Release Notes
Release Notes for Cisco Small Business Pro IP
Phone SPA 525G Firmware Version 7.4.3
December 23, 2009
These Release Notes describe the updates and enhancements in the Cisco Small
Business Pro IP Phone SPA 525G firmware version 7.4.3.
Contents
This document includes the following topics:
•
Changes Since the Last Firmware Release
•
Installation Notes
•
Product Resources
Changes Since the Last Firmware Release
Updates were made, and problems were fixed. This section contains the following:
•
Updates, page 2
•
Fixed Problems Since Firmware Release 7.3.5 (SIP), page 3
•
Fixed Problems Since Firmware Release 7.4.2 (SPCP), page 4
•
Known Issues, page 6
Release Notes for the Cisco Small Business Pro IP Phone SPA 525G Firmware Version 7.4.3
1
Release Notes
Updates
The following updates were made:
2
•
Adjusted input gain for handset. (SIP and SPCP)
•
Added support for viewing a videocamera from the phone. (SIP and SPCP)
Supported videocamera models are the Cisco PVC 2300 and the Cisco
WVC 2300. Camera firmware version 1.1.1.4 and higher is required; consult
the release notes for the camera. Videocameras are configured in the Web
Administration Interface in the User tab.
•
Added support for macro expansion in Cisco XML requests. (SIP and SPCP)
You can now use macro variables in XML URLs. The following macro
variables are supported:
-
User ID—UID1, UID2, UID3, UID4, UID5
-
Display name—DISPLAYNAME1, DISPLAYNAME2, DISPLAYNAME3,
DISPLAYNAME4, DISPLAYNAME5
-
Auth ID—AUTHID1, AUTHID2, AUTHID3, AUTHID4, AUTHID5
-
Proxy—PROXY1, PROXY2, PROXY3, PROXY4, PROXY5
-
MAC Address—MA
-
Product Name—PN
-
Product Series Number—PSN
-
Serial Number—SERIAL_NUMBER
Release Notes
Fixed Problems Since Firmware Release 7.3.5 (SIP)
The following problems were fixed in this release:
Identifier
Summary
CSCta73643
Headset goes offhook while using speaker.
CSCtb30266
Echo heard when speakerphone is used.
CSCtb38298
Dialing when phone is ringing brings up dial form that stays after
call is picked up.
CSCtc01587
After upgrading or downgrading with an existing download URL
for the background picture the phone locks up.
CSCtc43694
Phone plays extra hold tone while playing imusic/xmusic.
CSCtc57108
WPS message unclear & grammar updates.
CSCtc57618
“Restricted Number” not displayed for Connected Line
Identification Restriction (CLR) scenario.
CSCtc58122
The connect duration time displayed on the phone screen is
doubled.
CSCtc61651
When the ring tone is playing on an incoming call, changing the
volume does not work.
CSCtc61663
MP3 files are not verified before saving as a ring tone without
being played first.
CSCtc65318
When configuring WPS using the push button configuration, the
“back” softkey does not go to the correct screen.
CSCtc79746
BroadSoft Network Conference causing phone reboot and
conference fail.
CSCtc80099
BroadSoft XSI “department” search incorrect.
CSCtc80124
BroadSoft XSI “extension” search missing field value.
CSCtc81437
In the web interface, under Call Statistics, the Dec codec is
always displayed as G711U.
CSCtc88040
Default SSID should be cisco-voice.
Release Notes for the Cisco Small Business Pro IP Phone SPA 525G Firmware Version 7.4.3
3
Release Notes
Identifier
Summary
CSCtc97602
In WPS configuration completion window, words overwrite the
display border.
CSCtd07442
Wrong call history shown for a call that was picked up from a held
shared call.
CSCtd11007
After a few resync/reboots, socket connection closes.
CSCtd35385
Incorrect reset behavior. Correct behavior: If Protect IVR Factory
Reset is set to yes, and an administrative password is configured,
you must enter the password before resetting. If Protect IVR
Factory Reset is set to no, no password is required.
Fixed Problems Since Firmware Release 7.4.2 (SPCP)
The following problems were fixed in this release:
4
Identifier
Summary
CSCsz61994
Looping login for VoiceView Express.
CSCta73643
Headset goes offhook while using speaker.
CSCta73702
Issue with DTMF tones with WebEx. Call disconnects after about
30 minutes.
CSCta74344
In offhook/history dial, the screen does not display numbers oneby-one.
CSCtb38298
Dialing when phone is ringing brings up dial form that stays after
call is picked up.
CSCtc03429
Phone doesn't play audio in VoiceView Express.
CSCtc05304
When localized to German, the LCD shows a Euro in the softkeys.
CSCtc11318
Softkey displays Euro symbols before the locale files are all
downloaded.
CSCtc46148
The ringer volume adjust tone is different from incoming ring tone.
CSCtc46633
MWI LED does not blink when the second incoming call is
dropped first.
Release Notes
Identifier
Summary
CSCtc57943
Phone downloads the same firmware after reset.
CSCtc58030
Call Forward Always is displayed incorrectly.
