Software version V1.20
Cisco TelePresence
VX Clinical Assistant
Firmware release notes V1.20
EDCS-1119441
D5060705
January 2013
1
Software version V1.20
Contents
Contents..................................................................................................................................... 2
Document revision history ....................................................................................................... 4
Introduction firmware version V1.20 ........................................................................................ 5
New features .............................................................................................................................. 5
Main Video Mode ................................................................................................................................... 5
Status message ...................................................................................................................................... 6
Presentation sources maintain their aspect ratio ................................................................................... 6
Hardware changes .................................................................................................................... 7
Cisco TelePresence SX20 Codec ................................................................................................................. 7
Cisco PrecisionHD 4x Camera ...................................................................................................................... 7
New 24” monitor ............................................................................................................................................ 7
Front Panel Audio In ...................................................................................................................................... 7
Identifying your VXCA platform ..................................................................................................................... 7
Known limitations ..................................................................................................................... 8
Introduction firmware version V1.10 ........................................................................................ 9
New accessories ....................................................................................................................... 9
PC cabinet ..................................................................................................................................................... 9
Cisco POE Switch ....................................................................................................................................... 10
Retractable network cable ........................................................................................................................... 10
New features ............................................................................................................................ 11
Second monitor support .............................................................................................................................. 11
Status message ........................................................................................................................................... 12
Log in required ............................................................................................................................................. 12
Local Presenter Mode ................................................................................................................................. 12
Resolved caveats .................................................................................................................... 13
Known limitations ................................................................................................................... 13
Introduction firmware version V1.00 ...................................................................................... 14
System description ...................................................................................................................................... 14
Features and functionality ........................................................................................................................... 15
WIL-A-001 Module ............................................................................................................................... 15
WIL-D-001 Module ............................................................................................................................... 16
VGA Auto Adjustment (analog) ............................................................................................................ 16
Tactile interface .................................................................................................................................... 17
Interoperability ........................................................................................................................ 18
2
Software version V1.20
Cameras ...................................................................................................................................................... 18
PC \ Mac \ Tablets ....................................................................................................................................... 20
Checking for updates and getting help.................................................................................. 21
References and related documents ....................................................................................... 21
Software/Firmware filenames ...................................................................................................................... 21
Disclaimer .................................................................................................................................................... 22
3
Software version V1.20
Document revision history
Revision
Date
Description
05
01/22/2013
General updates to V1.20 release
04
01/15/2013
Minor release of V1.20 release
03
06/18/2012
Minor release of V1.10 release
02
12/19/2011
Updated from feedback from Product Management
01
12/02/2011
Initial release of V1.00 release
4
Software version V1.20
Introduction firmware version V1.20
This release note describes the features and capabilities included in the Cisco TelePresence VX Clinical
Assistant firmware version V1.20 released as of January 2013.
Firmware version V1.20 applies to the WIL-A-001 module within the Cisco TelePresence VX Clinical
Assistant and not the codec.
Important:
TC6.0.0 or greater codec software is required for correct operation of the V1.20 firmware
Cisco software release notes can be located here:
http://www.cisco.com/en/US/products/ps11327/prod_release_notes_list.html
New features
Main Video Mode
During a call, if the main camera button is pressed for 5 seconds the system will go into Main Video Mode
(indicated by an on screen message) at this point any selected video source will be transmitted as the
main video source (not as a presentation). This mode is disabled by pressing the main camera button
again for 5 seconds or after the call disconnects.
Press Main Camera
for 5 seconds, in a
call to enable or
disable Main Video
Mode
Cisco Clinical Assistant
Cisco Clinical Assistant
Main Video Source Mode Enabled
Main Video Source Mode Disabled
All sources sent as main video source
Sources 1  5 & Computer sent as a presentation
5
Software version V1.20
Status message
The status massage displays the codec model and whether the monitor mode is set to single or dual.
Cisco Clinical Assistant
Firmware A002553 V1.20
Codec: SX20 Ver: TC6.0.0.xxxxxx
WIL-A-001 Module: Pass
WIL-D-001 Scaler: A002560 V1.03
WIL-D-001 Module: Pass
Single Monitor Mode
Figure 12: VXCA 1.2 Status Message
Note: To display the status message, press and hold the main camera button for 5 seconds when the
system is idle (not in call).
Presentation sources maintain their aspect ratio
Video resolutions with a 4:3 aspect ratio (like SD and XGA) will be displayed locally and transmitted
maintaining the same aspect ratio. In Versions 1.00 & 1.10 the scaling of the SD image to 1080p also
stretched the image horizontally to fill the screen.
Figure 2: Transmitting a SD Video Source
Figure 1: HD and 4:3 Aspect Ratio
Note: The WIL-D-001 module will need the scaler firmware upgrade to V1.03 to maintain the aspect
ratio. Please contact Technical Support regarding scaler firmware upgrade.
6
Software version V1.20
Hardware changes
Released February 2013 the VX Clinical Assistant (Version 1.2) includes the following component
changes. These changes do not affect the base operation but do offer the improved capabilities of the
SX20. It is now necessary to identify the codec platform of the VXCA as parts are not necessarily
interchangeable.
Cisco TelePresence SX20 Codec
Provides the same features and functions as the Cisco C20 codec version, in addition to MultiSite
(optional) and main video transmission at 1080p@60fps (1080p@15fps for the presentation video).
Figure 1: Cisco SX20
Figure 2: SX20 installed in VXCA 1.2
From more information on the Cisco TelePresence SX20, please see the Reference and Related
Documents section within this release notes.
Cisco PrecisionHD 4x Camera
This latest generation of 4x camera supports 1080p @ 60fps and uses the Cisco custom adaptor of HDMI,
power + control. Remove this cable to support the PrecisionHD 12x and older 4x camera.
New 24” monitor
The specifications and capabilities are equivalent to the current model though a modification to the
mounting bracket was required to bring the monitor forward 2” (5cm) to allow for the DVI-D video
connection. The monitor itself is DC powered with the AC/DC transformer installed in the base section.
Front Panel Audio In
Connecting a source to this input now mutes the audio from the PC connection in the rear interface panel.
Identifying your VXCA platform
The VXCA platform can identified in the following ways:

By reading the codec model from the system status message (see above)

System Serial number format:

o
C20 platform (Version: 1.0 & 1.1):
FPT _ _ _ _ Y _ _ _
o
SX20 platform (Version 1.2):
FPT _ _ _ _ V _ _ _
Cisco PID (product ID) seen on the system label on the base of the VXCA:
o
C20 platform (Version: 1.0 & 1.1):
CTS-CA-K9 or CTS-CA-P240V-K9
o
SX20 platform (Version 1.2):
CTS-CA2-K9 or CTS-CA2-P240V-K9
7
Software version V1.20
Known limitations
Reference ID
140254
CSCue13678
Equipment
WIL-A/D-001
Ver. V1.00, V1.10, V1.20
Summary
Single monitor mode, in call - When video source
is displayed as fullscreen and sent as a
presentation, when presentation is stop fullscreen
video source is displayed. Should be remote site.
Press layout button to switch back to remote site.
8
Software version V1.20
Introduction firmware version V1.10
This release note describes the features and capabilities included in the Cisco TelePresence VX Clinical
Assistant firmware version V1.10 released as of June 2012.
Note: Firmware version V1.10 applies to the WIL-A-001 and WIL-D-001 modules within the Cisco
TelePresence VX Clinical Assistant and not the codec. Cisco TC software release notes can be located
here: http://www.cisco.com/en/US/products/ps11327/prod_release_notes_list.html
New accessories
PC cabinet
The PC cabinet is a new accessory option, which allows a mini PC to be placed and locked securely in the
cabinet and by using the main monitor as the PC monitor. The cabinet installs like the current options
(Drawer and Shelf) and has cable access on the left and right sides as well as in the main column. The
PC Cabinet also supports air vents so there is adequate venation for PC’s and comes with a pre-installed
small switch shelf.
Figure 2: PC Cabinet
Figure 3: PC Cabinet, Doors Open
9
Software version V1.20
Cisco POE Switch
nd
The VXCA has undergone safety and emissions testing to 60601-1 2 edition standards with the 8 port
Catalyst 2960-C Series PD (part # WS-C2960CPD-8PT-LV01). This is the recommended network switch
for the VX Clinical Assistant if more network connections are required. The 2960 switch is mounted on the
shelf within the PC Cabinet, which allows easy access and security.
Figure 3: Catalyst 2960-C Network Switch
Figure 4: Switch installed in PC Cabinet
Figure 5: PC Cabinet, Switch and PC Installed
Retractable network cable
The retractable network cable is a new accessory for the VX Clinical Assistant. The retractable network
caddy installs the same way as the retractable power cord and provides up to 14 feet (2.5m) of network
cable and retracts for cable management
Figure 6: Retractable Network Cable
10
Software version V1.20
New features
Second monitor support
A second monitor can be connected to an HDMI extension cable available within the lower support
nd
column or (if not present) connecting directly to the codec’s 2 HDMI output.
In V1.10 dual monitor mode is activated by pressing and holding the layout button on the interface buttons
for 5 seconds and is indicated by an on screen message. In Dual Monitor mode the remote video appears
on the VXCA monitor and the second monitor will display fullscreen selfview of local video source or the
transmitted\received presentation source.
To switch back to single monitor mode, press the layout button again for 5 seconds. In this mode the 2
output will mirror the main display.
nd
2nd Presentation Screen
Customer supplied
HDMI cable
Figure 8: Connection to 2
nd
Display
Note: The VXCA default setting is single monitor mode and a power cycle will result in the default setting
of single monitor mode. Enabling dual or single monitor mode is not supported during calls. The second
monitor and HDMI cable are not provided by Cisco.
11
Software version V1.20
Status message
The status message now displays the codec software version.
Cisco Clinical Assistant
Firmware A002553 V1.20
Codec: Ver: TC5.1.2
WIL-A-001 Module: Pass
WIL-D-001 Scaler: A002560 V1.03
WIL-D-001 Module: Pass
Figure 10: Status Message
Note: To display the status message press and hold the main camera button for 5 seconds when the
system is idle (not in call).
Log in required
The WIL-A/D V1.10 now does not require that the serial port: “LoginRequired” be disabled for the WIL-A\D
to communicate to the codec with the codec log in set for the default (i.e. User = admin \ Password =
<null>.
Note: The Serial Port: “LoginRequired” would need to be disabled if an admin Password is set on the
codec within the VX Clinical Assistant.
Local Presenter Mode
In V1.10 the standby mode is disabled when the Clinical Assistant is not in a call and displaying one of the
5 video sources or PC. Once the main camera is selected then standby is re-enabled.
12
Software version V1.20
Resolved caveats

