Air France-KLM, a leader in China May 2014 1

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Air France-KLM,
a leader in China
May 2014
1
Beijing 14 7
Wuhan 3
Shanghai 14 12
Chengdu 4
Hangzhou 3
Taipei 7
Guangzhou 7
Xiamen 3
Hong Kong 7 7
WEEKLY FREQUENCIES
Air France
KLM
AIR FRANCE KLM NETWORK IN CHINA
Air France and KLM operate 88 weekly flights connecting their hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol to
9 destinations in Greater China - Beijing, Shanghai, Hong Kong, Guangzhou, Chengdu, Hangzhou, Wuhan, Xiamen and
Taipei. With its partners China Southern and China Eastern, Air France-KLM offer up to 128 weekly frequencies to China.
Air France-KLM has a joint-venture agreement with China Southern and China Eastern on selected Chinese destinations.
Air France has been present in mainland China since 1966. This shared history
has given the Company and staff a strong feeling of attachment to the country.
Air France and KLM were the first European carriers to serve Beijing, Shanghai,
Guangzhou, Hangzhou, Chengdu, Xiamen and Wuhan.
Refined cuisine, technological innovations and many more customized offers
turn Air France and KLM flights into a privileged experience for every passenger.
Before, during and after the trip and on all flights to and from China, Air France
and KLM offer all their Chinese customers tailored products and services.
In an aim to offer its customers even more choice and possibilities, Air France
operates flights to Beijing, Shanghai and Hong Kong equipped with four travel
classes, including La Première.
The Group is currently European leader between China and Europe, in terms of
the number of passengers carried. Air France and KLM operate 88 weekly flights
connecting their hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol to
9 destinations in Greater China - Beijing, Shanghai, Hong Kong, Guangzhou,
Chengdu, Hangzhou, Xiamen, Taipei and Wuhan.
Starting on 27 May 2014, Air France will serve Hong Kong by Airbus A380, the
second destination in China to be served by the super jumbo after Shanghai.
3
La Première: an inflight service combining comfort and prestige
“Best & Beyond”, Air France’s long-haul ambition
Enjoy precious moments, relax in your own private lounge where time stands
still, fall asleep as if you were in your own bed. Air France invites you on a unique,
made-to-measure journey on board its new collection: the La Première suites.
Air France is undergoing a transformation and is reasserting itself as a global
reference.
With soft colours, top-of-the-range materials, exquisite flavours and service
excellence, Air France will surprise its guests by defining bold concepts in a
refined cabin.
La Première, a fully personalized,
exceptional service
• Exclusive, personalized service at the airport
At Paris-Charles de Gaulle airport, customers are totally looked after from their
arrival, when a porter takes charge of their baggage, to check-in formalities,
and then in the La Première lounge. This exclusive itinerary saves precious time,
allowing passengers to take advantage of the luxurious La Première lounge at
Paris-Charles de Gaulle.
• An inflight service combining comfort and prestige
On board, each suite ensures optimum privacy and enables customers to be
totally or partially alone, in absolute comfort. Each customer designs their own
journey. Well-being, relaxation and serenity go hand in hand, for an exceptional
trip.
In an instant, the seat turns into a fully-flat bed over two metres long. The armrests are fully retractable and offer a vast space 77 cm wide. When the curtains
are closed, the partition raised and the light subdued, the suite embraces the
passenger, for total privacy.
• Menus prepared by Michelin-starred chefs
La Première offers cuisine worthy of the finest restaurants. As in the best French
restaurants, Air France receives its guests and offers exceptional service.
There are dishes to savour designed by Joël Robuchon, the chef with the most
Michelin stars in the world, Régis Marcon, an iconic French chef specializing
in regional dishes, Guy Martin, the renowned chef from the Grand Véfour
restaurant, Michel Roth, Michelin-starred chef from the Ritz, Anne-Sophie Pic,
Michelin-starred chef from the Pic restaurant and several others.
At each stage of their trip, passengers are constantly pampered by Company
personnel. Consideration, discretion and awareness are the three essential
qualities of our ground staff and 1,500 pursers, hostesses and stewards specially
selected from Air France’s 15,000-strong flight crews to satisfy the expectations
of La Première passengers.
5
Business, a private cocoon in the sky
Business,
a private cocoon in the sky
In its Business cabin, Air France has created a real cocoon in the sky –comfort,
space and privacy at the heart of a curved structure.
