Project Charter
General Library System (GLS) Strategic Planning
Updated November 10, 2014 - Version 4.0
Project Name
Executive Sponsor
Project Consultants
Primary Stakeholder(s)
GLS Strategic Plan
Ed Van Gemert
Darin Harris & Nancy Thayer Hart, Office of Quality Improvement
Library Coordinating Council; GLS and other campus libraries; University
Library Committee; Memorial Library Committee; UW Students, Staff, and
Faculty; the Provost; Vice Provost for Information Technology/CIO; and, DoIT.
Project Description / Statement of Work
The General Library System wishes to create a strategic plan in order to implement the Campus Libraries’ Strategic Framework.
Business Case / Statement of Need (Why is this project important now?)
GLS is at a crossroads as it plans for future infrastructure, facilities, and service needs. Internal customers and
stakeholders are asking GLS to provide specific and timely information in order to move ahead.
Primary Stakeholders
Needs / Requirements
Library Coordinating Council
Memorial Library Committee
University Library Committee
Students
Faculty
General Library staff
TBD via interviews, survey and/or focus groups
TBD via interviews, survey and/or focus groups
TBD via interviews, survey and/or focus groups
TBD via interviews, survey and/or focus groups
TBD via interviews, survey and/or focus groups
TBD via interviews, survey and/or focus groups; a transparent, inclusive
process; to feel pride in their contributions to a healthy organization with
an impactful mission.
TBD via interviews, survey and/or focus groups; plus a process that
contributes to collaboration among all campus libraries.
TBD via interviews, survey and/or focus groups
Other campus libraries
CIO/DoIT
Project Definition
Project Goals
To identify and prioritize GLS goals and objectives that are aligned with the Campus Libraries
Strategic Framework then communicate and implement these goals.
IN SCOPE: Create a plan for implementing the Campus Libraries Strategic Framework within
GLS to include measurable goals and specific action plans. GLS Executive Team will share GLS
plan with LCC and invite other libraries to share their plans.
Project Scope
OUT OF SCOPE:
 Recommendation on GLS structure (will be created by GLS Executive Team informed by
this process) (completed 8/8/14)
 Service delivery model (will be created by GLS Executive Team informed by this process)
(anticipated in 2015)
 Specs and requirements for facilities master plan (will be created by GLS Executive Team
informed by this process) (anticipated in 2015)
Project
Deliverables

Strategic plan with specific goals (objectives), strategies for achieving goals, and measures to
ensure performance towards goals; plan will include detailed action plans and a system for
evaluating progress
Project Constraints / Risks (Elements that may restrict or place control over a project, project team, or project action)
Implementation Plan / Milestones) (Due dates and durations)


Agree on process
Aug-September, 2014
Create goals, strategies, measures and action plans September – December
o Consolidate goals; share with GLS staff and receive feedback; create action plans.
Communication Plan (What needs to be communicated? When is communication needed? To who? How?)
Elisabeth Owens will work with Natasha Veeser to create and be responsible for creating and implementing a
communications plan.
Change Management / Issue Management (How decisions will be made? How changes will be made?)
GLS Executive Team will develop approach
Project Team Roles and Responsibilities
Team members
Roles
Responsibilities
Ed Van Gemert
Project Sponsor
GLS Executive Group
Connie Hoisington
Decision Maker
Administrative
Support, Logistics
Phase II Project
Managers
Consultants/Facilitators
for Phase II
Darin Harris,
Nancy Thayer-Hart
Darin Harris,
Nancy Thayer-Hart
Ed Van Gemert, Nancy Graff
Schultz, Lee Konrad, Lesley
Moyo, Doug Way, Elisabeth
Owens, Darin Harris, Nancy
Thayer-Hart
Strategic Planning
Committee
Provide resources, direction, access and problem solving
as requested or at discretion; Assemble core team,
lead communication and planning with stakeholders
Provide oversight and approval of strategic plan
Calendaring, scheduling and administrative support
Assemble core team, lead communication and
planning with stakeholders, ensure deliverables on time
Provide planning tools & process, project
management(where needed to complete deliverables),
facilitate planning retreat, facilitate post-retreat
meeting(s) to finalize plan
Lead on project planning; Assure contacts made with
stakeholders;
Participate in planning and preparation meetings;
Lead communication with stakeholders.
Provide draft content for strategic plan
Sign-off
Sponsor
Date: November 10, 2014
Ed Van Gemert, Director, General Library System
Stakeholders Influencing Campus Libraries Strategic Framework
Association of Research Libraries
CIC
UW System
UW faculty/ staff/students
Library Coordinating Council
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Campus
Libraries
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Strategic Framework
GLS Strategic
Plan