Measurement Systems Analysis Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 1 , Printed 2/9/04 Don’t Let This Happen To YOU! Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 2 , Printed 2/9/04 Variation Elsmar.com Think of Measurement as a Process Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 3 , Printed 2/9/04 Definition Measurement The assignment of numbers to material things to represent the relationships among them with respect to particular properties. Elsmar.com C. Eisenhart (1963) Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 4 , Printed 2/9/04 Measurement Systems Analysis • Basic Concepts of Measurement Systems A Process Elsmar.com • Statistics and the Analysis of Measurement Systems • Conducting a Measurement Systems Analysis • ISO - TC 69 is the Statistics Group • Ensures high ‘Data Quality’ (Think of Bias) Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 5 , Printed 2/9/04 Course Focus & Flow Measurement as a Process • Mechanical Aspects (vs Destructive) Piece part Continuous (fabric) Elsmar.com • Features of a Measurement System • Methods of Analysis • Gauge R&R Studies • Special Gauging Situations Go/No-Go Destructive Tests Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 6 , Printed 2/9/04 Place Timeline Here Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 7 , Printed 2/9/04 The Target & Goal Continuous Improvement Elsmar.com Production Pre-Launch Prototype LSL Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com USL Measurement Systems Analysis Slide 8 , Printed 2/9/04 Key Words • Discrimination Ability to tell things apart • Bias [per AIAG] (Accuracy) Elsmar.com • Repeatability [per AIAG] (Precision) • Reproducibility • Linearity • Stability Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 9 , Printed 2/9/04 Measurement as a Process Basic Concepts • Components of the Measurement System • Requirements of a Measurement System Elsmar.com • Factors Affecting a Measurement System • Characteristics of a Measurement System Features (Qualities) of a Measurement Number • Units (Scale) • Accuracy • Precision (Consistency or Repeatability) • Resolution (Reproducibility) Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 10, Printed 2/9/04 Measurement Related Systems Typical Experiences with Measurement Systems Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 11, Printed 2/9/04 Basic Concepts • Every Process Produces a “Product” • Every Product Possesses Qualities (Features) Elsmar.com • Every Quality Feature Can Be Measured • Total Variation = Product Variation + Measurement Variation • Some Variation Inherent in System Design • Some Variation is Due to a Faulty Performance of the System(s) Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 12, Printed 2/9/04 The Measurement Process What is the ‘Product’ of the Measurement Process? What are the Features or Qualities of this Product? How Can We Measure Those Features? Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 13, Printed 2/9/04 Measurement Systems Components • Material to be Inspected Piece Continuous • Characteristic to be Measured Elsmar.com • Collecting and Preparing Specimens • Type and Scale of Measurement • Instrument or Test Set • Inspector or Technician AIAG calls these ‘Appraiser’ • Conditions of Use Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 14, Printed 2/9/04 Where Does It Start? During the Design (APQP) Stage: The engineer responsible for determining inspections and tests, and for specifying appropriate equipment should be well versed in measurement systems. The Calibration folks should be part of the process as a part of a cross-functional team. Elsmar.com Variability chosen instrument must be small when compared with: Process Variability Specification Limits Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 15, Printed 2/9/04 Typical Progression How will the data be used? Determine ‘Critical’ Characteristic Product Engineer Determine Required Resolution Product Engineer Elsmar.com Consideration of the Entire Measurement System for the Characteristic (Variables) Determine What Equipment is Already Available Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Cross-Functional Metrology Measurement Systems Analysis Slide 16, Printed 2/9/04 Measurement Systems Variables Material Inspector Sample Collection Methods Test Method Training Sample Preparation Workmanship Parallax Practice Fixture Eyesight Air Pressure Air Movement Fatigue Samples Elsmar.com Reproducibility Ergonomics Standards Measurement Discrimination Vibration Bias Repeatability Calibration Linearity Instrument Temperature Lighting Humidity Environment These are some of the variables in a measurement system. What others can you think of? Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 17, Printed 2/9/04 Determining What To Measure External Requirements Convert To • Voice of the Customer You Must Convert to Technical Features • Technical Features Elsmar.com Internal Requirements • Failure Modes Analysis • Control Plan Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 18, Printed 2/9/04 Voice of the Customer Customer may specify • External and causes Internal rather than output Customers • Stated vs Real and Perceived Needs • Cultural Needs Elsmar.com • Unintended Uses • Functional Needs vs. Technical Features Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 19, Printed 2/9/04 Convert to Technical Features • Agreed upon Measure(s) • Related to Functional Needs • Understandable Elsmar.com • Uniform Interpretation • Broad Application • Economical Y Functional Need Z Technical Feature • Compatible • Basis for Decisions Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 20, Printed 2/9/04 Failure Modes Analysis • Design FMEA • Process FMEA • Identify Key Features Elsmar.com • Identify Control Needs Critical Features are Defined Here! Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 21, Printed 2/9/04 Automotive FMEA Process Failure Mode And Effects Analysis Other Div. Or People Involved: Scheduled Production Released: PFMEA Date: Potential Failure Mode Potential Effects Of Failure Current Controls Detection 1 Senior Advisor RPN SIR Container Quality Assurance Engineer Operations Manager Occured Part Name Operation Number Quality Assurance Manager Severity Approvals: Material Certification 1 9 2 18 3 10 3 90 Recommended Actions And Status 1 - 10 Rev. Actions Taken RPN Part Number: Detection Engineer: Model Year/Vehicle(s): Occured Outside Suppliers Affected: Primary Process Responsibility: Severity Process: Low - High Responsible Activity Elsmar.com Process Function Take TPPE Wrong MaterialFragmented Container Material Held In Unpredictable Deployment Storage Area Potential Cause Of Failure Insufficient Supplier Control Improper Handling Misidentified Material Required With Each Shipment Release Verification Out Of Spec Material Fragmented Container Supplier Process Control Unpredictable Deployment Contaminated Fragmented Container Material Unpredictable Deployment Material Fragmented Container Composition Unpredictable Deployment Supplier Material Open Boxes Visual Inspection 1 9 7 63 Engineering Change Release Verification 1 10 7 70 5 10 1 50 Supplier Change Change 2 Move To Unreleased Periodic Audit Of Green "OK" Tag Customer Notification Fragmentation Approved Storage Untrained LTO Untrained Personnel Check For Green "OK" Tag At Press Trace Card Check List Training Leading to MSA. Critical features are determined by the FMEA (RPN indicators) and put into the Control Plan. Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 22, Printed 2/9/04 Control Plan / Flow Diagram • Inspection Points • Inspection Frequency • Instrument Elsmar.com • Measurement Scale • Sample Preparation • Inspection/Test Method • Inspector (who?) • Method of Analysis Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 23, Printed 2/9/04 GM Process Flow Chart Process Flow Diagram 1 2 3 Inspect Date: 4/5/93 Rev. : C QA Manager Operations Manager Senior Advisor QA Engineer Store Elsmar.com Move Step Fabrication Part Number: Part Description: Prepared By: Approved By: Operation Description Item # Key Product Characteristic Item # Key Control Characteristic Move "OK" Vinyl Material From Storage Area and Load Into Press. 1.0 Material Specs 1.0 Material Certification Tag Auto Injection Mold Cover In Tool # 2.0 Tearstrip In Cover 2.1 2.2 Tool Setup Machine Setup 3.0 Hole Diameter In Cover 2.1 2.2 Tool Setup Machine Setup 4.0 Flange Thickness In Cover 2.1 2.2 Tool Setup Machine Setup 5.0 Pressure Control Protrusions Height 2.1 2.2 Tool Setup Machine Setup 6.0 Pressure Control Protrusions Filled Out 2.1 2.2 Tool Setup Machine Setup Visually Inspect Cover Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 24, Printed 2/9/04 Standard Control Plan Example Control Plan Number Key Contact / Phone Date (Orig.) Date (Rev.) Part No./ Latest Change No. Core Team Customer Engineering Approval/Date Part Name/Description Supplier/Plant Apoproval/Date Customer Quality Approval/Date Elsmar.com Supplier/Plant Supplier Code Other Approval/date (If Req'd) Other Approval/date (If Req'd) Characteristics Part/ Process Name/ Process Operation Number Description Machine, Device, Jig, Tools for Mfg. No. Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Product Process Methods Special Char. Class Product/ Process Spec/ Tolerance Evaluation Measurement Technique Measurement Systems Analysis Size Frequency Control Method Reaction Plan This form is on course Slide 25,disk Printed 2/9/04 Ford’s Dimensional Control Plan (DCP) Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 26, Printed 2/9/04 Measurement as a System • Choosing the Right Instrument Instrument Calibration Needs Standards or Masters Needed Accuracy and Precision Elsmar.com • Measurement Practices Where How Many Places • Reported Figures Significant Figures Rule 2 Action Figures Rule of 10 Individuals, Averages, High-Lows Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 27, Printed 2/9/04 Measurement Error Measured Value (y) = Elsmar.com True Value (x) + Measurement Error Deming says there is no such thing as a ‘True’ Value. Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Consistent (linear)? Measurement Systems Analysis Slide 28, Printed 2/9/04 Sources of Measurement Error • Sensitivity (Threshold) Chemical Indicators • Discrimination • Precision (Repeatability) Elsmar.com • Accuracy (Bias) • Damage • Differences in use by Inspector (Reproducibility) Training Issues • Differences Among Instruments and Fixtures • Differences Among Methods of Use • Differences Due to Environment Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 29, Printed 2/9/04 Types of Measurement Scales • Variables Can be measured on a continuous scale Defined, standard Units of Measurement Elsmar.com • Attributes No scale Derived ‘Unit of Measurement’ Can be observed or counted Either present or not Needs large sample size because of low information content Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 30, Printed 2/9/04 How We Get Data • Inspection Includes Sensory (e.g..: Beer) Elsmar.com • Measurement Magnitude of Quality • Test Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 31, Printed 2/9/04 Operational Definitions • Is the container Round? • Is your software Accurate? Elsmar.com • Is the computer screen Clean? • Is the truck On Time? Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 32, Printed 2/9/04 Different Method = Different Results Method 1 Method 2 Elsmar.com Out of Spec Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com In Spec Measurement Systems Analysis Slide 33, Printed 2/9/04 Measurement System Variability • Small with respect to Process Variation • Small with respect to Specified Requirements Elsmar.com • Must be in Statistical Control Measurement IS a Process! Free of Assignable Causes of variation Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 34, Printed 2/9/04 Studying the Measurement System • Environmental Factors • Human Factors Elsmar.com • System Features • Measurement Studies Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 35, Printed 2/9/04 Standards • National In the US - Kept or Tracked by NIST • Primary Elsmar.com Copied directly from National Standard using ‘State-of-theArt’ Equipment • Secondary Transferred from Primary Standard • Working Used to calibrate laboratory and shop instruments Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 36, Printed 2/9/04 Environmental Factors • Temperature • Humidity • Vibration • Lighting Elsmar.com • Corrosion • Wear Where is the study performed? 1. Lab? 2. Where used? 3. Both? • Contaminants Oil & Grease Aerosols Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 37, Printed 2/9/04 Human Factors • Training • Skills • Fatigue • Boredom Elsmar.com • Eyesight • Comfort • Complexity of Part • Speed of Inspection (parts per hour) • Misunderstood Instructions Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 38, Printed 2/9/04 Human Measurement Errors • Sources of Errors Unaware of problem Inadvertent Errors • Attentiveness • Random Good Bad Elsmar.com • Good Mistake-Proofing Target Training Technique Errors Issue • Consistent Wilful Errors Accept OK! beta Reject alpha OK! (Bad mood) • Error Types (Can be machine or human) Type I - Alpha Errors [ risk] Type II - Beta Errors [ risk] Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Process in control, but needs adjustment, False alarm Measurement Systems Analysis Slide 39, Printed 2/9/04 Measurement System Features • Discrimination Ability to tell things apart • Bias (Accuracy) Elsmar.com [per AIAG] • Repeatability [per AIAG] (Precision) • Reproducibility • Linearity • Stability Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 40, Printed 2/9/04 Discrimination • Readable Increments of Scale • If Unit of Measure is too course: Process variation will be lost in Rounding Off Elsmar.com • The “Rule of Ten”: Ten possible values between limits is ideal Five Possible Values: Marginally useful Four or Less: Inadequate Discrimination Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 41, Printed 2/9/04 Discrimination Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 42, Printed 2/9/04 Range Charts & Discrimination Elsmar.com Indicates Poor Precision Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 43, Printed 2/9/04 Bias and Repeatability Precise Imprecise Accurate Elsmar.com Bias Inaccurate You can correct for Bias You can NOT correct for Imprecision Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 44, Printed 2/9/04 • Difference between average of measurements and an Agreed Upon standard value Bias • Known as Accuracy Bias Elsmar.com Standard Value • Cannot be evaluated without a Standard Measurement Scale • Adds a Consistent “Bias Factor” to ALL measurements • Affects all measurements in the same way Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 45, Printed 2/9/04 Causes of Bias • Error in Master • Worn components Elsmar.com • Instrument improperly calibrated • Instrument damaged • Instrument improperly used • Instrument read incorrectly • Part set incorrectly (wrong datum) Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 46, Printed 2/9/04 Bias and QS9000 BIAS - The difference between the observed Average of measurements and the master Average of the same parts using precision instruments. (MSA Manual Glossary) Elsmar.com The auditor may want evidence that the concept of bias is understood. Remember that bias is nothing more than an offset from ‘zero’. Bias is linked to Stability in the sense that an instrument may be ‘zeroed’ during calibration verification. Knowing this we deduce that the bias changes with instrument use. This is in part the concept of Drift. Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 47, Printed 2/9/04 Bias • I choose a caliper (resolution 0.01) for the measurement. I measure a set of parts and derive the average. Elsmar.com • I take the same parts and measure them with a micrometer (resolution 0.001). I then derive the average. • I compare the two averages. The difference is the Bias. Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 48, Printed 2/9/04 Repeatability • Variation among repeated measurements • Known as Precision • Standard NOT required • May add or subtract from a given measurement Repeatability Elsmar.com • Affects each measurement randomly Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Scale 5.15 = 99% Margin of Error Doesn’t address Bias Measurement Systems Analysis Slide 49, Printed 2/9/04 Repeatability Issues • Measurement Steps Sample preparation Setting up the instrument Locating on the part Elsmar.com • How much of the measurement process should we repeat? Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 50, Printed 2/9/04 Using Shewhart Charts I Elsmar.com Repeatability Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 51, Printed 2/9/04 Using Shewhart Charts II Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 52, Printed 2/9/04 Evaluating Bias & Repeatability • Same appraiser, Same part, Same instrument • Multiple readings (n≥10 with 20 to 40 better) • Analysis True AIAG Elsmar.com Average minus Standard Value = Bias 5.15* Standard Deviation = Repeatability or +/- 2.575 or +/- 2 [99% repeatability] [95% repeatability] • Histogram • Probability Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 53, Printed 2/9/04 Repeatability Issues • Making a measurement may involve numerous steps Sample preparation Setting up the instrument Locating the part, etc. Elsmar.com • How much of the measurement process should we repeat? How far do we go? Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 54, Printed 2/9/04 Bias & Repeatability Histogram Never include assignable cause errors Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 55, Printed 2/9/04 Linearity • The difference in the Bias or Repeatability across the expected operating range of the instrument. Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 56, Printed 2/9/04 Plot Biases vs. Ref. Values Elsmar.com Linearity = |Slope| * Process Variation = 0.1317*6.00 = 0.79 % Linearity = 100 * |Slope| = 13.17% Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 57, Printed 2/9/04 Causes of Poor Linearity • Instrument not properly calibrated at both Upper and Lower extremes • Error in the minimum or maximum Master Elsmar.com • Worn Instrument • Instrument design characteristics Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 58, Printed 2/9/04 Reproducibility • Variation in the averages among different appraisers repeatedly measuring the same part characteristic Elsmar.com • Concept can also apply to variation among different instruments Includes repeatability which must be accounted for. Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 59, Printed 2/9/04 Reproducibility Example Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 60, Printed 2/9/04 Calculating Reproducibility (I) • Find the range of the appraiser averages (R0) • Convert to Standard Deviation using d2* (m=# of appraisers; g=# of ranges used = 1) Elsmar.com • Multiply by 5.15 • Subtract the portion of this repeatability Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com due to Measurement Systems Analysis Slide 61, Printed 2/9/04 Calculating Reproducibility People variance Elsmar.com Times done Trials Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 62, Printed 2/9/04 Stability • Variation in measurements of a single characteristic Elsmar.com • On the same master • Over an extended period of time • Evaluate using Shewhart charts Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 63, Printed 2/9/04 Evaluate Stability with Run Charts Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 64, Printed 2/9/04 Stability Elsmar.com Both gages are stable, but..... Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 65, Printed 2/9/04 Importance of Stability • Statistical stability, combined with subjectmatter knowledge, allows predictions of process performance • Action based on analysis of Unstable systems may increase Variation due to ‘Tampering’ Elsmar.com • A statistically unstable measurement system cannot provide reliable data on the process Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 66, Printed 2/9/04 Elsmar.com Methods of Analysis Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 67, Printed 2/9/04 Analysis Tools • Calculations of Average and Standard Deviation • Correlation Charts Elsmar.com • Multi-Vari Charts • Box-and-Whisker Plots • Run charts • Shewhart charts Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 68, Printed 2/9/04 Average and Standard Deviation Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 69, Printed 2/9/04 Correlation Charts Describe Relationships • Substitute measurement for desired measurement Elsmar.com • Actual measurement to reference value • Inexpensive gaging method versus Expensive gaging method • Appraiser A with appraiser B Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 70, Printed 2/9/04 Substitute Measurements • Cannot directly measure quality • Correlate substitute measure Elsmar.com • Measure substitute • Convert to desired quality Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 71, Printed 2/9/04 Comparing Two Methods • Two methods Magnetic • Measure parts using both • Correlate the two Line of Perfect Agreement Elsmar.com • Compare to “Line of No Bias” • Investigate differences Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Line of Correlation Stripping Measurement Systems Analysis Slide 72, Printed 2/9/04 Measurements vs. Reference Data Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 73, Printed 2/9/04 Measurements vs. Reference Correlation Disparity Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 74, Printed 2/9/04 Comparing Two Appraisers Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 75, Printed 2/9/04 Run Charts Examine Stability Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 76, Printed 2/9/04 Multiple Run Charts Elsmar.com More than 3 appraisers confuses things... Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 77, Printed 2/9/04 Multi-Vari Charts • Displays 3 points High Reading • Length of bar; bar-to-bar; Bar cluster to cluster Elsmar.com • Plot High and Low readings as Length of bar Average Reading • Each appraiser on a separate bar • Each piece in a separate bar cluster Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Low Reading Slide 78, Printed 2/9/04 Multi-Vari Type I • Bar lengths are long • Appraiser differences small in comparison Elsmar.com • Piece-topiece hard to detect • Problem is repeatability Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 79, Printed 2/9/04 Multi-Vari Type II • Appraiser differences are biggest source of variation Elsmar.com • Bar length is small in comparison • Piece-to-piece hard to detect • Problem is reproducibility Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 80, Printed 2/9/04 Multi-Vari Type III • Piece-to-piece variation is the biggest source of variation • Bar length (repeatability) is small in comparison Elsmar.com • Appraiser differences (bar-to-bar) is small in comparison • Ideal Pattern Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 81, Printed 2/9/04 Multi-Vari Chart Example Normalized Data Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 82, Printed 2/9/04 Multi-Vari Chart, Joined Elsmar.com Look for similar pattern Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 83, Printed 2/9/04 Using Shewhart Charts • Subgroup = Repeated measurements,, same piece • Different Subgroups = Different pieces and/or appraisers Elsmar.com • Range chart shows precision (repeatability) • Average chart “In Control” shows reproducibility If subgroups are different appraisers • Average chart shows discriminating power If subgroups are different pieces (“In Control” is BAD!) Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 84, Printed 2/9/04 Shewhart Charts Elsmar.com This is not a good way to plot this data Too many lines Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 85, Printed 2/9/04 Shewhart Chart of Instrument Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 86, Printed 2/9/04 Gage R&R Studies Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 87, Printed 2/9/04 Gauge R&R Studies • Developed by Jack Gantt • Originally plotted on probability paper • Revived as purely numerical calculations Elsmar.com • Worksheets developed by AIAG • Renewed awareness of Measurement Systems as ‘Part of the Process’ Consider Numerical vs. Graphical Data Evaluations Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 88, Printed 2/9/04 Terms Used in R&R (I) Minimum of 5. 