Ref. ID 134056 – Firmware V1.20, resolves 4:3 aspect image scaled and stretched to fill 1080p
display, requires V1.03 WIL-D-001 firmware upgrade.

Ref ID 131482 – For TC6.0.0, firmware V1.20 layout may require 2
mode change

Ref. ID 123664 – WIL-A/D firmware V1.10 resolved the scrolling color lines that could possibly be
displayed.

Ref. ID 124021 – WIL-A/D firmware V1.10 will now time out after 2 auto adjustment attempts to
center the VGA video on the display. If adjustment is required the source button can be
reselected.

Ref. ID 122717 – WIL-A/D firmware V1.10 resolved the LED’s light from going out during a call
with an endpoint that does not support H.239.
nd
press to resynchronize after
Known limitations
Reference ID
Equipment
Summary
123665
WIL-A/D-001
Ver. V1.00, V1.10
iMac OS X (10.4.11)
The resolutions of 720p@60 and 1080p@60 from
an iMac will display as scrambled video.
118994
WIL-A/D-001
Ver. V1.00, V1.10
Custom soft button labels do not currently support
different languages.
131482
WIL-A/D-001
Ver. V1.00, V1.10
For TC5.x.x software only
nd
Layout Button may require a 2
press to
resynchronize after a mode change.
13
Software version V1.20
Introduction firmware version V1.00
This release note describes the features and capabilities included in the Cisco TelePresence VX Clinical
Assistant firmware version V1.00 released as of December 2011.
System description
The Cisco TelePresence VX Clinical Assistant brings the power of telepresence to healthcare
environments. Designed for mobility and ease of use at the point of care, the VX Clinical Assistant is a
high-definition video collaboration system with functionality that makes it ideal for medical environments.

Lightweight and highly mobile with integrated industrial design to maximize durability and
functionality in a medical environment.

Cisco TelePresence C-Series codec featuring 1080p video, full-duplex audio, and Presentation
sharing.

Multiple video inputs of standard-definition and high-definition for video medical devices.

1080p HD camera with full pan-tilt-zoom (PTZ) capability and far-end camera control (FECC) - 4x
zoom standard, 12x zoom optional.

Camera mount that provides additional camera tilt for patients in hospital beds or wheelchairs.

24-inch 1080p HD LED backlit display with minimal power consumption.

Tactile control panel offering simple system control with minimal training, plus infrared remote
control.

Both AC and rechargeable battery powered through medical-grade isolation transformer.

