BUSINESS / PUBLIC SECTOR PERFORMANCE ROUNDTABLE 8 July 2015 Cranfield School of Management 09.30 Registration and Coffee 10.00 Welcome and Introductions 10.05 Creating and Delivering a Commercial Strategy – a Case Study Ed Turner, Managing Partner of law firm Taylor Vinters Creating and delivering a commercial strategy – a case study Refocusing Taylor Vinters The process of developing and implementing the new strategy The importance of engagement for success 11.30 Coffee break 11.45 Managing Complex Projects Patrick Hoverstadt, Visiting Fellow, Cranfield School of Management 13.00 Getting large complex projects to deliver continues to be a problem for both the public and private sectors – this session looks at some of the underlying causes and why conventional project management approaches fail to handle complexity and uncertainty Conventional and systemic approaches use different paradigms to manage complexity and uncertainty – we’ll look at how and where each paradigm can be effective and the limits of effectiveness of each – including the limitations of both PRINCE and Agile We’ll then map out an alternative approach to managing complex projects built from a set of well proven systemic tools and how these can be integrated into a complex project management approach Lunch CENTRE FOR BUSINESS PERFORMANCE WWW.KNOWLEDGEINTOACTION.CO.UK 14.00 Public Sector Balanced Scorecard Implementation Akin Soname, Cranfield School of Management Akin will talk about the case of implementing a balanced scorecard in the Central Bank of Nigeria. 14.45 History of the balanced scorecard in the Central Bank of Nigeria The context of the Nigerian public sector. The issue of implementation. People and Performance Mike Bourne, Cranfield School of Management 15.45 16.00 Present some of the evidence we have created over the years that focus on what aspects of performance measurement and management can be shown to be beneficial Facilitate a discussion around your understanding of how people and systems deliver performance Unpick some of the tools and frameworks to see if this can help our understanding Feedback and Review Depart Venue Cranfield Management Development Centre Cranfield, Bedford, MK43 0AL Date for your diaries 2015 Wednesday, 28 October For more information about the roundtable, or to book your place, please contact: Ben Hamilton Cranfield School of Management Cranfield, Bedford, MK43 0AL +44 (0)1234 751122 b.hamilton@cranfield.ac.uk m.bourne@cranfield.ac.uk