The Future of Universities
and the
University of the Future
Executive Briefing at IBM Palisades, N.Y.
July 24, 2000
Led by
David G. Brown, Vice President and Dean (ICCEL)
Wake Forest University
Personal Objective This Morning
To Get Each of You to Change Your
Personal Behavior Tomorrow & Next
Week (maybe even longer) because of
an insight that you have reached for
yourself as a consequence of spending
the 60 minutes here.
[Not Elegant: Only Important]
Schedule for this Session
• Where Wake Forest is Today
• What’s just over the horizon for Wake Forest
• Factors to consider when setting the plan for
the next 5-10 years (participatory)
There will be Universities
in the Future!
Universities Adapt!
67/74 oldest institutions are universities!
Working Premise
• Overall demand for education
will expand!
• Universities will continue to
be a major provider
• The “University Role” will
change!
8 BASIC MODELS OF
UBIQUITOUS COMPUTING
(Ordered by total cost, starting with the most expensive)
• All + Powerful + Laptops + Annual Refresh UMC
• Refresh Less Frequently WFU WVWC
Acadia NMU
• Substitute Desktop Computers USAFA
• Provide One Computer Per Two Beds Chatham
• Specify Threshold Level SSU UNC
• Substitute Network Computers
• Provide Public Station Computers BC
• Teach with Explicit Assumption of Access
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3700 undergraduates
92% residential
500 each: Med, Law, MBA, PhD
$950M endowment
Winston-Salem, NC
Baptist Heritage
1300 average SAT
28th in US News & World Report
Top 35 Privates in Barron’s Guide
Rhodes Scholars
Order book on the Wake Forest
Technology Plan at
http://iccel.wfu.edu $15
Fully Implemented!
~$1500/student/year
Thinkpads for All Students,
Faculty, and Staff--2 Year Refresh
•IBM A20m ThinkPad
•128 MB of RAM
•500Mhz Processor
•11GB Hard Drive
Soph/Senior Computer
F99: IBM 390, 128 RAM 333 Mhz,
•Lithium Ion Battery
6GB, CD-ROM, 56 modem
•56k v90 flex modem,
•15” active matrix display
•Lexmark Inkjet Printer
•Students Own at Graduation
Standard Software
•Windows 98 2nd Edition
•MS Office 2000 Pro
•Macromedia
Dreamweaver 3.0
•Netscape
Communicator 4.72
•Acrobat Reader 4.05
•Maple V 6.0
•RealPlayer 7 Basic
Academic Computing Environment
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131 Electronic Classrooms.
200+ electronic databases.
45,000 Ethernet Ports
Most Administrative Systems
200+ courses in CourseInfo
99% Email
85% Computer Enhanced Courses
Support Infrastructure
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25 support positions in IS
14 Academic Computing Specialists
RTAs in each residence hall
25 STARS assigned to individual faculty
Library Professions Orient and Train
4272 Help Line
Summer Workshops and Tech Fair
Computer Enhanced Learning Initiative
Training on Demand
Brown’s First Year Seminar
• Before Class
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Video Text & Self Tests
Best URLs with Criteria
Interactive exercises
Lecture Notes in PP
E-mail dialogue
Cybershows
• During Class
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One Minute Quiz
Computer Tip Talk
Class Polls
Team Projects
• After Class
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Edit Drafts by Team
Guest Editors
Hyperlinks & Pictures
Access Previous Papers
Lecture Summary w Audio
• Other
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Daily Announcements
Team Web Page
Personal Portfolios
Exams include Computer
Materials Forever
Consequences for Wake Forest
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+SAT Scores & Class Ranks
+Retention & Grad Rates
+Satisfaction & Learning
+Faculty Recruitment
Computers Enhance My
Teaching/Learning Via-Presentations
Better--20%
More Opportunities to
Practice & Analyze--35%
More Access to Source
Materials via Internet--43%
More Communication with Faculty Colleagues, Classmates,
and Between Faculty and Students--87%
ICCEL -- Wake Forest University, 2000
With Ubiquity--The Culture Changes
• Mentality shifts-- like from public phone to personal phone.
• Teaching Assumptions shift-- like from books in the public library
to everyone owns a copy of his/her own.
• Timelines shift-- like from “our class meets MWF” to “we see each
other all the time and MWF we meet together”
• Students’ sense of access shifts-- like from “maybe I can get that
book in the library” to “I have that book in my library.”
• Relationships shift-- like from a family living in many different
states to all family members living in the same town
Beliefs of 91/93 Vignette Authors
Pedagogy and Philosophy
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From Interactive Learning
January, 2000
From Anker Publishing
David G. Brown, Editor
Interactive Learning
Learn by Doing
Collaborative Learning
Integration of Theory and Practice
Communication
Visualization
Different Strokes for Different Folks
ICCEL -- Wake Forest University, 2000
Next Steps for Wake Forest
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Wireless
More Portable Devices
My.Wake Forest
Courses for Alumni
International Campuses
????
