Matakuliah
Tahun
Versi
: J0454 / Sistem Informasi Manajemen
: 2006
:1/1
Pertemuan 25 & 26
Enterprise and Global Management of
Information Technology
1
Learning Outcomes
Pada akhir pertemuan ini, diharapkan mahasiswa
akan mampu :
• Mahasiswa akan dapat memilih strategi
penerapan manajemen sistem informasi
berbasis teknologi informasi  C4
2
Outline Materi
•
•
•
•
•
•
Managing Information Technology
Business / IT Planning
Managing the IS Planning
Managing Global IT
The International Dimensions
Global Business / IT Strategies
3
Managing Information
Technology
The Major Components of IT
Management
Information
Technology
Management
Managing
Business
and IT
Strategy
Managing
Application
Development
and
Technology
Managing
The IT
Organization
and
Infrastructure
CEO & CIO
CIO & CTO
CIO & IT Managers4
Managing Information
Technology
Comparing IT Management
Approaches
5
Managing Information
Technology
Avnet Marshall: Managing IT
• IT Management Differs from
Conventional IT Management
• Hires IT Professionals Who Can
Integrate IT With Business
• Organized Workgroups Around
e-Business Initiatives Focused
on e-Commerce Services
6
Business/IT Planning
• CEO & CIO CoAdaptation Process
• Strategy Development
• Resource Management
Key Insights
Customer
and Business
Value
Visioning
Key Objectives
Business
Strategies
and Models
More Questions
Priorities
Business/IT
Strategies and
Architecture
Feedback
Business
Application
Development &
Deployment
Feedback
7
Information Technology
Architecture
•Technology Platform
•Data Resources
•Applications
Architecture
•IT Organization
8
Information Technology
Architecture
Avnet Marshall: e-Business
Planning
Conventional IT Planning
Avnet Marshall’s Business/IT Planning
9
Managing the IS Function
•Organizing IT
•Centralization
•Downsizing
•Decentralization
10
Managing the IS Function
Electronic Commerce and
Supply Chain Management
Development and Support
Group
Group Alliances
Development
and support
Group
CIO
CEO
Marketing and
Visibility Initiatives
Planning Group
Computer/
Communication
Operations
Management Group
Enterprise Integration
Development and Support
Group
11
Managing the IS Function
• Managing Application
Development
• IS Operations Management
• System Performance
Monitors
• Chargeback Systems
• Process Control
• Human Resources
Management of IT
• The CIO and Other IT
Executives
12
Managing the IS Function
Example Enterprise
Management Portal
13
Managing the IS Function
• Technology
Management
• Chief Technology
Officer (CTO)
• Managing User
Services
• Information Center
14
Failures in IT Management
Management Involvement
and Governance
15
Managing Global IT
The Major Dimensions of
Global e-Business
Global
IT
Management
Cultural, Political,
and Geoeconomic
Challenges
Business/IT
Strategies
Business
Application
Portfolios
Internet-Based
Technology
Platforms
Data
Resource
Management
Systems
Development
16
Managing Global IT
• Political Challenges
• Geoeconomic Challenges
• Cultural Challenges
• Global Competition for IT
Talent
• Global Business/IT
Strategies
• Global Business/IT
Applications
17
Managing Global IT
Alternative Global Strategies
18
Managing Global IT
Alternative Implementations
19
Managing Global IT
Global Business Drivers
20
Managing Global IT
Global IT Platforms
21
Managing Global IT
Citibank: Consolidating Global
IT Platforms
• $100 Million Global IT Firm
• Rolling Out Global Software
System with a Single Interface
through 2004
• Single System Customized for
Each Country’s Needs
• Flexcube Software Automates
Much Balancing Activities
22
Managing Global IT
The Internet as a Global IT
Platform
23
Managing Global IT
Global Data Access Issues
Transborder Data Flows
(TDF)
24
Managing Global IT
Consumer Privacy Agreements
25
Managing Global IT
Council of Europe: Global
Cybercrime Treaty
• Fear That Cybercrime Treaty Will
Affect Business Liability and
Security
• Anxiety Over Duplication of Other
Agreements
• Primary Objective Was to Break
Bottlenecks in
Cyberinvestigations
• Differences of Opinion are Real
26
Managing Global IT
Internet Access Issues
27
Managing Global IT
Global Systems Development
28
Managing Global IT
Systems Development Strategies
DHL Worldwide: Global System
Development
• Development Centers Located
Worldwide to Service 24 Hour
Workday
• Working With Outsourcing Sites
at Lower Costs
• Transparency of International
Boundaries a Real Fact for DHL
After 15 Years of Work
29
Summary
•Failures in IT
Management
•Managing Information
Technology
•Managing Global IT
•Global Business and IT
Strategies and Issues
30
Sumber Materi PPT
•
O’Brien, James A. (2005). Introduction
to Information Systems (12th Edition).
McGraw – Hill. Bab 12. Official PPT.
31