This new seat has been developed around the concept of three “F’s”:
FULL FLAT - the seat converts to a fully flat bed – 180° - for crossing time zones
without fatigue;
FULL ACCESS - direct access to the aisle, regardless of the seat’s location in
the cabin;
FULL PRIVACY - a protected area through the seat’s enveloping curves, providing a true bubble of privacy in the sky.
Work, play, eat or sleep, the seat adapts itself to each individual for the duration
of the trip.
A large, adjustable table, covering 25% more space (48 x 42 cm) than current
seats, serves as a high-end dining area or an optimized desk. A second side
table, fully integrated into the seat, further expands total available surface.
As for storage space, nothing is left to chance. Spaces are provided for easy
passenger access to shoes, bags or purses. Books, magazines or tablets slip
into a pocket, accessible even when the seat is reclined.
• Exceptional fine dining
Sublime flavours, Michelin-starred menus, in Business class Air France offers
exceptional cuisine. Régis Marcon, Michel Roth, Joël Robuchon and Guy Martin
are just some of the great names in French haute cuisine who take it in turn to
delight customers. Varied aperitifs, delicious main dishes, collections of desserts,
the menu is a real gourmet delight.
Jean-Marie Massaud, a famous French designer, has designed Air France’s new
tableware in the Business cabin. Each piece has been carefully designed to
evoke lightness and flight, concepts close to the designer’s heart. The dishes
and plates are subtly raised up, the glasses are slender and the tray is slightly
curved. The materials chosen are delicate, with many pieces made from porcelain and fine glass.
• A 3,000 sq. m. lounge at Paris-Charles de Gaulle
Around the world, Air France customers travelling in Business class have access
to over 500 Business lounges, including 50 Air France lounges, offering a wide
range of services in a calm and welco¬ming environment, away from the bustle
of the airport. At Paris-Charles de Gaulle, Air France Business customers have
access to six lounges on departure of their flight (Terminal 2E, 2F and 2G) and
one arrivals lounge (Terminal 2C).
Air France currently offers the largest Business class lounge on its network at
Paris-Charles de Gaulle, situated in the new boarding satellite Hall M of Terminal
2E. Spanning over 3,000 sq. m and dedicated to customers’ well-being, this new
lounge, designed by Noé Duchaufour-Lawrance, allows passengers to make the
most of their time prior to take-off or between flights. In this haven of peace,
an offer of hot food supplements the snacks and beverages already provided
in other Air France lounges. A Clarins beauty care and massage service and
shower facilities invite passengers to relax before boarding and Wi-Fi access,
touch screens and self-service computers allow passengers to work in peace.
7
Premium Economy,
a new more comfortable way of travelling
Premium Economy, additional
comfort and services
Since 2009, the Premium Economy cabin has been offering customers a
new more comfortable way of travelling for business or pleasure at affordable
prices, in a separate cabin. The seat offers 40% more space than Economy
class and has won over more than 3 million customers since its launch.
Air France continues to improve its comfort by offering new softer seat
cushions, a new HD screen and a multi-position foot rest to suit passengers’
different needs.
Economy, offering optimum
comfort for all
In Economy, the new contemporary seat offers more legroom thanks to the
work on its design and ergonomic structure. For more comfort, Air France has
worked on the seat cushion and seat back and is using new foam. Wide, soft
headrests, which can be adjusted in height and width, adapt to all passengers.
The armrests are fully retractable and blend into the seatback, facilitating seat
access and promoting rest, especially for parents travelling with children.
• Choosing one’s entertainment programme
has never been easier and more intuitive
In Economy and Premium Economy, each customer has their own touch screen
offering high definition images.
The latest generation screen is significantly larger: 12 inches (30.5 cm) in Premium
Economy versus 10 inches previously, 9 inches (22.9 cm) in Economy – versus
6 to 8 previously. It offers an exclusive in-flight browsing experience, similar to
browsing a tablet. With a brand new graphic interface, choosing a programme
has never been easier or more intuitive. The browsing interface is available in
twelve languages including Chinese.
Since this autumn, Air France passengers have been able to enjoy their film as
well as the entire in-flight entertainment offer as soon as they board to when
they arrive at their destination. This way, customers on average benefit from
an additional hour of entertainment, independently of the take-off, landing and
taxiing phases.
