently, a potentially suicidal or violent student can visit one counselor and then enter into crisis when that counselor is off contract. The counselor on duty must then handle the crisis blind. The appropriate administrators would also have access to these student records to more professionally deal with potentially legal situations. Additionally, Titanium would provide a better way to keep statistics in the Department. 125 Student Learning Outcomes (SLOs) EPY101 has been updated with student learning outcomes. Specific student learning outcomes are shown below: 1. Ability: Communication, Collaboration, and Analytical Skills Learning Outcome Statement: Students will demonstrate the ability to articulate specific career, educational and personal skills they have acquired in the course. Measure: Articulation will be measured by a paper that describes and demonstrates the skills they have acquired, which will be evaluated using a predetermined rubric. 2. Ability: Communication, Collaboration, Global and Cultural Awareness Learning Outcome Statement: Students will gain knowledge and understanding of selfresponsibility; self-motivation; self-management; interdependence; self-awareness; attitude toward lifelong learning; emotional intelligence; and belief in themselves. Measure: Knowledge and understanding of beliefs about: self-responsibility; self-motivation; self management; interdependence; self awareness; attitude toward lifelong learning; emotional intelligence; and belief in themselves will be measured by pre- and post-tests that are evaluated using a predetermined rubric. 126 DIS ABIL IT Y RESO URCE CENT ER Mission Statement The mission of the TMCC Disability Resource Center is to provide equal access to curricular and co-curricular college activities for qualified participants with disabilities. Program/Service Description The Disability Resource Center (DRC) supports and provides accommodations/services to persons with disabilities. The DRC is committed to serving the college community in the following areas: serving as an advocate and liaison; providing appropriate accommodations and services; giving guidance and training on disability matters; fostering self-sufficiency and acting as a resource regarding areas of compliance. These services and accommodations are provided for free to qualified participants in accordance with federal and state disability law. Factors Expected to Affect the Future of the Department Persons with disabilities are the single largest minority group in the United States (Prentice, 2002). The DRC experienced a 30% increase of students with Learning Disabilities in fiscal year 2008-09. Overall, 602 students with qualifying disabilities were served in FY 2008-09. It is not known exactly how many students with disabilities attend TMCC since they must self-disclose. Projected campus-wide upgrade to PeopleSoft will affect all Disability Resource software and programs. This means that every assistive technology computer program will require updates as well. Projections and Plans for the Future • Assist in incorporating Universal Design for teaching and learning into TMCC’s academic and educational goals. • Taking every opportunity to encourage and teach Universal Design at professional development training sessions and promoting the established utilities on the ANGEL Universal Design for Learning website. • Review and revise the viability of the DRC strategic evacuation plan and recommend changes as needed. • Assist the Accessible Electronic Information Committee in creating and recommending points and procedures in the ADA Accessibility Plan for TMCC. • Research and develop more ways to establish CAS standards to DRC processes and procedures. • Connect DRC students with the career center. • Incorporate TMCC’s goals to capture more students with disabilities from the Washoe County School District (WCSD). Staffing Needs A 30% growth rate has brought the DRC population to 602 registered students in the 2008-09 academic yearend has precipitated the need for both additional space and permanent staffing in order to provide timely services and accommodations to customers. The fastest growing population is students with Learning Disabilities, specifically in the Reading and Math disciplines. Because of the dramatic increase in these areas, a specialist with an assessment background would benefit these students by performing in-house assessments which would enable the DRC to address specific needs directly. This growing population impacts the increasing 127 need for alternate text and the need for additional student working staff to meet this need. In fall 2008, the Assistive Technician helped 168 students gain alternate text for their classes. In fall 2009, the students needing alternate text grew to 255 students, a 34% increase. This growth increased the number of hours it took to accomplish this Federal and State mandated accommodation, from 733 hours/semester to 980 hours/semester or a 25% increase. Staffing Recommendations: • DRC Manager • Learning Specialist • DRC Advisor • Assistive Technician • Office Manager • Staff American Sign Language Interpreter/Coordinator • 3 Front Desk Receptionists (student workers) • 2 Alternate Text Assistants (splitting one Regents’ Award position) Facilities The current testing area is too small to accommodate the current population, let alone the projected growth. There are only eight seats available to students for “Quiet Testing” conditions as required by ADA law. Should students have to wait for an open seat, this could potentially compromise exams if they are unable to test at their scheduled time as they may have an opportunity to converse with students who have just completed exams. The testing area should be increased to accommodate at least 12 students in one enclosed, distraction reduced room which is wheelchair accessible. The door should hang on “swing clear hinges” to allow ease of wheelchair access. The room should have 12 partitioned testing stations, measuring at least 38 inches wide. This room also requires security cameras and computer drops. The cameras are a requirement in testing areas for people with seizure disorders. Additionally, two private rooms for students who require a reader and/or scribe for their tests are needed. These rooms should be approximately 6 ft. by 8 ft. to allow wheelchair access and maneuvering. A computer/Learning Lab is needed to better assist students with Learning Disabilities to have greater access to assistive technologies such as literacy tools, and Dragon Naturally Speaking. This space could also be used for assessment and proctoring student tests. Finally, with any projected increase in staff, additional office space is required. Technology The DRC assists TMCC with ADA Laws and Mandates compliance by providing accommodations to students through state-of-the-art adaptive equipment, technologies and programs. The adaptive equipment ranges from specialized software which allows a person with mobility or vision impairments to use voice command or keyboard navigation, computer mice that create an enlarging window, screen enlargement tools, portable handheld devices or closed circuit TVs (CCTV) that enlarge text, and digital literacy programs which allow students access to their educational materials. However, these technologies are not solely dedicated to students with disabilities. Currently with the aid of the Information Technology Office, assistive technology is installed on every academic computer creating an accessible environment which fosters learning and self- 128 reliance for all students from every learning modality. This accessibility also assists the 20% of the general population who go undiagnosed with learning and reading disabilities. Maintaining this unparalleled accessible environment is a fully dedicated Assistive Technician whose duties include keeping TMCC’s accessible environment state-of-the-art; continual dedication to research and selftraining in cutting edge technologies; and safeguarding TMCC from potential litigation by keeping its academic environment in compliance with ADA law and mandates. The Assistive Technician provides professional development training and in-class demonstrations to faculty and staff, and serves on campus technology committees. The DRC maintains a website which aids in the understanding of disability law and the creation of a universal teaching and learning environment. The end result of this work has been a technology infrastructure that provides faculty, staff and students with the best practices of the industry. 129 M AND AT O RY SERVICES Mission Statement The mission of the Mandatory Services Department at TMCC is to provide the complement of services intended to improve student course completion, program persistence and graduation rates. The ultimate goal of the complement of services is to enhance student access to TMCC and promote/sustain efforts of students to succeed in their educational endeavors. The process provides a coordinated effort that links admission, assessment, orientation and academic advising. Program/Service Description Students are provided matriculation process information at TMCC via the Steps to Enroll student communication document. This handout/checklist describes the seven steps and lists of umbrella of services that a student must complete in order to register for classes. • Step 1. Complete a TMCC application • Step 2. Complete the online FAFSA application • Step 3. Take the ACCUPLACER placement test • Step 4. Attend an orientation (in person or online) • Step 5. Attend a new student advising workshop • Step 6. Register for your classes • Step 7. Pay for fees prior to the payment deadline The Required Enrollment Steps (RES) process information is included within the Steps to Enroll matriculation document, is posted on the web and is available at various locations within the Student Services area for students to reference. This process requires all new, degree-seeking students to complete the ACCUPLACER placement test, orientation (in-person or online) and attend a group academic advising workshop. Once these steps are completed, the hold on the student’s account is removed and they are able to proceed with registering for classes. Mandatory Services is also responsible for new student orientation for new and transfer students. The goal of the orientation session is to enhance the overall educational experience by introducing new students to TMCC’s educational opportunities, the campus community and environment, and by initiating the integration of new students into the intellectual, cultural, and social climate of the College. New students may complete the orientation session requirement via two methods, in-person or online. Mandatory Services will also implement a pilot on-site orientation program at two Washoe County School District (WCSD) high schools in April 2010. Edward Reed and North Valleys High Schools are the selected pilot schools as determined by senior administrators represented by the WCSD and TMCC. The on-site high school TMCC orientation will meet the orientation component of the RES process. The long-term plan is to offer the on-site high school orientation at all of the WCSD high schools in the near future. Mandatory Services is also responsible for the coordinated efforts of the implementation of the student success strategies that have been developed to improve course completion, persistence and graduation rates of our new student cohort that matriculates annually every fall semester. 130 Graduation Rate Summary (GRS) Cohort Success strategies have been created for each of the six semesters that correlate with the U.S. Department of Education graduation summary report and time line as defined by the Federal Department of Education Integrated Postsecondary Education Data System (IPEDS) reporting process. Factors Expected to Affect the Future of the Department TMCC’s enrollment numbers have been increasing for the past ten years and as these numbers increase, Mandatory Services’ functions and services are stretched. In spite of the negative economic situation in Nevada, we continue to serve more students regardless of reduced staffing in Student Services. Data shows that new degree seeking students are completing the RES process that resulted with the focused RES implementation that took place in fall 2008. In fall 2008, 51% of all new applicants completed RES. In fall 2009, 54% of all new applicants completed RES, an increase of 3% from the prior year. However, persistence data comparing fall 2008 and fall 2009 to the past years before the RES implementation was put into place, has yet to be analyzed by TMCC’s Institutional Research Office. Such an analysis will provide Mandatory Services with base data to use in refining processes and services that will continue to support an increase of student completion rates. It is known that even non-degree-seeking students complete the RES process although they are not required to do so. These students also add to the staff workload of serving students. To date, there has not been any significant data analysis of the GRS Cohort efforts since this is the first semester that we began implementing the first of the six semester strategies. However, with minor efforts, the College did experience an increase in its graduation rate for the 2005 class. The graduation rate went from 8% to 11%. Projections and Plans for the Future In fall 2009, TMCC enrolled the largest fall GRS Cohort class, 911 students. In the past, TMCC only averaged between 600-700 new students each fall semester. As a result, TMCC needs to be more strategic in their planning and how it can be more effective in graduating students regardless of the enrollment numbers. One can’t dispute larger numbers do require additional staff time. However, as we move to the iNtegrate PeopleSoft student information system, much of the manual labor currently required by staff will be replaced by the capability of automation. The new system is especially beneficial in communicating with new students via their MyTMCC portal and the student checklist they will view each time they log into the student information system. Mandatory Services is in the process of redesigning the in-person, online and high school orientations. The goal is to complete the redesigned in-person orientation by November 14, 2009, the high school orientation by February 1, 2010 and the enhanced online version by April 1, 2010. Also, as Mandatory Services redesigns its orientation session’s plans, the plans will include and determine specific parameters of who would do the in-person orientation session and who would do the online orientation. For example, Mandatory Services may require a first generation student, or a student who tests into both developmental English and math to attend an in-person orientation session only. It would not be an option for them to complete the online orientation. 131 Staffing Needs In order to maintain the current delivery of services, besides the current Director position, Mandatory Services needs to be funded for a 1.0 full-time professional staff member position to do the new student orientation sessions. Mandatory Services also needs a 1.0 administrative assistant III to assist with all of the essential planning that is required to effectively and efficiently run this area. Currently, the retention budget only provides for $9,300 of wage funds which is being used to pay for student employment wages. This fund provides $9,036 for wage funds that supports staff coverage for the orientation lab and it is insufficient at this amount. One of the continuing challenges is that there are numerous workgroups that must be pulled together to accomplish the student success strategies each semester. Because of our numbers of students within our GRS Cohorts, it is impossible for one or two staff to complete the tasks needed within the prescribed time line when staff also has their demanding primary job responsibilities they are required to complete. There needs to be clarity of how this workload or challenge to meet expectations can be accomplished each semester. One possible solution would be to have specific staff designated as part of the workgroup/s and also have these job responsibilities written as part of their job responsibilities and included in their annual plan. Facilities Currently, Mandatory Services’ location is sufficient for assisting and serving the new students with the matriculation process, specifically new student orientation in it. It is imperative that the Department be located in the heart of where the matriculation services are located to best serve the students. Being centrally located reduces and eliminates the inability to provide the students top-notch customer services as well as make necessary referrals from one department to another. Technology Currently, the Student Outreach and Recruitment Department computers and network printer are being used. The student computers are maintained by the Information Technology Office (ITO) pays for the printer cartridges, however, the Department pays for the printer paper. Because ITO maintains this student lab, this includes computer replacement and support which is essential to having functional staff workstations and student computer stations. 132 RE-ENTRY CENTER Mission Statement The mission of the TMCC Re-Entry Center is to empower individuals to overcome barriers to education and employment, so they can create a life of self-actualization, self-sufficiency and economic independence. Program/Service Description The Center offers assistance to special populations who are returning to school and/or the workforce. The Center, which is funded by TMCC as well as by federal, state and private grants, is dedicated to helping single parents and individuals who were previously dependent on another for support, to become economically selfsufficient through career exploration, access to education in specified vocational training programs and enhanced job search skills. The Center administers two programs: 1. The Displaced Homemaker Program of Washoe County: Established by legislative action in 1985, the Washoe County Displaced Homemaker Program is intended to serve individuals, of any economic level, who have lost their primary means of support due to death, divorce, separation or the disability of a partner. Services offered by this program include: vocational assessments, personal and career counseling, referrals for community assistance, job search workshops, job development and placement assistance and referrals for vocational training. The program is open to any individual who meets the basic definition of a “Displaced Homemaker.” This definition reads: “a person whose primary job was caring for the family, but now through death, divorce or disability of her/her partner must become the primary wage earner.” The person may have been either unemployed or underemployed during the time he or she was a homemaker, as long as the homemaker was dependent upon another person for financial support. Persons formerly dependent upon government programs such as TANF may also qualify as Displaced Homemakers. 