University of Houston
Division of Student Affairs
2012 – 2013 Department Assessment Plan
Date: May 16, 2012
Department: Campus Recreation
Director: Kim Clark
Assessment Contact, if not the director: Melanee Wood
Department Vision Statement: University of Houston Campus Recreation Department aspires to create a
culture of:
Intentionality, by creating experiential learning opportunities utilizing extraordinary facilities,
programs and services;
Engagement, by promoting student growth through inclusion of the diverse UH community; and
Student success, by creating a student driven department with professional leadership
Department Mission Statement: Campus Recreation provides the UH community an inclusive
environment that cultivates the development of life skills through engaging and meaningful recreational
programs, facilities and services.
Department Goals:
1) Strengthen collaborations and nurture relationships within the UH community
a. Develop positive working relationships with campus partners including Athletics, Health
and Human Performance, Student Housing and Residential Life, Wellness, and others
within the Division.
b. Revitalize the Campus Recreation Advisory Committee
2) Re-brand the Department of Campus Recreation within the UH community and beyond
a. Evaluate marketing and promotional efforts and develop a comprehensive marketing plan
3) Plan and implement facility, service, and equipment upgrades
a. Review, modify, and execute FY13 Capital Plan projects addressing deferred,
preventative, and routine maintenance for CRWC
b. Develop an equipment replacement plan
4) Increase regional and national involvement within the National Intramural Recreational Sports
Association, Association of Outdoor Education and Recreation, and others
a. Submit bids to host local and regional sport club and extramural events
b. Host the NIRSA NCCS Regional Basketball Tournament (March 2013)
Department Name Campus Recreation
Assessment Report for Academic Year 2012-2013
Program or Service Being Assessed: Student Employment - Performance Evaluations
Learning Outcome(s) and /or Program
Objective(s)
Method
Frequency
Student employees will demonstrate
Departmental performance rubric Minimum once per year - varies by
essential performance characteristics results will be transcribed into Campus employment area and position.
(attendance, punctuality, customer
Labs for longitudinal tracking.
service, communication, and initiative).
Employees are exposed to
performance expectations and
job-related trainings during the All-Staff
Orientation held in late August and
monthly area-specific in-service
meetings.
Timeline
Varies - Each of the 5 component area
directors will determine the evaluation
timeline for each of the positions they
supervise.
Purpose
To verify that employees are meeting
employment expectations, to provide
feedback regarding relative strengths
and areas for growth, and to provide a
platform to launch a discussion about
the employee's future goals and plans.
Status
Rubric being re-evaluated
and updated. First
evaluations planned for
September.
Program or Service Being Assessed: Student Employment - Emergency Response Procedures / Red Manikin Drills
Learning Outcome(s) and /or Program
Objective(s)
Method
Frequency
Timeline
Student employees will demonstrate
Observation of drills recorded on a
Each employee will be tested once per 12 months - due to the length of time
proper techniques of CPR, First aid, and standardized rubric - staff will receive a year. If an employee fails the first RMD, that each RMD takes to conduct and the
large number of students who need to
AED according to American Red Cross pass or fail rating during the 'Red
a second drill will be conducted.
be assessed.
standards and proper protocol and
Manikin Drill.' Each RMD takes about
decision making through the
30-45 minutes to conduct and the skills
implementation of the Department of
of each of the 250 Campus Recreation
Campus Recreation Emergency Action employees will be assessed. Rubric
Plan. Skills and knowledge for this
scores will be transcribed into Campus
outcome are gained during the
Labs for longitudinal tracking and the
employee's CPR/first aid certification
development of an all-staff summary.
course. All-Staff Orientation, and
monthly in-service trainings.
Purpose
Status
To ensure staff have the knowledge and Rubric in development. First
skills to implement the Emergency
RMDs planned for October.
Action Plan and provide appropriate
care for participants. Students who fail
the first and second RMDs will be
removed from the schedule until they
are able to successful pass a drill.
Program or Service Being Assessed: Student Employment - Exit Interview Survey
Learning Outcome(s) and /or Program
Objective(s)
Method
Student employees will learn
On-line survey sent through Campus
transferable professional skills including labs.
leadership, decision making, problem
solving, time management, and
communication.
