Communication and Culture C122: Interpersonal Communication a learning guide (3 credit hours) course designed by Megan G. Fogarty, MA course edited by Pamela A. MacLaughlin Indiana University School of Continuing Studies Independent Study Program Copyright © 2005 by the Trustees of Indiana University All rights reserved. No parts of this guide may be reproduced in any form. Table of Contents: Communication and Culture C122 Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Study Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Study Materials Order Form v Lessons 1 Introduction to Course Goals and Interpersonal Communication . . 1 2 Language and Communication Reflect Culture, and Vice Versa . . 9 3 The Value, Traits, and Tools of the Ethnographic Perspective . . . . 17 4 Language, Communication Behaviors, and Power . . . . . . . . . . . . . 27 5 Tips for the Midterm Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Application for the Midterm Exam 6 Language: Nature and Nurture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 7 Language and Communication in Social Groups . . . . . . . . . . . . . . . 49 8 Language and Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 9 Language and Power in Footing and Face . . . . . . . . . . . . . . . . . . . . 71 10 Tips for the Final Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Application for the Final Exam Bulletin Request Form Selling Your Textbooks Introduction Communication and Culture C122 Interpersonal Communication The fundamental connection between all human beings, no matter what differences exist between us, is that we all possess an innate instinct to communicate with each other. Every culture establishes, maintains, and adapts rules and symbols which facilitate the human desire to share information, express emotions, convey needs, and entertain. We learn the rules and symbols of our own culture from the moment we are brought into our world, and they become so familiar as to feel “natural” and “normal.” The rules, symbols, and processes of our communication often seem to be nothing more than “common sense.” Since you are becoming a scholar of communication by taking this course, you are about to discover how inaccurate the idea is of communication rules as common sense. Interpersonal communication often involves misunderstandings, misinterpretations, and conflicts because communication is not as simple or straightforward as mere talking and listening. Those rules and symbols we take for granted as natural are not permanent and unchanging—we adapt and personalize them in our individual lives, and the ways in which we do so are worthy of examination. In this course, you will be encouraged to investigate the v Introduction Communication and Culture C122 interpersonal communication habits you encounter in your own life, and apply your own unique perspective to the materials we’ll be reading. Course Goals The goals and objectives of this course are that, by its completion, you will be able to ! describe principles and behaviors that contribute to effective interpersonal communication ! recognize the validity and power of life experiences—your own and others’—as a source of knowledge ! improve your critical thinking skills by developing strong listening habits and using ethnographic research tools ! perceive the complexities and subtleties of both verbal and nonverbal messages ! identify how communication styles vary and explain ways to improve your own interpersonal communication ! apply interpersonal communication theory and principles in a variety of evolving communication contexts, especially intercultural situations, to present information and emotions as clearly as possible ! develop and hone clear, precise, and thorough writing style that is valuable in and out of the classroom environment Put simply, when you have completed this course you will have a better understanding of the complexities of interpersonal communication in your own culture and in others’; you will have the information necessary to strengthen your own interpersonal communication skills when sending and receiving messages; and you will have an excellent foundation for future projects that involve the human desire to share information, express emotions, convey needs, and entertain. vi Introduction Communication and Culture C122 Prerequisites C122 has no prerequisites, but you must be willing to invest a significant amount of effort into examining the established, familiar, “natural” interpersonal communication patterns and habits you encounter in your own life. You will have some complex and challenging reading assignments in this course, and some of the articles you will read would not be out of place in a graduate-level seminar on this subject. There are a substantial number of writing assignments, as well. With hard work and a good organizational plan for approaching this material, you will find it interesting, illuminating, and manageable, and all of the theories and concepts included here have some application to your real life. Assignments There are three general types of assignment in C122. ! 2 exams, worth 50 percent of your grade (25 percent each) ! 5 lesson assignments, worth 30 percent of your grade (6 percent each) ! 1 project, worth 20 percent of your grade (3 parts: 2 parts each worth 5 percent and a final part worth 10 percent) Exams are a mixture of multiple-choice and short-answer questions drawn from the articles you read and the discussions of those articles in this learning guide. You will take the midterm exam after completing lessons 1–4, and you will take the comprehensive final exam after completing lessons 5–9. Lesson assignments are a mixture of study questions that help you identify and understand the most important concepts from the reading, and short-answer questions that help you apply those concepts to your own interpersonal communication. The project is a three-part writing assignment that casts you in the role of ethnographer. You will observe interpersonal communication behaviors of the people around you, and analyze and attempt to explain what you encounter. Part 1 of the project is the jottings, transcript, and field notes from one observed interpersonal interaction. Part 2 is the jottings, transcript, and field notes from a second, separate interpersonal interaction. Part 3 is the ethnographic paper that compares, connects, vii Introduction Communication and Culture C122 evaluates, and analyzes the two observed interpersonal interactions from parts 1 and 2, referencing concepts from articles you read in previous lessons. This project is designed to help you apply the concepts, terms, and principles from this course to the interpersonal communication you’re surrounded with every day. Part 1 (5 percent of your final grade) is due with lesson 3. Part 2 (5 percent of your final grade) is due with lesson 7. Part 3 (10 percent of your final grade) is due with lesson 9. Plagiarism As an educational institution, IU puts learning first. We want you to learn, and we think you value learning as well. We also value honesty and trust. You have every right to expect fair exams, fair assignments, and fair grades. By the same token, your instructor expects the work you hand in to be your own. You are welcome to discuss this course with other students and teachers, but when it comes to writing your assignments, all the words should come straight from you, unless you are supporting your assertions with a properly cited quote. Passing off someone else’s work as your own is plagiarism. As stated in Indiana University’s Code of Student Rights, Responsibilities, and Conduct (Art. III, § A.3), “A student must not adopt or reproduce ideas, words, or statements of another person without an appropriate acknowledgment. A student must give due credit to the originality of others and acknowledge an indebtedness whenever he or she does any of the following: a. quotes another person’s actual words, either oral or written; b. paraphrases another person’s words, either oral or written; c. uses another person’s idea, opinion, or theory; or d. borrows facts, statistics, or other illustrative material, unless the information is common knowledge.” We take plagiarism very seriously. If you are caught plagiarizing, you could receive an F for the whole course. So how can you avoid plagiarizing? When is it appropriate to cite your sources, and how should you cite them? The answer’s simple. Ask your viii Introduction Communication and Culture C122 instructor. If you’re unsure whether you’ve cited your sources appropriately, call or e-mail your instructor before you submit your assignment. Not only will you get answers to your questions, you’ll reap the fruit of honesty: trust. Contacting Your Instructor With each lesson you are required to submit an assignment cover sheet. Every assignment cover sheet has a space for your questions and comments; you are strongly encouraged to use this space. If problems arise between assignments, you can write to your instructor at the Independent Study Program. Many instructors can be contacted via e-mail or reached by telephone during established office hours. To learn your instructor’s e-mail address and/or office hours, please refer to the contact information on the back cover of this learning guide. ix