Marketing Research MK 301 Marketing Research MK 301 - Course Outline - Objective “To be successful, a business must direct all its efforts to giving customers what they want, while still earning a profit. The critical factor to the attainment of such market dominance is the extensive use of Marketing Research. To be truly marketing orientated, companies have to be information-orientated. Marketing Research is about generating and interpreting information to assist management with decisionmaking.” (Domegan and Fleming, 2007, pp. 2-13). The purpose of this course is to critically reflect upon the what, how, where, when and why of Marketing Research. Lecturer Class Times Name Office Ext E-mail Dr. Christine Domegan Room 334, 2nd Floor, Marketing, Cairnes School 2730 christine.domegan@nuigalway.ie Day Time Venue Lectures Wednesday 11am-1pm LH1 St Anthonys/CA111 Lectures Friday 11am-1pm SC004 Charles McMunn Theatre Upon completion of this course, students will have achieved the following: Overall Learning Outcomes Knowledge based outcomes: A comprehensive understanding of marketing research theory and practice. Express the role and function of marketing research in marketing strategies and information management. Discuss the conceptual and methodological issues that underlie the various stages of the marketing research process. Acquire an in-depth knowledge of the tools and techniques in Marketing Research. Be able to apply marketing research concepts, tools and skills learnt to various business contexts and be capable of analysing a variety of marketing scenarios and designing appropriate contextual market research techniques. Be cognisant of challenges faced, and evaluate techniques employed, in designing and conducting market research. Skills based outcomes: A full understanding of accessing material through the library databases. Dr. Christine Domegan | Marketing Research MK301 Page 1 of 4 Marketing Research MK 301 Programmes Write up a professional research report. Undertake desk search. Present, in written form, your research ideas. Choose effective and efficient research strategies and methods appropriate to a given a certain set of circumstances Manage teamwork and time schedules. Be sensitive to the problems and challenges in doing marketing research. Experience of working in groups, to specific deadlines. Greater experience in presentation skills. B.Comm/ B.Comm International The final grade for this 10ects course will be calculated as follows:- 15% 25% 60% Secondary Research Assignment Primary Research Assignment Final Exam Secondary Data Research Project, Assignment 1 Due: Wednesday, October 13th, 11am in class. Value: 15% Format: 7-12 page professional, typed, hard & soft copy report. In groups of 4 (max; 3 Irish and 1 Visiting Student), submit a full technical secondary data search, analysis and report on the “Use and Abuse of Disabled Car Parking Spaces in Ireland”. Assessment (a) (b) (c) (d) (e) (f) Give a brief background to the topic. Provide an overview of the industry. Document the market sizes, using multiple sources. Profile market trends over the past two years. Detail the top reasons for, and potential barriers to such behaviour. Include a completed group assessment agenda. You are not to contact any person from any company in question. All supporting materials, figures, definitions and assumptions etc., must be provided in appendices and are not included in the 7-12 page report limit. All secondary sources to be fully referred to in bibliography. Observational Study, Assignment 2 Due: Wednesday 24th November, 11am in class. Value: 25% Format: 15-20 page professional, typed, hard & soft copy report. In groups of 4 (max) conduct an Observational Study in an assigned Disabled Car Parking Space and present a written report on the “The Use and Abuse of Disabled Parking Spaces in Galway City ” to include: Dr. Christine Domegan | Marketing Research MK301 Page 2 of 4 Marketing Research MK 301 (a) (b) (c) (d) A designed observational questionnaire. The pre-tested observational questionnaire and changes needed. A minimum of 20 hours observation (2 x 10hrs or 4 x 5hrs) A discussion of the data gathering process, the fieldwork, time schedule and ethical guidelines. (e) A completed group assessment agenda. Your observational questionnaire and schedule must be agreed with course lecturer in advance. All supporting materials, figures etc., must be provided in appendices, not included in the 15-20 page limit. All secondary sources to be fully referred to in bibliography. Both assignments are in conjunction with and supported by the Disabled Drivers Association of Ireland Supporting materials and details of the requirements of both written research assignment are posted on Blackboard. Written Examination: 60% In this final three hour pre-Christmas exam, worth 60%, you will be asked to answer four out of six questions. The questions will be a mixture of conceptual issues and applied matters. Previous exams papers are available from examinations office website. Candidates must pass written examination to be awarded marks for assignments/class participation. Note: A minimum of 35% is required in the final written examination before marks for continuous assessment can be included in the determination of the overall mark for the subject. Credit weighting: Workload Lecture hours: Assignment work and independent study: Examination: Total Student Effort: 10 ECTs 48 (12wks x 4 hrs) 200 3 hours 250 Hours Required reading in Textbooks : Course Readings “Marketing Research”, by Eric Shui, Joseph Hair, Robert Bush and David Ortinau. ISBN: 978-007711706-1, McGraw-Hill 2009. Available in the University bookshop. “Marketing Research in Ireland, Theory & Practice” by Christine Domegan & Declan Fleming. (3rd Edition) 2007. ISBN : 978-0-7171-4200-2 Dr. Christine Domegan | Marketing Research MK301 Page 3 of 4 the Marketing Research MK 301 Date Topic Reading September 8th Overview of course and introduction Course Outline September 10th Marketing Research Introduced Chapter 1 September 15th The Marketing Research Process Chapters 2 & 3 Problem Definition and Research Design Chapters 2 & 3 September 17th September 22nd September 24th September 29th Guest Speaker: Mr. Kenneth Fox, Chief Executive, Disabled Drivers Association of Ireland. Secondary Sources of Data Guest Speaker “Mintel”. Secondary Sources of Data Chapter 4 & handout Qualitative data Projective Techniques, In- Chapter 5 depth Interviews Qualitative data Focus Groups October 1st Chapter 4 Chapter 6 Guest Speaker: Sinead Duane, Safefood Research Fellow October 6th Quantitative data Surveys Chapter 7 October 8th Quantitative Research: Observation and Panels Chapter 9 October 13th Quantitative Research: Observation and Panels Chapter 9 October 15th Questionnaire Design and Field Work Chapter 10 October 20th Measurement Construct Development & Scales of Measurement Chapter 11 October 22nd Attitude Measurement Chapter 12 October 27th The Sampling Process Chapters 13 & 14 October 29th Sample Size Determination Chapters 13 & 14 November 3rd Causal Research Chapter 8 November 5th Experimentation Chapter 8 November 10th Data Preparation and Processing Chapter 15 November 12th Qualitative Data Analysis Blackboard handout November 17th Quantitative Data Analysis Chapters 16 &17 November 19th Quantitative Data Analysis Chapters 18 & 19 November 24th Presentation and Communication of Findings Chapter 20 November 26th Course Review and Exam preparation Dr. Christine Domegan | Marketing Research MK301 Page 4 of 4