Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide for 3.3.1_327

Cisco Virtualization Experience Client

2111/2211 PCoIP Administration Guide for

3.3.1_327

April 27, 2012

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Cisco Systems, Inc.

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Text Part Number: OL-25151-01

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Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide

© 2011-2012 Cisco Systems, Inc. All rights reserved.

C H A P T E R

1

C H A P T E R

2

C H A P T E R

3

C H A P T E R

4

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C O N T E N T S

Preface

vii

Overview

vii

Audience

vii

Organization

vii

Related Documentation

viii

Obtaining Documentation, Obtaining Support, and Security Guidelines

viii

Document Conventions

viii

Introduction

1-1

Menu and Page Overview

1-1

Administrative Web Interface Overview

2-1

About the Page Layout

2-1

Supported Web Browsers

2-2

Administrative Web Interface IP Address

2-2

Administrative Web Interface Security

2-3

Installing the CA Root Certificate

2-3

Installing the CA Root Certificate in Internet Explorer

2-3

Installing the CA Root Certificate in Firefox

2-3

Logging In

2-4

Viewing the Home Page

2-5

About the Administrative Web Interface Menus

2-6

Working with the On Screen Display

3-1

About the Connect Screen

3-1

Connect Button

3-2

About the OSD Options Menu

3-3

Cisco VXC PCoIP Configuration

4-1

Configuring the Device

4-1

Initial Setup Web Page

4-1

Step 1: Audio

4-2

Step 2: Network

4-3

Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide iii

Contents

Step 3: Session

4-3

Step 4: Apply Changes

4-3

Configuring the Network Parameters

4-3

Adding Custom Information to the Device

4-6

Enabling or Disabling Connection Management

4-7

Configuring for Use with a VMware View Connection Server

4-9

Configuring the VMware View Advanced Parameters

4-11

Configuring the VMware View Kiosk Mode Parameters

4-14

Configuring the Discovery Mechanism

4-15

Configuring the SNMP Agent

4-16

Configuring the Connections

4-17

Identify Peer By

4-19

Controlling Bandwidth for PCoIP Sessions

4-19

Configuring Device Parameters for RDP

4-21

Setting the User Interface Language

4-23

Configuring the OSD Screen-Save Timeout

4-24

Adjusting the Image Quality

4-25

Enabling Monitor Emulation

4-27

Enabling the Host Driver Function

4-28

Configuring the NTP Parameters

4-28

Updating the Password for a Device

4-29

Password Reset Window

4-30

Resetting the Parameters to Factory Defaults

4-31

Configuring the EDID Override Mode

4-31

Setting up User Permissions

4-32

Specifying USB Devices

4-33

Configuring the Audio Parameters

4-35

Setting up the Client Power-off Permissions

4-36

Using the Diagnostic Tools

4-36

Viewing and Clearing Event Log Messages

4-36

Session Control

4-37

Viewing PCoIP Protocol Statistics

4-38

Working with the Host CPU web page

4-40

Generating an Audio Test Tone from the Client

4-41

Viewing a Test Pattern on the Client Display

4-41

Resetting the Device Processor

4-42

Determining if a Device is Reachable

4-43

Viewing Device Information

4-44

Viewing the Version Information

4-44

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Contents

C H A P T E R

5

A P P E N D I X

A

A P P E N D I X

B

A P P E N D I X

C

Viewing the Attached Devices

4-46

Uploading to the device

4-47

Uploading the Firmware to the Device

4-47

Uploading a Logo to the Device

4-48

Configuring the User Settings

4-49

Configuring the Mouse Settings

4-49

Changing the Keyboard Repeat Settings

4-49

Image Tab

4-50

Configuring the Display Topology

4-50

About the Overlay Pages

5-1

Network Connection Lost Overlay

5-1

USB Device Not Authorized Overlay

5-1

USB Over Current Notice Overlay

5-2

Half-Duplex Overlay

5-2

Video Source Overlays

5-2

Usage Examples

A-1

Bandwidth and Image Configuration Example

A-1

Configuring the Client Bandwidth Limit to 25 Mbps

A-2

Configuring Image Properties

A-4

Configuring the Client Bandwidth Limit to 0 Mbps (No Limit)

A-6

USB Permissions Example

A-7

Authorizing USB Device By Class

A-7

Authorizing USB Device By Vendor ID and Product ID

A-8

Client Language and Keyboard Support

B-1

Cisco VXC 2111/2211 Power Considerations

C-1

Available Power on USB Ports

C-1

USB Hub Support

C-1

PoE Power Negotiation

C-2

Cisco VXC 2111 Power Support

C-2

Cisco VXC 2211 Power Support

C-3

Cisco VXC 2211 Base LED Behavior

C-3

Power Consumption

C-4

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Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide v

Contents vi

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Preface

Overview

Cisco Virtualization Experience Clients (VXC) 2111 and 2211 run PC over IP (PCoIP) firmware for operation in PCoIP networks. The Cisco VXC clients are highly optimized zero clients that provide ultra-fast access to applications, files, and network resources available on machines hosted by a PCoIP infrastructure.

Note Cisco VXC 2111/2211 clients provide Remote Desktop Protocol (RDP) configuration options. However,

Cisco does not provide support for RDP network implementations for the Cisco VXC 2111/2211.

Audience

This guide is intended for administrators of Cisco VXC running PCoIP. It provides information and detailed system configurations to help you design and manage a PCoIP environment.

Organization

This manual is organized as described in the following table.

Chapter

Chapter 1, “Introduction”

Description

Describes the manual.

Chapter 2, “Administrative Web Interface

Overview”

Chapter 3, “Working with the On Screen Display”

Provides an overview of the On Screen Display

(OSD).

Chapter 4, “Cisco VXC PCoIP Configuration”

Provides an overview of the Administrative Web

Interface.

Chapter 5, “About the Overlay Pages”

Appendix A, “Usage Examples”

Describes the Cisco VXC client configuration using PCoIP Administrative Web Interface and

On Screen Display.

Describes the user message Overlay Windows.

Describes examples of setting up clients.

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Preface

Chapter

Appendix B, “Client Language and Keyboard

Support”

Appendix C, “Cisco VXC 2111/2211 Power

Considerations”

Description

Describes the languages and keyboards supported by the clients.

Describes the Power over Ethernet (PoE) support for the Cisco VXC client.

Related Documentation

For more information, see the documents available at the following URLs:

Cisco Virtualization Experience Client 2000 Series http://www.cisco.com/en/US/products/ps11499/tsd_products_support_series_home.html

Cisco Virtualization Experience Client Manager http://www.cisco.com/en/US/products/ps11582/tsd_products_support_series_home.html

Obtaining Documentation, Obtaining Support, and Security

Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s

New in Cisco Product Documentation , which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Document Conventions

This document uses the following conventions:

Convention boldface font italic font

[ ]

{ x | y | z }

[ x | y | z ] string screen

font

Description

Commands and keywords are in boldface .

Arguments for which you supply values are in italics .

Elements in square brackets are optional.

Alternative keywords are grouped in braces and separated by vertical bars.

Optional alternative keywords are grouped in brackets and separated by vertical bars.

A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.

Terminal sessions and information the system displays are in screen

font.

Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide viii OL-25151-01

Preface

Convention boldface screen

font italic screen font

^

< >

Description

Information you must enter is in boldface screen

font.

Arguments for which you supply values are in italic screen font.

The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key.

Nonprinting characters, such as passwords are in angle brackets.

Note Means reader take note . Notes contain helpful suggestions or references to material not covered in the publication.

Caution Means reader be careful . In this situation, you might do something that could result in equipment damage or loss of data.

Warnings use the following convention:

Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

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Preface x

Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide

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C H A P T E R

1

Introduction

As a user or administrator you can interact with your Cisco VXC clients through the embedded HTTPS web interface (the Administrative Web Interface) and On Screen Display (OSD). To minimize the total learning curve and maximize the accessibility, the web interface and OSD are organized as similarly as possible and are structured in a task-oriented fashion.

The Administrative Web Interface and the OSD let you configure the client through the GUI. With the

OSD, messages appear overlaid on the user display as required.

Note This document describes the interface for Cisco VXC Clients running PCoIP. This document does not describe the Administrative Web Interface for PCoIP software integrated into products such as VMware

View.

The configuration features are also available through some connection brokers and the Cisco VXC

Manager console (web-based tool used to manage multiple PCoIP endpoints). These features are not described in this guide. For more information on the Cisco VXC Manager, see the Administration Guide for Cisco VXC Manager .

This document has four main sections:

Administrative Web Interface Overview provides on overview of the Administrative Web Interface.

Working with the On Screen Display provides an introduction to the On Screen Display (OSD).

Cisco VXC PCoIP Configuration details the Cisco VXC client configuration using the PCoIP

Administrative Web Interface and the On Screen Display (OSD).

About the Overlay Pages discusses the user message overlay windows.

The Appendix contains:

Appendix A, “Usage Examples”

Appendix B, “Client Language and Keyboard Support”

Appendix C, “Cisco VXC 2111/2211 Power Considerations”

This document is intended to give administrators and users a working understanding of a PCoIP system.

Menu and Page Overview

The Administrative Web Interface and OSD have various menus and pages. The following tables list each the pages according to their menus as well as if they are available in the Administrative Web

Interface, OSD, or both.

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OL-25151-01 1-1

Chapter 1 Introduction

Menu and Page Overview

Note Many of the pages available from the OSD include a subset of parameters that are available in the

Administrative Web Interface.

Note The pages marked with an asterisk (*) are not applicable to Cisco VXC.

Table 1-1 Configuration Menu

Page Name

Initial Setup

Network

Label

Connection Management

VMware View

VMware View Advanced (in OSD, this page is available from the VMware View page)

VMware View Kiosk Mode (in OSD, this page is available from the VMware View page)

Discover

SNMP

Sessions

Bandwidth

RDP

Language

OSD

Image (The Web Image page is available form the User

Settings menu.)

Monitor Emulation*

Host Driver Function*

Time

Password

Reset Parameters

Display

USB

Audio

Power

Web, OSD, or Both

Web

Both

Both

Both

Both

Both

Both

Web

Web

Web

Web

Both

OSD

Web

Web

Web

Both

Web

Both

Web

Both

Both

Both

Web

1-2

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Chapter 1 Introduction

Table 1-2

Page Name

USB

Audio

Power

Permissions Menu

Table 1-3 Diagnostics Menu

Page Name

EventLog

Session Control

Session Statistics

Host CPU*

Audio

Display

PCoIP

Ping

Table 1-4 Info Menu

Page Name

Version

Attached Devices

Table 1-5

Page Name

Firmware

OSD Logo

Upload Menu

Table 1-6 User Settings Menu

Page Name

Mouse

Keyboard

Image

Display Topology

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Menu and Page Overview

Web, OSD, or Both

Web

Web

Web

Web, OSD, or Both

Both

Web

Both

Web

Web

Both

Both

OSD

Web, OSD, or Both

Both

Web

Web, OSD, or Both

Web

Web

Web, OSD, or Both

OSD

OSD

OSD

OSD

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1-3

Menu and Page Overview

Chapter 1 Introduction

1-4

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C H A P T E R

2

Administrative Web Interface Overview

The PCoIP Administrative Web Interface lets you interact with the device remotely using an Internet browser.