Frequency
Once per employee at the end of their
employment with Campus Recreation.
Timeline
Rolling - survey will be sent out to
individual employees at their time of
departure throughout the year.
Purpose
Status
To identify strengths and opportunities In development.
for improvement related to staff training
and overall student employment, as well
as to show the impact of student
employment within Campus Recreation
including measures of overall student
success.
Department Name Campus Recreation
Assessment Report for Academic Year 2012-2013
Program or Service Being Assessed: NASPA Consortium Campus Recreation Impact Study
Learning Outcome(s) and /or Program
Objective(s)
To assess the level of participation in
Campus Recreation services, the
impact of Campus Recreation offerings
on student recruitment and retention,
and the recreation needs and interests
of student and CRWC members.
Method
Frequency
Online survey sent through Campus
Once ever 3 years.
Labs to a random sample of UH
students and CRWC members. Sample
size to be determined in conjunction
with institutional research.
Timeline
Spring 2013
Purpose
Status
To gather benchmark data that can be Confirming necessity of IRB
used to justify and inform decisions
approval.
related to recreation facilities, programs,
and services; identify areas for program
enhancement; and show the impact of
Campus Recreation on student
learning.
Findings:
Discussion:
Program or Service Being Assessed:
Learning Outcome(s) and /or Program
Objective(s)
Findings:
Discussion:
Method
Frequency
Timeline
Purpose
Status
Provide a summary of assessment initiatives for this plan. For each program/service to be assessed, please
provide the following:
Name of Program
Student EmploymentPerformance Evaluation
Student Employment Emergency Response
Procedures/Red Manikin Drills
Student Employment – Exit
Interview
NASPA Consortium Campus
Recreation Impact Study
Goal/Purpose
To verify that employees are
meeting employment
expectations, to provide feedback
regarding relative strengths and
areas for growth, and to discuss
future goals and plans.
To ensure staff have the
knowledge and skills to
implement the Emergency Action
Plan and provide appropriate care
for participants.
To identify strengths and
opportunities for improvement
related to staff training and
overall student employment, as
well as to show the impact of
student employment within
Campus Recreation.
To gather benchmark data that
can be used to justify and inform
decisions related to recreation
facilities, programs, and services;
identify areas for program
enhancement; and show the
impact of Campus Recreation on
student learning.
Learning/Program Outcome
Student employees will
demonstrate essential
performance characteristics
(attendance, punctuality,
customer service,
communication, and initiative).
Student employees will
demonstrate proper techniques of
CPR, First Aid, and AED
according to American Red
Cross standards and proper
protocol and decision making
through the implementation of
the Department of Campus
Recreation Emergency Action
Plan.
Student employees will learn
transferable professional skills
including leadership, decision
making, problem solving, time
management, and
communication.
To assess the level of
participation in campus
recreation services, the impact of
campus recreation offerings on
student recruitment and retention,
and the recreational needs and
interests of students.
Common definitions:
1.
2.
3.
4.
Vision: The vision describes what the office will look like in the future. The vision of the department
should support the overall vision of the Division of Student Affairs.
Mission: The mission describes the purpose of the organization and the constituents it serves. The mission
of the department will support the mission of the Division of Student Affairs.
Goals: Program goals are overarching statements that describe what a program is trying to accomplish.
Outcomes:
a. Learning Outcome articulates the measurable expected results of an activity or program efforts.
Outcomes are not knowing, thinking and understanding, but rather a demonstration of knowing,
5.
6.
7.
thinking or understanding. Outcomes describe measureable behaviors achieved by participating in the
activity.
b. Program Outcome describes those operational and or business elements of a program or activity that
can be counted such as research dollars, number of students served, their level of satisfaction, and
number and or type of appointments by students.
Assessment Methods: The assessment methods include the criteria, process, and tools used to determine if
the intended outcomes were reached.
Findings: Briefly describe the results of the assessment.
Discussion: Outline the specific actions to be taken as a result of the information gathered.
May 8, 2012