Flexible range of storage module options for computers, medical devices, supplies, etc.
Figure 4: Cisco TelePresence VX Clinical Assistant
Note: The Cisco codec requires software version TC5.0.0 or later for the VX Clinical Assistant.
The Cisco codec within the VX Clinical Assistant comes with the Dual Display option standard.
14
Software version V1.20
Features and functionality
WIL-A-001 Module
The WIL-A-001 (A = Analog) module within the VX Clinical Assistant is the main control module. This
module supports serial communication to the Cisco codec, video switching of SD inputs, audio amplifier
for speakers, communication and power to the WIL-D-001 module. This module is where firmware version
V1.00 is loaded, to USB Port 1.
The WIL-A-001 supports:

3 x S-Video inputs

3 x Composite inputs

1 x Composite output

2 x USB ports, Type A

1 x USB port, Type B
Figure 5: rear view WIL-A-001 Module
Note: The composite output will only display S-Video and composite inputs. No HD or PC video will be
displayed from this output.
15
Software version V1.20
WIL-D-001 Module
The WIL-D-001 (D = Digital) module within the VX Clinical Assistant is a HD video switcher and scalar.
This module allows switching to any of the 4 HD inputs, scales the S-Video and composite video signals
to 1080p, connection of the PC audio and connection of the second microphone.
The WIL-D-001 supports:

2 x HDMI inputs

2 x DVI-I inputs (integrated analog and digital video)