About the Page Layout

Figure 2-1 shows an example of the client page. It has seven basic regions:

Log Out—Log out of the Administrative Web Interface

PCoIP Zero Client—Displays Cisco VXC PCoIP endpoint information

Home—Click to navigate to the Home web page

Drop-down menus—The toolbar at the top part of the page lets you easily find pages through its menus: Configuration, Permissions, Diagnostics, Info, and Upload

Web page information—Displays the title and summary of the current web page

Data field—A configurable or read-only parameter (inline help appears when appropriate)

Apply/Cancel—Each web page that includes editable parameters has these two buttons:

– Apply—Store the edited parameters in flash

– Cancel—Reset the edited parameters to the values currently stored in flash

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Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide

2-1

Figure 2-1 Administrative Web Interface Home Page

Chapter 2 Administrative Web Interface Overview

Supported Web Browsers

The web page servers have been tested and are compatible with the following web browsers:

Firefox 1.5, 2.0, 3.0, 3.5, 3.6

Internet Explorer 6.0, 7.0, and 8.0

Note Other browsers may also be compatible.

We strongly recommend you install the CA root certificate in the browser you use to avoid warning messages from occurring when you log in to the Administrative Web Interface (see

Installing the CA

Root Certificate, page 2-3 ).

Administrative Web Interface IP Address

To access the Administrative Web Interface:

Procedure

Step 1

Step 2

Browse to the IP address of the client. The IP address used depends on how the IP addresses are determined within your IP network:

Static IP Address: the IP address is hard-coded and must be known

Dynamic IP Address: the IP address is dynamically assigned by the Dynamic Host Configuration

Protocol (DHCP) server and can be obtained from the DHCP server

Enter the IP address into the browser (for example, https://192.168.1.123).

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Chapter 2 Administrative Web Interface Overview

Note Some networks using DHCP may be able to also access the Administrative Web Interface using the

PCoIP Device Name. See Adding Custom Information to the Device, page 4-6 for more information.

Administrative Web Interface Security

The Administrative Web Interface uses HTTP over an SSL socket (HTTPS). You cannot access it without an administrative password. The HTTPS connection is secured using a Teradici self-signed certificate.

Note Some PCoIP devices have password protection disabled and do not require a password to log in. You can enable or disable the password protection through the Cisco VXC Manager.

Installing the CA Root Certificate

You can install a Certificate Authorities (CA) root certificate in the Internet browser to avoid the browser security warnings. Steps for installing the certificate on Internet Explorer 7 and Firefox are described in the following sections.

Installing the CA Root Certificate in Internet Explorer

Procedure

Step 1

Step 2

Step 3

Step 4

Open the Tools menu and select Internet Options .

Click on the Content tab, and select Certificates .

On the Trusted Root Certification Authorities tab, select Import .

Follow the on-screen directions to import the certificate. The certificate file is part of the firmware release. The file is called cacert.pem. Ensure you use the Trusted Root Certification Authorities certificate store.

Installing the CA Root Certificate in Firefox

Procedure

Step 1

Step 2

Step 3

Step 4

Open the Tools menu and select Options .

Select the Advanced icon at the top of the page.

On the Encryption tab, select View Certificates .

On the Authorities tab, select Import .

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Chapter 2 Administrative Web Interface Overview

Logging In

Step 5 Follow the on-screen directions to import the certificate. The certificate file is part of the firmware release. The file is called cacert.pem

. Check the option labeled Trust this CA to identify web sites .

Logging In

To log in to the Administrative Web Interface:

Procedure

Step 1 From the Log In page, enter your password. The default value is blank (“”).

Figure 2-2 Log In Web Page (Client)

Step 2

Step 3

To change the time after which the device is automatically logged out, set the Idle Timeout field to one of the following values:

• 1 minute

5 minutes

15 minutes

30 minutes •

• Never

Click Log In .

When you first log in to a device, the home page appears. It provides an overview of the device status.

If configured in the firmware defaults, the Initial Setup page optionally appears the first time you log in.

Note Some PCoIP devices have password protection disabled by default and do not require a password to login. Password protection for the Log In page can be enabled or disabled using the

Cisco VXC Manager. See the Administration Guide for Cisco VXC Manager document for more information.

If a warning message appears when you try to log in, a session is already in progress on that device. Only one administrator can log in to a device at one time. Logging in to a session already in progress terminates that session.

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Chapter 2 Administrative Web Interface Overview

Viewing the Home Page

See

Updating the Password for a Device, page 4-29

for information on changing the password.

Viewing the Home Page

The home page displays a summary of the client. The first time you log into the Administrative Web

Interface, the Initial Setup page appears. The home page appears for each subsequent session. To display it, click the Home link at the top left section of the menu bar.

Note When you click the Reset Statistics button, the statistics reported in the home page are also reset. For details about resetting the statistics, see

Viewing PCoIP Protocol Statistics, page 4-38 .

Figure 2-3 Home Page

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The information fields shown on the home page are summarized in Table 2-1 .

Table 2-1 Home Page Parameters

Parameter

Time since boot

Connection State

Packet Statistics

Comments

Length of time that the PCoIP processor has been

running (see Resetting the Device Processor, page 4-42 )

Possible states: Disconnected, Connection

Pending, Connected (see

Viewing PCoIP Protocol

Statistics, page 4-38 )

Packets sent (see

Viewing PCoIP Protocol

Statistics, page 4-38 )

Packets received (see

Viewing PCoIP Protocol

Statistics, page 4-38 )

Packets lost (see

Viewing PCoIP Protocol

Statistics, page 4-38 )

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Chapter 2 Administrative Web Interface Overview

About the Administrative Web Interface Menus

Table 2-1

Parameter

Byte Statistics

Home Page Parameters (continued)

Round Trip Latency

Bandwidth Stats

Display Frame Rates

Session Encryption Type

PCoIP Device Name

Comments

Bytes sent (see

Viewing PCoIP Protocol

Statistics, page 4-38

)

Bytes received

Approximate network minimum, average, and maximum round trip latency; for example, client to virtual machine and back to client (see

Viewing

PCoIP Protocol Statistics, page 4-38

)

Active bandwidth Limit is bandwidth PCoIP

processors may generate (see Viewing PCoIP

Protocol Statistics, page 4-38

)

Transmit Bandwidth is minimum, average, and maximum traffic transmitted (see

Viewing PCoIP

Protocol Statistics, page 4-38

)

Receive Bandwidth is minimum, average, and

maximum traffic received see Viewing PCoIP

Protocol Statistics, page 4-38

)

Display Rate for video content through PCoIP protocol; for example, if nothing changed, Frame

Rate is 0 fps (see

Viewing PCoIP Protocol

Statistics, page 4-38

)

The type of encryption configured for the device.

Options include AES-128-GCM, and

SALSA20-256-Round 12 (see

Configuring the

Connections, page 4-17

)

The logical name for the device.

This field is the name the client registers with the

DNS server if DHCP is enabled and the system is configured to support registering the host name with the DNS server.

About the Administrative Web Interface Menus

The Administrative Web Interface has five menus that link to the various configuration and status pages.

• Configuration: The items on this menu let you configure the various aspects for the device, such as network settings, language, session parameters, and so on.

Permissions: The items on this menu let you set up the client permissions for the USB, audio, and power.

Diagnostics: The items on this menu help you troubleshoot the device.

Info: The items on this menu let you view firmware information and the devices currently attached to the device.

Upload: The items on this menu let you upload new a firmware version as well as an OSD logo to the device.

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Chapter 2 Administrative Web Interface Overview

About the Administrative Web Interface Menus

Figure 2-4 shows the web pages available in the Administrative Web Interface.

Note The pages marked with an asterisk (*) are not applicable to Cisco VXC.

Figure 2-4 Administrative Web Interface Overview

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About the Administrative Web Interface Menus

Chapter 2 Administrative Web Interface Overview

2-8

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C H A P T E R

3

Working with the On Screen Display

The On Screen Display (OSD) local GUI appears on the client when the device is powered on and a

PCoIP session is not in progress. The OSD provides a way for the user to connect to a virtual machine through the Connect screen.

The Connect screen also lets the user access the Options page which provides a subset of the functionality provided by the Administrative Web Interface. You can access the Options page by clicking the Options menu on the Connect screen.

About the Connect Screen

The Connect screen appears during the startup except when the client is configured for a managed startup or auto-reconnect.

You can change the logo that appears above the Connect button by uploading a replacement image through the Administrative Web Interface. See

Uploading a Logo to the Device, page 4-48 for

information on updating the Connect Screen logo.

The Network icon at the bottom right of the Connect screen shows the status of the network connection.

Users must wait until the network icon appears as shown in

Figure 3-1

:

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Cisco Virtualization Experience Client 2111/2211 PCoIP Administration Guide

3-1

Figure 3-1 OSD Connect Screen

Chapter 3 Working with the On Screen Display

A red X over the network icon means that either the network is not properly connected or the connection is still being initialized (that is, during client bootup).

Figure 3-2 Network Not Ready (detail)

Figure 3-3

shows the network icon when ready.

Figure 3-3 Network Ready (detail)

Connect Button

Click the Connect button to initiate a PCoIP session or RDP session (depending on the session settings).

While the PCoIP connection is pending, the OSD local GUI displays a “Connecting, please wait” message. When the connection is established, the OSD local GUI disappears and is replaced with the session image.

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Chapter 3 Working with the On Screen Display

Figure 3-4 OSD Connect Screen (Connecting)

About the OSD Options Menu

About the OSD Options Menu

There are five pages available from the Options menu:

Configuration: This option lets you configure various aspects for the device, such as the network settings, peer connection, session parameters, and so on.

Diagnostics: This option helps you troubleshoot the device.

Information: This option lets you view details about the device.

User Settings: This option lets the user define mouse and keyboard settings, as well as the PCoIP protocol image quality.

• Password: This option lets you update the administrative password for the device.

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3-3

About the OSD Options Menu

Figure 3-5 OSD Options Menu

Chapter 3 Working with the On Screen Display

3-4

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C H A P T E R

4

Cisco VXC PCoIP Configuration

As a user or administrator you can interact with your Cisco VXC clients through the embedded HTTPS web interface (the Administrative Web Interface) and On Screen Display (OSD).

Users can connect or disconnect a session, view diagnostics, and configure user parameters.

Administrators can view and change configuration settings and user permissions, upload data to the

PCoIP device, view session diagnostics information, and view product information.

To minimize the total learning curve and maximize the accessibility, the web interface and OSD are organized as similarly as possible and are structured in a task-oriented fashion.

Configuring the Device

The Configuration option on the Administrative Web Interface and OSD let you configure various aspects for the device. This section walks you through the full set of configuration options.

Note The OSD configuration options are a subset of the options available in the Administrative Web Interface.

To make changes to the configuration settings you need an administrative password. You do not need a password to view the Diagnostic and Information menus.

Note The Cisco VXC firmware lets you disable the OSD and Administrative Web Interface from the Cisco

VXC Manager.

Initial Setup Web Page

If configured in the firmware defaults, the Initial Setup web page optionally appears the first time you log in. For subsequent sessions, the home page appears unless the firmware parameters are reset.

Note This page is not generally used to configure Cisco VXC connections. To set up a connection with a

VMware View Connection Server, see

Configuring for Use with a VMware View Connection Server, page 4-9

.

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The Initial Setup web page contains the configuration parameters that the administrator must first set when using the client. The web page simplifies the out-of-box experiences and reduces the time for initial users to establish sessions between a Cisco VXC client and a remote virtual machine. More complex environments that use connection management systems require further configuration.

After you update the settings on this page, click Apply .

Figure 4-1 Initial Setup Client Web Page

Step 1: Audio

Step 1: Audio allows the administrator to configure the audio parameters. Table 4-1 summarizes the

applicable parameters. For details on the full set of Audio parameters, see Generating an Audio Test

Tone from the Client, page 4-41 .

