University of California, Irvine Department of Medicine Internal Medicine Residency Program Rotation Curriculum I. Rotation Sites and Supervision Rotation Name: AMBULATORY BLOCK at LBVAMC Site LBVAMC Faculty Supervisor Susan Sandor, MD, PhD Zsuzsanna.Sandor@med.va.gov Administrator Teri Lynn Wheeler Phone 562-826-8000 ext 3832 Faculty participating in the rotation: Continuity clinic supervision: Hiva Bastanmehr Nolan Cordell Shanti Iyer Lawrence Lerno James Rick Zsuzsanna Sandor Anthony Vo II. Description of Rotation /Educational Experience Ambulatory rotation is a core requirement for first and second year residents in internal medicine residency training. Rotation is designed to provide knowledge and experience to the resident in taking care of patients with common chronic diseases as well as in caring for patients with acute onset medical conditions. The block is a combination of Primary Care Clinic, Urgent Care, Subspecialty clinic and Pre –op clinics. Residents will develop understanding of appropriate referral to the subspecialty clinic, gain insight and experience in the operational process of subspecialty clinic, walk in and pre-op clinics. Residents should present every case to a faculty member who supervises care in the given setting. Residents will attend clinic at the following different outpatient care areas: • Continuity clinic • Same day clinic • Sub- specialty clinics: Cardiology, Renal, Pulmonary etc. • Pre –op clinic Resident should attend Academy of Medicine as part of the ambulatory block experience. 1 III. The principal teaching methods for this rotation • Clinical teaching • Faculty mentoring and role modeling • Didactic lecture series on internal medicine related topics IV. Responsibilities for PGY1 residents (interns), PGY2 residents and attendings on this rotation Morning meetings: 8:00-9:00 am. Note that interns and residents who have morning PCC will not attend morning meetings on the day of their PCC which starts at 8:30am Weekly time assignment: • Continuity clinic: 2 half days • Same day clinic: 1-2 half day • Subspecialty clinics: 2-3 half days • Academy of Medicine: 1 half day • Pre-op clinic: 1 half day V. VI. Curricular Goals a. To enable residents to provide state of the art, compassionate and professional care for patients in outpatient setting through applying the latest medical knowledge. b. To train resident in providing longitudinal care with emphasis on prevention and heath maintenance in a cost effective, patient centered way. c. Gain experience in coordinating patient care within the healthcare team, among different/subspecialty services, using available resources. d. Gain experience in designing and completing PI projects with the help of the mentor VII. Competency-based Objectives for the VA Ambulatory Clinic Rotation a. Resident will be able to develop an appropriate state of the art plan of management and treatment based on their evaluation of the patient. b. Resident will be familiar with all the gender & age appropriate health maintenance and prevention methods and demonstrate their use. c. Resident will master the usage of computer assisted reminder system for screening procedure and will treat their patients according to the current goals established by the latest guidelines. d. Resident will be able to identify the appropriate level of care for a given patient, evaluate the need for referral to subspecialty service and make the appropriate referral if needed. e. Resident will be able to work together with other services developing interdisciplinary approach on a patient centered way. f. Resident will be able to appropriately and effectively educate patients about their health problems and needed health maintenance. g. Resident will be able to access and apply evidence bases recourses in patient care. h. Resident will be able to demonstrate appropriate professionalism and humanistic approach to the patient. i. Resident will be familiar with the operational processes of the clinic: to write appropriate notes and select encounter information, knowing the scheduling process, be able to adequately utilize ancillary services. 2 Patient Care PGY1 PGY2 PGY3 Complete medical data base (H&P) relevant to this discipline and good patient care overall Reporter & Interpreter Manager & Educator Diagnostic decision making based upon the best evidence Reporter & Interpreter Manager & Educator Competent at the level of a well-trained internist Competent at the level of a well-trained internist Involving patients in decisions about their care Working with other health care professionals to ensure the best care Teaching patients and families Patient triage and evaluation of severity Most of the time All of the time All of the time All of the time All of the time All of the time Most of the time Reporter & Interpreter All of the time All of the time Manager & Educator Competent at the level Response to emergencies Reporter & Interpreter Manager & Educator Commitment to wellness, screening & prevention. Identification & intervention in psycho-social