• A gourmet dining service
On long-haul flights, Air France’s meal service combines quality, balanced and
original dishes. During the aperitif, Champagne, wine, fruit juice and many other
beverages (alcoholic or not) are available for passengers, accompanied by
savoury biscuits.
A choice of two hot dishes is offered. Customers can try a number of gourmet
creations that vary from one month to the next and the destinations served by
the Company.
This main dish is accompanied by a “cool box” in the Air France colours containing fruit, cheese and butter, an elegant addition to the meal tray. A starter,
dessert and an offer of bread round off this complete meal. At the end of the
meal, coffee, tea and liqueurs are served by the cabin crew.
A second hot meal is now available on flights lasting longer than 8 and a half
hours. On flights lasting more than 10 and a half hours, ice cream is also available
for all customers, proving a new gourmet experience during the flight.
9
France is in the air
With its new advertising campaign « France is in the air », Air France is daring to be
different to carry the ambitions of the Transform 2015 plan. This campaign consists
of six visuals illustrating the services offered by the Company: the comfort of the
A380, the new La Première cabin, the new Business cabin, gastronomy, the network
and SkyPriority. It is supplemented by twelve visuals depicting iconic destinations
served by Air France including China.
With its new signature «France is in the air», the Company illustrates France’s
openness and internationality and highlights the positive universal values associated
with France: the art of living, a French spirit, luxury brands and Michelin-starred
chefs who are popular in France and abroad.
11
World Business Class: a new concept of comfort
With this new design sustainability and
innovation are the two principles
KLM’s long-haul cabins
World Business Class
World Business Class is available on intercontinental flights and provides
passengers with a new concept of comfort. On flights to China, World Business
Class is currently available to Chengdu, Shanghai, Beijing and Hong Kong, and
is gradually being rolled out on the other Chinese routes served by KLM.
• On board: enhanced comfort
KLM does its utmost to meet every expectation. In 2011 KLM introduced the new
tableware for passengers in World Business Class and Europe Business Class,
designed by Marcel Wanders. His designs reflect the past of KLM and give a new,
surprising vision for the future. In the same year, Viktor & Rolf introduced the amenity kits. These amenity kits contain all passengers’ essentials for ensured comfort.
The kits contain a toothbrush & toothpaste, socks etc. to make our customers feel
as comfortable as possible.
• New business class interior
In 2013 KLM introduced, together with the Dutch top designer Hella Jongerius,
a whole new atmosphere in the World Business Class. The feeling of home of
the passengers had to be increased by the new design of Hella Jongerius. The
full-flat seat contributes to the complete comfort. Besides the recognizable, fresh,
blue KLM-color, Jongerius used warm colors to create a comfortable atmosphere.
With this new design sustainability and innovation are the two principles.
• Inflight entertainment
Passengers benefit from a state-of-the-art interactive entertainment system,
more than 85 films, over 150 TV programs, as well as 50 KLM exclusive audio
programs and over 200 CD’s. The entire fleet is equipped with this system. Of
course passengers can also enjoy reading a wide range of international newspapers and magazines provided on board.
• A wide range of menus
Special attention has been paid to the inflight menus. Passengers can enjoy the
following:
• One of several three-course menus designed in cooperation with “Young
European restaurant owners”
• A wine list specially selected by well-known sommeliers
• A light meal or snack on night flights
• Non-stop Skybreak service on flights of over eight hours (assortment of small
snacks and refreshments)
• In Addition
Just before landing at Amsterdam-Schiphol Airport, KLM provides passengers with
all the transfer information they need (flight times, boarding gate number, airport
map) on the video screens.
13
KLM has two modern Crown Lounges
at Amsterdam Airport Schiphol
• At The Airport: Benefits That Save Time
Passengers travelling in World Business Class and/or Elite and Elite Plus customers can benefit from a number of exclusive services:
- Dedicated check-in desks for World Business Class passengers and SkyTeam
Frequent Flyers with Elite or Elite Plus status
- Priority baggage handling
- An additional baggage allowance of 10 kg (total of 30 kg)
- Two carry-on items
- Priority boarding
- Disembarking for World Business Class and Europe Select passengers
- Access to the KLM Crown Lounges
- Fast-track customs and police formalities at Amsterdam Schiphol Airport (for
flights between Schengen countries) and certain other European airports
• Lounges At Schiphol
KLM has two modern Crown Lounges at Amsterdam Airport Schiphol, one
in the Schengen area as well as an Intercontinental Crown Lounge. Together
the Crown Lounges offer over 1440 seats on 6,000 sq. m. and are equipped
with entertainment rooms with individual screens with TV, music and games on
demand. Furthermore there is a separate smoking room and several self service
buffet areas with a wide selection of warm, healthy meals, together with snacks
and drinks. For passengers with a transfer there are showers or deep rest areas
with comfortable seats (only in the Intercontinental lounge). For business travellers who are looking for a place to work; e.g. free WiFi, in-seat power and data
ports in several seats and workplaces with a PC are available.