Lessons Learned from
Business and .com
1. Customize and Individualize7/00:12%
2. Become an entry portal & establish lifelong
connectives.7/00:42%
3. Partner. Integrate vertically. Seek Correspondent
Relationships7/00:28%
4. Sell “high prestige, high recognition” services7/00:12%
5. Acquire and Use Metadata7/00:5%
6. Outsource (reduce middle mgt, reduce data entry)7/00:2%
Vote Once for Most Important
Lessons Learned from
Education and .edu--slide 1
1. Enable Interaction
2. Encourage Collaboration
3. Emphasize Communication
4. Nurture Community
5. Customize and Individualize
7/00:31%
7/00:31%
7/00:18%
7/00:14%
7/11:6%
Vote Once for Most Important
Lessons Learned from
Education and .edu--slide 2
1. Assure Robust Networks & Access to
Technical Advice
2. Expect Professorial Tech Proficiency
3. Reduce Cycle Time
4. Be Nimble
5. Recognize Potential Competitors
7/00:57%
7/00:22%
7/00:2%
7/00:11%
7/00:7%
Vote Once for Most Important
The New “Student” Mentality
1. Immediacy
7/00:32%
2. Nintendo Problem Solving
7/oo:19%
3. Shared Authority & Second Opinions
4. Multi-Tasking & Channel Changing
5. Always In Touch
7/00:15%
7/00:14%
7/00:14%
6. Open Information
7/00:7%
Vote Once for Most Important
The New University--slide 1
1. Entrepreneurship Thrives--focus required
2. Confederations Flourish--mergers too
7/00:29%
7/00:28%
3. Bricks and Mortar Stay--incldg health clubs
7/00:21%
4. Brokers Emerge--the most common function
7/00:17%
5. Libraries Become Resource Centers--help
7/00:5%
Vote Once for Most Important
The New University--Slide 2
1. Databases Center Around the Student-my.yahoo
2. Funding Diversifies-mix public and entrepreneurial
3. Outsourcing Expands--services and courses7/00:20%
4. International Alliances Multiply-not only distance education
5. Schedules Metabolize Around Commencement
7/00:34%
7/00:24%
7/00:17%
Vote Once for Most Important
The New Professoriate
1. Collaborative Teaching--design teams
& confederations
2. Adjunct Faculty--alumni & practitioners
3. Institutes & Centers--departments and disciplines
become less important
4. Intellectual Property Rights--who owns
5. Electronic Publications & Paper Archiving
6. Team Research--science methods spread
7/00:60%
7/00:15%
7/00:15%
7/00:no options
7/00:11%
7/00:0%
Vote Once for Most Important
The New Curriculum--Slide 1
1. On Campus Distance Learning--3 residence,
2 by distance
7/00:40%
2. The 80-20 Rule--not all F2F or Virtual
3. Learning Cohorts & Communities-essential for motivation
4. Customized Textbooks--many vendors
5. Intimate F2F Classes--greater variability
7/00:33%
7/00:18%
7/00:8%
7/00:0%
Vote Once for Most Important
The New Curriculum--Slide 2
1. Lifelong Programming-email, portals, tech support
2. Continuous Communication-before & after degrees
3. The Student-Designed Degree-learning objectives & styles
4. Measured Outcomes--more than seat time
7/00:37%
7/00:31%
7/00:26%
7/00:no option
5. The Math Emporium Model-one of the new models
7/00:6%
Vote Once for Most Important
Technological Changes
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Face Recognition for Security
Speech Recognition
Intelligent Agents
Virtual Reality
Network Speed
Storage Capacity
Portable Technology
Act Now (Technology)
-Pass Faculty Motion That All Teaching May
Proceed on the Assumption That All Students
Have Internet Access
-Assure Robust Communication Networks
-Aim for 95% of Faculty Use of CEL by
Fully Voluntary Means
-Adopt & Support a “Preferred” Laptop,
CMS, and Software
-Budget for Electronic Databases
-Outsource More Bureaucracy & Instructional Components
ACT NOW (VISION)
-Build Brand Identity
-Build “Communities of Learners” & Link All Programs to
Participation in and Access to Those Communities
-Expand and Enrich Co-Curricular Programs
-Choose & Nurture A Few Areas For
Worldwide Prominence
-Maintain Aura of Impartiality & Rationality
-Rejoice in the Flexibility & Survivability of Universities
Let’s Interact!
What would you add to or strike from the image of the future university?
What other actions would you recommend taking today?
What add to?
What strike from?
What actions today?
David G. Brown
Wake Forest University
Winston-Salem, N.C. 27109
336-758-4878
email: brown@wfu.edu
http//:www.wfu.edu/~brown
fax: 336-758-4875
ICCEL -- Wake Forest University, 2000