Study of Knowledge Diffusion FSAI Model for High-tech SMES Clusters Su-ping Zhou School of Economics and Administration,Tianjin Open University,Tianjin, China (zhousptj@126.com) Abstract - Knowledge diffusion is a spiral cycle experience, which including knowledge formation, knowledge spillover, knowledge absorption and new knowledge formation. The paper constructs a knowledge diffusion FSAI model for high-tech SMES clusters, focuses on influencing factors to three stages of knowledge spillover, knowledge absorption and knowledge innovation. Keywords - High-tech SEMS clusters; Knowledge diffusion; FSAI model component tech SME cluster is the result of various factors in the cluster work together. New knowledge formation Knowledge formation Knowledge spillover Knowledge innovation I. KNOWLEDGE The “knowledge” entry in 《Encyclopedia of China • educationist》is stated as “The knowledge, which reflects to its content, is reflect of property and links of objective things, the subjective image in the human brain of objective. To its activity form, it sometimes expressed as things’ emotional perception or appearance by subject, which is perceptual knowledge; sometimes expressed as things’ concept or rules, which is rational knowledge. ”[8] The characteristics of knowledge including tacit characteristic, action-oriented characteristic, dynamic characteristics, subjective characteristics, copy/transfer characteristics, extend growth characteristics, capital characteristics, double characteristic, skilled characteristic, situational characteristics, mental-accepted characteristic, results-oriented characteristic, power characteristics, life characteristics, etc. II. CONSTRUCTION OF KNOWLEDGE DIFFUSION FSAI MODEL FOR HIGH-TECH SMES CLUSTERS Academic circle has much different definition on knowledge diffusion; this paper considers that knowledge diffusion is a continuous cycle and spiral process, including knowledge formation, knowledge spillovers, knowledge absorption, and knowledge recycling until the new knowledge formation. Knowledge diffusion in high-tech SME clusters is a cycle process with spiraling trend, including knowledge formation-knowledge spillover-knowledge absorptionknowledge innovation-new knowledge formation, showed as Figure 1. A. Knowledge formation Knowledge formation refers to the subjective image’s formation of feeling, concept or regularity of properties and contact of objective things. Knowledge may be formed by means of knowledge production and practice, social practice and scientific experiments. Knowledge formation in high- Knowledge absorption Figure 1. knowledge diffusion FSAI model for high-tech SMES clusters B. Knowledge spillover Knowledge spillover is knowledge or information flow from one department to another within the organization, or the state and process flow from the organization internal to the organization external. According to the process, knowledge spillover can be divided into horizontal and vertical. The horizontal refers to knowledge spill among similar enterprises or research institutions; the vertical refers to knowledge spill among different types of enterprises and research institutions. The horizontal spillover will generate scale economic, vertical spillover will generate scope economic.[2] Knowledge spillover effect is the manifestation of knowledge spill, which is represented as the knowledge innovation caused by knowledge receiver or demander digest and abort external spilled knowledge. Knowledge spillover effect is mainly in three aspects: knowledge spillover effect by itself; new market spillover effect created by knowledge; new benefits spillover effect created by knowledge. This paper mainly research from knowledge spillover effect by itself. [1] Knowledge spillover effect mainly relates to the impact factors such as space, science and technology talents, knowledge staffs’ flow, market structure and social network. C. Knowledge absorption Knowledge absorptive capacity refers to the capacity of understanding, absorptive, digestion and application new knowledge. Knowledge absorption can be studied from two levels: individual level and enterprise level.[3]This paper mainly studied from the enterprise level. Enterprise knowledge absorptive capacity includes four categories: knowledge acquisition ability, knowledge acceptation capacity, knowledge transfer capacity and knowledge development and utilization capacity. The knowledge acquisition capacity refers to judge and get knowledge which plays critical role to enterprise; the knowledge acceptation capacity emphasizes effectively interpret and understand external knowledge, knowledge that couldn’t be understood is difficult to be recycled and developed; knowledge transfer capacity is effective integrates internal and external knowledge; knowledge development and utilization capacity refers to develop new knowledge by common use internal and external knowledge. The four capacities can be classified into two categories: knowledge potential absorptive capacity (including knowledge acquisition and absorption) and knowledge practical absorptive capacity (including knowledge transfer and exploitation). Knowledge potential absorptive capacity is the premise of enterprise using external knowledge. Knowledge practical absorptive capacity is the key of enterprises’ continuous innovation and maintaining competitive advantage through making use of external knowledge.