Password Recovery Procedure for the Cisco Cache Engine 500 Document ID: 12662 Contents Introduction Before You Begin Conventions Prerequisites Step−by−Step Procedure Sample Output Related Information Introduction This document describes the administration password recovery procedure for the Cisco Cache Engine 500. Note: Your configuration is lost after performing this password recovery. It is not possible to keep your configuration when recovering a lost administrative password. Before You Begin Conventions For more information on document conventions, see the Cisco Technical Tips Conventions. Prerequisites There are no specific prerequisites for this document. Step−by−Step Procedure Perform the steps below to recover your password. 1. Establish a console connection to the Cache Engine. Reload the device, or type reload or reboot at the command line. While the Cache Engine is rebooting, press any key to interrupt the low level configuration countdown. 2. At the prompt, type p to display the configuration menu. 3. At the prompt, type c to enter the configuration mode. Use the keys below to perform additional actions: ♦ a period (.) to clear a field ♦ a dash (−) to go to the previous field ♦ the Enter key to go to the next field ♦ ^D to quit 4. Press Enter nine times until the field flags are displayed. 5. Enter the value 0x4000 at the prompt, and press Enter. This flag will allow the Cache Engine to bypass the Nonvolatile RAM (NVRAM) configuration. 6. Type @ to reboot the Cache Engine. At this point, the Cache Engine is not password−protected. 7. To configure a new password, type configure terminal to enter the configuration mode. 8. Type user modify username admin password cisco to make "cisco" the new password. 9. Type write or copy running startup to commit the changes. 10. Reload the Cache Engine. 11. To set the flags back to their original value of 0x0, repeat steps 3 and 4 and enter 0x0 in the field flags. Sample Output The sample output shown here is the result of the password recovery procedure on a Cisco Cache Engine 500. ce500#reload System configuration has been modified. Save?[yes]: y Building configuration.... . [OK] Proceed with reload?[confirm] Proceed with clean WCCP shutdown?[confirm] Existing connections = 0 Press ^C to skip clean WCCP shutdown and reload Waiting (113 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (107 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (100 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (93 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (87 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (80 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (73 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (67 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (60 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (53 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (47 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (40 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (33 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (27 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload Waiting (21 seconds) for WCCP shutdown. Press ^C to skip shutdown and reload 303949 bytes copying bootagent boot start: 0x7fee000 starting new system − entry 0x8010 0x43d2200 (tCallback2): NCR810_ Press any key to stop auto−boot... g5 [CE500 Series]: p boot device (flash,net) [ flags [ flash]: 0]: [CE500 Series]: c '.' = clear field; '−' = go to previous field; boot device (flash,net) file name cache IP address IP network mask server IP address gateway IP address protocol (rcp,ftp,tftp) username [ [ [ [ [ [ [ [ flash]: ]: ]: ]: ]: ]: ]: ]: ^D = quit password [ flags [ ]: 0]: 0x4000 . . [CE500 Series]: @ boot device (flash,net) [ flags [ flash]: 0x4000]: Starting at 0x108000... #!ImageInfo # # +−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−+ # | CISCO Cache Engine image | # +−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−+ # SUPPORTED_PRODUCTS=CE505,CE550 UNCOMPRESSED_CKSUM=0x8ac40561 UNCOMPRESSED_SIZE=0x2ae678 COMPRESSED_CKSUM=0x33dca183 COMPRESSED_SIZE=0x121c6b # Self decompressing the image : ###################################################### ################################ [OK] Launching the image, please wait... .................. Console IO Initialized Host Name: bootHost User: admin Attaching network interface lo0... done. Restricted Rights LegendUse, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) of the Commercial Computer Software − Restricted Rights clause at FAR sec. 52.227−19 and subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS sec. 252.227−7013. Cisco Systems, Inc. 170 West Tasman Drive San Jose, California 