2. The Perkins III Educational Partnership Program: Special populations served by this federally funded program include single parents and Displaced Homemakers (see above definition). To qualify for this program an applicant must be pursuing a vocational education which will result, upon graduation, in employment in a “high wage,” “high skill” occupation. The definition of “high wage,” “high skill” is typically redefined each year based on national economic indicators and trends. Services offered to program participants include mandatory academic advising, educational planning, vocational assessments, personal and career counseling and referrals for instructional assistance and community resources. Program participants are also eligible to request financial assistance for the purchase of books, child care, instructional supplies, technology support, and transportation and, in some cases, tuition assistance. To qualify, candidates must present appropriate documentation of “special population” status, economic eligibility, and an educational focus in an approved program of study. Factors Expected to Affect the Future of the Program In a speech in October 2009, President Obama demonstrated his support of single mothers returning to school and encouraged this special population to consider education as a viable option for a more secure future. This publicity and focus on federal financial aid programs for single mothers may result in an increased interest in Re-Entry Educational Programs nationally. TMCC’s program, which has been recognized as a “best practice” program, would be poised to capitalize on this national push and potentially grow the program, if it is viewed as an institutional priority. Conversely, the Displaced Homemaker Program of Washoe County has experienced a decline in those individuals divorcing, which directly affects the primary funding source for the Displaced Homemaker Program. Twenty dollars of every divorce filing fee is funneled 133 into TMCC’s program and due to the decrease in funding TMCC has been supplementing this portion of the Center’s programs. ST AT IST ICS F OR RE- ENT RY CENT ER FROM F ISC AL Y E AR S 2003- 2008 Fiscal Year ’03-‘04 ’04-‘05 ’05-‘06 ’06-‘07 ’07-‘08 ’08-‘09 Displaced Homemaker 201 229 238 227 219 270 Educational Partners 62 55 66 51 42 45 Additional Individuals Served 311 206 191 149 161 178 Note: 2010 Waitlist for EP Program = 133 applicants Staffing Needs Historically, the Center was staffed by a Director, a full-time Counselor, a full-time Employment Specialist, a part-time Transition Specialist and a full-time Administrative Assistant. Due to recent budgetary issues, the Center has relocated from the Meadowood Center to the Dandini Campus and is staffed by an Administrative Assistant, one Counselor and one Employment Specialist, all who now divide their time between serving ReEntry clients and the general TMCC student population. The Director’s position has not been filled, but as with the other functions, the senior administrative duties for the Center have been assimilated into another Director’s job duties. If the program is to continue to function at current levels, one of two things needs to occur. Either all advisors need to be cross trained in Re-Entry programs and services or another staff member needs to be added to the program. One of the benefits of Re-Entry programs is the support, understanding, individualized attention, personalized service and sense of belonging that participants experience as they move through the educational system. In order to “grow” the program and maintain the high standards of student outcomes, one additional staff member would be needed so that the client/staff ratio would be sufficient for quality service. Facilities The Center is currently housed in the Advising and Career Center. The most challenging aspect of the recent move from the Meadowood Center to the Dandini Campus is where to store the used books that are recycled from client to client each semester, as well as the limited filing capacity within the office to store client files. Storage options include: scanning files for archival storage, utilization of “off site” storage facilities as well as reconfiguring current space to optimize what is currently available. Technology No current need exists for an increase or expansion of technology. All requests for technology support have been addressed during the recent move from Meadowood to Dandini. 134 ST UDENT O UT RE ACH AND RECRUITM ENT Mission Statement The mission of Student Outreach and Recruitment (Outreach and Recruitment) is to increase college enrollment and support for prospective students from all backgrounds in order for them to realize their full potential. Program/Service Description Outreach and Recruitment staff plans, coordinates, performs, and evaluates outreach and recruitment services and partnerships in support of enrollment management goals and plans. Areas include high school recruitment of seniors, outreach and recruitment for grades 9 through 11, early outreach, on-campus programs and events, rural outreach, outreach to prospective students’ parents, Community English as a Second Language (ESL) outreach, under-represented outreach, Saturday Services and outreach to non-traditional students. Activities include: • Presentations and information tables at high schools, middle schools, employee resource fairs, career fairs and community events; • Campus events that include tours, student panels, presentations and other information for parents, students and community members; • Application workshops at high schools; • ACCUPLACER placement testing at high schools and on campus; • Special presentations for students with disabilities and under-represented populations; • Meetings with high school counselors and career facilitators; and • College Fairs for high schools in Nevada’s rural communities. The total number of prospective student contacts in 2008-2009 was 27,259. This included all outreach and recruitment events, on- and off-campus, tours, orientation (in-person and online), application workshops and ACCUPLACER testing at high schools. Outreach and Recruitment has experienced many changes in the past five years. In 2001, it was with New Student Programs and in 2006 it was with Student Enrollment Services. In 2008, it was re-organized under Admissions and Records and more than half of its staff was reduced. In 2009, Outreach and Recruitment was combined with Access Programs and has a new Director. Factors Expected to Affect the Future of the Department The current and projected economic downturn will continue to affect students who in the past might have opted to apply to universities, private or out-of-state colleges and increase the number of students who will apply to TMCC. Some students will look to higher education due to unemployment by looking to increase their skills and employability. More students will choose TMCC over the university due to affordability and University of Nevada, Reno’s recent decision to raise the GPA for admission from 3.0 to 3.2. Another factor which will impact TMCC is that the WCSD is expected to increase its enrollment at the high school level by 24% by 2012. Contrary to this forecast, high schools are currently reporting under capacity for the first time in the last five years due to the economic turndown. 135 There is no hard evidence, but some immigrant and undocumented students may have returned to their country of origin due to lack of work. Projections and Plans for the Future Outreach and Recruitment will work to increase the overall high school capture rate by 2% from fall 2008 to fall 2010 and increase Hispanic capture rate by 2% by fall 2010. This supports the institution’s measurable outcome to increase the percentage of Hispanic students from 12 to 18% by 2012. Outreach and Recruitment will also update and revise marketing and its website to reflect new changes and create a web page in Spanish. In the near future, Outreach and Recruitment will support, train, and assist in the implementation of the new student information system, iNtegrate/PeopleSoft. A strategic effort to increase parent, underrepresented and early outreach is underway. Staffing Needs In order to maintain its current delivery of services, TMCC outreach and recruitment is staffed by a program manager, a student specialist and student ambassadors. Outreach and Recruitment is in urgent need of administrative support since a position was recently reassigned. Outreach and Recruitment needs a classified position who can process student paperwork, payroll, process mailings, oversee prospective student data entry, create prospective student reports and program capture rate, maintain budgets, order outreach materials, prepare purchase orders, order office supplies, and organize events. It is important for this position to have experience in event management, student employment and office support. Should Access Programs be separated from Outreach and Recruitment, it will need another full- time recruiter and its own student ambassadors to maintain the same level of service. Facilities Outreach and Recruitment is currently located on the Dandini Campus in Red Mountain 122 and the student ambassadors are located in Red Mountain 114 and are shared with Access Programs. Locating both Outreach and Recruitment and Access programs in the same area would be ideal as the two areas currently share responsibilities and staff. Should Access Programs become a separate program which no longer does recruitment to 12th grade students, then each area would require their own student workers. Outreach and Recruitment would have student ambassadors that would support recruitment events on campus and at schools and Access would have student mentors. Technology Outreach and Recruitment will continue to need the current technology. Access to a computer lab is needed to administer ACCUPLACER to visiting prospective students and for mobile technology to access calendars and email when off campus 136 VET ER ANS UPW AR D BO UND Mission Statement The mission of the TMCC Veterans Upward Bound program is to assist veterans to prepare for success in a program of post secondary education. Program/Service Description Veterans Upward Bound (VUB) is a federally funded TRIO grant program through the U.S. Department of Education (USDOE) designed to assist veterans of the U.S. Armed Services in preparing for success in college and/or other post-secondary training. VUB offers a wide variety of services and activities to meet the individual educational needs and aspirations of its participants. Program Services • Outreach and recruitment to identify and inform potential participants; • Intake procedures to determine eligibility and need for services; • Advisement and counseling; • Academic needs assessment; • Career counseling; • GED preparation; • Pre-college academic skills development; • Support services for participant retention and success; • Learning communities; • College transition services; and • Referrals to community and campus resources. All VUB services are free to the qualified participant, including the books and supplies necessary to complete the program. A monthly transportation stipend is also available to all low-income students. The time required to complete the VUB program will vary based on individual needs and desires of the student. On average, the length of participation is six months. Since 1989, the VUB project at TMCC has been the only program in the entire state of Nevada serving the comprehensive educational needs of veterans who are low-income and potential first generation college students. • TMCC’s VUB program has been recognized as a Best Practices; • The grant is rated as one of the TOP 10% in the nation as evaluated by the US Department of Education; • The Director and Program Specialist provide national training in program management, data collection and outcomes assessment; and • The Program serves as the national data clearinghouse for programs across the country. 137 Factors Expected to Affect the Future of the Department A confluence of several factors will affect the way we serve veterans in higher education. Hundreds of thousands of veterans are returning home from the Global War on Terror operations in Iraq and Afghanistan. Under the Post-9/11 Veterans Educational Assistance Act of 2008 benefits will be provided at a level not known since the end of World War II. In addition, the Americans with Disabilities Amendment Act of 2008 (ADAAA) presents new requirements that are changing how programs make decisions about eligibility for services. Meanwhile, institutions are facing unprecedented budget issues. The State of Nevada, and specifically the target area, has a critical need for the VUB program and services. There are a large number of veterans who qualify as low-income and potential first- generation college students. Most recent statistics show that there are 300,018 veterans in Nevada (Source: Nevada Office of Veterans Services Report July 2006). Nevada veterans increased by 30.8% or 56,044 new veterans between 1990 and 2000, representing the greatest percentage increase in veteran population in the country. As a result, 16% of Nevada’s population is the second highest percentage of veterans in its population in the nation. For the target area, there was a 9.1 % increase since 2002 and nearly 20% of the population is veterans (Source: Nevada Office of Veterans Services, July 2006). These veterans experience a multitude of needs and barriers that limit their access to education and hinder their successful attainment of a college degree. The need for adult education is critical in Washoe County, where veterans continue to face higher than average rates of low income, low educational levels, unemployment and homelessness. Projections and Plans for the Future VUB will continue to meet and exceed its stated objectives under the auspices of the USDOE, while promoting the following: • Increased assistance to military students transitioning to the college environment; • Professional development for faculty and staff on the transitional needs of military students; • Awareness of the needs of military students with disabilities; • Streamlining campus administrative procedures for veterans returning from military deployments; and • Opportunities for veterans to connect with their peers. Staffing Needs The positions of Director, Counselor (2), and Program Specialist are contracted, professional positions. The Program Assistant is on a Letter of Appointment. Part-time instructors complete the personnel needs of the program. The current professional staff, with a zero turn-over rate in nearly 18 years, have been working together almost since the inception of the program in 1989. The program is 100% federally funded and has been flat-funded for at least two grant cycles (ten years), allowing for only cost of living increases and no merit raises for staff. 138 Facilities Project offices are located at TMCC’s Meadowood Center conveniently accessible to the veterans served and are ideally configured for the purposes of VUB that meet the special program service needs and specifications of the federal grant. All professional staff members in the office complex have private offices that are handicap accessible. The VUB Program includes a computer lab with ten computers and printer, and two classrooms dedicated to VUB instruction and workshop activities. Technology All VUB computers (office and computer lab) have access to the college and university system computer network. Office and lab computers are replaced and upgraded to meet prevailing technology standards when grant funding is available to do so. Printers, scanners, and other peripherals augment computer technology. Computer technology classes are offered every fall and spring semester and workshops are offered during the summer and at semester interval. Individual assistance is available. 139 Student Services Division Summary ADM ISSIO NS AND RECO RDS Future Staffing Needs Future staffing will be affected by PeopleSoft. Our ability to manage transcripts, process audits, and enroll and grade students will be improved considerably. Front line services such as counter service for walk-ups, electronic correspondence such as phone, email and chat, as well as the ability to elevate a student's need for documents, manifest one half of the units ability to operate. Processing constitutes the other half of operations, including the new duties of system management of PeopleSoft which requires a variety of new skills in managing error reports, systems functionality, and accessibility for students and faculty/staff. The other technical component is document imaging. As the central academic record data repository, document imaging needs oversight and review for effective cleanup and accuracy of these critically important documents. The short list for future staffing is as follows: • One communications manager • One document imaging manager • One assistant registrar Understanding that new positions are unlikely to be filled, it may be that adjustments in workload following the full implementation of PeopleSoft will allow a restructuring of the unit with existing staff. Future staff loss due to retirement or resignation would create obvious challenges not anticipated in this review. Future Technology Needs The PeopleSoft system creates a new level of technological support for Admissions and Records. Due to the ever-increasing reliance on computers, A&R will need to replace several computers within the next few years, and in the interest of ergonomic health, replaced with larger screens. Future Facilities Needs In combination with technology, a centralized communication center is important for maximum student service. In a communication center services of telephone, chat, incoming email, mail, and facsimile correspondence, and even letter/email communication through PeopleSoft, could be centrally managed for the office while other staff focus on processing and front desk services. Additionally, the reuniting of Admissions and Records would greatly improve service capabilities and future cross-training efforts. By having staff in the same proximity, all services can overlap and redundancy can lend to efficiency. By having all forms and documents, student files, and staff located together the delays and communication struggles presently seen in the unit will be largely eliminated. F INANCI AL AID Future Staffing Needs State budget cuts over the past few years have reduced the current financial aid staff by approximately 25%. With the increase in student population and number of aid applicants along with changing federal compliance requirements, the staffing levels within the Financial Aid Office will have to be restored to original levels at 13 full-time staff members. 140 Future Technology Needs Over the next five years, the Financial Aid Office will need to adhere to the normal lifecycle replacement of our personal computers. Future Facilities Needs Current facilities are adequate to accommodate the future needs of the office. CO UNSEL ING AND SUPPO RT SERVICES AC ADEM IC ADVISE M ENT Future Staffing Needs If TMCC continues to expand its outreach to special populations, particularly first-generation students, quality academic advising must be a priority. Options to supplement the current academic advising process need to be explored. The addition of a faculty advising component, especially for those students who have a declared major and have completed all developmental course work is an important area to be addressed. Future Technology Needs Computer access is necessary for the New Student Workshops, as is the ability to print TMCC’s program descriptions and class schedules. Computer access is available only if the room itself is available. Future Facilities Needs Office space is at a premium throughout the campus, but with the addition of the Re-Entry Center staff, the Advising Center has limited available office space. Of more significance is the availability of “smart rooms” in which to hold “New Student Workshops.” Vying for space is difficult, as each entity believes their programs, courses and/or events are important. C AREER PL AC EM ENT SER VICE Future Staffing Needs A full-time career specialist, trained in all aspects of career counseling, should be hired to assume the daunting task of re-configuring Career Services. Future Technology Needs Online access is currently available for most career exploration databases. No immediate need exists for additional technology. Future Facilities Needs Office space would need to be allocated for a Career Specialist. Adequate space is available for online access to career assessment and exploration tools via computer labs and student computing stations. 