SO YOU WANT TO FIX PARKING…
UNIVERSITY of HOUSTON
Parking and Transportation Services
Proposed 2012 – 2013 Parking Plan
Prepared October 2010
BACKGROUND





Parking deficit during peak times
Poorly maintained parking facilities
Inefficient visitor/event parking program
Losing parking inventory as quickly as gained
Campus enrollment and Customer Expectation growing
at a faster rate than parking services
 PTS is poorly viewed by campus community
CHALLENGES AHEAD
 Daily campus visits projected to increase 28% during the
next decade
 Record enrollment Fall 2010 and will continue to increase
 Continued construction - elimination of 1,929 parking
spaces in next two years
 Campus community’s reluctance to embrace alternative
forms of transportation
 Higher demands being placed on delivery of services
 Changing campus perspective of PTS
GOALS OF PARKING PLAN
 Improve customer service (i.e. PTS image)
 Improve visitor/event parking program
 Develop and promote Alternative Transportation
Program (ATP)
 Improve the physical parking facilities for long-term
serviceability
 Increase the parking supply to
get ahead of the supply/demand
curve
SERVICES ADDED OVER THE PAST TWO YEARS











Online Parking Registration
NextBus
Connect by Hertz
METRO Q-card issuance and loading
Improved Web Site
Installation of “Luke” Parking Meters
Reconfiguration of Welcome Center Garage
Opening of East Parking Garage
Extended Service Hours
Parking Availability Map (sponsored by UHDPS)
ERP Parking Program
PLANNED SERVICE IMPROVEMENTS






Online citation appeals verdicts
Installation of more “Luke” Parking Meters
Parking Customer Service Call Center
Addition of Parking Lots and Structures
Installation of More Bike Racks
Cougar Q-Card
WHERE WE ARE NOW…
…AND WHERE WE WANT TO BE
GOAL #1:
Improve PTS Customer Service (Image)
2010 Student Satisfaction Survey
% Satisfied
Spring
Change
2010
2008
2006
2004
2010-08
Shuttle bus service
85.20%
79.39%
80.80%
83.90%
5.81%
Shuttle bus timeliness
75.20%
75.10%
71.50%
73.80%
0.10%
Shuttle bus frequency
72.00%
73.95%
73.60%
75.60%
-1.95%
Parking -office
48.80%
58.68%
61.30%
45.50%
-9.88%
Parking Garage convenience
48.40%
Parking - Availability of spaces
25.40%
34.53%
31.00%
22.30%
-9.13%
PTS ORGANIZATIONAL CHART SEPT. 2009
Director
Robert J.
Browand
Assistant
Director Fidel
G Ramirez
Parking Appeals
Program Coordinator
Linda Steber
Office Coordinator
Thelma Cannon
Staff Supported
Office Assistant 1
Hope Salazar
Tina Anderson
Tracey Wiggins (info booth)
Gussie Robinson (info booth)
LaTasha Jones
Cashier (part time)
Danielle Morrison
Non-College Work Study
6 positions
50+ surface parking lots
2 garages
Over 18,000 parking spaces
Shuttle Service
Over 40,000 permits issued
Responsible for $8,000,000 in sales and fines
Three Customer Service Centers
Parking lot Maintenance
Parking Lot Renovation and Development
ERP Campus
PTS ORGANIZATIONAL CHART SEPT. 2010
Robert Browand
Director
Planning & Development
Policies & Procedures
Public Relations
Fidel Ramirez
Assistant Director – PTS (Information Technology)
Paul Lozano
Assistant Director - PTS Operations
i.e. Flex. Nextbus, PeopleSoft, B.A.S.I.S, Network
Connectivity, Telecom, S&B, PCI, Electronic Document
Storage
Transportation Services, Parking Operations, Garages and Visitor
Information Booths, Marketing and Customer Service Call Center
Graduate Student(s)
AM Operations Coord
Manager Customer
Service
Call Center
OPEN
Customer Service Rep
#2
OPEN
Customer Service Rep
#1
OPEN
PM Customer Service
Rep #1
OPEN
Customer Service Rep
#1 - Relief
Finance & Accounting
Human Resources & Payroll
Administrative Operations, Training
Willie Rodriguez
Eric Holamon
Non-College Work
Studies
Kathy Tran
Department Business Administrator
OPEN
Financial Coord. 2
Christopher Federico
PM Operations Coord
Tina Anderson
CSR #1 - Garage
Latasha Jones
CSR #1- Garage
Danielle Morrison
CSR #1- Garage
Tracey Wiggins
CSR #1- Booth
Gussie Robertson
CSR #1- Booth
Open
CSR #1- Visitor
Relief
Open
CSR #1 - Booth
Evening Ent. 1
Non-College Work
Studies (1-2)
Thelma Cannon
Financial Asst. 2
Hope Salazar
Financial Asst.