Table 4-1 Step 1: Audio Parameters

Parameter Comments

Enable HD Audio Enables audio support on the client

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Step 2: Network

Step 2: Network allows the administrator to configure the network parameters. Table 4-2 summarizes the

applicable parameters. For details on the full set of Network parameters, see Configuring the Network

Parameters, page 4-3

Table 4-2 Step 2: Network Parameters

Parameter Comments

Enable DHCP

IP Address

Subnet Mask

Gateway

Enables DHCP rather than manual configuration

The device IP address

The device subnet mask

The device gateway IP address

Primary DNS Server The device primary DNS IP address

Secondary DNS Server The device secondary DNS IP address

Step 3: Session

Step 3: Session allows the administrator to configure the session parameters. Table 4-3 shows the client

parameters. For details on configuring the full set of Session parameters, see Configuring the

Connections, page 4-17 .

Table 4-3 Step 3: Session Parameters (Client)

Parameter

Session Type

Identify Host by

Host IP Address

Host MAC Address

Comments

Specifies the PCoIP protocol or RDP

Specifies the host identify method

Note In this context, host refers to the server that hosts the virtual machine.

Specifies the host IP address

Specifies the host MAC address

Step 4: Apply Changes

Step 4: Apply Changes allows the administrator to apply the parameter updates made in the preceding steps. Parameters will not be updated until Apply is selected.

Configuring the Network Parameters

You can configure the client network Parameters from the Initial Setup web page or Network page. After you update the Parameters on this page, click Apply to save your changes.

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Figure 4-2 Network Configuration Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Figure 4-3 OSD: Network Configuration

Table 4-4

Parameter

Enable DHCP

IP Address

Network Parameters

Description

When enabled: The device contacts a DHCP server to be assigned an IP address, subnet mask, gateway IP address, and DNS servers. The firmware requests a domain name (option 15), host name (option 12), and client FQDN

(option 81).

When disabled: You must set these parameters manually.

The device IP address. If DHCP is disabled, you must set this field to a valid

IP address. If DHCP is enabled, you cannot edit this field.

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Table 4-4

Parameter

Subnet Mask

Network Parameters (continued)

Description

The device subnet mask. If DHCP is disabled, you must set this field to a valid subnet mask. If DHCP is enabled, you cannot edit this field.

Warning It is possible to configure an illegal IP Address/Subnet Mask combination (for example, invalid mask) that leaves the device unreachable. Take care when setting the Subnet Mask.

Gateway

Primary DNS Server

The device gateway IP address. If DHCP is disabled, this field is required. If

DHCP is enabled, you cannot edit this field.

The device primary DNS IP address. This field is optional. If the DNS server

IP address is configured when using a Connection Manager, the Connection

Manager address may be set as an FQDN instead of an IP address

Secondary DNS Server The device secondary DNS IP address. This field is optional. If the DNS server IP address is configured when using a Connection Manager, the

Connection Manager address may be set as an FQDN instead of an IP address.

Domain Name

FQDN

The domain named used (for example, domain.local). This field is optional.

This field specifies the client domain.

The Fully Qualified Domain Name for the client. The default is pcoip-portal-<MAC> where <MAC> is the client MAC address. If used, the

Domain Name is appended (for example, pcoip-portal-<MAC>.domain.local). This field is read-only on this page.

Note To use the FQDN feature, the DNS server with DHCP option 81 must be available and properly configured.

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Table 4-4

Parameter

Ethernet Mode

Network Parameters (continued)

Maximum MTU Size

Description

Lets you configure the Ethernet mode of the client as:

Auto

10 Mbps Full-Duplex

• 100 Mbps Full-Duplex

When you choose 10 Mbps Full Duplex or 100 Mbps Full-Duplex and then click Apply, this warning message appears:

“Warning: When Auto-Negotiation is disabled on the PCoIP device, it must also be disabled on the switch. Additionally, the PCoIP device and switch must be configured to use the same speed and duplex parameters. Different parameters may result in a loss of network connectivity. Are you sure you want to continue?”

Click OK to change the parameter.

Note Always set the Ethernet Mode to Auto and use only 10 Mbps full-duplex or 100 Mbps full-duplex when the other network equipment (for example, switch) is also configured to operate at 10

Mbps full-duplex or 100 Mbps full-duplex. An improperly set

Ethernet Mode may result in the network operating at half-duplex

(which is not supported by the PCoIP protocol). The session will be severely degraded and eventually dropped.

Lets you configure the Maximum Transfer Unit packet size.

A smaller MTU may be needed for situations such as VPN tunneling because

PCoIP packets cannot be fragmented. Set the Maximum MTU Size to a value smaller than the network path MTU for the end-to-end connection between the virtual machine and client.

The Maximum MTU Size range is 500 to 1500 bytes.

Note The default MTU is 1300 for sessions with the remote virtual machine.

Adding Custom Information to the Device

The Label page allows an administrator to add custom information for the client.

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Figure 4-4 Label Configuration Web Page

Configuring the Device

Figure 4-5 OSD: Label Configuration

Table 4-5

PCoIP Device

Description

Generic Tag

Label Parameters

Parameter

PCoIP Device Name

Description

Lets you give the client a logical name. The default is or pcoip-portal-<MAC> where <MAC> is the device MAC address.

This field is the name the client registers with the DNS server if DHCP is enabled and the system is configured to support registering the host name with the DNS server. It is important to ensure that the PCoIP Device Name is unique for each endpoint in the network.

A description or other information (such as the location of the endpoint) for the device. The firmware does not use this field. It is provided for administrator use.

Generic tag information about the device. The firmware does not use this field. It is provided for administrator use.

Enabling or Disabling Connection Management

The Connection Management page allows you to enable or disable connection management and to specify the IP address of the connection manager that is not VMware View.

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VMware View connection management settings are in dedicated pages. See

Configuring for Use with a

VMware View Connection Server, page 4-9 .

In a managed connection, an external Connection Manager Server does the following:

• Communicates with and can remotely control and configure the device

Can locate an appropriate peer for the device to connect to and initiate the connection

Can simplify the administration effort for a large, complex system

Figure 4-6 Connection Management Configuration Web Page (IP Address)

Figure 4-7 Connection Management Configuration Web Page (FQDN)

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Figure 4-8 OSD: Connection Management Configuration

Configuring the Device

Table 4-6 Connection Management Parameters

Parameter

Enable Connection

Management

Identify Connection

Manager By

Description

When enabled, you can configure and control the device by using an external connection manager.

Lets you choose whether the connection manager is identified by an IP address or by an FQDN. If Connection Management is disabled, this field is not required and not editable.

Enable Event Log

Notification

Controls whether the client devices send the contents of their event logs to the connection management server.

Enable Diagnostic Log Controls whether connection-management-specific debug messages are written to the event log of the client devices.

Configuring for Use with a VMware View Connection Server

The VMware View page allows configuration for use with a VMware View Connection Server.

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Figure 4-9 VMware View Configuration Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Figure 4-10 OSD: VMware View Configuration

Table 4-7 VMware View Parameters

Parameter Description

Enable VMware View When enabled, you can configure the client for use with a VMware View

Connection Server.

Note To enable the VMware View feature, the Enable Connection

Management check box on the Connection Management page must be unchecked.

Identify Connection

Server by

If VMware View is disabled, the remaining fields are not required and are not editable.

Choose how the connection manager is identified:

IP Address

FQDN

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Table 4-7

Port

SSL

Auto connect

Connection Server

Cache Mode

VMware View Parameters (continued)

Parameter

Connection Server

FQDN

Description

When FQDN is enabled, you can enter the URI used to specify the VMware

View Connection Server. Some examples of valid URL formats include:

• myconnectionserver.cisco.com

http://myconnectionserver.cisco.com

• https://myconnectionserver.cisco.com/

Specify the port used to communicate to the VMware View Connection

Server

Specify whether you want the client to communicate with the VMware View

Connection server over a secure connection using SSL.

Specify whether the client always connects with the VMware View

Connection server at startup.

Set this field to:

• Last five servers used—These appear on the Connection Server entry box on the OSD VMware View Connect screen

• Read-only

The Cisco VXC Manager can be used to prepopulate the list of available connection servers.

Configuring the VMware View Advanced Parameters

The Advanced button from the VMware View page lets you set advanced VMware View parameters for the Cisco VXC client.

To display the Advanced Settings page from the Administrative Web Interface:

Procedure

From the Configuration menu, click VMware View (Advanced) .

The Advanced Settings page appears.

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To display the Advanced Settings page from the OSD:

Procedure

Step 1

Step 2

From the Configuration menu, click the VMware View tab.

The VMware View page appears.

Click the Advanced button.

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Table 4-8 VMware View Advanced Settings Parameters

Parameter

Auto Launch If Only

One Desktop

Login Username

Caching

Use OSD Logo for

View banner

Prefer GSC-IS

Description

When enabled and the user credentials are entered, users are automatically connected to their desktop VM.

Note This feature is for users who are entitled to a single desktop. It does not apply to users entitled to multiple virtual desktops

When enabled, the username text box automatically populates with the last username entered.

When enabled, the Cisco VXC Client OSD logo is used for login.

Administrators can upload a custom OSD logo through the Cisco VXC client web interface.

When selected, the CAC GSC interface is used if a smart card supports more than one interface such as CAC (GSC-IS) and PIV endpoint. If a smart card supports only one interface, such as either CAC or PIV endpoint, then only the CAC or PIV endpoint interface is used regardless of the Prefer GSC-IS setting. This affects only smart card access performed outside of PCoIP sessions.

Prefer GSC-IS is selected by default.

Enable Auto-Logon When enabled, the login information is automatically entered. The user does not need to enter a username or password when connecting to the device.

The name of the user.

Logon Username

Logon Password The user password.

Logon Domain Name The domain name for the client being configured.

Desktop Name to Select Enter the pool/desktop name used by a Cisco VXC client when starting a session.

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Configuring the VMware View Kiosk Mode Parameters

Kiosk mode is used with VXC clients when you want to provide access to Virtual Machines (VM) to multiple users in a public place (such as airports, bus stations, and stadiums). Such users use the zero client to obtain information that is not specific to any individual, such as bus schedules, sightseeing information, public phone numbers, and so on.

In addition, if there are concerns that a guest user might damage a VM by using it in an inappropriate way, you can configure the VM as non-persistent in the datacenter. In this case, the VM does not save any persistent information after it is powered down, and will restart in its original state when it is powered up again.

You can configure Kiosk Mode through the OSD or the Administrative Web Interface. Kiosk mode requires a properly configured VMware View environment. See VMware View documentation for more information.

To access the Kiosk Mode settings from the Administrative Web Interface:

Procedure

Step 1

Step 2

Log in to the Administrative Web Interface for the client.

From the Configuration menu, click VMware View (Kiosk Mode) .

The Kiosk Mode Configuration page appears.

To configure the kiosk mode settings from the OSD:

Procedure

Step 1

Step 2

From the Configuration menu, click the VMware View tab.

Click Kiosk Mode .

The Kiosk Mode window appears.

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Table 4-9

Zero Client MAC

Option

Custom Option

Password

VMware View Kiosk Mode Parameters

Parameter

Enable Kiosk Mode

Description

When enabled, the Cisco VXC client automatically logs in at startup to a predefined virtual desktop. Users do not need to enter their credentials.

If the Zero Client MAC option is selected, the username is automatically entered based on the unique MAC address of the Cisco VXC client.

If the Custom option is selected, the username is set to CM and the username is entered.

The system uses the contents of the Password field as the session password when Kiosk Mode automatically logs the Cisco VXC client in to the predefined virtual desktop.

