Solution Brochure
Cisco Collaborative Knowledge
Overview.
Features and Benefits.
Your workforce needs knowledge, speed and flexibility
to solve real-world business challenges in today’s fast
moving digital world. With Cisco Collaborative Knowledge,
everyone is empowered with access to experts, learning
and knowledge in real-time so they can solve business
challenges anytime, anywhere.
Cisco Collaborative Knowledge strategically combines
key workplace capabilities to redefine the customer and
employee experience:
Powered by five knowledge and learning modules —
Mobile Knowledge, Expert Discovery, Knowledge Center,
Social Communities, and the Learning Management
System — Cisco Collaborative Knowledge is a complete
and integrated, end-to-end digital workplace solution.
Incorporating industry-leading Cisco innovation, Cisco
Collaborative Knowledge can help you build a smarter, more
agile, and productive workforce for today and tomorrow.
With Cisco Collaborative Knowledge you can accomplish the
following starting Day One:
•Mobilize your workforce with knowledge, speed, and
flexibility to create a more empowered and engaged
organization
•Fast-track learning and knowledge-sharing to foster
a culture of continuous learning and innovation
•Form agile teams to rapidly innovate new solutions that
transform the customer and employee experience
•Assess organizational knowledge strengths and gaps and
develop learning paths to address them
•Mobile Knowledge: Makes knowledge portable and
shareable. Capture, share, and manage content anytime,
anywhere using a laptop, tablet or smartphone. Data
is synchronized and stored in Cisco Collaborative
Knowledge, where it can be viewed; or, shared in
real-time.
•Expert Discovery: Provides just-in-time access to expert
resources using WebEx and Jabber. Connect safely
one-to-one or with multiple experts simultaneously
inside the firewall to share knowledge, and solve
business challenges.
•Knowledge Center: Preserves best practices and
organizational knowledge shared across the organization
in an enterprise-wide digital repository.
•Social Communities: Fosters real-time learning, problem
solving and innovation through social communities,
discussion forums, blogs, and crowdsourcing.
•Learning Management System: Standardizes formal and
informal learning and development across the organization
through a centralized learning management system.
Learners can browse course offerings, register for a
course through the training catalog, or create personalized
learning plans to support career and development goals.
Additionally, two breakthrough innovations round out
the platform:
•Real-Time Collaboration Tools: Cisco WebEx and Jabber
real-time collaboration tools make it easy for everyone to
meet, share ideas and stay connected anytime, anywhere
in the cloud.
•Visual Knowledge Mapping and Analytics Technology:
This new technology assesses organizational knowledge,
learning, and interests in real-time. The software can
create visual “snapshots” of individuals, teams and
departmental strengths and gaps to guide learning and
development investment strategies.
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Solution Brochure
Benefits for Every Level of the
Organization.
Executives and managers can experience the
following benefits from Day One:
•Provide every employee with knowledge, speed, and
flexibility to solve real-world business challenges in
real-time
•Enable transformation initiatives with anytime, anywhere
access to knowledge, learning and expertise
•Identify and develop next generation leaders and mentors
to support strategic goals and objectives
Human resource and learning and development
professionals can experience these benefits from
Day One:
How It Works.
Cisco Collaborative Knowledge is a fully integrated, end-toend digital workplace solution that can be launched from
any desktop or tablet mobile device. The software’s
responsive design adapts to any screen size to provide
an intuitive, engaging and personalized digital experience.
Real-time collaboration functionality ensures that users can
safely network, share ideas and stay connected both inside
and outside of the organization.
To streamline knowledge capture and sharing, Cisco offers
a stand-alone, mobile application that seamlessly integrates
with the Cisco Collaborative Knowledge platform. Once the
mobile application is downloaded, users can clip and share
web page content, and upload documents. The content can
be searched, organized and read online or offline on any
mobile device with Cisco’s native e-reader.
•Enable a culture of continuous learning and innovation
•Fast-track mergers and acquisition integrations, and the
onboarding of new team members
•Assess and address organizational knowledge gaps and
strengths across individuals, teams and departments
Chief technology officers and IT departments can
experience these benefits from Day One:
•Build a smarter, more agile, and productive workforce with
a single cloud-based, digital workplace solution
•Extend investments in Cisco WebEx and Jabber technology
to other departments across the organization
•Enable the preservation of institutional knowledge and best
practices enterprise-wide
Individuals and teams can experience these
benefits from Day One:
•Rapidly innovate new solutions that transform the customer
and employee experience
•Create personalized learning plans to take charge of their
own development and career goals
The Cisco Advantage.
As a leader in IT education, cloud technology, and enterprise
collaboration software, Cisco is committed to helping your
organization solve its most pressing business challenges.
Cisco Cloud Technology.
The Cisco Intercloud is one of the largest cloud deployment
offerings available in the world. Built from the ground up
with industry standards, open APIs, and an interoperable
and scalable architecture, Cisco Collaborative Knowledge
and Cisco Intercloud offer the security and flexibility your
organization needs to deliver rapid deployment at scale.
For More Information.
To learn how you can build a smarter, more agile, and
productive organization with Cisco Collaborative Knowledge,
go to http://mkto.cisco.com/collaborativeknowledge to
request a demonstration. For all other information requests,
email collaborative-knowledge@cisco.com.
•Harvest the best ideas from across the organization to
reinvent their business
Americas Headquarters
Cisco Systems, Inc.
San Jose, CA
Asia Pacific Headquarters
Cisco Systems (USA) Pte. Ltd.
Singapore
Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to
this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Cisco and any other company. (1110R)
060215V4
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.