141 COUNSELING Future Staffing Needs In order to maintain its current delivery of service, the Department needs to retain the current seven counselors. Should TMCC’s enrollment continue to increase and counselors continue to teach two class sections each semester of EPY 101, additional counselors will need to be hired. Because counselors are academic faculty it would be appropriate for the Department to have a chair. The hiring of full-time career counselors would assure that students are receiving statistically valid and reliable career assessment and counseling. Additional support staff will be necessary. Future Technology Needs The Department would like to purchase Titanium, a software program which enables counselors to input confidential and secure notes. Future Facilities Needs The current facilities are adequate for staff. However, with the increased workload on the lead administrative assistant (AA), it would be beneficial if the AA had an office. Three additional workstations for taking online assessments would be beneficial. DIS ABIL IT Y RESO URCE CENT ER Future Staffing Needs A 30% growth rate has brought the DRC population to 602 registered students in the 2008-09 academic year and precipitated the need for both additional space and permanent staffing in order to provide timely services and accommodations to students. Staffing Recommendations: DRC Manager; Learning Specialist; DRC Advisor; Assistive Technician; Office Manager; Staff American Sign Language Interpreter/Coordinator; 3 Front Desk Receptionists (student workers); 2 Alternate Text Assistants (splitting one Regents’ Award position) Future Technology Needs The DRC assists TMCC with ADA Laws and Mandates compliance by providing accommodations to students through state-of-the-art adaptive equipment, technologies and programs. The adaptive equipment ranges from specialized software which allows a person with mobility educational materials. However, or vision impairments access to their these technologies are not solely dedicated to students with disabilities. Currently with the aid of the IT office, assistive technology is installed on every academic computer creating an accessible environment for all TMCC students. Future Facilities Needs The current testing area is too small to accommodate the current population, and with the projected growth the following amenities are requested: • “Quiet Testing” area increased to accommodate at least 12 students in one enclosed distraction reduced room with a door on ”swing clear hinges” to allow for wheelchair access; • The room should have 12 partitioned testing stations with security cameras and computer drop; • Cameras are required in testing areas for people with seizure disorders; 142 • Two private wheelchair accessible rooms for students who require a reader and/or scribe for testing; and • A Computer/Learning Lab. RE-ENTRY CENTER Future Staffing Needs Historically, the Re-Entry Center was staffed by a Director, a full-time Counselor, a full-time Employment Specialist, a part-time Transition Specialist and a full-time Administrative Assistant and one to two student workers. Due to recent budgetary issues, the Re-Entry Center has relocated from the Meadowood Center to the Dandini Campus and is staffed by an Administrative Assistant, one student worker, one Counselor and one Employment Specialist, all who now divide their time between serving Re-Entry clients and the general TMCC student population. If the program is to continue to function at current levels, one of two things needs to occur. Either all advisors need to be cross trained in Re-Entry programs and services or another staff member needs to be added to the program. Future Technology Needs No current need exists for an increase or expansion of technology. Future Facilities Needs The Re-Entry Center is currently housed in the Advising and Career Center. ST UDENT O UT RE ACH AND RECRUITM ENT Future Staffing Needs Outreach and Recruitment is staffed by a program manager, a student specialist and student ambassadors. Outreach and Recruitment is in urgent need of administrative support since a position was recently reassigned. Future Technology Needs Outreach and Recruitment will continue to need the current technology. Access to a computer lab is needed to administer ACCUPLACER to visiting prospective students and for mobile technology to access calendars and email when off campus. Future Facilities Needs Outreach and Recruitment is currently located on the Dandini campus in Red Mountain 122 and the student ambassadors are located in Red Mountain 114 and are shared with Access Programs. Locating both Outreach and Recruitment and Access programs in the same area would be ideal as the two areas currently share responsibilities and staff. 143 VET ER ANS UPW AR D BO UND Future Staffing Needs The positions of Director, Counselors (2), and Program Specialist are contracted, professional positions. The Program Assistant is on a Letter of Appointment. Part-time instructors complete the personnel needs of the program. The program is 100% federally funded and has been flat- funded for at least two grant cycles. Future Technology Needs All VUB computers (office and computer lab) have access to the college and university system computer network. Future Facilities Needs Project offices are located at TMCC’s Meadowood Center conveniently accessible to the veterans served and are ideally configured for the purposes of VUB. 144 ST U D ENT GO VER NM ENT ASSO C I AT ION ( SG A) Mission Statement The TMCC Student Government Association conducts its business and engages in projects that are dedicated to advancing the overall quality of the total learning experience. The SGA seeks to accomplish this mission by: • Providing effective and responsive student governance; • Promoting student activities as an enhancement to the overall learning experience; • Promoting the general welfare of all students; and • Advocating student rights and concerns. Program/Service Description The Student Government Association (SGA) provides learning, leadership and service opportunities outside the classroom. The SGA leaders facilitate active participation in governance process on campus by their service on a variety of campus committees. The SGA plans, promotes and implements numerous events/activities on campus throughout the academic year. These activities complement the instructional programming at TMCC and are aligned with the following strategic goals: 1. Community Service – To promote TMCC student participation in community service projects through the Truckee Meadows region. 2. Students, Clubs and Organization Representation – To recognize students, clubs and organizations while encouraging fellowship and student involvement. 3. Student Leadership – To facilitate the creation of a student leadership program at TMCC. 4. SGA Facilities – To provide appropriate facilities for student use that are aesthetically pleasing, safe, environmentally friendly and conducive to the learning experience. 5. Club/Organizations Outreach – To support and foster the creation and growth of student clubs and organizations at TMCC. 6. Processes, Standards, Procedures and Awareness – To provide information to the student body about academic and administrative processes. 7. Student Life, Culture and Diversity – To create a fun, energetic and lively atmosphere through events and programs. 8. Student Government Participation and Presence – To increase awareness of an involvement in student government, provide service to the student body and integrate all branches of TMCC students into the SGA. 145 Factors Expected to Affect the Future of the Department On July 1, 2009, the Student Activities and Leadership Coordinator position became vacant. Due to the budget woes of TMCC this position has not been funded for 2009-2010 and will likely impact the effectiveness of the SGA and student life programming. All student life programming is contingent upon the SGA’s approval and financial support. Projections and Plans for the Future The success of the SGA is directly linked to the attention, support and training it receives from the Advisor. Until funding is available to support the position, short-term and long-term planning for student life and leadership programming is expected to be limited at best. The SGA will struggle with being proactive on important issues that are likely to impact the student body (e.g., tuition and fee increases, program eliminations, etc.). Staffing Needs The success of the SGA and student activities at TMCC is directly linked to the leadership of their advisor. Required by the SGA Constitution, the SGA must be mentored and advised by a full-time academic or administrative faculty member. In the past, the SGA has been advised by a 1.0 FTE Student Activities and Leadership Coordinator and is currently vacant. Facilities Since the Student Center at TMCC was constructed, the SGA has occupied quality square footage to conduct their meetings, business, and offer a variety of events/activities to students. Technology The SGA has expanded their use of the College website. All meeting agendas and minutes are posted on the web; special events and activities are marked via the SGA webpage and the College e-calendar; all SGA recognized student clubs/organizations have information posted on the web; and the SGA website is used to solicit feedback from the student body. The SGA in recent months has made additional use of social networking sites such as Facebook and Twitter. The SGA Advisor is the manager of the SGA and Student Activities and Leadership web pages. 146 Instructional Support AC ADEMIC SUPPORT CENTER L IBR AR Y TESTING CENTER T UT O RI AL CENT ER WEBCOLLEGE 147 AC ADEMIC SUPPORT CENTER Mission The TMCC Academic Support Center is committed to providing outstanding service and support for students, faculty, and staff. Program/Service Description The Academic Support Center (ASC) provides information, services and support to students, faculty and staff both during and outside standard operating hours. The ASC is responsible for managing the TMCC Information Desk/Center, the TMCC Switchboard, the Part-time Faculty Support Center, and Room Scheduling. Services include: main information desk for the College, answering all calls to the main College telephone number (673-7000), evening/weekend coverage with site supervisors for the Dandini campus, part-time faculty support (includes mailboxes, voicemail, Gradebook training, student evaluations, access to student conferencing room, access to computers), and coordination of academic scheduling/all special event room scheduling. Factors Expected to Affect the Future of the Department Staffing, which is down two positions (1.6 FTE), has affected the professionalism of the services rendered; the ASC has had to revert to the use of student workers to answer the switchboard and to deal with questions at the front desk. Projections and Plans for the Future Plans are underway to promote improved levels of efficiency and service. Major projects include implementation of a “phone tree” for the main switchboard which will ensure accurate and timely transfers for more than 70% of the overall daily call volume. A substantial redesign of the part-time faculty orientation/mandatory training process is planned. The ASC has asked academic deans to determine whether student comments on semester evaluations need to be typed (a major time demand for ASC staff). In addition, the implementation of the new R25 software has been successfully completed. (Please note, R25 has been adopted as part of iNtegrate project. R25 software manages all academic room scheduling to promote greater room utilization and efficiency as well as to manage all special room scheduling requests.) Currently, a rollout strategy to coincide with the new PeopleSoft student information system is planned. Academic departments and schools will have the opportunity for an increased role in academic scheduling, with the Scheduling Office focusing on special room requests. Staffing Needs The Information Center/Switchboard has been able to maintain coverage for college hours of operation by increasing the use of student workers and utilizing a staggered shift schedule for the remaining classified positions. As college budgets return to normal, the need for filling the current 1.6 FTE vacancy in support of the Information Center/Switchboard/Part-time Faculty Office is acute. The Scheduling Office is in need of a permanent solution for a back-up/cross-trained R25 scheduler to deal with work volume and coverage issues (up to 1 FTE position). 148 Facilities The current ASC location is inadequate for the services provided because of the size and configuration. Parttime faculty is especially poorly served by the current space. A handful of computers are made available, in the Financial Aid area, and there is only one private room for faculty/student meetings and conferences and no adequate workspace for the 450 part-time faculty the office supports. The Information Desk/Switchboard are oddly located on the third floor of the building making it very unlikely any campus visitors can actually find the assistance they are seeking. The few individual offices for staff are poorly designed and cramped, and not in the best location to monitor activities at the Information Center. A more centralized, better designed space of adequate size is needed. Technology The current telephony system is outdated including switchboard functionality. Part-time faculty, some 450, has access to only six computers. Efforts have been made recently to provide updated/new computers for staff as old equipment was beyond lifecycle replacement timeframes. 149 Academic Support Summary Future Staffing Needs The ASC is down 1.7 FTE in positions and now relies on student workers to staff the switchboard and information counter. Ideally, if these positions could be restored, the professional level of our service would improve. Future Technology Needs As concerns technology needs, the most significant need will be an updated switchboard console. A better solution for life-cycle replacement of six part-time faculty computers is also needed. Future Facilities Needs The ASC is a "front-line" service for the college. Oddly, it is currently located on the third floor of the Red Mountain building. This is not a "first-stop" location and severely disadvantages the ASC as the frontdesk/information center for the college, as well as any campus visitors seeking its services and support. Current space is adequate but oddly located and disjointed. A more coordinated space with a more logical location would better serve the general public, students, and part-time faculty. 150 L IBR AR Y Mission Statement The mission of the TMCC Libraries is to support the mission and goals of TMCC by providing essential information resources and instruction to faculty, students, and staff. Program/Service Description The Library staff proactively interacts with faculty and administration to enhance the College’s teaching mission and curriculum. It introduces students to the tools needed to empower them to become independent researchers, critical thinkers, and disseminators of information. The Library provides resources and training to support distance education. Factors Expected to Affect the Future of the Department The primary factor expected to affect the Library’s future is the state budget for higher education. The College experienced a 16% budget cut in FY 2009-2010. Although the Library’s operating budget did not suffer, all college employees are or will be taking mandatory unpaid furloughs through the 2010-2011 budget year. This is already impacting the Library’s service to some degree. The staffing issues, discussed below, will also continue to be a challenge as enrollment and need for library services grows at TMCC. In addition, an increase in the cost of databases is expected. In a typical year, the prices of many databases may be expected to increase by 10%. At present, the Nevada State Library absorbs the cost of the mainstream major databases (about $12,000). Future state support is questionable in the current economic environment. These databases are imperative for supporting both online and traditional courses. Surveys reveal that 90% of traditional classroom students use online resources to support their research. Because so many of TMCC’s students work, support families, and take classes, the ability to conduct research at any time of the day or night is critical to their success. Projections and Plans for the Future The primary plans for the future are to continue to support the students, faculty, staff, and curriculum of the College. This will be a challenge at current staffing levels, but excellent service is the first priority. There is a need for additional support of students enrolled in distance education courses. Heavy usage of laptop computers supports the need to purchase additional computers to meet demand. Increased class sizes call for an expansion of the Library’s computer lab to accommodate a minimum of 40 students. Cross-training for some classified staff has taken place and there are plans for more. Currently, the librarians conduct over 100 tours each semester in addition to their other work, such as collection development, proactive work with instructors, tours, reference duties, and service to the College. If some relief is not found in the future, an already stretched staff will begin to disappoint the expectations of both students and faculty. Staffing Needs To continue providing service at the current level indefinitely, the Library will need to add additional staff. Additional services would require more positions. There is currently no back- up staff left in the Library. At the time of the College’s 2005 self study, the Library was significantly understaffed in comparison to the Association of College and Research Library’s (ACRL) standards. These standards recommended a total of 20 full-time employees and the Library had 16. Only 11 of these were full-time. By 2008, the number of employees had dropped to nine full-time and seven part-time, where it remains today. 151 It must be noted that while the ACRL standards indicate staffing for single campus services, TMCC staffs multiple sites with its employees. Facilities The Library was the subject of a consultant’s visit in 2007. The final report from that visit indicated that the Library has plenty of room for growth in the stacks for the next 15-20 years, although that growth will require the addition of more shelving. More electrical outlets are needed and aging VCRs and other equipment should be replaced. Technology The Library does an excellent job of using technology to serve its patrons. A wide variety of scholarly databases, digital videos and ebooks are available for use, both on and off campus 24/7 and the Library takes advantage of wireless Internet connectivity by offering laptop computers for use in the Library. All of these resources are heavily used. 152 Library Summary Future Staffing Needs In the future, the Library would like the ability to replace staff that retire or resign. Currently, there is zero redundancy in staffing. The following staffing are current and future needs: Branch Libraries • 1 full-time classified employee • 1 full-time librarian Sturm Library • 1 full-time classified employee • 2 full-time librarians Future Technology Needs Sturm, the main Library, needs to replace old audio-visual equipment, install additional outlets for powering laptops, additional shelving, and purchase one dozen additional laptops. Future Facilities Needs Sturm Library: Expand the Computer Lab to accommodate 40 students for use in library tours/classes. 153 TESTING CENTER Mission Statement It is the mission of TMCC Testing Center to provide a low-stress testing environment to help all students and faculty reach their educational goals. Program/Service Description Critical functions of the Testing Center service area include assessing student readiness for college by administering the ACCUPLACER placement test to all new degree-seeking students; administering the General Education Diploma (GED) test; proctoring a variety of essential exams for academic programs and courses; and administering the College-Level Examination Program (CLEP). The Testing Services Program Officer relies on an Administrative Assistant and student support personnel to ensure the critical functions of Testing Services are performed. Only TMCC College Recruiters and Veterans Upward Bound staff are trained to proctor the ACCUPLACER Placement Exam. Factors Expected to Affect the Future of the Department As the data shows, the demand on testing services continues to grow yet the space available for providing access to testing services has not. If the growth patterns continue, it is likely that testing services may not be able to accommodate the demand and need without expanding the size of the testing center or staffing to expand hours of access. Year Placement Testing Academic/ DE Testing CLEP Testing Licensure/Cert Testing Program Testing Non TMCC Testing GED Testing Total 2006 07 N % 5,130 55.6% 3,074 33.3% 47 0.5% 378 4.1% 273 3.0% 332 3.6% 0.0% 9,234 100.0% 2007 08 N % 6,304 53.4% 3,730 31.6% 65 0.6% 398 3.4% 378 3.2% 227 1.9% 708 6.0% 11,810 100.0% 2008 09 N % 6,986 53.1% 4,067 30.9% 56 0.4% 449 3.4% 451 3.4% 195 1.5% 962 7.3% 13,166 100.0% Projections and Plans for the Future In spring 2007, Required Enrollment Steps (RES) was proposed and the groundwork for implementation was laid. In fall 2007 the first cohort of new degree-seeking students was required to follow the steps prior to registering for spring 2008 semester. Student outreach and testing services workload was greatly impacted. The Testing Center saw a 31% increase in placement testing from February 2007 to June 2007 and in July saw a record increase of 60%. That same spring, the decision was made to add a few additional testing services to the Testing Center. Two major tests, GED (General Education Diploma) and the NICET (National Institute Certification of Engineering Technology) transitioned in fall 2007. With the incorporation of Required Enrollment Steps, administering the various tests (including academic test proctoring), and implementing the nursing entrance exam (HESI), the Testing Center has experienced significant challenges with meeting the demand with limited space and staff. 