2 to 10 To accommodate worksheet factors • n = Number of Parts [2 to 10] Parts represent total range of process variation Need not be “good” parts. Do NOT use consecutive pieces. Screen for size Elsmar.com • a = Number of Appraisers Each appraiser measures each part r times Study must be by those actually using • R - Number of trials – Also called “m” in AIAG manual 1 2 3 4 5 1 Outside Low/High 1 Inside Low/High Target • g = r*a [Used to find d2* in table 2, p. 29 AIAG manual] Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 89, Printed 2/9/04 Terms Used in R&R (II) • R-barA = Average range for appraiser A, etc. • R-double bar = Average of R-barA, R-barB • Rp = Range of part averages Process Variation Elsmar.com • XDIFF = Difference between High & Low appraiser averages Also a range, but “R” is not used to avoid confusion • EV = 5.15 = Equipment variation (repeatability) • EV = 5.15 = Equipment variation (reproducibility) • PV = Part variation • TV = Total variation Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 90, Printed 2/9/04 R&R Calculations Left over Repeatability Elsmar.com Remember Nonconsecutive Pieces Left over Repeatability Measurement System Variation Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Product Process Variation Measurement Systems Analysis Slide 91, Printed 2/9/04 Accumulation of Variances Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 92, Printed 2/9/04 Evaluating R&R • %R&R=100*[R&R/TV] (Process Control) • %R&R=100*[R&R/Tolerance] (Inspection) Elsmar.com • Under 10%: Measurement System Acceptable • 10% to 30%: Possibly acceptable, depending upon use, cost, etc. • Over 30%: Needs serious improvement Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 93, Printed 2/9/04 Analysis of Variance I • Mean squares and Sums of squares • Ratio of variances versus expected F-ratio • Advantages Elsmar.com Any experimental layout Estimate interaction effects • Disadvantages Must use computer Non-intuitive interpretation Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 94, Printed 2/9/04 Analysis of Variance II • The n*r measurements must be done in random sequence [a good idea anyway] • Assumes that EV [repeatability] is normal and that EV is not proportional to measurement [normally a fairly good Elsmar.com assumption] • Details beyond scope of this course Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 95, Printed 2/9/04 Special Gauging Situations • Go/No-Go • Destructive Testing Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 96, Printed 2/9/04 If Gauges were Perfect Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 97, Printed 2/9/04 But Repeatability Means We Never Know The Precise Value Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 98, Printed 2/9/04 So - Actual Part Acceptance Will Look Like This: Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 99, Printed 2/9/04 The Effect of Bias on Part Acceptance Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 100, Printed 2/9/04 Go/No-Go gauges • Treat variables like attributes • Provide less information on the process, but... Elsmar.com • Are fast and inexpensive • Cannot use for Process Control • Can be used for Sorting purposes Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 101, Printed 2/9/04 “Short” Go/No-Go Study • Collect 20 parts covering the entire process range • Use two inspectors Elsmar.com • Gage each part twice • Accept gauge if there is agreement on each of the 20 parts * May reject a good measuring system Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 102, Printed 2/9/04 Destructive Tests • Cannot make true duplicate tests • Use interpenetrating samples Elsmar.com • Compare 3 averages • Adjust using √n Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 103, Printed 2/9/04 Destructive Tests: Interpreting Samples AIAG does not address Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 104, Printed 2/9/04 Summary Elsmar.com Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 105, Printed 2/9/04 Measurement Variation • Observed variation is a combination of the production process PLUS the measurement process Elsmar.com • The contribution of the measurement system is often overlooked Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 106, Printed 2/9/04 Types of Measurement Variation • Bias (Inaccuracy) • Repeatability (Imprecision) Elsmar.com • Discrimination • Linearity • Stability Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 107, Printed 2/9/04 Measurement Systems • Material • Characteristic Elsmar.com • Sampling and Preparation • Operational Definition of Measurement • Instrument • Appraiser • Environment and Ergonomics Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 108, Printed 2/9/04 Measurement Systems Evaluation Tools • Histograms • Probability paper • Run Charts Elsmar.com • Scatter diagrams • Multi-Vari Charts • Gantt “R&R” analysis • Analysis of Variance (ANOVA) • Shewhart “Control” Charts Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 109, Printed 2/9/04 Shewhart Charts • Range chart shows repeatability • X-bar limits show discriminating power Elsmar.com • X-double bar shows bias (if a known standard exists) • Average chart shows stability (sub-groups overtime) • Average chart shows reproducibility (sub-groups over technicians/instruments) Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 110, Printed 2/9/04 Conclusion • Rule of Ten • Operating Characteristic Curve Elsmar.com • Special Problems Go/No-Go Gages Attribute Inspection Destructive Testing Cayman Business Systems 980820 Revision J (513) 777-3394 Elsmar.com Measurement Systems Analysis Slide 111, Printed 2/9/04