CSCtc58041
The incoming call display does not change after the call is
answered remotely.
CSCtc58054
Phone requests the wrong file name during auto upgrade.
CSCtc58060
Factory reset of phone will not send SPCP unregister nor DHCP
release packets.
CSCtc58348
In SPCP mode, no network connection when playing a ring tone
causes the phone to freeze.
CSCtc62893
Headset LED doesn't light up - headset key pressed after dialing
number.
CSCtc62893
Headset LED doesn't light up when headset key pressed after
dialing number.
CSCtc65318
When configuring WPS using the push button configuration, the
“back” softkey does not go to the correct screen.
CSCtc68736
Dialing digits followed by # when on hook turns speaker on and
dials number.
CSCtc88040
Default SSID should be cisco-voice.
CSCtc91872
Phone is stuck in live record after caller hangs up.
CSCtd04629
Ringing on an incoming call was choppy.
CSCtd04950
Cadence not consistent when using volume ringer switch.
CSCtd04977
When dialing from history, the number shown on screen is
incomplete.
CSCtd13952
When changing the line ring tone, after reboot, the ring tone
reverts to the default “chirp1” ring.
CSCtd14780
Labeling a speed dial as “outgoing” causes the display to show
“placed calls” instead of “outgoing.”
Release Notes for the Cisco Small Business Pro IP Phone SPA 525G Firmware Version 7.4.3
5
Release Notes
Known Issues
CSCte03185—No audio sent or received when using MP3 as a ringtone in the
directory.
Issue: If you create a contact in the Personal Address Book and assign it a ringtone
created from an MP3 file, when calls are made to the Cisco SPA 525G phone from
that contact, no audio ringtone is heard.
Workaround: Do not assign a ringtone created from an MP3 file to the contact. If
the contact has an MP3-created ringtone, temporarily change it to one of the
Classic or Simple ringtones.
CSCtd69146—Videocamera viewing window exits and terminates call.
Issue: If using the videocamera monitoring feature on the camera, sometimes the
videocamera viewing window exits and existing calls are dropped after 15 to 30
minutes.
Workaround: None.
Getting More Information About Problems
You can search for problems by using the Cisco Software Bug Toolkit. To access
Bug Toolkit, you’ll need a Cisco.com user ID and password.
6
STEP 1
To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/
action.do?hdnAction=searchBugs.
STEP 2
Log on with your Cisco.com user ID and password.
STEP 3
To look for information about a specific problem, enter the bug ID number in the
“Search for bug ID” field, then click Go. To get a list of problems for a specific
product, select the product category and product from the drop-down list and
click Search.
Release Notes
Installation Notes
To install firmware for the Cisco IP Phone SPA 525G, follow these instructions.
SIP Version
STEP 1
Download the firmware from Cisco.com. Go to:
http://www.cisco.com/en/US/products/ps10499/index.html
STEP 2
Click the Download Software link.
STEP 3
Choose the correct software version. Download the zip file and unzip the .bin file
to your PC.
STEP 4
Obtain the IP address of your phone:
a. On your phone, press the Setup button and select Status.
b. Scroll to Network Status and press Select. Note the IP address.
STEP 5
On your PC, open Internet Explorer.
STEP 6
Enter the phone’s IP address in the browser’s toolbar.
STEP 7
Choose the Firmware Upgrade tab.
STEP 8
Click Firmware Upgrade Window.
STEP 9
Browse to select the firmware file from your PC. Click Submit. The firmware is
installed and your phone reboots.
SPCP Version
Firmware updates are done from the Cisco Unified Communications 500 Series.
Refer to the documentation for more information:
http://cisco.com/en/US/products/ps7293/tsd_products_support_series_home.html
Release Notes for the Cisco Small Business Pro IP Phone SPA 525G Firmware Version 7.4.3
7
Release Notes
Product Resources
Support
Cisco Small Business
Support Community
www.cisco.com/go/smallbizsupport
Online Technical Support
and Documentation (Login
Required)
www.cisco.com/support
Phone Support Contacts
www.cisco.com/en/US/support/
tsd_cisco_small_ business_support_
center_contacts.html
Software Downloads
(Login Required)
Go to tools.cisco.com/support/downloads, and
enter the model number in the Software Search
box.
Product Documentation
IP Phone
www.cisco.com/en/US/products/ps10499/
tsd_products_support_series_home.html
Accessories
http://cisco.com/en/US/products/ps10042/
tsd_products_support_series_home.html
Cisco SPA 9000 Voice
System
www.cisco.com/en/US/products/ps10030/
tsd_products_support_series_home.html
Cisco Unified
Communications 500 Series
for Small Business
www.cisco.com/en/US/products/ps7293/
tsd_products_support_series_home.html
Cisco Small Business
Cisco Partner Central for
Small Business (Partner
Login Required)
www.cisco.com/web/partners/sell/smb
Cisco Small Business Home
www.cisco.com/smb
Marketplace
www.cisco.com/go/marketplace
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© 2009 Cisco Systems, Inc. All rights reserved.
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