1
Non-College Work
Studies (1-2)
Linda Steber
Program Coord.
COST OF REORGANIZATION
Proposed Parking and Transportation Payroll
FY10 Parking and Transportation Payroll
Increase in Payroll
$1,051,838
$677,020
$374,818
GOAL #2:
Improve Visitor/Event
Parking Program
KEYS TO IMPROVING VISITOR/EVENT PARKING
 Parking garages greatly enhance the visitor parking
experience by making it easy to find available parking
 Garage also provide more parking options of event
organizers and attendees
 The instillation of “Luke” parking meters in designated
areas of surface parking lots will also improve parking
accessibility for visitors
 Development of event parking registration and policy
Visitor parking
(Red Area) will
be added to
the Stadium
Lots during
garage
construction.
Afterwards it
will move into
the garage
and the area
will become
student
parking
A “Luke” parking
meter will be
added to the Law
Center Lot.
Two “Luke”
parking meters
will be installed
in lot 16F.
These will also
be used for
event parking
for Fine Arts
One “Luke” will be
installed at ERP
to accommodate
visitor parking
GOAL #3:
Develop and Promote
Alternative Transportation Program
UH ALTERNATIVE TRANSPORTATION PLAN
 The purpose of the ATP is to reduce the number
of vehicles driving to campus through a series of
organized events, training programs, and
incentives.
 Our Goal is to have 5% of the campus
community using an alternative form of
transportation by the end of FY 2012.
ATP HIGHLIGHTS

Commuting Options
•
•
•
•
•

Carpool
Bicycle
Bus
Walk
Vanpool
Program Components
•
•
•
•
•
•
•
•
•
•
Emergency Ride Home
Cougar Line Shuttle
Charter Bus Service
Cougar Qcard
Ride Sponsor Agreement
Daily Parking Permits
Connect by Hertz
Pre-Tax Payroll deductions
Refer-A-Friend Program
Ride matching Service
GOAL #4:
Improve the physical parking facilities
for long-term serviceability
GOAL #5:
Increase the parking supply and get
ahead of the supply/demand curve
2010/2011 Parking Plan
TPAC in 2009
CONSTRUCTION PROJECTS AND THEIR EFFECT
ON CAMPUS PARKING – 2009 (Total lost spaces 1,784)
Moores School of Music Expansion 2013
347 spaces permanent
METRO Light Rail 2010/11
450 spaces permanent
North End zone Expansion 2010
250 spaces permanent
Central Plant Expansion 2010
100 Spaces Permanent
West Utility Plant 2010
150 spaces permanent
UC Expansion/Renovation 2012
60 during construction perhaps permanent
Underclassmen Housing I 2009
260 spaces during construction, 131 permanent
Underclassmen Housing II 2010
221 spaces permanent
Optometry Addition 2010
75 spaces permanent
PARKING PROJECTS WITH PROJECTED PARKING GAINS: 2010-2011 PLAN
SPACES GAINED: GROSS 5,530; NET 1,836
Possible Location of Multimodal Garage