issues, including domestic violence & depression Most of the time All of the time All of the time Most of the time All of the time All of the time Medical Knowledge PGY1 Medical illnesses Reporter & Interpreter Reporter & Interpreter Reporter & Interpreter Complete differential diagnoses Epidemiology & biostatistics Research design Ambulatory medicine Recognizing own limitations Reporter & Interpreter Reporter & Interpreter All of the time Practice-based Learning PGY1 Take advantage of patient care by reading Use of medical information resources & search tools Inspiring others to use Evidence-based resources and make EBM-based decisions Applying critical appraisal techniques consistently to patient resources for patient care Consistently Consistently Interpersonal & Communication Skills PGY1 Create personal relationships with each patient by appropriately engaging them at each encounter Most of the time ICU Medicine PGY2 Manager & Educator Manager & Educator Manager & Educator Competent in basic issues Manager & Educator Manager & Educator All of the time PGY2 of a well-trained internist Competent at the level of a well-trained internist PGY3 Competent to practice independently Competent at the level of a well-trained internist Competent at the level of a well-trained internist Competent in basic issues Competent at the level of a well-trained internist Competent at the level of a well-trained internist All of the time PGY3 Consistently Consistently Consistently Consistently Basic understanding Consistently Consistently Basic understanding Consistently Consistently PGY2 All of the time PGY3 All of the time 3 Use of verbal & non-verbal facilitation Consistently demonstrate appropriate empathy & good listening skills Respectful communication with colleagues & other professionals Involve patients & families in discussions about care, including patient education. Ensure that patients get the best possible care Enlist patients & families in health care decisions, including their feedback Ability to accept & integrate feedback from faculty & peers Most of the time All of the time All of the time All of the time All of the time All of the time All of the time All of the time All of the time Most of the time All of the time All of the time All of the time All of the time All of the time Most of the time All of the time All of the time All of the time All of the time All of the time Professionalism PGY1 Altruism: patients needs above their own Confidentiality (including HIPAA) Ethical behavior Commitment to excellence Sensitivity to age, gender, gender-preference, ethnicity, culture & disability Awareness of duty hours, fatigue in myself & others, & other outside stresses, including substance abuse & finances Commitment to education & to learning Personal insight & self-reflection Completion of assignments Timely response to pages Timely completion of medical records Conference attendance Hand-offs and sign-outs Most of the time All of the time All of the time All of the time Most of the time Most of the time All of the time All of the time All of the time All of the time Most of the time All of the time All of the time All of the time All of the time All of the time All of the time All of the time All of the time All of the time All of the time All of the time All of the time Consistently of the highest quality Consistent Accelerated All of the time All of the time All of the time All of the time All of the time Consistently of the highest quality Consistent PGY3 PGY3 Leadership skills All of the time Most of the time All of the time All of the time All of the time Meets requirements Consistently well presented Developing Systems-based Practice PGY1 PGY2 Cost-effectiveness Generally aware Integrates into all plans Integrates into all plans Use of outside resources Generally aware Consistently of the Consistently of the Use of case-management Generally aware highest quality highest quality Attention to quality, safety, and process improvement Generally aware Integrates into all plans Makes these a top priority in all areas Systems-based Practice (continued) PGY1 PG2 PGY3 Identification of systems issues that affect patient care Use of the incident reporting systems to identify systems issues Understanding of the business of medicine, health care systems, & public policy Developing Consistently Consistently Developing Consistently Consistently Developing Generally aware Sophisticated understanding Teaching Skills PGY1 PGY2 PGY3 PGY3 4 Commitment to teaching Strong commitment Strong commitment Use of the microskills of teaching Understanding of the teachable moment Patience with learners Conference presentation Patient education & adherence Generally aware; expresses importance Developing Developing Developing Developing Basic Organization Skills PGY1 PGY2 Patient care organization systems & practice Uses systems Ability to prioritize personal issues in accord with personal values & priorities (Get my life in order) Ability to help others get organized Organizing for study, reading, & life-long