15
KLM offers their customers extra comfortable seats in
Economy Comfort
Economy Class
• Key benefits
Travelling KLM Economy Class on long-haul flights combines comfort and
relaxation. Passengers can expect optimum travel conditions at the best value
for money.
• The latest innovations
KLM is continuously improving its products and services. KLM Economy Class
features a complete range of services to make a journey even more enjoyable:
- Ergonomically-designed seats for maximum comfort.
- With the video-on-demand system on board our Long Haul fleet, passengers
can choose from a large selection of programs on the individual interactive
screens built into the seat’s headrest.
- The possibility of receiving and sending text messages and e-mails.
• Attentive service to meet individual needs
To ensure optimum comfort, KLM offers personalized services
- The cabin crew speak several languages
- Seats allow passengers to rest and relax
- Seats are equipped with adjustable headrests and armrests and lumbar support
- Hot towels are distributed before the meal on long-haul flights
- A blanket and a pillow are provided for a full night’s sleep
- Activity sets for kids and baby care items, ensuring everyone enjoys their time
on board
- A meal and a light meal, regardless of the flight duration, plus snacks on flights
longer than 7 hours (including tubs of ice-cream)
KLM offers their customers extra comfortable seats in Economy Class, on European or Intercontinental flights.
Economy Comfort
The Economy Comfort zone offers:
- Up to 10 cm (4 inches) more legroom
- Up to double the normal recline
- Seats in front of the Economy Class cabin
Passengers can reserve their Economy Comfort seat online when making their
booking or via MyTrip (at KLM.com) up to 48 hours before departure.
From the moment passengers arrive at the airport, they have also the possibility
of checking in at a self-service kiosk in a dedicated check-in area.
• Passengers benefit from the following after the flight
- Before landing at Amsterdam-Schiphol, passengers are provided with updated
transfer information (boarding gate number, departure time)
- Once on the ground, they can simply go straight to the boarding gate of their
connecting flight
- Additional information can be found at one of the KLM transfer desks
Passengers can also use one of the self-service transfer kiosks at AmsterdamSchiphol airport.
17
Dedicated reception staff
Personalized services for Chinese customers
Air France and KLM offer customers travelling on their Chinese routes the
excellence of a personalized service combined with a wide range of products
exclusively designed for flights to and from China.
At the airport
• Dedicated reception staff
At Paris-Charles de Gaulle and Amsterdam-Schiphol airports, Air France and
KLM Mandarin and Cantonese-speaking staff are available to assist customers
with their departure, arrival, and transit formalities.
• Crew training in Chinese cultural specifics
On board
Air France and KLM have created services specifically tailored to accommodate
their Chinese passengers. The two companies have established an outreach
programme on Chinese culture for their flight attendants. Their gestures and
register of language used reflect Air France’s constant search for excellence,
hospitality and service. In addition, Chinese interpreters have been on board all
Air France flights to and from China. Chinese flight attendants are also on board
KLM flights.
• Tailoring in-flight services to our customers
In-flight announcements are made in Mandarin or Cantonese depending on the
destination of the flight.
Adapted versions of Air France and KLM in-flight magazines in Chinese are
available for passengers. A selection of Chinese newspapers and magazines are
also available on all flights.
In each Air France and KLM cabin, an individual screen respectively shows up to
125 and 85 films available in a number of language versions (up to 9), including
in the original Chinese version or with subtitles. In all, up to 600 hours of programming are available. A choice of 200 to 300 CDs with an extensive range of
music types is also on offer, allowing passengers to compile their own personal
programme of music.
Air France and KLM have also developed an exclusive service for their Chinese
customers. Flight attendants offer all passengers menus translated in Chinese,
enabling them to read the menu in their own language, along with oshiboris (hot
or cold towels) once they are comfortably seated in the cabin.