[6] D. Knowledge innovation Knowledge innovation is a systematic process that constantly applies and innovate knowledge to new areas under closely related to economic development and knowledge accumulation through knowledge management. The purpose of knowledge innovation is to pursuit new discoveries, explore new laws, create new theories, create new methods and accumulate new knowledge. Knowledge innovation is the foundation of technological innovation, the sources of new technologies and new invention, the revolutionary forces to promote technological progress and economic growth. Knowledge innovation includes concept innovation, technological innovation, system innovation, management innovation, cultural innovation and so on. Knowledge innovation within the cluster is mainly applied research; the purpose is to develop new products for market or cost saving by using new technologies. E. New knowledge formation New knowledge formation is giving existing knowledge new understanding, feeling, concept or regularity based on the existing knowledge, in the process of knowledge spillovers, knowledge absorption, especially in knowledge-recycling. New knowledge formation is the starting point for the next FSAR. III. DIFFERENT STAGES OF THE FSAI MODEL We mainly study the three stages of knowledge diffusion in high-tech SME cluster: knowledge spillover, knowledge innovation and knowledge absorption. The main influence factors in each stage are as follows: A. knowledge spillover stage The main influence factors of Knowledge spillover stage are space distance, the aggregation and mobile of knowledge staff, the market structure and social network. I) space Distance Explicit knowledge diffusion mainly through the mass media, Tacit knowledge diffusion must through face-to-face communication, therefore, the dissemination cost of explicit knowledge relate to distance, but the dissemination cost of recessive knowledge is a distance attenuation function. Therefore, knowledge spillover is influenced by certain space limits. M.C. J.Caniels (2000) [11] put forward space knowledge spillover hives model, through introducing the “learning in work” concept in the theory of the new economic growth. M.C. J.Caniels put the “learning in work” effect into knowledge spillover research scope, constitute a knowledge spillover hives model based on hexagon regional spatial, such as the equation 1. s r i i 1 i Gij u e 2 ij (1) Si is knowledge spillovers effect of i area accepting j area. δi is the learning capacity of i area; Gij is knowledge stock gap between area i and area j, γij is geographic distance between area i and area j; μ is technological catchup coefficient, which refers to knowledge stock gap be realized technology catch-up between two area. When area number add to k, for each area, weigh knowledge spillovers acceptable by the area need to measure by accept knowledge spillovers aggregation from k-1 area,such as the equation 2. k 1 1 i G ij u (2) s i j 1 i r e 2 ij The Chinese scholars ZHU Meiguang[12] were established a correction model based on the regional knowledge ability, this model is replacement and improve for knowledge stock, technical distance and knowledge absorptive capacity of M.C. J.Caniels’ model. s ij i 1 Rij e ij G ij u i 2 (3) S ij is knowledge spillover effect value of region i accept region j; Δi is knowledge absorptive capacity of region i, Gij is knowledge capacity gap between two region; R ij is the space distance between region i and region j (contain region near degrees impact); μi is technological catch-up coefficient, which refers to knowledge stock gap be realized technology catch-up between two area. Hypothesis there are k research regions, such as the equation 4. k 1 (4) W 1 i G ij u S E i E j F i F j i j 1 i 2 ij R e ij The Study whatever by M.C. J.Caniels or Chinese scholar ZHU Meiguang have demonstrated that knowledge spillover effect among enterprises is inversely proportional to the distance. While the study of Chinese scholar ZHU Meiguang shows that information convenience and traffic convenience are relate to space distance, namely the smaller space distance is, the stronger information convenience and traffic convenience will be. So in fact, the influence that space distance on knowledge spillover effect is greater than inverse correlation. Geography adjacent causes the direct interaction effect among adjacent consumers, suppliers, competitors and education and research organization. Direct interaction helps to obtain knowledge, especially the recessive knowledge. While a prerequisite of enterprises cluster