2,000 spaces (1,400 gain)
Possible Location of Multimodal Garage
2,000 spaces (1,400 gain)
Pave Lot 9B, improve lighting and drainage
Modify Lot 21A and 20B
Possible Location of Multimodal Garage
2,000 spaces (1,400 gain)
East Parking Garage Fall 2009
1,500 spaces (1,000 gain)
Pave Lot 4A, improve lighting and drainage
PROJECTED FALL PARKING SURPLUS/DEFICITS
2010/2011 PARKING PLAN
Parking Surplus/Deficit
Actual
Fall 08
New Demand
Projected Parking Avail for St and F/S
Fall 09
Fall 10
Fall 11
Fall 12
Fall 13
Fall 14
851
490
181
(777)
179
889
Projected Demand
15,106
15,957
16,447
16,628
15,851
16,030
16,919
Beginning Fall Supply
16,667
15,907
16,884
16,384
18,324
17,226
19,226
(760)
977
(500)
1,940
(1,098)
2,000
-
Ending Space Inventory
15,907
16,884
16,384
18,324
17,226
19,226
19,226
Effective Fall Supply
15,834
15,112
16,040
15,565
17,408
16,365
18,265
728
(845)
(407)
(1,063)
1,557
335
1,346
Additions/Deletions
Surplus/Deficit
UNIVERSITY OF HOUSTON
Parking and Transportation Services
Parking Permit Rates
FACULTY/STAFF
FY2010
FY2011
STUDENTS
FY2010
FY2011
Covered
$572
15%
$629
10%
Economy
$58
8%
$63
8%
Reserved
$409
15%
$450
10%
Economy Plus
$86
8%
$93
8%
Gated Annual
$285
15%
$314
10%
RHE Annual
$199
8%
$215
8%
Gated Semester
$171
15%
$188
10%
RHE Semester
$119
8%
$128
8%
Ungated Annual
$163
15%
$180
10%
Annual
$153
8%
$166
8%
$98
15%
$108
10%
Semester
$92
8%
$99
8%
Garage Annual
$431
15%
$474
10%
Summer Permit
$30
$40
33%
Garage Semester
$259
15%
$285
10%
Handicap
$155
8%
Ungated Semester
Motorcycle
Average Increase
15%
10%
$144
8%
$0
$0
Garage Annual
$235
12%
$264
10%
Garage Semester
$141
12%
$158
10%
Average Increase
Adj. for Summer Permit
8.5%
15.8%
9.9%
Proposed 2012-2013
Parking Plan
PLANNED CONSTRUCTION PROJECTS AND THEIR EFFECT ON CAMPUS PARKING – 2010
Lost Spaces in FY2011 – 1597 (800 Permanent) / Total lost spaces 1,929 (1,100 Permanent)
Leek Street Lots – spring 2011 – 240 spaces
Lot 16D Expansion – spring 2011 – 130 spaces
16B Garage – fall 2015 – 2400 spaces
18A Garage – fall 2014 – 600 spaces
Stadium Garage – fall 2012 – 2400 spaces
Lot 19D expansion – spring 2011 – 132 spaces
RED – Project to be
completed in FY2011
GREEN – Project to be
completed in 2012
Loop Road - 2012
13A Garage – fall 2014 – 400 spaces
Lot 20C Ent. – summer 2011
PURPLE – Proposed
parking garages
BLUE – Parking lot
renovation projects
9B Lot Renovation 2014 & 2015
Bayou Oaks – spring 2011 – 80 spaces
4A Lot Renovation 2012 & 2013
McGregor Lot – summer 2012 – 500 spaces
PROJECTED FALL PARKING SURPLUS/DEFICITS2012-2013 PROPOSED PARKING PLAN
Parking Surplus/Deficit
Actual
Fall 08
New Demand
Projected Parking Avail for St and F/S
Fall 09
Fall 10
Fall 11
Fall 12
Fall 13
Fall 14
851
490
