Release Notes for Cisco Business Class Email 2.1
First Published: August 24, 2015
Last Updated: August 24, 2015
Contents
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What’s New, page 1
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Finding Current Information about Known and Fixed Issues, page 2
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Supported Mobile Operating Systems, page 2
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TCP Services Required for the Cisco BCE Application, page 2
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Related Documentation, page 3
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Service and Support, page 3
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Obtaining Documentation and Submitting a Service Request, page 3
What’s New
This section describes new features and enhancements for Cisco Business Class Email 2.1 for iOS and
Android Devices. For more information about theses features, see the Cisco Business Class Email 2.1
User Guide for iOS Devices and Cisco Business Class Email 2.1 User Guide for Android Devices.
New Feature: Selection of the recipient’s language
You can now select the recipient’s language for Registered Envelopes. This new option enables the
application to determine which language is used for the message body, according to the locale set for
recipients.
Cisco Systems, Inc.
www.cisco.com
Finding Current Information about Known and Fixed Issues
Finding Current Information about Known and Fixed Issues
Use the Cisco Bug Search Tool to find the most current information about known and fixed defects in
shipping releases.
Before You Begin
Register for a Cisco account if you do not have one. Go to
https://tools.cisco.com/RPF/register/register.do.
Procedure
Step 1
Go to https://tools.cisco.com/bugsearch/.
Step 2
Log in with your Cisco account credentials.
Step 3
Enter search criteria.
For example, the best way to find all issues for BCE is to enter BCE in the Search For field. The
following link displays the results:
https://tools.cisco.com/bugsearch/search?kw=BCE&pf=prdNm&sb=anfr&srtBy=byRel&bt=custV
Step 4
Optionally filter the search results by status, severity, or other properties.
Step 5
Optionally sort the search results by various criteria
Step 6
If you have questions or problems, click the Help or Feedback links at the top right side of the tool.
There is also an interactive tour; to view it, click the link in the orange bar above the search fields.
Supported Mobile Operating Systems
For information about which Mobile Operating Systems are supported for release 2.1, see the IEA
Compatibility Matrix.
TCP Services Required for the Cisco BCE Application
The Cisco BCE application requires the use of an available port for HTTPS or HTTP. The Cisco BCE
application is typically configured to use HTTPS on port 443 and is unlikely to be configured otherwise.
However, the application can be configured to use either HTTPS or HTTP on any available port. All
other TCP protocols can be disabled without affecting the operation of the Cisco BCE application.
For more information, see HTTPS or HTTP.
Release Notes for Cisco Business Class Email 2.1
2
Related Documentation
Related Documentation
•
Cisco Business Class Email 2.1 User Guide for iOS Devices
•
Cisco Business Class Email 2.1 User Guide for Android Devices
•
IEA Compatibility Matrix
Service and Support
For the best support experience possible, Cisco recommends that you first check the FAQ page to find
answers to commonly asked questions. If the issue cannot be resolved, Cisco recommends using Instant
Messenger support or sending an email to the BCE support team (see contact info below). For urgent
issues, you should contact the BCE support line for help. Cisco recommends using the following steps
to resolve support cases:
Step 1
First, use the ‘Frequently Asked Question’ webpage—an FAQ webpage has been created to help
recipients solve common registration and envelope opening questions. The URL is:
http://res.cisco.com/websafe/help?topic=FAQ
Step 2
Between the hours of 6am and 6pm PST, you can also obtain support via Instant Messenger by accessing
the Instant Messenger Chat link available at:
https://res.cisco.com/websafe/help?topic=ContactSupport
Step 3
Lastly, contact BCE Support via email—any issue that is not resolved by the BCE FAQ page should be
emailed to BCE support (support@res.cisco.com). A recipient should expect to receive a response within
24 business hours of submitting his or her email.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a
service request, and gathering additional information, see What’s New in Cisco Product Documentation
at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.
Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical
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This document is to be used in conjunction with the documents listed in the “Related Documentation” section.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of
Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The
use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any
examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only.
Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
© 2015 Cisco Systems, Inc. All rights reserved.
Release Notes for Cisco Business Class Email 2.1
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Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Business Class Email 2.1
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