is space gather, namely exists on the same geographical area, space distance were comparatively small. Therefore, it will be helpful for knowledge spillover. II) Knowledge staff aggregation and flow The concept “knowledge staff” was first proposed by American scholar Peter F.Drucker, specific refers to “The staff that masters and applies the symbols and concepts, works using knowledge and information ". Now knowledge staff generally refers to the staff who engage in activities that production, creating, extension and application knowledge, brings knowledge capital appreciation for the unit (or organization), and takes it as a profession Knowledge staff’s aggregation. NIU Chonghuai (2010)[4] studied the effect that knowledge staff’s aggregation to knowledge spillover effect. knowledge staff aggregation phenomena refers to in a certain period of time, with the flow of the knowledge staff, the clustering phenomenon formatted by the same type or related personnel according to certain rules, in a particular area (physical space) or to a specific industry (virtual space). Knowledge staff aggregation phenomenon will produce economic effect. Knowledgeable staffs that have certain relation, aggregated in a certain area, play more than independent function of aggregation effect under the action of harmony internal and external environment. Knowledge spillover’s economical effect is positive effect, namely knowledge spillovers subject will spread out all or part of knowledge properly to share with others; transmission medium comprehensive classification and screen knowledge, what make the knowledge spreader to knowledge accept subject more effective. Knowledge effectively knowledge accepted subject able to correctly identify, receive and use the information to create knowledge accumulation, and innovate knowledge on the basis. Science and technology talents aggregation effect can be divided into organization effect, environmental effect and aggregative members effect of themselves; and can be specific divided into: information sharing effect, knowledge spillover effect, innovation effect, collective learning effect, incentive effect, time effect, regional effects and scale effect. Knowledge spillover effect is concerned to knowledge spillovers subject, knowledge spillover strength and knowledge spillovers content. Knowledge spillovers subject in high-tech SMES clusters are knowledge staff, each knowledge staff plays the dual role of knowledge spillover subject and knowledge accept subject. Enterprise cluster not only can shorten the communication distance, reduce communication cost; but also can reduce communication link, reduce knowledge lost, twisted and distortion phenomenon in communication, quicken the propagation speed of Tacit knowledge, guarantee the authenticity of implicit knowledge transfer. For the Tacit knowledge, characteristics of high-tech SMES knowledge staff concentration, convenient communication, random interview and the secrets of the tacit knowledge, decide the tacit knowledge overflow content have the characteristics of anytime, concentration and dynamic under knowledge staff aggregated. a) Knowledge staff’s flow NAN Xuguang (2009)[10] considered that regional innovation level and personnel flow is the positive correlation through a study on the computer industry talent’s flow in Silicon Valley. He established a dynamic knowledge connection model for regional talent flow, assuming that there are only two types of company in hightech technology industry: suppliers and manufacturers, the number of employees from manufacturers flow to suppliers. 1 S (5) E x k S is suppliers number in region; E is producers number in region; r is innovation level, X is expected profit level of suppliers conversion; is manufacturers’ benefit due to innovation in each phase; 1 is suppliers’ benefit; k is expenditures to recruit experienced employees. The equation 5 can state that the greater the number of suppliers and manufacturers business relations has, the greater turnover ratio between the supplies and manufacturers in cluster region. The template is designed so that author affiliations are not repeated each time for multiple authors of the same affiliation. Please keep your affiliations as succinct as possible (for example, do not differentiate among departments of the same organization). This template was designed for two affiliations. III) Market structure To emerging industry, enterprise scale is not large, knowledge spillover is very important to these enterprises. These enterprises usually have less scale compared with mature companies. On the other hand, they have capacity of large-scale R&D activities, and market monopoly helps them get high innovation economic profit. Monopoly also hindered the knowledge spillovers, so only through the externality internalization (knowledge sharing) can realize synchronous development of innovation and economic growth. The industry which high-tech SMES clusters in usually is the immature new industry. It