95134−1706 Cisco Cache Engine Copyright (c) 1986−2000 by Cisco Systems, Inc. Software Release: CE ver 2.10 (Build: FCS 04/05/00) Compiled: 16:53:37 Apr 5 2000 by morlee Image text−base 0x108000, data_base 0x3926c4 System restarted by Reload The system has been up for 7 seconds. System booted from "flash" SVCINIT − phase complete Initializing SCSI interface... Initializing SCSI controller... Configuring SCSI peripherals... ID LUN VendorID ProductID −− −−− −−−−−−−− −−−−−−−−−−−−−−−− 0 0 QUANTUM VIKING II 9.1SCA 1 0 QUANTUM VIKING II 9.1SCA DEVINIT − phase complete FSINIT − phase complete Rev. Type Blocks BlkSize pScsiPhysDev −−−− −−−− −−−−−−−− −−−−−−− −−−−−−−−−−−− 5520 0 17836668 512 0x008c0458 5520 0 17836668 512 0x008bf04c aBypassing NVRAM Configuration... −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− "admin" super−user account is NOT password protected SECURITY ALERT: Please password protect the above super−user accounts! −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− CONF − phase complete NTP: Waiting (2 minutes) for network initialization SNMP: Waiting (2 minutes) for network initialization Mon Jul 10 05:07:19 2000: * Warning *: No ip name−servers have been configured http incoming proxy, http object url−validation and dns−cache require an ip name−server START − phase complete cepro#configure terminal Enter configuration commands, one per line. End with CNTL/Z cepro(config)#user modify username admin password cisco Operation successful cepro(config)#exit cepro#write Building configuration.... . [OK] cepro#reload Proceed with reload?[confirm] 303949 bytes copying bootagent boot start: 0x7fee000 starting new system − entry 0x8010 0x43d22 Press any key to stop auto−boot... h [CE500 Series]: c '.' = clear field; '−' = go to previous field; boot device (flash,net) file name cache IP address IP network mask server IP address gateway IP address protocol (rcp,ftp,tftp) username password flags [ [ [ [ [ [ [ [ [ [ flash]: ]: ]: ]: ]: ]: ]: ]: ]: 0x4000]: 0x0 . . [CE500 Series]: @ boot device (flash,net) [ flags [ Starting at 0x108000... #!ImageInfo # # +−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−+ # | CISCO Cache Engine image | # +−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−+ # SUPPORTED_PRODUCTS=CE505,CE550 UNCOMPRESSED_CKSUM=0x8ac40561 UNCOMPRESSED_SIZE=0x2ae678 COMPRESSED_CKSUM=0x33dca183 COMPRESSED_SIZE=0x121c6b ^D = quit flash]: 0]: # Self decompressing the image : ################################################## #################################### [OK] Launching the image, please wait... .................. Console IO Initialized Host Name: bootHost User: admin Attaching network interface lo0... done. Restricted Rights Legend Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) of the Commercial Computer Software − Restricted Rights clause at FAR sec. 52.227−19 and subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS sec. 252.227−7013. Cisco Systems, Inc. 170 West Tasman Drive San Jose, California 95134−1706 Cisco Cache Engine Copyright (c) 1986−2000 by Cisco Systems, Inc. Software Release: CE ver 2.10 (Build: FCS 04/05/00) Compiled: 16:53:37 Apr 5 2000 by morlee Image text−base 0x108000, data_base 0x3926c4 System restarted by Reload The system has been up for 7 seconds. System booted from "flash" SVCINIT − phase complete Initializing SCSI interface... Initializing SCSI controller... Configuring SCSI peripherals... ID LUN VendorID ProductID −− −−− −−−−−−−− −−−−−−−−−−−−−−−− 0 0 QUANTUM VIKING II 9.1SCA 1 0 QUANTUM VIKING II 9.1SCA Rev. Type Blocks BlkSize pScsiPhysDev −−−− −−−− −−−−−−−− −−−−−−− −−−−−−−−−−−− 5520 0 17836668 512 0x008c0458 5520 0 17836668 512 0x008bf04c DEVINIT − phase complete FSINIT − phase complete acConfiguring from NVRAM... −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− All super−user accounts are password protected −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− CONF − phase complete NTP: Waiting (2 minutes) for network initialization SNMP: Waiting (2 minutes) for network initialization Mon Jul 10 05:08:53 2000: * Warning *: No ip name−servers have been configured http incoming proxy, http object url−validation and dns−cache require an ip name−server START − phase complete Username: admin Password: !−−− The password is now cisco. cepro# Related Information • Password Recovery Procedures • Content Networking Downloads ( registered customers only) • Content Networking Devices Hardware Support • Technical Support − Cisco Systems Contacts & Feedback | Help | Site Map © 2014 − 2015 Cisco Systems, Inc. All rights reserved. Terms & Conditions | Privacy Statement | Cookie Policy | Trademarks of Cisco Systems, Inc. Updated: Jan 31, 2006 Document ID: 12662