154 Exam proctoring for academic courses taught at TMCC (online and traditional) has placed the greatest strain on the Testing Center. In the spring of 2007, there were 286 distance education classes with over 5,000 students enrolled in those courses. By fall 2009, just five semesters later, the number of classes offered had risen to 353 with 7,305 students enrolled. If each course had two exams and every instructor requested the proctoring service, the Testing Center would have had to administer 14,610 proctored exams (29,220 hours of testing time) for the fall 2009 semester. Fortunately, only 9% (25 out of 275) of the distance education faculty use the proctoring service for class examinations compared with 91% or 250 faculty choosing to proctor their own distance education exams. Still, with only 9% of the distance education faculty using the service, the volume of students is overwhelming during peak times with most students required to stand in line for two – three hours before being able to take an exam. Efforts have since been implemented to remove this service from the Testing Center with an alternative approach for distance education exam proctoring being implemented spring 2010. Staffing Needs Currently, the Testing Center is staffed by two classified employees and several part-time testing assistants. Facilities Current facilities: • 1,105 – square feet • 25 – Student Computer Testing Stations • 1 – Teachers Computer Testing Station • 8 – Paper and Pencil Testing Stations A proposal has been submitted to rearrange the Testing Center’s front desk configuration as well as building a wall. The Testing Center is currently awaiting approval and funding to complete this necessary construction. The changes requested are needed to meet FERPA requirements, reduce the noise level at the front desk as well as allow the proctor staff to effectively monitor the lab. With the current configuration, the proctor faces away from the testing lab and students are able to approach the proctor and see the Testing Center’s computer screen which may show student information. There have been complaints of too much noise at the reception desk so the Center has requested a wall be built to reduce noise generated by student and staff foot traffic into the Testing Center. Technology The Testing Center offers computerized testing to students by providing real-time access to test results. This provides on-time information to assist the students with their short-term and long- term academic planning needs. ACCUPLACER (Placement Exam) The ACCUPLACER test is to assist with the determination of course placement that is appropriate for students. CLEP Exam The College Level Examination Program or CLEP provides students of any age with the opportunity to demonstrate college-level achievement through a program of computerized exams in undergraduate college courses. 155 C.N.A. The Certified Nursing Assistant exam is the certification exam for students who have completed CNA training and want to complete the State licensing process. HESI Exam HESI (Health Education System, Inc.) Admission Assessment™ (A²) is a part of the requirements for considThe Testing Center currently offers the GED Exam in paper and pencil format. 156 Testing Center Summary Future Staffing Needs Hire a 12-hour LOA GED Examiner to administer the GED Exam on the Dandini Campus and at the Washoe County Detention Facility. In addition, hire a few student/part-time test proctors who would be cross-trained to not only proctor tests, but also assist during special projects and during peak testing times. Future Technology Needs The testing lab computers are on a scheduled rotation for 2012 for replacement by TMCC ITO Department. The purchase of SychronEyes Software for computer-lab instruction software will help create a focused learning environment. SynchronEyes allows monitoring of the entire lab and blocks specific applications and access to the internet. Future Facilities Needs To bring the reception area up to Americans with Disabilities Act (ADA) standards for accessibility and provide storage of confidential records, in accordance with FERPA regulations, it is necessary to remodel this area. Currently, this space is not fully accessible for current and future staff that may need accommodations. Increase the current GED testing space to allow this function to become more self-sufficient. Install coin key locker system outside the testing center for students to store personal items (backpacks, coats, hats and personal electronics) while they are testing to help provide the highest level of integrity. 157 T UT O RING AND L EARNING CENT ER (TL C) Mission Statement The mission of the TMCC Tutoring and Learning Center is to support the institution in its mission to improve the quality of life for its students. In this effort, the Tutoring and Learning Center (TLC) staffs its inviting environment with well-trained tutors to help students become independent learners for academic success. Tutors are trained to create a positive learning experience, to clarify content and to help students to attain higher academic achievement. Program/Service Description The primary purpose of the TLC is to offer free tutoring to TMCC students. Tutoring may be individual, small group, and for some student drop-in tutoring is offered. TLC staff tutors for all math levels, computer technologies, the sciences, the languages, study skills, and for the Writing Center. Math tutoring is available by individual appointments and on a drop-in basis. Also, tutoring for computer technologies classes is offered on a drop-in basis. Tutoring for all other subjects and the Writing Center is offered as individual appointments. The purpose of the Writing Center is to help students with any and all phases of the writing process. The Writing Center can help students with writing assignments across all disciplines. TLC also oversees the English as a Second Language (ESL) Resource Center, where students can come to work with an ESL liaison that will help them with listening, reading, pronunciation, and grammar. The ESL Coordinator hires and trains the ESL liaisons, but the TLC Coordinator helps to oversee the ESL budget and the payroll process. The schedule of tutors is available through an online scheduling system that all students have access to through the my.tmcc.edu student portal. Students may use up to two hours per week of individual tutoring per subject, but no more than one hour of tutoring per subject per day. There is no restriction on the amount of drop-in tutoring students can use. Other services the TLC offers include free workshops for student success. These workshops cover topics dealing with collegiate study skills, coping with college life, and using the graphing calculator. The TLC rents graphing calculators to students for a semester. TLC also offers a supportive and studious environment for students to meet study groups, or work independently, 18 student computers, two printers, and other office supplies. Factors Expected to Affect the Future of the Department Data collected within the Department since the fall of 2006 shows that student usage of the TLC for tutoring is between 6500 and 7000 appointments per semester, with an average growth rate of 1.1% per semester. This number does not include the number of students who also use the TLC for general computer use, the ESL Resource Center, or workshops. Including those services, the TLC serves an average of 11,150 visitors per semester. Each semester, TLC sees an average of 4500 students who use computers, 50 students who attend our workshops, and about 100 students who use ESL Resource Center. This breaks down to 743 visitors per week, 150 students per day (Monday through Thursday), and 14 students per hour. TLC serves on average 1300 individual students per semester, or about 10% of the TMCC student body. Past surveys reflect that 80% - 90% of the students who use our tutoring services strongly agree that the tutor addressed their main concerns and were overall satisfied with the tutoring they received. 158 Projections and Plans for the Future Looking to the future, the TLC is going to continue to grow in usage and will need to respectively grow in staff and facilities to accommodate this increase in demand. As the number of students enrolled in developmental-level classes increases, the usage of the TLC will increase as well. The program has reached a new level in quality control and data collection with the initiation of an online scheduling system in the fall 2007 semester. The strongest areas of usage within the TLC are the tutoring services provided as well as student access to computers. TLC projects a continual growth rate in overall tutoring usage 1.1% per semester, and 1.25% in individual student usage per semester. TLC plans to continue to offer tutoring in the major subject areas and will explore other areas of need on the campus. Two immediate areas of tutoring to be expanded to meet an increase in demand are mathematics and chemistry. Even if the TLC was able to hire more tutors for these areas, there is very limited space to accommodate an increase of tutoring hours. Our overall space will need to be addressed if the TLC is going to continue to grow. Staffing Needs The TLC is staffed by one full-time coordinator, one part-time classified employee, one part- time Writing Center Coordinator, and part-time employees, including receptionists and tutors. Part-time receptionists and tutors may be students or LOA contracts. The number of receptionists and tutors varies from semester to semester. On average, since the fall 2006, the TLC has 20 math tutors, 14 Writing Center tutors, 2 language tutors, 6 science tutors, 2 psychology tutors, 1 economics tutor, 1 computer technologies tutor, and 5 receptionists. For the full-time coordinator, the ratio of tutors to supervisor is around 30 to 1. The Writing Center Coordinator oversees the Writing Center tutors and the classified employee supervises the reception staff. The TLC Coordinator is in charge entirely of scheduling, budget, and data collecting. In order to meet the growing demands of tutoring, a plan needs to be developed to acquire two new employees. First is to add another classified employee to oversee evening and weekend operations of the TLC. Currently, the evening and weekend hours are staffed entirely by student employees. Having another classified position for these hours would ensure consistency in delivery of service and will allow the TLC to expand its staff during these times. Secondly, the TLC needs to add an additional staff member who will be designated to help all the students using the TLC for general computer use. Currently, the reception staff deals with all student computer questions, which causes them to have less time to tend to their duties of helping students to make appointments, being available at the front desk for walk-in appointments, and answering the phone. Often the questions pertain to resetting passwords, online classes, and word processing. Many of these questions are actually beyond the scope of the reception staff, but students can be very persistent to help them even though the receptionists are not supposed to leave the front desk while working. Currently the TLC occupies the space of Vista B106 and B104. All tutoring and computer use takes place in this area. For the workshops, the TLC has reserved a small conference room in Vista B108, since the current space is no longer able to accommodate the workshops. The Writing Center occupies all of Vista B104. There are five tables for Writing Center appointments and eight computers for student use. Three main areas of Vista B106 accommodate all other tutoring. There are ten computers in Vista B106 plus a computer lab that has 18 computers. The computer lab is reserved for the ESL Resource Center and the computer technologies tutoring 16 hours of the week. The other hours are available to classes to reserve and for general computer use. The six computers located directly in front of the reception desk see the most use. The TLC designates eight tables in one room for Math Drop-In Tutoring, two tables for Chemistry tutoring, and seven tables for all other appointments. Currently, during our peak hours, TLC is at maximum capacity. Although the TLC would like to expand its services, it is nearly impossible with the space it currently occupies. 159 The location of the TLC is becoming an issue. The TLC historically has been in the Vista Building because of the proximity to the Math and English departments. Math and English make up 88% of the students served. However, now that many of these classes are being held outside of the Vista Building, it no longer seems necessary for the TLC to be in the Vista Building. In fact, many students do not know where TLC is located. Best practices for Tutoring Centers indicates that close proximity to the Testing Center, Counselor/Advising Center, and or Library is the ideal location as that is where most students spend their time during the semester. Technology The TLC currently has 18 computers and 2 printers: six are located in the front of the reception desk, eight are located in the Writing Center for quiet use, and two are established kiosks for students to easily make appointments and for staff to check their appointments. Also, TLC has two computers located in the back rooms for students to use while in tutoring sessions. The TLC will need to increase the number of kiosks as often a line forms at the front door causing a bottleneck at the reception desk, but space for an additional kiosk is an issue. Vista B106C is the computer lab reserved for the ESL Resource Center and computer technologies tutoring 16 hours of the week. TLC prefers that the computer lab only be used for computers and tutoring, and not used for classes. This would allow the TLC to eliminate the six computers in front of the reception desk, and add more tables for tutoring, in order to expand tutoring. All computer use could then take place in the computer lab with a lab assistant to monitor and to answer general computer questions. For all individual appointments, the current online scheduling system works very well, but for drop-in tutoring, a plan needs to be developed to create a student ID card reading system to simplify the check in process. 160 Tutoring and Learning Center Summary Future Staffing Needs The Tutoring and Learning Center will need specifically three staffing positions to meet the continually growth increase. Currently, the TLC is operating with only one full-time coordinator. The TLC came to be in the fall of 2006 with the intention that two full-time coordinators would oversee operations. A second full-time coordinator is needed to manage the staff of approximately 50 tutors and receptionists, assist with budget, operations, marketing, etc. Secondly, the TLC has only one part-time Administrative Assistant II position. The TLC is generally open 55 hours a week. The TLC needs another classified, Administrative Assistant II, position for evening, Friday, and Saturday operations. Currently, the TLC is not serving evening and weekend students with the same service as day students. Lastly, the TLC needs to hire people to serve as computer assistants within the TLC. These employees would be available during operational hours to help students working at the computers, similar to the general computer labs. Currently, all funds are used for tutoring and part-time receptionists. We have been unable to add this type of position to the TLC’s budget. As for tutoring, three main areas of growth are ESL, Mathematics, and Chemistry. The TLC is currently limited in the number of hours offered to students, due to limited space and a limited budget. Utilization in these areas is at a maximum. The TLC needs to be able to hire more tutors for these areas in the future to meet these growing demands. Future Technology Needs The TLC will need more computers to act as “scheduling kiosks.” Even with two stations, students have to wait to simply check in for math drop-in tutoring, and can become discouraged. The TLC would like one scheduling kiosks designated just for drop-in math tutoring. Future Facilities Needs The major issue of concern for the TLC is space. Tutoring in the subjects of Mathematics and Chemistry, for example, are at a maximum utilization. And, our schedule of tutoring is limited by the space available. In order for the TLC to expand services, a larger area will be needed. We have organized the TLC into different sub-sections for the different tutoring we do, i.e. the Writing Center, the Drop-In Math tutoring, individual subject tutoring, Chemistry tutoring, ESL and computer technologies, and larger group tutoring areas. The ideal space would accommodate our major areas of tutoring without overlapping. 161 WEBCOLLEGE Mission Statement The mission of the TMCC WebCollege is to provide leadership, advocacy and appropriate support of electronically mediated instructional solutions for students and faculty. WebCollege will by providing increased access, comprehensive virtual support students learning opportunities, assistance, and interaction with current technologies. WebCollege will support faculty by providing needed administrative oversight, instructional design assistance, and training. Program/Service Description The WebCollege offers increased student access to higher education in support of the College’s mission, promotes best practices to improve overall course quality, consistency, retention and assessment, and provides appropriate technical and course design assistance as well as training for faculty. Currently, 43% of all TMCC students take at least one online class each semester. In addition, 18% of TMCC’s students only attend online. Twelve degree options are available for online students. Factors Expected to Affect the Future of the Department It is anticipated that both student and faculty interest in online classes will continue; enrollment growth has been double-digit every semester since the program’s inception as students continue to balance complex lives with higher education needs. Given the fiscal challenges facing the state of Nevada and the evolving nature of the Nevada population, it is likely that TMCC will need to continue to grow online enrollments/programs/degrees to meet the ever-increasing educational needs of Nevadans. Projections and Plans for the Future The WebCollege continues to focus on accommodating anticipated growth in offerings and enrollments, identifying and managing related technology infrastructure needs, and improving the overall quality of the courses and learning environment support. The WebCollege will offer training, in cooperation with the TMCC Professional Development department, in related instructional technologies for faculty, expanded assistance in instructional design and multi- media, implement universal design and appropriate ADA compliance features in electronically delivered instruction, and provide needed assistance and support to faculty and students. This will include efforts to improve the hiring pool of qualified part-time faculty, standardize faculty training and identify minimum expectations for faculty teaching online classes. Emphasis will also be given to better preparing students for the online learning environment. The WebCollege will also launch a fast-track degree program in support of efforts to further improve student access and to improve overall course retention, persistence, and degree completion. WebCollege will continue to implement a Quality Matters rubric program to enhance overall course quality and consistency, and will explore possible alternatives to the current Learning Management System (Angel). Recent passage of the Higher Education Opportunities Act (HEOA) will require the WebCollege to document that the students enrolled in an online class are the students doing the work of the course. The WebCollege will explore strategies for improving access and engagement of nontraditional students ages (25-62) with the focus on degree completion. Related services and programs will also be reviewed and implemented as appropriate. 162 Staffing Needs Both the college’s 2005 self-study and the WebCollege administrative unit review concluded that there was a need for additional staffing to support faculty training, preparation, and technical assistance, and to improve overall course quality through course increased consistency and appropriate instructional design/multi-media content. The office currently operates without any administrative assistant and ultimately is in need of multiple positions for instructional design and multi-media content development. Effective with 2010, the office will have a .5 instructional design position and a .5 multi-media videographer. As demands on the existing staff continue to increase, there is also a need for additional back-end administration staff to manage the Learning Management System, to integrate related programs and software, and to deal with technical issues. Facilities Current office space in the Sierra Building is inadequate to the needs of this growing unit. SIER 104 and SIER 113 are assigned to the WebCollege. The spaces are located at opposing ends of the main floor of the Sierra Building. In addition, the office space is “open” and therefore does not afford the opportunity for privacy for any of the professional staff or the administrator. Any new space must be centrally, and conveniently, located so as to effectively serve both faculty and students. The space can generally be “open” in nature but must also afford some privacy space. Any new space must also be able to support a general lab (up to eight computers) to support faculty during course review and development. Technology The WebCollege has adequate budget to support current technology needs. The student technology fee, as well as college funds, is used to provide needed software and hardware support for the Learning Management System and related programs/software for instruction. These technologies have been adapted to support college-wide professional development efforts as well as the new online student orientation and students on probation. It is critical that server capacity keeps pace with the growth in student enrollments as well as growing faculty interest in the use of web-assist with traditional instruction. During the past ten years, the WebCollege has focused on online delivery, but the program continues to support cable-based and InterActive Video (IAV) instruction as well. The WebCollege will continue to explore and adopt various software and services designed to support its faculty and students in online instruction. Current projects include Panopto (a lecture capture solution) and Big Blue Button (a video conferencing solution). 