• Air France and KLM offer dishes from around the world
Air France and KLM place particular emphasis on openness to other cultures,
by listening attentively to customers’ wishes with regard to their taste in food.
While providing a French fine dining experience, Air France pays attention to
adapting its menus to the culture or dietary needs of its customers.
For Chinese customers, the chefs of Air France’s airline catering subsidiary,
Servair, develop a range of fine Chinese dishes served in Business, Premium
Economy and Economy classes.
On flights in Business and La Première to Shanghai, as an alternative to the
suggestion of the day, a selection of 6 varied gourmet dishes is offered.
On KLM flights to China, the Company also offers Chinese dishes in World
Business Class, Economy Comfort and Economy Class.
In addition, Jasmin tea is offered in all Air France cabins and Dilmah green tea in
all KLM cabins.
19
SkyPriority - exclusive advantages from
check-in to baggage delivery
SkyPriority - exclusive advantages
from check-in to baggage delivery
At SkyTeam level, SkyPriority delivers the most exclusive benefits offered by the
Alliance’s 20 member airlines to ensure the smoothest possible experience for
passengers travelling in La Première, Business, Premium Economy class as well
as SkyTeam Elite Plus members.
SkyPriority is operational at the international airports of Beijing, Shanghai, Hong
Kong, Guangzhou, Chengdu, Hangzhou, Wuhan, Xiamen and Taipei. The instantly-recognizable SkyPriority logo is printed on boarding cards and features on
all airport signage. The free service offers eligible passengers priority at check-in,
faster, privileged access to security checks and customs formalities, plus priority
boarding.
SkyTeam is the first airline alliance to offer Premium passengers a series of
priority ground services. SkyPriority is currently available at over 1,064 airports
worldwide
Over 1,000 destinations
with SkyTeam
The SkyTeam airline alliance currently has 20 members worldwide including four
Chinese companies, China Southern, China Eastern, China Airlines and Xiamen
Airlines. In order to provide customers global passenger and cargo transport
services, airlines have set up alliances, enabling them to develop their services
and increase their growth prospects on all markets. When they travel on one
of the 20 SkyTeam member airlines, customers benefit from the same facilities
whichever airline they travel on. They can earn miles on all airlines and benefit
from over 520 lounges worldwide. In total, SkyTeam’s 20 member airlines serve
over 1,064 destinations, in 178 countries.
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Flying Blue - the leading frequent flyer programme
Flying Blue, Europe’s leading frequent flyer programme with 21 million members,
groups together 35 airline and over 100 non-airline partners.
The more frequently its members travel, the more their loyalty is rewarded. With
the Flying Blue card, customers can access a whole raft of services specially
designed to make travelling more enjoyable.
At Schiphol-Amsterdam and Paris-Charles de Gaulle airports, Flying Blue Silver
members can access the lounge for a fee of 35 euros or 5,000 Flying Blue
miles. Flying Blue Platinum/Gold members can purchase access for two guests
(maximum) for the same fee or number of Flying Blue miles.
On www.airfrance.fr and www.klm.com, members are free to consult their
account, directly order their award tickets or request mile updates.
On the www.flyingblue.com website, members can easily book promotional
award tickets exclusively available online: Web@wards. Members can also
consult the many ways to earn and spend their miles as well as an exhaustive
list of all the programme’s partner offers in “Flying Blue Store”.
New members have access to a clear presentation of Flying Blue with a detailed
description of the different benefits that come with each status, together with
videos and tutorials.
www.flyingbluenews.com.
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Stay connected to Air France and KLM
with your smartphone
The latest technologies serving our customers
Before and after your trip, find
Air France and KLM on Weibo
On Weibo, Air France and KLM answer their Chinese customers’ travel questions seven days a week.
On Facebook and Twitter, KLM answers users in seven languages, 24/7, and
Air France currently provides service in nine languages and answers customers’
questions in French and English, 24/7.
Do you have a doubt about your departure time or the maximum baggage
weight? Air France and KLM teams are at your service before, during and after
your trip and will give you a prompt answer. The airlines also allow customers to
book their tickets on Facebook.
The Air France and KLM Weibo pages currently have close to 350,000 followers
and the two airlines’ Facebook pages have close to 9 million fans and offer
product and service information in addition to contests and special offers.
Mobile sites and apps
Air France and KLM customers equipped with a smartphone can benefit from
a number of free apps and mobile websites (http://mobile.airfrance.com and
http://mobile.klm.com) allowing them to purchase a ticket and manage their
booking directly on their mobile phone.
