Claremont Graduate University School of Behavioral and Organizational Sciences Master of Science in Human Resources Design Program HRD 322: Financial Analysis for HR Fall 2015 Module 1 1 Instructor: Michael L Manning, MBA, SPHR Work Telephone: (626) 302-5232 Cell Telephone: (626) 614-6316 E-Mail: Manning116@hotmail.com Class Dates: Session 1 - Tuesday, September 1st Session 2 - Tuesday, September 8th Session 3 - Tuesday, September 15th No class - Tuesday, September 22nd Session 4 - Tuesday, September 29th Session 5 - Tuesday, October 6th Session 6 - Tuesday, October 13th Session 7 - Tuesday, October 20th Class Hours: 7:00pm – 9:50pm Class Hours: By appointment Course Description Financial analysis for human resources covers the essential business functions in which the human resources program operates such as accounting, finance, budgeting, cost-benefit analysis, etc. This course presents an introduction to accounting practices and will provide students with the understanding theyneed to interact effectively with accounting and finance departments as HR professionals. Course Overview & Objectives This course presents and introduction to accounting practices and will provide you with the understanding you need to interact effectively with accounting and finance departments as HR professionals. In addition you will be exposed to non-traditional and innovative ways of linking HR activities to business performance. After this course you should be able to: Read and understand financial statements Conduct a cost-benefit analysis linking HR actions to financial impact Link HR actions to hard to cost activities through o Systems thinking & causal loop diagrams o HR linkage model (Talent Strategy Institute) Develop an HR budget (with an understanding of capital and A&G expenses impacts) o How HR budget supports and aligns to business strategy o Determine possible relationships between workforce planning and budgeting Understand traditional and emerging ways of valuing the HR function o Benchmarking o Human capital financial statement (Human Capital Management Institute) o People profit chain 2 Required Textbooks & Materials Berman, Karen and Knight, Joe. (2008). Financial Intelligence for HR Professionals: What You Really Need to Know About the Numbers. Harvard Business Press. Boston, MA. ISBN-13: 978-14221-1913-6. The Essentials of Finance and Budgeting: Business Literacy for HR Professionals (2005). Harvard Business School Press. ISBN-13: 978-1-5913-9572-0. (Note: No author was listed as this book was edited by the Harvard Business School Press & the Society for Human Resource Management). Bucknell, Hugh and Wei, Zheng. (2006). Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Results. John Wiley & Sons, Incorporated. ISBN-13: 978-04708-2161-9. Students will learn about and draw insights from thought leading business research in the HR field. In addition to the class texts, students will be exposed to articles, case studies, & other course content from: The Conference Board Institute for Corporate Productivity (i4cp) CEB Corporate Leadership Council (CEB) Talent Strategy Institute (TSI) Human Capital Management Institute (HCMI) PwC Saratoga Institute And more The previously mentioned research providers are typically for profit institutions and their inclusion in the class material is not an endorsement from Claremont Graduate University for their services, products or other offerings. They are included as professional forward looking sources of information and at times their concepts and ideas may contradict each other and ideas from your texts. Web links to articles and case studies i4cp - People Profit Chain - http://go.i4cp.com/ppc CFO Magazine – Power from the People, Can human-capital financial statements allow companies to measure the value of their employees http://www.cfo.com/printable/article.cfm/14604427 PwC Saratoga Institute – Trends in People Analytics - http://www.pwc.com/en_US/us/hrmanagement/publications/assets/pwc-trends-in-the-workforce-2015.pdf CEB- A New Way to Manage G&A Spend - http://www.cebglobal.com/exbdresources/pdf/finance/FLC2559715SYN%20INFO%20Overhead%20Cost%20Mgmt.pdf CEB – A Better Way to Budget in Complex Organizations - http://www.cebglobal.com/exbd/formpages/finance/ocm-ford.page? Articles are free and in some instances you need to enter basic info to download. 3 Calculator You should purchase a financial calculator for the class. A Texas Interments BAII PLUS is highly recommended. The instructor will use this calculator to solve exercises and problems in class. It is available through any of the office supply or discount stores. Grading Policy & Course Requirements The final course grade will be determined by: Class Participation Homework Final Exam 100 points 100 points 100 points 300 points Class Participation (100 points) As we will discuss in class, an important component of developing HR expertise involves sharing information and applying what you have learned. Class activities and interaction with your peers in the classroom setting are critical to helping you better understand the systematic aspects of HR financial analysis, and how to apply what you are learning to real business settings. Therefore, attendance is necessary for you to maximize your learning of the material. A lack of attendance signifies a lack of participation. Students will self-assess their own level of class participation by completing the Class Participation Self Assessment Sheet (which will be handed out on the first day of class), to be turned in at the end of each class. The instructor will collect the Class Participation Self Assessment Sheet at the end of each class, review the student’s self-assessment and either confirm or modify the assessment sheet. If modifications are made to a student’s assessment, feedback will be given as to why, and what can be done to improve the student’s participation level for future class sessions. Please note the new MSHRD program policy regarding attendance for the standard module (7-week) course states: No more than ONE class should be missed to receive credit for a course. Homework (100 points) To ensure that your learning occurs on a continuous basis – the course schedule contains homework assignments as part of the learning process. All homework is due on the date stated on the course schedule. No late homework will be accepted. Homework is to be prepared using Word, Excel and PowerPoint or other standard software packages. No handwritten homework will be accepted. If you cannot make class, you should email or otherwise deliver the homework before the start of class. 