19-07-2004 • VOLUME 7 • NUMBER 28 • £2.60 WWW.ITWEEK.CO.UK 25 CLIENT CrossOver Office for Windows apps on Linux 29 NETWORK Flexible network analysis unit 32 MANAGEMENT Top tips for overworked IT leaders CONTENTS ENTERPRISEWEEK Better storage management kit 13 Windows Longhorn capabilities 14 Will Sun Java tools back Eclipse? 14 INTERNETWEEK Firefox stalks wounded Explorer 17 Now everyone is a security risk 20 CLIENTWEEK New date for XP Service Pack 2 23 Easy-deploy mobile email system 23 Horrors climb in via Windows 24 NETWORKWEEK Copper wires support 10Gbit/s 27 Chips to cut wireless LAN costs 27 Firms see many options for VoIP 28 MANAGEMENTWEEK Free project scheduling software 31 Firms act after IE browser flaws 31 Wireless tags in the supply chain 32 Secure move for handsets Wireless devices are set to gain better security following chip maker ARM’s new agreement to work with Trusted Logic on software support for TrustZone technology in mobile chips. TrustZone isolates security-critical code from other applications. Such partitioning stops malicious code from compromising security by overwriting encryption keys, for example. “Trusted Logic has experience working with secure software in the smartcard industry, so we brought them in to help build the TrustZone infrastructure,” said ARM product manager Tiago Alves. Trusted Logic’s Security Module will host security services within ARM’s TrustZone, such as cryptography. ARM is also working with handset platform makers to put TrustZone support in Windows Mobile, Symbian and Embedded Linux.The technology is expected in handsets late next year. Phone security, p23 www.arm.com Risks rise for NT loyalists Mark Street WINDOWS LEADS ON CORE SERVERS K firms that stick with Microsoft’s NT4 operating system despite the imminent withdrawal of support run the risk of breaking corporate governance rules, analysts warned last week. Under the information security standard BS7799, which underpins many newer regulations covering operational risk, firms must use software “maintained at a level supported by the supplier”. New IT Week research shows that 18 percent of UK firms still rely on Windows NT as their main server operating system, even though security updates are due to stop at the end of the year. “Quite clearly firms should opt for vendor-supported software, otherwise they are exposing themselves under compliance rules,” said Una Du Noyer, head of infrastructure and security at consultancy Capgemini. “Firms need to work out just how serious the risk is, and weigh it up against the cost of putting it right.” NT4 is even more widespread when non-core server systems are considered – 77 percent of firms use it somewhere on-site, U Data chief to chop spam David Neal D ata watchdogs will get stronger powers to stop spammers this year if information commissioner Richard Thomas has his way. Thomas last week said he expects to be able to issue “stop now” orders against UK-based spammers from this autumn. Thomas said, “I am talking to the DTI about getting our ability to enforce the law strengthened.” He added that the need for additional powers was shown by the fact that he had taken a year to resolve an issue with a company sending out unsolicited faxes. “We are looking for something like the Office of Fair Trading’s Stop Now orders,” Thomas explained. Thomas said such orders could provide a quick mechanism to halt firms that are sending spam. “The sooner I get the power the better,” he added. Last month, the DTI introduced rules to let firms block unwanted cold-calling from direct marketing companies. Communications Thomas: power to combat spammers 2000 40% NT 18% Server 2003 NetWare 14% 10% Source: NOP/IT Week/Microsoft according to the IT Week/Computing Usage of Server Systems survey of 200 firms, carried out by NOP, and sponsored by Microsoft. “There is a phenomenal amount of NT still rattling around and it would seem that the end of support is not that much of a worry at present,” said Du Noyer. “Most people have had this system for years and cannot remember the last time they have had to contact Microsoft with an issue.” Microsoft is increasing its efforts to move firms to Windows Server 2003 as support for NT draws to a close. In a recent email to Microsoft staff, chief executive Steve Ballmer said the firm must act to change customer perceptions that “older versions of minister Stephen Timms said, “Many firms just don’t have the resources to cope. This measure gives those firms the option to say no to cold calls.” The possibility of extending this measure to business-to-business spam is also being considered. A spokesman for the DTI said, “If [Thomas] says we need extra business protection then we will look at that. Stop Now orders are an option.” However, he added, “We are giving [the EU Directive on Privacy & Electronic Communications] time to bed in. If we were to do anything it would not be without some sort of consultation.” A MessageLabs survey suggests 60 percent of firms will seek an alternative to email within 10 years if spam keeps growing. Spam grows, p6 Leader, p10 Office and Windows are good enough”. Only 14 percent of firms have taken up Windows Server 2003 as their main server platform, while 40 percent rely on Windows 2000 Server. Nicholas McGrath, head of platform strategy at Microsoft, said there is a steady move to Windows Server 2003 from NT4. “The key drivers are the security and reliability of Win Server 2003,” he added. Elsewhere, the survey found few firms chose Linux for their critical services – it accounted for only two percent of principal enterprise servers. However, 44 percent said they use Linux in a supporting role. Given the widespread deployment of Microsoft systems, licensing costs remain the biggest concern for enterprises. Twentythree percent of firms said that licensing costs are their biggest financial headache, followed by support costs at 21 percent. Half of all firms said that the need to reduce licensing costs of server operating systems is a key objective for the next 12 months. Microsoft HPC, p4 Comment, p5 Patching, p9 Dwindling support, p10 Windows servers, p14 XP SP2, p23 Windows danger, p24 IE flaws, p31 P900 update adds Qwerty Sony Ericsson last week announced its P910 smartphone with PDA, email and web-browsing tools.The handset, due in September, supersedes the P900. It boasts Qwerty keys and 64MB of memory and P910 has its email clients include input choice one for BlackBerry.The tri-band GSM/GPRS unit will cost about the same as a P900 and runs the UIQ interface on Symbian 7.0. Controls to secure mobile phones, p23 NEWS INSIDE: IP TELEPHONY BT, p4 • IM Advances, p5 • BROADBAND ADSL, p5 • SAP Plans, p6 • LINUX Rivals, p8 • OPEN SOURCE Eclipse tools, p8