Configuring the Discovery Mechanism

Note The Discovery Configuration page is not applicable to Cisco VXC clients.

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Figure 4-11 Discovery Configuration Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Figure 4-12 OSD: Discovery Configuration

Configuring the SNMP Agent

The Cisco VXC includes an SNMP agent that supports reporting of management information to an

SNMP manager. The SNMP page lets you enable or disable the Cisco VXC SNMP agent.

The Cisco VXC uses “public” as the SNMP community string.

Figure 4-13 SNMP Configuration Web Page

Table 4-10

Parameter

Enable SNMP

SNMP Parameters

Description

When enabled, the client enables the PCoIP SNMP agent. Disabling the

SNMP agent ensures that the PCoIP SNMP MIB cannot be accessed.

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Configuring the Connections

Note This page is not generally used to configure Cisco VXC connections. To set up a connection with a

VMware View Connection Server, see

Configuring for Use with a VMware View Connection Server, page 4-9

.

The Session page lets you configure how the client device connects to or accepts connections from peer devices.

Figure 4-14 Session Configuration Web Page

Figure 4-15 OSD: Session Configuration

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Table 4-11 Session Parameters

Parameter

Accept Any Peer

Session Type

Identify Peer By

Description

Note This field is not applicable to Cisco VXC.

You can choose a PCoIP session or an RDP session.

Note Cisco does not provide support for RDP network implementations for the Cisco VXC 2111/2211.

Choose whether the device is identified by its IP and MAC address or by the

FQDN.

Identify Peer By, page 4-19

shows the peer identify parameters available for either method. If you enter an invalid IP address or DNS name, the web interface prompts you to correct it.

You can set the Peer MAC address equal to 00-00 00-00-00-00 on a Cisco

VXC client and the field is ignored.

Peer IP Address

Peer MAC Address

Specify the peer IP address.

Specify the peer MAC address.

Enable Auto-Reconnect Lets the client automatically reconnect with the last connected broker server when a session is lost.

Enable Peer Loss

Overlay

When enabled, the “Network Connection Lost” overlay appears on the displays when a loss of network connectivity is detected. It also appears in the case of a virtual desktop such as VMware View. Normal hypervisor scheduling delays can falsely trigger this message. This option is disabled by default.

Note Desktop applications that require the peer loss notification should renewable the feature through the OSD, Administrative Web

Interface, or Cisco VXC Manager.

Enable AES-128-GCM Configure the AES-128-GCM encryption for the client. AES-128-GCM is an encryption method implemented in the TERA1x100 processor that allows best performance between hardware endpoints.

Note The enabled encryption must match on the virtual machine and client for a session to be established. If both modes are enabled, the firmware selects:

Enable

SALSA20-256-Round

12

– VM 4.5 and later to client: SALSA20-256-Round12 for the PCoIP session

Configure SALSA20-256-Round 12 encryption for the client.

SALSA20-256-Round12 is a lighter encryption method implemented in firmware that may offer improved performance when connecting to VMware

View 4 or later when there is more than about 7 Mbps available on the network.

Note The enabled encryption must match on the virtual machine and client for a session to be established. If both modes are enabled, the firmware selects:

– VM 4.5 and later to client: SALSA20-256-Round12 for the PCoIP session

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Identify Peer By

The Identify Peer By selector allows you to choose whether the peer device is identified by IP and MAC address or by Fully Qualified Domain Name (FQDN). If Accept Any Peer is enabled, these fields are not required and are not editable.

Table 4-12 shows the peer identify parameters available when either method is chosen. If an invalid IP address or DNS name is entered, the web interface will prompt the administrator to correct it.

Table 4-12 Peer Identify Methods

Peer Identify Method Data Fields

Peer IP/MAC Peer IP Address

Peer FQDN

Peer MAC Address

Peer DNS Name

Peer MAC Address

Comment

PCoIP client or RDP client

PCoIP client

PCoIP client or RDP client

PCoIP client

Controlling Bandwidth for PCoIP Sessions

The Bandwidth page lets you control the bandwidth used by the device during a PCoIP session. This applies to sessions between Cisco VXC clients and the remote virtual machine.

The parameters in this page are applied after you click Apply .

To configure the bandwidth used with a VMware View virtual desktop, adjust the PCoIP GPO session variables

Figure 4-16 Bandwidth Configuration Web Page

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Table 4-13 Bandwidth Parameters

Parameter

Device Bandwidth

Limit

Description

Defines the maximum bandwidth peak for the PCoIP system.

The bandwidth setting defines the bandwidth based on which side is sending data:

On the virtual machine side: from the virtual machine to the client (for example, graphics data)

On the client side: from the client to the virtual machine (for example,

USB data)

The usable range of the device bandwidth is 1000 to 220,000 kbps.

The PCoIP processor uses only the required bandwidth up to the Device

Bandwidth Limit maximum. The PCoIP processor dynamically adjusts the bandwidth in response to network congestion.

Setting the Device Bandwidth Limit to 0 configures the PCoIP processor to adjust the bandwidth depending on network congestion. If there is no congestion, there is no limit on bandwidth. That is, the processor uses the maximum rate available.

We recommend setting this field to the limit of the network connected to the client and virtual machine.

Note The setting in this field is applied immediately after you click Apply.

See Bandwidth and Image Configuration Example, page A-1 for an example

of setting the Device Bandwidth Limit.

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Table 4-13

Device Bandwidth

Floor

Bandwidth Parameters (continued)

Parameter

Device Bandwidth

Target

Description

Defines the temporary limit on the network bandwidth during periods of congestion (packet loss). When the network experiences congestion, the device bandwidth is reduced rapidly to the target value and more slowly below this value. This allows for a more even distribution of bandwidth between users sharing a congested network link.

After the congestion is alleviated, the bandwidth used increases depending on the available network resources up to the Device Bandwidth Limit.

You must have a good understanding of the network topology before setting this to a non-zero value.

Lets you configure the bandwidth floor used by the firmware when congestion is present and when bandwidth is required. This lets you optimize performance for a network with understood congestion or packet loss. If the bandwidth is not required, the bandwidth used drops below the floor.

A setting of 0 lets the firmware reduce bandwidth to 1000 kbps for these network impairments. You must have a good understanding of the network topology before setting this to a non-zero value.

Note The firmware implements a Slow Start Algorithm that:

– Increases the bandwidth used until the bandwidth required is reached, network congestion is detected, or the Device Bandwidth

Limit is reached

Begins at the lesser of the Device Bandwidth Limit and 8000 kbps

Increases the bandwidth used within seconds

– Allows a graceful session startup for low bandwidth scenarios (for example, WAN)

After initiating a PCoIP session, users may temporarily notice low bandwidth video artifacts while the algorithm ramps up bandwidth use.

Configuring Device Parameters for RDP

The RDP web page allows you to configure device parameters specific to the Remote Desktop Protocol

(RDP).

Note Cisco VXC PCoIP firmware is bundled with, and provides configuration options for, the RDP 5.2 client.

However, Cisco does not provide support for RDP network implementations with the

Cisco VXC 2111/2211 and recommends that you do not use the bundled RDP client.

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Figure 4-17 RDP Configuration Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Figure 4-18 OSD: RDP Configuration

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Table 4-14

Parameter

Resolution

Bit Depth

Terminal Server Port

Audio Mode

Enable Wallpaper

Enable Themes

RDP Parameters

Description

The RDP screen resolution. Options include:

Native Resolution

800x600

1024x768

1280x768

1280x1024

1440x900

1600x1200

1680x1050 •

1920x1080

1920x1200

The RDP session color bit depth. Options include:

8 bpp (bits per pixel)

16 bpp

• 24 bpp

The port number to which the RDP client connects.

The location where the audio playback occurs for the RDP session.

Options include:

• Do not play

Play on client

Play on host (indicates play on the virtual machine)

Enable the use of wallpaper with the RDP session.

Enable the use of desktop themes with the RDP session.

Setting the User Interface Language

The Language page allows the administrator to change the user interface language.

Note This setting affects the local OSD GUI.

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Figure 4-19 Language Configuration Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Figure 4-20 OSD: Language Configuration

Table 4-15

Parameter

Language

Language Parameters

Keyboard Layout

Description

Configure the OSD language. This setting determines the language for the

OSD only. It does not affect the language setting for the actual user session.

See

Appendix B, “Client Language and Keyboard Support”

for supported languages.

Change the layout of the keyboard. When the user starts a session, this setting is pushed to the virtual machine. If the Windows GPO is set to allow the keyboard layout setting, it is used during the user session. If the Windows

GPO is not set to allow the setting, it is dropped.

See Table B-2

in

Appendix B, “Client Language and Keyboard Support” for

supported keyboard layouts.

Configuring the OSD Screen-Save Timeout

The OSD page allows you to modify the On Screen Display (OSD) parameters.

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Figure 4-21 OSD Configuration Web Page

Figure 4-22 OSD: OSD Configuration

Configuring the Device

Table 4-16 OSD Parameters

Parameter Description

Screen-saver Timeout Configure the screen-saver timeout before the client puts the attached displays into low-power mode. You can configure the timeout mode in seconds, up to 9999 seconds. A setting of 0 seconds disables the screen-saver.

Note After the OSD screen Timeout period expires, the attached displays are dimmed. To bring the displays up again (within 5 seconds) move the attached mouse. (No password is required.)

Adjusting the Image Quality

The Image page lets you make changes to the image quality of the PCoIP session. This applies to sessions between Cisco VXC clients and the virtual machine.

To configure the image quality settings with a VMware View virtual desktop, adjust the PCoIP session variables.

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Figure 4-23 Image Configuration Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Figure 4-24 OSD: Image

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Table 4-17 Image Parameters

Parameter

Minimum Image

Quality

Description

Lets you compromise between image quality and frame rate when network bandwidth is limited. Some use cases may require lower-quality images at a higher frame rate while others need higher-quality images at a lower frame rate.

In environments where the network bandwidth is constrained, moving the slider towards Reduced allows higher frame rates. Moving the slider towards

Perception-Free allows for higher image quality. When network bandwidth is not constrained, the PCoIP system maintains perception-free quality regardless of the Minimum Image Quality parameter.

Note The Minimum Image Quality must be less than or equal to the

Maximum Initial Image Quality.

Maximum Initial Image

Quality

See Bandwidth and Image Configuration Example, page A-1

for an example of setting the Minimum Image Quality.

Use the slider to reduce the network bandwidth peaks caused by screen content changes. This parameter limits the initial quality on the first display frame of a screen change. Unchanged regions of the image are built to a loss-less state regardless of this parameter.

Note The Maximum Image Quality:

– Must be greater than or equal to the Minimum Image Qualified

– Does not have a corresponding parameter on the OSD because it is intended as an administrator-only parameter

Enabling Monitor Emulation

Note The Monitor Emulation page is not applicable to Cisco VXC clients.

Figure 4-25 Monitor Emulation Configuration Web Page

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Enabling the Host Driver Function

Note The Host Driver Function page is not applicable to Cisco VXC clients.

Figure 4-26 Host Driver Function Configuration Web Page

Configuring the NTP Parameters

The Time web page configures the Network Time Protocol (NTP) settings to allow the event logs (see

Viewing and Clearing Event Log Messages, page 4-36 ) of the client to be time-stamped based on NTP

time.

Note To simplify system troubleshooting, set the NTP parameters to allow correlation of user events to the relevant diagnostic event log entries.

Figure 4-27 Time Configuration Web Page

Table 4-18

Parameter

Current Time

Enable NTP

Time Parameters

Description

Displays the time based on the NTP.

Enable or disable the NTP feature.