1 x 3.5mm (3 pin) jack for PC audio input

1 x 3.5mm (4 pin) jack for a second microphone, the Cisco Performance Mic 20
Figure 6: rear view WIL-D-001 Module
VGA Auto Adjustment (analog)
Auto adjustment feature will automatically adjust the VGA video displayed on the VX Clinical Assistant to
center the image on the screen, which is to prevent any video shift, a common problem with VGA signals.
This feature can also be manually triggered by pressing input source button 3 or PC once from the tactile
interface while the PC is connected.
Note: The Auto Adjustment feature is only supported with VGA (analog) video.
16
Software version V1.20
Tactile interface
The tactile interface allows for basic local user controls, raising or lowering the volume, moving and
zooming the camera, video layout selection, and video source selections.
The source buttons 1 to 5 and PC each correspond with the video inputs on the back of the systems.
Video sources 1, 2, 3, and PC support both HD \ PC and SD inputs. All digital and PC video signals have
priority over SD video signals (S-Video and composite) and will automatically look for these signals and
then fall back to SD. The user has the ability to switch between the HD \ PC and SD inputs by pressing
and holding down the source button for 3 seconds.
Video Source
Video Inputs
Main Camera
1
2
3
4
5
PC
Camera connected directly to codec with HDMI
HDMI 1 or S-Video 1 (if HD source not connected)
HDMI 2 or S-Video 2 (if HD source not connected)
DVI-I 3 or S-Video 3 (if HD source not connected)
Composite 4 (RCA)
Composite 5 (RCA)
DVI-I PC or Composite 6 (RCA)
1
2
4
3
5
Figure 7: Tactile Interface
The WIL-A/D-001 status information and firmware version can be displayed by pressing and holding the
main camera button for 3 seconds.
This shows:
Firmware Version in the WIL-A-001
Codec Model
WIL-A-001 Module internal diagnostic result
WIL-D-001 Scaler firmware version
WIL-D-001 Module internal diagnostic result
Note: The tactile buttons’ press and hold features are not supported with the IR remote control.
Far end camera control (FECC) is not supported from the tactile interface.
17
Software version V1.20
Interoperability
The devices below have been tested with this release and are representative of the peripheral devices
that are interoperable with the VX Clinical Assistant. This release is verified for use with peripheral
audio/video devices that can connect to the standard audio/video inputs provided on the system.
Cameras
Equipment
Camera Picture
Comments
AMD-2500,
NTSC
PAL
S-Video inputs 1, 2, 3.
Composite inputs (RCA) 4, 5, 6.
AMD-500
NTSC
S-Video inputs 3, 4, 5
Composite inputs (RCA) 4, 5, 6.
DVI-D input 3 and PC.
HDMI input 1 and 2 with DVI-D to HDMI
adapter.
Cisco
PrecisionHD
1080p 4x
HDMI inputs 1 and 2.
DVI-D inputs 3 and PC with HDMI to DVID adapter.
Cisco
PrecisionHD
1080p 12x
HDMI inputs 1 and 2.
DVI-D inputs 3 and PC with HDMI to DVID adapter.
Cisco
PrecisionHD
720p 7x
HDMI inputs 1 and 2.
DVI-D inputs 3 and PC with HDMI to DVID adapter.
TANDBERG
WAVE II
NTSC
PAL
S-Video inputs 1, 2, 3.
Composite inputs (RCA) 4, 5, 6.
Canon VC-C1
MK II
NTSC
S-Video inputs 1, 2, 3.
Composite inputs (RCA) 4, 5, 6.
18
Software version V1.20
Canon VC-C4
NTSC
S-Video inputs 1, 2, 3.
Composite inputs (RCA) 4, 5, 6.
Sony EVI-HD1
NTSC
S-Video inputs 1, 2, 3.
Composite inputs (RCA) 4, 5, 6.
Sony EVI-D30
NTSC
Sony EVI-D31
PAL
S-Video inputs 1, 2, 3.
Composite inputs (RCA) 4, 5, 6.
Sony EVI-D100
NTSC
S-Video inputs 1, 2, 3.
Composite inputs (RCA) 4, 5, 6.
Sony BRC-300
NTSC
S-Video inputs 1, 2, 3.
ELMO
HV-5100XG
NTSC
S-Video inputs 1, 2, 3.
Composite inputs 4, 5, 6.
RGB (PC) inputs 3 and PC.
19
Software version V1.20
PC \ Mac \ Tablets
Equipment
OS revision
Comments
Lenovo
W510
Windows 7 Enterprise,
64-bit
NVIDIA Quadro FX
880M, Ver.
8.17.12.6824
Tested VGA (analog) and
HDMI (digital) from display
port.
Lenovo
T400
Windows 7 Enterprise
Service Pack 1, 64-bit
Mobile Intel® 4 Series
Express ChipFamily,
Ver. 8.15.10.2302
Tested with VGA (analog)
and DVI (digital) with
docking station.
Lenovo T60
Windows XP
Professional,
Service Pack 3, 32-bit
ATI Mobility Radeon
X1400, Ver.
8.593.100.7000
Windows 7 Enterprise,
64-bit
Mobile Intel® 4 Series
Express ChipFamily,
Ver. 8.15.10.2302
Tested with VGA (analog)
and DVI (digital) with
docking station.
MacBookPro
Mac OS X (10.6.8)
NVIDIA GeForce
9400M, Ver. 3427
Tested with VGA (analog)
and DVI (digital) adapter
iMac
Max OS X, (10.4.11)
ATI Radeon X1600
Ver. 01.00.139
Tested with VGA (analog)
adapter.
iPad 2
iOS 5.0.1
Tested with VGA (analog)
and HDMI (digital) adapter
Cisco Cius
Can we
delete this?
Android 2.2.2
Ver. 9.2(1)
Tested from display port
VGA (analog)
Lenovo K1
Ideapad
Android 3.2.1
Tested with micro-HDMI port
HP
EliteBook
6930p
Picture
20
Tested VGA (analog)
Software version V1.20
Checking for updates and getting help
Cisco recommends registering your product https://tools.cisco.com/RPF/register/register.do in order to
receive notifications about the latest software and security updates. New feature and maintenance
releases are published regularly, and we recommend that your C-series software is always kept up to
date.
If you experience any problems when configuring or using your C-series system consult the online help for
an explanation of how its individual features and settings work. If you cannot find the answer you need,
check on the web site at http://www.cisco.com/support/ to make sure that your system is running the most
up-to-date software and for further relevant documentation.
You or your reseller can get help from our support team by raising a case at
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html . Make sure you have the
following information ready:

The serial number and product model number of the unit

The software build number which can be found on the product user interface

Your contact email address or telephone number
References and related documents
The following table lists documents and web sites referenced in this document. All product documentation
can be found on our web site.
Name
Document reference
Cisco VXCA Website
http://www.cisco.com/en/US/products/ps12152/tsd_products_support_series_home.html
Cisco Software
Download
http://www.cisco.com/cisco/software/navigator.html
VX Clinical Assistant
documentation
http://www.cisco.com/en/US/products/ps12152/index.html
Software/Firmware filenames
The correct software filename is listed in the following table.
TANDBERG TC system
Software/Firmware
Serial number range
C20 AES Encryption
s52000tc6_0_0.pkg
All
C20 No Encryption
s52000tcnc6_0_0.pkg
All
SX20 AES Encryption
s52010tc6_0_0.pkg
All
SX20 No Encryption
s52010tcnc6_0_0.pkg
All
WIL-A-001
2553_120.BIN
All
WIL-D-001
2560 _103.HEX
All
21
Software version V1.20
Disclaimer
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE
WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE
ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California,
Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981,
Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS
ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR
INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT
OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of
Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their
respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
(1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone
numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are
shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and
coincidental.
22