163 W ebCollege Summary Future Staffing Needs Given the growth in online enrollments and the expanding need for online instruction, additional staffing for the WebCollege is essential. Specifically, in the next five years, WebCollege will need one-two instructional designers, a full-time videographer, and an additional technology specialist (for back-end administration), as well as a full-time administrative assistant. Future Technology Needs As concerns technology needs, WebCollege is a "bleeding edge" user and implementer of instructional technologies. It benefits from a more rapid life cycle replacement schedule and will continue to need adequate server support as well as the ability to adopt and explore emerging technologies. Future Facilities Needs The WebCollege has out-grown its existing space allocation with current staff. Any relocation will need to factor in additional space needs as new staffing becomes available. Any space location will need to be highly visible and convenient for the faculty and students the WebCollege supports. 164 Chapter Four: Ke y Findings, Strategic Ar eas of Focus and Recommended Strategies This chapter provides the analysis of the key findings as a result of the data and information gathering related to the external and internal scans. More specifically, the data tables and information in Chapter 2 provided the detail used in the development of this section. Also, listed below is a summary of feedback provided to TMCC as a result of several community forums which included representatives from college program advisory committees, community leaders and current and past TMCC students. The outcome is designed to summarize what has been identified, reviewed and assessed in order to set the stage for specific areas of focus that can be a part of the implementation of the Educational Master Plan which will ultimately support the College Strategic Master Plan. Findings Based Upon External Scan Data and Information The following summary findings are a result of the External Scan data and information gathered as a part of this process. The data and information were provided by local, state and national sources as well as from the TMCC Office of Institutional Research. The findings include the following observations: • The demographics of Washoe County ( Reno, Sparks MSA’s) show a relatively small up or down change in the size of the population over the last few years; • While individuals with advanced degrees increased slightly, those with high school diplomas declined; • The labor market has changed dramatically with unemployment in Washoe County hitting 13.1% as of 2009; • A review of the data suggests the impact of the large unemployment rate may not be accurately reflected in the demand occupation assessments for Reno-Sparks, Nevada and the Nation; • A review of the demand occupation assessment for the Reno-Sparks area is more similar to that of Nevada’s demand occupation assessment than the nation; • A review of the Reno-Sparks and Nevada demand occupation assessments indicates that much of the program offerings at TMCC are appropriately aligned with the needs of the community and state; • TMCC CTE area data is not tracked and reported using the same or similar occupational codes as the local, state and federal governments report; • It appears that the way data and information have been collected and entered into the existing TMCC database makes it very difficult to delineate specifically CTE from transfer level courses when reports are created; • Nationally the Nursing profession continues to be identified as a top 25 demand growth industry, but locally and statewide that is no longer the case; 165 • Likewise, the Dental Hygiene profession is listed as a top 25 demand growth industry for Nevada, but locally and nationally that is not the case; • TMCC appears to be positioned to provide an educated and trained workforce for the high growth occupations and Green industries; • In fall 2009, an NSHE Transfer Task Force (comprised of members from TMCC, UNR, CSN and UNLV) was established to review NSHE general education and degree requirements for the AA and AS degrees due to reports that these were problematic. This Task Force reviewed the data provided by Task Force member institutions after an audit of transfer agreements. The data suggested that major changes are needed to facilitate transfer. The proposed policy changes should result in ease of transfer for Nevada community college students, which then may result in an increase in the percentage of students who come to TMCC with this goal in mind. This may have implications for things such as joint admission programs between TMCC and the four-year institutions within NSHE. These types of programs will need to be explored in the near future. • Comments related to external feedback from the community members and students were very clear: o TMCC needs to improve on its brand and marketing efforts to the community in general but especially to business and industry; o The community is not aware of what TMCC does and has to offer; o TMCC needs to have more direct and consistent relationships with high schools; o TMCC needs to rethink its image and brand and then develop a marketing plan to make sure the community knows what we offer (academic and services); o Marketing of student services and hours of operation need improvement; o TMCC needs to refine how it connects with the community through the development and delivery of its semester course schedules; o TMCC needs to be more responsive to community needs and improve meeting the needs of special populations, especially the Hispanic population; • Comments related to internal issues from the community members and students suggested: o TMCC needs to reach out to students more to meet their needs; o TMCC needs to reinforce a spirit of community to enhance the building of relationships beyond the classroom; o The communications with how to apply for federal financial aid and how to complete the Required Enrollment Steps need improvement; o TMCC should provide better transfer and job placement support to students; o TMCC should consider improving the quality of student services to students enrolled in the trades/apprenticeship type programs; and o TMCC should consider expanding its core course offerings at the extended campus locations (Edison, Meadowood and Redfield). 166 F i n d i n g s B a s e d Up o n t h e I n t e r n a l S c a n Da t a a n d I n f o r m a t i o n Students • The TMCC student population has continued to grow steadily and become more ethnically diverse over the last five years; • Interestingly, the average age has continued to drop over the same period; • While the high school capture rate varies from school to school and year to year it appears the overall rate (the past three years) has increased by about 2%; • Over the last three years student persistence and retention rates for categories identified have steadily improved toward specific goals for 2012; • Graduation rates have increased slightly over the last three years toward the goal of 15% in 2012; • Distance Education participation rates have increased greatly, although the retention rates seem not to have kept pace with the headcount increase; and • Student to faculty ratios have grown slightly in each school and in the workforce area over the last five years. TMCC Faculty, Staff and Administrators • The change in numbers of full-time and part-time faculty has declined over the last three years; • The age and gender numbers and percentages appear to fluctuate a bit but for the most part stay relatively the same; • The ethnic distribution of full- and part-time faculty as well as in administration has not increased much over this period and is still very small; • Though the percentage has decreased slightly, 64% of the full-time faculty report being age 50 or older; • The three-year average of employment by gender with full-time faculty is 53% male and 47% female; • The three-year average of employment by gender with part-time faculty is 45% male and 55% female; and • The three-year average of employment by gender with staff is 38% male and 62% female. General Education Course Assessment Submission, approval, and tracking of general education courses have been sporadic for the last few years. This has affected which general education courses have student learning outcomes. Numerous factors have played a role in the inconsistent documentation of general education student learning outcomes: • The General Education Committee Chair resigned unexpectedly in the fall 2009 semester; • Faculty confusion on the system core requirements and the connection to general education requirements; • Confusion on what criteria the General Education Committee utilized for course approval; • Lack of articulation agreements with a chosen NSHE institution as required in the Board of Regents Handbook; • Lack of specific criteria and rubric for the committee to use when considering course approval or denial; and • Responsibility for the tracking of GE courses was reassigned to the Faculty Senate office; • Faculty Senate staff changes left the management of tracking courses incomplete. Currently the newly elected General Education Chair is working with the VPAA/SS and academic deans to establish a clear, concise process for approval of general education courses. 167 C o n c l u s i o n s B a s e d U p o n D i vi s i o n R e p o r t s Staffing Needs Nearly all summaries expressed need for additional part-time and tenure-track faculty positions, administrative support positions, and/or administrative faculty positions. Efforts by the College to reach the goal of a 60% full-time faculty to 40% part-time faculty ratio persist but with little progress the past few years. This is due in large part to the fiscal crisis in Nevada and the United States. Budgets have been significantly reduced, a hiring freeze is in effect, and voluntary buyouts of existing contracts were extended to faculty and staff during the last biennium. Efforts are underway to establish a comprehensive staffing plan which will prioritize the hiring of positions in the coming months and years. Elements of the staffing plan must be tied to key college planning documents like the EMP and a revised Enrollment Management Action Plan. In addition, a strong relationship must exist with the Facilities, Technology and Marketing Plans. As strategic initiatives are implemented, careful consideration must be made to provide a workforce which meets accreditation, compliance, liability and safety needs. Technology Needs The School of Sciences certainly places the highest demand and need for technology in the classroom and laboratories. Most programs within the College itemized specific needs, some of which are referenced below, but nearly all expressed concerns associated with the availability of funds. In a few cases the need to purchase specialized high-tech equipment for Radiology and Biology or upgrading a Chemistry lab may require strategic planning to incorporate possible creative funding sources to make possible. While the School of Sciences places the highest demand on the need for technology, nearly all academic areas (School of Liberal Arts, School of Business and Entrepreneurship, School of Sciences, and Workforce Development and Continuing Education) have grown dependent on smart classroom technology. Therefore, it was noted that the smart classroom technology be regularly maintained and upgraded. In the areas of Student Services, most of their immediate technology needs will be met by the implementation of the new student information system, PeopleSoft. The Counseling Center and Testing Services seem to be the only areas with additional specialized software needs. The following list represents some of the expressed needs that were identified after an examination of the program profiles: • Virtually all programs have become smart classroom technology dependent; • General Access Computer Labs need to be expanded and updated regularly with the most current technology and software; • Programs in the areas of Allied Health, Applied Industrial Technologies, Biology, Computer Technologies, and Visual and Performing Arts expressed needs to more frequently update technology so that it is congruent with current industry standards (computers, software, microscopes and related instrumentation, etc.); • Programs, primarily in the areas of Allied Health, Applied Industrial Technologies, Biology, Computer Technologies, and Visual and Performing Arts expressed additional needs to upgrade or purchase high-cost equipment and/or technology for their areas to remain up-to-date with their training; 168 • In some cases, the “one-size-fits-all” approach to academic computing at TMCC may create some added challenges for some specialized high-tech programs of study, such as Computer Technologies; • The implementation of PeopleSoft has addressed much of the technology needs in Student Services; • A central record keeping system which is confidential and supports the needs of the counseling center has been and continues to be requested; • Updating the telephony system and switchboard was identified by the Academic Support Center as a need; and • Additional computers have been requested to support the needs of part-time faculty. Facilities Needs Given the high demand for courses offered by all of the schools, there is a strain on classrooms during highdemand times. To manage this issue, all academic departments have many online offerings and have implemented hybrid sections. In addition, and when possible, each school has made efforts to increase their course offerings at the Meadowood and Redfield sites. Aggressive pursuit of outside funding opportunities such as the Perkins grant, the TMCC Foundation, federal grants, and private donations may provide possible solutions to funding shortfalls. This may be especially important for departments or programs with high-cost needs. The following list represents some of the expressed needs that were identified after an examination of the program profiles: • Pressure for available classroom space continues to grow on the Dandini campus, and is beginning to increase in the satellite campuses; • A growing concern is the lack of classroom flexibility which limits the ability of some programs to accommodate student needs when combining clinical or lab work with lecture series; • Inadequate parking continues to be a concern expressed by all areas of the college; • Additional office space is anticipated for most departments and program areas when the time comes that the college may begin filling numerous vacancies and hiring for new positions; • Most programs housed in the Applied Technologies Center, at the Edison site, and at the Dandini campus have reached their physical capacities (see the program summary for specifics); • Most Allied Health programs have reached their physical capacity or are in need of plans for repairing and replacing equipment (see the program summary for specifics); • General Access Computer Labs need to be expanded and updated regularly with the most current technology and software; • Visual and Performing Arts does not have enough classrooms or enough space to accommodate the equipment and needs of each course; • Three laboratories on the Dandini campus and the Biology preparation lab are minimally adequate and in need of modification; • In order for the main organic chemistry course sequence to support a lab component, an upgrade to one of the existing chemistry labs would be required; • Foreign Languages would benefit from a designated language lab; 169 • Student Services (all departments and services) expressed a desire to re-align services so that the locations on the first and third floor are used to the maximum potential. Such an action would improve communications, efficiencies and services to students; • The Tutoring and Learning Center is at maximum capacity during peak times, with limited space limiting any opportunity to expand programming and services; • The current Academic Support Center location has inadequate space to appropriately support the office needs of nearly 450 part-time faculty; and • All departments report a solution to classroom availability is to offer more hybrid and online courses thus increasing the demand on services and support from the WebCollege staff. Current space in the Sierra Building no longer meets the needs of the online delivery method. Strategic Areas of Focus These areas of focus listed below must be addressed with the reality that the use and allocation of resources cannot be taken lightly and must be implemented in a manner which takes into account the direct impact that the college has on individual students as well as the community, the workforce and the economic vitality of this region and the state. Accountability is key to the survival and success of any organization and to that end, these areas are presented at least as an approach that TMCC can use to enhance how the College develops and delivers programs and services. In order to align the College Strategic Master Plan with the EMP, the strategic initiatives and related goals have once again been listed below. Also, after each recommended strategy in this “Strategic Areas of Focus” section, there is a note that connects that recommended strategy to one of the strategic initiatives and related goal(s). 170 C o l l e g e Mas t e r P l a n : S t r a t eg i c I ni t i a t i ve s a n d G o a l s Strategic Initiatives 1. Achieve student success by fostering a culture that ensures access to programs and services essential to student academic and personal achievement and demands and which supports excellence in teaching and learning. • Goal #1: Enhance access, retention and success of students • Goal #2: Maintain and regularly evaluate student progress and achievement 2. Enhance and ensure a welcoming and diverse environment that is mutually respectful, socially supportive, accessible, safe, physically pleasing, provides opportunities for personal growth and meets the needs and demands of changing communities. • Goal #1: Maintain a student, employee and community-friendly environment • Goal #2: Strengthen and nurture an understanding of, and relationships with, the communities we serve 3. Maintain stewardship of college resources through responsible and accountable human, fiscal and facility management. • Goal #1: Recruit, hire, and retain quality employees that reflect the diversity of students and communities we serve • Goal #2: Maintain the public’s trust by being fiscally responsible and accountable 4. Maintain partnerships and service to build communities by strengthening and expanding connections with civic, community, educational and business/industry organizations. • Goal #1: Maintain and expand community partnerships and promote services from TMCC to the community Aligned with Strategic Initiative 1: Achieving Student Success Area #1: The College should continue to improve student course completion (from developmental to advanced level courses) rates, retention, persistence, graduation and transfer rates. Recommended Strategy #1: The College should focus greater attention on refining the development and delivery of programs and services in Academic Affairs and student services in order to continue to improve student access, retention and course/program completion. (Related to Strategic Initiative 1, Goal 1 as well as feedback from community, business leaders and students) Recommended Strategy #2: The College should continue to refine and implement Student Learning Outcome and Assessment (SLOA) and Program and Discipline Review (PDR) processes in order to maintain a focus on assessing student and program/discipline accomplishments. (Related to Strategic Initiative 1, Goals 2 and 3) Updated annual progress reports for all Program Unit Reviews (PURs) to be included. 