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Table 4-18 Time Parameters (continued)

Parameter Description

Identify NTP Host By Choose if the NTP Host (that is, the NTP server) is identified by IP address or by FQDN. If NTP is disabled, this field is not required and is not editable.

If you enter an invalid IP address or DNS name, a message appears to prompt you to correct it. The parameter depends on which method you choose:

NTP Host Port

NTP Query Interval

Time Zone

Enable Daylight

Savings Time

IP Address: Shows the NTP server IP address

FQDN: Shows the NTP server DNS name

Lets you configure the NTP port number.

Lets you configure the query interval. The first field is for the interval period and the second field is for the time unit in Minute(s), Hour(s), Day(s), and

Week(s).

Lets you select the local time zone.

Enable or disable the automatic adjustment for daylight savings time.

Updating the Password for a Device

The Password page lets you update the local administrative password for the device. The password can be a maximum of 20 characters. Some PCoIP devices have password protection disabled by default. The

Password page is not available on these devices. Password protection can be enabled through the Cisco

VXC Manager for these devices.

Note This parameter affects the web interface and the local OSD GUI. Take care when updating the client password because the client may become unusable if the password is lost.

If a device is set up to have password protection disabled, the Password page on the OSD is not available.

You can enable the password protection through the Cisco VXC Manager for these devices.

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Figure 4-28 Password Configuration Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Figure 4-29 OSD: Change Password

Table 4-19 Password Parameters

Parameter

Old Password

New Password

Description

This field must match the current administrative password before you can update the password.

The new administrative password for both the web interface and the local

OSD GUI.

Confirm New Password This field must match the New Password field for the change to take place.

Reset If the client password is lost, you can click the Reset button to request a response code from their client vendor. The challenge code can be sent to the vendor. The vendor qualifies the request and returns a response code if authorized.

When the response code is correctly entered, the client password is reset to an empty string. You must enter a new password.

Note Contact the client vendor for more information when an authorized password reset is required. This option is not available through the

Administrative Web Interface. It is available only through the OSD.

Password Reset Window

Figure 4-30 shows the Authorized Password Reset window.

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Figure 4-30 OSD: Authorized Password Reset

Configuring the Device

Resetting the Parameters to Factory Defaults

The Reset web page lets you reset configuration and permissions to factory default values stored in flash.

When you click the Reset Parameters button, a prompt appears for confirmation. This is to prevent accidental resets.

Figure 4-31 Reset Parameters Web Page

Figure 4-32 OSD: Reset

Table 4-20 Reset Parameters

Parameter

Reset Parameters

Description

The Reset Parameters button resets all configuration and permissions to factory default values. When this button is selected, the web interface will prompt the administrator for confirmation to prevent accidental resets.

Configuring the EDID Override Mode

The Display page lets you enable the Extended Display Identification Data (EDID) override mode.

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Setting up User Permissions

Note The EDID override mode can be enabled only from the OSD.

Under normal operation, the GPU in the virtual machine queries the monitor to determine the monitor's capabilities. These are reported in the EDID information. In some situations, a monitor may be connected to a client in a way that prevents the client from reading the EDID information such as connecting through some KVM devices. In this case, configure the client to report default EDID information to the virtual machine by enabling the display override mode.

When this feature is enabled, the client provides EDID information to the user’s virtual machine display properties that indicates the following resolutions are supported:

800x600 @60 Hz

1280x800 @60 Hz

1280x960 @60 Hz

1280x1024 @60 Hz (native resolution advertised)

1600x1200 @60 Hz

1680x1050 @60 Hz

1920x1080 @60 Hz

1920x1200 @60 Hz

Warning Enabling display override forces default-monitor display information that may not comply with the connected monitor and result in a blank monitor. Enable display override only when there is no valid

EDID information and when monitor display characteristics are understood.

Figure 4-33 OSD: Display Configuration

Setting up User Permissions

The Permissions option on the Administrative Web Interface lets you configure parameters for the USB,

Audio, and Power for the device.

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Setting up User Permissions

Note There are no corresponding Permissions options for the OSD.

Specifying USB Devices

Note Certain USB-powered devices require sufficient power to be available on the client to power them. If the client does not have sufficient power for a USB device, the USB device cannot function, regardless of the configurations on these screens.

The USB page lets you specify authorized and unauthorized USB devices. It is divided into two sections:

Authorized Devices (“white list”) and Unauthorized Devices (“black list”). Devices are authorized or unauthorized based on ID or Class. You can use wildcards (or specify “any”) to reduce the number of entries needed to define all devices.

See

USB Permissions Example, page A-7 in

Appendix A, “Usage Examples”

for more details on USB configuration.

USB plug events are blocked in the Cisco VXC client hardware for unauthorized USB devices. The virtual machine cannot see or access the device for an additional layer of security.

The factory defaults for the client USB permissions are any, any, any (that is, authorized USB devices).

Note The USB permissions are updated only at the start of a PCoIP session. They are authorized in the following order of priority (highest to lowest):

1.

Unauthorized Vendor ID/Product ID

2.

3.

4.

Authorized Vendor ID/Product ID

Unauthorized Device Class/Sub Class/Protocol

Authorized Device Class/Sub Class/Protocol

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Figure 4-34 USB Permissions Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Table 4-21 USB Parameters

Parameter

Authorized Devices

Description

Specify the authorized USB devices for the client. Two buttons let you customize this “white list”:

Add New: Add a new device or device group to the list. This allows USB authorization by ID or Class:

ID: The USB device is authorized by Vendor ID and Product ID

Class: The USB device is authorized by Device Class, Sub Class, and

Protocol

Remove: Delete a rule for a device or device group from the list.

Unauthorized Devices Specify the unauthorized USB devices for the client.

Bridged Devices

Add New: Add a new device or device group to the list. This allows USB devices to be unauthorized by ID or Class:

• ID: The USB device is unauthorized by Vendor ID and Product ID

• Class: The USB device is unauthorized by Device Class, Sub Class, and

Protocol

Remove: Delete a rule for a device or device group from the list.

Cisco VXC clients locally terminate HID devices when connecting to

VMware View virtual desktops, however, some devices advertise as HID but use different drivers. These devices may need to be bridged to the virtual machine rather than locally terminated. This setting lets you force the client to bridge specific USB devices so that they use the drivers on the virtual desktop.

This rule only affects sessions between a client and a virtual machine running VMware View 4.6 or later.

Add New: Add a new device or device group to the list. This allows USB devices to be bridged by Vendor ID and Product ID.

Remove: Delete a rule for a device or device group from the list.

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Table 4-22 summarizes the USB authorization entry type and the associated data fields. Two buttons let you customize this “white list”:

Table 4-22 USB Device Authorized/Unauthorized Entry Types

Entry Type Required Fields

ID VID

Class

PID

Device Class

Sub Class

Protocol

Hexadecimal Value

0-FFFF

Comments

0-FFFF

0-FF; asterisk (*) indicates any device class

Drop-down menu provides translations of the known device classes

0-FF; asterisk (*) indicates any device subclass

Drop-down menu provides translations of the known device subclasses

0-FF; asterisk (*) indicates any protocol authorized

Drop-down menu provides translations of the known protocols

Configuring the Audio Parameters

You can configure the audio parameters from the Initial Setup page when you start your first session.

For subsequent sessions, use the Audio page to configure the audio permissions for the device. After you update the options on this page, click Apply to save your changes.

To display the Audio page from the Administrative Web Interface, select the Permissions menu, and then click Audio .

Figure 4-35 Audio Web Page

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Table 4-23 Audio Parameters

Parameter

Enable HD Audio

Description

Enables audio support on the client. If the Enable HD Audio option is disabled on the virtual machine, the audio hardware is not available for the

OS to enumerate.

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Using the Diagnostic Tools

Setting up the Client Power-off Permissions

The Power page lets you configure the power-off permissions of the client.

Figure 4-36 Power Web Page

Table 4-24 Power Parameters

Parameter

Client Power Button

Description

The pull-down menu lets you configure the client power button functionality. Options include:

Power-off not permitted

Soft power-off only soft limit

Hard power-off only

Soft and hard power-off

Using the Diagnostic Tools

The Diagnostics menu contains links to pages with run-time information and functions that may be useful for troubleshooting.

Note The diagnostic options in the OSD are a subset of those available through the Administrative Web

Interface.

Viewing and Clearing Event Log Messages

The Event Log page lets you view and clear event log messages from the client. The web interface lets you change the log filter setting on the device, which controls which messages are put in the log. When you set the filter to “terse,” the device logs terse messages.

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Figure 4-37 Event Log Web Page

Figure 4-38 OSD: Event Log

Using the Diagnostic Tools

Table 4-25 Event Log Parameters

Parameter

Event log Message

Event log filter mode

Description

View: Click View to open a browser page that displays all the event log messages (with time-stamp information) stored on the device. Press F5 to refresh the browser page log information.

Clear: Click Clear to delete all stored event log messages stored on the device.

Click the drop-down menu to filter the event logs. Options are:

Verbose

Terse

Session Control

The Session Control web page allows control of the device session.

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Figure 4-39 Session Control Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Table 4-26 Session Control Parameters

Parameter

Connection State

Description

This field displays the current state for the session. Options include:

• Disconnected

Connection Pending

Connected

Two buttons appear below the Connection State field:

Connect: If the connection state is Disconnected, click this button to initiate a PCoIP session between the client and its peer device. If the connection state is Connection Pending or Connected, this button is disabled.

Disconnect: If the connection state is Connected or Connection Pending, click this button to end the PCoIP session for the device. If the connection state is Disconnected, this button is disabled.

Peer IP/MAC Address Peer IP Address: Displays the IP address for the peer device. When not in session, this field is blank.

Peer MAC Address: Displays the MAC address of the peer device. When not in session, this field is blank.

Viewing PCoIP Protocol Statistics

The Session Statistics page on the Administrative Web Interface and OSD lets you view current statistics when a session is active. If a session is not active, you can view the statistics from the last session.

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Figure 4-40 Session Statistics Web Page

Using the Diagnostic Tools

Figure 4-41 OSD: Session Statistics

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Table 4-27

PCoIP Packets

Statistics

Bytes Statistics

Reset Statistics

Session Statistics Parameters

Parameter

Connection State

Round Trip Latency

Bandwidth Statistics

Display Frame Rate

Description

The current (or last) state of the PCoIP session. Values include:

Asleep

Canceling

Connected

Connection Pending

Disconnected

Waking

PCoIP Packets Sent: The total number of PCoIP packets sent in the current/last session.

PCoIP Packets Received: The total number of PCoIP packets received in the current/last session.

PCoIP Packets Lost: The total number of PCoIP packets lost in the current/last session.

Bytes Sent: The total number of bytes sent in the current/last session.

Bytes Received: The total number of bytes received in the current/last session.

The minimum, average, and maximum round-trip PCoIP system (for example, virtual machine to client and then back to the virtual machine) and network latency in milliseconds (+/- 1 ms).

Active Bandwidth Limit: The maximum amount of network traffic the processor may currently generate. The value is derived from the configured bandwidth parameters and the current (or last) network congestion levels.

Transmit Bandwidth: The minimum, average, and maximum traffic transmitted by the processor.

Receive Bandwidth: The minimum, average, and maximum traffic received by the processor.

Display 1 Frame Rate: The frame rate for Display 1, reported in frames per second.

Display 2 Frame Rate: The frame rate for Display 2, reported in frames per second.

Click this button to reset the statistic information on this page.

Note This button also resets the statistics reported in the home page.

Working with the Host CPU web page

Note The Host CPU page is not applicable to Cisco VXC clients.