is relatively limited that R&D personnel, money and capacity, therefore, the needs of knowledge sharing and knowledge spillovers are more intense. IV) Social network Some scholars emphasized the importance of the social network in geographical area. Stable and reliable reciprocity social network’s forming conducive to scientific and technical staff’s interaction, promoted the knowledge’s overflow and spread. A study on experience of Silicon Valley and Boston by Nineveh shows that stable social network among enterprises increased enterprise innovation ability, reduced the transaction costs. WU Shouren (2004) [5] considered usually it has more advantageous that non-compete enterprise gathered in the same technical field through the study of the technology incubation enterprise knowledge spillover effect. If competition cost less increase with scale growth, enterprise's best gathered scale will be increased while the increase extent of competitive enterprises assembling is larger than the knowledge spillover increase extent caused by knowledge construction change. Conversely, if the best gathered scale enterprise be reduced, and the enterprise cluster effect has little change, but competitive cost increase larger, then enterprises gather hasn’t efficiency. The conclusion is that knowledge learning and communication among enterprises ' produced knowledge spillover effect. Only enterprises gather can share its non-coding knowledge and produce knowledge spillover effect. If the technical knowledge proportion of competitive enterprise is larger than non-competitive enterprise in the same technology field, knowledge spillovers effect will be larger, but because of their competition, gathered cost will be bigger, overflow efficiency may be lower, what depending on the knowledge structure and the knowledge output characteristics. Therefore, it will be more effective that noncompete enterprise gathered in the same technology field. B. Knowledge absorption stage The main Influence factors of knowledge spillovers effect in knowledge absorption stage depends on some of knowledge absorption enterprise's own characteristics, including: enterprise R&D activities, enterprise learning culture, enterprise sensitivity for new knowledge, enterprise knowledge accept ability and cluster learning mechanisms. I) The enterprise R&D activities Knowledge absorption enterprise can be divided into two types[3]: one is “research center” type, enterprises gather in a particular area are engaged in the research and development activities, the same enterprise can not only be the knowledge spillover, but also may be the recipient, knowledge flow is a of two-way, such as the silicon valley. Another is the “technology source” type, namely flow of technical knowledge is one-sided, from leaders to imitator. Obviously, enterprises in high-tech SMES clusters more accord with characteristic of “research center” type, can effectively promote knowledge absorptive capacity. It is because as follows: firstly, the organization absorptive capacity is the sum of individual absorption ability, innovation activities absorb or train large quantities of high quality professional talents for enterprises, these highquality talents absorbing and digesting external professional knowledge helps to promote enterprise's whole absorptive capacity. Secondly, the innovative activities and how much the R&D input will influence on learning motivation of members, also influence on the knowledge spillovers learning easy degree and quantity of obtainable knowledge; Thirdly, R&D activities will improve technical opportunity condition, more technical opportunity means more external information, which will enhance motivation of enterprises build absorptive capacity, and a more challenging learning environment also can enhance motivation of the R&D activities to build absorptive capacity, so there is mutual promoting role between R&D activities and absorptive capacity. II) Enterprise learning culture Enterprise learning culture determines staff’s learning motivation, enterprise with good learning culture has strong knowledge communication and coding ability, namely performance skills of knowledge source such as clearly express, good language expression, and easy to be understand.