Claremont Graduate University HRM Course Syllabus Page 1 Job Analysis & Design HRM Fall 2016 Class Meeting Information This course meets from August 31st to October 22nd. The first session will cover introductions, course outline, and expectations. Instructor Information Name: S. Nikki Murphy, MSHRD, PHR Office Phone: 949-371-7125 Email: snikkimurphy@gmail.com S. Nikki Murphy, MSHD, PHR is a Human Resources Professional with over 19 years of experience in the following disciplines: Employee Relations with emphasis on conflict resolution, counseling, investigation, policy & regulation. Compensation with emphasis on position analyses, market salary studies & pay equity plans. Benefits with emphasis on defined contribution plans, health care plans, fiduciary duty, leave management, unemployment compensation, and worker’s compensation. Talent Acquisition/Management with emphasis on recruiting, onboarding, succession planning, career pathing, and high potential management. Technology with an emphasis in Microsoft Word, Excel, PowerPoint, Outlook, Oracle, ABRA & Success Factors. Key Performance Metrics with an emphasis on Employee Engagement, Cost Analysis of Recruitment and Benefits, Turnover Metrics, Ontime Delivery of Project Obligations, and Key Performance Indicators (KPI). Ms. Murphy has led organizations in Lean Manufacturing processes, including "Toyota Production System" (TPS) Management Philosophy and "Just in Time" (JIT) Production Strategy, Six Sigma (improving quality management process), Kaizen Principles (continuous improvement), Supply Chain, and 5S Methodology (Sort, Streamline, Shine, Standardize & Sustain). Ms. Murphy has extensive knowledge in planning, designing, developing, and evaluating Human Resources initiatives which support organizational strategic goals. She is experienced in performance management, executive succession, people strategy, employee satisfaction, and diversity. She has a proven track record with developing relationships to gain relevancy and become a valued advisor to executive management through transparency, communication, and trust. Her demonstrated ability to understand business acumen and to foster creativity and proactive solutions positively impacts the bottom line. Pre-Requisites — Classes or Knowledge Required for this Course None. Claremont Graduate University HRM Course Syllabus Page 2 Course Description Job Analysis & Design is a required course for the Human Resources Management (HRM) Master’s Degree program. During this 8-week module, we will cover the fundamentals of Job Analysis & Design, including how job analysis can be utilized to show what should be done in a company and what is actually done as well as defining the importance of Job Analysis to all Human Resources Management (HRM) activities and functions. We will also explore Job Design, and when effectively implemented, enhances organizational performance through a satisfied workforce. Through instruction, reading, real-life examples, group discussions, and related activities, we will also learn about the following course-related topics: Job/Role Design Job Evaluation & Compensation Employment Practices (Recruitment, Selection, and Placement) Performance Management Training & Development Vocational/Career Counseling Needs Assessment Career Pathing Compliance with Legal Requirements Equal Employment Equal Pay Overtime Eligibility Ergonomics and Workplace Safety Work Management Organization Design HR Planning Suggested Reading Clifford J. (1994). Job analysis: Why do it, and how should it be done? Public Personnel Management, 23(2), 321 Fine, S.E., & Cronshaw, S.F. (1999). Functional job analysis: A foundation for human resources management. New Jersey: Lawrence Erlbaum Associates Mathis, R. L., & Jackson, J. H. (2008). Human resource management (12th edition). Mason, OH: Thomson South Western Nolan, Tim (2014). The Essential Handbook for Highly Effective Managers. Indianapolis, IN: Dog Ear Publishing Claremont Graduate University HRM Course Syllabus Page 3 Evaluation of Student Performance Criteria One: Midterm Exam Criteria Two: Course Paper Criteria Three: Participation Criteria Four: Assignments 30% 30% 30% 10% Grading Scale A = 90% – 100% B = 80% – 89% C = 70% – 79% D = 60% – 69% Course Policies Expectations of Students: I expect you to: Please participate actively, constructively, and politely in all group discussions. Please submit all assignments by the time and date indicated. Please notify me as soon as possible if you are unable to attend class or need more time to complete an assignment. Expectation of the Instructor: You can expect me to: Respond to individual voice messages, texts, and/or emails within 24 hours. My cell phone is 949.371.7125. My email address is snikkimurphy@gmail.com. Be available for questions and/or help during and post-module. Course Outline Week #1 Topics Objectives Group Discussions Assignments Due Week of August 29, 2016 – Introductions Job/Role Design, Job Evaluation & Compensation