learning Organizing teams to include & prioritize learning & teaching Organizing to obtain & prepare for careers or fellowships Basic understanding Fully integrated; multi-tasks easily Consistent focus Fully integrated; multi-tasks easily Consistent focus Advisor Competent & committed Competent & committed Competent Educator Competent & committed Competent & committed Competent & committed Conscious of necessity Aware Skilled Skilled Skilled Basic Clearly competent Skilled Skilled Skilled Skilled Clearly competent PGY3 VIII. Level of Responsibility a. Resident is responsible for the initial evaluation of each patient, performing a case appropriate physical exam and developing an appropriate diagnostic and treatment plan and presenting the case to the assigned faculty. b. Residents are responsible to write adequate electronic note (CPRS) for each clinical encounter in a comprehensive and timely manner (closing note by the end of the clinic day) and send their note to the supervising faculty member for co-signature. c. Residents are responsible to address all the active clinical reminders, ordering the appropriate health maintenance and screening procedures for the patients. d. Residents are responsible to order/fill patients medication and to make sure patient has enough supply until the next visit. e. Residents are responsible to follow up and take action on all abnormal laboratory values and imaging needing attention by checking their view alerts in a timely manner. f. Resident should take full responsibility in the care of their assigned patients. g. Residents are to respond to all pages from clinics in a promptly manner. h. Resident should attend all conferences along their continuity clinic training. 5 IX. Teaching Methods a. Practice Based Learning 1. Self- directed, case based learning Residents must take initiative for self-learning and problem-solving and demonstrate the ability to investigate and evaluate their care of patients. Residents must be able to locate, appraise and utilize evidence from scientific studies, and to continuously improve patient care based on self-evaluation. 2. Case based teaching Residents will participate in case based discussion prompted by their presentation to the faculty. 3. Feedback based teaching a. Resident will be given feedback on a case by case basis every week. b. Resident must be able to incorporate formative evaluation feedback into daily practice. b. Systems Based Practice Residents must demonstrate an awareness of and responsiveness to the larger context and system of health care, as well as the ability to call effectively on other resources in the system to provide optimal health care. 1. Residents must be able to incorporate considerations of cost awareness and risk-benefit analysis in patient care. 2. Resident must advocate for quality patient care and optimal patient care systems. X. Specific Topics Addressed in the Curriculum a. Management of common chronic diseases: - Diabetes mellitus - Coronary artery disease - Heart failure: systolic & diastolic - Hypertension - Hypercholesterolemia - Acute and chronic kidney failure - Liver failure - Obesity - Degenerative joint disease - Osteoporosis - Chronic anticoagulation - Benign prostate hypertrophy - Anemia b. Management of common acute conditions: - Urinary tract infection - Upper respiratory tract infection: bronchitis/pneumonia - Conjuctivitis - Acute musculoskeletal symptoms - Otitis media and externa - Sinusitis – viral/bacterial/allergic - Skin rashes/allergic reaction - Deep venous thrombosis 6 c. Operation of the clinic, business of medicine d. Health maintenance and screening procedures – age and gender appropriate XI. Diagnostic Skills and Procedures As needed for providing care in the different clinics listed above. XII. Evaluation Tools a. Direct observation b. Feedback given by supervising faculty on a weekly basis c. Faculty evaluation d. Number of performance measure met/ unmet e. Patient satisfaction surveys XIII. Competencies & Assessment Method (Residents) Evaluation Method Direct Observation Report or Presentation E-note Performance Compliance with follow ups review measures Competency X Patient Care X X X Medical Knowledge X X X Practice-based Learning Communication Skills Professionalism X X X X X X X X X Systems-based Practice Teaching Skills X X X X X X X X X X XIV. Assessment Method (Program Evaluation) Rotation and faculty evaluation form completed by the Residents. XV. Educational Resources A. Websites 1. United states preventive services taskforce : www.uspstf.org 2. Health care policy, the “access project”: www.accessproject.org 3. Other – forms for calculation: hp2010.nhlbihin.net/atpiii/calculator.asp?usertype=prof 4. National guideline clearing house : www.guideline.gov 5. Ovid medline: http://gateway.ovid.com (no password needed from VA) B. Guidelines 1. Hypertension: www.nhlbi.nih.gov/guidelines/hypertension/ 2. Cholesterol: www.nhlbi.nih.gov/guidelines/cholesterol/ 3. Cancer screening: www.ahrq.gov/clinic/uspstfix.htm Updated June 2014 7