[7]Communication skills make enterprises interaction and relationship be developed, can capture a variety of knowledge spillovers opportunity. Learning culture makes staff’s learning motivation relatively intense, the behavior overflow knowledge learning and sharing will be encouraged, may also play a role to strengthen willing of the individual learning overflow knowledge, and devote more energy to improve knowledge spillover effect. III) New knowledge sensitivity of enterprise There is correlation between new knowledge sensitivity of enterprise and knowledge spillover effect. Knowledge receiver sensitivity directly determines the quality and flow of direction overflow knowledge. Whether knowledge receiver realize the leading knowledge and whether there is definite strategic intention to absorb knowledge from knowledge source affected active degree of absorb knowledge by knowledge receptor. Once knowledge receptor be aware of external knowledge and think it has a strong market potential, the stronger consciousness of knowledge absorption by knowledge receptor is, the easier the knowledge spillover will be. IV) Knowledge accept capacity of enterprise Through empirical research, Agra Walter confirmed that there is correlation between knowledge spillovers effect and, absorption and application capacity of new knowledge by economic subject cognition of accept overflow. The absorption and application capacity of new knowledge depends on the necessary preparation knowledge of accept subject. External knowledge absorption and application capacity of an enterprise is closely related to what the enterprise has knowledge endowment and knowledge connotation by itself, only the enterprise have the corresponding precedent knowledge can digest and applicator new knowledge. Accept subject accepts ability also and spillover between subjects related technical similarity. By defining technology integrated index, Jeff studied the influence on adjacent enterprise technology distance under the condition of knowledge spillover, technology distance significantly affect enterprise innovative activities. Excessive technical distance makes knowledge absorption enterprises haven't platform to digest absorb new knowledge and technology, While technology distance is too small will make knowledge spillover space is too small .Therefore, keep a proper technology distance will produce stronger knowledge spillover effect. V) Cluster learning mechanism Generally speaking, organization learning can be divided into internal learning and external learning. Internal learning refers to knowledge diffusion and the knowledge innovation activities within the organization, and external learning refers to the technology imitation, transfer and introducing. If cluster is an organization, the cluster knowledge absorption in addition to including absorb new knowledge outside cluster, still including new knowledge diffusion, use and re-innovation within a cluster, so it is a kind of integration of external learning and internal learning. Therefore, more technical exchanges, academic BBS activities should be undertake in cluster. We should create opportunities for knowledge circulation and share, promote enterprise cooperation R&D project activities, and establish cluster learning mechanisms. C. Knowledge innovation phase I) Knowledge innovation subject Knowledge innovation subject is the enterprise within a cluster, but for high-tech SMES clusters, on one hand, owing to the resource constraints, SMES enterprises often are ambition in knowledge innovation, on the other hand, high-tech industry requirements that knowledge innovation is frontier innovation, it is difficult to innovate. High-tech SMES clusters internal knowledge innovation must by means of scientific research institutes, and according to the high-tech enterprises cluster has formed view, cluster surrounding are concentrated several research institutes, even some cluster were already formed with research institutes as center in geographical position. To cluster, it is important to university-industry cooperation, put the knowledge innovation into application. The mutual trust culture in cluster based on frequent communicate and exchange transactions makes organization whose business exists on similar or complementary are easily formed cooperation, cooperative innovation of organization formed by different innovation subject will cooperative innovate for a certain market opportunity.[9] II) Infrastructure Infrastructure provides good external conditions for knowledge innovation behavior within cluster. The infrastructure which be used in knowledge innovation process, such as library, knowledge base within the organization and organizational, be established based on the Internet and Intranet technology, the experimental conditions and equipment to be used in the knowledge innovation process. For any organization is concerned, it is impossible to have all knowledge and its related infrastructure in its business scope. due to its internal members business contact and complementarily, cluster could obtain its necessary knowledge and facilities conveniently and economically by means of free or pay, in knowledge innovation behavior, at the same time, the subjects who own knowledge and facilities knowledge production institutes (university and research institutes) also improved its utilization ratio of facilities and knowledge, the fixed cost be shared. ACKNOWLEDGMENT This paper obtain China postdoctoral Science Foundation on the 49th grant program, as the project “A Study on Organization Informal Learning in Virtual Learning Community ” (project code: 20110490309) periodicity research achievements. 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