171 Recommended Strategy #3: The College should establish a Transfer Center to provide students with current information about how to improve transfer to four-year colleges/universities and how courses and programs are articulated to those institutions. (Related to Strategic Initiative 1, Goal 1) Recommended Strategy #4: The Office of the Vice President of Academic Affairs and Student Services should work with deans and department chairs in developing a document that includes specific data and information that can be used as departments assess their effectiveness each year in preparing students for transfer. (Related to Strategic Initiative 1, Goal 2) Area #2: The College should continue to improve collaboration with K-16 educational partners that will enhance student access and success. Recommended Strategy #1: The College should continue to improve collaboration with local high schools to increase the participation of students into TMCC and coordination of academic affairs and student services programs and services. (Related to Strategic Initiative 1, Goal 1 as well as feedback from community and business leaders) Recommended Strategy #2: The College should continue to improve working relationships with four-year colleges/universities so that transfer and articulation and related issues can be addressed in a timely and coordinated manner. (Related to Strategic Initiative 1, Goal 1) Aligned with Strategic Initiative 2: Enhance and Ensure a Welcoming and Diverse Environment Area #1: The College should continue to promote its welcoming and diverse environment. Recommended Strategy #1: The College should develop a way to be more focused on informing the public about college events, initiatives and successes. (Related to Strategic Initiative 2, Goal 1 as well as feedback from community and business leaders and students) Recommended Strategy #2: The College should provide the opportunity for community and business organizations to interact with college faculty and staff and hold events on the college campus. (Related to Strategic Initiative 2, Goal 1 as well as feedback from community and business leaders) Recommended Strategy #3: The College should continue to refine student outreach and recruitment plans and services to better understand and address the changing nature of the community, workforce and workplace, especially as it relates to the Hispanic community. (Related to Strategic Initiative 2, Goal 2 as well as feedback from community, business leaders and students) Aligned with Strategic Initiative #3: Maintain Stewardship of College Fiscal and Human Resources Area #1: The College should continue to focus on improving the diversity of employees. Recommended Strategy #1: The College should regularly review hiring practices, demographics and refine outreach and recruitment efforts used in the hiring processes. (Related to Strategic Initiative 3, Goal 2 as well as feedback from community and business leaders) 172 Recommended Strategy #2: The College should improve working relationships with community, business and civic organizations as a way to enhance recruitment efforts. (Related to Strategic Initiative 3, Goal 2 as well as feedback from community and business leaders) Recommended Strategy #3: The College should continue to refine outreach and recruitment plans and services to better understand and address the changing nature of the community, workforce and workplace, especially as it relates to the Hispanic community. (Related to Strategic Initiative 3, Goal 2 as well as feedback from community, business leaders and students) Area #2: The College should be more focused on how to support the TMCC workforce to continuously enhance their skills and abilities. Recommended Strategy #1: The College should increase the professional development opportunities for TMCC employees to enhance their technology skills wherever they may be located and duties assigned. (Related to Strategic Initiative 3, Goal 1 as well as feedback from community and business leaders) Recommended Strategy #2: The College should regularly assess the effectiveness and efficiency of areas of the College by gathering feedback from employees, students and members of the communities served. (Related to Strategic Initiative 3, Goal 1 as well as feedback from community and business leaders) Aligned with Strategic Initiative #4: Maintain Partnerships and Service to Build Communities Area #1: The College must take a more aggressive approach as to how it brands itself and markets programs and services to the community in order to raise the level of awareness among external stakeholders regarding the achievements and value of TMCC. Strategy #1: The College must develop and maintain a refined brand to address the changing needs and demands of the students and communities served. (Related to Strategic Initiative 4, Goal 1 as well as feedback from community, business leaders and students) Strategy #2: The College must develop a more focused marketing plan to increase the visibility of educational and student services programs and services, as well as the accomplishments, and the specific impact that the educational programs have on students, the community, the workforce and the economy. (Related to Strategic Initiative 4, Goal 1 as well as feedback from community and business leaders and students) Area #2: The College needs to focus greater attention in Science, Technology, Engineering and Mathematics (STEM) education to support local and regional workforce needs, especially in the areas of renewable energy and related initiatives. Strategy #1: The College must develop and maintain a planning and decision making process to support Career and Technical Education (CTE) that is guided by the most current demographic and Labor Market information to ensure that future planning decisions are congruent with the workforce needs and demands of the workplace and economy. (Related to Strategic Initiative 4, Goal 2 as well as feedback from community and business leaders) Strategy #2: Career and Technical Education management and faculty must develop and implement a strategy to survey employers and workers, in coordination with the Office of Institutional Research, regarding their preference and ability to attend classes day and/or evening. The resultant data will be 173 used accordingly to guide future scheduling of related courses. Consideration should be given to using a web-based system to capture the desired data. (Related to Strategic Initiative 4, Goal 2 as well as feedback from community and business leaders) Strategy #3: The College must develop and maintain a business and industry central website designed to meet the customized information needs of business and industry stakeholders. The site should include a master calendar of events and functions sponsored by the college to support business and industry. (Related to Strategic Initiative 4, Goal 1 as well as feedback from community and business leaders) 174 Program/Unit Review Progress Reports FY 2010-2011 175 TRUCKEE MEADOWS COMMUNITY COLLEGE PROGRAM/UNIT REVIEW PROGRESS REPORT PROGRAM/UNIT REVIEWED: COMPUTER TECHNOLOGIES Self Study Committee Chair(s): Cindy Mortensen Dean: Ted Plaggemeyer School: School of Sciences Year of Review: 2010-2011 Date Progress Report Submitted VPAA/SS May 1, 2012 VPAA/SS Recommendations Status i.e. ongoing, complete Action Timeline 1. Continuing assessment of scenario-based learning is warranted, as is the development of an overall assessment format and reporting schedule. Ongoing/ completed SBL assessment is ongoing. Development of an overall assessment format is completed – SBL will be integrated into the existing assessment format, and the reporting schedule will align with the schedule of the courses in which it is used. Ongoing 2. CIT maintain an advisory board to maintain Perkins funding and meet TMCC needs. Ongoing The department meets once a semester with the advisory board. Ongoing 3. Continue to seek grants and funding partnerships. Ongoing Three CT faculty members are currently involved as consultants or CO-PI for grants: Destination PBL, and BATEC. Ongoing 4. Continue to pursue collaboration with TMCC’s IT department. Completed/ Ongoing At this time we have a good working relationship with TMCC IT department. Faculty in CSCO and Server Technologies have worked amicably to maintain infrastructure in those classrooms and labs, and the Web Development instructor works closely with IT to apply monthly software upgrades to a new server that was necessary for a Spring class. Completed/ Ongoing 176 TRUCKEE MEADOWS COMMUNITY COLLEGE PROGRAM/UNIT REVIEW PROGRESS REPORT PROGRAM/UNIT REVIEWED: CONSTRUCTION TECHNOLOGIES Self Study Committee Chair(s): Mike Holmes Dean: Ted Plaggemeyer School: School of Sciences Year of Review: 2010-2011 Date Progress Report Submitted VPAA/SS May 18, 2012 2010-11 VPAA/SS Recommendations 1. Prioritize assessment and develop an assessment plan rather than a timeline. Status i.e. ongoing, complete Completed Action Assessment plan has been developed and is attached. 2. Work with Institutional Research and advisory boards to obtain employer feedback. On-going Awaiting industry recovery. 3. Pursue alternative funding sources, given the current budgetary constraints and the technological dependence of the programs in Construction Technologies. On-going Construction Technologies has pursued multiple grant opportunities and will continue to do so. Recent grants have been awarded from Perkins, Nevada State Office of Energy, and the Department of Labor. Timeline 2012-13 On-going 177 2010 – 2011 CONSTRUCTION TECHNOLOGIES PUR 2011 – 2012 PROGRESS REPORT ON PUR REVIEW RECOMMENDATIONS Recommendation #1 Prioritize assessment and develop an assessment plan rather than a timeline. More frequent assessment of courses and course sequences would provide for more nimble positioning; assessment of specific upgrades in specific skill sets would provide a point of assessment for students who will not complete a certificate or degree. Progress on Recommendation #1 The programs within the Construction Technologies Unit have established an assessment sequence schedule that is in line with the various focused tracks of subjects within the course sequences that compliment or supplement a particular management skill set within each program. For example, the Construction Management program has 3 specific tracks that incorporate the 10 emphasis required courses. The track subjects and planned year of assessment are listed below. (A) Business management focus regarding supervision, scheduling, cost control and contracts; CONS 155 CONS 211 CONS 281 CONS 282 Onsite Construction Supervision Construction Cost Control Construction Planning, Scheduling and Control Construction Law 2012 2012 2013 2014 (B) Project documents, plan reading, specifications, material takeoff and estimating; CONS 221 CONS 283 CONS 121 Construction Estimating II Construction Documents and Specifications Construction Estimating I 2013 2014 2015 (C) General construction knowledge regarding safety, materials, methods and production. Bl 101 SUR 161 CONS 120 Introduction to Building Codes Elementary Surveying Print Reading and Specifications 2015 2014 2015 178 Recommendation #2 Work with Institutional Research and advisory boards to obtain employer feedback. Employer feedback is a critical piece of assessment in this program. Progress on Recommendation #2 Advisory committee feedback has been favorable with regard to the program designs, the emphasis required courses and the elective course offerings. Due to the recent economic recession however, reductions in the management and skilled workforce within the construction technology fields remains weak and specific employer feedback through Institutional Research would provide limited statistical information and data at this time. Once the industry recovers, employer hiring and needs information can be gathered and incorporated into discussions with the various advisory committees. Recommendation #3 Pursue alternative funding sources, given the current budgetary constraints and the technological dependence of the programs in Construction Technologies. Full-time faculty may need to diversify and pursue specialized credentials. Progress on Recommendation #3 The Construction Management program received a Perkins grant in excess of $30,000 to purchase and install digitizers for the estimating sequence of courses in a new computer lab. The HVAC instructor completed professional development training in solar energy. The Construction Management instructor taught associated structural and mechanical systems courses within the Architectural program and received additional training in Green Building systems, while the HVAC instructor taught photovoltaic courses within the Renewable Energy program. All instructors are continuing their professional development within their program disciplines and pursuing advanced academic degrees, while maintain their respective professional licenses and certifications. 179 Prior Assessment Next Assessment Course Title AC 150 Basic Refrigeration Servicing 2013 AC 200 Commercial Refrigeration I 2013 AC 210 Boiler Operation and Maintenance 2013 CONS 221 Construction Estimating II 2013 CONS 281 Construction Planning Scheduling and Control 2013 ELM 134 Programmable Logic Controllers I 2013 ENRG 120 Fundamentals of Energy Efficiency 2013 AC 102 Refrigeration Theory AC 205 HVAC Control Systems 2014 CONS 282 Construction Law 2014 CONS 283 Construction Documents and Specifications 2014 ELM 127 Introduction to AC Controls 2014 ENRG 150 Introduction to Wind Energy 2014 SUR 161 Elementary Surveying 2014 AC 106 Residential Gas Heating 2010 2015 BI 101 Introduction to Building Codes 2010 2015 CONS 120 Print Reading and Specifications 2010 2015 CONS 121 Principles of Construction Estimating 2010 2015 ELM 129 Electrical Motors and Drives 2015 ENRG 110 Basic Electricity 2015 ENRG 132 Solar Photovoltaic Technologies 2015 AC 122 Sheet Metal II 2016 ENRG 142 Solar Thermal Technologies 2016 ENRG 171 Well Design, Construction and Geology 2016 ENRG 172 Fluids, Piping, Valves and Pumps 2016 ENRG 173 Geothermal Plants, Turbines and Generators 2016 ENRG 174 Environmental Regulations for Geothermal Plants 2016 ENRG 271 Fundamentals of Process Controls and Instrumentation 2016 AC 111 Heat Pumps 2012 2017 AC 121 Sheet Metal I 2012 2017 CONS 155 On-Site Construction Supervision 2012 CONS 211 Construction Cost Control 2012 2017 ELM 233 Introduction to Instrumentation 2012 2017 ENRG 130 Introduction to Solar Energy 2012 2017 2009 2014 2017 180 TRUCKEE MEADOWS COMMUNITY COLLEGE PROGRAM/UNIT REVIEW PROGRESS REPORT PROGRAM/UNIT REVIEWED: CORE HUMANITIES/HUMANITIES/PHILOSOPHY Self Study Committee Chair(s): School: Blakely K. Hume School of Liberal Arts Year of Review: 2010-2011 VPAA/SS Recommendations Dean: Armida Fruzzetti Date Progress Report Submitted VPAA/SS April 25, 2012 Status i.e. ongoing, complete Action Timeline 1. Complete assessments. Ongoing We are currently completing assessment reports in Spring 2012 according to the 5-year assessment cycle for: Core Humanities 202 and Philosophy 210. We completed course assessments reports in 2011-2012 as per the 5year assessment cycle for: Core Humanities 201, Humanities 101, Humanities 214/History 289, Humanities 295, Philosophy 119, Philosophy 203, and Philosophy 207. For next Fall 2012-Spring 2013: CH 203, HUM 271, and PHIL 114 2. Develop a plan to mentor part-time faculty. Ongoing There is a current process as set forth by the previous Coordinator of the Humanities Department. This is a 3-step process designed to create interaction and to develop a rapport with the part-time faculty: 1. Contact several part-time faculty members each semester: contact through e-mail, phone, or in person the first week of the semester. Goal: develop rapport, assess workload, and offer assistance if needed. 2. Observe part-time instructors once during the academic year with respect to teaching and provide peer evaluations. 3. Meet with the part-time instructors to review evaluation and to answer any questions or concerns they may have. We will continue with this process in the future. This also includes the mentoring of each new parttime faculty member. 3. Develop a plan for improving retention. Ongoing TMCC has a retention rate of 71.6%; the average retention rate for SOLA is 73%; and the average retention rates for Humanities are as follows: CH 78%, HUM 71%, and PHIL 72%. As of Fall 2012, there will be an English 101 prerequisite on 80 general education classes, of which many are Humanities courses. This should help with retention rates. Please see attached document indicating student retention rates (see Addendum 1 and 2). Current 181 VPAA/SS Recommendations 4. Evaluate the need for an emphasis in philosophy. Status i.e. ongoing, complete Spring 2011 – Spring 2012 5. Develop a plan for better enrollment management (address decreasing Student Faculty Ratio). Ongoing These averages represent Fall 2005-Spring 2011. The average SFR for TMCC is 20.4%. The average SFR for SOLA is 23%. The average SFR for the Humanities by discipline is as follows: PHIL 31.6%, CH 28.8%, and HUM 21.4%. Due to TMCC’s enrollment strategies the student enrollment was considerably lower in Fall 2011 and should not reflect an average enrollment per semester (see Addendum 4 and 5). Current 6. Develop statement and goals and objectives for Core Humanities. Ongoing See Addendum 6. Current Action Timeline While the Humanities Department has not Current produced any emphasis graduates, this has largely been due to the fact that the full-time Philosophy instructor resigned in Spring 2008 and was never replaced. In the interim the Humanities Coordinator and Advisor has taken on the role of mentoring students interested in Philosophy. Please see attached sheet for the philosophy emphasis status and information (see Addendum 3). In addition between 2-3 times each semester an informal philosophy club meeting is held. 182 Addendum 1 Average retention rates in percentages for core humanities, humanities, and philosophy between Fall 2005-Spring 2011, compared to the School of Liberal Arts (SOLA) and TMCC as a total Total School TMCC SOLA Core Humanities Humanities Philosophy Fact Book 2011 71.6 73 79 70 71 Addendum 2 Humanities and Foreign Language Retention Rates* Subject Retention Rate by Term Fall Spring Fall '10 '11 '11 Communications 77% 82% 77% Core Humanities 78% 77% 77% Humanities 69% 77% 67% American Sign Language 91% 87% 84% French 81% 76% 74% German 74% 82% -- Hebrew -- -- 71% Italian 86% 91% 73% Japanese 78% 58% 68% Philosophy 70% 73% 73% Portuguese 73% -- 55% Russian 94% 95% 69% Spanish 71% 67% 71% *Retention Rate = number of students who complete a course with an A, B, C, D, In progress, or Audit, divided by the total number of enrolled students. 183 Addendum 3 Academic Year 2011-2012 Philosophy Emphasis information Student Expected Graduation Transfer to UNR? Emphasis of Choice at TMCC Date 1. Student 1 Spring 2012 Student 1 was on track to graduate, however, because of personal issues student moved. Philosophy 2. Student 2 Spring 2012 Yes Philosophy 3. Student 3 Spring 2013 Yes Philosophy 4. Student 4 Spring 2014 Yes Philosophy 5. Student 5 Spring 2015 Yes Philosophy *Four other possible candidates with whom I am in dialogue. Addendum 4 Average Student-to Faculty Ratio in percentages for core humanities, humanities, and philosophy between fall 2005-spring 2011, compared to the School of Liberal Arts (SOLA) and TMCC as a total. Total School TMCC SOLA Core Humanities Humanities Philosophy Fact Book 2011 20.4 23 30 21 29 Addendum 5 Humanities and Foreign Languages Student to Faculty Ratio Subject Communications SFR* by Term Fall '10 Spring '11 Fall '11 29.4 27.0 28.3 184 Core Humanities 29.6 29.2 26.7 Humanities 25.1 24.2 15.4 American Sign Language 22.2 23.2 20.6 French 19.5 15.3 22.3 German 27.0 17.0 -- Hebrew -- -- 21.0 Italian 25.5 17.5 20.0 Japanese 23.0 24.0 25.0 Philosophy 33.2 33.4 30.8 Portugese 26.0 -- 20.0 Russian 17.5 11.0 16.0 Spanish 20.8 19.8 19.5 *SFR= Student to Faculty Ratio Data provided by IR 185 Addendum 6 Core Humanities Learning Objectives & Outcomes: CH 201 Learning Objectives: 1. Demonstrate the ability to find, read, and interpret relevant historical literature from the Ancient to Medieval period that reflect differing values and cultural practices. 2. Be able to historically and factually link the concepts, places, practices, and institutions from ancient to Medieval Western traditions and how they affected the historical context of the period. 3. Demonstrate orally, in writing, and through research an understanding of how the knowledge, perspectives, ideas, and concepts embodied in the humanities have contributed to Western development. CH 201 Learning Statement & Goals: 1. Read, interpret, and analyze primary texts from the ancient to medieval period being able to recognize practices, ideas, and habits that characterize the culture. 2. Develop a basic understanding of the varying cultural values, practices, achievements, and historical figures in the arts, sciences, literature, and history from Ancient Greece to Medieval Europe. 3. Be able to argue the different practices and culturally significant issues that were important in the West and how they contributed to the development of the West. CH 202 Learning Objectives: 1. Demonstrate the ability to find, read, and interpret relevant historical literature associated with the modern development of European identity that reflects differing values and cultural practices. 