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Figure 4-42 Host CPU Web Page

Using the Diagnostic Tools

Generating an Audio Test Tone from the Client

The Audio web page allows you to generate an audio test tone from the client. To verify the audio test, you must first connect speakers or headphones to the client.

Caution Cisco recommends that you do not wear the headphones during the audio test. Instead, hold them approximately two feet away from your ears because the volume level is loud and cannot be adjusted.

To generate an audio test tone, click Start to start the test tone. Click Stop to stop the test.

Note The Audio web page functionality is available on a client only when not in a PCoIP session.

Figure 4-43 Audio Diagnostics Web Page

Viewing a Test Pattern on the Client Display

The Display web page lets you initiate and view a test pattern on the client display.

Note The test pattern only appears on the Display page when the client is not in a PCoIP session. If you click

Start when the client is in session, an error message appears.

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Figure 4-44 Display Web Page

Chapter 4 Cisco VXC PCoIP Configuration

Table 4-28

Parameter

Test mode

Test resolution

Start/Stop

Display Parameters

Description

Set the type of test pattern for the attached monitor(s) as:

Video Test Pattern Generator

Pseudo Random Bitstream

Set the test pattern resolution as:

1024x768

1280x1024

1600x1200

1920x1200

Click Start to begin the test pattern. Click Stop to stop the test.

Resetting the Device Processor

The PCoIP Processor page lets you reset the client and view the amount of time that has elapsed since the client PCoIP processor last booted.

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Figure 4-45 PCoIP Processor Web Page

Figure 4-46 OSD: PCoIP Processor

Using the Diagnostic Tools

Table 4-29 PCoIP Process Parameters

Parameter

Current Time

Description

The current time. This feature requires that the NTP be enabled and configured. For details about configuring the NTP settings, see

Configuring the NTP Parameters, page 4-28

.

Time Since Boot

(Uptime)

View the time that has elapsed since the PCoIP processor last booted.

Reset PCoIP Processor Click this button to reset the client.

Determining if a Device is Reachable

The Ping page lets you ping a device to see if it is reachable across the IP network. This may help you determine if a broker server is reachable. Because the firmware forces the “do not fragment flag” in the ping command, you can also use this feature to determine the maximum MTU size.

Note The Ping tab has no matching menu in the Administrative Web Interface.

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Viewing Device Information

Figure 4-47 OSD: Ping

Chapter 4 Cisco VXC PCoIP Configuration

Figure 4-48

Parameter

Destination

Interval

Packet Size

Packets Sent

Packets Received

Ping Parameters

Description

IP Address or FQDN to ping

Interval between ping packets

Size of ping packet

Number of ping packets transmitted

Number of ping packets received

Viewing Device Information

The Information page lets you see details about the device. The Administrative Web Interface shows version, vital product data (VPD), and attached device information. The OSD lets you view the device version information.

Viewing the Version Information

The Version page allows you to view hardware and firmware version details.

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Figure 4-49 Version Web Page

Viewing Device Information

Figure 4-50 OSD: Version

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Table 4-30 Version Parameters

Parameter

VPD Information

Description

This is vital product information provisioned by the factory to uniquely identify each client.

MAC Address: Client unique MAC address

Unique Identifier: Client unique identifier

Serial Number: Client unique serial number

Firmware Part Number: Part number of the current firmware

Hardware Version: Client hardware version number

Firmware Information This information reflects the current firmware details.

Firmware Version: Version of the current firmware

Firmware Build ID: Revision code of the current firmware

Firmware Build Date: Build date for the current firmware

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Viewing Device Information

Table 4-30 Version Parameters (continued)

Parameter

PCoIP Processor

Revision

Description

The silicon revision of the PCoIP processor. Revision B of the silicon is denoted by a 1.0.

Bootloader Information This information reflects the current firmware bootloader details:

Bootloader Version: Version of the current bootloader

Bootloader Build ID: Revision code of the current bootloader

Bootloader Build Date: Build date of the current bootloader

Viewing the Attached Devices

The Attached Devices page lets you see the type and status of the monitor and USB hardware currently attached to the client.

Figure 4-51 Attached Devices Web Page

Table 4-31

Parameter

Monitors

USB Devices

Attached Devices Parameters

USB Device Status

Description

This section displays the name, serial number, vendor identification (VID), product identification (PID), date, and status of the monitor attached to each port. The first line is for monitor 1. The second line is for monitor 2.

This section displays the name, serial number, vendor identification (VID), product identification (PID), device class, sub class, protocol, and status of the USB device attached to each port. The first line is for the first USB port.

The second line is for the second port, and so on.

The possible status options include:

• Not Connected: No device is connected.

• Standalone: The device is detected outside of a PCoIP session.

Not Initialized: The device is detected in a PCoIP session but the virtual machine has not initialized the device.

Failed Authorized: The device is detected in a PCoIP session but is not authorized. (For more information, see

USB Permissions Example, page A-7

.)

Locally Connected: The device is detected and authorized but locally terminated in a PCoIP session (for example, a local cursor).

Connected: The device is detected and authorized in a PCoIP session.

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Uploading to the device

Uploading to the device

You can use the options in this menu to upload new firmware to a device or to upload an OSD logo to a device. These options are not available through the OSD.

Uploading the Firmware to the Device

The Firmware web page allows you to upload a new firmware build to the client.

Figure 4-52 Firmware Upload Web Page

Table 4-32

Parameter

Firmware build filename

Upload

Firmware Upload Parameters

Description

The filename of the firmware image to be uploaded. You can browse to the file using the Browse button. The file must be accessible to the web browser

(that is, on a local or accessible network drive). The firmware image must be an .all file.

Click the Upload button to transfer the specified file to the device. The web interface prompts you to confirm this action to avoid accidental uploads.

Firmware Upload Process Example

Procedure

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Ensure the client is disconnected from the virtual machine.

Log in to the client Administrative Web Interface (using a password if enabled).

From the Firmware Upload web page, browse to the firmware .all file (for example, tera1x00_rel1-9-v175.all).

Click Open .

Click Upload .

Click OK to confirm that you want to proceed with the upload. When the firmware upload completes, the message “Success Flash successfully programmed! You must reset the device for the changes to take effect” appears.

Click Reset . The message “The PCoIP processor will reset on the next host system restart; your changes will take effect then. Are you sure you want to proceed?” appears.

Click OK .

If the client does not automatically reset itself, reset the client manually.

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Uploading to the device

Step 10 Start the PCoIP session as usual.

Uploading a Logo to the Device

The OSD Logo page allows you to upload an image to the device. This image is displayed on the Connect window of the local GUI On Screen Display (OSD) logo.

The VMware View Advanced page includes an option “Use OSD Logo for View Banner,” which lets you configure if the OSD logo appears on the View login screen instead of the View banner. For more information, see

Configuring the VMware View Advanced Parameters, page 4-11

.

Figure 4-53 OSD Logo Upload Web Page

Table 4-33

Upload

OSD Logo Parameters

Parameter

OSD logo filename

Description

Specify the filename of the logo image you want to upload. You can browse to the target file using the Browse button. The file must be accessible to the web browser (that is, on a local or accessible network drive).

The 24-bits-per-pixel image must be in BMP format and its dimensions cannot exceed 256 pixels in width, 64 pixels in height. If the file extension is incorrect, an error message appears.

Click Upload to transfer the specified image file to the client. A message to confirm the upload appears.

OSD Logo Upload Process Example

Procedure

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

From the OSD Logo web page, click Browse to locate the target logo file.

Click Open .

Click Upload . The message “Are you sure? This will upload a new logo for the local GUI. This operation may take a few minutes” appears.

Click OK .

Wait for the OSD Logo upload to finish. A message appears to advise if the upload was successful.

Reset the client.

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Configuring the User Settings

Configuring the User Settings

The User Settings page lets you access tabs to define the mouse and keyboard settings, PCoIP protocol image quality, as well as the display topology.

Configuring the Mouse Settings

The Mouse page lets you change the mouse cursor speed settings for the OSD and RDP sessions.

Figure 4-54 OSD: Mouse

Table 4-34

Parameter

Mouse Speed

Mouse Parameters

Description

Configure the speed of the mouse cursor.

Note You can also configure the mouse speed through the virtual machine.

Changing the Keyboard Repeat Settings

The Keyboard page lets you change the keyboard repeat settings for the OSD and RDP sessions.

Note The Keyboard tab has no corresponding menu in the Administrative Web Interface.

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Figure 4-55 Keyboard

Chapter 4 Cisco VXC PCoIP Configuration

Table 4-35 Keyboard Parameters

Parameter Description

Keyboard Repeat Delay Lets users configure the client keyboard repeat delay.

Keyboard Repeat Rate Lets users configure the client keyboard repeat rate.

Repeat Settings Test

Box

Lets users test the chosen keyboard settings.

Image Tab

For information about adjusting the image quality, see

Adjusting the Image Quality, page 4-25 .

Configuring the Display Topology

The Display Topology page lets users change a display position, rotation, and resolution for a PCoIP session. To apply the display topology feature to a PCoIP session between a client and a Virtual Machine

(VM), you must have VMware View 4.5 or later.

Note Be aware of the following:

• The Display Topology tab has no corresponding menu in the Administration Interface.

• Always change the display topology settings using the Display Topology tab on the client (OSD >

Options > User Settings). Do not try to change these settings using the Windows Display Settings in a virtual machine when using VMware View.

To view the Display Topology page:

Procedure

Step 1

Step 2

From the OSD, click Options , and then click User Settings .

Click the Display Topology tab.

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The Display Topology page appears.

Configuring the User Settings

Table 4-36 Keyboard Parameters

Parameter Description

Enable Configuration When enabled, the device can be configured with display position, rotation and resolution settings. The settings are saved when you click Apply or OK and are applied when the device is reset.

Display Position Map The display position map consists of four possible display positions. A maximum of two displays can be enabled at the same time.

Display Position When two displays are connected to the client DVI-1 and DVI-2 connectors the user must configure how the monitors are arranged. The Display Position settings support this. Using these settings the user can arrange the displays horizontally or vertically. For example, to arrange the displays horizontally with the monitor connected to DVI-1 on the left, set Display 0 Position and

Display 1 Position to Position 0 and 1, or Position 2 and 3, respectively. To arrange the displays horizontally with the monitor connected to DVI-2 on the left, set Display 0 Position and Display 1 Position to Position 1 and 0, or

Position 3 and 2, respectively.

Origin Origin is a read-only parameter that indicates the (x,y) position of the upper left-hand corner of a display.

Rotation You can configure the orientation of a display to:

• No rotation

Resolution

90° clockwise

180° rotation

• 90° counter-clockwise

The display resolution can be configured for a PCoIP session between a virtual machine and a client. The client detects the supported display resolutions of the monitor and populates them to the drop-down menu. By default, the native resolution of the display is used.

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About the Overlay Pages

C H A P T E R

5

Overlay pages are a way of displaying pertinent information to users during a PCoIP session. These pages occasionally overlay the user’s remote session.

Status overlay pages show network, USB device, and monitor statuses as icons and text. The overlays have simple animation and appear when the status changes (that is, the network connection is lost or an unauthorized USB device is plugged in).

Network Connection Lost Overlay

Loss of network connectivity is indicated using an overlay with the message “Network connection lost” over the most recent screen data. This overlay appears when the client network cable is disconnected or when no PCoIP protocol traffic is received by the client for more than 2 seconds.

Figure 5-1 Network Connection Lost Overlay

The lost network connection message appears until the network is restored or the timeout expires (and the PCoIP session ends).

Note It is not recommended to use this notification message when using PCoIP devices with virtual desktops.