181
(777)
179
889
Projected Demand
15,106
15,957
16,447
16,628
15,850
15,945
16,834
Beginning Fall Supply
16,667
15,907
16,884
15,964
15,966
18,415
18,213
(760)
977
(920)
2
2,449
(202)
-
Ending Space Inventory
15,907
16,884
15,964
15,966
18,415
18,213
18,213
Effective Fall Supply
15,834
15,112
16,040
15,166
15,168
17,494
17,302
728
(845)
(407)
(1,462)
(683)
1,549
468
Additions/Deletions
Surplus/Deficit
Fall 2012 an additional 5% of students will start using METRO
Projects/Supply/Demand
Handout
UNIVERSITY OF HOUSTON
Parking and Transportation Services
Proposed Projects and Funding Requirements and Affect on Parking SupplyFY2011 - FY2015
Revised 10/21/10 rjb
Change in Parking Spaces
FY
Project
Projected
Cost
2011
Lot Maintenance
METRO Light Rail
Fiscal Year Total:
Lot Maintenance
Lot 4A Renovation- Phase V
Lot 18A Deck
McGregor Lot
UC Addition
Fiscal Year Total:
2013
2014
Lot
Maintenance
Parking Garage #3
Lot 18A deck
Garages 13A and loop road
Lot 4A Renovation- Phase VI
Fiscal Year Total:
Lot Maintenance
Parking Garage #4 Suggested location Lot
16B
Garages 13A
Pave one half of Lot
9B
Faculty/Staff
-
Net
360,000
120,000
400,000
100000
20,000,000
$21,380,005
$400,000
400,000
6,000,000
1,900,000
$8,700,000
-500
0
-500
-225
-225
240
80
130
-
Net
0
-500
-77
-77
-302
-77
0
0
0
132
0
55
240
80
130
132
-700
-920
-272
0
0
0
0
-272
-272
-272
0
0
-226
500
-272
0
2
-251
0
600
0
-251
0
349
0
2,100
600
-251
0
2,449
400
0
400
-632
400
400
400
30
-202
0
0
0
0
1,329
132
450
-700
-1425
-226
0
0
-226
500
0
0
274
0
0
1,500
600
0
0
2,100
-226
500
500
1,500
600
2,100
-700
-975
132
0
600
-251
600
Total
0
0
240
80
130
$400,000
6,000,000
500,000
$6,900,000
+
$400,000
24,000,000
Fiscal Year Total:
2015
+
$500,000
Optometry Expansion
Leek Street Temporary
Lots
Bayou Lot
IM Fields
Y-building
Parking Garage #3
2012
Student
Lot Maintenance
$500,000
$24,900,000
-632
30
30
-632
30
-602
0
0
0
0
0
0
732
-200
532
$400,000
Pave one half of Lot 9B
Fiscal Year Total:
GRAND TOTAL:
-632
0
500,000
$900,000
0
0
0
0
0
0
$62,880,005
2,630
-1,833
797
0
Demand Calculation
Actual
Fall 08
Projected Permitted Parking Demand
Fall 09
Fall 10
Fall 11
Fall 12
Fall 13
Fall 14
Student
Projected Fall Enrollment
% Enrolled students purchase permits
Student Permit Sales
Target Permit to Space Ratio
Student Demand
36,104
37,000
37,463
37,931
38,405
38,645
39,262
0.712
0.693
0.700
0.700
0.650
0.650
0.650
25,690
25,637
26,224
26,552
24,963
25,119
25,520
2.2
2.0
2.0
2.0
2.0
2.0
1.9
11,755
12,702
13,112
13,276
12,482
12,560
13,432
4,782
4,978
5,003
5,028
5,053
5,078
5,104
1.4
1.5
1.5
1.5
1.5
1.5
1.5
3,351
3,255
3,335
3,352
3,369
3,386
3,402
15,106
15,957
16,447
16,628
15,850
15,945
16,834
Faculty
Faculty Staff Permit Sales