By the end of this lesson, the student will have a better understanding of: Definition and Purpose Empowerment in Job Design and Job Redesign Job Evaluation (Internal Equity) Legal Requirement for Job Evaluations Determining Compensation The Role of a Job Evaluation Committee Current and/or Previous Work Examples Job Analysis Group Activity Assignment #1: Please think about a Topic to Submit for Course Paper Due: Next Course Session Claremont Graduate University HRM Course Syllabus Page 4 Week #2 Topics Objectives Group Discussions Assignments Due Week #3 Topics Objectives Group Discussions Assignments Due Week #4 Topics Objectives Group Discussions Assignments Due Week of September 5, 2016 - Submit Course Paper Topic for Approval Employment Practices (Recruitment, Selection & Placement), Performance Management By the end of this lesson, the student will have a better understanding of: Tailoring Recruitment to Match Company Culture Job Descriptions/SMART Performance Objectives Selecting the Right Employees, Placing them in the Right Positions & Keeping the Right People Effective Performance Management Systems Current and/or Previous Work Examples Group Activity: SMART Performance Objectives Questions Regarding Course Paper Assignment #2: SMART Performance Objectives Due: Next Course Session Week of September 12, 2016 Training & Development, Vocational/Career Counseling, Needs Assessment, Career Pathing By the end of this lesson, the student will have a better understanding of How to Design, Develop & Implement a Training Program Guiding Individuals through the Career Planning Process Developing a Plan to Assess the Needs of a Performance Issue HR’s Role in the Development and Implementation of Career Paths Current and/or previous work examples Group Activity: Sample Needs Assessment Review for Midterm Exam Assignment #3: Needs Assessment, Study for Midterm Exam Due: Next Course Session Week of September 19, 2016 – Midterm Exam Compliance with Legal Requirements By the end of this lesson, the student will have a better understanding of: 2016 Legal Requirements Compliance Challenges Employers Face Current and/or Previous Work Examples New Year, New Laws Assignment #4: Compliance Challenge Due: Next Course Session Claremont Graduate University HRM Course Syllabus Page 5 Week #5 Topics Objectives Group Discussions Assignments Due Week #6 Topics Objectives Group Discussions Assignments Due Week #7 Topics Objectives Week of September 26, 2016 Equal Employment, Equal Pay By the end of this lesson, the student will have a better understanding of: Job-Relatedness Bona Fide Occupational Qualifications Reasonable Accommodation Request, Interactive Process, Confidentiality Requirements, Informal Dispute Resolution, Tracking and Reporting Criteria used during the Hiring Process which must Measure Skill(s) Related to the Job Guidelines which Prohibit Discrimination against Protected Groups New Equal Pay Law: California Fair Pay Act – Companies required to justify pay differences between male and female employees doing “substantially similar” work regardless of job title. Current and/or Previous Work Examples Group Activity: Develop Job-Relatedness Criteria Assignment #5: Reasonable Accommodations Due: Next Course Session Week of October 3, 2016 Overtime Eligibility, Ergonomics and Workplace Safety By the end of this lesson, the student will have a better understanding of: When Employers Must Pay Overtime HR Perspective on Overtime Exemptions The Science of Designing the Workplace Preventing Injury and Illness to Employees in the Workplace Current and/or Previous Work Examples Group Activity: Illness and Injury Prevention Program (IIPP) Assignment #6: Work on Course Paper Due: Final Course Session Week of October 10, 2016 Work Management, Organization Design By the end of this lesson, the student will have a better understanding of: Creating, Delegating, and Tracking the progress of Multiple Tasks to Completion Claremont Graduate University HRM Course Syllabus Page 6 Group Discussions Assignments Due Week #8 Topics Objectives Group Discussions Assignments Due The Framework through which an Organization Aims to Realize their Core Qualities How Human Resources Plays a Key Role in Helping Companies Deal with a Fast-Changing Competitive Environment and the Greater Demand for Quality Employees Current and/or Previous Work Examples Questions Regarding Course Paper Assignment #7: Work on Course Paper Due: Next Course Session Week of October 17, 2016 (Final Course Session) – COURSE PAPER DUE HR Planning By the end of this lesson, the student will have a better understanding of: Identifying Current and Future Human Resources Needs for an Organization to Achieve its Goals Ensuring the Best Fit Between Employees and Jobs through HR Planning Current and/or Previous Work Examples How HR Planning should Serve as a Link between Human Resources Management and the Overall Strategic Plan of an Organization. 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