Normal scheduling within the virtual desktop hypervisor can falsely trigger this message. For more

information, see the Enable Peer Loss Overlay setting described in Configuring the Connections, page 4-17

.

USB Device Not Authorized Overlay

If an unauthorized USB device is connected, an overlay appears with the message “USB device not authorized.” The overlay lasts for approximately 5 seconds.

Figure 5-2 USB Device Not Authorized Overlay

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USB Over Current Notice Overlay

USB Over Current Notice Overlay

If the USB devices connected to the client cannot be handled by the USB ports, an overlay appears with the message “USB over current notice.” The overly appears until USB devices are removed to meet the current handling of the USB ports.

Figure 5-3 USB Over Current Notice Overlay

The overlay will be displayed until USB devices are removed to meet the current handling of the USB ports.

Half-Duplex Overlay

PCoIP technology is not compatible with half-duplex network connections. When a half-duplex connection is detected, an overlay appears with the message “Half-duplex network connection.”

Figure 5-4 Half-Duplex Overlay

Video Source Overlays

Improper connection of the virtual machine video source is denoted by two possible overlays. These overlays appear for approximately five minutes. The monitor is put into sleep mode approximately 15 seconds later.

When no video source is connected to the virtual machine, an overlay appears with the message “No source signal.” This helps the user debug a situation where the virtual machine does not have video source connected or has stopped driving a video signal.

Figure 5-5 No Source Signal Overlay

Note This message can be triggered by the virtual machine going into display power save mode.

When a video source to on the virtual machine does not correspond to the video port used on the client, an overlay appears with the message “Source signal on other port.” This helps the user debug a problem where the video source is connected to the wrong port. You can correct this by swapping the video ports at the client.

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Figure 5-6 Source Signal on Other Port Overlay

Video Source Overlays

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Video Source Overlays

Chapter 5 About the Overlay Pages

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A P P E N D I X

A

Usage Examples

This section provides detailed examples to help you determine how best to configure your own devices.

Bandwidth and Image Configuration Example

This example outlines the steps for optimizing user experiences in an environment where bandwidth is constrained. It is assumed that there are four task-based workers (web browsing, simple word processing, simple spreadsheet manipulation, and small video pages) that are to share one 100-Mbps switch.

Due to the nature of these tasks, the users do not require heavy graphics changes and each user likely requires peak network bandwidth at different times.

Figure A-1

shows simplified bandwidth requirements for each user assuming they each had the full 100

Mbps available. The figure shows that network demand for each user peaks only for short periods (for example, when opening or closing pages, or scrolling a page).

Because the PCoIP system adapts quickly to available bandwidth, we recommend keeping the system defaults. However, the following examples show how to adapt the default settings if your configuration requires it.

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Appendix A Usage Examples

Bandwidth and Image Configuration Example

Figure A-1 Simplified User Bandwidth Requirements (Assuming 100 Mbps)

Configuring the Client Bandwidth Limit to 25 Mbps

In this example, the network is configured to minimize packet loss. Networks respond to congestion by dropping packets. The PCoIP processor responds to dropped (lost) packets by reducing the amount of bandwidth it generates. In most cases, the PCoIP processor conceals the packet loss to be imperceptible to the user. However, in some situations where bandwidth is low or network latency is high, it might be preferable to eliminate congestion-based packet loss by limiting the available bandwidth to each user.

In this example, we limit each user’s peak bandwidth to a hard limit of 25 Mbps (that is, the firmware does not use more than 25 Mbps).

We also set a target (soft limit) of 20 Mbps so that during periods of network congestion, the bandwidth is decreased rapidly to 20 Mbps and more slowly below 20 Mbps. This ensures that the available bandwidth is shared fairly if other network traffic further constrains the link.

To set the bandwidth limit to 25 Mbps:

Procedure

Step 1

Step 2

Step 3

Open an Internet browser, and then open the Administrative Web Interface for the first users client using the IP address for the client.

Log in using a password (if enabled).

From the Configuration menu, select the Bandwidth web page.

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Appendix A Usage Examples

Figure A-2

Bandwidth and Image Configuration Example

Client Bandwidth Limit Configuration (25 Mbps)

Step 4

Step 5

Step 6

Step 7

Enter 25 in the Device Bandwidth Limited field.

Enter 20 in the Device Bandwidth Target field.

Click Apply to accept the changes.

Repeat for the other three users’ clients.

The bandwidth is now limited to 25 Mbps and targeted to 20 Mbps for each user.

Figure A-3

shows simplified bandwidth usage with the limit for each user now configured for 25 Mbps.

This figure shows that all users are limited to 25 Mbps and do not have access to more bandwidth when required. It also shows that even when the usage is totaled, the total switch bandwidth (100 Mbps) is never fully used.

Also note that because there is no congestion, there is no requirement to reduce the bandwidth to the targeted 20 Mbps or lower.

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Bandwidth and Image Configuration Example

Figure A-3 Simplified User Bandwidth Requirements (25 Mbps)

Appendix A Usage Examples

Configuring Image Properties

In the example where the client bandwidth was set to 25 Mbps, it is possible that users may occasionally require more than that bandwidth limit to fully render their display information at maximum quality and full frame rate. The PCoIP system gives two controls over imaging quality that can optimize the user experience in environments where bandwidth is constrained.

For users who prefer higher image quality than what the PCoIP protocol balanced-quality/frame-rate algorithm provides, increasing the client Minimum Image Quality setting may be beneficial.

The Maximum Initial Image Quality setting can change the peak bandwidth required by any user.

Decreasing the Maximum Initial Image Quality from the default setting of 90 can reduce the amount of bandwidth required per user while maintaining a minimum limit on the user experience.

Note This example uses the Administration Interface for configuring the client for Minimum Image Quality and Maximum Initial Image Quality. Although you can also use the OSD to configure the client, the

Maximum Initial Image Quality does not have a corresponding parameter in the OSD as it is meant as an administrator-only parameter due to the potential impact on network traffic.

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Appendix A Usage Examples

Bandwidth and Image Configuration Example

To configure the image properties:

Procedure

Step 1

Step 2

Step 3

From an Internet browser, open the client Administrative Web Interface for the first user’s client by using the client's IP address.

Log in using password (if enabled).

From the Configuration menu, select the Image web page.

Figure A-4 Client Minimum Image Quality Configuration

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Step 4

Step 5

Step 6

Step 7

Slide the Minimum Image Quality slider to the right.

Slide the Maximum Initial Image Quality slider to the left.

Click Apply to accept the changes.

Repeat for the other three user clients.

The Minimum Image Quality is now configured toward Perception-Free to increase the minimum image quality the system reduces to under any condition. This effect is only noticeable in limited bandwidth cases. If bandwidth is not constrained, the system always maintains perception-free quality. The

Minimum Image Quality feature does not alter the overall bandwidth requirements of the user.

The Maximum Initial Image Quality is now configured toward Reduced to limit the quality on the changed image (that is, initial video frame). A lower Maximum Initial Image Quality setting requires less bandwidth as the lower-quality initial image requires less bandwidth to create. In this case, the administrator and the users determined that setting the Maximum Initial Image Quality to 60 was a preferable way of reducing bandwidth requirements than setting a hard limit on the Device Bandwidth

Limit.

Regardless of the Maximum Initial Image Quality setting, the PCoIP system always builds unchanged regions of the display to a loss-less image

Note The Minimum Image Quality setting must always be less than or equal to the Maximum Initial Image

Quality setting.

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Appendix A Usage Examples

Bandwidth and Image Configuration Example

Configuring the Client Bandwidth Limit to 0 Mbps (No Limit)

This example shows the PCoIP protocol default bandwidth and imaging settings being used to take advantage of the usage characteristics of the group. (The characteristics in this example are similar to many actual usage groups.) Here the device bandwidth limit and device bandwidth target are configured to 0 (no limit) to allow more effective bandwidth sharing. The firmware alleviates bandwidth congestion by implementing a bandwidth adaptation algorithm that strives for fairness on shared networks. The firmware uses the bandwidth as determined by the Ethernet physical-layer device.

To configure the client bandwidth to no limit:

Procedure

Step 1

Step 2

Step 3

From a web browser, enter the IP address of the first user’s client.

Log in to the Administrative Web Interface for the client (using password if enabled).

From the Configuration menu, select the Bandwidth web page.

Figure A-5 Client Bandwidth Limit Configuration (0 Mbps, no limit)

Step 4

Step 5

Step 6

Step 7

Enter 0 in the Device Bandwidth Limited field to enable no limit.

Enter 0 in the Device Bandwidth Target field to enable no limit.

Click Apply to accept the changes.

Repeat for the other three user clients.

The bandwidth limit and target are now set to 0 Mbps (no limit) for each user. Due to the nature of the users’ tasks—light graphics changes and peak network demand at different times—little conflict is expected for the full 100-Mbps bandwidth. The users share the bandwidth more effectively and have fewer situations where their images would have to be compromised to meet a bandwidth limit.

When there is congestion, the firmware automatically reduces the bandwidth limit using a bandwidth adaptation algorithm that strives for fairness on shared networks. When the congestion clears, the firmware again opens the bandwidth limit.

Figure A-6 shows the total simplified bandwidth usage with no limit for the four users in this example.

This figure shows that the bandwidth is more efficiently shared, compared to the case of setting a low maximum bandwidth limit. In the unlimited case, each PCoIP session can use up to 100 Mbps. This provides the user with a more perception-free experience.

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Appendix A Usage Examples

Figure A-6 Simplified User Bandwidth Requirements (no limit)

USB Permissions Example

USB Permissions Example

This example shows the use of the USB Permissions web page. It shows how you can use the drop-down menus to authorize a specific class of IEEE-compatible bidirectional USB printers and a specific vendor/product ID.

This example outlines the steps to authorize a USB device by Class or by Device ID. The example assumes that the systems already has Human Interface Devices (any Sub Class, Any Protocol) authorized.

Authorizing USB Device By Class

To authorize a USB device by a class:

Procedure

Step 1

Step 2

Open the USB Permissions web page.

In the Authorization section, click Add new .

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USB Permissions Example

Appendix A Usage Examples

Step 4

Step 5

Step 6

Step 7

Select Printer from the Device Class drop-down menu to authorize a class of printers.

Select Printer from the Sub Class drop-down menu to authorize a specific class of printers (otherwise, the sub class and protocol could be left as Any).

Select the desired IEEE 1284.4-compatible bidirectional protocol from the Protocol drop-down menu.

Select Apply to save the changes to flash and complete the configuration.

Authorizing USB Device By Vendor ID and Product ID

To authorize a USB device by a vendor ID and product ID:

Procedure

Step 1

Step 2

Step 3

In the Authorization section, click Add new .

When the entry fields expand, select ID from the Add New drop-down menu to authorize a device by its vendor ID and product ID.

Enter the USB device vendor ID and product ID into the corresponding fields.

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Appendix A Usage Examples

Figure A-7

USB Permissions Example

USB Permissions Example: Entering Vendor ID and Product ID

Step 4 Click Apply to save the changes to flash and complete the configuration.

Figure A-8 USB Permissions Example: Vendor ID and Product ID Authorization

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USB Permissions Example

Appendix A Usage Examples

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A P P E N D I X

B

Client Language and Keyboard Support

The client firmware can support various languages and keyboard layouts.

Information concerning configuring the language and keyboard layout can be found in Setting the User

Interface Language, page 4-23 .

Table B-1 and Table B-2

list the supported languages and supported keyboards layouts (defaults are noted).