Target Permit to Space Ratio
Faculty Staff Demand
Projected Demand
2014 Target Oversell for Student Permits is reduced to 1.9 (benchmark 1.8 - 2.0)
Parking Surplus/Deficit
Actual
Fall 08
New Demand
Projected Parking Avail for St and F/S
Fall 09
Fall 10
Fall 11
Fall 12
Fall 13
Fall 14
851
490
181
(777)
179
889
Projected Demand
15,106
15,957
16,447
16,628
15,850
15,945
16,834
Beginning Fall Supply
16,667
15,907
16,884
15,964
15,966
18,415
18,213
(760)
977
(920)
2
2,449
(202)
-
Ending Space Inventory
15,907
16,884
15,964
15,966
18,415
18,213
18,213
Effective Fall Supply
15,834
15,112
16,040
15,166
15,168
17,494
17,302
728
(845)
(407)
(1,462)
(683)
1,549
468
Additions/Deletions
Surplus/Deficit
Fall 2012 an additional 5% of students will start using METRO
Financials
Handout
60%
19%
EXPENDITURES
9%
22%
13%
70%
48%
43%
31%
23%
20%
34%
23%
20%
27%
39%
52%
80%
40%
32%
90%
25%
100%
47%
50%
Projetcs
30%
33%
40%
39%
38%
Salaries & Benefits
28%
30%
34%
32%
39%
40%
M&O
40%
40%
6%
13%
Debit Srv
20%
16%
16%
18%
16%
19%
18%
19%
20%
21%
16%
20%
10%
21%
FY02-10 - Actual
FY12
FY13
0%
FY02
FY03
FY04
FY05
FY06
FY07
FY08
FY09
FY10
FY11
FY11 – Budgeted
FY12-13 - Projected
Rates Handout
TTU
$1,400
UH
$1,200
$1,000
Other Average (2010-11)
$1,000
$480
$275
$275
$192
$180
$200
$173
$400
$138
$600
$660
$1,200
$800
UTSA
$800
TAMU
$600
ASU
$400
GSU
Temple
$0
$1,344
UT-Austin
$200
$0
UTSA
UT-Austin
TTU
ASU
GSU
UH
$356
$1,400
$1,600
$335
$1,600
F/S Gated
$314
$1,344
F/S Ungated
Other Average (2010-11)
TAMU
$0 $0 $0 $0 $0
Temple
2010-2011 Parking Rate Comparisons
GSU
$400
Other Average (2010-11)
TTU
$0 $0
ASU
$600
$500
$400
$780
$660
$700
$660
$800
$474
TAMU
$900
$444
$550
$548
UT-Austin
UTSA
$200
$0
$534
$450
$600
$464
$800
UH
$432
$744
$1,000
F/S Garage
Temple
$408
$1,000
$1,200
$551
F/S Reserved
Temple
UT-Austin
TTU
TAMU
UH
$300
Other Average (2010-11)
$200
UTSA
$100
GSU
$0
1
Rates over $1,000 not used in average calculations
ASU
$275
$236
$206
$175
$173
$105
$400
Other Average (2010-11)
TAMU
$400
ASU
$200
$1,116
$1,020
TTU
$808
TAMU
Other Average (2010-11)
$600
Temple
$0
$720
$800
UTSA
UH
$398
$480
UH
$1,000
$275
UT-Austin
$600
$200
UTSA
TTU
$800
$1,200
$215
$1,000
Student Resident
$195
$1,200
GSU
$175
$1,056
Student Commuter
ASU
UT-Austin
GSU
Temple
$0
2010-2011 Parking Rate Comparisons
$300
$200
$100
$0
TTU
UT-Austin
Other Average (2010-11)
150
100
UTSA
50
ASU
$280
200
GSU
0
Rates over $1,000 not used in average calculations
UTSA
TAMU
GSU
250
$166
$660
$609
TAMU
300
$115
$400
$264
$500
UH
$104
$444
$600
$520
$700
$602
$800
$645
$780
$900
Economy
Temple
$63
Garage Student
Temple
UH
TTU
UT-Austin
Other Average (2010-11)
ASU
Discussion of Parking Plan
and Required Parking Fees