SocialMiner Documentation Guide First Published: June 06, 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: 0 © 2012 Cisco Systems, Inc. All rights reserved. CONTENTS CHAPTER 1 Release and general information 1 SocialMiner Release Notes 1 SocialMiner User Guide 1 Licensing Guide 2 Developer Guide 2 Additional resources 2 SocialMiner Documentation Guide 0 iii Contents SocialMiner Documentation Guide iv 0 CHAPTER 1 Release and general information This section provides information about the SocialMiner release 9.0(1) documents. • SocialMiner Release Notes, page 1 • SocialMiner User Guide, page 1 • Licensing Guide, page 2 • Developer Guide, page 2 • Additional resources, page 2 SocialMiner Release Notes Release Notes contain system requirements, new features, changed information, and caveats for SocialMiner 9.0(1). The Release Notes are available here:http://www.cisco.com/en/US/products/ps11349/prod_release_notes_ list.html. SocialMiner User Guide Cisco SocialMiner Doc Wiki The Cisco SocialMiner Doc Wiki contains a user guide for each SocialMiner release. The user guides contain the following information: • What is new in each release • How to install or upgrade SocialMiner • How to configure settings and set up campaigns The user guides are found here: http://docwiki.cisco.com/wiki/SocialMiner. SocialMiner Documentation Guide 0 1 Release and general information Licensing Guide Licensing Guide Open Source licensing guide for SocialMiner The Open Source licensing document for SocialMiner contains the licenses and notices for open source software used in SocialMiner. The licensing guide is found here: http://www.cisco.com/en/US/products/ps11349/products_licensing_ information_listing.html. Developer Guide Cisco SocialMiner Developer Guide The Cisco SocialMiner Developer Guide contains information about the APIs used in SocialMiner. It is available from the Cisco Developer Network and requires authentication for access. Additional resources Additional information for SocialMiner is available in a series of links from the SocialMiner DocWiki: • Supported web browsers • Feed sources • Virtualization • Troubleshooting These additional resources are found here: http://docwiki.cisco.com/wiki/SocialMiner. SocialMiner Documentation Guide 2 0