Release Notes Release Notes for Cisco Small Business IP Phone SPA525G/525G2 Firmware Version 7.4.7 December 17, 2010 These Release Notes describe the new updates and fixes in the Cisco Small Business IP Phone SPA50X firmware version 7.4.7. Contents This document includes the following topics: • Changes Since Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.6 • Known Issues • Related Information Changes Since Cisco Small Business IP Phone SPA 525G/ 525G2 Firmware Version 7.4.6 Updates were made and problems were fixed. Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 1 Release Notes Updates Since Firmware Version 7.4.6 Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) The Cisco SPA500 Series and Cisco SPA300 Series IP Phones support LLDP-MED for deployment with Cisco or other third-party network connectivity devices that use a Layer 2 auto-discovery mechanism. Implementation of LLDP-MED is done in accordance with IEEE 802.1AB (LLDP) Specification of May 2005, and ANSI TIA1057 of April 2006. For more information on LLDP-MED, including configuration instructions, see Chapter 5, Configuring Security, Quality, and Network Features, in the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide. Voice Quality Report Enhancements The Cisco SPA500 Series and Cisco SPA300 Series IP Phones provide a new parameter, Voice Quality Report Address. This parameter is used for configuration of the phones to work with a SIP event package, SIP PUBLISH, that enables the collection and reporting of metrics that measure the quality for VoIP sessions. This parameter can be configured for each extension in the Ext <number> tab of the configuration utility. More information can be found in Chapter 4, Configuring SIP, SPCP, and NAT, in the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide. Resynchronizing the Phone Configuration Based on the Time of Day A new parameter, Resync At, has been added in the Provisioning tab of the configuration utility. This parameter allows you to specify the time of day at which you want the IP phone to resynchronize with the server; for example, to download a new configuration. See the Cisco Small Business IP Telephony Devices Provisioning Guide for more information. Ethernet Port Information on the Cisco SPA525G/525G2 The Cisco SPA525G/525G2 now displays the type of Ethernet connection from the IP phone to the switch in the configuration utility. Previously, this field was only shown in the configuration utility for the Cisco SPA50X and Cisco SPA30X phones. To view this field, in the Voice Tab, choose Info. The field is listed in the Phone Status section. 2 Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 Release Notes Macro Expansion for XML Provisioning The Cisco SPA IP phones support macro expansion for use in XML provisioning. For more information, see Chapter 2 and Chapter 4 of the Cisco Small Business IP Telephony Devices Provisioning Guide. Accessibility Control for the Phone User Interface Firmware release 7.4.7 allows you to restrict the menus and options that phone users see when they use the phone interface. The Phone-UI-user-mode parameter can be enabled in a provisioning file or in the configuration utility. For more information, see Chapter 6, Provisioning Basics, of the Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide, and Chapter 2 of the Cisco Small Business IP Telephony Devices Provisioning Guide. SIP “Reason” Header in CANCEL Message Support Firmware version 7.4.7 includes support for the SIP “Reason” header in CANCEL messages. No configuration is required. Fixed Problems Since Firmware Version 7.4.6—Phones Used With a SIP Call Control System Identifier Summary CSCth36730 Bluetooth headset doesn't always receive audio. CSCth88811 Phone failed to boot if all DNS servers were not available. CSCti19987 Phone did not properly interpret new line "\r" in XML. CSCti23282 Phone displayed “Call Forwarded.” Changed to “Calls Forwarded” to be consistent with the SPA50X family. CSCti24477 Using language other than English, the call park softkey was still displayed in English. CSCti24500 Using language other than English, “None” in Information and settings > Network Configuration > Transport Protocol: was still displayed in English. CSCti30028 When playing MP3 music, rapidly switching between music tracks many times caused the phone to reboot. Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 3 Release Notes 4 Identifier Summary CSCti51245 HTTPS used for contact, message, and logout in a line key's extended function results in “request failed.” CSCti54829 Phone was sending a null URL in the SUBSCRIBE message when the “BLF List URI” contained an “@”. CSCti60798 When using a click-to-dial application, the phone being controlled displays “page from”. This behavior has been changed so that the phone now displays “From:”. CSCti65643 When several NOTIFY messages were sent in the same TCP packet, the phone did not respond with 200 OK, resulting in the phone losing synchronization with the softswitch and the phone freezing. CSCti65661 When phone was configured with an invalid language dictionary, it would only use the Corporate Directory. CSCti65669 Phone performed invalid DNS request after reboot when image server was reset. CSCti71602 Phone was not properly expanding $MA during the provisioning process. CSCti81304 Phone was not displaying name of caller even when caller was defined in the phone's directory. CSCti82585 BLF List changes were not handled dynamically. The new behavior is that the phone will update its BLF list as part of the SUBSCRIBE process. CSCti94703 WiFi signal level showed fluctuating signal bars when connected through wireless. There was no problem with the phone; the signal level display calculator included variables that caused the fluctuation. The signal level now displays consistently. CSCtj15785 Reorder Delay value is now defaulted to 255. Refer to https://supportforums.cisco.com/docs/DOC-12123. CSCtj16034 Cisco XML API next key does not function correctly. CSCtj17840 When reading USB stick, “cancel” did not operate properly if pressed multiple times. Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 Release Notes Identifier Summary CSCtj50672 The endcall softkey behavior was different than the SPA50X. The behavior now replicates that of the SPA50X phone. CSCtj50815 The phone was not sending INFO during the 180 ringing phase resulting in early media such as DTMF not being sent. CSCtj79767 With Feature Key Synchronization (FKS) and call forward no answer (CFNA) the ringtime period is based on seconds, not ringtimes. CFNA is now handled only on the server so ringtimes will not trigger local timer on phone. CSCtj80506 The $PSN provisioning variable was expanding to “SPA525G” and not “525G.” CSCtj85314 When searching BroadSoft XSI Advanced Directory Searches and no information was found, the phone displayed “Authentication Error.” This has been changed so that phone displays “Search Failed” under these circumstances. CSCtj85408 When searching BroadSoft XSI Advanced Directory Searches and the user presses the dial softkey, no INVITE is sent to the Broadworks SIP Proxy. CSCtj86072/ CSCtj99640 In the SIP PUBLISH report, the from-tag and to-tag were incorrect. CSCtj86105 In the SIP PUBLISH report, the Remote Address port is always 5060. CSCtj86363 In the SIP PUBLISH report, the port of RemoteAddr is wrong. CSCtj87952 RTCP packets are not sent when the call is on hold. CSCtj87953 $MA, $MAC and $MAU macro variable expansion was expanding using upper case instead of lower case. CSCtk07737 Weather application stopped working due to changes at weather information provider. The phone now points to an alternate weather information provider. Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 5 Release Notes Identifier Summary CSCtk08830 After a transfer, caller ID information was not updated for the new caller. This has been corrected by updating the caller ID from the re-INVITE. CSCtk53654 When registered to Asterisk, the SPA500S did not place the first call on hold when a second call was picked up. Fixed Problems Since Firmware Version 7.4.6—Phones Used With a Smart Phone Control Protocol (SPCP) System This section lists fixed problems found in phones used with an SPCP call control system; for example, the Cisco Unified Communications 500 Series (UC500) System. Identifier Summary CSCth36730 Bluetooth headset doesn't always receive audio. CSCti36452 After a factory reset, the phone omitted to display “From” when it should have displayed “From: 202.” After the phone had rebooted once, it would correctly display “From: 202.” CSCti57430 Phone resets with 2 attendant consoles populated with 45+ used keys. CSCtk07737 Weather application stopped working due to changes at weather information provider. The phone now points to an alternate weather information provider. Known Issues The following table lists known issues, including the identifier and to which protocol the issue applies (if phones are used with a SIP call control system or if phones are used with an SPCP call control system). 6 Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 Release Notes Identifier Protocol Description/Workaround CSCti52792 SIP/SPCP Ringback tone low during conference before answer scenario. Symptom: During a three-way conference call, audible ringback is hard to hear for all call legs. The phone attempts to conference a call when the third leg is within a alerting state. Workaround: CSCtk01115 SIP None. Receive 503 service unavailable, and phone drops the call. Symptom: A Call Leg is dropped after REFER usage is followed with a NOTIFY message that has a sipfrag with a 503 (Service Unavailable). The phone is terminating the dialog. On some feature servers, you can only park one call at a particular extension at a time. If you attempt a second park attempt, the REFER is followed with a NOTIFY telling you the REFER failed. Workaround: CSCtk08803 SIP/SPCP Park only a single call. Voice packets delayed with 100% bandwidth on PC port. Symptom: Under high traffic load on the PC port, the voice packets can be delayed, causing audio degradation. This occurs with a 100% traffic load on the PC port. Workaround: Reduce the traffic load to less than 100% on the PC port. Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 7 Release Notes Identifier Protocol Description/Workaround CSCtk09757 SIP Two XML macros fail on the SPA525. Symptom: The following macros fail on the SPA525, but work on the SPA50X phones: $AUTHIDn $DISPLAYNAMEn Workaround: CSCtk69252 SIP/SPCP None. Random GUI freezes when displaying Getting News animation. Symptom: Retrieving News can randomly freeze the phone display. Workaround: CSCtk69834 SIP/SPCP None. One-way voice after multiple calls when cell phone is paired to SPA525G2. Symptom: After paired phone answers the call, the paired phone could hear the voice while the other endpoint could not hear anything. Workaround: Switch the audio to the cell phone to restore two-way audio. Related Information Support 8 Cisco Small Business Support Community www.cisco.com/go/smallbizsupport Cisco Small Business Support and Resources www.cisco.com/go/smallbizhelp Phone Support Contacts www.cisco.com/en/US/support/ tsd_cisco_small_business _support_center_contacts.html Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 Release Notes Cisco Small Business Firmware Downloads www.cisco.com/go/smallbizfirmware Select a link to download firmware for Cisco Small Business Products. No login is required. Downloads for all other Cisco Small Business products, including Network Storage Systems, are available in the Download area on Cisco.com at www.cisco.com/go/software (registration/login required). Product Documentation Cisco Small Business SPA525G/G2 www.cisco.com/go/spa500phones Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) © 2010 Cisco Systems, Inc. All rights reserved. OL-24196-01 Release Notes for Cisco Small Business IP Phone SPA 525G/525G2 Firmware Version 7.4.7 9