2. Be able to historically and factually link the concepts, places, practices, and institutions from the Renaissance to the present and how they have affected the historical context of the period and the modern achievements of the West. 3. Demonstrate orally, in writing, and through research an understanding of how the knowledge, perspectives, ideas, concepts, and figures embodied in the humanities have contributed to Western development since the Renaissance. CH 202 Learning Statement & Goals: 1. Read, interpret, and analyze primary texts from the Renaissance to the present being able to recognize practices, ideas, habits, and figures that have contributed to modern achievements in the West. 2. Develop a basic understanding with the varying cultural values, practices, and achievements in the arts, technologies, literature, and history from the Renaissance to contemporary Europe. 3. Be able to argue the different practices and trace important intellectual traditions and institutions important in the modern Western contexts of nationalism, colonialism, post colonialism, and globalization. CH 203 Learning Objectives: 1. Demonstrate the ability to find, read, and interpret relevant American literature reflecting different values and cultural practices of the diversity that underlies American culture. 2. Be able to historically and factually link the concepts, places, practices, institutions, and figures from American history and how they have affected the individual and collective identity in the United States of America including U.S. and Nevada constitutions. 3. Demonstrate orally, in writing, and through research an understanding of how the knowledge, ideas, arts, scientific discoveries, and economic ideas embodied in the humanities have contributed to American cultural ideas and institutions. CH 203 Learning Statement & Goals: 1. Read, interpret, and analyze primary American texts focusing attention on historical and cultural context which contributes to the American experience. 2. Develop a basic understanding of the varying cultural values, practices, and achievements embedded in the humanities that have contributed to American achievements including the U.S. and Nevada constitutions. 3. Be able to argue the different practices and trace important intellectual traditions as well as philosophical, political, and social implications of American ideas and institutions as reflected in American society. 186 TRUCKEE MEADOWS COMMUNITY COLLEGE PROGRAM/UNIT REVIEW PROGRESS REPORT PROGRAM/UNIT REVIEWED: CULINARY ARTS Self Study Committee Chair(s): Karen Cannan Dean: Ted Plaggemeyer School: School of Sciences Year of Review: 2010-2011 Date Progress Report Submitted VPAA/SS April 20, 2012 2010-11 VPAA/SS Recommendations Status i.e. ongoing, complete Action Timeline 1. Work with SLOA to solidify course and program learning outcomes and develop a robust assessment plan. Ongoing Assessment reports are on a rotation, with three courses being done a year. These course results help in evaluating the overall assessment plan for our program. Constantly in rotation. 2. Explore the feasibility of offering noncredit training/recertification courses to bring in additional revenue. Nothing to date. We offer up to nine opportunities for one credit workshops each year that can be taken by degree or non degree students. No prerequisites required. We are not looking into doing any non-credit workshops in the near future, as we do not have the staff or kitchen availability. -------------- 3. Employ an alternative method for surveying employers. Ongoing Data base is being built with students’ current workplace information. Employer surveys will be submitted via e-mail each summer, and we will be utilizing employer information through the Work Experience/Internship packets. Constantly in rotation. First surveys will be sent summer 2012. 4. Develop strategies and recommendations to increase the graduation rate. -------- Graduation rates are already on the incline and have been in a consistent increase pattern for over five years. Class sizes remain high and in many cases we have reached a plateau for the maximum size. ------------- 187 TRUCKEE MEADOWS COMMUNITY COLLEGE PROGRAM/UNIT REVIEW PROGRESS REPORT PROGRAM/UNIT REVIEWED: DENTAL HYGIENE Self Study Committee Chair(s): Patti Sanford Dean: Ted Plaggemeyer School: School of Sciences Year of Review: 2010-2011 2010-11 VPAA/SS Recommendations 1. Establish a schedule to achieve comprehensive course and program assessment. 2. Continue to seek alternative funding to offset equipment/maintenance/facility costs. Date Progress Report Submitted VPAA/SS April 11, 2012 Status i.e. ongoing, complete Completed S-12 Action • A plan to complete a comprehensive course assessment for all dental hygiene courses over the next four years has been completed. Please see attached. On-going • Continual communication with Paula Lee Hobson in TMCC Foundation. Perkins and TMCC Foundation Grants were obtained to purchase computers and dental software at each dental chair. Since this is a shared facility with Dental Assisting Program, both programs benefit from any upgrades made to the clinic. DA Coordinator in progress with modifications and expansion of current facility through TMCC Foundation. • Completed S-12 • On-going Timeline Unknown 188 2010-11 VPAA/SS Recommendations 3. Develop an exit process to assess student attrition from the program. Status i.e. ongoing, complete On-going Action • • On-going • Completed • On-going • On-going 4. Consider incorporating more continuing education or non-credit courses, such as Alternative Practice. Tabled • • On-going • On-going Re-evaluate application process and prerequisites for next admission cycle. Reduce number of total credits needed for degree. Limit number of times a student may take a science pre-requisite course to 2. Consider offering a 1 credit Dental Hygiene Orientation course as a pre-requisite once other pre-requisites have been reduced. Exit survey to determine reasons why people drop out of program: Academic – too rigorous Clinical – not well suited for repetitive, detail oriented work; lack fine motor skills • (could be reduced by offering DH Orientation course +/or dexterity test used by CSN as admission criteria Personal • Discomfort with touching people/putting hands in mouths • DH Orientation Prerequisite course • Fear of blood-borne pathogens • DH Orientation Prerequisite course • Unexpected life situations that cannot be anticipated Current economic and political climate in NV not conducive to Alternative Practice. Continue to offer Skills Assessments and Remediation courses to RDHs referred to us by Nevada State Board of Dental Examiners. Develop clinical Continuing Education courses to licensed RDH’s on limited enrollment basis on topics such as Advanced Instrumentation to introduce new instruments, techniques and procedures. Timeline Fall 2013 Fall, 2014 Fall 2014 Fall, 2012 Spring 2013 189 Prefix Nbr Catalog 2011-12 Department Assessment Cycles Course Fall Spr Fall Spr Fall Spr Fall Spr Fall Spr 2011 2012 2012 2013 2013 2014 2014 2015 2015 2016 DH 102 C ORAL BIOLOGY X DH 103 C HEAD AND NECK ANATOMY DH 104 C DENTAL HYGIENE I DH 105 C INTRO CLINICAL PRACTICE DH 107 C LEGAL/ETHICAL IMPLICATIONS IN DH DH 110 C CONCEPTS OF ORAL HEALTH DH 112 C ORAL RADIOLOGY DH 113 C GENERAL/ORAL PATHOLOGY X DH 115 C CLINICAL PRACTICE I X DH 118 C ADVANCED CLINICAL TOPICS IN DENTAL DH 120 C FUND OF NUTRITION IN DENTISTRY DH 202 C PHARMACOLOGY DH 203 C SPECIAL PATIENTS X DH 205 C CLINICAL PRACTICE II X DH 207 C PERIODONTICS I X DH 208 C COMMUNITY DENTAL HEALTH I X DH 209 C DH 211 C PAIN AND ANXIETY CONTROL DENTAL MATERIALS & TECHNIQUES FOR DENTAL DH 214 C PERIODONTICS II X DH 215 C CLINICAL PRACTICE III X DH 216 C PRIN OF DENTAL PRACTICE X DH 218 C COMMUNITY DENTAL HEALTH II X DH 299 C INDEPENDENT STUDY X X X X X X X X X X X X 190 ALASKA University of Alaska Anchorage Date Submitted: 10/31/2011 College of Health Dental Programs 3211 Providence Dr.; AHS #160 Anchorage, AK 99518-0000 Sandra Pence, RDH, MS — Assistant Professor, Program Director Phone: (907) 786-6925 Ext.: Fax: (907) 786-6938 Email Address: pence (at) uaa.alaska.edu Website: uaa.alaska.edu Degrees Awarded Degree Completion: BS-DH ARIZONA Northern Arizona University Date Submitted: 10/31/2011 College of Health Professions Department of Dental Hygiene P.O. Box 15065 Flagstaff, AZ 86011-5065 Marge Reveal, RDH, MS, MBA — Coordinator, Degree Completion Program Phone: (928) 523-0520 Ext.: Fax: (928) 523-6195 Email Address: marjorie.reveal (at) nau.edu Website: nau.edu Degrees Awarded Degree Completion: BS-DH CALIFORNIA Loma Linda University Date Submitted: 11/17/2011 School of Dentistry Dental Hygiene Department 11092 Anderson Street Loma Linda, CA 92350-0000 Michelle Hurlbutt, RDH, MSDH — Program Director Phone: (909) 558-4631 Ext.: Fax: (909) 558-0313 Email Address: degreecompletion (at) llu.edu Website: llu.edu/dentistry/dentalhygiene/degree-comp.page? Degrees Awarded Degree Completion: BS-DH 191 CONNECTICUT University of Bridgeport Date Submitted: 11/08/2011 Fones School of Dental Hygiene Division of Health Sciences 60 Lafayette Street Bridgeport, CT 06604-0000 Meg Zayan, RDH, MPH, EdD — Dean, Fones School of Dental Hygiene Phone: (203) 576-4138 Ext.: Fax: (203) 576-4220 Email Address: mzayan (at) bridgeport.edu Website: bridgeport.edu Degrees Awarded Degree Completion: BS-DH University of New Haven Date Submitted: 11/14/2011 Div. of Hlth. Professions-College of Arts & Sciences Dental Hygiene Program 419 Boston Post Road West Haven, CT 06516-1918 L. Teal Mercer, RDH, MPH — Program Director Phone: (203) 931-6005 Ext.: Fax: (203) 931-6083 Email Address: tmercer (at) newhaven.edu Website: newhaven.edu Degrees Awarded Degree Completion: BS-DH FLORIDA Nova Southeastern University Date Submitted: 11/17/2011 College of Allied Health and Nursing Bachelor of Health Science Program 3200 N. University Dr. Ft. Lauderdale, FL 33328-0000 Christopher Mitchell, MS — Program Director Phone: (954) 288-9695 Ext.: Fax: (954) 262-1181 Email Address: cmitchel (at) nova.edu Website: nova.edu/bhs Degrees Awarded Degree Completion: BHSc 192 St. Petersburg College Date Submitted: 11/18/2011 College of Health Sciences Dental Hygiene Program 7200 66th Street N Pinellas Park, FL 33781-0000 Katherine A. Woods, MPH, PhD, RDH — Interim Program Director Phone: (727) 341-4150 Ext.: Fax: (727) 341-4152 Email Address: Woods.katherine (at) spcollege.edu Website: spcollege.edu/bachelors/dental Degrees Awarded Degree Completion: BAS-DH GEORGIA Clayton State University Date Submitted: 11/11/2011 College of Health Dental Hygiene 2000 Clayton State Blvd. Morrow, GA 30260-0000 W. Gail Barnes, RDH, PhD — Interim Chairperson Dental Hygiene Phone: (678) 466-4969 Ext.: Fax: (678) 466-4997 Email Address: gailbarnes (at) clayton.edu Website: clayton.edu Degrees Awarded Degree Completion: RDH-BSDH Georgia Health Sciences University Date Submitted: 11/22/2011 College of Allied Health Sciences Department of Dental Hygiene 1120 15th Street, GC-4354 Augusta, GA 30912-0200 Marie A. Collins, RDH, EdD. — Department Chair and Professor Phone: (706) 721-2938 Ext.: Fax: (706) 723-0220 Email Address: mcollins (at) georgiahealth.edu Website: georgiahealth.edu/alliedhealth/dh/index.html Degrees Awarded Degree Completion: BS-DH 193 ILLINOIS Southern Illinois University Date Submitted: 11/01/2011 Dental Hygiene - College of Applied Sciences & Art School of Allied Health Mail Code 6615 Carbondale, IL 62901-6615 Dwayne Summers, DMD — Program Director Phone: (618) 453-7213 Ext.: Fax: (618) 453-7020 Email Address: dsummers (at) siu.edu Website: siuc.edu/~sah/DH/home.htm Degrees Awarded Degree Completion: BS-DH IOWA Iowa Western CC/Creighton University Date Submitted: 11/01/2011 School of Dentistry Dental Hygiene 2700 College Road Council Bluffs, IA 51503-0000 Janet L. Hillis, RDH, MA — Professor and Program Chair, Dental Hygiene Phone: (712) 325-3738 Ext.: Fax: (712) 325-3335 Email Address: jhillis (at) iwcc.edu Website: iwcc.edu Degrees Awarded Degree Completion: BA INDIANA Indiana University School of Dentistry Date Submitted: 10/31/2011 Periodontics and Allied Dental Programs Dental Hygiene Programs 1121 West Michigan Street Indianapolis, IN 46202-5186 Nancy A. Young, RDH, BS, MEd — Director Phone: (317) 274-7801 Ext.: Fax: (317) 274-1363 Email Address: nayoung (at) iupui.edu Website: iusd.iupui.edu Degrees Awarded Degree Completion: BS-DH 194 Indiana University South Bend Date Submitted: 11/02/2011 College of Health Sciences Dental Hygiene Program 1700 Mishawaka Ave, P.0. Box 7111 South Bend, IN 46634-7111 Kristyn Quimby, LDH, MLS — Director, Dental Education Phone: (574) 520-4405 Ext.: Fax: (574) 520-4854 Email Address: krirhawk (at) iusb.edu Website: iusb.edu/~sbdental/ Degrees Awarded Degree Completion: BS-DH University of Southern Indiana Date Submitted: 11/09/2011 College of Nursing and Health Professions Dental Hygiene Program 8600 University Blvd. Evansville, IN 47712-0000 Deborah Carl Wolf, RDH, MEd — Director, Dental Hygiene Program Phone: (812) 464-1702 Ext.: Fax: (812) 465-7092 Email Address: dcarl (at) usi.edu Website: usi.edu Degrees Awarded Degree Completion: BS-DH KANSAS Wichita State University Date Submitted: 11/21/2011 College of Health Professions Dental Hygiene Department 1845 Fairmount Wichita, KS 67260-0144 Denise Maseman, RDH, MS — Department Chairperson Phone: (316) 978-3614 Ext.: Fax: (316) 978-5459 Email Address: N/A Website: wichita.edu/dh Degrees Awarded Degree Completion: BS-DH 195 KENTUCKY Western Kentucky University Date Submitted: 10/31/2011 Allied Health & Human Services Dental Hygiene Program 1906 College Heights Blvd. #11032 Bowling Green, KY 42101-1032 Lynn D. Austin, RDH, MPH, PhD — Department Head Phone: (270) 745-3827 Ext.: Fax: (270) 745-6869 Email Address: lynn.austin (at) wku.edu Website: wku.edu Degrees Awarded Degree Completion: BS-DH LOUISIANA University of Louisiana at Monroe Date Submitted: 11/02/2011 College of Health Sciences Department of Dental Hygiene 700 University Ave. Monroe, LA 71209-0420 Beverly B. Jarrell, RDH, BS, MEd — Department Head Phone: (318) 342-1621 Ext.: Fax: (318) 342-1687 Email Address: jarrell (at) ulm.edu Website: ulm.edu Degrees Awarded Degree Completion: BS-DH MASSACHUSETTS Massachusetts College of Phar. & Hlth Scis. Date Submitted: 11/10/2011 Forsyth Dental Hygiene Program AD (Associate Degree) to Master of Science in Dental Hygiene 179 Longwood Avenue Boston, MA 02115-0000 Becky DeSpain Eden, RDH, MEd — Graduate Program Director & Professor Phone: (617) 879-5987 Ext.: Fax: (617) 732-2225 Email Address: becky.eden (at) mcphs.edu Website: online.mcphs.edu/ad_ms_dental.shtml Degrees Awarded Degree Completion: MS-DH 196 Mount Ida College Date Submitted: 11/09/2011 School of Business Dental Hygiene Program 777 Dedham St. Newton Centre, MA 02459-0000 Jacyn Stultz, RDH, MS —Program Director Phone: (617) 928-7343 Ext.: Fax: (000) 000-0000 Email Address: jstultz (at) mountida.edu Website: mountida.edu Degrees Awarded Degree Completion: BS-DH MAINE University of Maine at Augusta-Bangor Campus Date Submitted: 11/01/2011 College of Mathematics & Professional Studies Dental Hygiene Program 201 Texas Ave. Bangor, ME 04401-4324 Diane Blanchette, RDH, MEd — Coordinator, Dental Health Programs Phone: (207) 262-7876 Ext.: Fax: (207) 262-7871 Email Address: dianeb (at) maine.edu Website: uma.maine.edu Degrees Awarded Degree Completion: BS-DH University of New England Date Submitted: 11/16/2011 Westbrook College of Health Professions Dental Hygiene Program 716 Stevens Ave. Portland, ME 04103-2670 Bernice Mills, RDH, MS — Dental Hygiene Program Director Phone: (207) 221-4314 Ext.: Fax: (207) 221-4889 Email Address: bmills (at) une.edu Website: une.edu Degrees Awarded Degree Completion: BS-DH 197 MARYLAND University of Maryland, Baltimore Date Submitted: 11/01/2011 School of Dentistry Division of Dental Hygiene 650 West Baltimore Street, Room 1203 Baltimore, MD 21201-0000 Sheryl Syme, RDH, MS — Associate Professor, Director Degree Completion Program Phone: (410) 706-7773 Ext.: Fax: (410) 706-0349 Email Address: ssyme (at) umaryland.edu Website: dental.umaryland.edu Degrees Awarded Degree Completion: BS-DH MICHIGAN Baker College Date Submitted: 11/14/2011 Dental Hygiene Program 3403 Lapeer Rd. Port Huron, MI 48060-0000 Sharon Walby, RDH, MS —Dental Hygiene Program Director Phone: (810) 985-7000 Ext.: 2104 Fax: (810) 989-2136 Email Address: sharon.walby (at) baker.edu Website: baker.edu Degrees Awarded Degree Completion: BS-HA Ferris State University Date Submitted: 11/04/2011 College of Allied Health Sciences 200 Ferris Drive, 405 VFS Big Rapids, MI 49307-0000 Theresa Raglin, RDH, MA — Department Head Dental Hygiene and Medical Imaging Phone: (231) 591-2224 Ext.: Fax: (231) 591-2325 Email Address: raglint (at) ferris.edu Website: ferris.edu/cahs/link_desc.cfm?subLinkID=36 Degrees Awarded Degree Completion: BS 198 University of Detroit Mercy Date Submitted: 10/31/2011 School of Dentistry Dental Hygiene Program 2700 Martin Luther King Jr. Blvd. Detroit, MI 48208-2576 Pamela V. Gibes, RDH, BS, MA — Coordinator, DH Degree Completion Program Phone: (313) 494-6628 Ext.: Fax: (313) 494-6697 Email Address: gibespv (at) udmercy.edu Website: dental.udmercy.edu/programs/hygiene/completion/index.htm Degrees Awarded Degree Completion: BS-DH University of Michigan Date Submitted: 11/01/2011 School of Dentistry Dental Hygiene Program 1011 N. University – Room 3066 Ann Arbor, MI 48109-1078 Anne Gwozdek, RDH, BA, MA — Program Director Phone: (734) 615-7749 Ext.: Fax: (734) 763-5503 Email Address: agwozdek (at) umich.edu Website: dent.umich.edu/dentalhygiene/education/dc/campus Degrees Awarded Degree Completion: BS-DH MINNESOTA Metropolitan State University Date Submitted: 11/21/2011 College of Nursing and Health Sciences Dental Hygiene 700 E. 7th Street St. Paul, MN 55106 Christine Milbrath, RN, EdD — Director of Health Science Programs Suzanne Beatty, DDS – Curriculum Coordinator Phone: (651) 793-1403 Ext.: Fax: (651) 793-1382 Email Address: christine.milbrath (at) metrostate.edu or suzanne.beatty (at) metrostate.edu Website: metrostate.edu/cnhs Degrees Awarded Degree Completion: BS-DH 199 Minnesota State University, Mankato Date Submitted: 11/02/2011 College of Allied Health and Nursing Department of Dental Hygiene 3 Morris Hall Mankato, MN 56001 Angela Monson, RDH, PhD — Degree Completion Coordinator Phone: (507) 389-1041 Ext.: Fax: (507) 389-5850 Email Address: angela.monson (at) mnsu.edu Website: ahn.mnsu.edu/dental/completion/ Degrees Awarded Degree Completion: BS-DH MISSISSIPPI University of Mississippi Medical Center Date Submitted: 11/01/2011 School of Health Related Professions Department of Dental Hygiene 2500 N. State St. – Shrp. Jackson, MS 39211-0000 Beckie Barry, RDH, MS — Chair and Associate Professor Phone: (601) 984-6310 Ext.: Fax: (601) 815-1717 Email Address: bbarry (at) umc.edu Website: shrp.umc.edu Degrees Awarded Degree Completion: BS MISSOURI University of Missouri-Kansas City Date Submitted: 11/28/2011 School of Dentistry Dental Hygiene Program 650 E. 25th St. Kansas City, MO 64108-2795 Lorie Holt, RDH, MS — Associate Professor and Director Phone: (816) 235-2057 Ext.: Fax: (816) 235-2157 Email Address: holtla (at) umkc.edu Website: dentistry.umkc.edu/Future_Students/DHdegreecompletion.shtml Degrees Awarded Degree Completion: BS-DH 200 NEVADA College of Southern Nevada Date Submitted: 11/01/2011 School of Health Sciences Dental Hygiene Program - W1a 6375 W. Charleston Blvd. Las Vegas, NV 89146-0000 Sharon Peterson, RDH, MEd — Program Director Phone: (702) 651-5853 Ext.: Fax: (702) 651-7401 Email Address: sharon.peterson (at) csn.edu Website: sites.csn.edu/health/dental/dental-hygiene(bs).html Degrees Awarded Degree Completion: BS-DH NEW JERSEY University of Medicine & Dentistry of New Jersey Date Submitted: 10/29/2007 School of Health Related Professions Baccalaureate Program - SHRP 65 Bergen Street Newark, NJ 07107-0000 Cheryl Bellamy, BS — Program Director - Baccalaureate Programming Phone: (973) 972-8512 Ext.: Fax: (000) 000-0000 Email Address: bellamcg (at) umdnj.edu Website: shrp.umdnj.edu/programs/under_grad.html#da Degrees Awarded Degree Completion: BSHS and BA-BIOLOGY NEW MEXICO University of New Mexico Date Submitted: 11/19/2010 Health Sciences Center Division of Dental Hygiene 2320 Tucker NE Albuquerque, NM 87131-1391 Christine Nathe, RDH, MS — Graduate Program Director Phone: (505) 272-8417 Ext.: Fax: (505) 272-5584 Email Address: cnathe (at) salud.unm.edu Website: hsc.unm.edu/som/dentalhy/ Degrees Awarded Degree Completion: BS-DH 201 NEW YORK Farmingdale State College of New York Date Submitted: 11/01/2011 School of Health Sciences Department of Dental Hygiene 2350 Broadhollow Road Farmingdale, NY 11735-0000 Laura Mueller-Joseph, RDH, MS, EdD — Director Phone: (631) 420-2060 Ext.: Fax: (631) 420-2582 Email Address: Josephlm (at) farmingdale.edu Website: farmingdale.edu Degrees Awarded Degree Completion: BS-DH New York University Date Submitted: 11/09/2011 College of Dentistry Dental Hygiene Program 345 East 24th Street New York, NY 10010-0000 Rosemary D. Hays, RDH, MS — Coordinator of the Bachelor Programs Phone: (212) 992-7124 Ext.: Fax: (212) 995-4593 Email Address: rh22 (at) nyu.edu Website: nyu.edu/dental Degrees Awarded Degree Completion: BS-DH SUNY at Canton Date Submitted: 11/29/2010 Dental Hygiene Program 34 Cornell Drive Canton, NY 13617-0000 Susan Willette, RDH, MS, EdD — Program Director Phone: (315) 386-7405 Ext.: Fax: (315) 336-3485 Email Address: willettes (at) canton.edu Website: canton.edu/sci_health/dhyg/ Degrees Awarded Degree Completion: BTech.