A “my space” section gives customers the option to enter and save their personal information for purposes of booking flights, checking in or modifying tickets
in a few simple clicks. This service is available in Chinese.
To round out its presence on iPhone and Android, the airline is offering two
new apps for download free of charge: « Best offers by Air France » on iPhone,
and the new « Air France » app on iPad. With large visuals to inspire a desire to
escape to faraway places, easy browsing, and direct access to the best fares to
help prepare their journey, customers can jet off at the best possible price and
make optimum use of travel guides to Air France destinations.
KLM also offers the « KLM Movies & More » app available on iPhone, iPad and
Android, allowing users to discover the in-flight entertainment program before
boarding the plane, as well as the « KLM Houses » app giving users the chance
to discover KLM’s collector’s blue delft miniature houses.
AF Connect and KLM Connect,
an exclusive, free service
When booking their flight, customers benefit from AF Connect and KLM Connect,
an exclusive, free service, with no registration or subscription, which proactively
informs customers of any changes and irregularities during their trip. With the cell
phone number and e-mail address provided by the customer when purchasing
their trip, Air France or KLM will inform and propose an alternative, from 14 days
before departure, either by telephone, text message or e-mail, of any delay or
flight cancellation, a change in gate or after takeoff, delayed baggage delivery.
Air France and KLM are the first airlines to offer their passengers a proactive
information service on such a wide scale throughout their network.
To be personally notified, each customer must ensure that Air France or KLM
has a sure way of contacting them by providing contact details (phone, mobile
or email) that they will be using during their trip. This information can be provided
at the time of booking, either via a call center, an Air France ticket office, a travel
agency, on a website or via the «Manage your reservations» section on the Air
France and KLM websites. This service is available in Chinese.
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Air France, close to 50 years’ presence in China
Air France has been present in mainland China for close to 50 years. This shared
history has given the Company and staff a strong feeling of attachment to the
country.
Air France and KLM were the first European carriers to serve a number of Chinese
routes - Beijing, Shanghai, Guangzhou, Hangzhou, Chengdu, Xiamen and Wuhan
1966
Launch of the Shanghai service by Air France
1973
Launch of the Beijing service by Air France and suspension of Shanghai route
1996
Launch of the Beijing service by KLM
1998
Resumption of the Shanghai service by Air France
1999
Launch of the Shanghai service by KLM
2004
Launch of the Guangzhou service by Air France
2006
Launch of the Chengdu service by KLM
2010
Launch of the Hangzhou service by KLM
2011
Launch of the Xiamen service by KLM
2012
Launch of the Wuhan service by Air France
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Le ciel passionnément
The sky, our passion
Air France and KLM,
a rich history for an ambitious future
KLM and Air France both came into being on 7 October, the former in 1919,
bearing the name of Koninklijke Luchtvaartmaatschappij, Royal Dutch Airlines for
the Netherlands and its colonies, and the latter in 1933, formed from a merger of
five French airlines: Air Union, Air Orient, Société Générale de Transport Aérien
(SGTA), the CIDNA and Aéropostale.
They were both among the few existing airlines to have been founded before the
Second World War. Both have been pioneering players in civil aviation.
KLM is celebrating its 94th anniversary this year. As for Air France, this year is the
occasion to retrace 80 years of creativity and the art of receiving passengers, as
well as 80 years of fashion, film, design and innovations.
Events and accessories
to celebrate Air France’s
80th anniversary
In partnership with Airbus, an Airbus A380 with an 80th anniversary logo can
currently be seen criss-crossing the skies. An Airbus A320 sports the same logo
on the Company’s medium-haul routes. Both aircraft will keep this special livery
for one year. Throughout the year, 80th anniversary customized products are
also being offered to customers – paper menus, oshibori, amenity kits, cups, a
special film cycle in the in-flight entertainment programme, etc.
80 years of passion on the internet
- A website devoted to Air France’s 80th anniversary tells the story of Air France
based on four passions - network, professions, design and customers, illustrated by many photos and videos. 80ans.airfrance.com - 80years.airfrance.com
- A line of 80th anniversary-branded products are available on the AF Shopping
site and on board. These include watches, Moleskine notebooks and baggage
tags, etc.
shopping.airfrance.com
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Air France-KLM Press Office - May 2014
http://www.airfranceklm.com/en
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