4 Homework 1 - Linkage Assignment Part 1 - Select an HR activity and create a causal loop diagram for that activity with a shared variable from the financial systems causal loop diagram given in class. This can be challenging and points will be awarded for trying. Part 2- Select an HR activity from the HR Talent Management Section (light blue box) of the Talent Strategy Institute HR Linkage Model and link it to a financial outcome. Create a one (1) page slide telling the linkage story (example provided was onboarding program leading to increase in sales). You may use actual data from your work if they allow it, or you can create mock data to illustrate how the linkage works. Homework 2 - Cost-benefit Analysis & Budgeting Assignment - Will be handed out during class. Homework 3 - Dashboarding Assignment Identify an HR function or use the full HR function to measure and link to company performance. Select metrics based on magic numbers, PwC article or other sources. Create a mock or actual dashboard. Explain your reason for: Selecting the metrics you selected (do they measure efficiency or effectiveness) How the measures link the HR activities back to the business and financials (will they directly or indirectly impact income statement, balance sheet or cash flows?) Why you chose to show the metrics as a point in time or trending over periods of time Your decision to use performance targets and/or benchmarks and how they were selected Exams (100 points) One (1) non-scored baseline exam will be administered the first day of class followed by two (2) scored exams through the class. The first exam will be a take home exam. The second exam will be administered as an in class final. Each exam will consist of multiple choice, matching, fill-in the blank, and problem questions. Exam questions will be based on reading assignments, in-class discussions, exercises and examples. Due to the nature of this class, the multiple choice questions will be detailed, so you will need to study accordingly. On the day of the exam, please bring your calculator. You will NOT be allowed to share calculators during the exam or to use the built-in calculator in your phone. 5 Schedule Session Date Week 1 1-Sep Week 2 8-Sep Week 3 15-Sep Topic Types of business, Systems thinking & financial mental model, Linking HR to financial outcomes Reading due Homework due Test - - Baseline non-credit test - - HR linkage Hand-out test 1 Financial Intelligence pages xi to 142 Finance and Budgeting pages 21- 59 Finance and Budgeting pages 205 - 219 i4cp Article - People Profit Chain CFO Article - Power from the People Balance Sheet, Income Statement Traditional and emerging ways of valuing the HR function, Human Capital Financial Statement Week 4 22-Sep No class - work on take-home test 1 - - Week 5 29-Sep ROI, breakeven , NPV, hurdle rate, Budgeting Finance and Budgeting pg. 155 - 204 CEB Articles on G&A budgeting - Week 6 How HR budget supports and align to business strategy, Relationship with workforce planning Financial Intelligence pages 177 - 229 Cost-benefit analysis & budgeting - Dashboard 6-Oct Week 7 13-Oct Benchmarking and dash boarding PwC Saratoga Article - Trends in People Analytics Magic Numbers for HR - all pages Week 8 20-Oct In Class Final Exam - 6 Turn-in test 1 Final Exam About the instructor Michael Manning has over 20 years’ experience working in Fortune 500 companies as an HR generalist/manager with multi-site and multi-state responsibility, corporate HR specialist in measurement & strategy as well having as experience outside of HR in business operations, supervising and managing core business functions. Currently Manning leads a team of approximately 60 HR professionals making up Southern California Edison’s HR Shared Services Division. Through 5 subordinate Sr. managers the team performs a variety of HR functions including enterprise-level strategic workforce planning, HR analytics, SAP HCM master data, HR’s technology portfolio, HR project management office, HR business process improvement function (6 Sigma/LEAN/OpX), HR’s centralized budgeting, HR vendor management, Employee Information Call Center, Employee Engagement, and HR Compliance & Risk. Prior to joining Edison in 2010, Manning held various roles in engineering, operations management, and HR with Siemens and Merck. Prior to that Michael was part of a sevenperson start-up company which raised over $60 million from JP Morgan, successfully taking the company from concept to launching manufacturing and distribution of product to major retail chains in 14 states. Michael draws on this broad set of experiences to bridge engineering and operations solutions to HR challenges. Manning is a thought leader and sought after speaker on HR Measurement & Strategic Workforce Planning. Manning was recognized with a 2013 Best Practice Award in HR Analytics & Workforce Planning. He has presented at industry leading conferences such as HR Tech, Bersin IMPACT, Institute for Corporate Productivity i4cp, HR.com, Talent Management Alliance (TMA) and others. The work done by him and his team has been the topic of case studies by The Conference Board, Deloitte, and the Best Practice Institute and covered in the Journal of the International Association for Human Resource Management (IHRIM). Michael holds an M.B.A. with Beta Gamma Sigma honors in operations management from California State University – San Bernardino and a B.S. from the University of Utah. After business school Manning was recruited into Siemens high potential (HIPO) fast track development program. In 2014 he was invited into Edison’s HIPO Sr. Manager development program. He holds a Six Sigma Black Belt and is a certified ISO 9000 auditor and SPHR. He resides in the greater Los Angeles area with his wife and 2 children. 7