Table B-1 Languages Supported by the Client

English [default]

French

German

Greek

Spanish

Italian

Portuguese

Korean

Japanese

Traditional Chinese

Simplified Chinese

Table B-2 Keyboard Layouts Supported by the Client

Belgian ISO-8859-1

Belgian ISO-8859-1 (accent keys)

Danish Codepage 865

Danish ISO-8859-1

Danish ISO-8859-1 (accent keys)

Dutch ISO-8859-1 (accent keys)

Finnish Codepage 850

Finnish ISO-8859-1

Finnish ISO-8859-1 (accent keys)

French Canadian ISO-8859-1 (accent keys)

French ISO-8859-1

French ISO-8859-1 (accent keys)

French Dvorak-like

French Dvorak-like (accent keys)

German ISO-8859-1

German ISO-8859-1 (accent keys)

German Codepage 850

Greek ISO-8859-7 (104)

Italian ISO-8859-1

Japanese 106

Japanese 106x

Korean Dubeolsik ISO-8859-1

Latin American

Latin American (accent keys)

Norwegian Dvorak

Norwegian ISO-8859-1

Norwegian ISO-8859-1 (accent keys)

Polish ISO-8859-2 (Programmers)

Portuguese ISO-8859-1

Portuguese ISO-8859-1 (accent keys)

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Appendix B Client Language and Keyboard Support

Table B-2 Keyboard Layouts Supported by the Client (continued)

Spanish ISO-8859-1

Spanish ISO-8859-1 (accent keys)

Spanish ISO-8859-15 (accent keys)

Swedish Codepage 850

Swedish ISO-8859-1

Swedish ISO-8859-1 (accent keys)

Swiss-French ISO-8859-1

Swiss-French ISO-8859-1 (accent keys)

Swiss-French Codepage 850

Swiss-German ISO-8859-1

Swiss-German ISO-8859-1 (accent keys)

Swiss-German Codepage 850

Turkish Q ISO-8859-1

Turkish Q ISO-8859-1 (accent keys)

United Kingdom ISO-8859-1

United Kingdom ISO-8859-1 (ctrl and caps swapped)

United Kingdom Codepage 850

United Kingdom Codepage 850 (ctrl and caps swapped)

United States of America Emacs optimized layout

United States of America ISO-8859-1 [default]

United States of America ISO-8859-1 (accent keys)

United States of America ISO-8859-1 (ctrl and caps swapped)

United States of America dvorak

United States of America dvorakx

United States of America left-hand dvorak

United States of America right-hand dvorak

United States of America dvorakx

United States of America Emacs optimized layout

United States of America Traditional Unix

Workstation

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A P P E N D I X

C

Cisco VXC 2111/2211 Power Considerations

You can power the Cisco VXC 2111/2211 using a Cisco PWR-CUBE-4 power adapter or using standard

Power over Ethernet (PoE). This appendix describes the Cisco VXC configurations that are supported by the IEEE 802.3af and IEEE 802.3at PoE standards, by Cisco Universal Power Over Ethernet (UPOE), and by the Cisco PWR-CUBE-4 power adapter.

Cisco VXC 2111/2211 USB ports are compliant with USB 2.0 standard specifications to deliver a maximum power level of 2.5 watts.

Available Power on USB Ports

The USB ports on the Cisco VXC 2111/2211 operate at two power levels:

Low: 0.5 watts

High: 2.5 watts

USB ports that operate at the low-power level can only power USB devices that consume up to 0.5 watts of power, and USB ports that operate at the high-power level can power USB devices that consume up to 2.5 watts of power.

USB ports on the Cisco VXC 2111/2211 that operate at high power cannot individually power any noncompliant USB accessory that requires more than 2.5 watts of power. To power devices that require between 2.5 and 5 watts of power, you can use a USB Y cable to connect the accessory to USB port 3 and 4 of the client (when these are operating at high power).

In addition, if no device is connected to a port, the Cisco VXC 2111/2211 cannot reallocate the available power from this port to a device on another port. For example, if USB ports 1 and 2 are operating at low power, and no device is connected to port 2, the Cisco VXC 2111/2211 cannot redirect the power allocated to port 2 to power a high-power device on port 1. In this case, the maximum power limit on port 1 remains unchanged at 0.5 watts.

Low-power USB devices (0.5 watts or less) are typically keyboards, mice, and joysticks, while high-power USB devices (greater than 0.5 watts) are typically bus-powered cameras, hubs, and some

USB Flash drives.

USB Hub Support

USB ports on the Cisco VXC 2111/2211 can power a USB hub provided the hub does not draw more power than is available from the USB port to which it is connected (that is, 0.5 watts on low-power ports or 2.5 watts on high-power ports).

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Appendix C Cisco VXC 2111/2211 Power Considerations

PoE Power Negotiation

PoE Power Negotiation

When the Cisco VXC 2111/2211 is powered using PoE, the firmware performs a one-time negotiation of PoE power requirements at boot time and allocates the available power to the USB ports, power indicators, and monitors, as described in

Cisco VXC 2111 Power Support, page C-2

and

Cisco VXC

2211 Power Support, page C-3 . During normal operation, this power allocation does not change.

Cisco VXC 2111 Power Support

Table C-1 describes the power configurations that are supported on the Cisco VXC 2111.

Note •

IEEE 802.3af PoE does not support Cisco VXC 2111 configurations.

IEEE 802.3at PoE does not support the Cisco VXC 2111 if a Key Expansion Module is attached to a Cisco Unified IP Phone 8961, 9951, or 9971.

Table C-1 Cisco VXC 2111 Power Support

Cisco VXC

2111 with:

8961

9951 without camera

9951 with camera

9971 without camera

9971 with camera

8961/9951/

9971 with or without camera

Power

Source

Port 1 keyboard

802.3at

Powered

(low)

802.3at

Powered

(low)

802.3at

Powered

(low)

802.3at

Powered

(low)

802.3at

Powered

(low)

UPOE

PWR-

CUBE-4

Powered

(high)

Powered

(high)

Port 2 mouse

Powered

(low)

Powered

(low)

Powered

(low)

Powered

(low)

Powered

(low)

Powered

(high)

Powered

(high)

USB

Port 3 accessories

Unavailable

Unavailable

Unavailable

Unavailable

Powered

(high)

Powered

(high)

Port 4 accessories Port 0

Unavailable Unavailable Powered

Unavailable

Unavailable

Unavailable

Unavailable

Powered

(high)

Powered

(high)

Powered

Powered

Powered

Powered

Powered

Powered

Monitor

Port 1

Powered

Powered

Powered

Powered

1

1

1

Configuration

Moderate

Moderate

Moderate

Moderate

Unavailable Basic

Powered

Powered

Full

Full

1.

The values listed are applicable to Cisco VXC 2111 devices with a version ID (VID) of V02. The behavior may differ on Cisco VXC 2111 devices with a VID of V01. For example, while operating in certain moderate configurations, the Port 1 monitor may not be available on devices with a VID of V01.

You can obtain the VID value from the compliance label on the underside of the device. The VID is listed at the end of the Product ID (PID). For example,

CVXC-2111-W-K9 V01 indicates a V01 device and CVXC-2111-W-K9 V02 indicates a V02 device.

As an alternative to PoE, the Cisco PWR-CUBE-4 power adapter can support a Cisco VXC 2111 attached to a Cisco Unified IP Phone 8961, 9951, or 9971 (with or without camera) with up to three Key

Expansion Modules in a basic configuration (keyboard, mouse, and one monitor).

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Appendix C Cisco VXC 2111/2211 Power Considerations

Cisco VXC 2211 Power Support

If you add one or more Key Expansion Modules to the Cisco Unified IP Phone 8961, 9951, or 9971, these modules may reduce the amount of power available to the Cisco VXC client and may cause additional restrictions for powering Cisco VXC peripheral devices.

Cisco VXC 2211 Power Support

Table C-2 describes power configurations that are supported on the Cisco VXC 2211.

Note •

The Unified IP Phone PC port can provide the network connectivity for the Cisco VXC 2211; however, it does not provide power for the device. A power adapter is required when you use the

Unified IP Phone PC port for network connectivity for the Cisco VXC 2211.

IEEE 802.3af PoE can support a Cisco VXC 2211 only in a basic configuration.

Table C-2

Cisco VXC

2211

Cisco VXC 2211 Power Support

Power

Source

802.3af

802.3at

Powered

UPOE

PWR-

CUBE-4

Port 1 keyboard

Powered

(low)

(high)

Powered

(high)

Powered

(high)

Port 2 mouse

Powered

(low)

Powered

(high)

Powered

(high)

Powered

(high)

USB

Port 3 accessories

Port 4 accessories Port 0

Unavailable Unavailable Powered

Monitor

Port 1 Configuration

Unavailable Basic

Powered

(high)

Powered

(high)

Powered

(high)

Powered

(high)

Powered

(high)

Powered

(high)

Powered

Powered

Powered

Powered

Powered

Powered

Full

Full

Full

Cisco VXC 2211 Base LED Behavior

Table C-3 describes the behavior of the base LEDs when you connect power (PoE or Cisco Power Cube

4) to the Cisco VXC 2211.

Table C-3

Power source

IEEE 802.3af PoE

IEEE 802.3at PoE

Cisco VXC 2211 Base LED Behavior

Client connected to power source (PoE or Power cube)

Press power button for power-on (quick button press - no more than 1/2 second)

No light

No light

Dim white light

Dim white light

Press Power button again for power-off

(hold minimum 3 seconds)

Light turns off

Light turns off

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Appendix C Cisco VXC 2111/2211 Power Considerations

Power Consumption

Table C-3

Power source

Cisco UPOE

Cisco Power Cube 4

(plugged in AFTER network cable)

Cisco Power Cube 4

(plugged in BEFORE network cable)

Cisco VXC 2211 Base LED Behavior (continued)

Client connected to power source (PoE or Power cube)

Press power button for power-on (quick button press - no more than 1/2 second)

No light

Initial white light flash, then light turns off

No light

Dim white light

Dim white light, which becomes a bright white light after approximately

10 seconds

Dim white light, which becomes a bright white light after approximately

10 seconds.

Press Power button again for power-off

(hold minimum 3 seconds)

Light turns off

Light turns off

Light turns off

Power Consumption

Table C-4 describes the power consumption on the Cisco VXC 2111/2211.

Table C-4 Power Consumption

Thin Client

Cisco VXC 2111

Cisco VXC 2211

Minimum Power Consumption

12 watts

1

12 watts

Maximum Power Consumption

24 watts

24 watts

1

1.

The values listed indicate the power consumption for the thin client only. When the Cisco VXC 2111 is attached to a Cisco Unified IP Phone, you must add the phone power consumption to calculate the total power consumption of the system.

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G L O S S A R Y

E

EDID

F

FQDN

G

GPU

GUI

C

CA

D

DHCP

DNS

DNS SRV

M

MIB

MTU

Certificate Authority

Dynamic Host Configuration Protocol

Domain Name System

Domain Name System Service Record

Extended Display Identification Data

Fully Qualified Domain Name

Graphics Processing Unit

Graphical User Interface

Management Information Base

Maximum Transmission Unit

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GL-1

Glossary

N

NTP Network Time Protocol

O

OS

OSD

Operating System

On Screen Display

P

PCoIP

PCoIP Zero Client

Personal Computer over Internet Protocol

Desktop client side of the PCoIP system (Cisco VXC client)

R

RDP Remote Desktop Protocol

S

SLP

SNMP

SSL

Service Location Protocol

Simple Network Management Protocol

Secure Socket Layer (security protocol)

V

VPN

Z

Zero Client

Virtual Private Network

See PCoIP Zero Client

GL-2

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