Analytics, Metrics and Measurement
For Human Resources
Fall 2016
Michael L Manning, MBA, SPHR
Course title:
Analytics, Metrics and Measurement
Instructor:
Michael L Manning, MBA, SPHR
Work Telephone:
(626) 302-5232
Cell Telephone:
(626) 614-6316
E-Mail:
Manning116@hotmail.com
Class Dates:
TBD
Course Overview
This course is intended to prepare students with an understanding of the role analytics, metrics and
measurements play in Human Resources. They will be exposed to common quantitative methods of
measuring headcount, talent acquisition, attrition, training, spans & layers, HR financial impact, ROI and
other HR metrics as well as qualitative measurements of engagement and HR effectiveness.
Learning Outcomes
At the end of this course students will be able to propose measures for HRs business impact, measurer
the HR function, provide internal and external comparisons to those metrics, and understand how HR
analytics can be applied to align the HR function to support the business strategy. Students will have a
basic understanding of how to analyze and visualize HR data then to deliver their findings in a consulting
manor to the business or HR leadership. They will have been exposed to business cases showing how
other companies have approached the challenges of metrics and analytics and the resulting benefits.
Topics covered will include course:
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How the HR analytics function supports the business
Consulting and communicating the story behind the metrics
Measuring HR vs measuring HRs impact on the business
Selecting the right metrics
Benchmarking
Techniques for analyzing and visualizing data
Dashboards and Scorecards
Analytics maturity models
Data sophistication
o Descriptive Analytics
o Predictive analytics
o Prescriptive analytics
o Inquisitive analytics
Data management
o Protecting data – who get to access what level of data
o Storing Data
o Creating Data and Metrics reports
o Consistently tracking metrics
o Automating data and metrics reports
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Data Acquisition
o Employee attitude data
o HR cost data
o Talent assessment data
o HR Efficiency data
o Workforce and organizational attribute data
Required Textbooks & Materials:
Text – “Human Capital Analytics: How to Harness the Potential of Your Organization's Greatest Asset” by
Gene Pease, Boyce Byerly, Jac Fitz-enz - ISBN: 978-1-118-50699-8
Other material and case studies TBD
Schedule - TBD
About the Instructor:
Michael Manning has over 20 years’ experience working in Fortune 500 companies. Currently Manning
leads a division of 50+ HR professionals performing various functions in HR strategy and services for
Edison International.
Prior to joining Edison in 2010, Manning held roles in engineering, operations management, and HR with
Siemens and Merck. Prior to that Michael was part of a seven-person start-up company which raised
over $60 million from JP Morgan, successfully taking the company from concept to launching
manufacturing and distribution of product to major retail chains in 14 states. Michael draws on this
broad set of experiences to bridge finance, engineering and operations concepts to his HR students.
Manning is a thought leader and sought after speaker on HR Measurement & Strategy. He is a recipient
of with a Best Practice Award in HR Analytics & Strategic Workforce Planning from the Best Practice
Institute. He has presented extensively at industry leading conferences and the work done by him and
his team has been the topic of case studies by The Conference Board, Deloitte, and the Best Practice
Institute and covered in the Journal of the International Association for Human Resource Management
(IHRIM).
Michael holds an M.B.A. with Beta Gamma Sigma honors from California State University – San
Bernardino and a B.S. from the University of Utah. He is a Six Sigma Black Belt and is a certified ISO
9000 auditor and SPHR. He resides in the greater Los Angeles area with his wife and 2 children.