-DH 202 NORTH CAROLINA The University of North Carolina Date Submitted: 11/01/2011 School of Dentistry Dental Hygiene Program 3270 Old Dental Building CB# 7450 Chapel Hill, NC 27599-7450 Rebecca Wilder, MS — Director, Dental Hygiene Programs Phone: (919) 966-2800 Ext.: Fax: (919) 966-6761 Email Address: rebecca_wilder (at) dentistry.unc.edu Website: dentistry.unc.edu Degrees Awarded Degree Completion: BS-DH OHIO Ohio State University Date Submitted: 11/03/2011 College of Dentistry Division of Dental Hygiene 305 West 12th Avenue Columbus, OH 43210-0000 Michele Carr, RDH, MA — Chair, Division of Dental Hygiene Phone: (614) 292-2228 Ext.: Fax: (614) 292-8013 Email Address: carr.3 (at) osu.edu Website: dent.osu.edu/dhy Degrees Awarded Degree Completion: BS-DH Youngstown State University Date Submitted: 11/19/2010 Bitonte College of Health and Human Services Health Professions Bachelor’s in Applied Science One University Plaza Youngstown, OH 44555-0000 Salvatore Sanders, PhD — Director,Bachelor of Science in Applied Science Degree Phone: (330) 941-7157 Ext.: Fax: (330) 941-2921 Email Address: sasanders (at) ysu.edu Website: ysu.edu Degrees Awarded Degree Completion: BS-AS 203 OREGON Oregon Institute of Technology Date Submitted: 11/18/2011 School of Health, Arts & Sciences Dental Hygiene Program 3201 Campus Drive Klamath Falls, OR 97601-8801 Jill Schultz, RDH, MEd —Professor Phone: (541) 885-1366 Ext.: Fax: (541) 885-1849 Email Address: jill.schultz (at) oit.edu Website: oit.edu Degrees Awarded Degree Completion: BS-DH Pacific University Date Submitted: 11/15/2011 School of Dental Health Science Degree Completion Program 222 SE 8th Avenue, Suite 271 Hillsboro, OR 97123-4218 Lisa Rowley, CDA, RDH, MS — Program Director Phone: (503) 352-7252 Ext.: Fax: (503) 352-7260 Email Address: lisajrowley (at) pacificu.edu Website: pacificu.edu/dentalhealth/hygiene/index.cfm Degrees Awarded Degree Completion: BS-DH PENNSYLVANIA Pennsylvania College of Technology Date Submitted: 12/03/2009 School of Health Sciences Dental Hygiene Program One College Avenue Williamsport, PA 17701-0000 Shawn Kiser, RDH, MEd — Director of Dental Hygiene Phone: (570) 320-8007 Ext.: Fax: (570) 320-2401 Email Address: skiser (at) pct.edu Website: pct.edu Degrees Awarded Degree Completion: BS-DH 204 University of Pittsburgh Date Submitted: 11/11/2011 School of Dental Medicine Dental Hygiene Program B-80 Salk Hall Pittsburgh, PA 15261-1937 Angelina E. Riccelli, RDH, MS — Director Phone: (412) 648-8432 Ext.: Fax: (412) 383-8737 Email Address: Riccelli (at) pitt.edu Website: dental.pitt.edu Degrees Awarded Degree Completion: BS-DH TENNESSEE East Tennessee State University Date Submitted: 11/01/2011 College of Clinical & Rehabilitative Health Sciences Department of Allied Health Sciences ETSU P.O.Box 70690 Johnson City, TN 37614-0690 Debbie Dotson, RDH, PhD — Dental Hygiene Program Director and BSDH Online Program Coordinator Phone: (423) 439-5232 Ext.: Fax: (423) 439-4030 Email Address: dotsond (at) etsu.edu Website: etsu.edu/crhs/alliedhealth/bsdh Degrees Awarded Degree Completion: BS-DH Tennessee State University Date Submitted: 11/03/2011 College of Health Sciences Department of Dental Hygiene 3500 John A. Merritt Boulevard Nashville, TN 37209-1561 Marian Williams Patton, RDH, EdD — Department Head Phone: (615) 963-5801 Ext.: Fax: (615) 963-5836 Email Address: mpatton (at) tnstate.edu Website: tnstate.edu Degrees Awarded Degree Completion: BS-DH 205 TEXAS Texas Woman's University Date Submitted: 04/21/2011 College of Health Sciences Department of Dental Hygiene Box 425796 - Twu Station Denton, TX 76204-5796 Patricia Nunn, RDH, MS —Dental Hygiene Program Director Phone: (940) 898-2870 Ext.: Fax: (940) 898-1869 Email Address: pnunn (at) mail.twu.edu Website: twu.edu/hs/dh Degrees Awarded Degree Completion: BS-DH Univ of Texas Health Science Center at Houston Date Submitted: 11/09/2011 School of Dentistry Dental Hygiene Program 6516 M. D. Anderson Blvd., Suite 1.085 Houston, TX 77030 Jayne A. McWherter, RDH, MEd —Director and Associate Professor Phone: (713) 500-4399 Ext.: Fax: (713) 500-0410 Email Address: jayne.a.mcwherter (at) uth.tmc.edu Website: db.uth.tmc.edu Degrees Awarded Degree Completion: BS-DH U of Texas Health Science Center at San Antonio Date Submitted: 11/01/2011 School of Health Professions Department of Dental Hygiene 7703 Floyd Curl Dr. San Antonio, TX 78229-3900 Mary Jacks, RDH, MS — Advanced Degrees Program Director Phone: (210) 567-8837 Ext.: Fax: (210) 567-8843 Email Address: Jacks (at) UTHSCSA.edu Website: uthscsa.edu/shp/dh/bachelor-completion.asp Degrees Awarded Degree Completion: BS-DH 206 UTAH Dixie State College Date Submitted: 12/08/2011 Division of Nursing and Allied Health Dental Hygiene Program 225 South 700 East St. George, UT 84770-0000 Karmen Aplanalp, RDH, BS, MEd — Program Director Phone: (435) 879-4901 Ext.: Fax: (435) 879-4929 Email Address: aplanalp (at) dixie.edu Website: dixie.edu Degrees Awarded Degree Completion: BS-DH Weber State University Date Submitted: 11/01/2011 College of Health Professions Dental Hygiene 3920 University Circle Ogden, UT 84408-3920 Stephanie Bossenberger, RDH, MS — Department Chair, Professor Phone: (801) 626-6451 Ext.: Fax: (801) 626-7304 Email Address: bossenberger (at) weber.edu Website: weber.edu/dentalhyg Degrees Awarded Degree Completion: BS-DH VERMONT Vermont Technical College Date Submitted: 11/01/2011 School of Nursing and Allied Health Dental Hygiene Department 301 Lawrence Place Williston, VT 05495-0000 Ellen B. Grimes, RDH, MA, MPA, EdD — Program Director Phone: (802) 879-5632 Ext.: Fax: (802) 879-2317 Email Address: Ellen.Grimes (at) vtc.edu Website: vtc.edu Degrees Awarded Degree Completion: BS-DH 207 VIRGINIA Old Dominion University Date Submitted: 11/18/2010 Gene W. Hirschfield School of Dental Hygiene College of Health Sciences 4608 Hampton Blvd., Health Science Building, Room 2011 Norfolk, VA 23529-0499 Sharon Stull, BSDH, MS — Lecturer Phone: (757) 683-5235 Ext.: Fax: (757) 683-5239 Email Address: sstull (at) odu.edu Website: odu.edu/dental Degrees Awarded Degree Completion: BS-DH WASHINGTON Clark College/Eastern Washington University Date Submitted: 12/08/2011 College of Science, Mathematics & Technology Dental Hygiene Program 1933 Fort Vancouver Way Vancouver, WA 98663-3598 Brenda Walstead, RDH, MSEd — Program Director Phone: (360) 992-2528 Ext.: Fax: (360) 992-2880 Email Address: bwalstead (at) clark.edu Website: ewu.edu Degrees Awarded Degree Completion: BS-DH Eastern Washi Univ at Pierce Col Fort Steilacoom Date Submitted: 11/01/2011 College of Science, Health and Engineering Dental Hygiene 9401 Farwest Drive S.W. Lakewood, WA 98498-1999 Monica L. Hospenthal, RDH, MEd — Program Co-Director Phone: (253) 912-3642 Ext.: Fax: (253) 964-6313 Email Address: mhospenthal (at) ewu.edu Website: ewu.edu/CSHE/programs/Dental-Hygiene/Expanded-BS-in-DH.xml Degrees Awarded Degree Completion: BS-DH 208 Shoreline Comm. College/Eastern Washington Univ. Date Submitted: 11/15/2010 Dental Hygiene Program/Health Occupations Building 16101 Greenwood Ave., N Seattle, WA 981335667 Karen Barter, RDH, BS — Shoreline Expanded Degree Program Director Phone: (206) 533-6625 Ext.: Fax: (206) 533-5103 Email Address: kbarter (at) ewu.edu Website: ewu.edu/CSHE/Programs/Dental-Hygiene/Expanded-BS-in-DH/Shoreline-CC.xml Degrees Awarded Degree Completion: BS-DH University of Washington* Date Submitted: 12/05/2011 School of Dentistry Oral Health Sciences DH Degree Completion Program 1959 North East Pacific St, Suite D583H, Magnuson Health Sciences Bldg. Seattle, WA 98195-7475 Norma Wells, BS, RDH, MPH — Associate Professor and Director Phone: (206) 616-1675 Ext.: Fax: (206) 685-4258 Email Address: N/A Website: dental.washington.edu/departments/ohs/oral-health-sciences.html Degrees Awarded Degree Completion: BS-DH * Currently Not Enrolling Students 209 WEST VIRGINIA West Liberty University Date Submitted: 12/06/2011 College of Science/Department of Health Science Sarah Whitaker Glass School of Dental Hygiene 208 University Drive, College Union Box 121 West Liberty, WV 26074-0295 Margaret J. Six, RDH, MSDH — Program Director Phone: (304) 336-8030 Ext.: Fax: (304) 336-8905 Email Address: sixmj (at) westliberty.edu Website: westliberty.edu Degrees Awarded Degree Completion: BS-DH West Virginia University Date Submitted: 12/07/2011 School of Dentistry Division of Dental Hygiene 1188 HSN, P.O. Box 9425 Morgantown, WV 26506-9425 Amy Funk, MSDH — Interim Director – Assistant Professor Phone: (304) 293-3417 Ext.: Fax: (304) 293-4882 Email Address: afunk (at) hsc.wvu.edu Website: hsc.wvu.edu/sod Degrees Awarded Degree Completion: BS-DH 210 TRUCKEE MEADOWS COMMUNITY COLLEGE PROGRAM/UNIT REVIEW PROGRESS REPORT PROGRAM/UNIT REVIEWED: PHYSICAL EDUCATION Self Study Committee Chair(s): Andrea Simone-Call Dean: Marie Murgolo-Poore School: School of Business and Entrepreneurship Year of Review: 2010-2011 Date Progress Report Submitted VPAA/SS May 10, 2012 2010-11 VPAA/SS Recommendations Status i.e. ongoing, complete Action Timeline 5. Develop and implement an assessment plan. Completed Turned into Dean 6-1-2011 6. Pursue college avenues for basic safety equipment, such as an AED device in RDMT 240. Completed Purchase order submitted, waiting for equipment to arrive and be installed 7-31-2012 7. Explore a facilities needs/usage study. Ongoing Meeting with instructors individually to see needs and if they have facility needs for current courses. Working with outside facilities to see availability and facility use costs. Submitting lab fees for approval to cover facility use fees is the last step in order to put the classes up. Submitted special request for lab fees for approval with Zumba at an outside facility for Fall 2012 – lab fees were denied. Will keep submitting. Fall 2011 – Fall 2012 For classes to be listed Spring 2013 211 PEX-POCAR 5-Year Assessment Timeline All courses will be assessed on the approved student learning outcomes and measures in accordance with the timeline below. • Fall 2010- PEX 199 Circuit Training • Spring 2011- PEX 174 Fitness Analysis and Application • Fall 2011- PEX 183 Weight Training • Spring 2012- PEX 169 Yoga • Fall 2012 - PEX 170 Aerobics • Spring 2013- PEX 155 Fencing • Fall 2013 - PEX 143 Karate • Spring 2014 - PEX 172 Body Contour and Conditioning • Fall 2014- PEX 199 Boxing, • Spring 2015- PEX 207 Slimnatics, PEX 117 Golf • Fall 2015 - PEX 199 Mat Pilates, PEX 129 Volleyball • Spring 2016- PEX 199 Spinning 212 Chapter Fi ve: Implementing and Updating The Educational Master Plan Implementation of the Educational Master Plan The Educational Master Plan is the academic blueprint for Truckee Meadows Community College. The essence of the EMP is found in Chapter Three in the reports that were generated at the faculty and operational level. It is the intent of the College to use this EMP to help guide its development of priorities and the ways in which the college will address its instructional, student services, professional development, technology, and facility needs over the course of the next five years. As a result of this EMP document, the TMCC Professional Development Office will have the opportunity to offer and/or expand training workshops which will be designed to support faculty, staff and administration in a variety of areas such as: a) effective use of technology in the classroom and in colleges offices; b) Student Learning Outcomes and Program and Discipline Review; c) teaching methodology related to student engagement and learning as well as meeting the needs of diverse learners; and d) the opportunity for the college to continue to refine and/or expand professional development activities to support individual and institutional effectiveness, even within the continuing budget related environment. Updating the Educational Master Plan The fiscal environment of the State of Nevada is currently in an unstable condition and may begin to be even more so as the next legislative session begins in January 2011. This instability and decreasing funding situation has and will continue to directly impact the education sector for many years to come. Given this situation, it will be very important for Truckee Meadows Community College to carefully assess data and information on an annual basis as programs and services are continually refined. This approach will be a practical real-time activity that will keep the external fiscal situation in front of the College community as planning takes place at all levels of the College. The process to update the EMP should begin in approximately four years. Each year from the time this current EMP document is completed, the data and information should be updated by the Office of Academic Affairs and Student Services with support from the Office of Institutional Research, so that when it is time to start the next cycle there will be at least four years of trend data that has been documented. Annually, the use of existing current data and information will help the college address any possible changes that may impact the comprehensive nature of its programs and services so that planning does not appear to be only about future issues but also can address fiscal and budget matters as needed. At the end of four years, TMCC should establish an EMP Task Force with a similar membership to the current EMP Task Force. It is recommended that the Task Force be established in spring of 2013. It is also recommended that the Task Force have its first meeting related to updating the EMP in fall 2014. Once that meeting takes place then the timeline, process and method of data and information gathering will be established so that the actual process can begin soon after the start of the fall 2014 semester, with a suggested completion date of late spring 2015. Overall, this EMP is a dynamic document that will be critical to the ongoing institutional effectiveness and efficient use and allocation of College resources in the years to come. While fiscal constraints will continue to be an issue in the State of Nevada, the creativity and innovative ability of the College community at TMCC should maintain its energy, enthusiasm and positive focus on serving the needs and demands of students and communities served. 213 A p p e n d i x A : G l o s s a r y o f Te r ms AA: Associate of Arts degree AS: Associate of Science degree AAS: Associate of Applied Science degree Capture Rate: The percent of Washoe County School District graduates who attend TMCC in the fall or spring term immediately following graduation from High School. Census: The reporting date to submit preliminary enrollment data to the Chancellor’s Office is known as the “census date.” For fall semesters it is October 15 and for spring semesters it is March 15. Co-Enrollment: Student enrollment at more than one institution during the same semester. CTE: Career and Technical Education in this section applies to either occupational or vocational programs. Career and Technical Education (CTE) includes a wide range of programs specifically designed to prepare students to enter the workforce immediately upon completion. CTE programs typically emphasize hands-on training that leads to Associate of Applied Science degrees and/or Certificates of Achievement. Industry advisory committees from the community are organized for each CTE program and provide input into the curriculum at regular meetings. Approved CTE programs are eligible to apply for additional funding through the Federal Carl Perkins grant for equipment, personnel, activities and supplies. Most CTE programs also participate in Tech Prep agreements, which articulate high school courses of similar content for college credit. Degree Conferred: Each academic year the number of degrees and certificates earned by TMCC students are reported by discipline. Within an academic year, students may graduate in the fall, spring, or summer terms. Degree Types: In general, degrees and certificates can be broken down into two categories, transfer degrees or vocationally oriented degrees. At TMCC, the Associate of Arts and Associate of Science is considered transfer degrees, while the Associate of Applied Science and Certificate of Achievement are considered vocational degrees. The Associate of General Studies degree can be either a transfer degree or a terminal degree. Enrollment: A measure of the number of students enrolled in courses at an institution; enrollment data are represented by either headcount or FTE. Enrollment Status: All students at TMCC are classified as continuing students, new transfer students, or new college students (first-time students). FTE: Full-time Equivalent Enrollment (FTE) in this section applies to the statistical measure of the instructional workload generated by students taking courses. One FTE is equal to registration in 15 credit hours, whether taken by one student or by the combination of several students. The State uses FTE as a measure of enrollment in determining the budget for the College. Graduation Rate: Based on a cohort of first-time, full-time, degree-seeking students graduating within 150% of normal time. 214 Headcount: As the most basic form of student enrollment information, headcount represents an unduplicMinorities: Student who indicated their ethnicity as African America, Asian, Hispanic, Native American. International students and students with non-reported ethnicity are excluded. NSHE: Nevada System of Higher Education Persistence: The tracking of students from one semester to the next. This measure is derived by isolating a cohort of students and then calculating the percent of the original group that returns with each advancing semester. Based on this definition, students who leave for one or more semester(s) and then return to the College still contribute to the persistence rates for each semester they attend. Persistence is best measured by tracking first-time college student cohorts (standing = U01, status = NW). # Retained: The number of students who remain in a class until the end of the semester and receive A, B, C, D, Pass (P), Satisfactory (S), In Progress (X), or Audit (AD) grade notations (Math 000L enrollments are excluded). Retention Rate: The number of students retained in a course or program divided by the total number of students enrolled (a.k.a. percentage retained). Rollover: Also known as carryover, rollover refers to enrollments that occur after a census date. In past years, rollover was added to the next semester’s enrollment totals to produce an official headcount or FTE figure. Beginning with AY 2003-04, rollover is no longer included. State Supported: Credit-bearing academic courses that are degree related, developmental, or vocationally oriented are considered state supported. Subsequent Enrollment: Students who attend another post-secondary institution after attending TMCC. Successful Transition (developmental to collegiate): The number of students who enter and successfully complete developmental courses and continue advancing to higher-level coursework within that subject area. Successful completion is defined as a final grade of A, B, C, or P. Cohorts are determined by the fall semester in which the students complete remedial English (ENG 090) or math (096). Cohorts were given three semesters to complete English or math 120/126 respectively. Tenninal Degree: A degree that does not transfer. Transfer: Students who have previous college experience and have earned more than 24 transferable college credits with 2.5 GPA in all coursework. 215 A p p e n d i x B : C o m m u n i t y, A d vi s o r y a n d S t u d e n t F o r u m Q u e s t i o n s Presented to Participants Advisory Forum and Chamber Forum 1. How do you perceive TMCC as an institution of higher education today? How should we prepare for tomorrow? 2. What do you perceive as the college’s strengths? Weaknesses? 3. How can the college enhance its relationship with community? 4. What role do you see TMCC playing in impacting the economy and workforce in the next five years in this region? 5. How best can TMCC inform the community as to who it is, what it does and whom it impacts? Student Forum 1. How long have you been at TMCC? 2. What are the things that the college does well? The areas we need to improve? 3. What role should TMCC play in impacting the economy and the workforce in this region? 4. In general, how do you think students are treated? 5. What do you think about our educational programs? 6. What do you think about our student services? 7. If you were just starting college would you start at TMCC again? 8. How should TMCC market programs and services to the community? To business and industry? To the high schools? 216